Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Backend Software Engineer at Assistant Vice President level. You will design, build, and operate services that power the iCapital platform.You will collaborate with engineers, product managers, and technical partners throughout the development lifecycle. Our service-oriented platform primarily uses Scala, Ruby, and Python, but prior experience with these languages is not required. We value strong engineering fundamentals and the ability to learn new technologies.
Responsibilities
• Design, build, test, deploy, and maintain cloud-based services and APIs.
• Translate product and business needs into practical technical solutions.
• Own projects from design through production rollout and ongoing support.
• Write maintainable code and contribute to technical design decisions.
• Participate in code reviews and improve engineering standards.
• Build testing, observability, security, and operational readiness into services.
• Use AI-assisted development tools responsibly to improve delivery, investigation, and learning.
Qualifications
• 6+ years experience with a modern programming language such as Ruby, Scala, Python, Java, or TypeScript.
• 4+ years experience building or integrating with APIs and backend services.
• Knowledge of relational or NoSQL databases and data modeling.
• Familiarity with automated testing, version control, and modern software delivery practices.
• Understanding of cloud application development and distributed systems.
• Strong problem-solving, collaboration, and communication skills.
• Experience using AI-assisted development tools to plan work, refine specifications, delegate tasks, and validate implementation quality.
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Задачи:
— Формирование, обучение и управление командой службы поддержки, включая координацию аутсорс-агентов;
— Постановка задач сотрудникам, контроль сроков и качества обработки обращений;
— Разработка и внедрение стандартов, регламентов и скриптов работы с пользователями;
— Выстраивание отдельного трека работы с VIP-игроками и крупными плательщиками;
— Внедрение AI-инструментов в работу поддержки;
— Ведение и развитие базы знаний тех.поддержки и базы знаний для пользователей;
— Организация проверки обновлений игры перед выпуском силами службы поддержки;
— Построение системы отчетности и аналитики по обращениям пользователей (метрики, SLA, удовлетворенность);
— Подбор и адаптация новых сотрудников службы поддержки.
Требования:
— Опыт руководства командой службы поддержки от 2 лет;
— Свободное владение английским языком;
— Грамотный русский язык;
— Опыт работы с хелпдеск-системами: очереди, макросы, автоматизации, отчёты;
— Знание казуальных и мидкорных мобильных игр (match-3, city-builder) и понимание того, как устроена монетизация в F2P;
— Умение выстраивать процессы и внедрять регламенты.
Преимущества:
— Опыт внедрения AI-инструментов в поддержку;
— Опыт работы с VIP-сегментом или персонального сопровождения крупных плательщиков;
— Высшее техническое образование;
— Опыт ведения игровых сообществ в соц.сетях (FB, VK) и общения с игроками;
— Знания основ тестирования или опыт в тестировании;
— Большой игровой опыт.
Условия:
— Офисный формат работы (г. Иваново);
— Гибкое начало рабочего дня;
— Позитивная и поддерживающая атмосфера в команде;
— Возможность профессионального и карьерного роста.
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are seeking an experienced
HR Manager
to join our passionate team.
Job Responsibilities:
Act as the main HR point of contact for employees and managers, providing hands-on support across a wide range of people-related matters.
Build strong relationships across the company and maintain a good understanding of employee experience, team dynamics, and emerging people needs.
Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases.
Own and continuously improve key HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding.
Review and adapt existing HR practices to better fit the company’s evolving needs, culture, and ways of working.
Identify gaps and proactively design and implement new HR practices, policies, and solutions where needed.
Use employee feedback and people data to identify trends, risks, and opportunities for improvement.
Help build a scalable and effective People function that evolves together with the business.
Take ownership of HR processes, policies, and benefits currently provided at group level, assess their fit for company, and adapt, replace, or redesign them where needed as the company evolves.
Own and evolve employee benefits and related People programs, evaluating their effectiveness, employee value, cost, and fit with the company’s needs.
Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with the company’s goals and culture.
Ensure HR practices and policies remain compliant with applicable employment requirements, working with internal or external legal and operational partners where necessary.
You’ll thrive here if you have
5+ years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role, ideally within a technology, fintech, or other fast-paced environment.
Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
Proven experience independently owning and improving HR processes, not only supporting their execution.
Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation.
Strong employee relations experience and confidence handling complex or sensitive individual cases.
Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers.
Strong ownership, judgment, communication, and stakeholder management skills.
Comfortable working in an evolving environment where processes and ways of working are still being developed.
Experience building, transforming, or localizing HR practices would be a strong advantage.
Fluent English. Russian is a plus.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR Interview (45 minutes);
Hiring Team Interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a Partnerships Manager to build and grow partnerships for Mayflower across technology, hardware, marketing, and content.
You’ll manage the full partnership lifecycle: find opportunities, assess their business potential, negotiate terms, work with internal teams to launch them, and measure results. You’ll also support existing partners and find ways to grow these relationships.
Job Responsibilities
Manage existing relationships:
Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Find new partners:
Research relevant companies and find opportunities. Prioritize them based on business value, fit with our brand and goals, and the effort needed to launch.
Build business cases:
Estimate potential revenue, costs, resource needs, and return on investment. Explain the expected impact on business metrics and the assumptions behind your estimates.
Negotiate and formalize agreements:
Agree on scope, commercial terms, responsibilities, timelines, and success metrics. Work with Legal and other teams to document these agreements.
Run deep research:
Find technology and hardware partners based on product needs, comparing their capabilities, costs, and integration requirements. Ensure that we find the best fit.
Drive implementation:
Turn agreements into clear launch plans with owners, deadlines, and dependencies. Work with Product, Marketing, Analytics, and other teams to launch partnerships and keep them running.
Coordinate joint marketing if needed:
Work with partners and the Brand Marketing team on campaigns, promotions, and launches. Set clear goals and agree on how results will be measured.
Improve partnership performance:
Compare results with expectations. Recommend when to expand, adjust, renew, or end a partnership.
You will thrive if you have…
4+ years of experience
managing the full partnership lifecycle
.
Strong negotiation and communication skills. You can work through disagreements and reach clear decisions with partners and internal teams.
Ability to manage several partnerships independently, set priorities, and follow through on details.
Experience in business development, including finding new partners and managing existing relationships.
A track record of taking partnerships from initial discussions through negotiation, launch, and performance review.
Strong analytical skills: you can build a business case, assess commercial terms, and estimate the impact on business metrics.
Experience delivering projects with product, engineering, and marketing teams. You can turn an opportunity into clear requirements and coordinate the work needed to launch it.
Strong written and spoken English.
Nice to have
Practical experience in marketing, including brand marketing, communications, or user acquisition.
Experience in product management, product operations, or product integrations.
Experience working with technology companies, hardware manufacturers, or content providers.
A basic understanding of APIs and integrations, enough to discuss requirements with technical teams.
Experience with joint campaigns, affiliate partnerships, or revenue-sharing agreements.
Experience reviewing partners for policy compliance and business risks.
An existing network of contacts in relevant industries.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min).
Test task.
Final interview (45 min).
Recommendations check.
Job Offer.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Customer Marketing Manager to make sure our most important messages are backed by customers who can speak to them. This role works across regions and customer segments on special projects tied to the company's top priorities.
When we launch a new model, feature, or initiative, you'll find the customers who can speak to it and get them on the record. We're looking for an excellent communicator who can turn customer stories into multiple formats that flex across channels. This often means working under compressed timelines and leading customer storytelling on some of the most important projects at Anthropic.
You'll work closely with Product Marketing, Sales, Brand, Comms, Customer Marketing segment leads, and the writers on our team. The right person has done both product marketing and customer marketing, and has a reporter's nose for a good story.
Key responsibilities
Own the customer evidence strategy for the company's top priorities, deciding which claims need customer proof, which customers are best placed to back them up, and where we have gaps to close
Bring what customers are telling us back to Product Marketing and Sales, so our messaging reflects what lands with buyers
Stand up new programs as company priorities shift, setting the scope, the customer list, and the plan to ship quickly
Lead the customer plan for major model and product launches, from which customers we engage with to how their voices show up in the announcement
Partner with Brand and Creative on which customer stories anchor our campaigns and how we tell them
Build proof point libraries and enablement around our key messages, so account teams know which story to use and when
Shape the customer narrative our executives use in keynotes, posts, and customer conversations
Prioritize customer asks when several teams want to tap the same customer, and work with Comms, Legal, and customer executives to get high-profile stories approved
Minimum qualifications
Can read a messaging doc and quickly spot what customer proof it needs and where the gaps are
Are a strong writer and interviewer who can get a customer to say something specific and true, then turn it into a story people want to read
Have supported product launches and campaigns with customer proof, often on tight timelines
Have built sales enablement that sales teams kept using after launch week
Are comfortable with technical products and can explain/write what a customer built, and why it matters, in plain language
Know how to work across a lot of teams without formal authority, and can say “not yet” when a request doesn't fit the plan
Have good judgment about when a story is ready and when it needs more work
Enjoy moving between very different projects, sometimes in the same week
Already use Claude to help with drafts and interview prep
Preferred qualifications
Have 7+ years in B2B marketing, with time in both product marketing and customer marketing
Worked in AI or developer tools
A background in journalism or editorial
A background in Product Marketing or Messaging
Written keynotes or LinkedIn posts for executives
Run message testing or win/loss interviews to learn what buyers respond to
Worked with Comms or analyst relations on announcements that featured customers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the team
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward a fundamentally different kind of GRC: one that directs Claude, with the right humans in the loop, to challenge and evidence the performance of controls continuously rather than through periodic audits.
Within Security GRC, Compliance & Audit Programs runs the integrated audit across our frameworks and maintains the Common Control Framework, the single set of controls that the whole program is built on. This role sits in Audit & Assurance and owns the framework and the assurance view across every control domain.
About the role
As part of the Security Audit & Controls team, you will own the CCF across every control domain, from access and change management to logging, encryption, and people controls: which controls we have, what each one says, how each maps to the frameworks and commitments we hold, and whether each one is actually working. You'll work with control owners and GRC Partners to draft and validate control descriptions and activities that describe reality rather than policy intent, build the monitoring that shows operating effectiveness continuously instead of once a year, and drive what monitoring finds to closure with control owners.
Building with Claude is a normal part of the job: drafting and mapping controls, testing evidence, and monitoring control health, with you deciding where human judgment stays in the loop.
This is an individual contributor role for someone who works well independently, writes clearly, and gets satisfaction from a control set that is accurate, tested, and trusted by auditors and engineers alike.
Key responsibilities
Own the Common Control Framework: the canonical control set, its mappings to SOC 2, ISO 27001/42001, HIPAA, FedRAMP, and customer commitments, and the change process for adding, retiring, or rewording controls
Draft and validate control descriptions and control activities with control owners, so each control states who does what, how often, in which system, and what evidence proves it
Design and run continuous monitoring of control efficacy: define the metrics and automated tests that show operating effectiveness, tune out false positives, surface failures to owners before an auditor does, and build the controls maturity model that shows where each control domain stands and what it takes to move up a level
Verify remediation and carry it into steady state:
GRC Partners lead remediation in their domains and control owners implement the fixes. This role advises on control design and implementation, confirms fixes against what the auditor actually asked for, and keeps one source of truth for control and finding status. Once a fix holds, it works with the partner to standardize the evidence pull and, where appropriate, automate it or build continuous
Map new frameworks and commitments onto the CCF as we commit to them, and support gap assessments when a new framework, certification, product, or entity comes into scope, using the CCF as the baseline and writing the requirements for each delta
Support the integrated audit and customer audits: readiness checks, walkthrough preparation, evidence request lists, and the readout of external findings back to GRC
Evaluate evidence reliability, including the completeness and accuracy of system-generated reports and AI-generated evidence, and set the standard for what audit-ready evidence looks like here
Build with Claude: automate control mapping, evidence testing, and monitoring, and verify machine-drafted control language before it becomes the record
Minimum qualifications
Several years in IT audit, security compliance, or controls assurance, including hands-on ownership of a control framework or control library across more than one framework (for example SOC 2, ISO 27001, FedRAMP, HIPAA)
Working command of audit mechanics: scoping, walkthroughs, sampling, design versus operating effectiveness, deficiency evaluation, and evidence reliability
Experience writing control descriptions, control activities, and test procedures that other teams and external auditors relied on
Experience with continuous controls monitoring or automated evidence collection, whether you built it, ran it, or audited it
Enough technical fluency to read a runbook, a configuration, or a pipeline definition and judge whether it enforces what the written control claims
Clear writing, because your control language and status reports are what auditors, engineers, and leadership work from
Ability to get control owners and partner teams to prioritize and close work without having authority over them
Preferred qualifications
Have designed or rebuilt a common controls framework and led the remapping of existing frameworks onto it
Have stood up continuous controls monitoring or automated evidence programs and can speak to coverage, false-positive rates, and what changed as a result
Have applied LLMs to assurance work, such as control drafting, framework mapping, evidence testing, or monitoring
Have defined or assessed controls for AI systems or agents operating in production, or for home-built internal systems
Have provided requirements for a homegrown GRC platform and worked with the engineers who build it
You don't need to
Have done everything on this list. The scarce combination this role exists for is framework ownership plus the judgment to tell whether a control actually works
Write production code. The bar is fluency sufficient to read, query, and challenge
Hold every certification. CISA, CISSP, or similar are welcome and not required
Have prior AI-industry experience
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas. However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City Office
Workplace: OnSite
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We’re looking for a high-agency Senior Backend Engineer to bridge the gap between cutting-edge ML research and real-world product delivery. You’ll design and build agentic workflows that power complex healthcare processes to solve hairy infrastructure, workflow, and UX challenges in U.S. healthcare.
This role involves creating data pipelines, evaluation harnesses, and scalable production-grade agentic systems. You’ll be responsible for researching the right tools and models, ensuring we always use the best-fit technology for each workflow..
As part of our ML team, you’ll work hand-in-hand with researchers to translate new techniques and insights into production-ready systems. The ideal candidate has full-stack engineering experience, hands-on expertise with LLM APIs, and a proven track record of deploying AI systems into production. You’ll work across the stack - from data collection to training pipelines to AI agent orchestration to frontend integration - bringing cutting-edge AI solutions to life in real-world healthcare environments.
RESPONSIBILITIES
As a Senior Backend Engineer on the ML team at Tennr, you’ll bridge the gap between cutting-edge ML research and real-world product delivery. You’ll help build agentic systems that use LLMs, and vision models, and structured automation to solve hairy infrastructure, workflow, and UX challenges in U.S. healthcare.
- Ship full-stack AI systems end-to-end
- Design resilient systems for model deployment, evaluation, and monitoring that stay reliable as traffic grows.
- Go from ideation to code within hours; iterate quickly on experiments and data.
- Collaborate with ML engineers, backend engineers, and cross-functional teams to integrate models cleanly with data pipelines and product
QUALIFICATIONS
- Proficiency in full-stack development, with a strong understanding of system design, backend engineering, and observability infrastructure.
- A track record of working through the full lifecycle of building, testing, deploying, scaling, and monitoring LLM-centered software architectures.
- Excellent communication and collaboration skills: aligning on interfaces, navigating tradeoffs, and driving cross-team execution.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: Dublin, Ireland
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders). As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential.
The Role
As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway and Belfast, along with emerging Irish markets. The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics.
What you'll do
Lead the strategy for markets within your region - Cork, Limerick, Galway and Belfast
Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region
Set and achieve regional targets
Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)
Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants
Lead important negotiations for new restaurant partners within your region
Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes
Work with your local marketing team to accelerate revenue growth Requirements
7+ years working in commercially focused roles
Highly analytical
Mix of both strategy and execution experience
Comfortable handling negotiations with business owners or C-suite operators
Relationship-building and communication skills whether face-to-face, through phone or email
You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car
Previous general management experience, or experience running your own business would be desirable
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Wolt's Shared Service Center in Budapest is home to a team of 40 people who keep our operations running across markets. Ten of them focus on one mission: getting German merchants to live on Wolt quickly and correctly. They own the onboarding journey from the moment a partner signs to the day they start receiving orders. Now we're looking for someone to lead them.
As Onboarding Team Lead, you'll be based in Budapest and work closely with our Onboarding Operations team in Germany, reporting to the Global Head of Business Process Outsourcing Management. You'll lead a team of 12 FTE, own the German onboarding pipeline, and make sure every partner gets a smooth, high-quality start on Wolt. The team is experienced and established, and it's ready for a leader who can raise the bar on speed, quality and process, while being its biggest advocate.
What you’ll be doing
You'll be responsible for how quickly and how well German merchants are onboarded onto Wolt. That means leading the people, owning the pipeline, and keeping a close eye on the numbers. You'll build a solid understanding of the full onboarding landscape, including POS integrations, gear workflows, commission changes and offboarding. You'll also be the go-to person when things get stuck.
Day-to-day in this role you’ll:
Lead, coach and develop a team of 12 FTE onboarding specialists, support them daily, and spot knowledge gaps and training needs.
Own the onboarding pipeline so it always reflects reality. New venues are assigned the same day, follow-ups and on-hold reasons stay up to date, and stalled cases get escalated or offboarded instead of left open.
Track the team's key onboarding KPIs, such as time to onboard and new live venues, so you always know where the team stands and can flag deviations early.
Work with Sales, Account Management, Product and the Onboarding Operations team in Germany to escalate blockers early and improve how we onboard.
Keep data quality high by validating issues yourself before escalating, sharing bug reports daily, and making sure partner information is accurate and complete.
Plan team capacity ahead of holidays, business trips and short weeks so no partner is ever left without an owner.
Our humble expectations
You have at least 2 years of experience leading a team of 8 or more people, including setting clear performance expectations and following up on them.
You have 3+ years of experience in operations in a fast-paced environment such as a marketplace, e-commerce or a shared service center.
You're fluent in both German and English, written and spoken, because you'll work daily with German partners and stakeholders.
You're comfortable working with data and use KPIs and dashboards to understand performance and make decisions.
You're structured and detail-oriented, and you keep pipelines, timelines and data accurate without being chased.
You take ownership, spot opportunities to improve processes, and drive changes independently.
What we offer
A key leadership role shaping how merchants in one of Wolt's biggest markets join the platform.
A team that's already up and running, so you can focus on raising the bar rather than starting from scratch.
Close collaboration with teams across Germany and Budapest, plus visibility across Sales, Account Management and Product.
Career growth opportunities in a fast-growing company, backed by comprehensive internal training.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. The RL Scaling team works on how RL scales: what happens to throughput, stability, and learning efficiency as models get larger, episodes get longer, and compute grows by orders of magnitude, and what has to change in our algorithms and systems to keep getting returns from that scale.
This role sits squarely across research and engineering. You'll develop next-generation architectures and RL algorithms, take them from a small-scale result to a frontier-scale run, and understand every place they behave differently along the way. You'll build the systems that set how fast the team can iterate: how many experiments, at what scale, and how quickly we can trust the results. And you'll work on Anthropic's largest and fastest RL runs, where the gap between a good idea and a working one is often a problem no one has solved yet.
Key responsibilities
Study how RL training and sampling scale with model size, context length, and compute, and find the algorithmic and systems changes that keep scaling efficient
Develop next-generation model architectures and RL algorithms, and make them run efficiently at frontier scale
Take promising small-scale results to frontier-scale runs, and diagnose why they behave differently when they get there, whether the cause is numerical, algorithmic, or systemic
Build the experimental infrastructure that sets research velocity: fast, reproducible comparisons of architecture and algorithm variants at meaningful scale
Own end-to-end performance of our largest RL runs, from research code down to the hardware
Build performance and cost models for proposed architecture and algorithm changes, and use them to decide which ideas get scaled
Investigate training dynamics at scale, including instabilities, divergence, and throughput regressions, and trace them to root cause
Minimum qualifications
Deep familiarity with modern transformer language models, including their architecture, training dynamics, and the behavior of large-scale optimization
Hands-on experience training large models in a distributed setting, including the tradeoffs between data, tensor, and pipeline parallelism
A track record of original technical work in ML training or systems, such as new methods, architectures, or optimizations, demonstrated through research, open-source, or production impact
Ability to design rigorous experiments at scale, including baselines, ablations, and enough statistical care to trust a result that costs real compute
Ability to reason quantitatively about the compute, memory, and communication costs of a model or algorithm
Strong programming skills in Python and JAX or PyTorch, and comfort reading and changing code at every layer of the stack
Preferred qualifications
Research experience in reinforcement learning, optimization, or large-scale training, published or otherwise
Experience developing RL algorithms for language models
Experience with scaling laws or other quantitative models of training efficiency
Experience designing or modifying transformer architectures beyond standard configurations
Experience scaling training to large fleets of accelerators and debugging the problems that only appear at scale
Deep understanding of numerics in large-scale training, including low-precision formats and sources of instability
Familiarity with how GPU or TPU performance characteristics shape architecture and algorithm choices
Experience with C++ or Rust
Representative projects
Characterize how a new RL algorithm's throughput and learning efficiency change from small models to frontier scale, and fix what breaks
Develop a new attention variant, get it working at full scale, and measure how its quality and throughput compare to the baseline
Prepare our next largest-ever RL run: find what breaks when model size, context length, and compute all grow at once, and fix it before launch
Trace a loss instability that only appears past a certain scale to its root cause, and work out whether the fix belongs in the algorithm, the numerics, or the system
Build a model that predicts the throughput and cost of a proposed architecture change before anyone writes the kernel
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. At frontier scale, an RL run is an unusually demanding distributed system. Training, sampling, and environment execution run concurrently across a large fleet of accelerators and hosts, exchange data continuously, and have to keep making progress while hardware fails, load shifts, and the research changes underneath them. How well that system holds together determines how much of our compute turns into learning, and how quickly the team can try the next idea.
As a Research Engineer on the Distributed Systems team within RL Engineering, you'll work on whatever part of that system is the current limit. That might be scheduling and placement, data movement between components, running large numbers of sandboxed environments, storage and checkpointing, networking, fault tolerance, autoscaling, or the observability that tells us what a run is actually doing. We're looking for generalists: engineers who can move between these layers, reason from first principles about a system they haven't seen before, and pick the problem that matters most rather than the one closest to their prior experience.
Our system changes as fast as the research does, correctness under failure matters as much as throughput, and the best solutions often come from understanding the ML workload well enough to know which guarantees it actually needs. Strong candidates have built and run large distributed systems, care about getting the details right, and want to apply that experience to a workload that is very large, very heterogeneous, and changing quickly.
Key responsibilities
Design, build, and operate the distributed systems that run RL at scale, across training, sampling, and environment execution
Find and remove whatever currently limits the system, whether it's scheduling, data movement, storage, networking, or coordination
Build fault tolerance into every layer: failure detection, isolation, and recovery that keep long-running jobs making progress without human intervention
Design resource management and autoscaling so that compute follows demand as a run's needs shift
Build observability that makes it possible to understand what a run is doing and why it slowed down, stalled, or produced unexpected results
Build automation that detects and remediates common problems, and design interfaces that let engineers and automated tools operate runs safely
Work with researchers and performance engineers to make sure systems changes preserve training correctness and don't introduce subtle nondeterminism
Remove classes of failure at their source through incident review, testing, and redesign, and write clear design documents for what you build
Minimum qualifications
Strong software engineering skills in Python and at least one systems language such as Rust, C++, or Go
Experience designing, building, and operating large-scale distributed systems in production
Deep understanding of distributed systems fundamentals, including consistency, coordination, consensus, failure modes, and recovery
Ability to reason quantitatively about throughput, latency, and resource costs across compute, memory, storage, and network
Experience debugging complex failures across many hosts and services, including failures you can't reproduce locally
Strong written communication, including design documents and incident writeups
Preferred qualifications
Experience running ML training or inference infrastructure at scale
Experience across several layers of the stack, such as scheduling, storage, networking, and orchestration
Experience building schedulers, autoscalers, or resource management systems
Experience with container orchestration such as Kubernetes, and with sandboxed or virtualized code execution at scale
Experience with high-performance networking, RDMA, or collective communication libraries
Experience building observability or automated remediation for large fleets
Experience with async Python frameworks such as Trio or asyncio
Familiarity with reinforcement learning or large language model training workloads
Representative projects
Design a scheduler that places training, sampling, and environment work across a heterogeneous cluster while respecting network topology and failure domains
Build a failure detection and recovery system that lets a long-running job survive host and network failures with minimal lost work
Scale environment execution substantially without increasing tail latency for the training step
Design an autoscaling policy that rebalances compute across components as a run's bottleneck shifts
Build a diagnostics system that explains why a run's throughput dropped and proposes a fix
Trace a rare data corruption bug across many services to a race condition in a recovery path, and redesign the path so the class of bug can't recur
Design the operational interface for a run so that automated tools can safely diagnose and adjust it under human oversight
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, in-person
Role Summary:
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Who Thrives Here:
People who thrive in this role tend to:
Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward
Responsibilities/Essential Functions:
Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
Review and follow up with previous or inactive leads that may be newly qualified or re-interested
Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Minimum Qualifications:
1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
Excellent written and verbal communication skills and the ability to build relationships quickly
Salesforce and Outreach experience or comparable CRM or email automation software
Preferred Qualifications:
Experience working with restaurants or food-related entities/clients
Experience in a start-up environment is a plus
Work Environment:
The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
:
$70,000 base + $36,000 OTE, uncapped
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's go-to-market engine runs on Salesforce: how leads become pipeline, how deals are tracked and forecast, how customers renew and expand, and how partners work alongside our sellers. As a Business Systems Analyst, you'll be responsible for how one of those core motions is represented in system, and a trusted partner to GTM leadership when they want to change how it works.
We're looking for someone who operates at the intersection of three things: a strategist who can sit with GTM leaders and shape how they want to understand their part of the business, an analyst who can turn that into rigorous process and data design, and a builder who's comfortable enough in Salesforce to ship meaningful parts of it themselves. You can move fluidly between whiteboard, requirements doc, and admin console. You'll partner deeply with RevOps on the operating model and with our Salesforce developers on anything that needs code.
Where you might sit
We're hiring across several parts of the customer lifecycle. Placement depends on your background and where you can have the most impact.
Opportunity Acceleration:
Owns how deals are tracked, forecast, and credited in Salesforce, from stage design and forecasting to the ownership and team structures behind them. You'll partner with sales leadership to make pipeline something everyone can trust and sellers can work quickly.
Lead-to-Pipeline:
Owns how leads, inbound demand, and BDR outreach become qualified pipeline: lifecycle stages, routing and ownership, handoff rules, and the tools BDRs and sellers work in every day. You'll partner with BDR, marketing, and sales leadership to make the path from first touch to open opportunity faster and easier to measure.
Post-Sales:
Owns the systems behind renewals, expansion, and customer coverage: how post-sale opportunities are created, forecast, and worked by account management and customer success. You'll give post-sales leaders a clear, trustworthy view of the customer base and the tools to act on it.
Partnerships:
Owns how partner-sourced and co-sell deals are registered, attributed, and worked alongside our sellers, including the partner-facing processes and reporting leadership relies on. You'll help turn a fast-growing channel into a motion the business can measure and scale.
Key responsibilities
Own the design of your core funnel domain in Salesforce: lifecycle stages, process, exit and handoff criteria, key fields, and the automation and guardrails that keep the data trustworthy
Partner with GTM leadership on how their motion runs and how they want to see it, and make the tradeoff calls on what teams enter versus what insight that data unlocks
Partner with RevOps to systematize how GTM teams are structured, assigned, and credited: ownership, routing, coverage, splits, and the territory and role structures those depend on
Operationalize the methodology in system, turning frameworks and process discipline into fields, validation, scoring, and in-context guidance that people actually use
Act as data-model steward for your domain and its closest neighbors: the named approver for new fields, automation, and integrations touching those objects, and the keeper of why each one exists
Build and ship declarative solutions yourself where that's the right call, and write specs clean enough that our developers can build the rest without five rounds of clarification
Own the seams to the neighboring stages of the customer lifecycle (lead handoff, opportunity, quote-to-cash, renewal, partner attribution) so the experience is coherent end to end even where the build sits with another team
Evaluate and configure tooling that accelerates the motion: routing, activity capture, sequencing, deal inspection, account planning
Run discovery, UAT, enablement, and adoption measurement for everything you ship; help raise the bar for how BSA work is done on this team
Minimum qualifications
Experience in GTM/Revenue systems as a Business Systems Analyst, Sales Systems Lead, or RevOps Systems role, with real ownership of work in a core funnel domain such as lead management, opportunity and pipeline, renewals and account management, or partner channel
Experience designing and rolling out a lifecycle, process model, or forecasting motion at a fast-growing company, owning it from discovery through enablement and adoption
Credibility with GTM stakeholders: you've been in the pipeline review, forecast call, or planning session, and you can push back when there's a better answer
Hands-on Salesforce skills, with comfort building meaningful parts of your own solution (Flow, validation, assignment and routing, page and Path design) and specs that make the handoff to developers clean
Crisp communication across GTM teams, leadership, RevOps, and engineers, adjusting altitude for each
Preferred qualifications
5+ years of experience in GTM/Revenue systems roles
Salesforce Administrator certification
Advanced Administrator, Business Analyst, or Sales Cloud Consultant certification
Experience partnering with RevOps or Sales Strategy on team-structure questions (ownership, routing, splits, territory) and turning those decisions into working system design
Experience across more than one part of the customer lifecycle, such as lead, opportunity, renewal, or partner
Curiosity about AI-assisted systems work and eagerness to fold it into how you design, build, and document; prior hands-on use is a strong plus
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As a Field Executive Architect, you will serve as Anthropic's senior technical voice with our most strategic customers. You'll engage directly with C-suite executives and senior technical leaders at the world's largest enterprises to understand their business, align stakeholders around a clear vision for how AI fits into their strategy, and create momentum toward adoption of Anthropic's products.
This is not a hands-on-keyboard engineering role. Your job is to walk into a room full of executives, quickly understand their business and technical landscape, and help them see a clear path forward with Claude. You'll then partner with Sales and Applied AI teams to ensure that vision translates into execution -- checking in on high-momentum accounts, maintaining executive relationships, and keeping deals on track. Internally, you'll serve as a sponsor for enterprise customer needs, working with Product to ensure that what matters most to our largest accounts is heard and prioritized.
You'll bring deep experience in enterprise technology and a track record of operating at the intersection of business strategy and technical execution. Whether you've been a CTO, VP of Engineering, Field CTO, or a world-class senior technical salesperson, what matters is that you've seen how large organizations make technology decisions and can meet executives where they are -- with credibility, clarity, and conviction.
Responsibilities:
Engage directly with C-suite and senior technical leaders at Anthropic's largest and most strategic accounts, aligning business and technical stakeholders around a clear vision for AI adoption
Prepare for and lead high-stakes customer engagements -- executive briefings, EBCs, on-site workshops -- that change the trajectory of key accounts at critical inflection points
Partner with Sales and Applied AI teams before and after engagements to game plan approach, debrief on outcomes, and ensure the vision carries through to execution
Lean in on high-momentum accounts after initial engagement, maintaining executive relationships, providing strategic guidance to the Sales and Applied AI teams, and sustaining deal momentum
Serve as an internal sponsor for enterprise customer needs, translating field feedback into clear priorities for Product and ensuring the most important enterprise requirements are heard and acted on
Bridge the gap between our field organization and Product org -- helping each side understand the other's priorities, constraints, and roadmap
Travel regularly to customer sites for executive engagements, workshops, and strategic account meetings
You may be a good fit if you have:
15+ years of experience in enterprise technology, with significant time spent in senior technical leadership or senior technical sales roles (CTO, VP of Engineering, Chief Architect, Field CTO, or similar)
A track record of engaging credibly with C-suite executives and senior technical leaders at large enterprises -- you can hold the room and earn trust quickly
Deep understanding of how large organizations evaluate, buy, and scale technology -- you've seen the inside of these decisions from a leadership seat or from the sales side of the table
Enough technical depth to understand modern AI systems and their enterprise applications, and enough business acumen to connect technical capabilities to business outcomes
Experience translating between technical and business audiences -- you can make complex topics clear and compelling for both
Strong opinions about what makes enterprise technology adoption succeed or fail, informed by having led or closely advised these efforts
The ability to navigate ambiguity and move fast in a rapidly evolving market -- you're comfortable operating without a detailed playbook and building the plane while flying it
A collaborative mindset -- sales at Anthropic is a team sport
Excitement about AI's potential to transform how enterprises operate, and a genuine desire to help customers succeed with it
Willingness to travel regularly for customer engagements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$400,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Data Center Security Engineering (DCSE) owns physical security across Anthropic's data center footprint: the sites, the hardware inside them, and the supply chain that delivers it. The Security Fusion Platform is where physical security signals from across that footprint are correlated and put in front of the analysts who act on them. It carries continuous monitoring, audit evidence, metrics, and analyst response, along with the classification and analytics pipelines that turn sensor data into events. You'll build and own the platform analysts work from.
This is a foundational role. You'll build the software platform that carries a signal from source to analyst decision, ship its first versions, and keep them running in production. The sensors and systems at each site belong to other DCSE engineers; you define the event contract their owners deliver to, and you build the classification and analytics pipelines that run over what those sources produce. Physical security systems engineers own the operations spaces; you own the software that runs in them. You'll work alongside engineers focused on the sites themselves. What you lead, you own end to end: the design, the technical approach, and the result in production.
You'll work with external vendors and integrators, setting requirements and acceptance criteria for what you own and deciding what the team builds itself. We use Claude throughout our engineering workflow and expect you to as well.
This role involves regular travel to data center sites. No security clearance is required. These are critical services, and you'll take part in on-call for them.
Key responsibilities
Design and build the event bus and normalized event schema:
source identity, sequencing, health state, and the adapter contract that owners of each sensor and system feed build to, plus adapters where needed
Build correlation and alerting:
the rules and services that turn events from independent sources into alerts an analyst can act on
Build the classification and analytics pipelines:
computer vision and multi-sensor fusion, with results landing on the event bus
Build analyst surfaces:
the queue, escalation tooling, dashboards, camera viewers, and video wall content a 24/7 watch works from, plus video analytics integration so camera streams arrive on the bus as events
Deliver audit evidence:
durable, tamper-evident event history, evidence exports, and the retention and access controls around them
Instrument metrics and self-monitoring:
detection rates, nuisance ratios, alert aging, time to resolve; heartbeats and loss-of-telemetry alarms on every feed, tested fail-secure behavior, and change audit on every rule
Deploy across sites:
site-local components, central services, and the sync that keeps configuration, rules, and state consistent, then commission each site and hand over to the analysts
Specify the compute the platform runs on
(servers, storage, and the platform's network segment) to the team's segmentation and hardening baseline
Write requirements and acceptance criteria
for what vendors and integrators deliver, review deliverables against them, and make the call on accepting or rejecting the work
Minimum qualifications
Have built and run event-driven backend systems in production
Are proficient in at least one backend language such as Python, Go, or Rust, and have worked with a message bus or event streaming system such as Kafka
Have owned a system end to end: set the design, made the tradeoffs, shipped it, and answered for it in production
Have integrated with external systems you did not control (vendor APIs, on-prem appliances, video platforms, building systems) and designed for a life beyond any one vendor
Have directed vendor or integrator work: written requirements and acceptance criteria, reviewed deliverables against them, and decided what gets accepted
Design for the failure you won't see coming (a silent feed, a lost network path, a replayed event, a de-tuned rule), know how your system behaves when a source lies or goes quiet, and test for it
Build tools for people who use them under pressure and iterate with those operators
Preferred qualifications
Experience building or operating a security operations platform (SOC, physical security operations, or the detection engineering behind one)
Experience building ML or computer vision inference pipelines over video and sensor streams
PSIM (physical security information management) or VMS (video management system) integration experience, or familiarity with physical access control and building systems data
Experience producing evidence for auditors or assessors: log integrity, retention, chain of custody
Experience using AI-assisted development tooling as a core part of your workflow
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: City of London; Uxbridge
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Compensation team leads compensation programs for Hasbro. Our work impacts every employee globally through the programs we coordinate. The team also has a meaningful role to play by ensuring our employee value proposition is competitive in the marketplace and financially balanced. We are looking for a Senior Compensation Analyst to lead this effort across EMEA and APAC. The incumbent shall partner closely with local HR teams and leaders to build and implement compensation programs. This role will provide direction and strategic solutions for compensation matters, considering business and HR priorities, market practices, and emerging trends, and offers the chance to shape programs that reach employees around the world.
Location and Work Arrangement
This role can be based at either our Stockley Park or Capper Street office, and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Lead compensation programs including but not limited to: market benchmarking reviews, compensation planning, recognition programs, offer development, retention programs, and budget management.
Advise and educate key business stakeholders, HR Business Partners and Talent Acquisition on our compensation philosophy, including base, variable, sales and equity compensation, as well as cyclical and ad-hoc programs, and provide consultation, mentoring and sophisticated advice to HR Business Partners and business leaders.
Partner and collaborate closely with vital team members and client groups to understand organizational needs and prioritize accordingly, providing compensation insights to support strategic decisions, and represent the needs of business and HR clients in the design of enterprise-wide pay programs and lead the design of pay programs for client groups.
Proactively assess internal and external trends, relevant pay legislation, market intelligence, and potential impact to our pay philosophy including our pay transparency projects.
Partner with Finance teams to craft and develop incentive plans, and support formal plan governance and oversight activities.
Operate with a high degree of autonomy in managing compensation programs and analyses, applying sound judgment while ensuring alignment with company guidelines and governance standards.
What You'll Bring
Bachelors or equivalent; proven track record in compensation.
Experience crafting, developing and owning a variety of compensation programs and processes including base salary, variable pay programs, sales compensation, compensation strategy and competitive pay analysis.
Deep analytical skills with an ability to break down sophisticated questions / data into well-structured analyses and synthesize key points.
Forward-thinking with ability to think end-to-end; ability to influence and communicate with executive audiences; skilled in building consultative partnerships.
Proven experience in advising across regions, ideally with experience supporting not only EMEA but also APAC.
Solid experience in working in matrix global organization, flexible in management style across various cultures and backgrounds.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
San Francisco, CA | New York City, NY
San Francisco, CA | New York City, NY | Seattle, WA
ОфисseniorNew York City Office
Dublin, Ireland; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
leadBudapest, Hungary
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
Austin, in-person
San Francisco, CA | New York City, NY
San Francisco, CA | New York City, NY
seniorSan Francisco, CA | New York City, NY | Seattle, WA