Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive (German Speaking).
About the job
This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts.
Responsibilities
In this role, you’ll:
Servicing the fastest growing customers in the region.
Growing our revenue and share of wallet within your key account list.
Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
Maintaining the highest levels of customer satisfaction.
Create pricing proposals, negotiating terms and managing the contract process.
Selling solutions to a technical and business audience.
Building trust and mutual respect with technical customers and peers.
Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Balancing challenging priorities and handling multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
Demonstrated success by achieving quota on a consistent basis.
Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
A solid understanding of financial reporting within a direct customer base - Revenue tracking
German language proficiency
Desired:
Ideally, you also have experience selling both to a business and technical audience.
Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
Curious networker
Strong emotional intelligence
Location
The position will be based in Spain.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Workplace: remote
Requirements
Experience with Microsoft Dynamics 365 Finance 2+ years
Degree in Accounting, Finance, Economics, or related field
Practical experience in accounting, finance, audit, or financial controlling
Good understanding of financial accounting principles (GL, AP, AR, assets, closing)
Strong analytical and logical thinking
Interest in ERP systems and business process automation
Good English communication skills (spoken and written)
Attention to detail and willingness to learn
Nice to have
Experience with any ERP system (Dynamics, SAP, Oracle, 1C, etc.)
Knowledge of IFRS or local GAAP
Experience with financial reporting or audits
D365 Finance or other ERP training/certifications
Responsibilities
Functional Consulting:
Participate in Microsoft Dynamics 365 Finance implementations under the guidance of senior consultants
Analyze business and accounting requirements and translate them into D365 Finance functional solutions
Support configuration of core Finance modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting and Cash Management
Assist with data validation, reconciliation, and financial testing activities
Support UAT, go-live, and post-go-live stabilization phases
Prepare functional documentation and user guides
Collaboration:
Work closely with business users, senior consultants, and technical teams
Support workshops and requirement clarification sessions
Help ensure financial processes in D365 align with accounting standards and business needs
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Arina
hh@itransition.com
Location: Japan
Overview:
Are you interested in working with a leading education technology player? If so, this is the chance to
apply now
! 📥 PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a
Business Development Manager
with experience in developing a strong pipeline and delivering new business in their territory.
PeopleCert is seeking a dynamic and results-driven
Business Development Manager
to join our growing team. The ideal candidate will be responsible for managing and nurturing client relationships, driving sales growth, and contributing to the overall success of our organization. If you are a motivated individual with a proven track record in sales and client management, we invite you to apply and be a key player in our success story.
As a Business Development Manager, your tasks will include the following:
Overseeing all activities within Japan to help expand the market
Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products
Work closely with the PC partner organizations in Japan and help them sell more of PC products
Apply astute skills in account management and employ extensive professional experience in developing and nurturing high-quality business relationships at Senior Executive level
Maintain and achieve maximum B2B market penetration of PeopleCert products, implementing a target-driven sales strategy
Coordinate various aspects of activity in tandem with the company's operations base and with respect to the local market conditions and culture
Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment
Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters
Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams
Participate in trade shows and conventions
Ensures their work and presence is aligned with company’s
core values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity
What we look for:
Bachelor's degree in Business, Marketing, or a related field is preferred.
At least 5+ years of proven experience in business development or sales
Able to make a high number of cold calls and book meetings, even in a challenging sales environment.
Proficient in English and Japanese.
Strong understanding of the education management industry and the ability to articulate our value proposition to clients.
Excellent communication and interpersonal skills.
Demonstrated ability to meet and exceed sales targets.
Proactive and self-motivated with a strong sense of ownership and accountability.
Awareness of ITIL®, Prince2 and other products of PEOPLECERT is desirable but not an absolute must.
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advance level certification is desirable.
Experience in Microsoft Dynamics CRM or similar software will be considered an asset.
What we offer:
Competitive remuneration package
Work in an international, dynamic and fun atmosphere
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
Huge learning experience in using best practices and global environment
Constant personal and professional development
100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Japan
Overview:
Are you interested in working with a leading education technology player? If so, this is the chance to
apply now
! 📥 PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a
Business Development Associate
with experience in developing a strong pipeline and delivering new business in their territory.
