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Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. IN THIS ROLE YOU WILL Master the Sentry Ecosystem & Support Elite Developers - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes. Engineer Agentic Operations (The Scaling Engine) - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions. - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely. - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously. - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine." YOU’LL LOVE THIS JOB IF - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort. - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next. - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem. QUALIFICATIONS - 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories. - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database. - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention. - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI. BONUS QUALIFICATIONS - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries. - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the UK 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the UK , the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Spain , the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Netherlands 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Netherlands , the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity Our mission is to drive OKX ’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged. As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and strong hands-on AI capabilities to deliver measurable business results. Using AI effectively is a core expectation of this role , from uncovering opportunities and developing product solutions to improving campaign operations. What You’ll Be Doing Own Growth Strategy and Business Results Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue. Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation. Prioritize initiatives based on business impact, user needs, and implementation effort. Build and Scale Growth Products Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits. Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets. Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs. Use AI to Improve Product Development and Growth Operations Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations. Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality. Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life. Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities. Continuously Improve Growth Performance Use business data and user feedback to identify issues and improve product and campaign performance. Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving ROI . Lead Cross-Functional Execution Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration. Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion. Bring Industry and Market Insights into Product Decisions Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns. Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities. What We Look For In You More than 3 years of relevant experience in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products. Strong hands-on proficiency with AI tools is required. You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes. The ability to build and improve AI-assisted workflows , break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results. A proven track record of business impact , with measurable improvements in trading volume, revenue, user activation, or retention. A mature growth methodology and practical experience , with the ability to identify opportunities, develop effective solutions, and continuously improve business results. Broad experience across companies and business environments , with the ability to adapt proven practices to new contexts and execute at scale. Strong familiarity with the crypto industry , including centralized exchanges, trading products, user behavior, and common growth mechanics. Strong familiarity with OKX , including its core products, trading experience, user journeys, and competitive positioning. Strong analytical skills and the ability to translate data and user insights into clear product decisions. Excellent communication and collaboration skills, with experience leading complex projects across teams. High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities. Nice-To-Haves Direct experience building growth products at a crypto exchange or trading platform. Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets. Experience balancing growth incentives with profitability, risk controls, and long-term user value. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity Our mission is to drive OKX ’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged. As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and strong hands-on AI capabilities to deliver measurable business results. Using AI effectively is a core expectation of this role , from uncovering opportunities and developing product solutions to improving campaign operations. What You’ll Be Doing Own Growth Strategy and Business Results Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue. Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation. Prioritize initiatives based on business impact, user needs, and implementation effort. Build and Scale Growth Products Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits. Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets. Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs. Use AI to Improve Product Development and Growth Operations Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations. Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality. Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life. Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities. Continuously Improve Growth Performance Use business data and user feedback to identify issues and improve product and campaign performance. Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving ROI . Lead Cross-Functional Execution Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration. Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion. Bring Industry and Market Insights into Product Decisions Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns. Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities. What We Look For In You More than 3 years of relevant experience in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products. Strong hands-on proficiency with AI tools is required. You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes. The ability to build and improve AI-assisted workflows , break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results. A proven track record of business impact , with measurable improvements in trading volume, revenue, user activation, or retention. A mature growth methodology and practical experience , with the ability to identify opportunities, develop effective solutions, and continuously improve business results. Broad experience across companies and business environments , with the ability to adapt proven practices to new contexts and execute at scale. Strong familiarity with the crypto industry , including centralized exchanges, trading products, user behavior, and common growth mechanics. Strong familiarity with OKX , including its core products, trading experience, user journeys, and competitive positioning. Strong analytical skills and the ability to translate data and user insights into clear product decisions. Excellent communication and collaboration skills, with experience leading complex projects across teams. High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities. Nice-To-Haves Direct experience building growth products at a crypto exchange or trading platform. Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets. Experience balancing growth incentives with profitability, risk controls, and long-term user value. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a Security Operations Engineer who combines hands-on engineering skills with security operations expertise. You will be deeply involved in the operations and troubleshooting of both server-side and client-side components within our Zero Trust architecture, drive security risk governance initiatives, and leverage AI tools to continuously improve system stability and compliance. Key Responsibilities K8s Operations & Vendor Engagement: Develop deep expertise in K3s / Kubernetes, including version management and disaster recovery. Independently identify and reproduce system issues, proactively engage with vendors to drive root cause analysis and resolution — not just workarounds. Zero Trust Network Access Governance: Work closely on Zero Trust initiatives, participate in cluster network configuration and troubleshooting, identify device compliance risks, drive remediation of non-compliant devices, and continuously optimize access control policies. Monitoring & Observability: Build and continuously improve log monitoring systems; proactively surface system risks through alert rules and trend analysis. AI Agent Implementation: Lead the adoption of AI Agents in security operations — design and deploy AI Agent workflows for log analysis, alert triage, and automated incident remediation (e.g., Multi-step Agents using Claude / GPT with tool-calling), reducing manual intervention and improving response efficiency. Requirements Must Have Solid understanding of Kubernetes / K3s core concepts; able to independently diagnose cluster-level issues. Foundational knowledge of security principles and Zero Trust model; strong networking fundamentals with the ability to independently troubleshoot and analyze network connectivity issues. Hands-on experience with AI tools (e.g., Claude, Codex, or equivalents) for day-to-day tasks including log analysis, scripting, fault diagnosis, and documentation. Bachelor's degree or above in Computer Science, Information Security, Network Engineering, or a related field; 3–5 years of relevant experience. Nice to Have Experience with DACS / NAC or similar device access control system operations or risk governance. Familiarity with monitoring and logging platforms such as Prometheus + Grafana, ELK, or Loki. Hands-on experience building AI Agents or implementing tool-calling workflows. Proven track record of collaborating with external vendors to drive issue resolution. Who You Are AI-Forward: You actively explore and integrate AI tools into your daily workflow to boost efficiency. Owner Mindset: You take genuine ownership of system health — you don't just close tickets. Strong Communicator & Driver: You can clearly articulate technical issues and effectively push cross-functional teams and vendors toward resolution. Self-Starter: You don't wait to be told — you proactively spot problems and drive them to closure. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote Scorewarrior is a top mobile games studio based in Cyprus. We hire A-players for small, highly productive teams, so our hiring requirements are very high. To increase the recruitment team’s delivery we are adding a sourcer to work with each recruiter on gaming and technical roles. We are seeking a highly effective Contract Recruitment Sourcer to support our talent acquisition efforts across European and CIS markets. This role is focused on research and sourcing, using tools such as LinkedIn Recruiter, online databases, and sourcing automation platforms. You will identify and deliver qualified candidate profiles directly to the recruitment team. This is a remote contract position with clear performance expectations and a strong focus on accuracy, speed, and talent-market understanding. Key Responsibilities - Identify and research candidates across Europe and CIS - Develop and maintain a detailed sourcing plan and progress report for each role. - Create high-quality lists of profiles for assigned roles. - Maintain and update candidate pipelines for roles assigned by the recruiters. - Monitor market availability and talent concentration for relevant positions. - Work with the recruitment team to refine search criteria and understand role requirements. - Provide regular updates on pipeline status, challenges, and market insights. Requirements - One or more years’ experience as a recruitment sourcer in European and/or CIS markets, ideally with a focus on technical or gaming roles. - Strong understanding of LinkedIn Recruiter (projects, filters, advanced search). - Consistent ability to produce high-volume, high-quality sourcing output. - English level: B2 — sufficient for internal communication with recruiters. - Able to actively and effectively communicate ideas and progress. - Solid knowledge of contemporary sourcing techniques and research tools. - Knowledge of additional CIS languages. Contract Details - Contract: 6 months with the potential for extension. - Fully remote. - Flexible working hours except for pre-agreed meetings. - Output-based KPIs depending on role complexity and volume. - Software will be provided but you will need your own computer. Hiring process: - Application review - Interview with a Recruiter (Introduction, 30 minutes) - Test Assignment (around 3 days given to complete) - Interview with a Recruiter (90 minutes)

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing K8s cluster lifecycle management: Own the build, scaling, version upgrades, daily operations, fault diagnosis, and performance tuning of large-scale production Kubernetes clusters; ensure 7×24 high availability and stable operations; support continuous business iteration. Alibaba Cloud & AWS multi-cloud operations (core responsibility): Operate, govern, and optimize Alibaba Cloud and AWS resources across dual-cloud environments, covering container services, networking, storage, IAM, load balancing, databases, and object storage; manage configuration changes, cost optimization, and disaster recovery to achieve unified multi-cloud governance. Cloud-native architecture and optimization: Lead containerization and microservices operational rollout; optimize Pod scheduling, resource quotas, network policies, image management, and log monitoring systems; resolve cluster resource fragmentation, business adaptation, and network interoperability challenges. Stability and security: Build comprehensive K8s cluster monitoring, alerting, logging, and distributed tracing systems; define operations runbooks, change processes, and incident response plans; strengthen cluster security controls, disable high-risk permissions, harden container runtime environments, and ensure infrastructure and business data security. Automated operations and DevOps: Develop operations automation scripts using Shell/Python; integrate Jenkins, GitLab CI, and ArgoCD to build automated release, inspection, and backup systems; implement Infrastructure as Code (IaC) principles to improve efficiency and reduce human error. Incident management and post-mortem optimization: Lead online incident response, conduct root cause analysis, produce post-mortem reports, and continuously optimize cluster architecture, resource allocation, monitoring strategy, and long-term stability assurance mechanisms. Technical knowledge sharing and team empowerment: Track Cloud Native and public cloud technology developments; document operations best practices and technical specifications; assist the team in improving multi-cloud K8s operations capabilities. What We Look For In You Bachelor's degree or above in a computer-related field; 4+ years of hands-on experience operating production-level Kubernetes clusters; proficient in K8s core principles and components including Pod, Deployment, StatefulSet, Service, Ingress, CRD, controllers, scheduling strategies, network models, and storage mounting; able to independently resolve complex cluster failures and performance bottlenecks. Proficient in Alibaba Cloud and AWS dual-cloud operations, with independent experience in dual-cloud production environments: Alibaba Cloud: proficient in ACK Container Service, ECS, SLB, VPC, RAM, RDS, OSS, CloudMonitor, security groups, and snapshot backups. AWS: proficient in EKS, EC2, S3, VPC, IAM, TGW, load balancing, CloudWatch, and security policies; practical experience in overseas cloud deployment, operations, and disaster recovery. Proficient in Linux system administration; familiar with system optimization, permission control, process management, log analysis, and online troubleshooting. Familiar with mainstream container runtimes (containerd/Docker); understand K8s networking (CNI plugins such as Calico/Flannel), storage (CSI), and multi-cluster management; familiar with Istio/Envoy service mesh, east-west traffic governance, gray-scale releases, and network interoperability. Strong Shell and Python automation skills; experienced with CI/CD pipelines (Jenkins, GitLab CI, ArgoCD); familiar with IaC tools (Terraform, Ansible, Helm); experienced with observability stacks (Prometheus, Grafana, ELK/EFK, Jaeger, SkyWalking). Preferred: experience in large-scale public cloud environments (100+ nodes); multi-cloud cost optimization; K8s security hardening (OPA/Gatekeeper, Pod Security Standards, Falco); Kubernetes CKA/CKS certification; experience with AI/LLM workload scheduling (GPU scheduling, distributed training). Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Build and maintain the core infrastructure of the AIOps platform, including the unified monitoring & alerting system and the FinOps cost observability platform. Maintain and continuously optimize internal R&D infrastructure (GitLab, Nexus, Sonar, etc.). Manage monitoring data collection, alert governance, and cost data visualization across multi-cloud environments (Alibaba Cloud / AWS). Support cloud security operations, including cloud security alert management and compliance auditing. What We Look For In You 3+ years of DevOps or SRE experience; experience with AIOps or observability platform development is a plus. Proficient in Python; familiar with at least one of Go or Java. Full-stack capability (React/Vue frontend + backend API) is a plus. Hands-on experience with at least one major cloud platform (Alibaba Cloud or AWS); familiar with cloud monitoring products (CloudWatch / Alibaba Cloud CloudMonitor) and cost management tools. Familiar with monitoring and logging stacks such as Prometheus, Grafana, and ELK. Experience maintaining and optimizing CI/CD toolchains (GitLab CI, Nexus, container registries). Experience with AI/LLM application development (e.g., LLM API integration, RAG, Agent frameworks) is a plus. Good written and verbal English communication skills. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are currently seeking a Public Cloud Operations Expert to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of AWS and Alibaba Cloud resources, ensuring high availability, high performance, and compliance. What You’ll Be Doing Cloud Platform Architecture & Operations Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.). Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations. Monitoring & Incident Management Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK). Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency). Cost Optimisation & Resource Management Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive). Establish resource quota management strategies to prevent waste and overspending. Security & Compliance Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities. Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS). Cross-Team Collaboration & Knowledge Sharing Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices). Document operational procedures (SOP manuals) and lead internal technical training sessions. What We Look For In You Technical Skills Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform. Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible). Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh). Experience Requirements 5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances. Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred. Team Management Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams. Certifications & Education AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred. Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields. Nice-To-Haves Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies. Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield). Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR). Team leadership experience is preferred. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As the Engineering Manager for Baseten's Cloud Platform team, you will directly manage a team of cloud platform engineers responsible for building the systems and processes that keep our infrastructure scalable, reliable, and efficient — from automated deployments and monitoring to performance optimization and incident response. You are a people-first leader with a strong cloud infrastructure background. You set a high bar for reliability and operational excellence, engage credibly in technical discussions and code reviews, and know how to build a culture of ownership and accountability. You'll spend most of your time close to the work: unblocking your team, shaping technical direction on day-to-day decisions, and developing your engineers. At Baseten, we work closely with our users to understand their struggles operationalizing ML — you'll keep your team connected to that mission and translate user learnings into better infrastructure.   RESPONSIBILITIES - Recruit, hire, and grow a high-performing team of cloud platform engineers; provide ongoing coaching, feedback, and career development through regular 1:1s. - Set clear performance expectations, hold a high bar, and create an environment where engineers do their best work. - Foster a culture of ownership, accountability, and continuous improvement. - Drive day-to-day technical decisions through design reviews, code reviews, and architectural discussions; translate the infrastructure roadmap into clear team priorities and milestones, and hold execution against them. - Establish standards and best practices for reliability, performance, and operational excellence; ensure the team owns projects end-to-end, from specification through production. - Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity. - Partner with product and engineering teams to align infrastructure work with business priorities; represent your team's progress, capacity, and technical tradeoffs clearly to leadership. - Serve as the escalation point for major incidents; drive resolution with urgency, ensure the team learns systematically, and stay connected to users so those learnings feed back into infrastructure improvements.   REQUIREMENTS - Proven experience directly managing engineers in a cloud infrastructure, platform engineering, or SRE context (not managing managers). - Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews. - Strong background building and maintaining scalable, production infrastructure. - Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, CircleCI, Jenkins). - Demonstrated ability to drive projects end-to-end — from specification to execution — and coach your team to do the same. - Strong written and verbal communication skills; able to influence across teams without direct authority. - Track record of recruiting and growing engineering talent. - Openness to learning about ML infrastructure; prior machine learning experience is not required.   NICE TO HAVE - Experience with OSS observability tooling (Prometheus, ELK stack, Grafana, OpenTelemetry). - Background in multi-cloud environments or GPU infrastructure. - Experience building and managing on-call rotations and incident response processes. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a Database Administrator who will contribute to the design, deployment, optimisation, and full lifecycle management of enterprise-level cloud database platforms. You will implement multi-cloud architectures for Alibaba Cloud and AWS databases, ensuring high availability, high performance, and cost optimization. What You'll Be Doing Execute end-to-end database operations, including backup and recovery, monitoring and alerting, health checks, capacity planning, release support, lifecycle management, and operational documentation, ensuring database platforms meet business requirements for stability, performance, and availability. Drive database reliability and performance optimization, including SQL tuning, index optimization, schema review, workload analysis, slow-query analysis, and root-cause investigation for production incidents. Implement database security and governance controls, including access management, privilege review, audit logging, encryption, data masking, vulnerability remediation, and security baseline enforcement. Maintain, and regularly validate database backup, recovery, and disaster recovery solutions, including RPO/RTO planning, restore testing, cross-region/cross-zone replication, failover drills, and emergency recovery procedures. Deliver database migration, scaling, sharding, read/write splitting, high availability, and data distribution solutions for business-critical systems. What We Look For In You Bachelor's degree or above in Computer Science or a related field, with 4+ years of database management experience and 2+ years of cloud platform (Alibaba Cloud / AWS) experience. Proficiency in relational, NoSQL, and distributed database architectures; familiar with high-availability designs and proven experience delivering them in production. Deep understanding of mainstream database engine internals; strong hands-on database design, capacity planning, and architecture governance capabilities. Proficient in database performance tuning and optimization; experienced operating databases at high concurrency and large-scale data volumes.\Hands-on experience with MySQL, PostgreSQL, Redis, MongoDB, Elasticsearch, HBase, and Kafka. Strong Linux/Unix system administration skills, with proficiency in Python and Shell scripting; familiarity with Perl or PHP is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Istanbul; Warsaw; Helsinki; Stockholm; Lisboa; Berlin; London; Barcelona ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. This role is full remote within CET ±3h. TEAM Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games. Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games, while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the largest and most successful hybrid publisher in the world. Voodoo is creating a small experimentation team with a big mission: find the next best way to entertain the world by taking our best hits (Flappy Dunk https://play.google.com/store/apps/details?id=com.acidcousins.fdunk&hl=en or Crazy Kick https://play.google.com/store/apps/details?id=com.orbitalknight.ridiculousfreekick&hl=en ) to a new level. You will be one of the first members in a team of six and you will participate in every aspect of development, from ideation to testing the casual games in the market.   ROLE - Build your team and ensure that your team reaches their goals - Lead, inspire and motivate the teams working on the games, and maintain enthusiasm for the project - Improve continuously the internal process of game creation - Push updates with gameplay, meta-features and monetisation AB tests at a high pace - Follow and improve Voodoo’s management guidelines and onboarding processes - Manage your team’s HR in order to keep only A players and help them to grow - Share your knowledge company-wide and help others grow their skills - Monitor and improve game metrics - Be involved in all aspects of game development: UI, UX, game design, technical   PROFILE - Strong analytical skills and are detail and data-oriented - Passion for mobile games - Excellent communication, organization, execution skills - Good game UX knowledge, - Mobile F2P market experiences, track record with a successful mobile game - Speak and write English - Understanding of game design - AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work   BENEFITS - Best in Class compensation - Other benefits according to the country you reside.

Location: Istanbul; Warsaw; Helsinki; Stockholm; Lisboa; Berlin; London; Barcelona ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. This role is full remote within CET ±3h. TEAM Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games. Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games, while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the largest and most successful hybrid publisher in the world. Voodoo is creating a small experimentation team with a big mission: find the next best way to entertain the world by taking one of our best hits, https://play.google.com/store/apps/details?hl=en&id=com.BallGames.Woodturning Flappy Dunk, https://play.google.com/store/apps/details?id=com.acidcousins.fdunk&hl=en to a new level. ROLE As a Game Lead, you will be the owner of your game and team. Your mission will be to define the right direction, build the team, and drive execution with speed, focus and ambition. During the first 6 months, your main focus will be on improving the core gameplay: making the game more satisfying, juicy, exciting and fun to play, before scaling the rest of the product. You will: - Build and lead your own small team, starting with around 4 people - Set clear goals and make sure the team reaches them - Lead, inspire and motivate the people working on the game - Focus first on improving core gameplay, game feel, pacing and player satisfaction - Identify what makes the game fun today and what could make it much stronger tomorrow - Monitor and improve key game metrics such as retention, playtime, engagement and monetization - Be involved and hands-on across all aspects of game development: game design, level design, UI/UX, tech, art and product decisions - Continuously improve the internal process of game creation and iteration - Manage your team’s performance and growth, keeping a high talent bar and helping strong people develop PROFILE - 4 to 5+ years of experience in the gaming industry (Development, Product, Design, Art etc.) - Mobile F2P market experiences (in Design ideally), track record with a successful mobile game - A passion for mobile games and a strong understanding of core gameplay, game feel, player experience and iteration - A proactive, ownership-driven mindset - Strong leadership potential or previous team leadership experience - A data-driven approach to decision-making - The ability to move fast, test ideas, learn from results and iterate quickly - Strong English communication skills and the ability to align different crafts around a clear direction - AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work BENEFITS - Best in Class compensation - Other benefits according to the country you reside.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity OKX is seeking an experienced VIP Growth & Operations Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments. You will spearhead the overall strategy and product planning for the VIP Growth & Operations line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management). What You'll Be Doing Own the day-to-day VIP Growth & Operations execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively. Build and run a VIP lifecycle operations framework : define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets. Partner with Local Market teams to to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks. Plan and execute VIP offsites and online events (e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review. Develop and scale VIP growth programs and tools (e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM. Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM. Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale. Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings. What We Look For In You Bachelor’s degree or higher with 5+ years of product management or product strategy experience. Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs. Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred. Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights. Proficiency in data analysis tools and data-driven decision-making. Fluency in English and Chinese; Multi-market collaboration experience is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity OKX is seeking an experienced VIP Growth & Operations Leader to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments. You will spearhead the overall strategy and product planning for the VIP Growth & Operations line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management). What You'll Be Doing Own the day-to-day VIP Growth & Operations execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively. Build and run a VIP lifecycle operations framework : define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets. Partner with Local Market teams to to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks. Plan and execute VIP offsites and online events (e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review. Develop and scale VIP growth programs and tools (e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM. Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM. Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale. Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings. What We Look For In You Bachelor’s degree or higher with 5+ years of product management or product strategy experience. Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs. Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred. Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights. Proficiency in data analysis tools and data-driven decision-making. Fluency in English and Chinese; Multi-market collaboration experience is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand for hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of blockchain to users around the world through leading products including OKX, OKX Wallet, OKLink, and more. About the Role As part of the Institutional Relationship Management team, you will serve as the primary point of contact for our institutional partners. Your mission is to cultivate long-term relationships, drive revenue growth through proactive sales and strategic engagement, and ensure a seamless operational experience for institutional clients. This role sits at the intersection of institutional sales, client relationship management, and product collaboration , acting as a bridge between client needs and internal product capabilities. Performance will be evaluated through a balanced KPI framework focused on growth, new business development, and client service excellence to support sustainable revenue generation and operational quality. What You’ll Be Doing Business Development & Growth Identify and qualify new institutional leads, managing the full sales cycle from initial outreach through to closing and post-sales client success. Coordinate the end-to-end onboarding process for institutional clients, including verification and account activation. Monitor client activity and trading patterns to identify opportunities for upselling and cross-selling. Develop strategic initiatives to expand institutional client relationships and drive trading activity. Product & Relationship Management Serve as the dedicated relationship lead for assigned institutional accounts, resolving day-to-day inquiries and operational issues within defined SLAs. Proactively educate clients on new product launches, platform features, and market developments to support optimal platform usage. Analyze client feedback and operational challenges, identifying meaningful signals that can drive product improvements and commercial outcomes. Develop deep expertise in OKX’s product suite, trading infrastructure, and risk framework to provide informed guidance to institutional clients. Manage dedicated client communication channels (Slack, Telegram, WhatsApp, WeChat) and coordinate with internal teams including Product, API, Legal, and Compliance to deliver solutions and improvements. Advocate internally for initiatives that enhance client experience, increase trading activity, and support long-term client retention. Compliance & Governance Ensure all client engagements strictly adhere to company policies, Terms of Service, and local regulatory requirements. Support due diligence processes including DDQs, partnership agreements, and audit requests in collaboration with Legal and Compliance teams. Maintain high standards of documentation, operational transparency, and regulatory alignment. What We Look For In You Requirements Bachelor’s degree in Business, Finance, Economics, or a related field. 5+ years of experience in institutional sales, relationship management, or business development within crypto, fintech, or financial markets. Strong understanding of digital asset trading products, institutional client workflows, and exchange infrastructure. Proven experience managing institutional or high-value client relationships. Excellent communication and stakeholder management skills. Strong analytical mindset with the ability to identify commercial opportunities from client insights. Ability to work cross-functionally with product, engineering, compliance, and legal teams in a fast-paced environment. Experience working with institutional crypto clients such as funds, market makers, trading firms, or fintech platforms. Nice to Have Familiarity with APIs, trading infrastructure, and liquidity solutions. Background in regulated financial markets or digital asset platforms. Strong understanding of the global crypto ecosystem and institutional market dynamics. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .