Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Technical Delivery Lead, Emerging
Role:
Technical Delivery Lead, Emerging
Location:
India
Experience Level:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery
Work Model:
Full-time; India-based, working with distributed teams across the United States, India, and Latin America
Reports To:
Head of AI Delivery
Why Join Turing Intelligence?
Turing Intelligence builds and deploys production AI systems for enterprise clients. Our delivery teams work directly in client environments, translating high-value business problems into reliable systems that can operate at enterprise scale.
The Emerging portfolio spans consumer goods, supply chain, real estate, manufacturing, media, and other complex operating environments. This role ensures that multiple concurrent engagements reach production on time, meet their commercial commitments, and create the confidence required to earn follow-on work.
This is a high-ownership role for a technical delivery leader who can move between architecture, staffing, delivery health, and commercial decisions. Engagement managers own the client relationship; you will own how the work is engineered, staffed, reviewed, and recovered when delivery moves off plan.
As the Technical Delivery Lead, Emerging, You Will
Own Portfolio Delivery Health
Establish a clear operating view across every active engagement, including delivery status, burn against plan, margin, staffing, technical risks, and client commitments. Identify issues early, intervene directly, and ensure recovery plans have accountable owners and measurable outcomes.
Assure Architecture and Production Readiness
Set and enforce the technical review bar for production AI systems. Review architecture across retrieval, orchestration, evaluation, guardrails, observability, scalability, and security, and ensure every proposed SOW receives appropriate technical review before signature.
Lead Distributed Forward-Deployed Teams
Build staffing plans for each active SOW, allocate engineers across competing priorities, reduce avoidable bench time through redeployment, and hire and calibrate engineers against a consistently high bar. Lead teams distributed across the United States, India, and Latin America.
Shape Scope, Estimation, and Commercial Commitments
Partner with pre-sales and engagement leaders on scoping, estimation, delivery plans, and change control. Challenge assumptions before commitments are made, protect delivery margin, and ensure client expectations match the work that can be staffed and delivered.
Turn Delivery into Platform Leverage
Work with the Chief AI Architect and platform leaders to apply shared architecture and evaluation standards, identify reusable components, and turn successful engagement work into capabilities that improve future delivery.
How Success Will Be Measured
First 90 Days
Create a delivery-health baseline for every Emerging account, including status, burn against plan, margin, and material risks. Put an FDE staffing plan in place for every active SOW and establish a technical review before every new SOW is signed.
First Year
Maintain Emerging delivery gross margin at or above 40%, prevent avoidable client escalations from reaching the GM without warning, reduce bench time through active redeployment, and contribute at least two reusable components to the Enterprise AI platform.
The Anti-Sell
Portfolio-level accountability:
This is not a single-project delivery role. You will oversee several engagements with different clients, technical risks, staffing constraints, and commercial commitments at the same time.
Hands-on technical leadership:
This is not a PMO or governance-only position. You must be able to inspect architecture, challenge technical decisions, and guide teams through production issues. Candidates without recent hands-on engineering judgment are unlikely to be successful.
Commercial accountability:
Delivery quality and margin are inseparable in this role. You will be expected to challenge weak estimates, manage change, redeploy capacity, and make difficult tradeoffs when client demand exceeds the funded scope.
Client-facing pressure:
You will step into troubled engagements, surface uncomfortable facts early, and work with engagement leaders to reset plans without damaging client trust.
Distributed execution:
The portfolio relies on teams across multiple regions and time zones. You must be comfortable making staffing and delivery decisions across the United States, India, and Latin America.
Our Technical Delivery Leaders Typically Have
Enterprise delivery leadership:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery.
Portfolio and margin ownership:
A track record of owning delivery outcomes and commercial performance across a portfolio of client accounts—not only a single project.
Recent production AI experience:
Direct responsibility for shipping GenAI or machine-learning systems to production within the last two years.
Technical depth:
Strong working knowledge of LLM and agentic architectures, including retrieval, orchestration, evaluation, guardrails, observability, and production operations.
Delivery and commercial discipline:
Experience with estimation, technical SOW review, staffing plans, change control, delivery recovery, and managing to a P&L.
Leadership across seams:
The ability to align engagement managers, pre-sales, architects, and distributed engineering teams while maintaining clear accountability for technical delivery.
Top-Tier Candidates Will Have
Experience leading forward-deployed or client-embedded engineering teams in an AI, data, or technology-services organization.
Experience in consumer goods, supply chain, real estate, manufacturing, media, or another operationally complex enterprise environment.
A record of turning client-specific delivery work into reusable platform components, delivery accelerators, or technical standards.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
leadIndia - Remote; The portfolio relies on teams across multiple regions and time zones; For applicants from the European Union, please review
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In the UK, the base compensation range for this role is GBP 74,342 - 89,210. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Sweden, the base compensation range for this role is SEK 640,484 - SEK 768,580. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Spain, the base compensation range for this role is EUR 67,238 - EUR 80,686. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Canada; Remote, India; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, SOX PMO - Business Process, you'll lead Sarbanes-Oxley (SOX) compliance for assigned business processes as part of GitLab's second line. This is advisory work, not repeatable testing: you'll deeply understand how processes work, evaluate risks as the business changes, and help control owners design and remediate controls that hold up to audit. Judgment matters more than procedure. You'll form well-supported conclusions, align with control owners and Internal Audit, and defend positions to external auditors. GitLab already uses AI extensively, and the next phase brings AI agents into our SOX processes. You'll help teams adopt them with confidence, finding creative ways to enable new ways of working while maintaining compliance. You'll also partner with the information technology (IT) SOX PMO on readiness for new systems and applications. This role reports to the Senior Director, SOX PMO, within the Chief Accounting Officer's organization.
What You’ll Do
Lead SOX compliance for assigned business processes as the second-line subject matter expert, advising control owners who own and operate the controls. Deeply understand each process, its systems and data flows, and resolve open questions and assumptions early.
Monitor risks from new and changing processes, products, and systems. Help control owners design, strengthen, or right-size controls, and contribute to the annual SOX risk assessment and scoping.
Evaluate control deficiencies individually and in aggregate, identify root causes, and prepare well-supported severity assessments. Work with management to develop, implement, and monitor remediation plans.
Prepare auditor-ready technical memos on sampling methodology, scoping, and control rationalization, using independent analysis and sound conclusions. Prepare reports and presentations on SOX compliance status for leadership.
Lead business walkthroughs and stakeholder meetings, and coordinate with Internal Audit and external auditors throughout the audit. Anticipate questions, support positions with data and judgment, and escalate risks and auditor comments promptly with a recommended path forward.
Advise on controls for AI-enabled processes and processes that use AI agents. Find opportunities to automate SOX work using AI tools, and validate their output.
Partner with the IT SOX PMO to assess new systems and controls, including application controls and key reports.
Develop and maintain accurate process narratives, flowcharts, and risk and control matrices as processes change. Collaborate with Finance, Operations, Legal, Human Resources, Sales, Engineering, and IT leaders to help them design and maintain effective business controls.
What You’ll Bring
Hands-on SOX and internal controls experience in control design, remediation, and deficiency evaluation, beyond testing alone. Experience in the software or technology industry is required; SOX PMO, Big Four risk advisory, or assurance experience is a strong plus.
A bachelor's degree in Accounting, Finance, or a related field; an active Certified Public Accountant (CPA) credential (strongly preferred) or Certified Internal Auditor (CIA) credential.
A strong understanding of SOX requirements and internal control frameworks, such as the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework.
Professional judgment and skepticism: verifying facts against source documents, testing the reasonableness of data and conclusions, and recognizing missing information.
A track record of independently solving ambiguous, novel problems, from defining an approach through overcoming obstacles and driving resolution. Curiosity to understand how processes actually work and keep learning as the business changes.
Clear written and verbal communication, including concise, accurate, auditor-ready memos and actionable recommendations. Confidence partnering with senior stakeholders and external auditors, including working through pushback.
A practical, innovative approach to helping the business adopt new technologies, products, and ways of working while maintaining compliance. Experience using AI tools to improve efficiency and validating their output.
Experience with usage-based billing or AuditBoard is a plus.
About the team
The SOX PMO is part of the Chief Accounting Officer's organization. In this role, you'll advise business control owners and partner with the IT SOX PMO, Internal Audit, and external auditors to keep GitLab compliant as processes, systems, and AI use evolve. GitLab is an all-remote company, with flexibility to work from home or wherever you're most productive. You'll need to be available to collaborate with teammates during core US Pacific (PT) and Eastern (ET) business hours.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're building a high-performing strategic finance team and looking for exceptional people at every level, from strong individual contributors to senior finance leaders ready to build and lead teams. Our revenue scales with customer usage, our costs scale with GPU capacity we commit to ahead of demand, and both move faster than any annual plan. That makes growth, portfolio construction, pricing, margin, and compute capacity decisions business model decisions. You'll sit at the center of them, working directly with Finance leadership and the executives who run the business to shape the company's trajectory.
This posting is intentionally broad within strategic finance. We'll match your scope and title to your experience and interest. We are looking for both specialists and generalists. The common thread is ownership: you'll take on hard, ambiguous problems, build what doesn't exist yet, and get more responsibility as fast as you can handle it. We encourage you to apply even if you don't meet every qualification listed below.
THE RESPONSIBILITIES
- Financial Modeling: Build and maintain models across revenue, gross margin, compute costs, headcount, and strategic bets that leadership uses to make decisions.
- Business Partnership: Partner with leaders across GTM, Product, Infrastructure, and Operations to set targets, evaluate investments, and work through operational tradeoffs.
- Unit Economics: Analyze the metrics that define a usage-based business, including ARR, consumption trends, gross margin, GPU utilization, retention, and GTM efficiency.
- Pricing and Deals: Shape pricing, packaging, and the structure of strategic customer and supplier deals.
- Board and Investors: Help prepare board materials, investor updates, and fundraising analyses.
- Systems and Scale: Build the reporting, dashboards, and processes that let finance scale as fast as our revenue. Use AI and automation extensively to keep the team fast and lean.
- Strategic Projects: Turn ambiguous business questions into clear analysis and recommendations, from market sizing to scenario planning to new business lines.
- Leadership: For senior hires, own a major area of finance end to end, build and develop a team, and act as a thought partner to Finance leadership and the executive team.
THE REQUIREMENTS
- Experience in strategic finance, FP&A, investment banking, PE/VC investing, and/or consulting. Prior experience in high-growth technology is strongly preferred
- Excellent financial modeling and analytical skills
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable operating in a fast-moving, ambiguous environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent written and verbal communication, including explaining financial tradeoffs to product and engineering audiences and influencing senior stakeholders
- Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
STRONG CANDIDATES MAY ALSO HAVE
- 4+ years of experience. Level and title will match your experience
- Experience at an AI/ML, cloud infrastructure, or usage-based software company
- Familiarity with GPU and compute economics, or data center and cloud contracts
- Experience in sales finance, sales compensation, pricing, or deal desk
- Experience building a finance function from the ground up at a hypergrowth company
- Prior quantitative or technical experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're hiring a Senior Manager, Infrastructure Security to lead the team responsible for securing 1Password's cloud-native platform. Reporting into Platform Security, you'll set the direction for Infrastructure Security, establish priorities, and drive execution aligned with our broader security strategy.
We're looking for a hands-on engineering leader who combines deep technical expertise with strong judgment and people leadership. You'll help your team tackle complex security challenges, prioritize work that meaningfully reduces risk, and build strong partnerships with engineering teams to make security an integral part of how our platform evolves.
Your team is responsible for security across cloud infrastructure, identity and access management, privileged access, networks, containers, and emerging AI and automated systems. You'll lead and develop a team of security engineers while partnering closely with Platform Security, Threat Operations, and infrastructure engineering leaders to strengthen our security posture.
As AI and agentic technologies become increasingly integrated into production environments, you'll also help define how we secure these systems, including their identities, access to infrastructure and data, and the controls that limit potential risk.
In this role, you'll help ensure 1Password's infrastructure remains secure, resilient, and scalable while enabling engineering teams to move quickly and confidently.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
We're looking for someone who brings strong technical depth, direct people leadership experience, and the ability to turn a security strategy into shipped work.
- 8+ years of experience in security engineering, including at least 3 years directly managing a team, with demonstrated accountability for team delivery, individual performance, engagement, and professional growth.
- Deep production experience securing a major cloud platform, including identity and trust boundaries, workload isolation, Kubernetes, and infrastructure as code.
- Experience building or improving privileged access programs, including how people and workloads access the systems and resources they need.
- Experience implementing network segmentation, WAF, and zero-trust approaches at scale.
- Hands-on experience securing AI and agentic systems in production, including workload identities, access to infrastructure and data, and security boundaries designed to limit the impact of a compromised agent.
- Demonstrated ability to review technical work, identify gaps, and raise the quality of engineering outcomes through effective technical oversight and coaching.
- Ability to navigate ambiguous, complex problems, establish priorities within an area of ownership, and define technical direction without relying on prescribed solutions.
- Proven ability to influence engineering teams through technical credibility, a track record of delivering results, and the development of high-performing engineers.
- Experience using AI to improve individual and team effectiveness, modeling responsible adoption, and ensuring AI-assisted work is reviewed for accuracy, sound judgment, and impact.
What you can expect:
- Set the strategic direction and priorities for Infrastructure Security, and own delivery end to end, aligned with the Platform Security strategy
- Define clear goals and metrics so progress is measurable and trade-offs can be argued with evidence
- Lead delivery across concurrent workstreams in cloud security, identity and access management, and container security
- Build, coach, and grow a team of security engineers: set clear expectations for what good looks like, and address both strong performance and off-track performance early rather than waiting for issues to surface
- Work closely with platform and infrastructure engineering teams so security is designed into systems from the start
- Help define how we secure AI and automated systems, including the identities they run as, how their access is scoped, and where the boundaries around them sit
- Partner with the other Platform Security teams and with Threat Operations so findings reach the right owner and get remediated inside an agreed SLA
- Make the calls Infrastructure Security needs, and bring in your peers and manager on decisions that reach beyond the team
- Make sure security keeps up with company growth without slowing teams down
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; United States; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s Core Infrastructure Engineering team builds and operates the shared data systems behind critical production services. Our estate spans on-premises and cloud infrastructure, with MariaDB at its centre and Kafka, Redis and Elasticsearch across the wider platform.
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the team to deliver measurable improvements. This is an individual contributor role with influence across teams and several quarters of work.
THE OPPORTUNITY
- Review the estate against business needs and production evidence. Judge reliability, scale, cost and operational complexity, identifying what should be preserved and where investment or simplification would make a difference.
- Define the target architecture and measurable goals. Agree a prioritised roadmap with engineering leads and dependent teams, explaining the trade-offs and sequencing work around delivery risks.
- Execute that roadmap with the team through design, implementation and adoption. Stay personally involved in difficult migrations and scaling decisions, with representative benchmarks, data-integrity checks and credible cutover and rollback plans. Adapt the plan as evidence changes and verify the results in production before calling the work complete.
- Investigate difficult MariaDB failures and performance limits through the engine, storage and application behaviour. Improve fleet reliability through useful observability, safer changes and tested backup, restore and disaster recovery procedures. Set recovery objectives with service owners and prove them through exercises.
- Build and maintain production software for database provisioning, upgrades and routine maintenance. Make self-service workflows safe and auditable, incorporating access controls and change evidence with Security and Compliance.
- Work with application teams on schemas, transaction boundaries, queries and data-store choices. Make the operational consequences clear and resolve dependencies that span teams.
- Mentor engineers across the team through design reviews, pairing and incident analysis. Help them deepen their database expertise and take ownership of technical decisions.
- Participate in on-call and incident response, leaving clear operational ownership and following through on lessons from production.
WHAT YOU BRING
- 8+ years operating and evolving production database estates at scale. You have assessed inherited systems, set technical direction and delivered improvements with engineering teams, and can explain how those decisions held up over time.
- Strong understanding of high availability, replication and distributed database failure modes. You can explain consistency and availability trade-offs and reason about transaction boundaries and reliable event delivery, including transactional outbox patterns.
- Deep, recent hands-on MariaDB expertise, including InnoDB, MVCC and transaction isolation, locking, query optimisation, binary logs and MariaDB GTID replication. You can explain the mechanisms and diagnostic evidence behind your decisions.
- Personal ownership of MariaDB incident diagnosis, performance tuning and tested restore or point-in-time recovery. You can explain what you did, how you established data integrity and what remained uncertain.
- Strong software engineering skills in Python, Go, Rust or a comparable language. You have personally built and maintained production software or automation for database workflows such as provisioning, failover, online schema changes and self-service operations, using version control, code review and delivery pipelines, with tested failure handling.
- Strong low-level Linux, Kernel, storage and networking fundamentals, with the ability to investigate problems beyond the database process.
- Clear written technical judgment and demonstrated delivery across teams without reporting-line authority. You help stakeholders make sound database design and lifecycle decisions, and develop experienced engineers through shared delivery.
NICE TO HAVES
- Experience operating databases in containerised, hybrid on-premises/cloud or multi-region environments. Familiarity with Kubernetes, infrastructure as code or GitOps, including their operational trade-offs.
- Experience with database proxies or load-balancing layers (MaxScale, HAProxy, ProxySQL, or similar).
- Experience with PostgreSQL, Vitess, TiDB, ScyllaDB, ClickHouse or internal database platforms; operational knowledge of Kafka, Redis/Valkey or Elasticsearch/OpenSearch.
- Experience in regulated environments or contributions to database engines, operators and other infrastructure software.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Field marketing at Linear is just getting started. Its job is to put us in front of the right people in the right room: executive dinners, conferences, partner events, and programs built with our Customer team around named accounts.
We're hiring our first Field Marketing Manager in Europe to take that motion from strategy to execution. You'll own the executive dinner calendar across cities, decide which third-party events and partner programs are worth our time, and build the invitations and follow-up that help our sellers turn a good evening into a real conversation. This is a hands-on role. You'll tap your venue and vendor network, build the run of show for each program, and be on site to run it.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in Europe, with London preferred. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. This role involves frequent travel for events, including evenings.
What you’ll do
- Own the executive dinner calendar across cities: pick the city, the venue, the date, and the theme for each dinner
- Build each guest list with our Customer team, equip sellers with invitation sequences, and track RSVPs so every seat goes to someone worth having there
- Manage venues and vendors, negotiate menus and minimums, and keep per-dinner spend, contracts, and travel logistics within budget
- Brief our hosts and executives on who's attending and what we want to learn, be on site to run the night, and hand follow-ups to Sales afterward
- Evaluate conferences and sponsorship offers by audience quality, account coverage, and expected return, then plan how we show up: booth or no booth, side dinners, customer meetings, and speaking slots
- Co-host dinners, workshops, and meetups with partners, and agree up front on guest lists, costs, and who follows up
- Sit with Sales each quarter to pick target accounts, build lightweight formats an AE can request for a key account, and report on attendance, meetings held, pipeline influenced, and feedback from attendees and account owners
What we’re looking for
- 3+ years in field marketing, event marketing, or B2B events, ideally at a software company. Experience in developer tools, SaaS, or another technical product is a plus
- A track record of running dinners, roundtables, or other small-format events end to end, plus experience planning around conferences: sponsorships, side events, and customer meetings
- Experience working next to Sales. You know how to build a target account list, get an AE to care about an event, and tell them afterward what happened
- Strong project management. You can run several cities and events at once without dropping details
- Comfort with budgets, vendor contracts, and a spreadsheet. Hands-on time with HubSpot and event attribution is a plus
- Clear writing and an easy way with senior guests, hosts, and partners. Experience marketing to engineering and product leaders is a bonus
- Experience building an event series from the ground up, including a playbook someone else could run
- Willingness to travel often, including evenings
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Santo Domingo, Dominican Republic
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
As Client Solutions Lead for TikTok (the kind of role often called account manager or client success lead in digital advertising), you will join our Client Solutions team in Santo Domingo. The team is responsible for campaign execution and success, working closely with the Client Partner team to deliver first-class service to clients.
You will work with top agencies and brands across Latam, educating and informing them about the exciting evolution of TikTok’s advertising platform and about Aleph. In partnership with the Client Partner, and in collaboration with the Brand Strategist, you will ensure the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact and targeted media.
What You Will Do
Take part in strategic planning with Sales to grow existing business and generate new business opportunities.
Act as a trusted consultant for top key accounts.
Be the point of contact (POC) for clients, delivering campaign management and reporting on time, and share actionable insights with clients and Sales through quantitative and qualitative analysis of campaign performance drivers (products, budget, costs and creative efficiency metrics against defined KPIs) and delivery.
Ensure SLAs are respected so that Aleph is first class in client service.
On the performance side, optimize accounts to increase spend; on the reservation side, manage the project through to success.
Drive education on products and company updates, and share best practices relevant to clients’ and agencies’ business.
Work with a diverse group of internal cross-functional teams to identify, create and implement creative ad solutions grounded in measurable business results for client partners.
Serve as the go-to contact for the Sales team.
Help educate clients and agencies on product solutions and best practices, and help the team manage relationships with key clients and agency partners (media, creative and marketing partners) to grow existing business.
Maximize ROI for brand campaigns through optimization and upsell recommendations supported by client-facing reports.
Manage large customer relationships, work through conflict and guide groups towards collective business decisions.
Provide feedback to product and tools teams to help us scale our advertising platform.
Organize and manage account information, assets, data and reports.
Keep accurate records of all pending and active campaign plans, and help maintain the campaign schedule and the availability of ad placements.
Work with the product and campaign execution teams to ensure ad specifications and rates are accurate, and take responsibility for campaign reporting and optimization.
What We Are Looking For
At least 3 years of experience in client relationship management and digital media (account management, client services or campaign management).
Bachelor’s degree in Advertising, Marketing, Business or Technology.
Deep understanding of the digital landscape and a passion for social media.
Strong familiarity with online media planning, design and art control (creative review) of advertising pieces.
Experience managing campaigns across digital platforms and ad tech products.
Strong communication and people skills, with experience working directly with clients.
Detail-oriented, with exceptional organizational skills.
Aptitude, creativity and a preference for working in collaborative teams and across business units.
Strong time management and problem-solving skills.
Ability to multitask under challenging deadlines while staying focused on detail.
Fluent in English and Spanish (bilingual).
Why Join Aleph
Impact:
You will work on TikTok campaigns for top agencies and brands across Latam, with a direct line between your work and measurable client results.
Growth:
We provide internal talent with growth opportunities and the chance to learn together as Aleph expands across 130+ markets.
Team culture:
Aleph is a place of many cultures, perspectives and talents. We support each other, and we value partnership and communication because great things take a group of people.
Market context:
Social video is reshaping how brands reach audiences in the Dominican Republic and across Latam. You will help shape that from inside a global platform partner.
Flexibility:
This is a permanent role with a hybrid arrangement, in a team that stays flexible and moves with the speed of change.
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Partner Program Manager.
About the job
As we scale our global partner ecosystem, reliable execution and team collaboration are the foundation of our success. We are seeking a highly organized, execution-focused Partner Program Manager to manage our daily Partner Operations & Commercial Systems workflows. If you bring a strong "can-do" attitude, thrive in a heads-down environment clearing issues and resolving tickets, and have hands-on experience maintaining data accuracy across CRM and PRM systems, this role is an exciting opportunity to keep Twilio's partner engine running smoothly.
In this role, you will be the operational backbone of the global partner program. Sitting within the Partner Operations & Commercial Systems pillar, your primary focus will be managing day-to-day operations: clearing support queues, reviewing partner applications, processing deal registrations, and fielding direct inquiries from our unmanaged partner desk.
As a true team player, you will work closely with cross-functional partners to ensure tasks are completed accurately and on time. You will take ownership of onboarding SLAs, and proactively lean in to keep daily operations moving without friction.
Responsibilities
In this role, you’ll:
Ticket & Queue Management:
Serve as the primary operator for the partner desk, consistently clearing daily Zendesk and CRM queues for partner applications, support inquiries, and directory listings.
Deal Registration & Lead Routing:
Manually review, verify, and route inbound deal registrations and co-selling feeds, ensuring high data accuracy and strict adherence to turnaround SLAs.
Data Hygiene & Maintenance:
Execute the day-to-day administrative and data-entry tasks required to keep our ecosystem running, maintaining accurate records across platforms like Salesforce and Airtable.
Process Execution & Incremental Improvement:
Maintain laser focus on executing existing manual workflows with precision and speed. While executing the day-to-day is the priority, you will also be encouraged to flag bottlenecks and share ideas for future process automation.
PRM Experience:
Familiarity with Partner Relationship Management (PRM) platforms (Impartner) and account mapping utilities (like Crossbeam).
Ecosystem Understanding:
Understanding of standard channel models (Resell, Referral, ISV, SI) and standard partner support inquiries.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 30,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, UK
As
Community Lead for VALORANT
in Northern Europe, you will be a key connector between our players, our brand, and our product and esports teams.
You will lead programmes and initiatives that deepen community engagement, strengthen creator and influencer relationships, and bring VALORANT’s biggest moments to life for players across Northern Europe. You will help grow a network of creators who can act as trusted local voices and spokespeople for VALORANT across our events, campaigns, and community moments.
You will champion player perspectives, help grow healthy local community ecosystems, and create meaningful opportunities for players to connect with the game and each other. You will also support locally relevant communications and social activity where it helps serve community priorities, working closely with your manager and the Northern Europe Publishing Lead to align on priorities, messaging, and channel plans.
You will work closely with Publishing, Esports, Creative, Influencer, and other cross-functional teams to identify opportunities to grow fandom, strengthen player connection, and deliver meaningful community experiences around VALORANT.
Job Location:
London, UK
Responsibilities
Develop and execute community programmes, activations, and locally relevant engagement initiatives aligned with agreed regional, EMEA, and global priorities.
Develop and grow a network of local creators and influencers, supporting them to become trusted voices and spokespeople for VALORANT across events, campaigns, and community moments. Build and maintain strong relationships with community leaders, grassroots organisers, and other key partners.
Partner with Publishing and VCT teams to integrate community, creator, and event activity into product launches, esports moments, and regional campaigns.
Create opportunities for players to participate, connect, and celebrate VALORANT through community events, tournaments, watch parties, creator-led programmes, and other relevant initiatives.
Build partnerships with PC cafés, university gaming societies, and other local player communities to extend VALORANT’s reach and create consistent pathways into events, programmes, and the wider community.
Monitor community conversation and sentiment; respond, engage, moderate, and escalate sensitive issues through the appropriate channels.
Champion player perspectives internally by gathering insights and translating them into actionable recommendations for Publishing, Product, Esports, and Communications teams.
Support and grow grassroots ecosystems, including community tournaments, local events, creator-led programmes, and other opportunities for players to participate.
Manage day-to-day coordination with community, creator, event, and other external partners, providing briefs, feedback, prioritisation, and context within the agreed strategy.
Contribute to locally relevant communications and social activity when required, working with your manager, the Northern Europe Publishing Lead, and partner teams on aligned messaging and execution.
Track, analyse, and report on community, creator, and activation impact, using learnings to continuously improve our approach.
Required Qualifications
5+ years of experience in community management, creator/influencer relations, events, marketing communications, or related roles within gaming, entertainment, or adjacent industries.
Proven ability to engage and grow gaming communities through programmes, activations, events, and community-led initiatives.
Experience building and managing relationships with creators, influencers, community partners, agencies, or other external stakeholders, with a track record of helping partners deliver authentic player-facing programmes.
Strong written and verbal communication skills in English, with the ability to communicate clearly and appropriately with different player and community audiences.
Ability to translate regional and global strategies into locally relevant community, creator, and activation plans.
Strong understanding of community management, player engagement, social listening, and reactive engagement.
Deep understanding of VALORANT, its player culture, competitive ecosystem, and the FPS landscape.
Strong understanding of gaming and creator culture across Northern Europe.
Comfortable operating autonomously in a highly collaborative, fast-paced environment across multiple teams and markets.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Check out our
benefits pages
for more information.
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Braintrust is looking for a Growth Marketing Lead to run growth experiments, optimize conversion, manage paid channels, and drive self-serve lifecycle marketing.
УдалённоRemote, Canada; Remote, India; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридSan Francisco; New York
УдалённоseniorRemote (United States | Canada)
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; United States; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorCanada - Remote; United States - Remote
УдалённоВеликобритания; This role is open to candidates based in Europe, with London preferred