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Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. About the Role We are looking for a Senior Site Reliability Engineer who will play a critical role in ensuring high availability, performance, and resilience across our production systems. You will be at the heart of operational excellence, leading high-impact incident responses, building proactive monitoring systems, and engineering automation that prevents outages before they happen. If you love solving complex distributed system challenges and thrive in high-pressure environments, this role is for you. Key Responsibilities Incident Management & Reliability Act as Incident Commander during major outages, leading real-time diagnosis, communication, and recovery. Own and improve the end-to-end incident management lifecycle , including post-incident reviews and action plans. Drive root cause analysis and proactive reliability improvements to prevent recurrence. Monitoring & Observability Design and maintain metrics, alerts, and dashboards using Prometheus , Grafana , and New Relic . Implement SLIs/SLOs to monitor service health and drive availability targets (99.99%+ uptime). Integrate log management and distributed tracing with tools like ELK Stack and AWS X-Ray . Automation & Tooling Develop automation scripts and internal tooling in Python or Node.js to reduce manual ops and accelerate recovery (MTTR improvement). Build self-healing infrastructure using IaC and automation pipelines . Optimize on-call workflows, escalation policies, and runbooks using PagerDuty . Cloud Infrastructure Operate and improve infrastructure hosted on AWS , ensuring reliability, cost efficiency, and scalability. Collaborate with backend and platform teams to embed SRE best practices across engineering. Key Qualifications 4+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering . Proven success managing production incidents and participating in on-call rotations . Strong hands-on experience with Prometheus, Grafana , and PagerDuty . Proficient in Python or Node.js for automation and tooling. Experience with AWS services (EC2, CloudWatch, ECS/Lambda, IAM, etc.). Solid understanding of Linux systems, networking, and CI/CD pipelines . Nice to Have Experience as Incident Commander in mission-critical environments. Knowledge of New Relic , Sentry , ELK Stack , or Datadog . Background implementing SLIs/SLOs/Error Budgets (Google SRE model). Familiarity with Docker, Kubernetes, Terraform, or Ansible . Certifications such as: AWS Solutions Architect Associate/DevOps Engineer ITIL Foundation or relevant reliability certifications.

Location: Al Hofuf, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for SAUDI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized Apply for this job

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team. What skills do I need? 5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team. Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams Experience with Distributed systems #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Xinyi, Taiwan We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Taiwan! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Mandarin & English Able to develop training material and activities is a plus

Location: Doha, Qatar CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Durban, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Sheung Wan, Hong Kong We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Hong Kong! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus. Able to develop training material and activities is a plus

Location: Home based - EMEA Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL,  cache-layer capabilities, and analytics; all the way to structured SQL engines. The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch. We have a number of openings we are looking to hire across a range of levels.  We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations. Location: This role can be filled in European, Middle East and African time zones. What your day will look like The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical.  This role is focused on the creation and automation of features of data platforms, not analysing the data in them. Collaborate proactively with an internationally distributed team Write high-quality, idiomatic Python code to create new features Debug issues and interact with upstream communities publicly Work with helpful and talented engineers including experts in a diverse set of fields Work from home with global travel for 2 to 4 weeks per year for internal and external events What we are looking for in you Proven hands-on experience in software development using Python Proven hands-on experience in distributed systems development Bachelor’s or equivalent in Computer Science, STEM, or a similar degree Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for: Experience operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch Experience with Linux systems administration, package management, and operations Experience with the public cloud or a private cloud solution like OpenStack Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Yerevan WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Job Responsibilities (including, but not limited to, the following): Building algorithmic, computer-driven models; Conducting research on academic quantitative finance literature; Exploring new data; Applying an alignment of innovative methods in Applied Mathematics, Computer Science and Financial Economics. What You’ll Bring: Proven 3 years experience in quantitative equity research (buy side or sell side); Background in working with large data sets; Degree from a top university in a highly analytical/quantitative field, such as: Mathematics, Finance or Economics, Computer Science, Physics, Engineering or similar; Research mind-set: be a problem solver, creative, steadfast, smart, a self-starter, etc.; Ability to work independently with minimal direction; Critical thinking and ability to come up with non-standard approaches; Solid programming skills (C++ and Python); Good knowledge of English (both oral and written); Strong work ethic. Additional Preferred Qualifications: Experience working with corporate actions data; Familiarity with equity index basics; International or regional Mathematical/Programming/Physics Olympiad medals; Strong record of academic achievement (PhD, scientific publications, conference presentations, grants or awards); Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc. What we offer: Dynamic work without routine in a leading international company; Competitive compensation package, which may include annual bonuses and salary increases; Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service etc.); Possibility for business trips to the US and other countries; Regular team building, competitions and corporate events; Monthly team lunches; Medical insurance; Life insurance; Support program for employees and their relatives on psychological, legal, and financial issues; Parental leave program for secondary care givers; Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development; Fruits & snacks in the office; Relocation package in certain cases Position based in Yerevan, Armenia. Interested and qualified candidates please send resumes to WQArmeniaRecruitment@worldquant.com #LI-VM2 By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Yerevan WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. The Role: Research is at the core of WorldQuant. Through rigorous exploration and unconstrained thinking about how to apply data to the financial markets, our researchers are in constant search of new alphas. Researchers at WorldQuant employ tested processes seeking to identify high-quality predictive signals that we believe are undiscovered by the wider market. These signals are mathematical expressions of data that are used as inputs in our quantitative models. WorldQuant is seeking an exceptional individual to join the firm as a Quantitative Researcher. The person must have a strong understanding of the investment research process to create computer-based models that seek to predict movements of global financial markets. While prior finance experience is not required, a successful candidate must possess a strong interest in learning about finance and global markets. Candidates will have a research scientist mind-set; be a self-starter, a creative and persevering deep thinker who is motivated by unsolved challenges. Job Responsibilities (including, but not limited to, the following): Building algorithmic, computer-driven models; Conducting research on academic quantitative finance literature; Exploring new data; Applying a synergy of innovative methods in Applied Mathematics, Computer Science and Financial Economics; Staying updated on the latest advancements in AI and LLM research, identifying opportunities to integrate them into quantitative finance applications. What You’ll Bring: Degree from a top university in a highly analytical/quantitative field, such as: Mathematics, Finance or Economics, Computer Science, Physics, Engineering or similar; Research mind-set: being a deep thinker, creative, persevering, inquisitive, a self-starter, attentive to detail, etc.; Critical thinking and ability to come up with non-standard approaches; Solid programming skills (C++ and/or Python); Solid understanding of machine learning, hands-on experience with scientific and data libraries such as NumPy and pandas, experience with deep learning / ML frameworks such as PyTorch and Keras; Working proficiency with AI-assisted development tools (Claude Code, OpenCode, Roo Code or similar); Willingness to learn about worldwide financial markets; Good knowledge of English (both oral and written); Strong work ethic. Additional Preferred Qualifications: International or regional Mathematical/Programming/Physics Olympiad medals; Strong record of academic achievement (PhD or equivalent experience, scientific publications, conference presentations, grants or awards); Relevant experience in Research or Software engineering; Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc.; Knowledge and hands-on experience in AI, Machine Learning (ML), and LLMs. What We Offer: Dynamic work without routine in a leading international company; Competitive compensation package, which may include annual bonuses and salary increases; Healthy work-life balance support (flexible start time, parental leave, sabbatical and 5 extra vacation days after 5 years of service etc.); Possibility for business trips to the US and other countries; Regular team building, competitions and corporate events; Monthly team lunches; Medical insurance and critical illness insurance; Support program for employees and their relatives on psychological, legal, and financial issues; Parental leave program for secondary care givers; Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development; Modern office in the city center with coffee, fruits & snacks! Relocation package in certain cases. Position based in Yerevan, Armenia. #LI-VM2 By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Kuala Lumpur, Malaysia We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Conducting risk assessments, including lethality assessment for suicide cases Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case Plus Points if you: have a background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention can effectively communicate in more than 1 language maintain professional indemnity insurance

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers. You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. Location: This role will be based remotely in the APAC region The role entails Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met Successfully delivering engineering professional services for assigned projects Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers Assisting in the development of project statements of work Drafting and maintaining project-specific schedules/project plans Obtaining client agreement to the project schedule and agreed-upon work items Ensuring projects are delivered within the time/resources/scope expectations Managing project risk mitigation and plans Driving technical issues to reach desired delivery outcomes Maintaining daily and weekly communication with the client and all internal stakeholders Managing delivery schedule of critical third-party deliverables for the project Keeping management informed of the status of assigned projects Identify custom engineering requests that are not part of an existing business contract Advocating for the appropriate technologies from Canonical's product portfolio to customers Supporting different time zones and work non-traditional hours as required to support the assigned projects What we are looking for in you Solid project management experience in delivering engineering services to customers managing software development teams and field engineers Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas Educational degree preferably in Science, Technology, Engineering, or Math Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture Excellent communications skills, both verbal and written, in English Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments PMP/PMI or PRINCE2 Practitioner Certification preferred Ability to work non-standard work hours in support of a worldwide sales and project team Willingness to travel up to 4 times a year for internal events What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. Role As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders. Description This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will: Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement. Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products. Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans. Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed. Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability. Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start. Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed. Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing. Key Qualifications 6+ years of experience in web development or a related field Proven experience in leading and mentoring a team of web developers Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js) Experience with server-side programming languages such as Java, Python, or Ruby Experience with web application frameworks such as Express.js, Django, or Laravel Experience with database technologies such as MySQL, MongoDB, or PostgreSQL Experience with version control systems such as Git Familiarity with cloud-based infrastructure, such as AWS or Google Cloud Experience with containerization and orchestration technologies such as Docker and Kubernetes Solid understanding of software engineering principles and best practices, including Agile methodologies Excellent problem-solving and analytical skills Strong communication and collaboration skills Passion for building high-quality, scalable web applications Ability to work in a fast-paced, dynamic environment. Nice to have Experience with project management tools such as JIRA Previous experience with food delivery applications Exceptional communication, leadership, and influence skills Strong partnership and cross-functional collaboration skills. Benefits Competitive compensation Discounts on your Toters orders First-class medical insurance National Social Security Fund registration Toters is an Office-First company, but hybrid work is tolerated.

Location: Dammam, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Dammam, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Limassol Workplace: hybrid The Role: We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and taking actions as required Handle client inquiries appropriately and ensuring that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: University Degree in a business-related field Client handling experience in the financial services sector is a definite plus Excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: New Delhi, India CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Ras Al-Khaimah, United Arab Emirates CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized