Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's AI Group is responsible for defining new ML products, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, novel applications of transformer neural networks and fine-tuned LLMs. We test and measure the real customer impact of everything we deploy.
We plan to double in size, and are on the lookout for an experienced manager to manage a team of highly-performing ML scientists. Engineering managers in Fin are not just people managers: they also have a track record of IC contributions, and can stay close to the work of their team. We won’t ask you to write code every day, but you should feel comfortable giving technical advice to your team and having a good deep grasp of what it should (or shouldn’t!) work on (and maybe even do an occasional code review or a PR).
What will I be doing?
Managing, mentoring and coaching a team of 10+ ML scientists, spread across our three offices in Dublin, London and Berlin.
Collaborating with ML, engineering, product, and design leaders to shape work of the team and the impact it has on our products.
Enabling your team to achieve high levels of productivity, performance and reliability.
Expanding the team and promoting its brand both internally and externally (recruitment, event planning, etc.).
What skills might I need?
Experience leading, developing and supporting ML teams that deliver impact quickly.
A 5+ year track record of your own individual contributions in ML, AI, NLP, or data-related field.
Excellent applied ML and coding skills.
The ability to thrive in an ambiguous environment with a high degree of autonomy.
Strong communication skills, both within technical teams and across disciplines.
MSc or PhD in an ML-related field, or similar knowledge.
Bonus skills & attributes
Track record shipping ML user-facing products.
Experience in a research environment.
Deep experience in an applicable ML area - e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering.
Data skills: visualization, SQL etc.
Deep knowledge of software engineering practices.
Experience in recruiting ML scientists in a capacity similar to a hiring manager.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bergisch Gladbach, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Heinsberg, Germany; Hannover, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rostock, Germany; Rimbach, Germany; Schwerin, Germany; Ulm, Germany; Stuttgart, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Insight Analyst
to join one of our
clients' teams
.
If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you
Key Responsibilities
Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.
Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.
Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings.
Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.
Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.
Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing.
Shift work is required to cover early morning delivery schedules
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin's AI platform and AI agent.
As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.
This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.
What will I be doing?
Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platform or AI agent and be accountable for its vision, strategy, and impact.
Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Fin platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.
What skills do I need?
Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.
Why you'll love it here
You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
You’ll have real autonomy, real impact, and real responsibility.
You’ll help build the next generation of customer service through the power of AI.
You’ll help shape the future of AI PM craft at Fin.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Home based - Worldwide
This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Field Engineering Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Field Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing a team in your time zone.
What your day will look like
Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Shanghai, China
Our Client
Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations.
Job context
The production laboratory is headed by the Laboratory Manager, supported by Chemist and Lab Technician (responsible for the operations). The main activity of the laboratory is to analyze fuel oils and distillates as per ISO 8217.
Position in the organization
Reports to General Manager & Laboratory Manager (R&D)
Directs the work of Chemist and Laboratory Technicians.
Job Objectives
Ensuring the realization and optimization of laboratory and related administrative work, in such a manner that the work can be done efficiently, safely, within the budget, and with the required quality level.
Results/Outcome expectations
Formulated Departmental Plan
Core Activities:
Drawing up of an annual departmental plan (including budget) and formulation of departmental targets in conformity with the company/group targets
Formulation of plans with concrete objectives and activities relating to organization, staffing, processing, building management, environment, safety and quality
Coordination of plans with the GM and the Service Director of Testing within as well as outside their own department
Result Criteria:
Quality of substantiation of plans
Feasibility of execution of plans
Degree to which departmental plan conforms to the company/group targets
Controlled and Completed Departmental Work
Core Activities:
Organization of activities, delegation of tasks, responsibilities and authority
Directing work relating to the implementation of departmental targets
Supervising the execution and progress in terms of quality as well as quantity
Ensuring optimal alignment between the personnel and the workload
Approval of accounts and contracts within the authorized signatory’s scheme
Setting priorities and resolving more complex problems
Conducting work meetings with employees
Result Criteria:
Efficient organization and set up of the laboratory
Implementation of the departmental plan/targets within the budget
Quality and quantity of work
Degree of alignment between personnel appointments and workload
Guaranteed Quality and Safety
Core Activities
Ensuring that the laboratory operations comply with the quality handbook, the customer requirements, the laws and regulations, and the accreditation requirements
Translating and (arranging for) implementation within the laboratory, of changes in laws and regulations and/or group regulations relating to quality, working conditions, health, safety and environment
Revising / improving and validating procedures, reports, work methods, etc.
Arranging for the necessary permits
Supervising and ensuring overall compliance, organizing and arranging for the execution of internal audits and risk assessments
Organizing and reporting of witnessing’s
Result Criteria
Degree of compliance
Quality of internal audits and risk assessments
Timely availability of required permits
Proposals for Improvement Addressed to the Managing Director
Core Activities
Collection and analysis of internal and external information at the request of the General Manager, among other things, from risk surveys, audits, lab performance results, changes in laws and regulations relating to relating to environment, safety, quality, etc.
Provision of inputs, thinking along in the formulation of departmental plan and direction, submitting proposals for improvement
Verifying this information regarding trends, relevance, or advantages and disadvantages, and working out proposals for optimization
Collecting, reporting and explaining findings
Result Criteria
Number of suggestions for improvement implemented
Quality of substantiations
Managed Laboratory Equipments and Materials
Core Activities
Purchase of required laboratory equipment, material, etc., making of price, delivery and maintenance agreements with suppliers
Ensuring maintenance of the laboratory, waste disposal, calibration of laboratory equipment and approval of validation reports
Result Criteria
(Cost) efficient purchasing
Timely availability of required equipment and materials
Order/neatness in the laboratory
Managements Reports Delivered
Core Activities
Assessment and evaluation of (financial) monthly reports concerning the number of test results delivered, the budget, complaints, number of employees hired, overtime hours, etc., among other things.
Pointing out possible patterns/trends
Participating in periodic team meetings with the GM and other managers about the state of affairs and operational aspects
Reporting results; explaining differences between the budget and KPI’s.
Result Criteria
Contribution to team meetings
Degree to which results are made understandable
Usability of information to make cost corrections and for decision making
Performing Employees
Core Activities
Handling personnel issues under his responsibility domain in accordance with the company policy
Result Criteria
Degree of availability of qualified employees
Degree of target achievement amongst employees
Degree of motivation amongst employees
CAPEX (Capital Expenditure)
Core Activities
Responsible for the planning and acquiring of CAPEX for the operations of the Lab
Result Criteria
No delay and efficient.
Equipment
Core Activities
Well maintenance of Lab equipment and minimize downtime.
Responsible for providing weekly update on equipment breakdown, and the estimate downtime.
Result Criteria
Number of equipment downtime
Timely update
Work-related concerns
Working in mostly standing and slightly stooped posture.
Odour nuisance (foul-smelling substances) of chemicals and substances, irritation of mucous membranes.
Risk of injury through glass breakage, splashing of acids, fires in equipment.
Requirements
Experience in running a laboratory (with experience in CMA-CNAS / ISO 17025).
6 to 10 years in respective functional domain, and 3 to 6 years in management or consultative function
Bachelor/undergraduate is essential.
Master/graduate in respective domain would be a plus.
Speaking and written English language is essential.
Location: Shanghai, China
Our Client
Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations.
Role Purpose
This is a commercial role the purpose of which is to grow our client's sales for marine customers across a given geographical region using both “farmer” and “hunter” sales styles
Sales growth should be achieved from existing accounts by growing volumes, up-selling & cross-selling additional services to gain a larger share of wallet (volume and price are the indicators here)
In addition, sales growth should be achieved by winning new customers or converting accounts that are not using their services to our client from ship owners and operators, suppliers and maritime authorities
Role Description
Deliver the individual sales plan as agreed with your line manager within the standards set and meeting objectives/KPIs
Maintain overall level of satisfaction from your accounts by:
building a long-term relationship/partnership with the account-holder
identifying customer requirements to provide tailor-made advice about our client's services
ensuring customers know and value our unique selling points
actively engaging with the customer to support in their needs
having multiple points of customer contacts
ensure that there are multiple points of customer contact within our client
Regularly speak with customers and be accessible to deal with enquiries, problems and emergencies
Carefully prepare for customer meetings, ensuring that the content is tailored to optimise customer face-time and that these meetings are carried out regularly
Ensure that customer requests are handled appropriately and that where necessary are passed onto the relevant part of the organisation (i.e. technical, transportation, finance, matters, etc)
Record customer visit reports in English and enter this information into the CRM system
Ensure that CRM system is kept updated with all relevant customer information
Conduct contract negotiations and prepare agreements within authority levels, ensuring that commercial interests are considered to maximise existing & new customer relationships
Gather market intelligence and customer information and provide this to your line manager
Ensure that you are informed on our client and relevant market developments so that you understand the services and you are authentic when selling them
Further build on the local presence of the our client brand and reputation
Follow-up with customers regarding payment of outstanding debts when requested
Participate in national & international sales meetings
Prepare and deliver technical presentations and papers at industry event and conferences, when required, creating own presentations for authenticity
In some instances, the Sales Manager will carry out line management responsibilities
What the Role Does Not Cover
Get involved in daily routine queries regarding testing, reporting, sample transport, quotes, billing etc - these activities should be managed by the Customer Service team
Requirements
Knowledge & Skills
Background in chemistry/laboratory testing or marine engineering and/or relevant sales experience
Exhibit strong understanding and knowledge of the markets in which our client operate
Sound knowledge of direct competitors in terms of their strategies, strengths and weaknesses
Essential behaviours - Resilient, self-motivated, results-orientated, client-focused; excellent communication skills (written and oral); strong listening and social skills; good at analysing the motivation of others; strong skills in upselling & key account management
Deliverables from Role
Grow business revenues within given sales territory, for all our client services across the highlighted industry sectors, in line with individual sales plan
Achieve set annual sales targets per service line
Achieve the set KPIs for client sales visits, quotations & reporting, each month
Ensure successful completion of agreed KPIs:
Volume of samples (FQT and OCM) and surveys (BQS)
Average price of the services (net of additional tests)
Revenue from other services (e.g. data)
Number of new accounts won
Number of customer meetings, calls, visits & sales achieved
Average NPS
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia; Lusail, Qatar; Al Khobar, Saudi Arabia; Dubai, United Arab Emirates
Eram Talent is seeking a Health Quality Specialist to join our dynamic team in Saudi Arabia. As a leading talent acquisition consultancy, we are committed to connecting skilled professionals with top-tier companies.
The Quality and Governance Specialist ensure the maintenance of high standards of quality, compliance, and governance within KAUST Health. This role involves developing and overseeing clinical quality assurance initiatives and frameworks, ensuring adherence to regulatory standards, and working across departments to promote best practices and maintain accreditation. The Specialist provides expert knowledge and guidance to KAUST Health and helps maintain the oversight of the medical services provider, ensuring that all necessary documentation and records are kept in compliance with regulations. This position is pivotal in driving continuous improvement and safeguarding the delivery of safe, effective, and compliant healthcare services.
Responsibilities
Support the development and implementation of quality, governance, and clinical risk management frameworks.
Assist in creating and revising policies, procedures, and protocols to meet regulatory and accreditation standards.
Ensure compliance with JCI, CBAHI, and other accreditation requirements across all departments.
Conduct and support internal audits, performance assessments, and patient safety walks.
Analyze audit findings, KPIs, and incident reports to identify trends and areas for improvement.
Support Root Cause Analysis (RCA) and incident investigation processes.
Participate in patient safety initiatives and promote a proactive safety culture.
Provide operational and clinical support to the School Health Office, nursing teams, and relevant committees.
Engage with internal and external stakeholders to promote quality and contract compliance.
Oversee and support quality control initiatives at the Family and Child Support Centre (FCSC), including audits and action plans.
Requirements
Bachelor’s degree in Nursing or a medical-related specialty (or graduation from an accredited nursing school).
Minimum 5 years of relevant healthcare experience.
At least 3 years of experience in quality, governance, or accreditation-related roles.
Experience working in a healthcare environment in Saudi Arabia (preferred).
Strong knowledge of quality improvement methodologies and clinical governance practices.
Direct experience with JCI, CBAHI, or other healthcare accreditation processes (highly desirable).
Strong analytical and problem-solving skills, with the ability to interpret data and identify risks.
Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
Ability to build effective working relationships across departments and teams.
Excellent verbal and written English proficiency.
Location: Uzbekistan
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Technical Advisor for Epidemiology will provide technical expertise and support to the Director of Center of Sanitary, Epidemiology, and Welfare (CSEW) Services, Ministry of Health, in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The Advisor will focus on implementing recommendations related to epidemiology from the Joint External Evaluation (JEE) and raising the demonstrated capacity of the Government of Uzbekistan to prevent, detect, and respond to infectious disease outbreaks and public health emergencies. The Advisor will provide day-to-day support to enhance the capacity of CSEW in managing epidemiological activities.
Responsibilities
JEE Recommendations Implementation:
Analyze and prioritize the JEE recommendations related to epidemiology.
Provide expert technical advice about implementing the epidemiology activities described in action plans developed to address the JEE recommendations. These action plans include, but are not limited to, the National Action Plan for Health Security (NAPHS), Antimicrobial Resistance (AMR) Action Plan, National Emergency Preparedness and Response Action Plan, Tripartite Zoonotic Disease Action Plan, and other action plans, operational plans, and roadmaps related to global health security and the national cross-sectoral health framework.
Monitor and report on the progress of implementing the JEE recommendations on epidemiology in the context of approved Global Health Security Monitoring and Evaluation Frameworks.
Technical Support:
Provide day-to-day technical support to the Director of CSEW on epidemiological issues.
Assist in designing, implementing, and evaluating epidemiological studies and surveillance systems.
Assist in developing epidemiological content for proposed policies, strategies, standard operating procedures, and protocols
Provide expertise in data collection, analysis, and interpretation of epidemiological data.
Assist Technical Working Groups (TWGs) in providing epidemiological advice to the CSEW and multisectoral steering committees.
Capacity Building:
Provide input to and/or conduct training sessions and workshops to build the capacity of CSEW staff in epidemiology.
Develop training materials and resources on epidemiological methods and best practices.
Coordination and Collaboration:
Collaborate with Secretariats, other departments, and stakeholders to ensure a coordinated approach to epidemiological issues.
Participate in meetings and discussions related to epidemiology and public health.
Reporting and Documentation:
Prepare detailed reports on the implementation of JEE recommendations pertaining to epidemiology.
Document best practices and lessons learned from epidemiological projects and initiatives.
Provide epidemiological and public health indicator-related information and data to DoS, as requested and in accordance with Ministry of Health guidelines and procedures.
Advisory Role:
Provide strategic advice to the Director of CSEW on epidemiological matters.
Stay updated on the latest developments and trends in epidemiology and public health.
Cross-Sectoral Health:
Advocate and promote an integrated cross-sectoral approach.
Establish working relationships with stakeholders including other Government of Uzbekistan entities, such as the Committee for Veterinary and Livestock
Development, Samarkand State Veterinary College, and the Ministry of Emergency Response.
General:
In consultation with DoS, provide other services related to epidemiology and public health requested by the Director of CSEW.
REPORTING:
The Technical Advisor will report to and receive technical direction from the Director of CSEW and will work in close collaboration with DoS/Uzbekistan. The Advisor will operate from the MOH office in Tashkent. The Technical Advisor will provide a monthly summary of all activities undertaken on the last day of each month to DoS and meet with DoS/Uzbekistan on a quarterly basis to review activities and priorities.
Qualifications
Advanced degree in Epidemiology, Public Health, or a related field.
At least 5 years of experience in epidemiology and public health, preferably in a post-Soviet health system.
Proven experience in developing and implementing public health recommendations and strategies.
Fluency in Uzbek and/or Russian and proficiency in English.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge about JEE assessments, cross-sectoral health concepts, public health surveillance, animal health and agricultural systems, antimicrobial resistance, infectious disease outbreak investigations, and public health emergency response is desirable.
Knowledge about post-Soviet health systems and working with international donors is desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Uzbekistan
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Technical Advisor for LSS will provide technical expertise and support to the Director of Center of Sanitary, Epidemiology, and Welfare (CSEW) Services, Ministry of Health, in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The Advisor will focus on implementing recommendations related to epidemiology from the Joint External Evaluation (JEE) and raising the demonstrated capacity of the Government of Uzbekistan to prevent, detect, and respond to infectious disease outbreaks and public health emergencies. The Advisor will provide day-to-day support to enhance the capacity of CSEW in managing epidemiological activities.
Responsibilities
JEE Recommendations Implementation:
Analyze and prioritize the JEE recommendations related to laboratory systems strengthening, with a focus on improving laboratory quality management systems.
Provide expert technical advice about implementing the LSS activities described in action plans developed to address the JEE recommendations. These action plans include, but are not limited to, the National Action Plan for Health Security (NAPHS), Antimicrobial Resistance (AMR) Action Plan, National Emergency Preparedness and Response Action Plan, Tripartite Zoonotic Disease Action Plan, and other action plans, operational plans, and roadmaps related to global health security and the national cross-sectoral health framework.
Monitor and report on the progress of implementing the JEE recommendations on LSS in the context of approved Global Health Security Monitoring and Evaluation Frameworks.
Technical Support:
Provide day-to-day technical support to the Director of CSEW on LSS issues.
Assist in designing, implementing, and evaluating laboratory systems and procedures.
Assist in developing LSS content for proposed policies, strategies, standard operating procedures, and protocols.
Provide expertise in specimen referral and transport systems, laboratory quality management systems, laboratory testing capacity modalities, and laboratory diagnostics.
Assist Technical Working Groups (TWGs) in providing LSS advice to the CSEW and multisectoral steering committees.
Capacity Building:
Provide input to and/or conduct training sessions and workshops to build the LSS capacity of CSEW staff.
Develop training materials and resources on laboratory best practices and standards.
Coordination and Collaboration:
Collaborate with Secretariats, other departments, and stakeholders to ensure a coordinated approach to strengthening the national laboratory system.
Participate in meetings and discussions related to LSS and public health.
Reporting and Documentation:
Prepare detailed reports on the implementation of JEE recommendations pertaining to strengthening laboratory systems.
Document best practices and lessons learned from national LSS projects and initiatives.
Provide LSS-related indicator-related information and data to DoS, as requested and in accordance with Ministry of Health guidelines and procedures.
Advisory Role:
Provide strategic advice to the Director of CSEW on LSS matters.
Stay updated on the latest developments and trends in LSS and public health.
Cross-Sectoral health:
Advocate and promote an integrated cross-sectoral health approach.
Establish working relationships with stakeholders including other Government of Uzbekistan entities, such as the Committee for Veterinary and Livestock Development, Samarkand State Veterinary College, and the Ministry of Emergency Response.
General:
In consultation with DoS, provide other services related to LSS and public health requested by the Director of CSEW.
REPORTING:
The Technical Advisor will report to and receive technical direction from the Director of CSEW and will work in close collaboration with DoS/Uzbekistan. The Advisor will operate from the MOH office in Tashkent. The Technical Advisor will provide a monthly summary of all activities undertaken on the last day of each month to DoS and meet with DoS/Uzbekistan on a quarterly basis to review activities and priorities.
Qualifications
Advanced degree in Laboratory Sciences, Public Health, or a related field.
At least 5 years of experience in laboratory system strengthening and public health, preferably in a post-Soviet health system.
Experience and familiarity with Laboratory Quality Management Systems.
Proven experience in implementing public health recommendations and strategies.
Fluency in Uzbek and/or Russian and proficiency in English.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge about JEE assessments, cross-sectoral health concepts, public health surveillance, animal health and agricultural systems, antimicrobial resistance, infectious disease outbreak investigations, and public health emergency response is desirable.
Knowledge about post-Soviet health systems and working with international donors is desirable.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Strategic Finance professional to join the Corporate Finance team. This role will involve large scale responsibilities across financial and managerial reporting, budgeting, forecasting, analysis of key financial and performance indicators, monthly and quarterly management reporting duties, including support during the financial close, financial modelling, and partnership with key business and department Leads to enhance decision making. This individual will report into the iCapital Solutions Business Controller, Senior Vice President.
Responsibilities
Support the budgeting and forecasting of the company’s key financial performance indicators, with emphasis on revenue, expenses, sales activity, and select GAAP and Non-GAAP metrics, liaising with FP&A team members, sales and business leads, while providing analysis of budget vs. actuals and real-time forecasting of revenue and expenses.
Assist in the preparation of the company’s annual budget process across key financial performance indicators, with emphasis on revenue, expenses, sales-based inputs and activity, and client level detail.
Develop key financial and performance metrics with detailed analytics for the Management Committee and business leads.
Liaise with FP&A team members to develop business specific key performance metrics, client analytics, budgets, and forecasts.
Identify and assess key opportunities to enhance the current reporting structure and develop new approaches to evaluate business performance.
Partner with FP&A team members and sales to develop monthly analyses and insights into variances between budget vs. actual results.
Perform sales analytics to support the business development and growth of the company’s iCapital Solutions department.
Support the preparation of monthly management and quarterly board reporting packages, including consolidation of financial statements, budget vs. actual results and revised forecasts, variance analysis and compilation of the company KPI reports.
Identify and remediate process gaps and implement effective internal controls; improve documentation of internal control processes.
Assist in completing ad hoc projects as needed such as implementation of new software, platform reporting automation, and financial planning and analysis tools.
Qualifications
2-5+ years of FP&A, strategic finance, corporate finance, or accounting experience within the financial services industry and/or FP&A or strategic finance experience with a top-tier firm
Familiar with private market investments such as private equity, hedge funds, and/or structured investments are preferred
Experience in planning and ERP tools (i.e., WorkDay Adaptive, Tableau, Essbase, etc.) and familiar with Oracle NetSuite and/or General Ledger systems (i.e., PeopleSoft, Axiom) is preferred
Able to work with business/sales and department leads on business performance including budgeting, forecasting and advanced analytics
Advanced degree and/or credentials desired, such as MBA, CPA, CFA
Advanced skills in Excel and PowerPoint
Strong organizational planning, quantitative modeling, and problem-solving skills; strategic and creative thinking
Able to manage large sets of data and be able to implement checks and balances
Excellent verbal and written communication skills
Detailed oriented with big picture capability
Benefits
The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive (Insurance) at Anthropic, you'll join the foundational team introducing our frontier AI platform to the world's leading insurance carriers and reinsurers. You'll drive adoption of safe, frontier AI by securing strategic, enterprise-scale deals across property & casualty, life & health, and reinsurance organizations. You'll leverage deep insurance sales expertise to grow revenue while becoming a trusted advisor to industry stakeholders — helping them embed AI into underwriting, claims, actuarial, and policy administration workflows, and uncovering its full range of capabilities. Working closely with Product and Marketing, you'll continuously sharpen our value proposition, sales motion, and market positioning for insurance decision-makers.
The ideal candidate is energized by building a new category in an established, highly regulated industry — identifying high-potential accounts across insurance carriers and reinsurers, and running the strategies to win them. By driving deployment of Anthropic's emerging products into insurance enterprises, you'll help these organizations unlock new capabilities while advancing the responsible development of AI.
Key responsibilities
Own a book of strategic, high-value accounts across property & casualty, life & health, and reinsurance organizations, carrying and exceeding an individual revenue target
Engage personally with C-level and senior technical stakeholders (CIOs, CTOs, Chief Actuaries, Heads of Data/AI) — building business cases and value narratives, and navigating complex procurement, security, regulatory, and legal review through to production deployment and expansion
Identify and prioritize high-potential opportunities within your accounts, building and executing account plans that turn strategic relationships into committed revenue
Run a disciplined pipeline and forecasting cadence — accurate deal inspection, clear next steps, and predictable, coachable execution across a high-value, long-cycle book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate insurance-specific needs — underwriting, claims, actuarial, policy administration — into product and roadmap input
Codify winning use cases, proof points, and reference stories from your deals, partnering with Marketing and Enablement to help scale them across the broader FSI motion
Orchestrate cross-functional and partner motions with Customer Success, Legal, Partnerships, and cloud partners to deliver a seamless customer experience, and represent Anthropic as a visible, trusted voice with customers and at industry events
Minimum qualifications
5+ years of enterprise sales experience in insurance, with demonstrated success covering carrier or reinsurance organizations
A track record of carrying and exceeding quota in enterprise sales of technical, complex products (API-first platforms, cloud infrastructure, data/ML platforms, or enterprise SaaS)
Experience winning and growing strategic enterprise accounts, including building C-suite relationships, within insurance
Operational rigor across complex, multi-stakeholder sales cycles — balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of AI/ML — and experience pairing effectively with solutions architects and applied AI teams
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large insurance carriers or reinsurers
Deep familiarity with regulated-industry selling — data governance, regulatory and compliance-driven procurement, security review, and the governance expectations of insurance organizations
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience navigating long, multi-stakeholder enterprise cycles typical of insurance procurement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a talented SAP FICO Consultant to join our dynamic team. As an SAP FICO Consultant, you will be instrumental in delivering innovative solutions that enhance our clients' financial processes. Your expertise in SAP Financial Accounting and Controlling will aid in the implementation, configuration, and optimization of SAP systems to meet diverse business needs.
Key Responsibilities:
Assess, design, and implement SAP FICO solutions based on client requirements.
Configure SAP FICO applications, including setting up financial statements, cost centers, profit centers, internal orders, and accounts payable/receivable.
Collaborate with clients to gather requirements, conduct workshops, and deliver training sessions.
Support data migration activities and ensure data integrity throughout the implementation process.
Perform system testing, user acceptance testing, and troubleshooting to resolve issues promptly.
Work closely with cross-functional teams to ensure system integration and alignment with business processes.
Provide ongoing support and maintenance for existing implementations, identifying areas for improvements.
Requirements
Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
At least 3 years of experience in SAP FICO consulting or a similar role.
Thorough understanding of financial accounting and controlling processes within SAP.
Experience with SAP S/4HANA or previous versions of SAP ERP is preferable.
Strong problem-solving skills and analytical thinking to navigate complex financial systems.
Effective communication and interpersonal skills to collaborate with clients and cross-functional teams.
SAP FICO certification is an advantage but not required.
Willingness to travel occasionally for client engagements if necessary.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced Senior Business Systems Analyst to join our Finance Systems team at Anthropic. In this role, based on our recent go live on Workday Financials, you will serve as the internal functional lead for our Workday Financials,, owning the design and configuration of the Financial Data Model (FDM), Chart of Accounts, and dimensional structures that will serve as the source of truth for financial reporting. You will develop Prism Analytics and Accounting Center solutions, gather requirements and build reporting capabilities, and collaborate closely with cross-functional teams to drive the successful adoption of the Workday platform.
This is a critical role that will directly shape how Anthropic's finance organization operates as we scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with the implementation partner, engineering teams, and finance stakeholders to build a world-class financial systems foundation.
In this role, you will
ERP Core Financials:
Serve as internal functional lead for Workday Financials, partnering with partners to drive configuration decisions, validate designs, and ensure business requirements are met. Partner with consultants for Phase X / net new implementations.
Financial Data Model (FDM) Design:
Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements
Prism Analytics Development:
Develop and maintain Prism/Accounting Center solutions from source analysis and ingestion design through build and testing,, including integration with external data sources like BigQuery and Pigment
Requirements Gathering & Reporting:
Gather business requirements from Finance, Accounting, and FP&A stakeholders, translating them into hands-on development of executive reporting, dashboards, and analytics solutions
Workshop Participation & Solution Design:
Participate in implementation workshops, challenge requirements, and translate business needs into buildable designs and testable acceptance criteria; manage defects and data quality issues throughout the project lifecycle for all implementations impacting Workday Record to Report (R2R)
Cross-Functional Collaboration:
Collaborate with Integrations, Security, and Financials configuration teams to align master data, journals, controls, and performance service level agreements; partner with Data Infrastructure and BizTech teams on system integrations
Platform Expansion & Adoption:
Work closely with engineering teams and business stakeholders to drive ongoing expansion and adoption of the Workday platform (e.g. bi-annual releases), identifying opportunities for process improvement and automation.
You may be a good fit if you
Have 8+ years of experience in finance systems, ERP implementation, or business systems analysis roles, with at least 5 years of hands-on Workday Financials experience
Possess deep expertise in Workday Financial Data Model (FDM), including Chart of Accounts design, Worktags configuration, dimensional hierarchies, and Accounting Books setup
Have strong experience with Workday Prism Analytics, including data modeling, source integration, calculated fields, and report development
Are skilled at translating complex business requirements into technical solutions, bridging the gap between finance stakeholders and technical implementation teams
Have experience with full ERP implementation lifecycles, including requirements gathering, configuration, testing, data migration, cutover planning, and hypercare
Possess strong understanding of financial accounting processes including General Ledger, multi-entity consolidation, intercompany accounting, and management reporting
Have excellent stakeholder management and communication skills, with ability to work effectively with finance leadership, accounting teams, and technical partners
Demonstrate strong analytical and problem-solving skills with attention to detail and commitment to data accuracy and integrity
Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines
Strong candidates may also have
Background in accounting, finance, or CPA certification with understanding of GAAP/IFRS reporting requirements
Experience with Workday Accounting Center for complex journal automation and subledger accounting
Technical proficiency with SQL, Python, or scripting languages for data analysis and integration support
Experience integrating Workday with external data platforms such as BigQuery or cloud data warehouses
Knowledge of SOX compliance requirements and internal controls for financial systems
Experience with EPM/FP&A systems such as Pigment, Anaplan, or Adaptive Planning and their integration with ERP
Prior experience at high-growth technology companies scaling toward IPO readiness
Familiarity with Workday HCM and understanding of HCM-Financials integration points
Experience with data migration tools, ETL processes, and reconciliation frameworks for ERP implementations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$205,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mülheim, Germany
Über unseren Kunden
Unser Kunde entwickelt seit über 30 Jahren spezialisierte Software für See- und Binnenhäfen, Terminalbetreiber und logistische Drehkreuze. Ihre Lösungen unterstützen geschäftskritische Abläufe wie Schiffs- und Liegeplatzplanung, Yard- und Umschlagsprozesse, Bahn-/LKW-Abfertigung und Warenströme an mehr als 50 Standorten.
Als Teil einer Unternehmensgruppe verbinden sie die Stabilität eines etablierten Unternehmens mit der Mentalität eines fokussierten, unternehmerischen Teams.
Deine Rolle
Unser Kunde sucht einen pragmatischen Sales Development & Account Executive (SDR/AE-Hybrid), der ihnen hilft, eine moderne Sales Engine für den Hafen- und Terminalmarkt in DACH aufzubauen und zu skalieren. Es handelt sich nicht um eine reine „Callcenter-“ oder Lead- Generierungsrolle. Du begleitest den gesamten Sales-Zyklus: von Markt- und Wettbewerbsanalyse, ICP-Definition und Outbound-Kampagnen über erste Gespräche und Qualifizierung bis hin zum Abschluss von Neugeschäft.
Du verbindest ein starkes Interesse an Häfen, Terminals sowie maritimer und Binnenlogistik mit Erfahrung in B2B-Software und modernen Go-to-Market-Methoden: Kampagnen, LinkedIn, SEO/SEA-Grundlagen, einfache Funnel-Analysen und dem natürlichen Einsatz von KI-Tools zur Steigerung deiner Wirkung.
Du arbeitest eng mit dem CEO und mit ihren kundennahen Teams zusammen und hast direkten Einfluss darauf, wie unser Kunde in den kommenden Jahren im Markt auftritt.
Deine Aufgaben
Aufbau und kontinuierliche Schärfung unseres Ideal Customer Profile (ICP) und der Zielkundenlisten für See- und Binnenhäfen, Terminals und logistische Infrastrukturen im DACH-Raum.
Durchführung von Markt- und Wettbewerbsanalysen: Verständnis von Trends, Regularien,Wettbewerbern, typischen Entscheidern und Buying Journeys im Hafen-/Terminalsegment.
Konzeption, Durchführung und Optimierung von Outbound-Kampagnen (E-Mail, Telefon,LinkedIn, Events), um qualifizierte Erstgespräche mit Zielkunden zu generieren.
Nutzung von KI-Tools (z. B. ChatGPT, Copy-Assistants, Enrichment-Tools), um Unternehmen zu recherchieren, Botschaften zu erstellen und anzupassen sowie personalisierte Outreach-Sequenzen in größerem Umfang vorzubereiten.
Mitarbeit an Content und Kampagnen: Unterstützung bei der Erstellung deutscher Landingpages, LinkedIn-Posts, E Mail-Sequenzen, One-Pager und einfacher Case Studies (gemeinsam mit CEO und Produkt-/PS-Teams).
Verantwortung für den oberen Teil des Sales-Funnels (von der Zielkundenliste bis zur qualifizierten Opportunity) und – wo sinnvoll – eigenständige Steuerung von Opportunities bis zum Abschluss als Account Executive.
Durchführung von Discovery-Calls und Demos gemeinsam mit Produkt- und Professional-Services-Kollegen; klare Dokumentation der Kundenanforderungen und Übersetzung in strukturierte Angebote.
Tracking und Reporting der wichtigsten KPIs in deinem Verantwortungsbereich: Outreach-Aktivitäten, Response-Raten, gebuchte Meetings, qualifizierte Opportunities, Pipeline-Wert und gewonnene Deals.
Pflege sauberer Daten und Notizen im CRM und Sicherstellen eines professionellen, konsistenten Erlebnisses für Interessenten und Kunden.
Rückmeldung von Markt-Insights an Produkt und Management (typische Einwände, fehlende Features, Preissignale, Wettbewerber).
Requirements
Dein Profil
Deutsch: Muttersprache oder nahezu muttersprachliches Niveau; du kommunizierst schriftlich und mündlich so, dass du operative Mitarbeitende und Management in deutschsprachigen Häfen und Terminals erreichst.
Englisch: gute Arbeitskenntnisse für die interne Kommunikation im Umfeld der Unternehmensgruppe und gelegentliche internationale Kontakte – es muss nicht perfekt sein.
Mindestens 2 Jahre Erfahrung im B2B-Vertrieb und/oder Business Development, idealerweise m Bereich Software oder IT-Lösungen.
Erfahrung im Aufbau oder in der maßgeblichen Weiterentwicklung eines Sales-Motions (Outbound, ABM oder Inside Sales), nicht nur in einer vollständig etablierten Struktur.
Starkes Interesse oder Erfahrung im Umfeld von Häfen, Terminals, maritimer oder Binnenlogistik ist ein großer Pluspunkt; alternativ hohe Affinität zu komplexer B2B-Software in industriellen Umgebungen.
Nachweisbare Fähigkeit, eigene Pipeline zu generieren und zu qualifizieren (SDR/BDR-Arbeit) und Opportunities als Account Executive voranzutreiben.
Praxis im digitalen Marketing / Demand Generation:
Grundlegendes Verständnis von SEO und Content.
Erfahrung mit Google Ads und/oder LinkedIn Ads ist ein Plus.
Sicher in der Formulierung und Anpassung deutscher Texte für E-Mails, LinkedIn-Posts und einfache Landingpages.
Sicherer Umgang mit KI-Tools (z. B. ChatGPT oder andere Assistenten) für Recherche, Outreach-Texte, Messaging-Finishing und Auswertung von Antworten.
Vertraut mit CRM-Systemen (z. B. HubSpot, Pipedrive, Salesforce oder ähnlich) und einer strukturierten, datengetriebenen Arbeitsweise.
Hohes Ownership-Mindset: du baust, testest und iterierst gerne; du übernimmst Verantwortung für Ergebnisse, nicht nur für Aktivitäten.
Bereitschaft zu gelegentlichen Reisen zu Kunden, Messen und in unser Büro in Mülheim an der Ruhr.
Benefits
Was wir bieten
Schlüsselrolle beim Aufbau einer modernen Sales Engine von unser Kunde für den Hafen- und Terminalmarkt im DACH Raum
Direkte Zusammenarbeit mit dem CEO und die Möglichkeit, Go-to-Market, Positionierung und Messaging mitzugestalten.
Kombination aus strategischer Arbeit (ICP, Kampagnen, KPIs) und operativer Verantwortung (Outreach, Meetings, Deals).
Kurze Entscheidungswege, ein pragmatisches, unternehmerisches Umfeld und die Rückendeckung die Unternehmensgruppe.
Hybrid-/Remote-Arbeit innerhalb Deutschlands mit flexibler Gestaltung deines Tages im Rahmen der Kundenanforderungen
Die Möglichkeit, mit dem Wachstum des Geschäfts in eine Senior-Sales- oder Commercial-Leadership-Rolle hineinzuwachsen
Wenn du interessiert bist, sende uns bitte deinen CV (auf Deutsch oder Englisch) einschließlich deines frühestmöglichen Eintrittstermins und deiner Gehaltsvorstellung.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a leading tech consulting firm specializing in Tech Outsourcing, Managed Services, and Global Tech Recruitment, is seeking a Senior Knowledge Management Specialist to join our innovative team. With a commitment to optimizing operations and delivering high-quality solutions, we have established a strong reputation across various regions, including Germany, Saudi Arabia, the United Arab Emirates, and Egypt.
As a Senior Knowledge Management Specialist, you will lead the development and implementation of knowledge management strategies that facilitate knowledge sharing and enhance organizational learning. You will be responsible for overseeing the design and maintenance of knowledge repositories, capturing critical knowledge assets, and promoting a culture of continuous improvement and information accessibility.
Responsibilities
Develop and execute knowledge management frameworks and strategies to improve knowledge sharing across the organization
Design and maintain comprehensive knowledge management systems, ensuring they are user-friendly and up-to-date
Conduct assessments of existing knowledge assets and identify gaps that need to be addressed
Foster strong working relationships with internal stakeholders to promote knowledge sharing initiatives
Lead training sessions and workshops to educate staff on knowledge management tools and practices
Monitor and evaluate the effectiveness of knowledge management initiatives and make data-driven recommendations for improvement
Stay abreast of trends and advancements in knowledge management practices and technologies
Requirements
Bachelor's degree in Information Management, Business Administration, or a related field; Master's degree is a plus
Minimum of 5 years of experience in knowledge management or a related field
Demonstrated expertise in developing and implementing knowledge management strategies
Strong analytical, organizational, and project management skills
Excellent communication skills, both verbal and written
Experience with knowledge management software and tools
Ability to work collaboratively across departments and levels of the organization
Knowledge of industry standards and best practices in knowledge management is preferred
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Doha, Qatar
We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.
Responsibilities
Lead end-to-end project lifecycle from initiation through deployment and closure.
Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines.
Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations.
Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution.
Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks.
Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
Identify, analyze, and monitor project risks; develop and implement mitigation strategies.
Manage scope changes through formal change control processes.
Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
Conduct quality reviews with technical leads and QA teams.
Requirements
Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field.
8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments.
Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure).
Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
Basic understanding of API integrations, system configurations, database management, and infrastructure.
Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
Superior problem-solving and decision-making under pressure with meticulous attention to detail.
Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.
Preferred Qualifications
PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP).
Experience with ProgressSoft product portfolio or banking software solutions.
Project implementation experience in Qatar or GCC region.
Background in consulting or professional services with banking clients.
Experience with agile transformation or hybrid delivery methodologies.
Knowledge of emerging fintech technologies (cloud computing, API economies).
Location: Doha, Qatar
The Projects Coordinator supports the planning, execution, and delivery of banking software implementation projects. This role assists in managing timelines, resources, budgets, and communication among stakeholders to ensure projects are delivered successfully, within scope, on time, and within budget. The position plays a critical role in maintaining project documentation traceability, supporting operations oversight, and ensuring compliance with regulatory requirements and PMO governance standards.
Responsibilities
Assist Project Managers in developing comprehensive project plans, schedules, timelines, and documentation for banking software deployments.
Coordinate internal resources and cross-functional teams (development, QA, support engineers, team leads) for project execution.
Monitor and track project progress and performance using appropriate project management tools and methodologies.
Maintain comprehensive and traceable project documentation covering all implementation phases: application, database, configuration, and infrastructure elements.
Ensure compliance with PMO standards, ProgressSoft governance policies, and regulatory requirements.
Schedule and facilitate project meetings, document minutes, action items, and follow-ups with clear ownership and deadlines.
Facilitate effective communication between project team members, client banks, and internal stakeholders.
Support change management and release management processes, including UAT coordination and environment readiness verification.
Support project closure processes, ensuring proper handoff documentation and lessons learned capture.
Support the Operations Manager in daily oversight of operations, back-office processes, and post-deployment support activities.
Prepare detailed reports and presentations for stakeholders, client banks, and senior management related to operations and project status.
Conduct periodic reviews of operational procedures, SLA compliance, and adherence to implementation standards.
Assist in coordinating support activities across dedicated client support groups and tracking issue resolution.
Support contract execution tracking and ensure operational deliverables align with client engagement strategies.
Support PMO initiatives related to process standardization, governance enhancement, and best practice adoption across projects.
Contribute to lessons learned sessions and assist in implementing corrective or preventive actions.
Assist in maintaining PMO templates, tools, and centralized repositories for project documentation and reporting.
Participate in audits, health checks, and internal quality reviews to ensure compliance readiness
Requirements
Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field.
2-4 years of experience in project coordination, project management, or a junior project management role, preferably in software implementation or banking/financial services sectors.
Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMI standards.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (e.g., MS Project, Zoho Projects, JIRA, or similar).
Understanding of software development lifecycle (SDLC) and deployment processes.
Familiarity with banking domain concepts, payment systems, and financial software solutions is highly advantageous.
Basic understanding of API integration, system configurations, and enterprise software environments.
Strong organizational, multitasking, and time management skills with ability to manage multiple concurrent projects.
Excellent verbal and written communication skills in Arabic and English.
Strong attention to detail with focus on documentation accuracy and traceability.
Effective problem-solving and analytical thinking abilities.
Ability to work independently and collaboratively as part of cross-functional teams.
Strong stakeholder engagement and client relationship management skills.
Proactive approach to identifying process improvements and operational efficiencies.
Preferred Qualifications
PMP (Project Management Professional) certification or equivalent project management certification.
PRINCE2, Agile, or Scrum certification.
Previous experience working with banking clients or financial institutions.
Experience with change and release management processes in enterprise environments.
Exposure to regulatory compliance requirements in banking or financial services.
Familiarity with ProgressSoft products and solutions (such as Instant Payment, Payment Hub, Check Clearing, Automated Clearing House, Mobile Payment, Mandate Management).
Experience coordinating UAT cycles and supporting production deployments.
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