Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking to grow our
Business Value Engineer
team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.
What You’ll Be Doing:
Customer Insights
: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
Value Quantification
: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
GTM Enablement
: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
Value Storytelling
: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
Strategic Partnerships
: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.
What Makes you a Great Fit:
Innovative Mindset
: Possess a growth mindset, willing to learn new technologies and adapt quickly
Value Engineering Expertise
: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
Data Storytelling Skills
: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
Cross-Functional Collaboration
: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.
Bonus Points For:
3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
Familiarity with the Open Source landscape and community
If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you!
Compensation & Rewards:
In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
About the role
Checkout.com http://Checkout.com is looking for an ambitious Staff Data Engineer to join our Data and AI Platform Team. Our team’s mission is to build a platform where you can create reliable, scalable, AI-powered streaming and batch data applications, and share data across Checkout.com http://Checkout.com to improve business performance.
The Data and AI Platform team is here to ensure internal stakeholders can easily collect, store, process and utilise data to build AI use cases and data products aiming to solve business problems. Our focus is on maximising the amount of time engineers spend on solving business problems and minimising time spent on technical details around implementation, deployment, and monitoring of their solutions.
We're building for scale. As such, much of what we design and implement today is the technology/infrastructure which will serve hundreds of teams and petabyte-level volumes of data.
Key Responsibilities
- Work with stream processing technologies (Kafka and Flink) to build a continuously available large-scale event streaming platform
- Leverage subject matter and technical expertise to provide leadership, mentoring, and strategic influence across the organisation whilst building strong relationships with engineers and engineering managers
- Build tooling (modules/SDKs/DSLs) and associated documentation to foster the adoption of the streaming platform by enabling upstream teams and systems to easily publish data and deploy streaming applications
- Implement all the necessary infrastructure to enable end users to build, host, monitor and deploy their own streaming applications
- Provide consultancy across the technology organisation to drive the adoption of the platform and unlock event-driven use-cases
- Participate, translate, run and execute the collection of requirements and architecture/design initiatives into action plans
- Provide hands-on support for all event-based systems including incident triage and root cause analysis
About You
While experience with our specific tech stack is a plus, we welcome candidates with a strong background in data systems who are eager to learn. The core remit of this role is to own and scale our event streaming capability, not to serve as a general DevOps or infrastructure engineer.
- Strong presentation and communication skills with a proven track record of influencing engineering organisations
- Strong engineering background with a track record of implementing and owning event streaming platforms
- Hands-on experience working with stream technologies, ideally Kafka
- Experience designing and implementing stream processing applications with Flink
- Experience working with cloud-based technologies such as AWS (MSK, S3, Lambda, ECS, SNS)
- Experience with Kubernetes (either self-hosted or on the cloud)
- Experience with SQL databases
- Experience working with Docker, container deployment and management
- Experience describing infrastructure as code (Terraform or similar) as well as designing and implementing CI/CD pipelines
- Excellent programming skills with at least one of Java or Python
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you.
We’re looking for a Marketing Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us build, scale, and optimize co-marketing strategies with our key restaurant and grocery partners, driving mutual growth and maximizing brand visibility across Italy.
What You’ll Be Doing
You’ll be joining the Partner Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partners growth.
Here’s what your day-to-day might look like:
Lead end-to-end co-marketing strategies:
Develop and execute joint marketing strategies with top tier restaurant partners to drive customer acquisition, order growth and partner performance, ensuring partner marketing plans and campaigns calendar are fully integrated with Deliveroo’s broader marketing strategy and priorities while leveraging local markets dynamics, seasonal opportunities and partner’s priorities.
Manage commercial marketing relationships:
Act as the primary marketing point of contact for key account stakeholders, pitching opportunities and aligning promotional roadmaps.
Optimize partner campaign performance:
Monitor real-time performance indicators and campaign metrics, utilizing data-driven insights to continuously iterate marketing tactics and maximize shared ROI.
Monitor and manage relevant marketing budgets
, tracking monthly spend and ensuring effective budget allocation in line with campaign plans and business priorities.
Collaborate cross-functionally:
Work alongside central creative, local account management, and analytics teams to ensure partner initiatives align perfectly with national brand playbooks.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
5-6 years of experience in Trade or Partner Marketing departments
within fast paced environments across FMCG, e-commerce, tech or retail with a proven track record of developing and managing successful co-marketing campaigns.
Strong understanding of the Italian commercial landscape:
Deep familiarity with regional consumer behaviors, retail promotions, and local media channels across major Italian cities.
Proven ability to manage external stakeholders:
Exceptional communication, pitching, and relationship-management skills to successfully guide commercial conversations with enterprise partners.
Data-driven mindset with commercial acumen:
Comfort interpreting data sets to evaluate campaign effectiveness, optimize attribution, and report performance clearly to partners.
Self-starter with an adaptable and proactive mindset
, comfortable navigating constant change, making sound decisions in a fast-paced environment and taking ownership in dynamic situations.
Fluency in both English and Italian:
Full professional proficiency in both written and spoken languages to ensure seamless collaboration across local and global team structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Compensation
National Collective Agreement (CBA): CCNL Commercio e Terziario
Classification Level: Livello 2
The salary range for this role is €45,600 – €57,000 gross per year.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€45,60
—
€57 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Espoo; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Flight Software Deployment Engineer
- Location: Warsaw, Poland/ Espoo, Finland
- Department: Flight Software Build & Release Team
- Reports to: Flight Software Build & Release Team Lead
- Employment type: Permanent
- Workplace model: Hybrid (3 days in the office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The Build & Release team owns the path from source to flight-ready software across growing satellite constellations. This role exists because every artifact that reaches satellites in orbit must be reproducible, traceable, and verifiable. A bad update is not a simple rollback, it could mean a satellite becomes at risk.
This is not a generic SRE or DevOps role, the production environment is composed of satellites flying 500 km above our heads, and the software artifacts are cross-compiled embedded binaries. The role is in the realm of half build engineering and half embedded Linux development, you need to be willing to work at both ends.
Satellites are treated to OTA updates regularly which our team must make sure are built and deployed the right way, utilizing software development best practices.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Hands on software engineering of our satellite on-board updating system, built to deploy software and firmware updates: features, maintenance, tests and documentation.
- Contribute to the build layer across the flight software domain, so every repository is built, versioned and packaged the same way.
- Enforce immutable releases and harden the packaging and signing pipelines: least-privilege permissions, pinned workflows and dependencies, approvals, and proper signing key management.
- Work with the Linux platform team on how updates land on the satellite on-board computers, covering packaging format, filesystem layout and access control, making sure what we build installs cleanly and safely.
WHAT WE’RE LOOKING FOR
Must haves:
- Embedded software engineering experience, with hands-on embedded Linux development: cross-compilation for ARM or similar targets, kernel configuration, device tree overlays, root filesystem and image construction.
- Production CI/CD experience for compiled artifacts, not only containers or web deployments. GitHub Actions specifically is required, and workflow hardening experience is valuable.
- Working proficiency in C and C++ build environments, and in Python and Bash for automation.
- Experience implementing release integrity controls, immutable artifacts storage. Signing key management, PKI and trust chains, AWS object-lock storage and cloud key management are all valuable here.
- Shipping software to embedded devices already in the field with a package-based update mechanism, ideally opkg, under controlled release processes, quality gates and formal sign-of
Nice to haves:
- Command of CMake, including multi-repository setups, toolchain files, and shared build infrastructure that other teams consume. Buildroot experience is relevant here.
APPLICATION PROCESS
- Conversation with talent acquisition (~30 min).
- Screening with the hiring manager (~60 min).
- Technical test - take home task to be completed in 3 to 5 working days.
- Technical deep-dive (~90 min).
- On-site office visit & director interview (~60 min).
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s APAC go-to-market organisation is the fastest-growing part of our international business, spanning markets with distinct languages, cultures and buying styles. Today, enablement for the region is delivered by our global and EMEA teams. As we scale in APAC, we are establishing an initial in-region enablement presence, based in Sydney and supporting the field across the region.
As Enablement Lead, you will be hands-on in getting the APAC field ready: onboarding, ongoing skill development, manager coaching support and launch readiness, across GTM functions, not just sales. You will spend most of your time in the room, running sessions, building programmes and working directly with sellers and managers, in the time zones and languages where customer conversations happen.
This is a build role with a global spine. You inherit a working global and international enablement engine. Your job is to adapt it for APAC, deliver it across the region, and feed what you learn back into the international and global programme.
How we work: adults learn by doing, so we build sessions around live activity: practice, reflection, real customer scenarios. The measure is not what was covered in the room. It is what changes a week later in how people think, decide and sell.
This takes creativity and a solid understanding of how adults learn, applied at speed. The frontier moves quickly and the field is scaling fast. Much of the work is unlearning: helping experienced sellers let go of pre-AI habits, not just teaching new ones. AI is what makes this scalable: endless practice partners, personalised scenarios from real deals, feedback minutes after a call. You will use it that way, not to generate more content.
Key responsibilities
Set up the APAC enablement rhythm: in-region onboarding cohorts, live practice-based sessions in APAC time zones, and a feedback loop into the global programme
Adapt the international portfolio for APAC, where content for several markets needs to be written and translated ahead of delivery
Personally design and facilitate deal walkthroughs, role-plays and customer-conversation rehearsal, favouring practice over presentation
Partner with regional GTM leaders to build a coaching standard that scales as the manager layer grows
Own launch readiness for the region, so that when a new model or product ships, the APAC field is certified and conversation-ready in the same week cycle as everyone else
Build the measurement habit: track what the field does differently afterwards, not content shipped or attendance
Minimum qualifications
8+ years in GTM enablement, sales productivity or similar roles, including experience leading or running enablement programmes
Experience delivering GTM enablement in APAC, ideally across more than one of the region’s markets
Experience influencing beyond your own team or region, such as a programme adopted elsewhere or a senior stakeholder whose decision you changed
Hands-on track record designing and running practice-first enablement, measured by changes in field behaviour
A working understanding of how adults learn, and comfort helping experienced sellers unlearn pre-AI habits
Creativity with AI in your craft: personalised practice, real-deal scenarios and fast feedback rather than more content
Experience owning programmes end to end, from design through delivery and measurement
Experience enabling a field across languages and cultures, and knowing what breaks when English-first content ships as-is
Comfort working with sales leaders as a peer, including pipeline reviews, deal inspection and forecast conversations
Good judgement on when to adapt global programmes and when to adopt them as-is
Strong candidates may also
Have held both a global and an APAC enablement role
Have run enablement delivered across multiple APAC markets
Have helped build or scale an enablement function
Have carried a quota or led sellers earlier in their career
Have enablement experience in AI, developer platforms or technical products sold to both executives and builders
Have built manager or coaching programmes, not just individual-contributor enablement
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Product Designer
- Location: Espoo, Uusimaa, Finland
- Department: Product Management
- Reports to: Product Design Director
- Employment type: Permanent
- Workplace model: Hybrid (3 days / week in office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
This is the kind of project designers wait years for. You'll be the design lead and hands-on builder on one of the most exciting products we're working on: a largely greenfield space where AI and LLMs meet serious data intelligence and where the problems are genuinely hard, the kind nobody has solved before, because the product itself is new territory. We can't say much more here (some things we build, we keep quiet about) but if the idea of turning cutting-edge intelligence into something people can actually use makes your fingers itch, this is it. You won't inherit a design system or a roadmap but you'll shape both. And you won't do it alone: we're building a world-class design team from a small core and early hires like you set the bar for everyone who comes after. This role is for a builder, an IC who gets their energy from making things, not managing them
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES:
- Own design end to end for the product: from fuzzy problem to research to concept to polished, shipped UI. No handoffs, no "that's another team's job."
- Get out of the building (or into the ground station). Talk to users regularly, watch how they work and turn what you learn into design decisions everyone can get behind.
- Make the complex feel simple. Take AI, LLM and data-heavy workflows and turn them into experiences that feel obvious in hindsight.
- Prototype fast and often. Test ideas with real users and real data before we commit engineering time and kill your darlings when the evidence says so.
- Work elbow to elbow with engineers, data scientists and product. You're in the room when problems get framed, not just when screens get requested.
- Set the design foundations. As one of the first designers on this product, you'll shape the patterns, quality bar and ways of working that everyone after you builds on.
- Push the craft. Sweat the details, raise the bar on every release and give (and take) sharp design feedback.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Your craft is genuinely top-tier and your portfolio proves it. Sharp UX thinking, beautiful execution, obsessive attention to detail. We'll look closely so bring work you're proud of down to the last pixel.
- You've designed for data products, ML or AI, and you have opinions about it. You know what makes these experiences tricky and you've wrestled with at least some of it in real work.
- You've shipped design work that actually changed something. Adoption went up, churn went down, customers stopped swearing at the product. You can tell us what happened after you hit publish, ideally with numbers.
- You're a bit obsessed with users. Nobody has to send you to talk to customers; you're already there, asking awkward questions and coming back with your assumptions rearranged.
- You get a kick out of messy, ambiguous problems. There's no playbook here, half the time nobody knows what the answer is yet, and that's exactly where you do your best work.
- You own your stuff. The wins, sure, but also the faceplants. You'll tell us what went sideways, what you learned and what you'd do differently, without us having to drag it out of you.
- You make things happen without being asked. No design ops, no ticket queue, no waiting for permission. You spot what's needed, rally the right people, and ship.
NICE TO HAVES:
- You've designed in a properly technical environment, elbow to elbow with engineers or scientists, on systems with real complexity under the hood.
- Satellites genuinely excite you. If you've ever fallen down a Wikipedia rabbit hole about Earth observation at 1am, we should talk.
APPLICATION PROCESS:
- Recruiter screen
- Hiring Manager Interview
- Portfolio Review
- Assignment + Panel interview
- CPO interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care without admin or overhead. Therapists provide expertise while BetterHelp handles administrative tasks.
Why Join BetterHelp:
— New hourly compensation: $55 - $70 per hour for live sessions.
— $650 Health Benefit Stipend available for those committing 30 hours a week.
— No insurance issues, no clawbacks, no payment delays; weekly payments for every session.
— AI documentation support.
— 70% of clients use insurance, helping build and sustain a strong caseload.
— Therapist Perks Program offering exclusive discounts on clinical tools, professional resources, and wellness benefits.
Additional Benefits:
— Fully remote work from home.
— Flexible schedule with self-set hours.
— Free access to 390+ CEU courses.
— Free BetterHelp membership for self-care.
— Additional bonuses and incentives for high performers.
— Zero overhead; no fees collected from therapists.
— Autonomy over clinical decisions.
— Access to a community of over 30,000 therapists.
Requirements:
— Licensed as LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist/PsyD.
— Minimum 3 years of mental health counseling experience.
— Master’s or Doctorate degree in Counseling, Psychology, Social Work, or Marriage & Family Therapy.
— Fully independent license allowing therapy without supervision.
— U.S. residency, private workspace, reliable internet, and professional liability insurance.
— Private and professional environment for sessions.
— Excellent written communication skills.
— Must currently reside in the U.S.
Note: Interns or those requiring supervision cannot apply. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches without an additional mental health counseling license are not accepted.
Location: Mumbai, India
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI team member at Anthropic India, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises across India and the Asia-Pacific region understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally within India and the APAC region to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
Collaborate across time zones with global teams while serving as the technical expert for the India market
You may be a good fit if you have:
10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience working with enterprise customers in India or the APAC region, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Ability to work effectively across cultures and time zones as part of a global team
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Overview:
We are looking for an enthusiastic Relationship Manager to join our team in Poland, and serve as the primary point of contact, to further enhance customer experience, foster client loyalty, and drive business success in the region.
Responsibilities:
Perform client acquisition and strong relationship management with a portfolio of global VIP clients;
Provide tailored VIP support and account management for Polish- and German-speaking clients;
Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;
Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;
Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.
Qualifications:
Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;
Experience working in trading platforms or exchanges is highly advantageous;
Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred;
Strong communication and written skills;
Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations.
Fluent in Polish and German
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: İstanbul Office
Workplace: Remote
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Sr. R&D Engineer to join the Location team and improve the positioning engine behind Pointr's blue dot offering, used in airports, hospitals, and corporate campuses. The engine turns noisy real-world sensor data into a reliable location estimate, indoors and outdoors. It runs primarily on iOS and Android, with the shared C++ core also supporting WebAssembly and backend services.
You will take algorithm improvements from research through implementation, validation on real venue data, and release. The work spans probabilistic estimation, sensor fusion, and applied geometry, including the native mobile scanning code that supplies the engine's measurements.
You'll join a small, senior team with ownership over technical decisions and a short path from experiments to customer deployments.
WHAT YOU'LL DO
- Improve the accuracy, responsiveness, and robustness of Pointr's indoor-outdoor positioning algorithms across a wide range of venue types, devices, and real-world conditions.
- Research, develop, and evaluate positioning algorithms, spanning classical estimation and machine learning approaches, and measure whether they improve results on real venue data.
- Research and investigate emerging positioning technologies. Some work involves development kits, reference hardware, and measurement setups for capabilities not yet available on shipping phones.
- Build and use offline replay, accuracy regression suites, and simulation tools to measure improvements. Validate on real iOS and Android devices, where sensor behavior and runtime constraints can differ from desktop results.
- Develop production code in the shared C++ engine and the native iOS and Android sensor and radio scanning layers, with attention to performance, memory use, thread safety, and test coverage.
- Turn field issues, such as suboptimal hardware deployments or unexpected sensor behavior, into reproducible test cases and engine improvements.
- Use AI coding agents daily for research and development, and take responsibility for reviewing and validating their output.
- Shape technical decisions through experiments and code review. Document the reasoning behind your work and contribute invention disclosures where warranted.
WHAT SUCCESS LOOKS LIKE
- First 90 days: independently run and interpret the accuracy measurement tools, and ship your first engine improvement with tests and on-device validation.
- 6 months: own a significant area of the engine, deliver measurable positioning improvements, and diagnose field issues from customer venues.
- 12 months: set technical direction and measurement standards for your area, with improvements deployed at customer scale. Help the team develop and validate algorithms more effectively through reviews and better tooling.
WHAT WE SEEK
- 6+ years of professional software engineering experience, including performance-sensitive production code. Depth in algorithms and estimation matters more than your current programming language; prior C++ experience is preferred, not required.
- Strong grounding in probabilistic state estimation and sensor fusion, including recursive Bayesian filtering and particle-based methods, with the judgment to choose an approach suited to the problem.
- Solid applied mathematics, including linear algebra, probability, numerical methods, and geometry. You can distinguish model limitations from data quality problems.
- Experience working with noisy, real-world sensor time series: reproducing issues from recorded traces, isolating causes, and validating changes with measurable results and automated tests.
- Daily use of AI coding agents and a basic understanding of how they work, including context windows, tool use, prompting, instruction files, and common failure modes. You can direct agents effectively and critically review their output.
- Working knowledge of iOS or Android development, enough to build and debug on real devices and modify native platform code.
- Comfort with native development tools, including build systems, Git, compilers, sanitizers, and profilers, and with cross-platform constraints.
- Clear technical communication with engineers and non-engineers, and a collaborative approach to technical disagreements and code review.
- Professional fluency in English, both written and spoken.
PREFERRED QUALIFICATIONS
- Experience in indoor positioning, GNSS, robotics, SLAM, pedestrian dead reckoning, or RF signal processing.
- Hands-on experience with Claude Code or OpenAI Codex; other AI coding agents also qualify. Experience building agent tools or integrations is a plus.
- Experience with modern C++, Swift, or Kotlin, or shipping a shared native core in iOS and Android apps.
- Familiarity with mobile constraints that affect positioning, including background execution, sensor and radio scanning APIs, power budgets, and device differences.
- Knowledge of ranging and positioning methods used with radio technologies such as BLE, UWB, or Wi-Fi.
- Experience with computational geometry, geospatial data, or map processing. Wayfinding and graph algorithms are useful secondary skills.
- Experience applying machine learning to motion or signal models, with evidence that it improves on classical estimation methods.
- Experience building simulation or visualization tools for algorithm development.
- An MS or PhD in a relevant field, research publications, or equivalent demonstrated depth in positioning, estimation, or spatial algorithms.
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary and stock options, based on experience and market
- Private supplementary health insurance, in addition to statutory SGK coverage
- Paid annual leave under Turkish Labor Law (14 days/year for years 1–5 of service, rising with tenure), plus 5 additional paid days in your first year as a Pointr benefit
- Official public holidays as set by the Turkish government (approximately 15 days in 2026, including national holidays and the Ramadan and Sacrifice Feast holidays)
- Paid sick leave with a doctor's report, per Turkish Labor Law
- 24 weeks of paid maternity leave (state-paid) and up to 6 weeks of paid paternity leave, topped up by Pointr Bilişim above the statutory minimum
- Mandatory SGK social security contributions
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
HOW WE USE YOUR DATA
Pointr Bilişim A.Ş. processes the personal data you submit as part of your application in accordance with Turkey's Personal Data Protection Law No. 6698 (KVKK), solely to assess your candidacy and manage recruitment. Our full candidate clarification notice (Aydınlatma Metni) is available upon request.
#LI-REMOTE
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: US Remote; Mexico
About the role
This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Professional Services and Managed Services functions at Cyberhaven. The Senior Data Protection Analyst holds a key position in providing continuous value for our customers and is responsible for advancing the mission of identifying potential insider threats and investigating endpoint forensic incidents. You will be responsible for performing technical analysis of data security incidents, finding and exposing risk in a customers environment as well as handling documentation and project management aspects of incident response. You will also perform analysis of events and incidents.
What you’ll do
- Provide insight into DLP analytics and related issues.
- Analyze Cyberhaven’s Data Detection and Response (DDR) platform event data to improve policies and incidents/alerts and bring focus to areas where data loss risk may exist.
- Refine datasets and policies and manage them as customers’ data risk strategy matures and business needs evolve.
- Prepare and present summaries and reports to internal team members.
- Eliminate noise and false-positive information from analytic results to enhance detection accuracy.
- Conduct forensic analysis on people, groups, and non sanctioned egress destinations as requested.
Who you are
- 5+ years with data protection or adjacent security tools (EDR, SIEM, SOAR) and 2+ years in Insider Threat/InfoSec.
- Strong grasp of endpoint protection best practices and incident mitigation workflows.
- Experience with DLP, Insider Threat, CASB and controls for handling sensitive data.
- Comfortable across macOS, Linux, Windows and cloud platforms (AWS, GCP, Azure).
- Data & automation: SQL for analysis; build/maintain dashboards; edit XML-based DLP rules; script and use APIs.
- Excellent problem-solving and communication skills; collaborative on a global team; customer-centric with a passion for cloud security and emerging tech.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Australia
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT THE ROLE
ClickUp is hiring a Strategic Solutions Engineer to partner with our Sales team across APAC, helping prospective and existing customers turn business challenges into practical solutions. You will lead technical discovery, deliver tailored demonstrations, design solutions, and guide technical evaluations that help customers adopt ClickUp, expand their use of the platform, and realise measurable business value.
This is primarily a customer-facing pre-sales role, with approximately 80% focused on direct sales opportunities and 20% supporting our partner ecosystem. You will combine business process mapping, compelling storytelling, and hands-on work with AI, automation, and integrations to show customers better ways of working. You will also help partners build their technical confidence through targeted enablement and support on shared opportunities.
KEY RESPONSIBILITIES
- Discovery & Solution Design: Partner with Account Executives to understand customer goals, map current business processes, and design solutions that connect ClickUp capabilities to measurable outcomes.
- Tailored Demonstrations & Storytelling: Deliver customer-specific demonstrations, workshops, and executive presentations that show the value of ClickUp for prospective and existing customers.
- Technical Evaluations & Proof of Value: Own the technical evaluation from discovery through working sessions, technical Q&A, proof-of-value projects, integration scoping, and final value presentation.
- AI, Automation & Integrations: Build and demonstrate practical AI-driven workflows, agent-based solutions, and lightweight integrations that help customers improve productivity and operational efficiency.
- Technical Deal Support: Address technical objections, contribute to functional and technical RFP responses, and help customers evaluate solution fit, feasibility, and business impact.
- Cross-Functional Collaboration: Work with Professional Services, Customer Success, Product, Engineering, and global Solutions Engineering teams to resolve technical questions, share customer feedback, and support a clear handoff from evaluation to implementation.
- Reusable Assets & Best Practices: Develop demo environments, solution patterns, and technical content that improve the quality and efficiency of customer engagements. Manage multiple opportunities with sound prioritisation and commercial judgment.
- Partner Enablement: Help partners strengthen discovery, demos, and solution design through targeted training and reusable assets covering ClickUp, AI, integrations, and workflow automation.
- Partner Co-Selling: Support selected partner-led and shared opportunities with technical discovery, demonstrations, and solution guidance, working alongside Partner Managers and Account Executives.
QUALIFICATIONS
REQUIRED
- 5+ years of solutions engineering experience.
- Strong presentation, storytelling, and workshop facilitation skills, with the ability to connect product capabilities and technical details to business outcomes for different audiences.
- Strong customer-facing skills, including the ability to build credibility, influence technical and executive audiences, and handle objections thoughtfully.
- Ability to map business processes, facilitate whiteboarding sessions, and translate customer requirements into clear solution designs.
- Creative problem-solving skills, an eagerness to learn new technologies, and sufficient technical depth to build lightweight custom solutions using APIs, web services, integrations, or automation.
- Hands-on experience applying AI and LLMs to practical workflows, with the ability to explain their value and limitations to customers.
- Strong commercial judgment, structured problem-solving, and comfort managing multiple concurrent priorities with urgency and limited supervision.
- Willingness to travel up to 30% for this role.
PREFERRED
- Experience supporting enterprise customers or complex, multi-stakeholder buying processes.
- Experience with project management, portfolio management, collaborative work management, or other horizontal SaaS platforms.
- Familiarity with integration platforms such as Workato, Zapier, Unito, or Make.
- Experience enabling colleagues, customers, or partners through training, workshops, or reusable technical content.
LOCATION
- This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Companions Animal Hospital - St. Cloud, Minnesota
Veterinary Assistant / Client Care - No Nights! No Weekends!
Companions Animal Hospital is looking for a
Veterinary Assistant / Client Care Representative
who enjoys both hands-on patient care and working with people.
This is the perfect role for someone who likes variety, stays busy and is comfortable moving between our medical and client care teams. One part of your day may include assisting with appointments and treatments, while another may involve helping clients, answering phones or keeping the schedule moving. Both are critical to helping pets and the people who love them.
WHY COMPANIONS?
We are a three-doctor, AAHA-accredited practice focused on exceptional medicine, exceptional service and continued learning.
Our team works hard, supports one another and genuinely enjoys working together.
We’re open Monday through Friday from 7 a.m. to 6 p.m.—no nights, no weekends.
WHAT YOU’LL DO
Welcome clients, answer phones and schedule appointments
Assist with check-in, discharge, invoicing and payments
Help manage client communication, appointment flow and schedule openings
Maintain accurate medical records
Assist veterinarians and technicians with appointments, treatments and procedures
Obtain histories, vital signs and patient information
Assist with patient handling, sample collection, radiology, pharmacy, surgery and dentistry
Perform skills such as venipuncture and catheter placement based on experience
Jump in where needed to support patients, clients and teammates
WHAT WE’RE LOOKING FOR
Previous veterinary experience preferred
1+ years of Veterinary Assistant or customer service experience preferred
Comfortable working with both pets and people
Strong communication and customer service skills
Organized, dependable and detail-oriented
Able to multitask in a busy environment
Positive, team-oriented and eager to learn and offer solutions to whatever comes your way
Experience with venipuncture, catheter placement, radiology, anesthesia, surgery, dentistry and pharmacy is a plus, but you do not need to be an expert in every area.
OUR VALUES
Respect • Learning • Do the Right Thing • WOW Service • Fun
No two days look exactly the same at Companions. One minute you might be helping a nervous puppy owner schedule their first visit, the next you're helping a team member care for a patient or celebrating a pet's clean bill of health. If you enjoy variety, love being part of a team and like staying busy, you may fit right in.
Hours:
Our hospital is open 7a-6p Monday-Friday.
Pay:
$16-$19/hour, depending on experience and certification
Benefits include paid time off, paid holidays, health, dental and vision insurance, life insurance, 401(k), team member discounts, uniform allowance and more.
Learn more about us at
companionsweb.com
.
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 40 lbs. with assistance.
Equal Employment Opportunity
We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Customer Service Representative, CSR, Receptionist, Front Office, Medical, Veterinary
Compensation Range
$16
—
$19 USD
Location: Remote (US)
About Onramp
Onramp is building the money platform of the future for individuals, businesses, and financial institutions: Bitcoin, dollars, and stablecoins in one place, secured by multi-institution custody and delivered through products people love and APIs institutions build on. We are a FinCEN-registered Money Services Business, SOC 2 Type I compliant with the Type II observation period underway, and work directly with banks, custodians, and financial institutions. Security is not a department here. It is the product.
The Role
You'll be the day-to-day owner of Onramp's security roadmap, reporting to our Engineering Lead and partnering with our CCO, who owns SOC 2 and compliance. We already run a layered program mapped to our SOC 2 controls; your job is to take it further and keep it ahead of the threat landscape. About two-thirds of your time is security, the rest is product engineering on the same team. On any given week, you might:
Advance our controls across identity, endpoint, network, email, and browser layers, and handle the change management that gets a small team to adopt them
Lead incident response: triage, run the response, coordinate with custody partners when needed, and turn every event into a stronger playbook
Build AI-driven offensive testing: continuous, agent-assisted pen testing and attack simulation that complements our manual program and feeds findings straight to engineering
Harden the developer pipeline and cloud posture across GitHub, GCP, and Vercel: supply chain scanning, secrets management, IAM least-privilege, required checks on auth, withdrawal, and KYC paths
Extend custody-specific monitoring and runbooks: fee wallet controls, signing and quorum alerting, address verification
Refine the verification SOPs sales and ops use against deepfakes, synthetic identity, impersonation, and coerced withdrawals, and train the team on them
Run access reviews, service account inventory, vendor risk reviews, and SOC 2 evidence as part of the work rather than after it
Govern our AI-native toolchain with a lightweight pre-adoption review for new connectors and agents
Ship product code in our TypeScript/Next.js and Elixir/Phoenix services
Who You Are
4+ years hands-on security engineering, ideally at an early- or growth-stage fintech, custody, or exchange, where you owned the controls, not just the findings
You've run incident response end to end and written the
post-incident review
Offensive-minded, with pen testing experience and real interest in making it continuous with AI agents
A working software engineer on at least one side of a modern stack (React/Next.js and TypeScript, or Elixir/Phoenix, Node, or comparable)
Deep on identity, endpoint, and cloud security in a Google Workspace, GitHub, GCP, and Vercel environment, and opinionated about right-sizing tooling for a small team
Fluent in today's threats: AI-driven supply chain attacks, session theft, OAuth phishing, deepfake social engineering
SOC 2 in practice: you know what an auditor asks for and build evidence into the workflow
Insanely AI-native, with strong views on securing agents without adding friction
A clear writer of runbooks, threat models, and async updates people actually read
Calm in an incident, direct in a review, comfortable with early-stage ambiguity and pace
You don't need bitcoin protocol experience to apply. You do need to be curious about it and willing to go deep on custody fast.
Nice to Have
Bitcoin custody experience (multisig, PSBT, key-agent architectures), Elixir/Phoenix, agentic security tooling, GCP Security Command Center or Wiz, Terraform, OSCP or equivalent, CTFs or public disclosures.
Why This Role, Why Now
Ownership: the program, standards, and tooling are yours to drive as we scale
Stakes: we custody bitcoin for HNW clients, RIAs, and institutions. Withdrawals are irreversible
The AI moment: budget and mandate to push AI-native security on both the defensive and offensive side
Range: security engineer and product engineer in one seat, on a small team where you see the whole system
How We Work
Remote-first (US), high-trust, low-ceremony. Small pods, direct communication, written culture, biweekly all-hands with live AI demos. We care about output, not hours.
This role starts as a remote contract with a clear path to full-time and equity once fit is confirmed on both sides.
The Process
Intro call, technical conversation with the Engineering Lead and CCO, a working session (bring your AI toolkit), founder conversation, offer.
What We Offer
High agency and
first-principles thinkers
Flat structure, builder-first execution culture
Mission-driven: Bitcoin only, no altcoins
Collaborative, transparent,
and low-ego
Competitive compensation, with meaningful equity on conversion
to full-time
How to Apply
Send your resume and a short intro video to hiring@onrampbitcoin.com covering:
A security control or program you owned end to end and how you got a team to adopt it
An incident you helped run and what changed because of it
One AI-leveraged workflow you've built or wished you had
Why Onramp
Email subject:
Application — Security Engineer
Apply
Send us your application
Email Your Application
Location: Madrid, Spain
Play it. Break it. Perfect it.
At Universally Speaking, you don’t just play games you make them flawless. We’re looking for linguistic perfectionists who live for precision and care deeply about great gaming experiences. You’ll dive into new worlds, spot every linguistic bug, and make sure every word, phrase, and line feels right. It’s hands-on, it’s fast-paced, and it’s all about ensuring players across the globe get the best possible version of the game.
What you’ll be doing
•You’ll work side by side with talented testers, translators, and developers, reporting issues clearly and working relentlessly to make sure they’re fixed. If you’re motivated by detail, passionate about games, and ready to be part of something that shapes how players experience them you’ll fit right in.
•You’ll be the guardian of language in every game you touch making sure every word, menu, and in-game message feels natural, accurate, and culturally right.
•You’ll test games like a pro, following our proven Universally Speaking LQA methods that define the industry standard for linguistic quality. Every detail counts, and you’ll make sure nothing slips through.
•Your reports will make a difference: you’ll use professional bug databases to describe linguistic issues clearly, track progress, and verify that fixes hit the mark.
•You’ll evolve from tester to trusted LQA expert across everything from indie gems to AAA blockbusters owning your projects and mastering the full testing cycle from start to finish.
•You’ll write and refine test cases, document your findings, and set the bar for best practices in LQA.
•You’ll collaborate with developers and fellow testers early in the process, helping shape how each game’s localisation is tested and improved.
•And beyond that, you’ll constantly look for smarter, faster, better ways to do things taking initiative to optimize workflows, share knowledge, and raise the standard for everyone around you.
Requirements
What you’ll bring to the game
•You’re someone who notices the smallest details others miss, and you can’t rest until everything’s perfect. You speak Czech like it’s second nature and handle English with confidence, both written and spoken.
•Games are your thing you live them, breathe them, and you care how they sound, look, and feel. You thrive in a team that moves fast and works under pressure, never losing focus or quality along the way.
•You’re proactive, determined, and naturally curious about how things work. You use that curiosity to make improvements and find better ways to deliver great results.
•You’re nimble with tech: comfortable using databases, spreadsheets, testing tools, and the usual suspects in MS Office. Organisation and accuracy are your companions.
•And of course you already have the right to work in Spain. This role needs you in the office, part of the action, not remote.
Extra Points for
•Experience in LQA, translation, or proofreading you’ve seen how words take shape across languages.
•Familiarity with translation systems.
•Previous use of test case management tools or text editing platforms.
•An understanding of gaming trends and the culture behind them.
•A degree in linguistics or a related field it’s great background, but not a deal-breaker.
What's in it for you?
•A chance to turn your passion for games into a full-time career getting hands-on with titles before anyone else does.
•A dynamic, international team where creativity and precision go hand in hand. You’ll work with people who share your obsession with quality and detail.
•Full-time stability with a Monday–Friday schedule, so your evenings and weekends stay yours.
•An onsite environment that keeps the buzz alive collaborate face to face with talented testers and developers in our modern office at Alvento Business Park, Madrid.
•Opportunities to grow your skills through real-world experience in LQA, translation technology, and project management.
•A culture built around teamwork, learning, and the satisfaction of knowing you help shape how millions of players experience their favourite games.
Benefits
We don’t just make games better we make work better too. At Universally Speaking Madrid, you’ll enjoy benefits designed to support your growth, wellbeing, and career journey.
•Free daily transportation to and from the office get to work with ease.
•Career growth and learning opportunities to help you level up professionally.
•Paid training with leading specialists in the games industry learn from the best.
•A culture built on diversity, equity, and inclusion your voice always matters here.
•A rewarding referral program bring great people in and get recognised for it.
Ready to join the game?
If reading this made you think, “That’s me” then we want to hear from you. Apply now and start shaping the worlds players will explore next. At Universally Speaking, we’re always scouting for language talent from every corner of the globe. So even if this role isn’t a perfect match, share it with your friends who live for games and language as much as you do because we’re always expanding our team of multilingual heroes.
Your journey starts here. Let’s make games unforgettable, together.
At Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective.
What matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong.
Location: Ho Chi Minh City, Vietnam; Vietnam
Top Reasons To Join Us
Working for the Insurtech Market Leader.
100% Remote
Working with cutting edge technologies (Kubernetes, Terraform, GraphQL etc.) and multiple Cloud providers (AWS/Azure/GCP).
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C.
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally.
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more.
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world.
We are fully funded and backed by reputable VC funds and strategic institutional investors.
We have a global presence in Asia, EMEA and the Americas.
We’ve grown our annualized revenue by over 30x since January 2021.
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.
About the Role
We are seeking a
Senior Full Stack Engineer
with a strong focus on
Support & Observability
to join our global engineering support team. This role is ideal for engineers who are passionate about solving complex technical problems, improving system reliability, and delivering exceptional customer experiences.
You’ll be part of the
frontline technical team
—working directly with customers, troubleshooting and resolving platform issues, and collaborating with engineering teams to improve our systems, tools, and processes. While this is a support-heavy role,
solid software engineering skills and strong observability knowledge are essential
.
About Support Team
Our Support Team acts as the
first line of technical assistance
for our customers and internal stakeholders. We not only resolve technical issues but also focus on
advocating for customers, enhancing support tools, improving documentation, and collaborating closely with engineering teams
to elevate the overall experience.
The team works closely with
product and project engineering teams
to deliver the
best possible experience to our customers at scale
, ensuring that solutions are not only reactive but also continuously improved for long-term impact.
What You Will Do
Triage and troubleshoot support issues, when required escalate to project or product engineering teams.
Analyze system behavior using observability tools—logs, metrics, tracing—to diagnose root causes of incidents in distributed systems.
Debug application code (primarily in .NET or NodeJS) and, when required, contribute fixes or code-level solutions.
Take ownership of technical issues by directly investigating and resolving problems at the code level, including identifying root causes and implementing fixes when necessary.
Work closely with our technical stack (AWS, Azure, GCP, Kubernetes, Dapr, Terraform, Temporal, Mongo Atlas, PostgreSQL) and our platform languages (.NET, NodeJS, Java).
Configure enterprise monitoring solutions.
Conduct thorough post-incident reviews to identify root causes and implement preventive measures.
Automate support needs, develop runbooks, improve and maintain support tools.
Participate in infrastructure capacity planning, demand forecasting, software performance analysis and systems tuning.
Understand our product offerings and continuously look for ways to improve the engineering support experience and platform engineering tooling.
Participate in R&D / explorations / automation with AI.
Help define and drive adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution.
Participate in strategic discussions around customer lifecycle, retention, and satisfaction.
What We Need
At least 6 years of experience in support or full stack engineering with a strong focus on delivery, observability, and cloud technologies.
Strong hands-on experience in software development with modern technologies such as
.NET,
Node.js
and
React
or
Vue.js.
Proven experience
leading a squad/team
, coordinating team members, driving delivery, and providing technical guidance and mentorship.
Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems.
Observability and Monitoring Tools: Experience in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures.
Exceptional problem-solving skills and ability to take ownership of customer issues through to resolution.
Strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams.
Fluent in English.
A customer-first mindset—empathetic, responsive, and solutions-driven.
A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Being adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
You might thrive in this role if
You prefer short projects where you can go deep and chase a problem down vs. building long-term solutions over many months. You enjoy seeing multiple use cases, understanding the broad landscape, all while going deep on specific issues.
You have previous experience in the insurance or InsurTech space.
You are proficient with customer support platforms (e.g., Jira, Zendesk).
You have proven track record of leading and scaling customer service operations in a fast-paced environment.
Why You'll Love Working Here
International Environment
Competitive remuneration package
Fully Remote
Annual Leave
Annual Performance Bonus
Stock Options after 6 months
Health Insurance
Remote Work Allowance
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Tokyo, Japan
About the Company
Our client is a Hong Kong-headquartered hospitality technology and services company with operations across Asia Pacific.
Since 2003, the company has partnered with leading 4–5 star hotels to design and manage loyalty, rewards, membership, and local guest engagement programs. Its portfolio currently includes approximately 20 hotel membership programs, with continued expansion across markets including Tokyo, Manila, and Saipan.
The company combines technology and hospitality expertise to help hotels strengthen relationships with their most valuable local guests and deliver a more engaging membership experience.
About the Role
We are looking for a Membership Ambassador to drive membership enrolment, engagement, and guest satisfaction at one of our partner hotels in Tokyo.
This is a highly customer-facing and sales-oriented role, working closely with the hotel's F&B team while reporting directly to the company's Senior Management Team.
You will be responsible for increasing awareness and adoption of the hotel's membership program, onboarding new members, and ensuring existing members receive a consistently positive experience.
Key Responsibilities
Drive new member enrolment through proactive engagement with hotel guests and F&B customers.
Promote the membership program and maximise its visibility across the hotel.
Welcome and onboard new members, explaining membership benefits and services.
Build strong relationships with members and encourage ongoing engagement and participation.
Support members and their guests throughout their hotel experience, ensuring a positive and memorable experience.
Work closely with the hotel's F&B team to support smooth service delivery for members.
Build strong relationships with hotel department heads and coordinate timely member communications.
Support the planning, execution, and hosting of member events, promotions, and engagement activities.
Gather member feedback and identify opportunities to improve the membership and guest experience.
Prepare regular activity and performance reports covering membership growth, member feedback, events, and platform improvements.
Attend regular hotel F&B and management meetings as required.
Work closely with the company's Senior Management Team and hotel management to achieve agreed KPIs.
Key KPIs
New membership enrolments
Member engagement and participation
Member satisfaction and feedback
Membership visibility and conversion
Event and promotional participation
Quality and consistency of member support
Requirements
2–5 years of experience in hospitality, hotel operations, F&B, retail, sales, customer service, or another highly customer-facing environment.
Strong verbal communication skills in Japanese and English.
Comfortable engaging with customers proactively and building rapport with different types of guests.
Service-oriented with a strong focus on creating a positive customer experience.
Sales-minded and comfortable promoting products, services, or membership programs.
Strong interpersonal and relationship-building skills.
Able to work independently while collaborating closely with hotel teams and management.
Strong organisational skills and attention to detail.
Comfortable working in a fast-paced, on-site hospitality environment.
Previous experience in a hotel, hospitality, membership, loyalty, F&B, or premium customer-service environment is preferred.
Working Arrangement
On-site at a partner 4–5 star hotel in Tokyo
Tuesday–Saturday
12:00 PM–9:00 PM
ОфисLondon
Milan, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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leadSydney, Australia; You will spend most of your time in the room, running sessions, building programmes and working directly with sellers and managers, in the time zones and languages where customer conversations happen; Set up the APAC enablement rhythm: in-region onboarding cohorts, live practice-based sessions in APAC time zones, and a feedback loop into the global programme
ГибридEspoo
Mumbai, India; Collaborate across time zones with global teams while serving as the technical expert for the India market; Ability to work effectively across cultures and time zones as part of a global team
Poland - Remote
УдалённоseniorГеография найма не уточнена
seniorUS Remote; Mexico
УдалённоAustralia; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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