Location: Рославль
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов в отделении банка
* продавать продукты и услуги Сбера и помогать с их оформлением
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить платежи и переводы.
Требования
* имеешь образование среднее и выше
* активно используешь гаджеты
* доброжелателен и готов помогать клиентам
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа недалеко от дома
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Будет преимуществом опыт работы в компаниях: Россельхозбанк, Росбанк, Совкомбанк, ГазпромБанк Яндекс, Ozon, Wildberries, Деловые Линии, ВТБ, Альфа-Банк, Тинькофф Банк, МТС, Билайн, Мегафон, Ростелеком.
#клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер
Location: Tokyo, Japan; Osaka, Japan; Yokohama, Japan; Nagoya, Japan; Sapporo, Japan; Fukuoka, Japan; Kyoto, Japan
Workplace: fully
David Kennedy Recruitment
is working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a
Japanese
-speaking
Customer Support Officer
to support their operations.
Position: Customer Support Officer (Japanese)
Location: Japan
Work model: Remote
Employment type: B2B, Services Agreement or Freelance contract
DUTIES AND RESPONSIBILITIES:
Assist clients with opening and maintaining trading accounts
Respond to customer enquiries via email, phone and internal support channels
Handle welcome calls and client follow-ups to ensure high customer satisfaction
Provide information about the company's trading platforms and services
Resolve back-office and account-related enquiries
Support clients with technical issues, including MetaTrader platform troubleshooting
Handle customer complaints professionally and ensure timely resolution
Liaise with internal departments to resolve customer issues efficiently
Escalate complex cases to the relevant teams when required
Support marketing activities, including campaign translations and event coordination when needed
Educate clients on products and platform functionality where appropriate
Contribute ideas to improve customer experience and support business growth.
REQUIREMENTS:
Native or fluent Japanese (written and spoken)
Fluent English (minimum B2)
University or College degree
Strong communication and interpersonal skills
Proficiency with MS Office applications
Comfortable using CRM systems, email platforms and computer applications
Ability to work independently and within a team
Ability to work under pressure and meet deadlines
Experience working with CRM systems and customer support tools.
BENEFITS:
Remuneration according to qualifications and experience
Opportunity to work with an international FX/CFD brokerage
Dynamic and multicultural working environment
Opportunities for professional learning and growth
And many others!
Tokyo, Japan; Osaka, Japan; Yokohama, Japan; Nagoya, Japan; Sapporo, Japan; Fukuoka, Japan; Kyoto, Japan
Задачи:
- Развитие и сопровождение отношений с PSP, банками, EMI и другими платежными партнерами;
- Ведение коммерческих переговоров по комиссиям, резервам, settlement и условиям сотрудничества;
- Координация подключения новых платежных партнеров и сопровождение интеграций;
- Взаимодействие с командами Finance, Legal, Compliance и Tech;
- Анализ платежных показателей и подготовка отчетности в Excel;
- Поиск возможностей для развития партнерств и повышения эффективности платежной инфраструктуры.
Требования:
- От 2 лет опыта в Key Account Management, Partnership Management, Business Development или Account Management;
- Опыт работы с PSP, банками, EMI, payment gateways или другими финансовыми партнерами;
- Практический опыт коммерческих переговоров и управления партнерскими отношениями;
- Уверенное владение Excel (Pivot Tables, работа с большими объемами данных, отчетность);
- Английский язык для общения с международными партнерами и внутренними командами.
Будет плюсом:
- Опыт работы с платежными рынками Африки, Азии или LATAM;
- Понимание card acquiring, bank transfers, local payment methods, crypto payments и других платежных решений;
- Знание KYB, AML и процессов merchant onboarding.
Условия:
- 100% удалёнка и гибкий график работы из любой точки мира;
- Работа в стабильной международной FinTech-компании над глобальными проектами;
- Высокий уровень автономии и реальную возможность влиять на развитие продукта;
- Сильную интернациональную команду профессионалов.
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus
Workplace: remote
At TechBiz Global, we are providing recruitment services to our TOP clients from our portfolio. We are looking for a motivated
Publisher Manager
to for our client’s growing team and work closely with clients to drive success in their online marketing campaigns.
The Publisher Manager is responsible for onboarding, maintaining, and scaling relationships with company’s publisher partners. You will work directly with tech and sales teams to ensure proper XML/API integrations, maximize fill rates, optimize monetization setups, and expand our global publisher footprint. This is a role for a technically-savvy, results-oriented professional who thrives in a dynamic performance marketing environment.
Key Responsibilities:
Publisher Onboarding & Management
Recruit and onboard new publishers (direct & programmatic)
Ensure smooth integration via XML, API, or tag-based methods.
Maintain active relationships with top-tier supply partners.
Optimization & Monetization
Monitor performance metrics (fill rate, eCPM, RPM, CTR) to ensure monetization is optimized across all placements.
Troubleshoot revenue dips or delivery issues in real-time with internal dev teams.
Work closely with the advertiser team to map supply to converting demand sources.
Demand Integration
Collaborate with demand team to match premium demand sources to publisher inventory.
Work with XML / RTB / header bidding integrations to maximize supply value.
Technical & Strategic Oversight
Review and optimize traffic quality signals.
Oversee ad quality, compliance, and appropriate targeting by vertical and geo.
Use internal dashboards, AdKernel tech, and 3rd-party analytics tools to monitor performance.
Growth & Retention
Identify upsell or scale opportunities within existing publisher accounts.
Support reactivation campaigns for dormant or low-performing partners.
2–5 years of experience in a Publisher Manager or Supply role at an ad network, SSP, or ad exchange.
Deep familiarity with XML feeds, RTB integrations, OpenRTB protocols, and monetization platforms.
Proven ability to manage publisher performance, revenue optimization, and technical onboarding.
Analytical skills with a strong grasp of eCPM, RPM, fill rate, viewability, and related metrics.
Comfort working with traffic verification tools (e.g., GeoEdge, AdScore) and resolving compliance issues.
Excellent communication skills in English — both written and verbal.
Bonus Skills:
Hands-on experience with AdKernel or similar ad-serving platforms.
Familiarity with monetizing mobile, desktop, and in-app traffic.
Experience working across push, pop, or in-page push formats.
SQL or BI tool proficiency for deeper performance analysis.
What We Offer:
Competitive salary & performance bonuses
Flexible work hours & hybrid/remote options
Opportunity to shape the growth of a fast-moving ad tech company
Work alongside an experienced and fun team passionate about advertising and performance
Location: Remote
Wormhole Labs builds Sunrise (sunrise.xyz), a platform that helps token issuers launch and list their tokens on Solana. To date, we've orchestrated the launch of dozens of assets on the Solana blockchain accounting for more than $10 billion in cumulative trading volume.
WHAT YOU’LL DO
- Source, pitch, negotiate, and close partnerships with asset issuers, Solana ecosystem projects, and broad ecosystem participants to drive Sunrise adoption.
- Cultivate and manage strong relationships with blockchain protocols, crypto startups, DAOs, and enterprise clients, driving adoption and integration of our solutions and services.
- Partner with product and engineering teams to support launches and align GTM strategies with client needs.
- Analyze market trends, customer feedback, and performance metrics to identify growth opportunities and optimize strategies.
- Build, manage, and execute a structured sales pipeline to ensure consistent lead generation and successful deal closure.
- Work closely with internal teams, including engineering and operations, to deliver seamless client solutions and drive successful outcomes.
WHAT WE LOOK FOR IN YOU
- Experience: 4+ years in business development, sales, or strategy roles within blockchain, crypto, fintech, or SaaS industries. Proven track record closing meaningful partnerships.
- Industry Knowledge: Deep understanding of blockchain technologies, protocols, DeFi, and cross-chain solutions.
- Analytical Expertise: Strong ability to derive actionable insights from data and apply them to drive strategy and decision-making.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and effectively to diverse audiences.
- Proactive Mindset: A self-starter who identifies opportunities, takes initiative, and thrives in a fast-paced, evolving environment.
- Relationship Builder: Proven ability to cultivate and nurture high-value partnerships.
- Flexibility: Comfortable working across time zones and collaborating in a remote-first environment.
NICE TO HAVES
- Experience working with blockchain foundations, DAOs, DeFi companies, and protocols.
- Technical knowledge or hands-on experience with blockchain development tools.
- Familiarity with analytics platforms like Solscan, Etherscan, Dune Analytics, or similar tools.
WHY YOU’LL LOVE WORKING HERE
- Competitive compensation packages, including discretionary bonuses.
- Flexible, remote-first working arrangements with a distributed team.
- A culture that values creativity, innovation, and collaboration.
- The opportunity to solve some of the hardest problems in crypto, working alongside an exceptional and highly skilled team.
Location: Spain
We are looking for a proactive and relationship-driven
Real Estate Channel Manager
to expand and strengthen our sales partner network for our client's Group Property Development business.
In this role, you will be responsible for identifying, developing, and managing strategic sales channels that drive property sales across key international markets. You will build long-term partnerships with property agencies, consultants, clubs, and other referral partners while ensuring they have the knowledge, tools, and support needed to successfully promote our real estate portfolio.
Working closely with Sales, Marketing, Legal, Finance, Project Management, and other internal stakeholders, you will play a key role in growing revenue through partner engagement, training, events, and business development initiatives.
Requirements
Previous experience in
Sales Channel Management, Business Development, Partnership Management, or Project Marketing
.
Experience within
real estate, property development, hospitality, or luxury property
is highly desirable.
Proven ability to develop strategic partnerships and manage external sales channels.
Strong negotiation and relationship management skills.
Excellent communication and presentation skills in English (additional languages are an advantage).
Experience delivering sales or product training is a plus.
Highly organized with the ability to manage multiple projects simultaneously.
Results-oriented with a proactive, self-driven, and commercial mindset.
Comfortable analyzing sales performance and preparing reports.
Professional, confident, and customer-focused approach.
Willingness to travel internationally on a regular basis.
Flexibility to work across different time zones when required.
Responsibilities
Identify, recruit, and develop new sales channel partners across target markets.
Build and maintain strong relationships with property agencies, consultants, referral partners, and business associations.
Negotiate partnership terms, commission structures, and agency agreements.
Coordinate onboarding and product training for channel partners, including company history, brands, loyalty programs, and property offerings.
Work closely with Marketing to ensure partners have access to up-to-date sales collateral, presentations, and promotional materials.
Organize and support roadshows, networking events, inspection trips, and partner training sessions.
Maintain regular communication with channel partners to identify new business opportunities and resolve issues promptly.
Set sales and revenue targets for channel partners and monitor performance against KPIs.
Prepare monthly sales reports, business updates, presentations, and performance analyses.
Support annual budgeting and long-term business planning.
Collaborate cross-functionally with Sales, Marketing, Legal, Finance, Owner Services, and Project Management teams to ensure successful partner engagement and sales execution.
Represent the business at industry events and management meetings as required.
Benefits
Competitive salary and performance-based incentives.
International career exposure and travel opportunities.
Professional growth within a globally recognized company.
Collaborative and dynamic work environment.
Learning and development opportunities.
Employment Type: Full-time Contractor (B2B Agreement)
Location: Talisay, Philippines; Iloilo City, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Dipolog City, Philippines; Zamboanga City, Philippines; General Santos City (Dadiangas), Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Dipolog City, Philippines; Zamboanga City, Philippines; General Santos City (Dadiangas), Philippines
Location: New York, Greenwich
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Join a leading crypto relationship management team delivering seamless 24/7 coverage to institutional counterparties around the world. As an Associate Relationship Manager at Cumberland, you’ll operate at the heart of a fast-paced, volatile, and exciting market — collaborating with leading experts and innovators in the crypto industry. You’ll combine market execution skills with relationship-building expertise to provide our global counterparties with an exceptional trading experience in both spot and derivatives markets.
Responsibilities:
Assist in the management of day-to-day counterparty-facing operation of the electronic platform. Manage counterparty configuration, entitlements, limit setups, and controls
Analyze counterparty flow, hit rates, and platform performance to identify opportunities to improve win rates, revenue capture, and flow quality. Participate in the commercial discussions with counterparties on pricing, activity, and performance
Gather and disseminate relevant counterparty and market color and feedback
Collaborate with development teams to promote future product development
Act as primary escalation point for counterparties on electronic trading issues. Take ownership of counterparty inquiries and work with Onboarding, Operations, and Treasury teams to deliver fast, effective resolution.
Coordinate with traders and relationship managers in other regions to provide seamless time-zone transitions, and consistent, high-quality service.
Partner with Senior Relationship Managers to develop tailored solutions for counterparty needs – including deck construction and presentation material.
Generate and share original cross market macro/micro insights (spot and options) - internally and externally.
Qualifications:
At least 2 years’ experience in institutional client coverage, sales, or relationship management. Experience managing trading relationships and discussions
Knowledge and familiarity of electronic trading systems and workflows. Familiarity with FIX and API protocols
Familiartity/experience working with vendors, OEMS platforms and trading software
Ability to proactively identify issues and address them in a real-time trading environment
Passion for crypto and understanding of digital asset market structure
Strong organizational skills with the ability to multitask under pressure.
Highly motivated, entrepreneurial mindset with a strong sense of urgency.
Basic understanding of options and forward strategies.
Technical proficiency in Python and Java; Git, SQL, and Linux familiarity is desirable.
Excellent written/verbal communication and presentation skills – strong proficiency in PowerPoint.
English fluency required; additional languages are a strong plus.
What We Offer:
A key role in a lean, high-energy, globally distributed team at the cutting edge of crypto markets.
Immersive learning in a fast-moving market with exposure to innovative products.
Opportunities for career growth in a high-impact environment.
Collaborative culture that values performance, ideas, and initiative.
The annual base salary range for this position is $100,000 to $150,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-GV1
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
You will be a net-new logo hunter responsible for landing high-value enterprise accounts across retail, travel & hospitality, media & entertainment, and finance & insurance. Your mission is to build deep, multi-threaded relationships, craft compelling business cases, and land and close deals in the $150K to $200K ARR range. You will consult with prospects on how to lead with mobile and win across every channel, showing them what's possible with Airship's AI-powered, mobile-first customer experience platform. Airship's customers see real, measurable results: 35% growth in mobile wallet adoption, 30x higher response rates, and 6.5x lifts in registration. You'll bring those stories to every conversation.
This is a role for someone who thrives in longer sales cycles, builds trust across multiple stakeholders, and lands deals with Year 2 expansion already in mind. You will be supported by a dedicated BDR team and Solutions Consultants to help you prospect, build pipeline, and bring deals across the finish line.
What You'll Do*
Own the full sales cycle
for net-new enterprise accounts, from prospecting through close, across geographic, vertical, and named-account territories.
Build multi-threaded relationships
across marketing, product, and digital teams at target accounts. Establish champions, executive sponsors, and secondary contacts to keep deals moving through procurement cycles.
Engineer business cases
that translate mobile engagement metrics (DAU, activation rate, retention, LTV) into financial outcomes that resonate with CFOs and VPs.
Lead consultative discovery
by diagnosing where a prospect's app experience is underperforming before walking into a demo. Start with "what does success look like for your mobile program?" and show how Airship's no-code platform lets their team build, test, and deploy experiences in minutes.
Collaborate closely with BDRs and Solutions Consultants
, providing clear ICP guidance, messaging direction, and feedback loops to maximize pipeline generation.
Set up accounts for long-term growth
by establishing usage metrics and success benchmarks at close that create natural expansion conversations. Partner with the Customer Success team on strategic handoffs.
Use AI tools
for prospecting, pipeline management, and account research to work smarter and stay ahead of the market.
Articulate the value
of Airship's AI agents, including how they accelerate campaign creation, generate strategy recommendations, and build no-code app and web experiences, to both technical and non-technical buyers.
Stay sharp on the competitive landscape
and develop vertical fluency in at least one target industry so you can benchmark prospects against industry norms from the first conversation.
Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time; or the scope of the job may change as necessitated by business demands. Responsibilities may be amended at any time at the sole discretion of the Employer.
What We're Looking For
4+ years of enterprise SaaS sales experience with demonstrated closes in the $100K to $250K ARR range.
A proven track record of building pipeline from scratch and closing net-new logo deals. You have carried and hit new business quota, not just expanded existing accounts.
Experience managing mixed territories (geographic, vertical, and named accounts) and the ability to segment and prioritize independently.
Strong business case and ROI storytelling skills. You can partner with Solutions Consultants and Customer Success Managers to build value and financial narratives, not just feature-benefit slides.
A consultative, diagnostics-first selling style. You ask the right questions before pitching.
Comfort with longer, complex sales cycles that require patience, persistence, and relationship depth.
We'd Be Delighted If You Also Have
Experience selling in MarTech, mobile, CRM, or customer engagement platforms.
Familiarity with the mobile or app ecosystem, including push notifications, in-app messaging, and mobile lifecycle engagement.
Prior experience in one or more of our target verticals: retail, travel & hospitality, media & entertainment, or finance & insurance.
Cross-sell or account management exposure, with an understanding of post-sale motions, expansion signals, and what a great customer handoff looks like.
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 15%
travel based on business needs or as requested by your manager.
Compensation
The starting On-Target Earnings (OTE) range for this position is $280,000 to $320,000 USD per year, reflecting a 50/50 base salary and variable compensation structure. This is a good faith estimate of the compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
As Unlimit expands into new markets, each license we obtain connects us to that country's banking infrastructure — domestic clearing and direct interaction with other participants in the banking system. This role owns the integrations that bring those rails live: working hands-on with central banks, national clearing systems, and third-party BaaS providers.
You'll act as both project lead and solution engineer — running each integration with the regulator or provider and doing the technical implementation yourself. It's a role that sits between delivery and architecture: you own a project end to end while staying deep in the technical detail.
What You'll Be Doing
Own central bank and clearing integration projects end to end, from kickoff to go-live, as Unlimit enters new licensed markets.
Act as the primary technical and project contact for regulators and their assigned counterparts.
Manage the full onboarding path: credentials and environment setup, certification test cases, and production activation.
Set and defend realistic launch timelines, and keep projects on track within their delivery window.
Design and implement the connections that plug Unlimit into local clearing and payment systems.
Deliver integrations with third-party BaaS providers to bring additional payment rails online.
Document integrations and hand over clean, maintainable solutions to engineering and operations.
Our Tech Stack
You'll work across a stack that includes:
Backend & tooling: JVM, Kotlin, Java, Spring Boot, Modulith, Javalin, jOOQ, Temporal
Integration & messaging: REST and SOAP/XML web services, ISO 20022; Kafka and SQS/SNS for internal eventing
Security: mTLS, PKI, certificate-based authentication, and digital signatures — standard for central bank and clearing connections
Cloud & infrastructure: AWS, Docker, Kubernetes, Terraform, GitLab CI/CD
What We're Looking For
5+ years in payments, banking, or integration engineering, with hands-on ownership of complex integration projects.
Direct experience integrating with central banks and/or national clearing and settlement systems.
Hands-on familiarity with payment schemes and networks such as SWIFT and SEPA.
Strong understanding of payment rails, clearing, and settlement flows.
Comfort with payment messaging standards and integration patterns (ISO 20022, MT/MX, SOAP/REST web services, certificate-based auth).
The ability to run a regulated project independently — managing scope, timelines, and regulator communication without close supervision.
A solid awareness of AI-driven engineering practices and where the tooling is heading.
Hands-on experience putting AI tools to work — LLMs, AI-assisted development environments, and automation frameworks — to sharpen productivity, system performance, or technical decision-making.
A clear, structured communicator who can hold their own with regulators and technical counterparties alike.
Nice to Have
Experience working directly with financial regulators, especially in Europe, Mexico, and Brazil.
Familiarity with local schemes such as SEPA (Europe), SPEI (Mexico), and Pix (Brazil).
Prior BaaS / embedded-finance integration experience.
A background in payments, banking, or fintech operating across multiple jurisdictions.
What You'll Gain
Ownership of high-impact projects that directly unlock new markets for Unlimit.
Exposure to the full fintech product landscape: acquiring, BaaS, wallets, crypto, and more.
A global company with a strong engineering culture, agile mindset, and flat hierarchy.
Collaboration with international teams across EU, LATAM, and APAC.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Tampa, FL
Position Summary:
CaptiveAire is launching a CaptiveAire-employed, self-performing install crew to deliver turnkey national-account HVAC installations under our own quality system. The Field Engineer / Installation Manager leads that crew — owning jobsite planning, execution, quality, and safety. The role starts as a hybrid of field engineering and construction management and grows into a full construction-management seat as the program scales. Extensive travel to jobsites is required.
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
Learn more about CaptiveAire and our products
here
Primary Job Responsibilities:
Lead and develop a starting crew of two to three installers across Paragon HVAC installs / replacements, supply/return/exhaust duct, low-voltage controls scopes, and some third-party equipment.
Plan every install before mobilizing — pre-mobilization site visits, full drawing-set review, and trade coordination through the GC so no other trade compromises our scope.
Own on-site decision-making, schedule, and quality: daily check-ins, punch list resolution, and the autonomy (and accountability) to make the call in the field.
Enforce CaptiveAire’s install standards — SOP per install type, structural-engineer review on changeouts, spreader-bar lifts, minimal deck cutouts, CAS-supplied gasket, and clean, safe, organized jobsites.
Run startup, commissioning and reporting on completed installs, especially while the crew is establishing.
Provide field-engineering and technical support for customers during install downtime, based in Tampa FL.
Coordinate with the Key Accounts Manager, project teams, and customers to keep installs on time, on budget, and on brand.
Qualifications:
CaptiveAire product and quality knowledge preferred
4-year technical degree in a mechanical, electrical, or construction curriculum preferred
2-5yr experience preferred
Field-engineering, construction-management, or superintendent experience on commercial HVAC / mechanical projects preferred
Strong, independent problem-solving and the judgment to run a jobsite.
Willingness and ability to travel on demand. Travel is fully covered.
Valid driver’s license and clean driving record.
Preferred Skills:
Experience building or scaling field teams.
National-account or multi-site rollout experience.
Controls/BAS, commissioning, and air-balancing exposure.
HVAC installation experience.
Salary:
Competitive base salary plus a performance bonus tied to regional profitability and your own results.
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#LI-TL1
#P1
Location: Tbilisi; Yerevan; Belgrade; Novi Sad, Vojvodina; Poland; Portugal
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits:
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
Requirements:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
What you’ll do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
Nice to Have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Toronto, Canada
Workplace: hybrid
Sokin’s Account Executive team is growing, and we’re looking for an
exceptional Business Development Manager
to join the team and support our continued growth.
Targeting
enterprise-level clients as well as SME's
, this is a full
360° role
where you’ll be responsible for building your own pipeline, developing long-term relationships, and working with some of the biggest companies in the world.
We’re looking for a
driven, hungry, and ambitious BDM
with proven experience engaging senior stakeholders and clients, and a
consistent track record of hitting and exceeding targets
. You’ll be commercially astute, relationship-focused, and motivated by winning new business in a fast-growing, global environment.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Role & Responsibilities
Strategic New Business Growth:
Develop and execute a strategic new business development plan to drive revenue growth, market share expansion, and achieve organizational objectives through the acquisition of new logos to the business. Identify new market opportunities and stay informed about emerging trends and technologies in the remittance industry.
Market Analysis and Competitive Intelligence:
Conduct in-depth market analysis, competitor benchmarking, and customer feedback analysis to identify business opportunities and gain a competitive edge. Translate market insights into actionable strategies and tactics to drive business growth.
Customer Acquisition and Retention:
Oversee customer acquisition strategies to expand our customer base and increase brand loyalty. Implement customer retention initiatives and ensure exceptional customer service to maximize customer satisfaction and recurring business.
Financial Performance and Reporting:
Develop and manage budgets, forecasts, and financial models to support business development initiatives. Monitor financial performance, analyse variances, and provide regular reports to senior management.
Requirements
Minimum 6+ years of progressive experience in business development within the remittance or financial services industry, with a proven track record of achieving business objectives
Strong understanding of remittance market dynamics, regulatory compliance, and industry trends.
Proven track record of building a pipeline within sectors and converting those connections into new business.
Exceptional negotiation, communication, and stakeholder management skills.
Ability to think strategically, analyse market trends, and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to build rapport and influence key stakeholders, both written and verbal/over the phone/via email.
Previous experience working in a FinTech/Start-Up environment Payments/Remittance market in a business development or sales role, preferably in the remittance industry is preferred but not essential.
Proven ability to identify and generate new business opportunities, resulting in increased revenue and growth.
Self-motivated, proactive, and results-driven mindset with a strong spirit.
Ability to work collaboratively within a team environment, as well as independently.
Bachelor's degree in Business, Marketing, or a related field.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model
Shift times between 07:00 and 19:00 CET
Weekend work required once per month / every 6 weeks, with advance scheduling
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Набережные Челны
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
* продавать банковские продукты и услуги
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить кассовые операции: прием, выдача, обмен денег.
Требования
* имеешь образование среднее и выше
* доброжелателен и готов помогать клиентам
* активно используешь гаджеты и программы MS Office
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа в офисе нового формата рядом с домом или местом учебы
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Будет преимуществом опыт работы в компаниях: Россельхозбанк, Росбанк, Совкомбанк, ГазпромБанк Яндекс, Ozon, Wildberries, Деловые Линии, ВТБ, Альфа-Банк, Тинькофф Банк, МТС, Билайн, Мегафон, Ростелеком.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Remote (United Kingdom)
Come join Karat's
Interview Engineer
Community!
Karat is always seeking talented engineers to join our Community. If you are interested in being considered for a future Interview Engineer opportunity, please submit your application to this posting.
This is a
contractor/freelancer
opportunity, and work is compensated based on tasks performed. Currently, we are only accepting applications from candidates in the countries
on our website
, and
require
that resumes be submitted in English.
What Interview Engineers do:
Interview Engineers facilitate technical interviews with software developers around the world. As an Interview Engineer, you will create inclusive hiring processes by mitigating bias, improving hiring signals, and completing objective evaluations. These skills are critical to hiring and managing teams in startups and large enterprises. As a Karat Interview Engineer, you will:
Interview—
Facilitate an interview through Karat's platform. Create an enjoyable candidate experience while you evaluate a candidate's fundamental coding skills and technical knowledge.
Evaluate—
Provide input on the candidate's performance, coding style, communication skills, knowledge question answers, and coding approach.
Partner—
Collaborate with Karat to test content, processes, and products.
The experience you will bring:
3+ years of experience as a Software Developer or Engineer
Excellent English communication skills (written and oral) with a high level of professionalism and interpersonal skills
Reliable access to a working webcam, microphone, and a stable Internet connection
Experience conducting technical interviews is preferred (e.g., data structures, algorithms)
While we review your application, learn more about
life as an Interview Engineer
by watching this video!
Additional Information
By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found
here
.
УдалённоRemote (United Kingdom); Currently, we are only accepting applications from candidates in the countries
УдалённоFlexibility: Comfortable working across time zones and collaborating in a remote-first environment
УдалённоSpain; Flexibility to work across different time zones when required
Coordinate with traders and relationship managers in other regions to provide seamless time-zone transitions, and consistent, high-quality service
УдалённоRemote - U.S.; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones
ОфисBelgrade
leadСША; Relocation assistance
УдалённоTbilisi; Yerevan; Belgrade; Novi Sad, Vojvodina; Poland; Portugal
ГибридToronto, Canada
УдалённоTurkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal