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Писать и редактировать тексты для мобильного приложения банка, СМС, пуши, лендинги и другие типы сообщений; Проверять тексты на соответствие Tone of Voice;
Location: Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S. Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.
Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are representing fast-growing brands across the agency and direct-to-consumer (DTC) landscape. As these businesses continue to scale their marketing and paid media efforts, they are looking for creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing. This is a hands-on role combining customer research, direct-response creative strategy, video editing, and AI-powered content production. You’ll be responsible for turning customer insights into compelling video ads that capture attention, communicate value, and drive purchases. Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, you’ll have the opportunity to develop your own concepts, write scripts, produce finished ads, and analyze their performance using real advertising data and we'd love to hear from you. Responsibilities Depending on your expertise and the specific opportunity, your responsibilities may include: Conduct Customer Research: Research customer avatars, buying motivations, pain points, objections, and desires through customer reviews, Reddit, social media comments, competitor ads, Meta Ad Library, and internal performance data. Develop Creative Angles: Identify customer insights and emotional triggers that can be translated into compelling advertising concepts and testable creative angles. Write Direct-Response Scripts: Develop persuasive video ad scripts and creative briefs outlining the target audience, core message, hook, value proposition, proof points, ad structure, and call to action (CTA). Produce Performance Video Ads: Create and edit engaging video ads for Meta platforms (Facebook and Instagram), focusing on strong hooks, storytelling, pacing, B-roll, captions, transitions, pattern interrupts, and sound design. Leverage AI Creative Tools: Use AI tools to produce UGC-style content, avatars, voiceovers, product visuals, images, B-roll, and video sequences. Optimize Creative Performance: Analyze advertising results, identify what works and what doesn’t, and continuously iterate on creative concepts to improve engagement and conversion performance. Collaborate with the Marketing Team: Work with internal stakeholders to execute creative briefs, strengthen existing concepts, and develop new advertising approaches. Requirements At least 3 years of experience creating performance-driven video ads for DTC e-commerce brands. A strong portfolio showcasing video ads personally developed and produced for Meta Ads (Facebook and Instagram). Strong understanding of direct-response marketing, including customer awareness stages, buying psychology, customer objections, hooks, offers, and conversion-focused messaging. Proven experience developing original creative concepts, writing video scripts, and translating customer research into advertising content. Excellent hands-on video editing skills, with a strong understanding of storytelling, visual composition, pacing, and audience retention. Practical experience using AI creative production tools such as Arcads, Higgsfield, Kling, ElevenLabs, or similar platforms. Ability to interpret advertising performance data and explain why certain creatives perform well. Strong creative problem-solving skills, initiative, and the ability to independently manage the creative production process. Comfortable working in a fast-paced, remote environment with a high level of ownership and accountability. Tools & Skills That Could Be Relevant Experience with some of the following is a plus: AI video & generation: Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools. AI image & creative generation: Midjourney, Flux, ChatGPT, or similar tools. Video editing: Adobe Premiere Pro, After Effects, CapCut, or equivalent. Voice & audio: AI voice generation, voiceovers, sound design, and audio editing. Performance marketing: Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis. To respect everyone’s time, we will not move forward with applications that only include: general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience We're not looking for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets. This role is specifically for creators who specialize in performance advertising for DTC brands. Important: This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities. Benefits Competitive USD salary based on experience. Fully remote position — work from anywhere. Opportunity to work with cutting-edge AI creative technology. High ownership role with direct impact on company growth. Collaborate with a fast-moving international team.
Location: Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering. We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality. This is a full time hybrid role based out of our Singapore hub. What you’ll do at Figma Weave: Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave We’d love to hear from you if you have: 2+ years of experience working in a QA or Support environment for a technical SaaS product Troubleshooting and debugging experience across multiple platforms Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity Japanese a plus, but not essential At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
— писать тексты для Telegram и Instagram: посты, сценарии Stories и Reels; — создавать контент, который вовлекает, объясняет, продаёт и помогает выстраивать долгосрочные отношения с аудиторией;
— редактировать и переписывать англоязычные тексты, чтобы они звучали естественно для американской аудитории; — усиливать хуки, сторителлинг, аргументацию и продающую составляющую контента;
Развивать SMM-направление КОНТРЛ и влиять на то, каким будет продукт. Отвечать за качество SMM-проектов для крупных федеральных брендов: стратегию, контент, tone of voice, визуальную подачу, рубрикаторы, креативные концепции и спецмеханики.
Location: Remote US Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. About the role More and more PlanetScale databases are created, connected and queried by AI agents. Cursor, Claude Code, Codex and a growing list of other tools now sit between developers and their infrastructure. You will own that experience end to end. You'll make sure PlanetScale shows up everywhere developers build with AI, that our MCP server and CLI work flawlessly in every agent, and that we can measure how well it all works. Then you'll show the world how to do it well through demos, docs, blog posts, videos, and conferences. This is a hands-on role combining engineering, content creation, and a strong public voice. You'll work closely with the teams that build our MCP server, CLI, API and docs. The landscape of how developers work with AI changes fast. You'll have the opportunity to move quickly, experiment, and take the lead on the future of AI use with databases and infrastructure. Make PlanetScale great with AI tools Build and maintain the plugins for PlanetScale in every AI marketplace and directory: agent plugins, skill registries, MCP directories, IDE extension stores and AI app builders Own our integrations with AI coding tools, agent frameworks and platforms Stay current with AI tools as they launch and ensure our customers have a great experience from day one Test the PlanetScale MCP server and CLI across Claude Code, Cursor, Codex, VS Code and other clients, and catch regressions before users do Find friction in creating a database, connecting, running migrations and debugging queries from inside an agent, then fix it or drive the fix with the owning team Improve the context agents rely on: tool descriptions, skills, llms.txt, docs written for agents, and error messages agents can act on Attention to AEO (answer engine optimization): make sure agents find and recommend PlanetScale Build and maintain skills for working with Postgres, MySQL, Vitess, Neki, and PlanetScale Measure how well we're doing Build evals that run real agent tasks against PlanetScale databases Benchmark how agents perform with PlanetScale and work towards continuous improvement Track how often AI assistants and agents recommend PlanetScale for database questions, and whether what they say about us is accurate Instrument and report on agent usage: databases created by agents, time to first connection, MCP versus CLI usage, and where sessions fail Show people how to do it well Build demos and sample apps that show PlanetScale and AI tooling at their best Write docs, guides and blog posts on using databases effectively with AI, including safe access, branching and performance assessment Make videos and attend conferences to communicate with our audience how to build effectively with AI These attributes best describe you Daily use of AI coding agents, with strong opinions about what makes a tool work well with them Experience building an MCP server, plugin, CLI or SDK that real developers use Software engineering background in languages like TypeScript and Go, and comfort with APIs, OAuth and the command line Experience with writing docs, blogs, and / or video content creation Good at communicating with a broad audience and customers alike on socials Experience working with relational databases (Postgres, MySQL, SQLite), schema design, migrations, connection handling, and Postgres or MySQL in production Data fluency: designing evals, writing the queries behind a dashboard, and telling a real trend from noise Clear communication of technical ideas in writing, on video and on stage Independence and speed: spotting a gap, shipping a fix, and telling people about it Genuine curiosity about the AI tooling landscape and a habit of keeping up with it Bonus points Contributions to the MCP spec, SDKs or popular open-source MCP servers Experience writing agent skills, plugins or rules files for Claude Code, Cursor or Codex Experience with LLM eval tools and building benchmarks for agents Experience with AEO or GEO, or with tracking how LLMs surface and recommend a product A blog, YouTube channel or GitHub that developers already follow Experience with Vitess, database sharding, or running databases at scale Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base Salary Range: $170,000 - $220,000
▪️Формировать контент-стратегию, tone of voice и узнаваемый стиль бренда. ▪️Разрабатывать и запускать креативные кампании, спецпроекты и коллаборации.
Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $190,000 — $237,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $254,600 — $317,580 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: Remote role Europe Who are we At Lokalise, we make it easy and profitable for businesses to expand into new markets. Our AI-powered localization platform helps companies manage both software and marketing content from a single, unified environment — ensuring every team speaks with one voice across every language and channel. By automating workflows, integrating with over 60 tools, and centralizing translation memory and terminology, Lokalise enables product, engineering, and marketing teams to collaborate without friction and launch globally up to 10× faster and at 80% lower cost. Trusted by thousands of businesses across more than 100 countries, Lokalise empowers millions of people worldwide to use digital services in their native languages. Backed by a customer-loved support team, our platform fits seamlessly into your design, development, and content workflows, helping you scale with consistency and control. Location While our company operates exclusively on a remote basis, you must reside and have the legal right to work in one of the following countries: the United Kingdom, Latvia, or Spain. This is a full-time, remote position. Please note that we do not engage on a B2B or contractor basis. We do not partner with search firms. About the Role Lokalise's People team is responsible for building and sustaining the high-performance, distributed workforce that our business depends on. Our HRBPs own talent strategy across their business areas. This role owns the operational infrastructure that makes that strategy real. As Senior HR Operations Lead, you will be responsible for designing, building, and continuously improving the systems, processes, and ecosystem relationships that determine the quality of the employee experience and, ultimately, the performance of our people. This role reports to the CHRO. What You Will Do Build and own the HR operating model that enables Lokalise's talent strategy — designing the systems, processes, and experiences that drive a high-performance organization Design the HR experiences — onboarding, performance, development, exits — that continuously increase the quality of talent at Lokalise Turn people data into operational intelligence that gives HRBPs and business leaders what they need to make proactive, high-quality talent decisions Design and own the HR calendar as a deliberate series of interventions that drive performance, compensation, and development outcomes across the business Build and own the HR technology and vendor ecosystem — including EOR partnerships across multiple countries — to scale with Lokalise's growth Integrate compliance across a distributed, multi-country workforce in a way that creates no friction for the business What You Must Have Experience operating as a senior individual contributor with full ownership of an HR operations domain Experience partnering with a mature HRBP and stakeholder ecosystem Experience making HR operational decisions based on business impact and commercial context Experience using people data to inform decisions and operational solutions design Demonstrated passion for building business first HR infrastructure — not simply maintaining existing processes or policy policing Experience in HR operations at senior level in a distributed technology or SaaS environment Experience managing EOR relationships and multi-country employment complexity Experience owning vendor relationships across HRIS, payroll, and benefits Our Benefits 💰 Competitive salary and employee stock options. 🌍 Fully remote setup with flexible working hours. 🏢 Co-working budget for those days you want a change from your home office. 🌴 Flexible vacation policy to recharge when you need to. 🖥️ Home office setup budget: monitor, desk, ergonomics, whatever helps you do your best work. 📚 Learning & development budget to grow your skills and career. 🏥 Health insurance to keep you covered. 🧘 Wellness allowance to support your mental and physical well-being. 🤝 Great culture: remote but close-knit, daily lived values, constant push for bigger, better, winning. #LI-remote #LI-DS1 We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses. We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.
Own the end-to-end product strategy and roadmap for a key product area, translating company priorities into a clear, prioritized plan of execution. Lead cross-functional initiatives, aligning Engineering, UX, Clinical, Legal, and Commercial partners around a shared vision and set of goals.
Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels. This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made. WHAT YOU'LL DO OWN X STRATEGY AND EXECUTION - Own Harvey's X strategy, programming and daily execution. - Develop a distinctive voice and a clear role for Harvey on the platform. - Create posts built for X, not LinkedIn content with the formatting changed. - Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations. - Support product launches, research, events, partnerships, customer stories and company announcements on X. - Build recurring formats and programming that give people a reason to come back. - Write and edit copy that is clear, sharp and right for the platform. - Monitor replies, mentions and relevant conversations. - Work with the Social Content and Community Manager on engagement and response coverage. - Support founder, executive and employee amplification where it makes sense. - Use sound judgment in moments that carry brand, reputational or customer sensitivity. - Track changes to X and adjust our approach as the platform evolves. MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION - Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube. - Collaborate with the social team to go beyond surface metrics and explain what actually drove performance. - Identify patterns across format, topic, audience, timing, creative approach and distribution. - Help turn findings into specific programming and creative recommendations. - Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals. - Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics. - Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards. - Bring audience and performance insight into quarterly strategy and planning. PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK - Review owned and third party findings on legal AI conversations, share of voice and competitor activity. - Separate meaningful signals from routine noise. - Connect listening and competitive insights with channel performance data to build a fuller picture of what is working. - Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations. - Write concise readouts for Social, Marketing and company leadership. - Flag opportunities and risks early enough for the team to act on them. SUPPORT THE BROADER SOCIAL TEAM - Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities. - Help translate company priorities into programming for each platform. - Bring performance insight into the creative briefing process. - Support social coverage during major events and launches. - Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio. - Help build repeatable processes without adding unnecessary approval layers. - Do the work yourself while also improving how the team makes decisions. WHAT YOU HAVE - 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field. - Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there. - Strong editorial judgment and the ability to write sharp copy that fits the platform. - Experience running an active social channel in a fast-moving environment. - Strong analytical skills and comfort working with social performance data. - The ability to explain why content performed the way it did, not just report the numbers. - Experience using social listening, competitive analysis and share-of-voice data to inform strategy. - A habit of turning data into specific creative and programming recommendations. - Experience designing social tests and evaluating the results honestly. - Familiarity with social publishing, analytics and listening platforms. - Good instincts for real-time content, reputational risk and sensitive moments. - Experience presenting insights to senior marketing or company leaders. - Excellent communication skills and a collaborative way of working. - Comfort making good calls with incomplete information and shifting priorities. - Genuine interest in legal technology, AI and how professional work is changing. You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts. Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry. COMPENSATION $112,000 - $154,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels. This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made. WHAT YOU'LL DO OWN X STRATEGY AND EXECUTION - Own Harvey's X strategy, programming and daily execution. - Develop a distinctive voice and a clear role for Harvey on the platform. - Create posts built for X, not LinkedIn content with the formatting changed. - Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations. - Support product launches, research, events, partnerships, customer stories and company announcements on X. - Build recurring formats and programming that give people a reason to come back. - Write and edit copy that is clear, sharp and right for the platform. - Monitor replies, mentions and relevant conversations. - Work with the Social Content and Community Manager on engagement and response coverage. - Support founder, executive and employee amplification where it makes sense. - Use sound judgment in moments that carry brand, reputational or customer sensitivity. - Track changes to X and adjust our approach as the platform evolves. MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION - Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube. - Collaborate with the social team to go beyond surface metrics and explain what actually drove performance. - Identify patterns across format, topic, audience, timing, creative approach and distribution. - Help turn findings into specific programming and creative recommendations. - Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals. - Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics. - Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards. - Bring audience and performance insight into quarterly strategy and planning. PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK - Review owned and third party findings on legal AI conversations, share of voice and competitor activity. - Separate meaningful signals from routine noise. - Connect listening and competitive insights with channel performance data to build a fuller picture of what is working. - Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations. - Write concise readouts for Social, Marketing and company leadership. - Flag opportunities and risks early enough for the team to act on them. SUPPORT THE BROADER SOCIAL TEAM - Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities. - Help translate company priorities into programming for each platform. - Bring performance insight into the creative briefing process. - Support social coverage during major events and launches. - Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio. - Help build repeatable processes without adding unnecessary approval layers. - Do the work yourself while also improving how the team makes decisions. WHAT YOU HAVE - 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field. - Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there. - Strong editorial judgment and the ability to write sharp copy that fits the platform. - Experience running an active social channel in a fast-moving environment. - Strong analytical skills and comfort working with social performance data. - The ability to explain why content performed the way it did, not just report the numbers. - Experience using social listening, competitive analysis and share-of-voice data to inform strategy. - A habit of turning data into specific creative and programming recommendations. - Experience designing social tests and evaluating the results honestly. - Familiarity with social publishing, analytics and listening platforms. - Good instincts for real-time content, reputational risk and sensitive moments. - Experience presenting insights to senior marketing or company leaders. - Excellent communication skills and a collaborative way of working. - Comfort making good calls with incomplete information and shifting priorities. - Genuine interest in legal technology, AI and how professional work is changing. You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts. Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry. COMPENSATION $112,000 - $154,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression. What you'll do Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution. Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers. Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner. Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting. Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results. Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings. Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements. Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change. What you'll bring Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software. Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context. Experience with Salesforce and partner-management systems or portals. Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations. Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others. Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation. Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems. Preferred experience includes Impartner or similar tools, SQL, or Snowflake. About the team The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $86,400 — $146,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. 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Location: Ireland; London, England, United Kingdom About the Job: We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond. You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful. As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you. Why This Role Matters: High Impact: You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate. Strategic Influence: Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership Break New Ground: Help build in-region operations coverage and set the operating playbook for the region Career Growth: Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company Regional Playbooks: Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time. Responsibilities: Business Partnership : Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked. First Line of Defense : Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart. Operating Cadence : Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates. Strategy -> Process: Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented. Actionable Insights : Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through. Planning Inputs : Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations. Adoption & Accountability : Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps. Voice of the Field : Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements. About You: You are a business partner first who thrives at the intersection of strategy, data, and operations. You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP. You take ownership of outcomes, not just tasks, and you hold yourself to a high bar. You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness. You know how to influence without authority, and you build relationships before you push for change. You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you. You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone. Qualifications: Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role Experience supporting EMEA GTM teams, ideally in a regional-focused capacity Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers Strong analytical skills, with the ability to turn data into clear, actionable recommendations Experience at a B2B SaaS or high-growth tech company Excellent communication and stakeholder management skills, with the ability to influence without authority Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
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