PeopleCert is seeking a dynamic and results-driven
Business Development Associate
to join our growing team. The ideal candidate will be responsible for managing and nurturing client relationships, driving sales growth, and contributing to the overall success of our organization. If you are a motivated individual with a proven track record in sales and client management, we invite you to apply and be a key player in our success story.
As a Business Development Associate, your tasks will include the following:
Overseeing all activities within Japan to help expand the market
Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products
Work closely with the PC partner organizations in Japan and help them sell more of PC products
Apply astute skills in account management and employ extensive professional experience in developing and nurturing high-quality business relationships at Senior Executive level
Maintain and achieve maximum B2B market penetration of PeopleCert products, implementing a target-driven sales strategy
Coordinate various aspects of activity in tandem with the company's operations base and with respect to the local market conditions and culture
Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment
Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters
Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams
Participate in trade shows and conventions
Ensures their work and presence is aligned with company’s
core values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity
What we look for:
Bachelor's degree in Business, Marketing, or a related field is preferred.
At least 5+ years of proven experience in business development or sales
Able to make a high number of cold calls and book meetings, even in a challenging sales environment.
Proficient in English and Japanese.
Strong understanding of the education management industry and the ability to articulate our value proposition to clients.
Excellent communication and interpersonal skills.
Demonstrated ability to meet and exceed sales targets.
Proactive and self-motivated with a strong sense of ownership and accountability.
Awareness of ITIL®, Prince2 and other products of PEOPLECERT is desirable but not an absolute must.
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advance level certification is desirable.
Experience in Microsoft Dynamics CRM or similar software will be considered an asset.
What we offer:
Competitive remuneration package
Work in an international, dynamic and fun atmosphere
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
Huge learning experience in using best practices and global environment
Constant personal and professional development
100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Morocco; Namibia; Egypt; Algeria; Lebanon
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing models, we place you directly with a client where you are hired in-house as a valued member of their team.
Job Summary
We are looking for a results-driven Account Executive with strong closing experience to join a high-performance sales team. This is a fully remote sales role ideal for professionals who excel at converting qualified leads into paying customers, managing the full sales cycle, and consistently exceeding revenue targets.
You’ll work closely with inbound and outbound teams, handling product demos, negotiating deals, and driving revenue growth. This role is perfect for someone who thrives in fast-paced environments and is confident in high-ticket closing.
Key Responsibilities
Own the full sales cycle—from discovery calls to closing deals
Conduct product demos and presentations for qualified prospects
Build strong relationships with decision-makers and stakeholders
Negotiate pricing, contracts, and terms to successfully close deals
Maintain accurate records in CRM systems (e.g., Salesforce, HubSpot)
Collaborate with SDRs and marketing teams to optimize conversion rates
Consistently meet or exceed monthly and quarterly sales targets
Provide feedback on market trends, customer needs, and product positioning
Requirements
4+ years of experience in a closing role (Account Executive, Sales Executive, or similar)
Proven track record of closing deals and hitting revenue targets
Strong experience in B2B sales, preferably in SaaS or tech environments
Excellent communication, negotiation, and objection-handling skills
Proficiency with CRM tools like HubSpot, Salesforce, or similar
Ability to run effective discovery calls and product demos
Self-motivated with a results-driven mindset in a remote setup
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Remote US Based
EPIC Insurance Brokers & Consultants is one of the fastest‑growing insurance brokerage and consulting firms in the United States. Founded in 2007 and headquartered in New York City, EPIC has more than 3,000 employees across 60+ offices nationwide, combining national scale with local market expertise.
Our continued growth is fueled by people who bring an owner mindset, inspire trust, think big, and drive results. If you are looking for a long‑term career with a collaborative, growth‑oriented organization, EPIC may be the right fit.
Position Summary
The Senior Client Manager partners closely with Producers and Client Executives to manage and service a book of employee benefits clients. This role is responsible for renewals, vendor marketing, plan analysis, compliance support, open enrollment, and ongoing client relationship management.
The ideal candidate brings strong employee benefits brokerage experience, consultative client skills, and the ability to manage complex accounts in a fast‑paced environment.
Key Responsibilities
Serve as the primary client contact and subject matter expert for employee benefits accounts
Manage day‑to‑day client service, escalations, and complex coverage or compliance inquiries
Analyze client census and experience data for new and renewal business
Conduct carrier marketing, obtain quotes, compare plan designs, and evaluate alternatives
Present recommendations to clients, including senior HR and leadership stakeholders
Negotiate premiums, plan terms, and commissions with carriers and vendors on behalf of clients
Lead open enrollment planning and execution, including employee communications
Prepare client presentations, proposals, and benefit summaries
Support Producers with sales activities and new business development
Maintain accurate documentation in agency management systems and CRM tools
Core Competencies
Client Service & Consulting
Employee benefits strategy and advisory support
Medical, dental, vision, life, disability, and ancillary benefits knowledge
Carrier negotiation and vendor management
Compliance support related to state and federal regulations
Leadership & Collaboration
Partner effectively with Producers, Client Executives, and service teams
Mentor junior staff and support team workflows
Manage multiple deadlines, priorities, and client deliverables
Qualifications
5+ years of experience in employee benefits account management with a brokerage, consulting firm, or health insurance carrier
Strong understanding of benefits renewals, plan design, and carrier markets
Experience supporting mid‑market or large group employee benefits clients preferred
Proficiency with Microsoft Excel, Word, and PowerPoint
Ability to thrive in a deadline‑driven, client‑facing environment
Excellent communication, organization, and problem‑solving skills
Licenses & Certifications
California Life and Health License; Preferred, or willing to obtain within 90 days of hire date
Professional designations such as CEBS, PHR, BGA, or CLU preferred
Compensation
The national base salary range for this position is $110,000 – $140,000, exclusive of bonuses or benefits. Final compensation will be based on experience, skills, certifications, location, and internal equity.
Why EPIC?
EPIC offers a comprehensive and competitive total rewards package, including:
Generous paid time off and company holidays
Paid parental leave and family‑supportive benefits
401(k) with company match
Medical, dental, vision, wellness, and EAP programs
Professional development, tuition reimbursement, and mentorship
Employee recognition programs and referral bonuses
Employee Resource Groups and inclusive culture
EPIC fosters a 50/50 culture that values both production and service excellence—and we actively invest in our people’s growth.
Equal Opportunity Employer
EPIC embraces diversity in all its forms and is committed to creating an inclusive work environment where every employee feels valued, respected, and empowered.
California Applicants:
View your privacy rights here:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
#LI‑MS2
#SeniorClientManager
#EmployeeBenefits
#BenefitsBrokerage
#BenefitsConsulting
#AccountManager
#InsuranceCareers
Location: Новоуральск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
· консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
· продавать банковские продукты и услуги
· обучать клиентов пользоваться сервисами и продуктами Сбера
· проводить кассовые операции: прием, выдача, обмен денег
Требования
· имеешь образование среднее и выше
· доброжелателен и готов помогать клиентам
· активно используешь гаджеты и программы MS Office
· готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
· ежемесячная, годовая премия и ежегодный пересмотр зарплаты
· возможность влиять на свой доход
· быстрый старт карьеры для тех, кто без опыта
· работа в офисе нового формата рядом с домом или местом учебы
· корпоративный планшет для комфортной работы
· уникальная система онлайн обучения Сбера для карьерного развития и роста
· расширенный ДМС и льготное страхование для семьи
· подписка Прайм с возможностью совместного использования на трёх близких
· вознаграждение за рекомендацию друзей в команду Сбера.
. гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Mandarin-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Mandarin and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Mandarin and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.
You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.
Key Responsibilities
Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
Serve as the primary point of contact for clients, building strong, trust-based relationships
Identify and drive upsell and cross-sell opportunities to increase account value
Conduct regular business reviews and performance reporting with clients
Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
Proactively identify risks and implement strategies to improve client retention
Track account performance, revenue growth, and engagement metrics
Ensure all client interactions and account data are accurately recorded in CRM systems
Requirements
5+ years of experience in Account Management, Customer Success, or Client Services
Proven track record of managing and growing mid-market or enterprise accounts
Strong commercial acumen with experience in upselling and revenue expansion
Excellent communication, relationship-building, and stakeholder management skills
Experience working with CRM platforms (e.g., Salesforce, HubSpot)
Strong problem-solving skills with a proactive and client-focused approach
Ability to manage multiple accounts in a fast-paced environment
Experience in SaaS, marketing, or B2B services is highly preferred
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: USA
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
О ПРОЕКТЕ
Международный агрегатор криптообменников, входящий в топ рынка. Объединяет предложения от надежных партнеров, поддерживает тысячи токенов и предоставляет пользователям лучшие курсы через API и собственные интерфейсы. Ищет эксперта для масштабирования институциональной партнерской сети.
Задачи:
— Поиск и квалификация институциональных партнеров (кошельки, DeFi-платформы).
— Проведение переговоров на английском языке, презентация технических возможностей API.
— Управление полным циклом сделки: от первого контакта до успешной интеграции.
— Работа в HubSpot: ведение воронки продаж и отчетности.
— Координация этапов комплаенса и технического пресейла.
— Аккаунтинг текущих партнеров и кратное увеличение транзакционных объемов.
Требования:
— Опыт в BD/B2B-партнерствах в сфере Web3 от 2 лет (крипто, DeFi, своп-решения).
— Понимание кроссчейн-агрегации, механик ликвидности и принципов API-интеграций.
— Английский язык на уровне B2–C1 (свободное ведение переговоров).
— Навык трансляции технических преимуществ продукта в бизнес-ценность для ЛПР.
— Умение работать в CRM-системах и самостоятельно вести сделку до финала.
Будет преимуществом:
— Наработанная сеть контактов в сегменте криптокошельков и платежных сервисов.
— Опыт работы в DEX или агрегаторах ликвидности.
— Владение дополнительным языком (китайский, испанский или арабский).
Условия:
— Удаленный формат в глобальном проекте с сильной продуктовой культурой.
— Оплачиваемый отпуск (28 дней), больничные и дополнительные Day Off.
— Индексация заработной платы дважды в год.
— Компенсационный пакет: коворкинг, спорт, медицина, психолог и изучение языков.
— Оплата обучения и посещения профильных конференций.
Location: Dallas, USA; New York, USA; Orlando, USA
As a Principal AI Solutions Architect within DataArt’s Healthcare & Life Sciences practice, you will bridge the gap between advanced AI tools and real-world business impact. You’ll operate at the intersection of hands-on prototyping, cross-functional collaboration, and stakeholder education. Your focus: drive measurable client outcomes through AI-enabled efficiencies and new digital experiences.
You will shape how AI is adopted across the healthcare and life sciences industries — from intelligent copilots and personalization engines to developer acceleration and operational optimization — by prototyping real solutions, articulating business value, and driving adoption from C-suite to delivery teams.
You will work closely with client account teams (50+ active clients) and DataArt’s AI + Data Lab to identify high-value use cases, prototype rapidly, validate with stakeholders, and showcase scalable solutions that clients can adopt.
The estimated OTE for this position is 220,000 to 260,000 USD per year.
Lead ideation and scoping of AI/ML proof of concepts (PoCs) in coordination with client account leaders
Rapidly prototype and iterate AI features (chatbots, NLP services, recommender systems, etc.)
Direct internal DataArt teams to execute PoCs with clarity, velocity, and alignment
Own the "show-and-tell" lifecycle: internal demo → stakeholder validation → external client presentation
Develop GenAI applications based on RAG variations, Agentic, hybrid models. Leverage Agentic SDLC and advocate for adoption. Develop with hyperscaler AI tools (Azure, GCP, AWS), LLM APIs, vector search, GenAI, Agentic SDKs and Agentic Runtimes (Agent Core, Agent Engine, etc.)
Define reusable AI building blocks and Healthcare-specific agent scaffolds that feed into the Connect AI ecosystem
Build working solutions integrated with cloud data platforms like Snowflake and Databricks
Embed AI into client-facing products or operations (e.g., personalization, crew ops, service automation)
Shape internal best practices for GenAI use in SDLC and Healthcare product lifecycle — from opportunity discovery to ops telemetry
Create AI demo assets: notebooks, dashboards, blog content, or walkthrough videos
Run workshops and working sessions with client teams and business leaders
Act as a translator and evangelist, helping stakeholders understand responsible AI adoption and potential ROI
Hands-on experience with AI services from at least one major cloud provider (Azure, AWS, GCP)
Demonstrated ability to operate at Director level or above in client engagements, influencing both technical and business stakeholders
Experience with designing and implementing RAG based applications
Strong background with Snowflake and/or Databricks for data engineering and AI pipelines
Proven success leading client-facing PoCs or MVPs from inception to delivery
Prior exposure to Healthcare or Life Sciences sector
Strong understanding of Healthcare and/or Life Sciences workflows, regulatory frameworks (HIPAA, CMS-0057-F, GDPR, ISO 13485, ISO 42001, etc.), and industry challenges.
Ability to translate fuzzy business goals into AI-enabled outcomes, structuring initiatives from ambiguous needs into scoped, testable, and scalable components
Fluency in evaluating tradeoffs between open-source LLMs and commercial APIs, and designing cost-efficient, scalable architectures
Strong communicator comfortable with both technical teams and business stakeholders
Ability to travel to client site (US, EU)
Exposure to healthcare data standards (FHIR, HL7) and integrations (eRx, Clearinghouses, TEFCA).
Knowledge of GenAI fine-tuning, vector DBs, or orchestration frameworks (LangChain, Semantic Kernel, etc.)
Experience developing internal enablement materials or technical content
Awareness of responsible AI practices (e.g., model fairness, explainability, usage boundaries)
Location: London, UK
As a Principal AI Solutions Architect within DataArt’s Healthcare & Life Sciences practice, you will bridge the gap between advanced AI tools and real-world business impact. You’ll operate at the intersection of hands-on prototyping, cross-functional collaboration, and stakeholder education. Your focus: drive measurable client outcomes through AI-enabled efficiencies and new digital experiences.
You will shape how AI is adopted across the healthcare and life sciences industries — from intelligent copilots and personalization engines to developer acceleration and operational optimization — by prototyping real solutions, articulating business value, and driving adoption from C-suite to delivery teams.
You will work closely with client account teams (50+ active clients) and DataArt’s AI + Data Lab to identify high-value use cases, prototype rapidly, validate with stakeholders, and showcase scalable solutions that clients can adopt.
Lead ideation and scoping of AI/ML proof of concepts (PoCs) in coordination with client account leaders
Rapidly prototype and iterate AI features (chatbots, NLP services, recommender systems, etc.)
Direct internal DataArt teams to execute PoCs with clarity, velocity, and alignment
Own the "show-and-tell" lifecycle: internal demo → stakeholder validation → external client presentation
Develop GenAI applications based on RAG variations, Agentic, hybrid models. Leverage Agentic SDLC and advocate for adoption. Develop with hyperscaler AI tools (Azure, GCP, AWS), LLM APIs, vector search, GenAI, Agentic SDKs and Agentic Runtimes (Agent Core, Agent Engine, etc.)
Define reusable AI building blocks and Healthcare-specific agent scaffolds that feed into the Connect AI ecosystem
Build working solutions integrated with cloud data platforms like Snowflake and Databricks
Embed AI into client-facing products or operations (e.g., personalization, crew ops, service automation)
Shape internal best practices for GenAI use in SDLC and Healthcare product lifecycle — from opportunity discovery to ops telemetry
Create AI demo assets: notebooks, dashboards, blog content, or walkthrough videos
Run workshops and working sessions with client teams and business leaders
Act as a translator and evangelist, helping stakeholders understand responsible AI adoption and potential ROI
Hands-on experience with AI services from at least one major cloud provider (Azure, AWS, GCP)
Demonstrated ability to operate at Director level or above in client engagements, influencing both technical and business stakeholders
Experience with designing and implementing RAG based applications
Strong background with Snowflake and/or Databricks for data engineering and AI pipelines
Proven success leading client-facing PoCs or MVPs from inception to delivery
Prior exposure to Healthcare or Life Sciences sector
Strong understanding of Healthcare and/or Life Sciences workflows, regulatory frameworks (HIPAA, CMS-0057-F, GDPR, ISO 13485, ISO 42001, etc.), and industry challenges.
Ability to translate fuzzy business goals into AI-enabled outcomes, structuring initiatives from ambiguous needs into scoped, testable, and scalable components
Fluency in evaluating tradeoffs between open-source LLMs and commercial APIs, and designing cost-efficient, scalable architectures
Strong communicator comfortable with both technical teams and business stakeholders
Ability to travel to client site (US, EU)
Exposure to healthcare data standards (FHIR, HL7) and integrations (eRx, Clearinghouses, TEFCA).
Knowledge of GenAI fine-tuning, vector DBs, or orchestration frameworks (LangChain, Semantic Kernel, etc.)
Experience developing internal enablement materials or technical content
Awareness of responsible AI practices
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis seeks a highly experienced Strategic Advisor Consultant to support business development activities relating to Department of State humanitarian assistance programs. The Advisor will play a critical role in Dexis’ strategic positioning and in identifying and preparing winning solutions for relevant business opportunities. Working closely with the Federal Civilian Account business development team, the Advisor will be responsible for refining our understanding of the current and evolving client landscape, validating opportunity parameters, and facilitating strategic introductions to key stakeholders across opportunities.
This is a 1099 consultant position. It will be based remotely in the continental United States.
Responsibilities
Provide current strategic insight into the evolving needs and priorities, structure, and decision-making processes within the Department of State’s Bureau of Disaster and Humanitarian Response.
Advise Dexis leadership on strategies for market positioning and client engagement specific to humanitarian assistance programming.
Identify and facilitate introductions with relevant stakeholders throughout the capture and bid process.
Identify opportunities aligned with Dexis’ corporate capabilities and growth objectives, provide strategic guidance and support on bid capture, and help prepare winning proposal.
Validate strategic direction, programmatic objectives, potential scope, and customer needs and expectations for specific opportunities identified.
Participate in periodic strategy sessions and serve as a trusted advisor throughout the pre-solicitation, capture, and bid phases.
Qualifications
Minimum 10 years of experience supporting U.S. Government programs
Prior experience with USAID's Bureau for Humanitarian Assistance (BHA), the Department of State's Bureau for Population, Refugees, and Migration (PRM), the Department of State’s Bureau for Global Food Security, and/or any of their predecessor offices, within the past three (3) years is REQUIRED.
Deep familiarity with delivery of US federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming is REQUIRED.
Demonstrated experience and nuanced insights into successfully navigating the federal procurement process and the dynamic contracting environment.
Demonstrated track record of engagement with senior-level government officials, particularly at Department of State or in related foreign-policy-focused roles.
Prior experience advising capture or proposal teams targeting State Department contracts.
Discretion, professionalism, and a strong sense of integrity in facilitating client-facing interactions.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: United States - Remote
Workplace: remote
About the Role
The Technical Account Manager (TAM) is a deeply technical post-sales role focused on driving successful adoption of Azul Prime within a portfolio of strategic customers. Unlike a traditional TAM role, this position is hands-on and technical first. You will spend the majority of your time engaged with customer engineering teams on JVM performance tuning, troubleshooting, reliability engineering, and architectural guidance. Strong relationship skills matter, but it is technical credibility with developers, SREs, and architects that makes this role successful.
You will be trusted by Azul’s most important accounts to ensure that their mission-critical Java applications run on Prime with the best possible performance, stability, and cost efficiency. And you will serve as the bridge between customers and Azul’s engineering organization, feeding real-world insights back into the product.
What Makes This Role Different
Technical depth first. Expect to spend significant time reading thread dumps, GC logs, and flight recordings — not building slide decks.
Direct partnership with Azul engineering. You will work side-by-side with our runtime, GC, JIT compiler, and tooling teams on complex customer issues.
Ownership of technical outcomes. You own production adoption of Azul Prime within your accounts — from candidate application selection through successful rollout and ongoing optimization.
Key Responsibilities
Strategic Account Ownership
Own a portfolio of named strategic customers, with flexibility to engage additional high-value Azul Prime customers as opportunities arise.
Build and maintain deep, long-term relationships with technical stakeholders — SREs, Java developers, platform engineers, and architects.
Partner closely with Sales, Customer Success, and Support on joint account planning, renewals, and expansion opportunities.
Technical Leadership
Serve as the primary technical advisor for Azul Prime across your accounts.
Lead troubleshooting, root cause analysis, and performance tuning engagements for JVM-based applications running at enterprise scale.
Provide architectural guidance on reliability, scalability, latency, throughput, and cloud cost optimization.
Work with customers to identify and qualify candidate applications for Azul Prime, then partner with them through successful production deployment.
Product & Engineering Partnership
Collaborate with Azul’s runtime, compiler, GC, and tooling engineering teams to resolve complex technical issues.
Channel structured, actionable customer feedback into Azul’s product and engineering organizations to help shape the roadmap.
Act as a senior point of technical escalation for high-severity issues within your accounts.
Enablement & Knowledge Sharing
Design and deliver customer-facing workshops, training sessions, and technical business reviews.
Create and maintain high-quality technical documentation, runbooks, and reusable customer-facing assets for Azul Prime.
Share knowledge internally, mentoring peers across the TAM, Sales Engineering, and Support organizations.
Keep internal systems current with account activity, engagement notes, and customer outcomes.
Required Qualifications
12+ years in senior technical roles such as software engineering, SRE, performance engineering, or cloud/platform engineering.
8+ years in customer-facing technical roles (TAM, solutions architect, consulting engineer, or SRE with direct customer engagement).
Strong working knowledge of Java programming and JVM internals — garbage collection, JIT compilation, class loading, threading, and memory model.
Demonstrated experience tuning and troubleshooting enterprise-scale Java applications in production.
Demonstrated ability to perform root cause analysis and apply structured problem-solving techniques.
Strong Linux fundamentals, including shell scripting and performance troubleshooting on Linux systems.
Hands-on experience with distributed systems, public cloud platforms (AWS, GCP, and/or Azure), and containerization (Kubernetes, Docker).
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for audiences ranging from individual engineers to senior executives.
Based in North America and able to travel occasionally to customer sites (typically 10–20%).
Preferred Qualifications
Deep specialization in JVM performance tuning, GC behavior analysis, and low-latency Java applications.
Experience with observability and monitoring stacks (Prometheus, Grafana, Datadog, New Relic, Dynatrace, JFR, or similar APM tools).
Familiarity with microservices architectures and modern cloud-native Java deployment patterns.
Cloud platform certification (AWS, Azure, GCP) or SRE-related certifications.
Contributions to open-source Java projects or active participation in the broader Java technical community.
Experience using Jira and Confluence to raise bugs and maintain documentation.
Prior experience with Azul Prime, OpenJDK, HotSpot, or other commercial Java runtimes.
Why Azul
At Azul, you will work alongside a team of Java experts who genuinely love the platform, on problems that matter to some of the most demanding engineering organizations in the world. Our technology powers mission-critical Java workloads at massive scale, and our customers rely on us precisely because we go deeper on Java than anyone else. If you want your technical expertise to have outsized impact — and you want to be surrounded by people who share that passion — we would love to talk!
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is $150,000 and this job is also eligible for commission/variable pay. Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.
Location: Remote (US)
BIG OPPORTUNITY, GROUND FLOOR IMPACT: JOIN AT-BAY SECURITY AND HELP BUILD OUR OUTBOUND SALES ENGINE.
Why you should join our At-Bay Security team:
At-Bay is a fast-growth InsurSec company (Insurance × Cybersecurity) on a mission to protect businesses from digital risk. As an InsurSec provider, we uniquely combine insurance with mission-critical security technologies, threat intelligence, and human expertise to close the security capability gap that leaves SMBs exposed. Our model has earned recognition as both a Forbes Fintech 50 and Fortune Cyber 60 company, serving more than 35,000 customers.
We believe InsurSec is an $80B market opportunity, and we’re building our first BDR function to match that ambition. This is a ground-floor role: you’ll set the foundation for how At-Bay develops its security business, working directly alongside Account Executives to drive outbound pipeline.
Role overview:
Your primary focus is outbound prospecting: identifying, engaging, and qualifying opportunities across a defined account base. You’ll reach technical and financial buyers using a mix of research-led outreach, phone, email, and LinkedIn to build pipeline that converts.
You’ll be reaching an existing customer base that already trusts At-Bay. Your job is to open the conversation on security. With At-Bay, our customers experience 5X fewer ransomware attacks. You’ll carry that story to an audience that needs it and isn’t hearing it yet.
How you’ll make an impact:
By 30 days…
Develop a thorough understanding of our business, including how MDR, insurance, and our product tiers serve customers end-to-end
Get sharp on our two core buyer personas: technical and financial decision-makers
Partner with your AE and build your initial account penetration plan
By 60 days...
Running active outbound sequences across your target account list
Booking qualified meetings and contributing to early pipeline with your AE
Established as a key connector between marketing, sales, and your accounts
By 90 days...
Consistently hitting or exceeding pipeline targets and meeting metrics
Leading top-of-funnel feedback loops with marketing
Articulating At-Bay’s MDR value prop confidently to both buyer types
What you’ve accomplished already:
You’ve prospected into SMB or mid-market accounts, ideally selling a cybersecurity offering or complex technical solution
You’ve built and executed high-quality outbound campaigns built on targeted, research-led outreach, not spray-and-pray volume
You’ve turned a cold “not interested” into a booked meeting and eventually a closed deal
You’ve consistently hit or exceeded activity and pipeline targets
You’re comfortable engaging both technical buyers (IT/security) and business/financial decision-makers in the same account
Location: Bogota, Colombia; Belgrade, Serbia; Tbilisi, Georgia; Nicosia, Cyprus
Workplace: remote
Evaluate new client opportunities by analyzing technical and reporting needs, setting expectations on pricing and analytical solutions, estimating required resources, margins, and profitability, and identifying potential added-value offerings.
Analyze and manage the client portfolio, with a focus on high-priority accounts, to assess profitability, resource allocation, workflows, and operational efficiency, identifying areas for improvement.
Support decision-making on client portfolio strategy by preparing profitability reports, summarizing key pain points, and proposing action plans for each client engagement (e.g., growth, restructuring, or phase-out).
Act as a supporting point of contact for clients during onboarding and integration phases, ensuring smooth adoption of media execution processes, tracking solutions, and reporting frameworks.
Be a client-facing technical expert, capable of translating complex technical concepts into clear, simple terms. Support clients during troubleshooting processes, explaining campaign insights, optimization opportunities, and the agency’s capabilities in terms of platforms, analytics, and reporting solutions.
Coordinate cross-functional teams to ensure accurate campaign setup, seamless platform integrations, effective tracking and measurement implementation, and reliable performance and profitability reporting.
Proactively identify risks and challenges, implementing effective solutions to mitigate them.
Act as an internal subject-matter expert on integration processes, supporting process optimization, scalability initiatives, and internal knowledge-sharing.
Requirements
3+ years of experience in digital marketing, preferably in a digital agency environment
Proven track record of successfully managing high-priority client accounts and driving revenue growth.
Strong understanding of digital marketing, web development, and other related services.
Experience in strategy development and planning for digital marketing campaigns
Team management experience
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
Strong client communication skills, including presenting strategies, tactics, optimizations, and campaign results, as well as handling day-to-day communication and status updates
Strong understanding of the difference between Performance and Media (tools, objectives, KPIs, analytics)
Highly organized with excellent project management skills, able to prioritize tasks and manage multiple deadlines simultaneously.