Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior Cloud Network Engineer
- Location: Espoo, Finland or Berlin, Germany
- Department: Product Networking
- Reports to: Engineering Manager
- Employment type: Permanent
- Workplace model: Hybrid (3 days per week in office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Cloud Network Engineer, you'll help build the network behind a mission that matters: we defend nations and protect environments from space. ICEYE's satellite operations, ground systems and customer deliveries depend on cloud and hybrid networks that have to hold up when it matters most. You'll be one of the go-to experts for how those networks are architected in AWS and connected to the rest of our infrastructure, leading the subsystems you own and shaping how the team builds them. Few network engineers get to work on infrastructure like this.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Lead multi-sprint work on the cloud network subsystems you own, from architecture through rollout and day-to-day operation
- Design and evolve ICEYE's AWS network architecture, including VPCs, Transit Gateways, Direct Connects and VPN connectivity
- Connect cloud environments securely to ground stations, data centers and on-premises sites
- Manage cloud network infrastructure as code with Terraform and version-controlled change through CI/CD
- Act as a go-to expert for deep network issues in production, and put patterns and guardrails in place that prevent them from coming back
- Shape how the team designs, reviews and documents network changes, with the impact on other teams in mind
- Own critical production systems with a focus on reliability, observability and security against real-world threats
What we're looking for
Must haves:
- A solid network engineering foundation built in data center, service provider or enterprise network environments
- Extensive hands-on experience designing and operating network architecture in AWS, including VPCs, Transit Gateways, Direct Connects and VPNs
- Strong experience with BGP and routing across hybrid cloud and on-premises environments
- Infrastructure as code for networking with Terraform, Git and CI/CD pipelines
- Experience with secure network design, including firewalling, segmentation and zero trust access
- Ability to lead network architecture decisions and to explain and defend the trade-offs with peers
- Pragmatic, collaborative mindset with the ability to balance technical quality with business needs
Nice to haves:
- Software development experience, especially for network applications and automation (for example Python or Go)
- Strong Linux networking skills
Application Process
- TA Partner Screen Call
- Hiring Manager Interview
- Technical Interview
- Values & Fit Interview
- SVP of Engineering Interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Israel
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the SignNow team
We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution. SignNow empowers over 28 million people worldwide to move fast with everything they need to send and e-sign documents.
Now, we're looking to reimagine digital agreement workflows and build the next generation of SignNow through AI-native experiences.
About the role
As a Principal AI Product Manager, you will play a founding role in shaping SignNow 2.0, rethinking how customers prepare, execute, and manage digital agreements through intelligent, agentic experiences.
This isn't about simply adding AI features to an existing product. It's about identifying meaningful customer problems, challenging existing workflows, and creating fundamentally better experiences while maintaining the trust, transparency, and control customers expect from signNow.
This is a hands-on, entrepreneurial builder role with end-to-end product ownership, high autonomy, and the opportunity to shape the next generation of our product, backed by the scale, resources, and customer base of an established global company.
You'll work closely with engineering, design, data, and GTM teams to turn ambitious ideas into real customer value, validate solutions early, iterate quickly, and deliver measurable business impact.
What you will be working on:
Product vision & strategy:
Define and execute the product vision and roadmap for AI-native agreement experiences, balancing near-term customer value with long-term strategic opportunities.
End-to-end product development:
Own the full product lifecycle, from problem discovery and opportunity validation to prototyping, launch, adoption, and continuous improvement.
AI-native experiences:
Reimagine existing workflows and build intelligent, agentic experiences that solve meaningful customer problems, with a focus on reliability, transparency, and user control.
AI product & technical leadership:
Define clear product requirements, working closely with engineering to evaluate technical trade-offs, ensure quality, and enable scalable execution.
Customer & market discovery:
Proactively engage customers, uncover and simplify complex problems, identify market opportunities, and validate hypotheses through research, experimentation, and hands-on prototyping.
Business impact:
Prioritize initiatives based on customer value, adoption, revenue potential, and ROI. Define success metrics and use evidence to drive product decisions.
Strategic influence & alignment:
Turn complex ideas into clear, compelling product narratives, build alignment across stakeholders, and drive decisions that connect immediate opportunities with long-term direction.
Entrepreneurial execution:
Take ownership, challenge assumptions, proactively remove blockers, and move quickly from ideas to measurable outcomes.
Requirements
5+ years of end-to-end product management experience in high-growth or large-scale B2B/B2C SaaS companies.
Proven product ownership:
Experience independently identifying new product opportunities and leading products or major initiatives from concept to launch and measurable business impact.
AI product expertise:
Hands-on experience shipping AI-powered products, with strong product judgment around LLM capabilities, agentic workflows, quality evaluation, reliability, cost, and performance trade-offs.
Strong product discovery and problem-solving skills:
Proven ability to proactively engage customers, uncover and simplify complex problems, validate opportunities, and translate insights into clear product requirements and measurable outcomes.
Strategic product thinking:
Ability to identify market opportunities, develop a differentiated product point of view, make clear prioritization decisions, and connect short-term execution with long-term strategy.
Exceptional strategic communication and influence:
Ability to turn complex ideas into clear, compelling product narratives, build alignment, and drive decisions across technical and business stakeholders.
Strong technical fluency:
Ability to work effectively with engineering, understand architectural implications, evaluate trade-offs, and define technically feasible product requirements. Strong analytical understanding of product metrics, experimentation, and instrumentation.
Entrepreneurial mindset and high ownership:
Comfortable with ambiguity, challenging existing approaches, taking initiative, and moving independently from ideas to execution.
Hands-on and experimental approach:
Willingness to personally explore emerging technologies, prototype ideas, test assumptions, and continuously learn.
Nice to Have
Experience founding a startup, building independent products, or leading entrepreneurial initiatives, including ventures that didn't succeed.
Experience developing AI-native products or agentic workflows.
Experience with B2B workflow automation, document processing, or agreement management.
Experience with hands-on prototyping using AI development tools.
Sounds like a match? Apply and let’s explore how we can build impactful AI-powered products together.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Espoo
Workplace: Hybrid
Role highlights:
- AOCS Engineer
- Location: Espoo, Finland / Warsaw, Poland
- Department: Spacecraft Analysis, Orbit and Attitude Control - Engineering
- Reports to: Engineering Lead, AOCS Hardware
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As an AOCS Engineer, you'll bring attitude and orbit control expertise to a constellation of 40+ Earth-observation satellites. You'll work across the full AOCS lifecycle, from design through on-orbit maintenance, analyzing performance, defining verification procedures, and leading anomaly investigations that keep our satellites precisely controlled and our SAR imagery sharp.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Analyze and improve on-orbit performance of AOCS components across a constellation of 40+ satellites
- Lead market studies and trade evaluations for new ADCS and propulsion hardware, and introduce new AOCS components into satellites
- Define, execute, and maintain verification procedures for AOCS components
- Lead or contribute to AOCS anomaly investigations across multiple engineering domains to identify root causes
- Maintain and improve operational procedures related to AOCS
- Drive process improvements that affect the full in-orbit satellite constellation
- Partner with satellite operations, radar, mechanical, electronics, manufacturing, and product teams
What we're looking for
Must haves:
- BS/MS in Physics, Aerospace, Electrical Engineering, Mechatronics, or a related field
- 2-4 years of experience designing, operating, or testing AOCS equipment or spacecraft hardware
- Strong understanding of AOCS fundamentals: rigid body motion, differential equations, coordinate transformations, 3D geometry, feedback loops, state estimation
- Solid understanding of astrodynamics and attitude determination and control principles
- Working knowledge of Python and Git
- Experience with electronic lab hardware (power supplies, oscilloscopes, etc.)
- Strong troubleshooting and analytical skills
Nice to haves:
- Experience in multi-disciplinary environments (electrical, controls, mechanical, thermal)
- Experience with flight dynamics software or libraries (e.g. STK, GMAT)
- Experience working with GNSS
- Proficiency in C++
Application Process
- Talent Acquisition screening (remote)
- Hiring Manager interview (remote)
- Take-home technical task and panel interview (remote)
- System thinking workshop (on-site)
- Behavioural interview to assess cultural fit (on-site)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx-xxxx local currency] per month (gross), depending on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Al Jubail, Saudi Arabia
Eram Talent is hiring for Instrument Technicians for one of their prestigious petrochemical client in Jubail, Saudi Arabia. In this role, you will be responsible for maintaining, troubleshooting, calibrating, and repairing plant instrumentation—including electronic, pneumatic, and safety-critical systems—to ensure safe and reliable refinery operations.
Responsibilities
Safety & Maintenance:
Follow plant safety standards, recognize hazards, carry out preventive maintenance (PM) procedures, and maintain clean work areas and workshop tools.
Troubleshooting & Overhauling:
Diagnose and repair pneumatic/electronic instrument issues. Overhaul control valves, controllers, Rosemount smart transmitters, boilers, and furnaces.
Calibration & Loop Tuning:
Calibrate plant equipment to ISO standards, tune field controllers/PID settings, and service analytical instruments (O2, CO, CO2, pH, and conductivity meters).
Critical Systems Maintenance:
Test safety-critical devices, Emergency Shutdown (ESD) interlocks, turbine/compressor instrumentation, Bently Nevada monitoring systems, and fire/flame detection systems.
Technical Drawings:
Read and interpret P&IDs (Piping and Instrumentation Diagrams) and instrument loop drawings.
Requirements
Education:
2-year Technical Diploma or Industrial Trade Training Certificate from a recognized institution.
Experience:
6 to 8 years of hands-on work experience as an Instrument Technician in a refinery or petrochemical plant.
Documentation:
Experience certificate from a process or construction company.
Language:
Good command of English (ability to read, write, and speak clearly).
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a
Product Manager
to join our
Product Department.
Role overview
As a Product Manager, you’ll help shape the product’s direction and drive its growth. You’ll work closely with engineering, design, marketing, and other teams to turn customer needs and business goals into product improvements, from initial ideas through to launch.
You’ll use customer feedback, market insights, and product data to decide what to build next, measure what’s working, and find new opportunities to improve the product.
Responsibilities
Product Strategy:
Develop and execute the product strategy in line with overall company goals, with a focus on sustainable product growth.
Market Research:
Research customer needs, market trends, and emerging opportunities to identify areas for product development and growth.
Cross-Functional Collaboration:
Work closely with engineering, design, marketing, sales, and other teams to take product initiatives from idea to launch.
Feature Prioritization:
Define and prioritize product features and improvements based on customer feedback, market insights, and business priorities.
Stakeholder Management:
Work with stakeholders throughout the product lifecycle to gather requirements, communicate progress, and address concerns.
Product Performance:
Monitor and analyze product KPIs to understand performance, measure success, and identify opportunities for improvement.
Market Awareness:
Keep up with industry trends, competitor products, and emerging technologies to support informed product decisions.
Requirements
Experience:
3+ years of experience in Product Management or a similar role.
Analytical Skills:
Strong analytical skills with hands-on experience in funnel analysis, cohort analysis, LTV, and other product metrics.
Experimentation:
Experience planning and running A/B tests and using data to make informed product decisions.
Regulatory Knowledge:
Understanding of relevant regulatory requirements and their impact on product development.
Stakeholder Management:
Ability to work effectively in a cross-functional environment, balance different interests, and make decisions when priorities conflict.
Language Skills:
English at B2 level or higher, with the ability to communicate effectively in a professional environment.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Join us for exciting corporate events that foster team spirit and fun!
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $86,000 - $96,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Overview
We are seeking a Contract Brand Specialist to support the marketing, launch, growth, and live-service operations of MLB The Show Mobile.
This role will be responsible for execution of integrated marketing campaigns, player engagement initiatives, cross-functional projects and asset production, contributing to the ongoing success of the Mobile business.
The ideal candidate is highly organized, passionate about mobile gaming and sports, comfortable working across multiple teams, and eager to grow their skills in brand marketing, live-service operations, and mobile growth strategy.
Responsibilities
Mobile Campaign Execution
Drive the planning and execution of integrated marketing campaigns for MLB The Show Mobile.
Coordinate timelines, assets, approvals, and deliverables across internal and external teams.
Assist with launch campaigns, content updates, seasonal programs, and promotional initiatives.
Maintain campaign trackers, status reports, and project documentation.
Helping create and evolve strategy for marketing of product
App Store & Platform Marketing Support
Coordinate assets, copy, and featuring nominations for event marketing on App Store and Google Play.
Partner with external vendor on App Store Optimization (ASO), including keyword research, metadata updates and localization.
Partner with external vendor on Conversion Rate Optimization (CRO), including test strategy, asset development and execution.
Track platform merchandising, featuring opportunities, and partner programs.
Live Service & Customer Engagement Support
Assist with the execution of live-content marketing campaigns and player engagement initiatives.
Support CRM, lifecycle marketing, retention, and reengagement programs.
Collaborate with product team on in-game messaging, content announcements, and promotional calendars.
Monitor player feedback, community conversations, and emerging opportunities.
Creative & Performance Marketing Support
Assist in the development and trafficking of creative assets across marketing channels.
Support A/B testing efforts for creative assets and app store content.
Collaborate with paid media team to monitor campaign performance data, review takeaways and align on optimizations.
Contribute ideas for improving player acquisition, engagement, and retention.
Cross-Functional Coordination
Partner with cross-functional teams, including paid media, product, analytics, creative, community, CRM, store publishing and external marketing agencies.
Work with insights teams to determine player insights to inform marketing strategy and execution
Track project milestones and communicate status updates to stakeholders.
Ensure marketing materials and deliverables are completed on time and meet quality standards.
Manage asset reviews with studio, legal and licensors, consolidating and applying feedback to gain approval.
Reporting & Market Insights
Monitor holistic marketing performance and deliver ongoing reporting.
Track competitor activity, mobile gaming trends, and sports marketing best practices.
Help identify opportunities to improve campaign effectiveness and player engagement.
Qualifications
Required
2–4 years of experience in mobile app/game marketing
Strong organizational and project management skills.
Excellent written and verbal communication abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Strong attention to detail.
Passion for gaming, sports, and mobile experiences.
Preferred
Experience supporting mobile marketing campaigns.
Familiarity with App Store and Google Play ecosystems.
Experience with ASO/CRO, CRM, lifecycle marketing, or live-service products.
Experience with programmatic media, analytics and campaign reporting.
Knowledge of baseball and MLB The Show.
Experience coordinating creative production workflows.
Success Metrics
Quality and timeliness of campaign execution
Accuracy and completeness of marketing deliverables
Support of live-content and engagement initiatives
Effectiveness of App Store marketing support
Stakeholder satisfaction
Contribution to player acquisition, engagement, and retention efforts
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Account Manager, you’ll step into the spotlight as the ultimate trusted guide for our enterprise customers! Your mission is to build, deepen, and elevate high-value customer relationships, transforming their strategic learning challenges into game-changing Docebo platform initiatives. Acting as the technical power center between customer executives and internal teams, you will champion platform performance and ensure every customer becomes a thriving, lifelong partner in the future of AI-driven learning.
⚡ THE DAY-TO-DAY
- Architect the Strategy: Translate complex customer business goals and eLearning objectives into long-term, cutting-edge technical strategies leveraging the full power of the Docebo ecosystem.
- Champion the Relationship: Take full technical ownership of your assigned enterprise accounts, partnering closely with the Account Team to drive active customer growth and remove any roadblock standing in the way of success.
- Deliver Executive Impact: Deliver high-visibility presentations on platform SLAs and performance to customer C-suites, advocating for your clients internally while shaping operational excellence.
- Innovate and Guide: Serve as a proactive advisor guiding customers through platform innovations, emerging AI/automation features, and release readiness to optimize platform health and API workflows.
- Solve Before It Strikes: Continuously monitor platform health metrics—from API usage and custom modules to session trends—to spot and mitigate technical risks long before they impact the business.
- Drive Strategic Alignment: Collaborate with Premium Advisors and internal product teams to run proof-of-concept pilots, analyze support trends, and troubleshoot critical customer events in real-time.
💪 YOUR SUPERPOWERS
- Proven SaaS Expertise: 5+ years of hands-on technical troubleshooting experience combined with 2+ years navigating enterprise-level SaaS account management.
- Tech-Savvy Foundation: A solid grip on front-end web tech (JavaScript, CSS, HTML, RESTful APIs) and core back-end identity protocols (OAuth 2.0, SAML, SSO).
- Data & Integration Wizardry: Hands-on strength in at least two key technical domains: iPaaS tools (Workato, Zapier), executing custom SQL queries, or querying BI/Data Warehouse solutions (Snowflake, Tableau, Power BI, Looker, Domo).
- Master Communicator: Exceptional ability to bridge the gap between technical complexity and business value, effortlessly tailoring messages for everyone from developers to executive decision-makers.
- Organized & Proactive Leader: A project management mindset with a penchant for analytical problem-solving, risk mitigation, and advising on smart operational workarounds.
- Global Flexibility: Comfortable traveling internationally up to 25% of the time to meet customers where they are.
🌟 BONUS POINTS
- Cloud Certified: Holding an official AWS Product Certification.
- Domain Veteran: Prior experience consulting or working within the e-Learning, Learning Management System (LMS), or HCM industries.
- Scale Specialist: Hands-on background advising on high-level platform performance, uptime optimization, and enterprise scalability.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
What You'll Do:
Commission a high volume of artwork by identifying freelance illustrators, providing ongoing art direction, maintaining strong partner relationships, and delivering regular status updates to the Lead Art Director and Producer.
Apply a strong eye for detail and a solid understanding of artistic fundamentals to source and deliver high-quality artwork aligned with Dungeons & Dragons publishing schedules and brand standards.
Collaborate with department leaders and participate in brainstorms focused on future Dungeons & Dragons creative initiatives and workflow/process improvements.
Present updates to leadership by showcasing work and clearly contextualizing it within the broader visual strategy.
What You’ll Bring:
2+ yrs commercial art experience.
A portfolio demonstrating strong creative vision with a cinematic lens.
Strong communication skills and capable of giving and receiving feedback.
High attention to detail and organization skills
Deep knowledge of current fantasy illustration market/talent and modern print/press techniques and processes. Have an interest in discovering diverse, emerging artists
Adept in Adobe Photoshop, proficient MS Office (Word, Excel, Powerpoint, Outlook).
Nice to Have:
Familiarity with accessibility standards in publishing or interactive storytelling.
Knowledge of D&D’s tone, audience, and content structure, or similar genre entertainment brands.
Comfortable working across print, digital, and marketing platforms as needed.
Love for entertainment, other TTRPG brands, and exploring new avenues in traditional graphic design practices.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$109,100
—
$180,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Montréal
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Role
Hasbro is seeking a Principal SAP Security Analyst to join our IT Security team in Montreal. This senior individual contributor position will assist in steering access governance, role development, compliance readiness, and security controls across SAP ECC, S/4HANA, SAP RISE, SAP Business Technology Platform, Identity Authentication Service, and Identity Provisioning Service.
We are shifting more SAP security responsibility internally and need someone who can guide complex tasks through knowledge, collaboration, and sound judgment. This role is not a people manager position, but it does provide technical direction to SAP analysts, access administrators, project teams, business partners, auditors, and implementation partners.
What You’ll Do
Build SAP security architecture, standards, access models, and role design practices.
Support our migration to SAP RISE, including role mapping, identity integration, access transition, privileged access, connectivity, and post-migration controls.
Develop and enhance Role-Based Access Control models that uphold least-privilege, address business needs, and meet compliance requirements.
Lead role cleanup, redesign, simplification, and Segregation of Duties remediation.
Set up and maintain SAP Identity Access Governance and SAP Governance Risk and Compliance, covering connectors, workflows, risk rules, provisioning, access analysis, and reporting.
Strengthen access provisioning, access reviews, emergency and privileged access oversight.
Support SOX and IT General Controls by collecting evidence, conducting audit walkthroughs, resolving issues, and providing clear documentation.
Review access risks, weak role builds, SoD conflicts, insecure configurations, and control gaps.
Partner with finance, supply chain, HR, procurement, SAP application teams, enterprise architecture, identity teams, cybersecurity, compliance, audit, and external partners.
Provide technical mentorship without formal people-management responsibility.
What You’ll Bring
6–8+ years of SAP security, access governance, role development, or related experience.
Solid understanding of SAP ECC and S/4HANA authorization concepts.
Experience in configuring or supporting SAP GRC and SAP Identity Access Governance.
Familiarity with SAP BTP, IAS, IPS, and SAP RISE security considerations.
Knowledge of Role-Based Access Control, Segregation of Duties, privileged access, user lifecycle management, and access reviews.
Experience assisting with SOX, IT General Controls, internal audit, or external audit activities.
Ability to guide complex initiatives, communicate clearly, and build trust with technical and business partners.
Preferred Experience
SAP security certification or related SAP certification.
Experience securing SAP RISE environments hosted on AWS or SAP-managed cloud infrastructure.
Experience with S/4HANA migration, ERP modernization, hybrid SAP landscapes, or cloud identity integration.
Experience in managing emergency access, conducting access certification, automating provisioning, and handling privileged access controls.
Experience in a global enterprise environment with complex business processes and audit needs.
Equal Opportunity and Accommodation
Hasbro is committed to equality of opportunity in employment. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other legally protected status.
Reasonable accommodation is available for individuals with disabilities during the application process, interview process, and employment. Applicants who need accommodation should contact their recruiter or coordinator.
WE ARE AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.
#StudiosWizards
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Worldwide
Workplace: hybrid
Job description | Nurse
Tasks:
Within his/her field of activity as a Nurse, he/she is responsible for assisting the present ship's Doctors in medical matters. Furthermore, the Nurse has to fulfill all activities, duties and tasks within his/her department.
· Ensuring a smooth process in the board hospital; administrative and medical support during consultation hours
· Admitting passengers and crew members
· Handing over General Terms of Conditions (GTC) and declaration of consent to passengers or crew for signature before consultation and treatment
· Scanning diagnostic findings, GTCs and declaration of consent
· Assisting during medical examinations and treatments (e.g. lab test, plastering, changing bandages, X-ray, ECG etc.)
· Handling telephone and email communication
· Support in the treatment of emergencies and patients with acute illnesses
· Management of the pharmacy (check first in - first out principle)
· Control of pharmaceutical stocks and consumables
· Ordering medication, supplies and stationery in consultation with Doctor and under economical aspects
· Monitoring and disposing expired drugs on a monthly basis (s. Checkliste Verfallsdaten) in the hospital and 2nd hospital; except narcotics.
· Handling daily posting procedure (bills) and collecting signature from the Doctor
· Portfolio maintenance of oxygen cylinders
· Keeping, printing and sending out checklists (e.g. O2-inventory list)
· Keeping, signing and printing out checklists (daily/weekly/monthly checklists)
· Transmitting the Notification of Accident
· Entering accidents in RiscConnect System in cooperation with the Doctor
· Sterilisation of instruments
· Cleaning and disinfecting of immediate working environment
· Control of medical devices
· Assisting in all life-threatening emergencies - "Mike Mike" on board
· Participation in all ship-related and medical team safety drills and training, as well as assisting the doctor with first aid courses and medical team drills
· Participating in on-all duties (24 hours)
· Ordering water and stationery
· Complying with the Medical Manual / SQM (e.g. process of disembarkation, death onboard, water testing etc.)
· Conducting hygiene controls regarding water and fresh water (Colilert-18 Test) and Legionella prevention
· Participation as a protocolist in ship’s hygiene inspections
· Monitoring and enforcement of the ship’s integrated pest management
· Assists the Doctor in the preparation of the audit
· Portfolio maintenance of the medical equipment list
· Participating in and contributing to annual equipment maintenance and documentation of medical product books
· Documented handover and familiarization of his/her replacement (Handover notes, Familiarization Form, Instruction of laboratory equipment, Instruction of medical equipment)
· Collection of login data for new staff from IT Administrator on board
· Assists the Doctor in coordinating with Chief/Crew Purser in cases of medical disembarkation or referral shoreside
· Coordination of local purchase of medications
· Final review and delivery of checklists to Medical Department Hamburg
· Participation in cabin inspections
· Maintenance of the vaccination database and administration of necessary vaccinations on Doctor’s order
· Compliance with all infection control measures and implementation of appropriate measures
· Inventory and reordering of infection control materials
Checking the first-aid kits and eye wash bottles on board
ONLY FLUENT GERMAN SPEAKING CANDIDATES WILL BE CONSIDERED.
QUALIFICATIONS:
ACLS/PALS
X-ray expertise
Basic Safety Course (STCW)
security Awareness Training
Valid German medical fitness certificate for sea service, (original document)
2 year experience in an emergency room/intermediate care unit/intensive care room
Vaccination pass incl. yellow fever-,hepatitis A + B, MMR vaccination (original pass)
Location: Colombia
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We're looking for a Performance Creative Strategist to help scale a premium DTC kitchen knives and kitchenware brand generating approximately $28–30M in annual revenue.
This is a hands-on role for someone who doesn't just develop creative ideas, they bring them to life. You'll be responsible for creating high-converting performance marketing concepts, writing compelling ad copy, and producing creatives using AI-powered tools. If you're passionate about DTC marketing, performance creative, and leveraging AI to move fast, we'd love to hear from you.
Responsibilities
Develop performance-focused creative concepts for paid social campaigns
Write compelling ad copy and messaging tailored for DTC audiences
Create static and video ad creatives using AI tools from concept to execution
Produce multiple creative variations for testing and optimization
Develop creative strategies based on customer insights and performance data
Collaborate with the marketing team to continuously improve creative performance
Stay up to date with emerging AI creative tools and performance marketing trends
Take ownership of the creative process from ideation through final execution
Requirements
Proven experience developing
performance creatives
for DTC or eCommerce brands
Strong understanding of paid social advertising, particularly Meta platforms
Hands-on experience using
AI tools
to create both static and video creatives
Ability to independently execute creative ideas—not just write briefs for others
Strong copywriting skills for direct-response advertising
Understanding of performance marketing metrics such as CTR, CPA, ROAS, and conversion rate
Highly creative with strong attention to detail
Ability to work independently in a fast-paced environment
Location: United Kingdom; Spain; Bulgaria; Hungary; Poland; Portugal
TheSoul Group
is a leading creator business platform positioned at the heart of the creator economy. Our original videos, animations, and editorial stories inspire audiences in
21 languages
, across
60 platforms
and
20 websites
.
Together with our network of
talented creators
, we reach over
5 billion followers
and generate more than
100 billion monthly views
on social media.
As a global powerhouse in digital media, we drive viral success for creators and brands worldwide through a wide range of services, leveraging our expertise in content distribution, localization, and social media management. We’re the creators behind global phenomena such as
5-Minute Crafts
and
BrightSide
.
We’re a dynamic, remote-first global team, fostering award-winning creativity, a no-red-tape approach, and great vibes!
We are looking for a
Senior Social Media Strategist
to own the social and audience strategy behind the YouTube channel of a globally recognized beauty brand.
In this role, you will define the strategic direction for a high-growth, high-volume global YouTube channel with a Shorts-first approach. You will identify the audience behaviors that drive discovery, subscription, and purchase, translate cultural and trend signals into repeatable content direction, and shape the content calendar around key product launches, activations, and brand moments.
You will own the growth strategy behind what the channel publishes, developing clear hypotheses, reviewing performance alongside analytics specialists, and adapting the approach based on what the data shows. You will also shape the creator activation strategy, from briefing and selection criteria to performance evaluation and progression across creator tiers, while identifying how organic content can connect effectively with commerce and paid amplification.
Working closely with creative, analytics, community, and account teams, you will ensure that social strategy translates into clear, actionable direction across the wider project. You will also present and defend strategic recommendations to senior client stakeholders across media and marketing.
A strong understanding of YouTube, internet culture, creators, and emerging subcultures is essential, together with a proven track record of growing social channels rather than focusing primarily on campaign-led activations. Experience working with large brands in beauty or closely related consumer categories is strongly preferred.
Requirements
Proven track record of growing social media channels or accounts, with the ability to demonstrate measurable growth and clearly explain the strategies and decisions that drove it.
Strong agency-side experience in social media strategy for large brands, with experience in beauty or a closely adjacent consumer category strongly preferred.
Deep understanding of YouTube formats, audience behavior, discovery, and creator culture, alongside strong knowledge of other major social platforms.
Demonstrable ability to assess content strategically and structurally, identifying why specific content performs and translating those insights into repeatable approaches.
Strong understanding of internet culture, emerging trends, online communities, creators, and subcultures.
Experience developing content and audience strategies for high-volume publishing environments is highly desirable.
Experience designing and running creator or influencer activations, ideally across multiple markets, is an advantage.
Strong analytical fluency, with the ability to interpret performance data, challenge assumptions, identify inconsistencies, and develop testable hypotheses.
Ability to adapt strategic direction based on performance data and confidently scale, refine, or discontinue approaches based on evidence.
Strong stakeholder management and presentation skills, with the confidence to present and defend strategic recommendations to senior client audiences.
Understanding of social commerce or affiliate mechanics is a plus.
Familiarity with paid social planning and the relationship between organic performance and paid amplification is a plus, but not essential.
Native-level or professional working proficiency in English.
Benefits
Flexible Engagement Structure:
This opportunity is offered under an independent service-provider agreement, giving you the freedom to shape how you deliver your expertise. You define your own working methods, organise your schedule independently, and contribute your skills to clearly scoped projects. Compensation is agreed individually and reflects your experience, capabilities, and the value you bring to each engagement.
Location Freedom:
You can deliver services from any suitable location that supports high-quality outcomes, whether that’s your home office, a co-working space, or wherever you feel most productive and inspired. What matters most is the impact you create and the reliability of your delivery.
Global Network and Inspiring Projects:
You’ll collaborate with a diverse international network of professionals across 85+ countries, contributing to projects that reach vast audiences and help shape the future of digital content. This is an opportunity to work alongside talented specialists, exchange ideas, and be part of meaningful initiatives with real global reach.
Smooth Collaboration and Project Support:
To enable efficient service delivery, we provide modern collaboration platforms, clear project coordination, and streamlined processes. This helps you focus your energy where it matters most, producing high-impact work and bringing creative solutions to life.
Make a Global Impact:
Your expertise will contribute to initiatives that influence audiences worldwide. Join projects that push creative boundaries and help build the next generation of digital experiences.
Location: Indonesia
The Company
Our client is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, they are able to provide students with the resources and guidance they need to succeed. Their global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, their Insendi platform enables them to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
The Role
Our client looking for an experienced Senior Account Manager to manage and grow their portfolio of education-agent partners across Indonesia. This is a commercially focused B2B/channel account management role, with the primary objective of strengthening existing agent relationships, increasing student recruitment and identifying opportunities to grow our client's presence in the Indonesian market.
You will act as a key commercial partner to education agents, positioning our client's portfolio as a provider of choice for international higher education programmes. The role is approximately 60–70% account management and partner development ("farming") and 30–40% new business development ("hunting"), making this an ideal opportunity for someone who enjoys both nurturing strategic relationships and developing new commercial opportunities.
You will work independently as part of a wider Southeast Asia team and report to the Associate Recruitment Director, Southeast Asia.
Key Responsibilities
Account Management & Partner Development
Own and develop a portfolio of education-agent partners across Indonesia, including both strategic/master agents and smaller boutique agencies.
Build strong, long-term relationships with key decision-makers and act as a trusted commercial partner.
Develop and execute account plans to grow student recruitment and partner performance.
Identify opportunities to increase the productivity, engagement and contribution of existing partners.
Monitor partner performance, identify risks and implement appropriate actions to maintain and grow accounts.
Ensure partners understand and adhere to relevant processes, service-level expectations and our client's requirements.
Provide high-quality product, process and sales training to agent partners.
Business Development & Sales
Identify, approach and onboard new education-agent partners across Indonesia.
Manage the sales pipeline from lead generation through to conversion and activation.
Build and maintain a strong network of prospective and existing agents.
Achieve agreed student recruitment and revenue/value targets.
Identify market trends, customer needs and emerging opportunities to support student recruitment growth.
Work closely with product sales and marketing teams to develop and execute effective market strategies.
Represent our client and its brands at exhibitions, recruitment fairs, agent events and other industry activities.
Market & Competitor Intelligence
Monitor competitor activity and developments within the international education market.
Share insights on market trends, competitor positioning and agent/customer behaviour.
Identify opportunities and risks within the Indonesian market and provide recommendations to the wider team.
Requirements
Our client is looking for a commercially driven relationship builder with strong experience in the
international education sector
and a proven track record of managing education-agent networks.
You will ideally have:
6+ years of relevant professional experience
, preferably in account management, B2B sales, channel sales, business development or partner management.
Strong, hands-on experience managing a
substantial portfolio of education agents
, ideally 20+ active partners or a portfolio of major/master agents with multiple branches.
Proven experience developing and maintaining relationships with Indonesian education agents.
A strong understanding of the
international student recruitment ecosystem and education-agent model
.
Experience managing both strategic/key accounts and smaller partner agencies.
A demonstrable track record of achieving commercial or student recruitment targets.
Strong business development skills, including lead generation, cold calling and new-agent acquisition.
A consultative, customer-focused approach to relationship and account management.
Strong commercial awareness and the ability to identify partner growth opportunities and manage account risks.
Excellent communication and presentation skills, with strong written and spoken
English
.
Strong organisational skills, attention to detail and the ability to manage multiple priorities independently.
Willingness and ability to
travel regularly across Indonesia
to meet agents and attend recruitment and industry events.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced Revenue Systems Engineering Director to join our Finance Systems team at Anthropic. You will own the technical architecture, implementation, and optimization of our Order-to-Cash (OTC) systems as we scale globally. You'll serve as the technical lead for our revenue systems within the ERP ecosystem, driving automation of revenue recognition processes and integrating our billing, sales, and financial systems.
Responsibilities
Revenue Platform Architecture & Development
Own the revenue systems architecture and development supporting multi-entity operations and global subsidiaries
Design and implement scalable data pipelines using DBT/SQL frameworks to transform high-volume financial transactions with low-latency response times for real-time integrations
Build and maintain automated revenue recognition workflows ensuring ASC 606 compliance for complex subscription and consumption-based billing models
Data Engineering & Pipeline Orchestration
Modify, enhance, and optimize data transformation models using DBT/SQL to support standardized data flows across accounting, billing engineering, and product teams
Establish comprehensive testing frameworks for data transformations, formally documenting successful behavior to support System Integration Testing (SIT) and audit requirements
Systems Integration & Technical Leadership
Collaborate with Revenue Accounting, Data Infrastructure, and BizTech teams to design enterprise-grade integration patterns supporting significant transaction volume growth
Implement automated reconciliation engines achieving rapid variance detection and substantially reducing manual revenue team effort
Provide technical expertise during month-end close processes, ensuring system reliability and performance during peak transaction volumes
Innovation & Continuous Improvement
Pioneer AI integration for revenue operations, building intelligent agents for discrepancy investigation, automated testing, and self-service analytics
Evaluate and implement emerging technologies to modernize integration architecture
Establish best practices with CI/CD pipelines, automated testing, and deployment workflows maintaining high reliability standards
Mentor team members on technical best practices, code reviews, and documentation standards
Minimum qualifications
Possess strong technical proficiency in Python, SQL, DBT, and modern data engineering tools (workflow orchestration, infrastructure as code, cloud data warehouses)
Have extensive experience with enterprise billing platforms and revenue recognition requirements (ASC 606)
Demonstrate expert-level understanding of ERP systems with hands-on configuration and integration experience, including proficiency with API development (REST, SOAP/XML, webhooks) and understanding of ERP extension patterns and custom object development
Experience with additional programming languages (Java, JavaScript/TypeScript, Go) for building integrations, APIs, and custom ERP extensions
Track record of leading technical workstreams during ERP transformations or major system migrations
Are skilled at designing scalable integration architectures, including both real-time APIs and batch processing patterns for high-volume financial transactions
Have proven ability to translate complex business requirements into robust technical solutions while maintaining alignment with accounting principles and audit standards
Understanding of consumption-based pricing models, usage metering platforms, and marketplace billing
Thrive in a fast-paced, high-growth environment where you'll balance innovation with operational stability
Have excellent communication skills to bridge technical and business stakeholders, including Finance, Accounting, Revenue Operations, and Engineering teams
Preferred qualifications
Have 12+ years of experience in revenue systems engineering, with deep hands-on expertise in Order-to-Cash (OTC) implementations
Experience implementing revenue platforms at scale for SaaS or subscription-based businesses processing high transaction volumes
Background in financial systems implementations supporting multi-entity, multi-currency operations with complex revenue recognition scenarios
Hands-on experience with CRM/CPQ platforms and integration patterns connecting sales systems to billing and ERP systems
Specific experience with: Salesforce CPQ/Revenue Cloud, Zuora, Stripe Billing,, Workday Financials
Familiarity with Workday Prism and Oracle Accounting Hub solutions for managing third-party transaction data
Technical expertise with iPaaS platforms (MuleSoft, Workato, Boomi) and advanced API patterns (GraphQL, event-driven architectures)
Experience leveraging agentic development workflows
Experience with AI/LLM integration for financial operations, including document processing, data extraction, and intelligent automation
Familiarity with Agile/Scrum methodologies and experience working in matrix organizations coordinating across multiple teams
Knowledge of SOX compliance requirements, financial controls, and audit readiness for revenue systems
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related technical field
Hands-on experience with modern data stack tools: Airflow, Terraform, BigQuery/Snowflake/Databricks
Build and maintain Airflow DAGs orchestrating complex financial workflows, including Python scripts for DBT execution, authenticated API calls, and data quality validation
Familiarity with financial reporting and business intelligence tools (Hex, Looker, Tableau, Power BI) for revenue analytics and executive dashboards
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enforcement Lead, you will be responsible for managing and executing enforcement actions across our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for malicious cyber operations. Your work will center on developing strategic enforcement frameworks for flagged activity related to cyberattacks, malware development, and offensive exploitation. Additionally, you will manage a team of Cyber Enforcement Analysts and contractors implementing this enforcement strategy.
Safety is core to our mission, and you'll help uphold policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, technical, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Key responsibilities
Manage a team of Cyber Enforcement Analysts and contractors, overseeing the vision of Cyber Enforcement strategy
Create strategies to detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations
Collaborate with stakeholders regarding novel, ambiguous, or high-severity cases
Collaborate with the Safeguards Policy Design Team on policy gaps surfaced through real enforcement scenarios
Partner with Engineering and Data Science teams to ensure tooling and measurement support enforcement operations.
Keep up to date with emerging AI policy enforcement best practices, threat actor tactics, and the evolving cyber threat landscape, using these to inform enforcement decisions
Minimum qualifications
Experience as a people manager
Experience in cybersecurity, including knowledge of offensive techniques, exploit development, malware analysis, or vulnerability research
Experience performing content review, abuse investigations, or policy enforcement at volume
Proficiency in SQL and/or Python for data analysis and threat detection
Experience identifying emerging risks and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Preferred qualifications
Experience in trust & safety, abuse investigations, cybersecurity investigations, or threat intelligence in a technology or AI company
Experience with large language models and an understanding of how AI technology could be misused for cyber operations
Experience operating within abuse monitoring programs or enforcement review systems
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Experience working with government agencies, regulated environments, or information sharing communities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; New York City
ABOUT THE ROLE
The AI Acceleration team’s mission is to make Perplexity the best place to build and ship software with AI agents. We build the infrastructure that engineers and agents rely on, and develop new ways for agents to write, test, review, and ship code. Our work helps teams move from an idea to production faster, without compromising quality or reliability.
We own the end-to-end development experience at Perplexity, from the environment where code is written to the systems that ship it to production. That includes local and cloud coding environments, build and test infrastructure, code review, and release management. We’re also building autonomous software development systems, where agents take on increasingly complex engineering work with explicit evaluation, verification, and safety controls. We own both the infrastructure these systems depend on and the workflows that make them useful.
As an AI Acceleration Engineer, you’ll turn emerging agent capabilities into dependable systems used across Perplexity. You’ll work directly with engineers to understand where development slows down, experiment with new approaches, and take promising ideas through to production. This role combines systems engineering, developer experience, and hands-on agent development, with a direct measure of success: helping teams spend less time on delivery overhead and more time building products.
RESPONSIBILITIES
- Identify, prioritize, and deliver the highest-impact opportunities to accelerate how Perplexity builds and ships software with AI.
- Work directly with engineering and business teams to understand their workflows, constraints, and bottlenecks, and build solutions that address how they actually work.
- Build and operate the infrastructure that engineers and agents depend on, including development environments, build and test systems, code review, and release tooling.
- Make our codebases, systems, and internal knowledge easier for agents to navigate, understand, and use through better tooling, interfaces, documentation, and context.
- Take agent-driven workflows from prototype to production, building the evaluations, verification, and controls needed to delegate increasingly complex engineering work safely.
- Improve delivery speed and software quality together. Measure the impact of your work on development time, review effort, and production reliability, and use those results to guide what comes next.
- Evaluate emerging models, tools, and approaches through hands-on experimentation. Turn the evidence into clear technical decisions, and drive adoption of the technologies that prove useful.
- Use AI extensively in your own engineering work, share what works, and help colleagues adopt effective practices. Partner with engineering leadership and recruiting to strengthen how we hire and develop engineers who work effectively with AI.
QUALIFICATIONS
- 5+ years of software engineering experience, ideally with substantial work in infrastructure, platform engineering, or developer productivity in technically complex environments.
- Daily, hands-on use of AI models and coding tools, with practical judgment about where they perform well, where they fail, and how to verify their output.
- Strong proficiency in one of the languages – Python, Go or Rust, along with the willingness to learn other languages as the work requires.
- Broad familiarity with the systems used by AI product and applied research teams, including cloud infrastructure, distributed systems, data pipelines, and ML tooling. You don’t need deep expertise in every layer, but you should understand how they fit together.
- An ability to understand how engineers and researchers across disciplines work, paired with curiosity about the needs of business and operations teams. You build tools around users’ actual workflows and constraints.
- A drive to make codebases, systems, and processes easier to understand, operate, and change. You look for ways to replace brittle workflows and implicit knowledge with clear interfaces and reliable automation.
- Sound technical judgment about when to experiment, when to commit, and when to ship a pragmatic solution. You can balance immediate delivery with investments that make future work faster and more reliable.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$86,000
—
$129,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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