Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Software Engineer II to join the Business Systems team. In this role, you will design, build, and maintain internal tools and integrations that power our business operations. You’ll work cross-functionally with teams across WHOOP to ensure that our systems are scalable, reliable, and efficient, directly impacting how we serve members and scale the business.
RESPONSIBILITIES:
- Develop, test, and deploy scalable software solutions that support internal operations, including integrations between business applications and services
- Partner with stakeholders across Finance, Operations (Supply Chain, Manufacturing, Quality, Logistics), Membership Services, and other teams to gather requirements and translate them into technical solutions
- Interface with critical business systems: NetSuite, Salesforce, Stripe, Boomi, and more, ensuring reliability, performance, and security
- Contribute to the design and implementation of APIs, data pipelines, and automation to improve business efficiency
- Collaborate with other engineers to share knowledge, establish best practices, and improve engineering processes
- Work collaboratively in a high growth environment with a product minded approach
- Consistently deliver features and code with an iterative approach
- Coach and up-level engineers in your team and neighboring teams through direct and indirect mentorship
QUALIFICATIONS:
- BS in Computer Science, Engineering, or equivalent experience
- 2–4 years of professional software development experience
- Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript/TypeScript)
- Experience in API design, integrations, or middleware in a business systems environment
- Experience in relational database design, data modeling, and query optimization
- Strong problem-solving skills and ability to translate business needs into technical solutions
- Experience developing large scale, production-quality web applications
- Thrives with autonomy, with a positive attitude and ownership mentality
- Excellent communication and collaboration skills, with an eagerness to work cross-functionally
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Finance Systems Analyst focused on integrations and automation, you’ll support the Finance Systems team in building, maintaining, and testing Application Programming Interface (API) integrations across core financial applications. You’ll work closely with senior Finance Systems team members to keep financial platforms communicating reliably, ensure automations run as expected, and document integration testing thoroughly in this hands-on, technically oriented role at the intersection of finance operations and systems engineering. By improving the reliability of financial data flows, you’ll contribute to 1Password’s mission of making it safer to use technology every day.
How we’re using AI today
On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Build a foundation in technical work involving Application Programming Interfaces (APIs), integrations, automation, or related systems.
• Work with Representational State Transfer (REST) APIs and JavaScript Object Notation (JSON) data.
• Write or adapt scripts in Python, JavaScript, or another programming language, and apply sound technical logic across different tools and platforms.
• Create and execute test cases for integrations and automated workflows, including edge cases, error handling, and retry logic.
• Learn unfamiliar systems and technologies independently, using research and available tools to solve problems effectively.
• Communicate clearly with technical and non-technical partners to understand requirements and explain solutions.
• Document integrations, test results, and workflows clearly; experience with financial systems, NetSuite, Workato, Postman, or similar tools is helpful.
What you can expect:
• Support the design, development, maintenance, and release of integrations across financial applications such as NetSuite, Salesforce, Zip, Ramp, UKG, Workato, and Stripe.
• Write and maintain scripts that automate data flows, transformations, and system-to-system synchronization.
• Build and refine Workato recipes and integration workflows using APIs, JSON payloads, and webhooks.
• Assist with SuiteScript customizations within NetSuite and develop small utilities that reduce manual work.
• Design and run integration tests, validate data accuracy from end to end, and document results and follow-up actions.
• Troubleshoot integration failures and data discrepancies across connected systems.
• Collaborate with finance, accounting, procurement, data, legal, and other partner teams to understand needs, clarify requirements, and deliver reliable solutions.
USA-based roles only: The annual base salary for this role is between $83,000 USD and $116,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $78,000 CAD and $109,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
Location: Los Angeles, USA; Mercer Island, USA
Game Product Managers at Riot lead passionate teams to create and evolve products and experiences for our players. We seek to deeply understand our product’s audience and drive strategy to create value for players and for Riot. We help concept, build, and influence projects at all stages of production.
Riftbound is our new physical trading card game (TCG) where you battle to control locations with famous League champions. As a
Senior Game Product Manager
on Riftbound, you'll report directly to the Product Design Director and be front and center in defining the direction of our game. You will work with design and insights to maintain and improve the health of the game through the primary content lens: cards! Your analysis, player insight, and creativity will help craft in-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to iterate our live environment to delight millions of players around the world.
Responsibilities:
Understand the relevant audiences for the game, and from this, calibrate your expertise to reflect appropriate taste for these audiences
Use data and sensemaking to identify opportunities to improve the health of the game through product design
Articulate and consider a scope and depth of possible solutions, including possible effects, and collaboratively reach the best solution
Discover solutions conceptually through prototyping and collaboration
Improve existing design frameworks, our approaches to design, and create new ones
Collaborate with other designers, insights, product, narrative and art to deliver the best holistic solutions
Openly share work and seek feedback from other developers, combining co-worker and player feedback to calibrate design direction
Required Qualifications:
5+ years of experience as a professional game product manager
Broad product design experience and knowledge
Demonstrated experience serving audience needs on live games
Desired Qualifications:
Knowledge of CCGs and their features
Experience working with or playing PvP strategy games
Experience developing a competitive or multiplayer game
Experience managing direct reports or mentoring
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact.
Why Join Us?
At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works.
If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus.
What you'll be doing
We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA.
Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance.
You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness, and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact.
This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization.
Day-to-day in this role you'll:
Menu Growth Analysis (~30%)
Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities.
Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making.
Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
Track key metrics including and identify markets or merchant segments requiring additional focus.
Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions.
Initiative Execution (~45%)
Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
Support the rollout and adoption of EMEA initiatives
Translate initiatives into clear execution plans, timelines, materials and actions for participating markets.
Track progress against agreed targets and proactively identify execution gaps or blockers.
Coordinate follow-ups with local teams and support them in implementing agreed actions.
Measure results, document learnings and recommend improvements together with the Menu Growth Manager.
Help scale successful approaches and best practices across EMEA markets.
Market & Stakeholder Collaboration (~25%)
Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
Support markets in understanding menu performance gaps and translating insights into concrete actions.
Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
Gather structured market feedback and use it to improve future initiatives.
Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support.
Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.
Our humble expectations
2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role.
Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools.
Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles.
First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus.
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.014
—
€2.517 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm's engineering team is building a large-scale, fault-tolerant, and global infrastructure that is shared across multiple financial products, merchants, and vendors. Ensuring that our infrastructure is transparently available to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of writing blameless postmortems as well as writing detailed tech specs and gathering feedback before large changes to systems.
The AI Platform team owns Affirm's paved path for building, running, evaluating, and governing AI systems. Our customers are not only Affirm users, but also every engineer and a growing set of production workloads at Affirm. As a team, we are responsible for building and exposing simple, governed interfaces to models, tools, and agents, with identity, cost attribution, reliability, and security built in. Examples of components we own include the LLM Gateway that fronts every approved model (Claude, ChatGPT, and open-weight models across AWS Bedrock and other providers), the MCP Gateway that mediates and audits tool calls, the Agent Runtime that gives agentic workloads bounded execution, and the evals and observability layer that tells teams whether an AI change is better, cheaper, or safe to ship. We are early: the gateway is in daily use across engineering, the first production agent is live, and the next year takes us from developer productivity to production inference and agents.
What You'll Do
Plan, execute, and own technical decisions and projects within the AI Platform team, from design through launch and on-call.
Design and build the gateway, runtime, and evaluation services that take AI workloads at Affirm from pilot to production, securely scaling across millions of users and their transactions.
Make AI spend attributable and governable: build the identity, quota, routing, caching, and failover controls that let teams adopt new models and tools without re-solving the same platform problems.
Partner with security, infrastructure, and product engineering teams to set the guardrails for agentic workloads and the on-behalf-of identity model for tool access.
Create and monitor metrics for your team's systems, and own the operational health of what you ship: monitoring, alerting, runbooks, and on-call.
Set and improve code review and design standards, and advocate for them beyond your team through writing and tech talks.
Use AI tools and agentic workflows every day as a multiplier for your own code, design review, and operations, and push the team on what a small AI-native team can deliver.
Educate, mentor, and grow engineers in the team, and drive best practices around design, coding, and testing.
What We Look For
You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
You have practical experience building with LLMs, agents, or AI frameworks in production: inference APIs, LLM gateways (LiteLLM or similar), MCP, tool calling, evals, or agent runtimes.
You understand AI usage and the infrastructure needed to support and leverage AI workloads across different disciplines.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan
Pay Grade - N
Equity Grade - 6
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $153,000 - $213,000 CAD
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates.
You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact.
What you’ll do
- Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits.
- Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity.
- Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites.
- Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage.
- Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on.
- Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions.
- Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life.
Skills you bring
- Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made.
- An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions.
- A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth.
- Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful.
- A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly.
- Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking.
- Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better.
Depending on your level
- Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes.
- Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams.
Apply with a portfolio that shows:
- Growth experiences you’ve designed and the metrics they moved.
- How you navigate ambiguity, identify the right problem, and make design decisions.
- How you translate a strong product idea into an intuitive and polished experience.
- How you use AI. From shipping your own code changes to prototyping and research.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Annapolis, MD
Luminis Health - Anne Arundel Medical Center
Title: Donor Center Technician
Department: Blood Donor Center
Reports To: Manager – Blood Bank (20000-20011-000850)
Cost Center/Job Code: 20000-20012-000560
FLSA Status: Non-Exempt
Position Objective:
Performs duties related to taking blood donations and conducting donor physicals.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Espouses the principals of Lean Thinking and creates a work environment that positively promotes continuous process improvement. Explores opportunities to add value to job (innovative ideas) to benefit the organization and taking ownership of the outcome. Proactively finds other work-related tasks during low census.
Maintains safe and clean working environment by complying with procedures, rules, and regulations. Operates and maintains donor center equipment. Performs preventative maintenance and troubleshoots problems to the full extent of ability.
Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation (hand offs). Participate in the training of new staff and students by serving as a mentor and technical resource.
Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Conserves laboratory resources by using equipment and supplies as needed to accomplish job results.
Schedules donors in person and by telephone. Provides blood donation information by answering questions and requests.
Registers donors in Hospital Information System. Establishes donor suitability according to regulatory, facility, and laboratory guidelines and protocols. Prepares donors for donation, obtains and processes donations per laboratory protocol. Documents information appropriately in the LIS (ex. deferrals). Performs functions to established productivity guidelines with minimal errors.
Prepares, processes, and stores units per laboratory protocol. Performs donor blood unit processing to include separating units into individual components and final unit labeling. Prepares frozen plasma for shipment to plasma manufacturer.
Performs post-donation monitoring of donors. Attends to the needs of ill donors including transport to the Emergency Department, if required.
Actively participates in the laboratory quality plan/program (i.e. investigative reports).
Enhances the donor center and hospital reputation by demonstrating a courteous and professional demeanor during all encounters.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent; and
Specialized training in phlebotomy with course work sufficient to meet the requirements of the American Society of Clinical Pathology (ASCP) or the National Phlebotomy Association as a Donor Phlebotomy Technician or Phlebotomy.
Required Minimum Experience
:
Two years of experience as a phlebotomist or one year experience working as a blood donor center technician, preferred.
Required License/Certifications:
Phlebotomy or Donor Phlebotomy Technician certification with the National Phlebotomy Association or American Society of Clinical Pathology, preferred;
Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR certification, preferred.
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization.
Ability to travel to various sites.
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Updated 1.4.24
Pay Range
$17.50
—
$30 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Bellevue, United States
q What you'll do:
Conduct supplier selection for a specific product, leveraging our approved supplier list
Partner with strategic suppliers to accelerate product development via activities such as:
Concept scoping to quickly solidify requirements
Feature trade-off / trade tables
Should cost / Clean sheet models
Joint design development, via clear statements of work
Drive the development and consolidation of a manufacturing BOM, working with Quality & Manufacturing, to ramp production internally and with our suppliers with high flexibility
Accountable for all NPI component procurement, on-time and correctly, to scale
Manage the CAPEX throughout NPI
Conduct value-stream mapping to optimize supply network lead time and flexibility
Complete the BOM risk assessment, include alternate component sourcing, etc.
Ensure completion of all vendor component qualifications, ahead of production
Reduce complexity: commonality optimization & component/supplier rationalization
Lead all cost engineering activities to converge the bottoms-up cost curve to product cost, maximizing the total cost of ownership (TCO) across the product lifecycle
Manage ad-hoc cost issues e.g., tariffs / import export cost, and cost inflation
Required qualifications:
5+ years of experience, ideally has background within:
Design & development of electronics and/or mechanical devices
Advanced sourcing activities, including stints as commodity/sourcing managers
Supplier development (technology, process, supply chain, etc.)
Early supplier engagement, ahead of product/engineering requirement realization
Domain expertise must include value/procurement engineering or TCO-related work at the component & product level.
Familiarity with developing high-tech products in a high-mix, low-volume environment
Strong understanding of contracting processes and developing stages of program management
Ability to navigate complex contractual landscapes and manage program impacts across multiple stakeholders
Excellent stakeholder management and communication skills
Strong financial management skills, including budget development and tracking
Bachelor’s degree in engineering (BSME, BSEE) or other related technical degree preferred.
Willingness to travel as needed (up to 25%)
Eligible to obtain and maintain an active U.S. Secret clearance
Preferred qualifications:
Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
Experience with both hardware and software development lifecycles
PMP certification or equivalent preferred
Location: Annapolis, MD
Position Objective:
Performs laboratory specimen collection from patients for diagnostic purposes.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determine and execute the best method for obtaining biological specimens from patients of all ages (venipuncture, capillary, heel-stick) to ensure quality specimens for testing. Follow established productivity guidelines with minimal errors.
Order appropriate tests in the Laboratory Information System (LIS) as requested by authorized providers. Resolve unusual or unclear test orders by contacting the ordering provider; respond to requests for lab results and send scheduled reports.
Interact with patients in a professional and compassionate manner, explaining procedures, addressing concerns, and ensuring comfort during blood collection.
Prepare aliquots of samples and shipping batches for transport within the hospital campus or to contracted laboratories following vendor protocols. Register, draw, and ship client specimens.
Maintain a safe and clean working environment by following procedures, rules, and regulations. Promote inter- and intradepartmental workflow through cooperation and effective handoffs.
Maintain laboratory supply inventory and conserve resources by using equipment and supplies appropriately.
Perform preventative maintenance and troubleshoot equipment problems to the full extent of ability.
Practice proper patient identification verification; manage work queues to ensure accurate and complete registration including demographics, insurance, service date, ordering caregiver, and special flags.
Actively participate in the laboratory quality plan/program (e.g., investigative reports, notification of delays).
Participate in the training of new staff and students by serving as a mentor and technical resource.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent
Specialized training in phlebotomy
Required Minimum Experience:
One year of experience in an outpatient or acute care facility in an equivalent role, preferred
Required License/Certifications:
Phlebotomy certification with the National Phlebotomy Association or American Society of Clinical Pathology (or eligible), preferred
Current American Heart Association Basic Life Support (BLS) CPR certification, preferred
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization
Requires travel to various sites
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made under the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range
$19.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Position Objective:
Performs laboratory specimen collection from patients for diagnostic purposes.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determine and execute the best method for obtaining biological specimens from patients of all ages (venipuncture, capillary, heel-stick) to ensure quality specimens for testing. Follow established productivity guidelines with minimal errors.
Order appropriate tests in the Laboratory Information System (LIS) as requested by authorized providers. Resolve unusual or unclear test orders by contacting the ordering provider; respond to requests for lab results and send scheduled reports.
Interact with patients in a professional and compassionate manner, explaining procedures, addressing concerns, and ensuring comfort during blood collection.
Prepare aliquots of samples and shipping batches for transport within the hospital campus or to contracted laboratories following vendor protocols. Register, draw, and ship client specimens.
Maintain a safe and clean working environment by following procedures, rules, and regulations. Promote inter- and intradepartmental workflow through cooperation and effective handoffs.
Maintain laboratory supply inventory and conserve resources by using equipment and supplies appropriately.
Perform preventative maintenance and troubleshoot equipment problems to the full extent of ability.
Practice proper patient identification verification; manage work queues to ensure accurate and complete registration including demographics, insurance, service date, ordering caregiver, and special flags.
Actively participate in the laboratory quality plan/program (e.g., investigative reports, notification of delays).
Participate in the training of new staff and students by serving as a mentor and technical resource.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent
Specialized training in phlebotomy
Required Minimum Experience:
One year of experience in an outpatient or acute care facility in an equivalent role, preferred
Required License/Certifications:
Phlebotomy certification with the National Phlebotomy Association or American Society of Clinical Pathology (or eligible), preferred
Current American Heart Association Basic Life Support (BLS) CPR certification, preferred
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization
Requires travel to various sites
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made under the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range
$19.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Business fluency in English and Polish
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional.
As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room.
This role requires travel to support live events and customer engagements throughout the year.
What will I be doing?
Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.
Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.
Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.
Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings.
Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.
What skills do I need?
8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.
Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.
Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.
Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.
Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.
Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group.
Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional.
As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room.
This role requires travel to support live events and customer engagements throughout the year.
What will I be doing?
Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.
Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.
Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.
Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings.
Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.
What skills do I need?
8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.
Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.
Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.
Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.
Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management.
Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group.
Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States
What you'll do:
Conduct supplier selection for a specific product, leveraging our approved supplier list
Partner with strategic suppliers to accelerate product development via activities such as:
Concept scoping to quickly solidify requirements
Feature trade-off / trade tables
Should cost / Clean sheet models
Joint design development, via clear statements of work
Drive the development and consolidation of a manufacturing BOM, working with Quality & Manufacturing, to ramp production internally and with our suppliers with high flexibility
Accountable for all NPI component procurement, on-time and correctly, to scale
Manage the CAPEX throughout NPI
Conduct value-stream mapping to optimize supply network lead time and flexibility
Complete the BOM risk assessment, include alternate component sourcing, etc.
Ensure completion of all vendor component qualifications, ahead of production
Reduce complexity: commonality optimization & component/supplier rationalization
Lead all cost engineering activities to converge the bottoms-up cost curve to product cost, maximizing the total cost of ownership (TCO) across the product lifecycle
Manage ad-hoc cost issues e.g., tariffs / import export cost, and cost inflation
Required qualifications:
5+ years of experience, ideally has background within:
Design & development of electronics and/or mechanical devices
Advanced sourcing activities, including stints as commodity/sourcing managers
Supplier development (technology, process, supply chain, etc.)
Early supplier engagement, ahead of product/engineering requirement realization
Domain expertise must include value/procurement engineering or TCO-related work at the component & product level.
Familiarity with developing high-tech products in a high-mix, low-volume environment
Strong understanding of contracting processes and developing stages of program management
Ability to navigate complex contractual landscapes and manage program impacts across multiple stakeholders
Excellent stakeholder management and communication skills
Strong financial management skills, including budget development and tracking
Bachelor’s degree in engineering (BSME, BSEE) or other related technical degree preferred.
Willingness to travel as needed (up to 25%)
Eligible to obtain and maintain an active U.S. Secret clearance
Preferred qualifications:
Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
Experience with both hardware and software development lifecycles
PMP certification or equivalent preferred
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base.
- Set the bar for product and AI fluency across the team and ensure your team masters Notion’s product and maintains an expert-level knowledge of the AI ecosystem.
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluent in German & English
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000-€105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
УдалённоRemote (United States | Canada)
seniorUnited States; Relocation assistance is not provided
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks