Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
B-CPT-11722
Bilingual Virtual Receptionist & Administrative Assistant
Independent Contractor – B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Jacksonville, Florida-based document preparation and notary services business is seeking a part-time Bilingual Virtual Receptionist & Administrative Assistant to handle incoming calls, client intake, appointment coordination, document follow-up, and recurring administrative support.
The company primarily serves Spanish-speaking clients seeking assistance with immigration, family-related documentation, notary services, and other administrative matters. Some clients may be experiencing emotionally difficult circumstances, making patience, compassion, and strong interpersonal communication particularly important.
The ideal candidate will be a native Spanish speaker with strong English communication skills, previous customer service or receptionist experience, excellent organization, and the ability to handle sensitive conversations professionally and empathetically.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Bilingual Reception & Client Communication
Answer incoming calls in English and Spanish through Nextiva
Greet callers warmly and identify the purpose of their inquiries
Provide general service information using approved guidelines
Gather basic client information and identify appropriate next steps
Screen unsolicited calls and route important inquiries appropriately
Transfer complex or sensitive matters to the business owner or designated staff
Client Intake & Appointment Coordination
Collect contact information, referral sources, and initial service requests
Maintain accurate prospective client and intake records
Schedule consultations and coordinate appointments as needed
Provide approved pricing information for services with established rates
Direct inquiries requiring individual pricing or detailed explanations to the business owner
Coordinate routine client follow-ups and appointment-related communications
Document & Administrative Support
Maintain organized client files, records, and task information in Asana
Follow up with clients regarding missing documents and outstanding requirements
Save and organize client-submitted documents in designated files
Update client records and track pending administrative items
Follow up on outstanding payments using approved procedures
Coordinate with internal staff regarding incomplete files and client needs
Sensitive Client Communication
Communicate patiently and compassionately with clients experiencing stressful personal circumstances
Listen carefully and respond with professionalism, empathy, and discretion
Remain calm when assisting distressed or emotional callers
Recognize urgent or sensitive situations and follow established escalation procedures
Maintain strict confidentiality of client information and personal circumstances
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Native Spanish fluency and strong spoken and written English required
Previous receptionist, customer service, or client-facing administrative experience required
Excellent interpersonal communication and active listening skills required
Ability to handle sensitive conversations with empathy and professionalism required
Strong organizational and data-entry skills required
Experience with scheduling, client intake, and document management strongly preferred
Asana or comparable task management experience preferred
Nextiva or similar VoIP experience preferred
Immigration, legal document preparation, or notary services experience is a plus
Ability to maintain client confidentiality required
IDEAL CANDIDATE PROFILE
Warm, compassionate, patient, and approachable
Native Spanish speaker with strong conversational English
Excellent listener who can make clients feel comfortable and respected
Calm and professional when handling emotional or difficult conversations
Highly organized and dependable with follow-ups and documentation
Comfortable managing incoming calls and administrative tasks simultaneously
Resourceful and able to recognize when matters require management attention
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Nextiva – Client Phone System
Asana – Client Task Management System
Email & Calendar Platforms
Microsoft Office / Google Workspace
Client File & Document Management Systems
Automated Client Messaging Tools – Client Training Provided
Work Schedule
Contracted Hours per Week: 20 Hours (
Hours may increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 1:00 to 5:00 PM Eastern
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 20 hours/week (
Hours may increase based on performance
)
Daily Working Time: 1:00 to 5:00 PM Eastern
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: Bilingual English & Spanish Required
ACCENT PREFERENCE: Level A-B (Native or Near-Native English/Spanish Accent Required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Overview
We are seeking a strategic and highly collaborative AX Business Liaison to serve as a primary change agent within the organization.
The primary role of the AX Business Liaison is to spearhead Business Innovation and Change Management. You will work directly with our domain experts to reimagine legacy processes and transform the way people work to accommodate new, AI-influenced workflows.
Sitting at the core of our execution layer within a dedicated AX POD, you will serve as the crucial bridge between business stakeholders and our technical execution teams. You will ensure that the AI solutions we build are not only technically sound but also operationally practical, responsibly implemented, and paired with the operational changes necessary to drive true business value and seamless user adoption.
Key Responsibilities
1. Business Innovation & Workflow Transformation (Primary Focus)
● Analyze current business operations to identify bottlenecks, manual steps, and improvement opportunities before applying AI.
● Document current-state and future-state workflows, redesigning processes to natively integrate AI tools, automation, and new decision-support models.
● Challenge the status quo by guiding business leaders away from “how we've always done it” toward AI-augmented operating models, rather than layering new tools onto outdated processes.
2. Change Management & AI Adoption
● Develop and execute comprehensive change management strategies to ensure business units successfully transition to new AI-driven workflows.
● Proactively identify and manage organizational resistance to change, acting as a coach and advocate for AI adoption by helping leaders and users understand how AI will change work.
● Identify, train, and coach business champions in each assigned domain as partners in Business Innovation engagements.
● Equip champions to act as on-the-ground change leads who co-own adoption within their teams, while ADX continues to lead the Business Innovation methodology.
3. Business-to-Technical Translation & Intake
● Partner with business leaders to identify, scope, and define opportunities where AX (AI/Data) solutions can improve operational performance.
● Recommend when a business challenge calls for process redesign or simplification rather than an AI solution.
● Translate redesigned processes into clear technical requirements, user stories, business rules, and acceptance criteria for AX Engineering and Data teams.
● Align pod intake with the guidelines set by the AX PMO's Intake & Metrics team.
4. Responsible AI & Governance
● Work with technical teams to identify and address business-side risks related to bias, data quality, transparency, and operational misuse.
● Embed human-in-the-loop principles into workflow design, ensuring AI workflows are introduced with appropriate business controls and oversight mechanisms.
5. Business Innovation Methodology & Playbook
● Contribute to ADX's Business Innovation playbook by standardizing artifacts and capturing lessons from each engagement.
● Help assigned domains progress through the Business Innovation capability stages on the AX roadmap.
Qualifications
● Experience: 5+ years in Change Management, Business Innovation, Process Improvement, Business Transformation, or Product Management.
● Transformation Expertise: Proven track record driving Digital Transformation (DX) initiatives and managing the human side of organizational change. Familiarity with change management frameworks is highly preferred.
● Business Innovation Craft: Hands-on experience with process mapping, workflow analysis, and workshop facilitation.
● Domain Knowledge: Foundational understanding of AI, Machine Learning, and software development lifecycles, with the ability to envision how these technologies change workflows, decision rights, and risk controls. Familiarity with responsible AI concepts.
● Communication & Empathy: Exceptional communication skills and high emotional intelligence. Able to guide non-technical teams through disruptive change while articulating clear workflows to engineering teams.
● Collaboration: Proven experience in a matrixed or pod-based organization, influencing without direct authority across business, project management, and engineering teams.
● Preferred Experience: Internal consulting or transformation office experience, building credibility with business units as a partner from outside the team, is a strong plus.
What Success Looks Like in Year One
● Led Business Innovation engagements end to end, with documented future-state workflows in place before build begins on assigned pod initiatives.
● Trained and activated business champions in each assigned domain.
● Achieved strong user adoption, fewer manual workarounds, and positive sentiment for newly deployed AX tools, measured at defined intervals after launch.
● Delivered measurable improvements in cycle time and productivity on deployed initiatives.
● Contributed reusable artifacts and lessons to ADX's Business Innovation playbook.
● Established yourself as a trusted advisor to business leaders on the cultural, operational, and workflow shifts that AI transformation requires.
#LI-DR1
Recruiting Range
$145,000
—
$185,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11491 Credit Operations & Customer Support Virtual Assistant
Independent Contractor – CPT-11491 Credit Operations & Customer Support Virtual Assistant/Business Support VAy/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established credit restoration company is seeking a part-time Business Support VA to assist with credit report retrieval, client file management, customer service, reporting, and recurring administrative processing.
The company already has established processes, templates, and workflows in place. The immediate priority is removing repetitive, time-consuming backend work from the internal team. As the VA becomes familiar with the company's processes and credit reports, the role may expand into account-update processing and additional customer-facing support.
Training will be provided by 20four7VA and the client on specific workflows and Credit education, thus direct Credit repair/education/restoration experience is not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Credit Report & Client File Support
Access client Experian accounts using securely provided credentials
Pull and save updated credit reports
Follow established procedures for managing applicable Experian account settings
Upload reports and supporting files to client profiles
Maintain accurate notes using established templates
Ensure required client documentation is properly saved and organized
Follow up when credentials, PINs, security information, or other required information is missing
Prioritize accurate credit-report and client-profile processing during the initial training period.
Review assigned tasks and organize work based on priority.
Client Updates & Processing Support
Assist with recurring client account updates
Compare updated credit information using client-provided processes
Enter relevant changes into established update templates
Prepare client update emails from approved templates
Assist with credit-report processing as training progresses
Escalate questions or unusual situations to the internal team
Maintain processing speed and accuracy as key performance measures.
Use client-specific verbiage and scripting when preparing client communications.
Customer Service
Assist with routine client questions and follow-up
Provide professional, careful communication using established scripts and templates
Route incoming calls to the appropriate team member
Support additional phone responsibilities as the VA becomes trained
Avoid providing information outside approved company processes
Maintain a customer-service approach appropriate for sensitive credit-related conversations
Conduct outbound calls to warm referral leads as training progresses.
Support inbound and outbound customer-service calls using approved scripts.
Handle referred leads who may not initially answer, respond, or show interest.
Reporting & Administration
Prepare recurring pipeline reports for referring affiliates
Enter and update report information using existing templates
Maintain organized client records and administrative files
Assist with other repetitive backend tasks as assigned
Help ensure recurring reporting and follow-up deadlines are completed
Participate in regular team meetings on Monday, Wednesday, and Friday at 9:00 AM MST.
Use time-blocking to prioritize daily tasks and workload.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous customer service, administrative, or account-support experience required
Strong spoken and written English required
Data entry and document-management experience required
Experience following detailed processes and templates
Credit education, credit restoration, credit restoration, financial services, or similar experience is a plus but not required
Experian experience is a plus
CRM or client-portal experience preferred
Previous successful 20four7VA experience is a plus
IDEAL CANDIDATE PROFILE
Highly detail-oriented and accurate
Strong customer-service background
Comfortable handling repetitive, process-driven work
Able to follow established templates and procedures
Strong comprehension and learning ability
Professional and careful when communicating with clients
Comfortable learning how to read and understand credit reports (training provided)
Organized and dependable
Able to grow from backend processing into client-facing responsibilities
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Credit Repair Cloud – Client System (training provided)
Experian
Dialpad (Voip phone system)
Email / Client Communication Platforms
Microsoft Office / Google Workspace
VPN / Secure Access Tools – 20four7VA IT to assist in setup
Work Schedule
Contracted Hours per Week: 20 Hours
(Hours may increase based on performance and workload)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 12:00 PM MST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 20 hours/week
(Hours may increase based on performance and workload)
Daily Working Time: 8 AM-12 PM MST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
(Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Technical Training Content Developer
The Technical Training Content Developer is responsible for designing and developing engaging digital learning content that supports technical training initiatives for LG HVAC products and systems. This role focuses primarily on eLearning development, microlearning, video-based learning, and multimedia content creation. Working closely with instructional designers and subject matter experts (SMEs), the Technical Training Content Developer transforms complex technical information into effective, learner-focused training solutions.
Responsibilities
Develop eLearning modules, microlearning content, and video-based training materials.
Create and edit instructional videos, graphics, animations, and other multimedia assets.
Collaborate with SMEs and instructional designers to convert technical information into engaging learning experiences.
Develop and maintain digital training content aligned with product launches, technical updates, and business priorities.
Support the creation and revision of instructor-led training materials as needed.
Manage multiple projects while meeting established deadlines and quality standards.
Qualifications
Bachelor's degree in Instructional Design, Education, Multimedia Design, Communications, or a related field.
5-7 years of experience developing technical training content in HVAC, manufacturing, industrial, or other technical environments.
Experience developing eLearning, microlearning, and video-based learning content.
Proficiency with Articulate Storyline, Rise, or similar eLearning authoring tools.
Strong proficiency with Adobe Creative Cloud, including Premiere Pro and Photoshop.
Experience creating and editing instructional videos and multimedia learning assets.
Strong written communication, visual design, and content development skills.
Ability to work effectively with technical subject matter experts.
Preferred Qualifications
Experience in the HVAC industry.
Experience developing training content for manufacturing, technical products, industrial equipment, or related technologies.
Experience with Adobe After Effects and Illustrator.
Familiarity with Learning Management Systems (LMS).
Knowledge of adult learning principles and instructional design best practices.
#LI-DB2
Recruiting Range
$40
—
$40 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
The
Customer Solutions Specialist
delivers timely, accurate, and professional support across customer inquiries, cases, orders, parts, warranty, returns, and related service needs. The role owns issues through resolution, maintains complete case documentation, and collaborates across teams to provide a consistent customer experience.
The specialist also develops and maintains accurate, customer-focused CSG processes, procedures, and FAQs that promote self-service, improve information accessibility, and reduce avoidable contacts. Approved AI tools may be used to support content development, standardization, and continuous improvement.
Key Responsibilities
Documentation, Accuracy, and Self-Service
Develop and maintain accurate, customer-focused CSG processes, procedures, standard work, knowledge articles, and FAQs.
Convert complex internal information into clear, consistent, and professional customer-facing content.
Validate documentation with process owners and subject matter experts before publication or distribution.
Organize content so customers and employees can quickly locate answers and complete common tasks through self-service.
Review content routinely for accuracy, usability, duplication, and opportunities to reduce repeat contacts.
Use approved AI tools to assist with drafting, editing, formatting, and content standardization while ensuring human review and final accuracy.
Customer Support and Case Ownership
Respond to customer and partner inquiries through assigned channels with professionalism, accuracy, and urgency.
Create, update, and manage cases from initial contact through resolution, including clear notes, actions, ownership, and next steps.
Research order, parts, warranty, return, shipment, account, and process-related questions using approved systems and resources.
Communicate realistic status updates and coordinate escalations when issues require cross-functional support.
Identify customer impact, remove barriers where possible, and confirm resolution before closing the case.
Operational Excellence and Collaboration
Follow established policies, procedures, service standards, and data handling requirements.
Partner with Sales, Operations, Parts, Warranty, Logistics, Technical Support, and other teams to resolve issues and improve processes.
Identify recurring contact drivers, documentation gaps, and process breakdowns; recommend practical corrective actions.
Participate in training, calibration, team meetings, and continuous improvement activities.
Support team service-level, quality, productivity, case-aging, and customer-experience objectives.
Required Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in customer service, customer solutions, call center, order management, technical support, or related environment.
Strong written and verbal communication skills with the ability to explain information clearly to internal and external audiences.
Demonstrated attention to detail and the ability to maintain accurate records and documentation.
Ability to prioritize multiple cases, meet deadlines, and work effectively across functions.
Proficiency with Microsoft 365 applications and experience using CRM, case-management, knowledge-management, ERP, or similar business systems.
Ability to learn about products, policies, processes, and systems quickly.
Preferred Qualifications
Experience creating standard operating procedures, knowledge articles, FAQs, training materials, or customer-facing documentation.
Experience with Salesforce or a comparable CRM and case-management platform.
Experience supporting parts, warranty, orders, logistics, returns, distributors, contractors, or business-to-business customers.
Familiarity with approved generative AI tools for business writing, knowledge development, or process improvement.
#LI-DB2
Recruiting Range
$25
—
$25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
Develop outreach efforts to support sales team and facilitate brand immersions
Develop clients, propose action plans, and assist with the implementation of marketing networking
Schedule designers, builders, and retail sales associates
Work with District Sales Managers to deliver a luxury experience to our guests
Continuous communications with partner agencies, district sales managers, and the leadership team
Ensure the SKS Skyline Showroom is utilized to its fullest capacity
Travel to Chicago and Napa showrooms as needed in addition to other marketing events
Handle the resolution of issues related to events and showroom immersions
Contribute with ideas, planning and assisting with the execution of strategies, and providing support for the team's brand experience and marketing efforts
Negotiate with partner agencies to ensure client satisfaction while keeping in mind the fiscal responsibility to the organization
Manage the allocation of resources to client satisfaction and customer support
Recruit for service personnel, housekeeping team, and chef's assignments
Train and provide orientation to guest services team and culinary teams
Qualifications
Culinary or related degree
Certification of manager of food and handling with the Department of Health
Basset certification
10+ years of experience in office management and guests relations
Extensive experience in customer service
Knowledge of marketing, brand immersions, experience with handling budgets and delivering key performance indicators
Strong interpersonal skills
Ability to resolve conflicts
Strong administrative skills
Recruiting Range
$115,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Lanham, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Investment Banking, working on real products and problems alongside the people building them.
Interns join a lean team advising crypto and fintech companies on M&A, capital raising, and corporate strategy.
In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Build and review financial analyses and valuation models, including comparable companies, precedent transactions, DCF, and merger models.
Research companies and protocols using public filings, earnings calls, industry research, and onchain data.
Map buyer and investor universes, analyze competitive landscapes, and assess business models and value drivers.
Prepare pitch materials, management presentations, teasers, and internal committee memos.
Support live deals through preparation, data room maintenance, and process tracking.
Use AI tools to accelerate research and analysis, improve internal processes, and help develop AI-enabled workflows and agents.
What We're Looking For:
A genuine interest in crypto and investment banking, demonstrated through independent research, coursework, projects, or relevant experience.
Initiative, intellectual curiosity, and sound judgement, with the ability to work through unfamiliar problems and ask thoughtful questions.
Strong analytical skills and a foundational understanding of accounting, corporate finance, and valuation.
Familiarity with blockchain technology, token economics, and how value accrues to companies, protocols, and tokens.
Strong attention to detail, a collaborative approach, and the ability to manage competing deadlines.
Clear, concise written and verbal communication, and the ability to simplify complex ideas.
Bonus Points:
Previous internship or work experience in crypto or investment banking.
Financial or valuation models for companies, tokens, or protocols.
Experience using AI tools beyond chat interfaces, including APIs, agents, or automated research and analysis workflows.
Published writing, research or other work demonstrating original thinking about crypto businesses, protocols, or markets.
Programming or data analysis experience (Python, SQL).
Eligibility Requirements:
Currently enrolled in an undergraduate degree program, with an expected graduation date between December 2027 and June 2028.
Available to work on-site in New York City five days a week for the full program, June 7 – August 6, 2027.
Students enrolled in PhD or JD programs are not eligible to apply.
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industry
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
ABOUT THE ROLE
We are seeking a Director of Corporate Compliance and Privacy to lead and mature our healthcare compliance and privacy programs. This leader will build and coach two managers, one for compliance and one for privacy, who each lead a team of junior-level professionals. The Director will partner closely with clinical, operational, technology, and business leaders and apply sound judgment in a complex, fast-changing regulatory environment. You will be a trusted advisor who helps the organization deliver care and grow responsibly while protecting health plan members, their data, the organization's integrity, and its reputation.
KEY RESPONSIBILITIES
PROGRAM LEADERSHIP:
- Design, implement, and continuously improve the compliance program in line with the elements of an effective compliance program described in federal guidance (e.g., HHS-OIG), including policies, training, monitoring, auditing, and reporting
- Assess emerging healthcare regulatory and privacy risks and translate them into practical, risk-based controls
- Report regularly to executive leadership and the Board or Compliance Committee on program effectiveness, key risks, and trends
PRIVACY PROGRAM LEADERSHIP:
- Oversee the privacy program, including HIPAA Privacy Rule compliance, state health privacy and consumer data privacy laws, and privacy policies, notices, and training
- Direct privacy incident and breach response in coordination with Security, Legal, and business owners, including risk assessments and required notifications
- Oversee privacy reviews of new products, systems, vendors, and data uses, including privacy impact assessments and business associate agreements
- Oversee the health plan member rights request program, ensuring timely, compliant handling of requests for access, amendment, accounting of disclosures, restrictions, and confidential communications, in accordance with HIPAA and applicable state law.
- Serve as a point of contact for privacy regulators, and work with the Security Officer to align privacy and security controls
TEAM LEADERSHIP:
- Lead, develop, and hold accountable the Compliance Manager and the Privacy Manager, who each manage junior-level team members
- Coach and mentor both managers to build their leadership capability, set clear goals, and develop strong succession pipelines
- Set shared priorities and clear division of work between the compliance and privacy teams, and make sure they coordinate on overlapping issues
- Plan for resourcing, structure, and long-term capability of the function, including a distributed and remote team
CROSS-FUNCTIONAL PARTNERSHIP:
- Build and maintain trusted relationships across the organization
- Embed compliance and privacy considerations early into business processes and decisions as a collaborative partner rather than a gatekeeper
- Influence stakeholders at all levels, including senior executives and clinical leaders, without relying solely on formal authority
ENTERPRISE RISK MANAGEMENT:
- Operate the Compliance and Privacy programs as distinct risk levers within the purview of the Chief Compliance Officer, working in close coordination with Enterprise Risk Management and Internal Audit, and with business leaders, to integrate compliance and privacy risks into the enterprise risk framework.
- Identify and assess compliance and privacy risks and provide them to Enterprise Risk Management for inclusion in the enterprise risk register, coordinating with Internal Audit and business leaders to ensure risks are consistently rated, owned, and addressed.
- Translate risk analysis into clear recommendations and risk-acceptance decisions for senior leadership
JUDGMENT AND DECISION-MAKING:
- Make timely, well-reasoned decisions in ambiguous situations, even when information is incomplete, and clearly communicate the rationale and trade-offs
- Lead internal reviews and investigations, escalate significant matters appropriately, and drive remediation to closure
MONITORING, AUDITING, AND REPORTING:
- Own the enterprise risk-based compliance and privacy auditing and monitoring program, including annual work planning informed by the enterprise risk register, execution, and follow-up, in coordination with Enterprise Risk Management and Internal Audit to avoid duplication and preserve independence
- Oversee hotline and case management, exclusion screening, and corrective action plan tracking through resolution
- Report on all aspects of the Compliance and Privacy programs, including monitoring and audit results, investigations, incidents, and corrective actions
- Establish service level agreements (SLAs) for key compliance and privacy processes and track performance against them
- Develop metrics and dashboards that give leadership meaningful visibility into compliance and privacy health
- Present program results and SLA performance to the Compliance Committee quarterly
- Manage relationships with regulators, external counsel, and auditors as needed
PROJECT AND PROGRAM MANAGEMENT:
- Plan, prioritize, and deliver multiple concurrent compliance and privacy initiatives (e.g., policy overhauls, system implementations, audit remediation, regulatory readiness efforts) on time and within scope
- Set clear milestones, ownership, and status reporting for cross-functional projects
- Apply sound project management practices and tools to coordinate work across a distributed team
QUALIFICATIONS
- Bachelors degree in business or a related field
- 10+ years of professional experience in healthcare compliance, privacy, legal, risk, audit, or a related field
- 5+ years experience building, leading, and coaching teams, including leading managers who in turn lead junior-level staff
- 5+ years of experience and proven ability to build and sustain cross-functional partnerships and influence senior stakeholders, including the ability to explain complex regulatory and privacy topics to non-experts
- Project management experience, evidenced by experience leading and delivering on complex, cross-functional initiatives
- Strong judgment and decisiveness, evidenced by a track record of sound calls under uncertainty and time pressure
- Working knowledge of healthcare regulatory requirements including ERISA, the ACA, the Consolidated Appropriations Act (No Surprises Act, price transparency, MHPAEA), IRS and DOL requirements for HRAs, and state TPA licensing and insurance laws
- Working knowledge of health privacy and security requirements, including HIPAA/HITECH as they apply to business associates, breach notification rules, and state privacy laws
- Experience conducting investigations and performing root cause analysis
PREFERRED
- MBA, JD, or other advanced degree, or certification such as CHC, CHPC, CCEP, CIPP/US, CIPM, CFE, or PMP
- Experience in healthcare or a comparable regulated environment
- Experience leading both compliance and privacy functions, or integrating them under one leader
- Experience scaling a compliance or privacy function in a growing or changing organization
- Familiarity with compliance and privacy technology, analytics, and case management tools
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A LITTLE MORE ABOUT THE ROLE:
We are seeking a Compliance Analyst to provide day-to-day compliance support for Gravie’s level-funded (Comfort) line of business. This role will track and assess new laws and regulations, advise the business on compliance questions, and run risk-based oversight reviews of the operations that touch members and plan sponsors. The ideal candidate brings expertise in health plan compliance.
YOU WILL:
- Monitor state and federal legislation, sub-regulatory guidance and rule changes under the ACA, HIPAA, MHPAEA and related laws, assess the impact of each change on the level-funded line of business and summarize it in plain language for senior leaders and operational owners
- Assess the impact of each change on the level-funded line of business and summarize it in plain language for senior leaders and operational owners
- Develop implementation plans with the business and follow them through to operational readiness
- Act as the compliance subject matter expert for business partners on complex regulatory questions, giving timely, practical guidance
- Represent Corporate Compliance in cross-functional working groups and product development so compliance is built into new processes and offerings
- Review ERISA and non-ERISA plan documents, Summaries of Benefits and Coverage (SBCs) and member communications for federal and state compliance
- Support compliance with state-based requirements, including assessments, advisor licensing and appointments, and TPA licensing and Secretary of State certifications
- Work with Corporate Compliance, Operational Compliance, Privacy and Audit to develop, refine and enforce policies, procedures and internal controls that support audit readiness, including SOC 2 preparation
- Design, run and document risk-based oversight reviews and internal audits set by Corporate Compliance and Audit, focused on claims processing, member enrollment and benefit administration
- Analyze compliance data to find trends and systemic risks, and report findings and recommended corrective actions to compliance leadership
- Track corrective actions to closure and keep clear records of every review and result
YOU BRING:
- 2+ years of experience in a highly regulated industry such as healthcare or finance, and demonstrated familiarity with regulatory compliance
- Experience in compliance or related field
- Strong analytical skills and ability to interpret complex regulatory requirements
- Excellent written and verbal communication skills with ability to translate legal requirements into actionable guidance
- Experience developing and implementing policies and procedures
- Proven ability to work independently and prioritize multiple competing demands
- Strong project management and organizational skills
EXTRA CREDIT:
- In-depth knowledge of health plan compliance and regulatory frameworks
- Experience with SOC compliance preparation
- Healthcare or financial services industry experience
WHAT MAKES YOU SUCCESSFUL IN THIS ROLE
- Independent problem-solver who can navigate complex regulatory challenges
- Strategic thinker with attention to detail
- Effective communicator who can bridge technical and business perspectives
- Collaborative approach with ability to influence without direct authority
- Proactive mindset to address emerging privacy issues before they become problems
- Commitment to continuous learning in a rapidly evolving regulatory landscape
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Warsaw, Mazowieckie, Poland
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a
Marketing Analyst
to join our Marketing Intelligence & Automation team in Warsaw. Our marketing team already uses an AI-powered decision system to recommend where budget should go. What limits it today is measurement: the sharper our attribution, marketing mix models and experiments, the more decisions we can trust it to make. Your job is to strengthen that foundation and turn marketing data into insights that change how we invest.
Responsibilities:
Build, maintain and improve attribution models, and support new attribution model releases.
Develop and refine marketing mix models (MMM) to understand channel contribution and guide budget allocation.
Design and analyze incrementality tests and experiments to measure the true impact of marketing activity.
Deliver regular reporting and deep-dive analysis on channel, campaign and user performance across markets.
Turn findings into clear, actionable recommendations for marketing stakeholders, linked to acquisition cost, client value and revenue.
Define and document marketing metrics and KPIs so the team works from one source of truth.
Improve the measurement inputs that feed our AI-driven budget recommendation and automation systems.
Partner with MarTech, analytics engineering and, increasingly, Product Marketing and CRM teams on shared measurement needs.
Requirements:
3–5 years of experience in marketing analytics, growth analytics or a similar role.
Experience in financial services, such as trading, brokerage, fintech or banking is
a must
.
Hands-on experience with attribution modeling and/or marketing mix modeling.
Strong SQL skills and experience working with large marketing datasets.
Solid understanding of statistics and experimentation, including incrementality testing.
Strong critical thinking: you structure ambiguous problems, challenge assumptions and connect analysis to business impact.
Ability to explain complex findings clearly to non-technical stakeholders.
Nice to have:
Python (or R) for analysis and modeling.
Hands-on experience with Tableau (or a similar BI tool) and analytics platforms like Google Analytics 4.
Experience using AI tools or LLMs for analysis or workflow automation, at work or in your own projects.
What you will get in return:
Competitive Salary
: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony
: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus
: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off
: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program
: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits
: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland
: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days
: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Montreal, QC
Professional working proficiency in French & English (written and spoken) is required.
(Compétence professionnelle complète en français, à l'oral et à l'écrit, requise.)
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Professional working proficiency in French & English (written and spoken) is required.
(Compétence professionnelle complète en français, à l'oral et à l'écrit, requise.)
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote USA
Workplace: remote
ABOUT YOU
Xsolla Ads connects advertisers with players across Xsolla's games and commerce surfaces. Every dollar that moves through it depends on two kinds of integration working correctly: the oRTB connections to the DSPs and SSPs that buy and sell our inventory, and the MMP and event integrations that tell advertisers whether a player installed, registered, or made a purchase.
You'll be the technical owner of those integrations for our strategic partners. That means you're the person a DSP calls when their bid rate falls off a cliff, the person an MMP works with to get postbacks mapped correctly, and the person who tells an advertiser exactly why their dashboard and ours disagree. You'll work with Partnerships, Product, Engineering, and Data, and you'll bring what partners need back into the roadmap in a form engineers can act on.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Responsibilites:
oRTB integrations (supply and demand)
Own technical onboarding for DSPs and SSPs, from spec review and test traffic through to production.
Map bid requests and responses against oRTB 2.5/2.6, including partner-specific extensions, and catch mismatches before they cost money.
Set up and maintain seats, deal IDs, and floors, and keep ads.txt, app-ads.txt, sellers.json, and SupplyChain object data accurate.
Troubleshoot bid rate, win rate, timeouts, creative rejections, and revenue discrepancies down to root cause.
MMP
and event integrations
Run integrations with MMPs such as AppsFlyer, Adjust, and Singular, plus direct advertiser postback setups.
Configure install and in-app event postbacks: macros and parameter mapping, click IDs, event names and values, attribution windows, and postback authentication.
Work with advertisers to define which in-app events matter for their campaigns and confirm they fire correctly before launch.
Reconcile conversion discrepancies between Xsolla, MMPs, and advertisers, and explain the cause in plain terms.
Strategic partner ownership
Be the technical point of contact on partner calls, and answer hard integration questions in real time.
Build integration plans and launch checklists, and stay close to partners through go-live.
Bring technical health and integration status into partner business reviews.
Voice of the partner
Turn partner requests and defects into well-scoped tickets with reproduction steps, logs, and expected behavior.
Give Product and Engineering early feedback on specs, so integration problems get caught on paper.
Write and maintain partner-facing integration guides and internal runbooks.
Data and reporting
Use SQL and logs to investigate discrepancies, monitor integration health, and spot problems before partners do.
Build simple dashboards and reports that show partner and integration performance.
Qualifications & Skills:
5–8 years in ad tech in a technical account management, solutions engineering, integration engineering, or partner support role.
Fluent in oRTB. You can read a bid request and response, explain what each object does, and spot what's wrong.
Hands-on experience setting up
MMP
integrations and debugging install and in-app event postbacks with at least one major
MMP
.
Working knowledge of the supply chain transparency stack: ads.txt, app-ads.txt, sellers.json, and SupplyChain object.
Strong with REST APIs, JSON, webhooks, and server logs. Comfortable writing SQL to answer your own questions.
Experience as the technical owner for strategic partners such as DSPs, SSPs, MMPs, ad networks, or large advertisers.
Clear communication with both engineers and non-technical partners, and calm under pressure when revenue is on the line.
Ownership: you take a problem through to resolution rather than logging it and handing it off.
Based in North America and able to work across North American time zones.
Nice to Have:
Hands-on experience with Prebid: Prebid.js, Prebid Server, or Prebid Mobile.
Familiarity with the Ad Context Protocol (
AdCP
) or other agent-to-agent advertising standards.
A track record of using Claude or other AI tools to get more done: writing integration test scripts, analyzing logs, drafting partner docs, or automating repeat work. Come ready to show us a real example.
Experience in mobile gaming, app monetization, rewarded ads, or offerwalls.
Familiarity with privacy-safe measurement such as SKAdNetwork and Privacy Sandbox.
What Your Week Looks Like:
A
DSP
's bid rate drops 40% overnight. You pull sample bid requests, find a field that changed format in the last release, and coordinate the fix with Engineering.
An
MMP
reports 18% fewer purchase events than we do. You trace it to event-value mapping and a deduplication rule, then agree the fix with both sides.
An
SSP
's sellers.json entry doesn't match our app-ads.txt, and buyers are filtering the inventory. You find the mismatch and get both files corrected.
A new advertiser wants to pay on day-7 retention. You work out which in-app events their
MMP
can send, map them, and test the postbacks end to end before the campaign goes live.
You notice three partners hitting the same integration problem, and you write it up for Product with a proposed fix.
How Success Is Measured:
New partners go from signed to live on schedule, without integration surprises in production.
Discrepancies get explained and closed, not left open as a standing argument.
Partners come to you first and resolve issues with you rather than escalating around you.
Engineering receives well-scoped tickets and spends less time on back-and-forth.
We catch integration health problems before partners report them.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11662 Construction Project Administrative Assistant
Independent Contractor – CPT-11662 Construction Project Administrative Assistant/Business Support VA/Any (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established commercial fireproofing contractor is seeking a detail-oriented Business Support VA to assist its project management team with project documentation, subcontractor compliance, billing support, reporting, and recurring administrative deadlines.
The company manages approximately 100 projects annually and works with numerous general contractors, each with different documentation requirements and construction-management systems.
The ideal candidate will bring strong administrative and project-coordination skills, excellent attention to detail, and the ability to work independently across multiple projects and processes. Direct construction experience is beneficial but not required, as the company has established workflows and will provide training.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project Documentation & Coordination
Maintain project records, task lists, and deadlines in ClickUp
Organize plans, specifications, forms, and project correspondence
Prepare, track, and follow up on project submittals
Upload and retrieve documents through general contractor portals
Use Bluebeam to review, markup, combine, organize, and export PDFs
Coordinate documentation requests with project managers and general contractors
Monitor and review incoming project-related emails and requests, which will make up a significant portion of the role, to determine their relevance, identify required actions, and route them to the appropriate person.
Conduct preliminary research on project-related inquiries and requests, and coordinate with the estimating team when items require further review or technical input.
Access general contractors’ Procore portals as an invited user to retrieve project information and assist with documentation and coordination requirements.
Assist with the review and administrative processing of ASIs, change orders, and pricing requests received through general contractor portals.
Assist with documenting established workflows, recurring procedures, and solutions to common issues as the newly created position develops.
Billing, Insurance & Compliance Support
Assist with progress billing and draw documentation using approved records
Prepare supporting documents and coordinate lien-waiver requests
Request and track certificates of insurance (COIs)
Assist with company prequalification and contractor registration requirements
Prepare weekly Davis-Bacon/certified-payroll documentation for management review
Compile monthly OCIP/CCIP insurance reporting information as directed
Assist with preparing and submitting the company’s insurance documentation to general contractors and customers when required for project compliance.
Assist with OCIP-related administrative and compliance requirements, including documentation and coordination related to payroll and billing. Training will be provided by the client.
Assist with submitting and tracking project-related lien waivers through general contractor portals, as needed.
Project Closeout & Administrative Support
Organize warranties, closeout packages, and required project documentation
Track missing documents, outstanding submissions, and recurring deadlines
Maintain accurate project files and supporting financial records
Coordinate routine signature requests through DocuSign
Follow up with internal staff and general contractors regarding incomplete items
Provide regular updates on project status, completed tasks, and outstanding requirements
Assist with organizing and providing project warranty information and other closeout documentation required by general contractors or customers.
Help develop and document procedures and training materials for assigned responsibilities to support consistent execution and facilitate future staff onboarding and knowledge transfer.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, project coordination, or operations-support experience required\
Strong document-management and deadline-tracking experience required
Bluebeam or comparable PDF editing and markup experience strongly preferred
ClickUp or comparable project-management software experience strongly preferred
Strong Google Workspace and spreadsheet proficiency required
Construction project administration experience preferred but not required
Familiarity with Procore, Autodesk Construction Cloud, CMiC, or similar systems is a plus
Construction billing, lien waivers, COIs, or contractor compliance experience is a plus
Certified payroll or OCIP/CCIP reporting experience is a plus
Strong attention to detail and ability to maintain confidentiality required
IDEAL CANDIDATE PROFILE
Highly organized, accurate, and detail-oriented
Proactive with strong follow-through across multiple projects
Comfortable navigating different systems and client-specific procedures
Able to work independently and solve routine administrative problems
Strong written and professional spoken communication skills
Resourceful and capable of adapting when instructions or processes vary
Dependable with deadlines and confidential information
Interested in growing into a long-term, full-time position
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ClickUp – Preferred
Bluebeam Revu or Comparable PDF Software – Training can be provided
Google Workspace / Gmail
QuickBooks Online – Familiarity Preferred; Training can be provided
DocuSign
Procore / Autodesk Construction Cloud / CMiC – Training can be provided
Microsoft Excel / Google Sheets
Work Schedule
Contracted Hours per Week: 20-30 Hours/week (
Expected to increase toward 40 hours/week based on performance and workload
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 5 AM-9 AM MST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Any
Contracted Hours per Week: 20-30 Hours/week (
Expected to increase toward 40 hours/week based on performance and workload
)
Daily Working Time: 5 AM-9 AM MST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written and Professional Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Москва
Workplace: Офисный
Мы разрабатываем крупнейший мессенджер в России, чтобы соединять людей, сервисы и компании. Создаём простые и удобные инструменты коммуникации.
Задачи
Спроектировать модель данных под OpenRTB-поток: bid request / bid response, win / loss notice (nurl, burl, lurl), показы, клики, конверсии. Связать их сквозными ключами (request id, imp id, user / device id)
Построить дашборды для монетизации и продаж: fill rate, bid rate, win rate, eCPM, bid density, таймауты, качество трафика, разрезы по DSP, форматам и плейсментам
Закрывать ad hoc запросы от продукта, продаж и менеджмента
Собирать рекламные сегменты: интересы, поведение в сторе (установки, категории, платежи), lookalike, правила обновления и выгрузки в DSP и DMP
Строить инструменты для анализа рекламных кампаний: self-service отчёты для менеджеров и рекламодателей, пересечение аудиторий, частота, post-click и post-install метрики, оценка инкрементальности
Управлять A/B-тестами и запуском продуктовых фич: дизайн экспериментов, расчёт мощности и длительности, контроль корректности сплитов, подведение итогов и рекомендации по раскатке
Требования
Опыт от трёх лет в programmatic: SSP, DSP, DMP, ad network или AdTech/BigData-подразделение телеком-оператора или банка
Понимание OpenRTB 2.5/2.6 на уровне логов: какие поля есть в запросе, где теряется аукцион, как считать воронку
Уверенный SQL на больших объёмах (ClickHouse обязательно, Hadoop/Spark будет плюсом)
Python для анализа и автоматизации (Pandas, оркестрация через Airflow или аналоги)
BI: Superset, DataLens, Grafana или аналоги
Опыт построения аудиторных сегментов и понимание ограничений по данным и 152-ФЗ
Будет плюсом
Имеете опыт проведения A/B-тестов: статистические критерии, MDE, CUPED или аналогичное снижение дисперсии, понимание проблемы peeking и множественных сравнений
Уже работали с платформой экспериментов или участвовали в её построении
— будет оч круто
Разбираетесь в AppMetrica, AppsFlyer, Adjust
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Marketing Operations Manager.
About the job
This position is needed to lead and optimize marketing automation systems, event integrations, conversational marketing channels, and scalable operational workflows.
As Marketing Operations Manager, you will drive the evolution of Twilio's marketing and revenue operations infrastructure. You will tackle complex system integration challenges at global scale, leveraging cutting-edge AI technologies to automate workflows. This role offers the unique opportunity to make a high-impact contribution by transforming how we connect with customers, empowering you to Own the Outcome of your career growth as you shape our future marketing technology stack.
Responsibilities
In this role, you’ll:
Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX enhancements to maximize conversion rates.
Analyze complex business requirements to design and deploy scalable automated workflows across CRM and marketing automation platforms.
Manage end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.
Integrate AI capabilities into marketing operations workflow designs to streamline core processes.
Diagnose and resolve system, workflow, and data synchronization issues across the broader marketing technology stack efficiently.
Collaborate with cross-functional teams across Marketing, Sales, and Technology to align system architectures with overarching go-to-market strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in a related field.
5+ years of hands-on experience in Marketing Operations, Demand Generation, Revenue Operations, or a related field.
3+ years of proven expertise with CRM and marketing automation platforms (e.g., Marketo, Salesforce), including a track record of developing scalable programs and optimizing workflows in event/webinar platforms (e.g., CVENT, BigMarker).
Demonstrated experience integrating AI into scalable marketing operations workflow designs and streamlining core processes.
Strong analytical and problem-solving skills to leverage campaign data for issue identification, alongside clear written and verbal communication skills across Marketing, Sales, and Technology teams in a fast-paced environment.
Desired:
Experience working in a fast-paced, remote-first global environment.
Hands-on experience working with Customer Data Platforms (CDPs) like Twilio Segment, as well as conversational marketing tools such as Qualified or Drift.
Certifications in Marketo (e.g., Adobe Certified Professional) or Salesforce (e.g., Administrator).
Passion for exploring emerging technologies and applying them to solve business challenges.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Annapolis, MD
Title:
Medical Director APP Perinatal Operations/Lead Certified Nurse Midwife
Department: OB/Gyn Hospitalists
Reports To: Chair Women’s and Children’s Service Line - Luminis Health
FLSA Status: Exempt
The purpose of this position is to provide perinatal clinical and administrative APP leadership for women’s health services and programs. In addition, this APP leader will serve as a liaison between the CNM delivering providers/OB triage APP’s and service line as well as hospital operational leaders
.
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife is responsible for leading and improving the clinical activities of the APP’s engaged in clinical care across our perinatal units as well as guide uniformity in care within all practices that leverage APP’s to deliver perinatal care. In this capacity, the APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife oversees and enforces evidence–based care process’ for inpatient and ambulatory obstetrical patients as outlined by professional society guidelines (ACOG, AWHONN, ACNM) MIEMMS standards, LHAAMC Women’s and Children’s protocols and policies. Ensures clinical access to ambulatory offices for patients desiring midwifery care and ensures appropriate personnel and process’ to advance efficient perinatal throughput across our units.
Responsibilities – Administrative:
·
Attends and participates in OB Hospitalists meetings, Women’s and Children’s Executive Leader’s monthly meetings, Monthly 1:1 with the chair,
leads monthly APP/CNM practice meetings
, Wednesday noon meetings per service rules, Medical Staff meetings per LHOB/Gyn policy, Women’s and Children’s Yearly leadership retreat and meetings associated with strategic planning and initiatives of the service line
·
Orientates, onboards and educates new APP’s to inpatient environment and ensures onboarding of ambulatory APP providers across LHOB/Gyn practices.
·
Review and educate fellow APP’s including CNM’s about practice financials – including billing, coding, collecting and documentation changes
·
In partnership with Ob/Gyn hospitalists for LHAAMC, serves as a safety officer for all perinatal units, primarily OB triage and may serve as a clinical consultant for the ED and medicine service across Luminis Health.
·
Participates in APP, resident and medical student education as defined by the residency program director
·
Develops and resolves conflicts with the CNM and APP OB Triage clinical and call schedules
·
First in chain of communication for APP’s that are perinatal services providers
·
Executes on and enforces quality protocols developed by the Women’s and Children’s Leadership
·
In conjunction with the Perinatal Operations medical director and the OB/GYN Hospitalists, promotes throughput on ALL Perinatal units
Executes on quality improvement projects with guidance from PI team and VP of Women’s and Children’s
·
Enforces Weekly service line meeting, TEAM STEPPS, Electronic Fetal Monitoring certification and Simulation attendance
·
Participates with Women’s and Children’s System Chair in Succession planning for APP leaders and practice members
Participate with OB/Gyn Chief of the Service and Associate Chair for Quality and Safety in Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations
·
Participate in leadership evaluation and program feedback twice yearly
·
CNM’s and APP’s work across several ambulatory settings including general OB/Gyn office practice and Centering Pregnancy in accordance withthe Centering Health Initiative guidelines and inpatient environments including our perinatal units and OB Triage.
·
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife models quality care in the above environments, and participates in process improvement initiatives that advance enhanced patient experience, uniformity in care, timely and appropriate documentation to reflect quality care.
·
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife
Ensure that care is in scope for all APP providers and up-to-date professional practice agreements are in place
Required Minimum Education.
Board Certified
Required Minimum Experience
: Minimum of 5 years Obstetrics and Gynecology practice experience and demonstrated leadership comptetencies
Per professional society guidelines
Please choose one:
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities
Pay Range
$95,014.40
—
$208,104 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: Annapolis, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
seniorEnglewood Cliffs, NJ
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
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