Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients.
You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions.
This role is perfect for someone who:
- Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway
- Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm
- Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language
- Thrives when the playbook is still being written and takes ownership of building it
- Embraces AI to augment and automate processes to drive greater efficiencies for workflows
What You'll Do
- Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships
- Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships
- Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach
- Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program
- Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops
- Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions
- Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book
What You Need
- Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going
- Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously
- Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence
- A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's
- Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms
- Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles
- 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Bachelor's degree from a four-year university
Nice to Haves
- Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses
- Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities
- Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors
- Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track
- Background in B2B fintech, SaaS, or financial services
- Familiarity with Salesforce or similar CRM tools
- Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридNew York, NY (HQ); Remote (US); Relocation expense coverage to NYC or SF (if needed)
Location: US - Culver City, California, United States
Scopely
is hiring a
Corporate Finance Manager
to join our Finance team in Culver City on a hybrid basis.
Corporate Finance oversees company-wide financial planning and reporting, and you will have broad visibility into Scopely’s P&L and business operations. You will own Scopely’s corporate close and reporting cadence, a core part of the role while automation matures. Success means progressively replacing manual processes with AI-native automation until the cadence runs itself. As automation frees capacity, your focus will shift to higher-impact work: partnering across the company to evaluate returns and facilitate growth of Scopely-wide initiatives.
Why This Role Stands Out
Lead the Automation:
Be part of an AI-first finance team and drive Corporate Finance process improvement and automation projects from concept to launch
See the Big Picture:
Consolidate Scopely-wide financials across all our titles including leading games like MONOPOLY GO!, Pokémon GO, MARVEL Strike Force, and Star Trek Fleet Command
Guide Leadership:
Partner directly with the CFO to evaluate the company’s trajectory, surfacing risk early, and shaping mitigation plans. Prepare and present reporting deliverables to the CFO and finance leadership
Size the Return:
Model returns on competing initiatives with cross-functional partners to inform investment decisions. Grow Your Craft: Report to the Corporate Finance Senior Director who will invest in your development with hands-on mentorship
What We're Looking For
Experience:
5+ years in corporate finance, FP&A, investment banking, consulting, or other strong analytical roles. Experience with month-end close, consolidation, and financial reporting.
Process Improvement:
Demonstrated ability to develop scalable financial processes and introduce automation that reduces repetitive manual work
Financial Modeling & Analytics:
Advanced Excel/Google Sheets skills with a demonstrated ability to build models that size the financial impact of company-wide initiatives
Stakeholder Management:
Proven ability to partner with senior cross-functional stakeholders, build consensus, and influence decisions without direct authority.Communication: Excellent written and verbal communication skills with the ability to synthesize complex analysis into clear, concise narratives and recommendations
Nice to Have
Experience with financial systems (Oracle, Workday Adaptive Planning) and data platforms (BigQuery).
A genuine interest in games, consumer products, or technology-driven businesses.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$113,000
—
$168,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Work Schedule:
Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time
Location: China; Malaysia; Singapore; Thailand
Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region.
The role has two parts:
Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots.
Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable.
You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage.
Why this role is different
Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly.
A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer.
Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run.
Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close.
Our technology portfolio
Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics.
Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship.
Where you will play
Telecommunications. Mobile and fixed operators and MVNOs.
Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys.
Media and entertainment. Broadcasters, streaming and OTT video and audio services.
Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs.
Depth in one of these sectors matters more than coverage of all four.
Regions and languages
Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous.
Requirements
Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders.
Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources.
Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract.
Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature.
Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts.
Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it.
What success looks like
First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline.
By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly.
By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage.
What you bring
10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets.
Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers.
Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition.
Sector depth. Success in telecoms, financial services, media or major technology platforms.
Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders.
Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential.
You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company.
Benefits
Competitive base salary and variable pay tied to new business.
The freedom to shape the market approach and propositions for your region.
Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams.
A remit that grows with the business you build.
Location: Tashkent, Uzbekistan; Tbilisi, Georgia
We are looking for a detail-oriented Real Estate Contracts Specialist with a minimum of 2 years of experience in real estate transaction processing, contract administration, and property documentation.
The ideal candidate will be responsible for preparing and processing property reservation agreements, purchase and sale agreements, maintaining payment schedules, and ensuring accurate registration of real estate transactions.
Candidates must have strong knowledge of local real estate transaction procedures and be comfortable handling documentation for both local and international buyers.
Key Responsibilities
Prepare, review, and process property reservation agreements and purchase and sale agreements.
Coordinate real estate transaction documentation from reservation through completion.
Maintain and monitor property payment schedules, instalments, and transaction records.
Handle deal registration procedures in accordance with local real estate regulations.
Coordinate with sales teams, developers, banks, notaries, legal representatives, and clients.
Verify buyer details, property information, payment terms, and contractual documentation.
Ensure all agreements and supporting documents are accurate and completed within deadlines.
Maintain organised records of property transactions and contractual documentation.
Assist with transactions involving foreign buyers and ensure all relevant documentation is properly processed.
Follow up on pending agreements, signatures, registrations, and payments.
Requirements
Minimum 2 years of relevant experience in real estate transaction processing, contracts administration, or property documentation.
Previous experience working with a real estate developer, brokerage, bank, notary, or property-related organisation.
Strong knowledge of reservation agreements, purchase and sale agreements, and property transaction procedures.
Understanding of local property deal registration processes.
Experience maintaining payment schedules and coordinating transaction documentation.
Fluency in Russian and the local language.
Working proficiency in English.
Experience handling transactions involving foreign buyers will be considered an advantage.
Excellent attention to detail, organisational skills, and accuracy.
Ability to manage multiple transactions and meet deadlines.
Benefits
Office-based work;
International team and projects;
Compensation: fixed salary;
Minimal bureaucracy and a high level of trust from management;
Professional growth and development;
Supportive team, regular calls and the opportunity to work and grow in
fast-growing industries
.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US - United States
Scopely is looking for a
Live Ops Manager
to join our
MARVEL Strike Force
team in the US and Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MARVEL Strike Force
is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will Do
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition.
Translate Strategy into Execution:
Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
Manage the Implementation Partner:
Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
Own Execution Readiness:
Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
Provide Strategic and Value Quality Assurance:
Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
Coordinate Across Live Ops:
Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
Improve Operating Systems:
Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
Use Data to Inform Delivery:
Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
Accelerate Through Artificial Intelligence:
Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What We're Looking For
3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Bonus Points
Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
A deep understanding of the Marvel intellectual property and its player community
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$140,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Onboarding Role
Veta Virtual is hiring a
Customer Onboarding Specialist
for one of our high growth clients in the fintech and cryptocurrency industry. This is not a back-office data entry role. You will be the first friendly voice that new business partners meet. You will guide them step by step, from the first hello to a fully approved account, so they feel confident and supported from day one.
🔑
Your Role
:
As a
Customer Onboarding Specialist
, you will work with business owners who host the client’s cryptocurrency kiosks in their locations. You will explain what is needed, collect and check their documents, and work with internal teams until each case is approved. Your success will be measured by smooth, accurate, and on-time onboarding. Your day to day will involve:
Acting as the main onboarding contact for new business hosts, explaining requirements, answering questions, and sharing clear next steps.
Collecting business information, Know Your Customer (KYC) documents, ownership details, and other onboarding materials, following company procedures.
Reviewing each submission for completeness, accuracy, and consistency, and following up quickly on missing items or differences.
Entering host information and documents into the right systems and keeping every record accurate and current.
Working with the Compliance team on reviews, document requests, and escalations, and tracking each case until approval.
Monitoring progress on every case, solving delays early, and keeping hosts and internal teams informed.
Partnering with Sales, Operations, and Host Success colleagues so each host moves smoothly from onboarding to ongoing support.
Handling sensitive business and personal information with care, following privacy and security rules.
Spotting repeated onboarding problems and recommending better messages, workflows, and documents.
Tracking onboarding activity, completion times, and open requirements.
✅
What You’ll Need
:
At least one year of experience in customer onboarding, customer support, account coordination, operations, or a similar role.
Strong attention to detail and experience reviewing documents or keeping accurate customer records.
Clear written and verbal communication, with the ability to explain requirements to business owners in simple terms.
Strong organization and follow-up skills, including the ability to prioritize many cases and meet deadlines.
Comfort using CRM platforms, document management systems, Microsoft Office, and other business tools.
Sound judgment with confidential information and a clear sense of when to escalate.
Highly self-motivated and able to stay productive in a fully remote setting.
Comfort and skill using AI tools to support research and daily productivity is a strong plus.
Bonus: experience with KYC, business verification, or customer due diligence.
Bonus: experience supporting business customers in financial services, fintech, payments, or cryptocurrency.
Bonus: familiarity with business formation documents and ownership information.
To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.
💼
What We Offer
:
💸 Competitive salary in USD, paid consistently every month, no matter where you are.
📈 Performance based incentives, so your results are recognized and rewarded directly.
🌴 10 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup.
🚀 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your work helps new partners go live.
🤝 A collaborative, high trust culture through Veta Virtual and our client, where your performance is celebrated and your growth is taken seriously from day one.
Ready to Apply?
If you are organized, detail-minded, and love helping people get things right, apply now and launch your next chapter with Veta Virtual.
Once you apply, you will be invited to complete two short two minute video questios as part of our screening process. It is your first opportunity to show us your communication style, your energy, and what makes you the right person for this role. We can’t wait to meet you!
Location: Canada
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is 299,300 to 372,600 CAD plus a target annual bonus of 20 percent of base. That's total target cash of roughly 359,160 to 447,120 CAD. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: United States
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers payment processing, merchant accounts and tools for recurring payments and payouts.
Role Overview
Take on a role where your analysis helps protect merchants and keep payment activity within risk limits. You will investigate suspicious transactions, track fraud and chargeback trends, and work with Compliance, Sales and Account Management to make balanced decisions.
Key Responsibilities
Monitor transactions daily to detect, prevent and report suspicious activity.
Use analytical tools to assess and mitigate money laundering, terrorist financing, fraud and reputational risks.
Track fraud and chargeback ratios at merchant and acquirer levels.
Identify patterns and anomalies in transaction data.
Work with Compliance, Sales and Account Management to keep the merchant portfolio aligned with risk appetite.
Communicate risk findings and decisions clearly to relevant teams.
Requirements
2+ years of experience in compliance or risk functions.
Knowledge of Visa and Mastercard rules and risk programs.
Good data analysis skills.
Working level of English, and preferably Russian and Latvian.
Understanding of banking, particularly AML transaction monitoring, is a plus.
Key Soft Skills
Analytical and detail-oriented, with an eye for patterns and anomalies in large volumes of transactions.
A clear, constructive communicator who can explain risk decisions to Sales and Account Management.
Takes ownership and makes balanced decisions under time pressure.
Curious and open to learning about changing card scheme rules and fraud trends.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11763
Assistant to the Executive Team
Independent Contractor – CPT-11763 Assistant to the Executive Team/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The Assistant to the Executive Team provides administrative and operational support to the executive team overseeing multiple entities. This role serves as a central point of contact for day-to-day administrative functions, helping the team stay organized, on schedule, and operationally efficient.
The ideal candidate has previous experience supporting construction projects and is comfortable attending meetings, documenting discussions, managing follow-ups, organizing project documentation, and ensuring action items are completed on time. This individual will work closely with leadership to improve communication, maintain organization, and help keep projects moving efficiently.
The successful candidate will have strong administrative and project coordination skills, excellent proficiency with Microsoft Office, SharePoint, and Dropbox.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative Support
· Manage executive calendars, schedule meetings, and provide reminders
· Maintain ongoing task lists and follow up on outstanding items as needed
· Draft emails / follow ups for CEO
· Prepare meeting agendas and summaries as requested
· Draft, format, produce & distribute reports, presentations, and briefs utilizing software such as Excel, PowerPoint, Word, etc.
· Research as requested by the executive team
· Assist with general administrative tasks and day-to-day office support.
· Maintain organized records and ensure important documents are properly filed and named per the company’s file naming protocol
· Research and book domestic and international travel for business and personal travel as requested
· Collect (using Loop) & place lunch orders for Wednesday lunches
Project Coordination
· Attend project meetings via Teams or Zoom and take detailed meeting minutes
· Document key discussions, project updates, and action items utilizing
· Track project deliverables and ensure follow-up tasks are completed
· Coordinate communication between internal team members and stakeholders
· Help monitor project timelines and remind team members of upcoming deadlines
· Assist the Project Manager with administrative coordination throughout project lifecycles
· Maintain organized project files and documentation using Dropbox & SharePoint
· Assist the CEO or Project Managers in preparing proposals and presentations from PowerPoint templates and previously developed samples
Follow-up & Communication
· Follow up on outstanding action items after meetings
· Communicate with team members regarding project updates and pending tasks
· Schedule follow-up meetings as needed
· Ensure accountability by tracking commitments and project progress
Document Management
· Organize and maintain project documentation in Dropbox & SharePoint
· Ensure files are properly named, stored, and easily accessible
· Maintain version control of project documents
· Assist in organizing contracts, reports, and project-related records
Team & Operations Support
· Serve as administrative point of contact for internal team members
· Assist with company meeting preparation, including agendas, reminders, sending, and updating invitations
· Assist with scheduling meetings
Insurance Compliance
· Own the tracking and collection of vendor insurance certificates (COIs), ensuring renewals are received and filed before expiration
· Upload COIs to Procore
· Maintain an up-to-date COI compliance log for all vendors and partners, tracking expiration dates, renewal requests, and correspondence history to ensure continuous coverage and zero lapses in compliance
· Manage the relationship with the outsourced insurance consultant and work with them for onboarding new subcontractors
· On occasion, support the Controller with digital filing, logging, and organization of invoices
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, adhering to any timelines, guidelines, and deliverables agreed to in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous experience supporting construction projects preferred
Experience taking professional meeting minutes
Experience coordinating project follow-ups and scheduling meetings
Strong proficiency with Microsoft Office Suite
Advanced knowledge of Microsoft Outlook
Experience using Dropbox for document management
Excellent computer and organizational skills
Experience supporting executives or project managers preferred
IDEAL CANDIDATE PROFILE
· Previous administrative or project coordination experience
· Ability to manage multiple priorities across team members
· Real estate or construction industry experience strongly preferred
· Excellent organizational and multitasking abilities
· High level of attention to detail
· Strong follow-through with outstanding attention to detail
· Comfortable attending meetings and documenting detailed notes
· Strong written and verbal communication skills
· Proactive, dependable, and highly organized
· Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint, PowerPoint)
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
· Microsoft Office Suite – including Outlook, Word, Excel & PowerPoint
· SharePoint
· Dropbox
· Procore (preferred)
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 am to 5:00 pm (Eastern)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 am to 5:00 pm (Eastern)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11545 Marketing & Business Development Virtual Assistant
Independent Contractor – CPT-11545 Marketing & Business Development Virtual Assistant/Marketing VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established Relationship and Emotional Leadership Coach is seeking a proactive Marketing VA to support community engagement, content marketing, relationship-based business development, partnership outreach, events, and ongoing marketing execution.
At the initial 10-hour-per-week level, the role is primarily focused on Facebook community research and engagement, creative/Canva support, blog and newsletter publishing, and a smaller portion of business development and partnership outreach. This role should not be viewed as primarily a lead-generation or business-development position.
The client provides the overall strategy and core content and is looking for someone who can turn those ideas into action while understanding the business, noticing opportunities, and taking initiative within established priorities and brand guidelines. The ideal candidate is mature, intuitive, creative, highly detail-oriented, emotionally intelligent, and comfortable building genuine relationships online.
The role will begin at approximately 10 hours per week, with the intention to grow toward 20–30 hours and greater marketing ownership over time.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. GoHighLevel (GHL) Management & Automation
Manage and maintain the client's GoHighLevel CRM, including contacts, tags, pipelines, and lead records.
Create, update, and troubleshoot GHL workflows and automations particularly in the SMM part of the platform.
Create and manage lead magnets, opt-in forms, landing pages, and marketing funnels.
Assist with setting up GHL systems for upcoming online courses and programs.
Monitor workflows and automations to ensure that leads and customers receive the correct communications at the appropriate times.
Maintain organized CRM records and ensure that leads are properly tracked and followed up.
Assist with website updates and basic website design within the client's existing platform.
Identify opportunities to improve existing marketing processes through GHL features and automation.
2. Social Media Management & Content Marketing
Manage and maintain the client's social media presence across YouTube, Facebook, Instagram, and LinkedIn thru GHL.
Plan, prepare, and schedule approximately four social media posts per week across Facebook, Instagram, and LinkedIn.
Manage YouTube content uploads and updates as required.
TikTok management may be included depending on the client's final confirmation.
Develop and maintain a consistent social media content calendar.
Repurpose existing content into social media posts, blog articles, newsletters, and email marketing campaigns.
Ensure that all published content reflects the client's brand voice, messaging, and target audience.
Monitor social media engagement and provide recommendations for improving content performance.
Identify relevant social media trends and opportunities that align with the client's business and audience.
3. Graphic Design & Creative Marketing
Create visually appealing and professional social media graphics, promotional materials, and marketing assets.
Update and customize existing Canva templates and branding materials.
Design graphics for Facebook, Instagram, LinkedIn, and YouTube.
Create promotional banners, flyers, event graphics, and digital marketing materials
Assist with refreshing landing page visuals, website images, and VIP experience page graphics.
Develop creative visual concepts for new programs and campaigns based on the client's direction.
Select appropriate photos, layouts, colors, and design elements that align with the brand's message and target audience.
Ensure that graphics communicate the intended message and emotional tone of each campaign.
Maintain consistency across all visual marketing materials.
Important:
The client already has established branding assets and Canva templates. The VA should be comfortable working with existing materials while demonstrating the creativity and confidence to develop new visual concepts when required.
The client is looking for someone who understands the difference between marketing a fun social event, promoting a couples retreat, and communicating sensitive relationship-related topics. Designs must reflect the actual purpose and audience of each campaign.
4. Business Development & Lead Generation
Research potential business partners, referral partners, and professional networks that may generate opportunities for the client's relationship coaching business.
Identify relevant professionals, particularly therapists specializing in emotional and mental health concerns such as anxiety, depression, and relationship-related issues.
Research potential referral sources and organizations that regularly engage with individuals and couples experiencing relationship difficulties.
Assist with identifying networking opportunities, partnerships, and relevant communities.
Conduct professional outreach through email, social media, and other appropriate communication channels.
Coordinate introductions, meet-and-greets, consultations, and follow-up communications.
Assist with engaging relevant Facebook groups and online communities to promote the client's services and events, following group rules and client approval where necessary.
Maintain an organized record of prospective partners, contacts, outreach activities, and business development opportunities.
Monitor progress and provide regular updates on new leads, conversations, and potential consultations.
The VA should be comfortable initiating conversations, building relationships, and inviting potential partners or prospects to connect. This is a relationship-driven business, so communication must be personable, natural, empathetic, and professional.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Demonstrated experience in digital marketing, social media management, and marketing support
Strong hands-on experience with GoHighLevel (GHL), particularly CRM management, workflows, automations, funnels, landing pages, and email/SMS campaigns.
Experience creating and managing social media content across Facebook, Instagram, LinkedIn, and YouTube.
Strong graphic design skills, particularly using Canva or similar design platforms.
Must have a Canva graphic design portfolio demonstrating relevant social media graphics, banners, flyers, promotional materials, and marketing designs.
Ability to understand branding, visual storytelling, audience demographics, and campaign objectives.
Strong creative judgment and the ability to translate ideas into appropriate marketing visuals with minimal instruction.
Experience in content repurposing, email marketing, and basic on-page SEO optimization for digital content is preferred.
Experience with lead generation, partnership research, or business development is an advantage.
Excellent written and verbal English communication skills.
Strong interpersonal skills, emotional intelligence, and the ability to communicate sensitively about relationship-related topics.
Mature, professional, proactive, and confident in handling responsibilities independently.
Strong organizational skills and the ability to manage multiple marketing tasks and deadlines.
Ability to work with minimal supervision and deliver quality output without requiring repeated revisions.
IDEAL CANDIDATE PROFILE
Warm, confident, personable, and an excellent communicator
Proactive, curious, resourceful, and comfortable bringing forward ideas
Mature and emotionally intelligent
Strong judgment and discernment, particularly because the client's content and work involve sensitive relationship issues
Exceptional attention to detail and follow-through
Creative with strong marketing instincts
Comfortable starting conversations and building relationships
Able to work independently within established brand guidelines and priorities, while knowing when to ask for clarification or approval
Not simply a passive task-taker; able to understand the business, execute reliably, notice opportunities, and increasingly take ownership
Comfortable learning the business over time and growing into a larger marketing role
Interested in learning the client's business deeply and growing with it long term
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GoHighLevel (GHL) – Required
Facebook, Instagram, LinkedIn, YouTube
Canva – Required
ChatGPT, Canva, CapCut or similar – Required
GoHighLevel Email Marketing / Automation
GoHighLevel Website and Funnel Builder – Required
Gmail, Zoom, or similar
Google Drive
Work Schedule
Contracted Hours per Week: 12 Hours (Hours expected to increase based on performance and business growth)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible PST Business Hours – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level (Senior or Advanced Preferred; However, strongest Junior candidates may be considered)
Contracted Hours per Week: 12 hours/week
Daily Working Time: Flexible PST Business Hours – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Male
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Written and Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United States
POSITION SUMMARY:
The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families. We are looking for someone who would also be interested in working as a Veterinary Assistant (VA) some of the time. This would mean being hands-on with the patients and assisting the medical team when necessary.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers
• Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs
• Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software
• Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team
• Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed
• Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling
• Assist outgoing clients by providing all necessary instructions, information, and invoices
• Dispense prescription items per the Veterinarian's instructions and sells retail products
• Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer
• Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem
• Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties and projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications: None
Experience:
• 1+ years experience in retail sales or customer service preferred
• Experience in a medical facility desired
Knowledge, Skills and Ability:
• Ability to provide effective customer service principles
• Basic knowledge of medical terminology
• Basic proficiency with a variety of computer programs including Microsoft Office Suite
• Basic written, verbal, and active listening communication skills
• Strong customer relations and interpersonal skills
• Exercises tact and diplomacy in dealing with sensitive issues and situations
• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong organizational and time management skills
• Effectively and quickly responds to requests in a proactive manner
• Strong attention to detail and high level of accuracy
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be
exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
assistance. Must be able to work flexible hours including evenings and weekends.
About Lakefield
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$20
—
$25 USD
Location: Guatemala City
Workplace: hybrid
About the Role
We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States.
In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads.
Key Context:
This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives.
Requirements
What We Are Looking For (Must-Haves):
Fully Bilingual (English & Spanish):
Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
Strong Design Portfolio:
We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
Hands-On Graphic & Video Creation:
Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
Social Media Expertise:
Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
Autonomous & Highly Organized:
Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
Empathetic Communicator:
Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Nice-to-Haves:
Basic Web & Landing Page Building:
Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
Digital Marketing & Lead Generation:
Familiarity with paid social ad setup or organic lead-gen funnels.
Industry Familiarity:
Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
Advanced Video Editing:
Experience crafting high-retention Reels, TikToks, and short-form storytelling.
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
US - Culver City, California, United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоPhilippines
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ГибридseniorNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоМожно работать из любой страны
Canada
United States
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоСША; This role is open to candidates based within U.S; You can work from anywhere within those time zones
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW