Location: Connecticut
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Join Our Digital Reporter Network
Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.
Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network.
Responsibilities
Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants.
Troubleshoot technical issues for attendees, such as muted audio or screen sharing.
Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software.
Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process.
Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost.
Uphold confidentiality and maintain a composed, professional presence throughout each proceeding.
Qualifications
Active Notary Public license in the state listed in the job posting.
Strong internet connection and access to a quiet, professional workspace.
Video-enabled computer with necessary software capabilities.
Excellent communication and organizational skills.
Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday).
Familiarity with Zoom or other video conferencing software.
Bonus: Experience in the legal industry.
This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Location: Athens; Limassol; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a skilled MLOps Engineer to join our team and play a key role in bridging the gap between our Data Science and Infrastructure teams. You will be responsible for supporting the Data Science team in MLOps-related tasks while also helping in DevOps initiatives, including CI/CD pipeline creation, provisioning of cloud resources using tools like Terraform, and Kubernetes orchestration. You will collaborate closely with data scientists and engineers to deploy data pipelines, train machine learning models, and manage their deployment within scalable cloud environments while ensuring high performance, security, and reliability throughout the ML lifecycle.
The main responsibilities of the position include:
Assist in designing, implementing, and maintaining scalable MLOps pipelines on AWS using services such as
SageMaker
,
EC2
,
EKS
,
S3
,
Lambda
and other relevant AWS tools
Coordinate with our platform team to troubleshoot
Kubernetes
clusters (EKS) to orchestrate the deployment of machine learning models and other microservices
Develop and maintain CI/CD pipelines for model and application deployment, testing, and monitoring
Collaborate closely with Data Science, and DevOps team to streamline the model development lifecycle, from experimentation to production deployment
Implement security best practices, including network security, data encryption, and role-based access controls within the AWS infrastructure
Monitor, troubleshoot, and optimize data and ML pipelines to ensure high availability and performance
Set up and manage model monitoring systems for performance drift, ensuring continuous model improvement
Main requirements:
Bachelor’s degree in Computer Science, Engineering, or related field
2+ years
of hands-on experience in MLOps, DevOps, or related fields
Knowledge and preferable working experience in
AWS services
for machine learning, such as
SageMaker
,
EKS
,
S3
,
EC2
,
Lambda
, and others
Exposure to
Kubernetes
for container orchestration
Experience with
Docker
Exposure to infrastructure-as-code tools such as
Terraform
or
CloudFormation
Familiarity with CI/CD tools such as
GitLab CI
Understanding machine learning model lifecycle
Familiarity with monitoring and logging solutions like
Prometheus
,
Grafana
,
CloudWatch
and ELK
Stack
Understanding of networking concepts and cloud security best practices
Proficiency in
Python
and
Bash
, and comfortable working in
Linux environments
Strong problem-solving and communication skills
The following will be considered an advantage:
Experience working with
serverless
architectures and event-driven processing on AWS
Familiarity with advanced Kubernetes concepts such as
Helm
Experience with
Data Engineering
pipelines, ETL processes, or big data platforms
Experience with ML frameworks like
TensorFlow, PyTorch
and
Keras
Experience with ML platforms like
Kubeflow
and/or
SageMaker
Experience with workflow engines like
Argo Workflows
and/or
Airflow
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Ho Chi Minh City
Work with the Best
We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.
At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –
concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.
Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.
We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.
A Glimpse into Your Future at Orderly Network
We’re hiring a Web3 Growth Marketer to help us grow our presence organically in crypto communities. You’ll work onsite with a fast-moving team in Ho Chi Minh City—no remote work—collaborating closely with marketing, community, and content teams to create authentic engagement and build awareness in a natural, non-shilly way.
What will you be working on?
Join crypto-related Telegram and Discord communities and blend in naturally.
Chat casually, hang out, and build genuine rapport with group members.
Share reports, articles, and updates in a way that feels organic—like sharing with friends, not promoting.
Spark discussion and clicks through thoughtful, well-timed posts.
Work closely with the marketing team to align on what content to share and when.
Track community reactions and iterate on approach for better engagement.
Stay up to date with Web3 trends, memes, and community culture.
About you
You’re based in
Ho Chi Minh City
— this is an
onsite
role only.
Fluent in English, especially writing — you’ll be posting in English-speaking groups.
Deep understanding of crypto culture and group dynamics.
Naturally social and a strong communicator — you know how to read the room.
Creative, strategic, and subtle — you understand the difference between “sharing” and “shilling”.
Bonus: experience in community management, crypto Twitter, or creating memes/posts that go viral.
Interested in Learning More?
Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
If you have experience in developing trading systems or financial-related products is a plus.
You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed.
Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our
External Referral Incentives Program
as well.
Location: Caracas, Venezuela, Bolivarian Republic of
Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience.
Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S
Responsibilities
Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects.
Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD)
Create and develope Families in Revit.
Requirements
Bachelor's or Master's degree in Interior Design, Architecture, or a related field
Proven experience in high-end hotel interior design projects
Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects
Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite
Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on.
Excellent communication and presentation skills
Experience in projects developed in the state of California (USA) will be appreciated.
Ability to work independently and remotely while managing multiple projects simultaneously
Attention to detail and a passion for delivering exceptional quality
Fluency in English is required.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоCaracas, Venezuela, Bolivarian Republic of
Location: Mexico City, Mexico
Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience.
Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S
Responsibilities
Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects.
Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD)
Create and develope Families in Revit.
Requirements
Bachelor's or Master's degree in Interior Design, Architecture, or a related field
Proven experience in high-end hotel interior design projects
Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects
Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite
Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on.
Excellent communication and presentation skills
Experience in projects developed in the state of California (USA) will be appreciated.
Ability to work independently and remotely while managing multiple projects simultaneously
Attention to detail and a passion for delivering exceptional quality
Fluency in English is required.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Bogotá, Colombia
Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience.
Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S
Responsibilities
Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects.
Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD)
Create and develope Families in Revit.
Requirements
Bachelor's or Master's degree in Interior Design, Architecture, or a related field
Proven experience in high-end hotel interior design projects
Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects
Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite
Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on.
Excellent communication and presentation skills
Experience in projects developed in the state of California (USA) will be appreciated.
Ability to work independently and remotely while managing multiple projects simultaneously
Attention to detail and a passion for delivering exceptional quality
Fluency in English is required.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Argentina
Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating exceptional interior designs that elevate the guest experience.
Responsibilities include creating detailed design drawings and specifications, and overseeing the implementation of the design to ensure it meets the highest standards of quality and luxury. This role offers the flexibility of remote work and the opportunity to contribute to extraordinary hospitality projects from the U.S
Responsibilities
Create detailed design drawings in Revit, including floor plans, elevations, sections, and millwork details for High End Hotel Design projects.
Produce comprehensive design documentation in Revit , including specifications and schedules, for al phases (SD,DD, CD)
Create and develope Families in Revit.
Requirements
Bachelor's or Master's degree in Interior Design, Architecture, or a related field
Proven experience in high-end hotel interior design projects
Strong knowledge of materials, finishes, furniture, lighting, and accessories for high-end hospitality projects
Proficiency in design software such as Revit, BIM360, AutoCAD, SketchUp, and Adobe Creative Suite
Able to present a comprehensive portfolio showcasing Hotel Design Projects you´ve worked on.
Excellent communication and presentation skills
Experience in projects developed in the state of California (USA) will be appreciated.
Ability to work independently and remotely while managing multiple projects simultaneously
Attention to detail and a passion for delivering exceptional quality
Fluency in English is required.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Brazil
Job Overview
Position:
Full-Time Remote Copywriter
Type:
Full-time, Remote
Reports to:
Owner and Content Strategy Director
About our Client
Our Client is a cutting-edge content marketing agency that builds and executes comprehensive content flywheels for businesses to maximize their discoverability across AI search engines, social platforms, and traditional search engines. They leverage proprietary AI marketing agents combined with expert human insight to create data-driven content strategies that directly appeal to target customers. Their clients range from startups to mid-sized enterprises looking to scale their content presence and dominate their semantic space.
Job Summary
We are seeking a skilled and innovative Copywriter to join our dynamic team. The ideal candidate will create compelling, high-performing content across multiple channels and formats, with a focus on AI-optimized content that ranks well on emerging search platforms like ChatGPT and Perplexity. You'll work closely with our AI marketing agents and content strategists to develop content that drives engagement, builds brand authority, and converts prospects into customers.
Key Responsibilities
Content Creation & Strategy
Write high-quality blog posts, articles, and long-form content optimized for AI search engines, traditional SEO, and social discovery
Develop compelling sales collateral including case studies, whitepapers, product descriptions, and sales enablement materials
Create engaging social media content for LinkedIn, TikTok, and Instagram that resonates with target audiences
Craft email marketing campaigns, newsletters, and nurture sequences
Write scripts for short-form video content and multimedia campaigns
AI-Optimized Content Development
Create content specifically designed for semantic search and AI search engines
Develop content that answers specific customer questions and pain points
Write content that performs well in AI-powered search results on platforms like ChatGPT, Perplexity, and other emerging search technologies
Collaborate with our proprietary AI system to evaluate and optimize content performance
Research & Analysis
Conduct competitor content analysis and market research
Analyze audience personas and customer pain points to inform content strategy
Stay current with AI search engine algorithms and content ranking factors
Use data and analytics to iterate and improve content performance
Collaboration & Process
Work closely with content strategists, social media managers, and client success teams
Participate in content planning and editorial calendar development
Provide input on content strategy based on performance data and market insights
Collaborate with design teams to ensure content aligns with visual elements
Requirements
Experience & Skills
3+ years of professional copywriting experience, preferably in content marketing or digital marketing agencies
Strong portfolio demonstrating expertise in various content formats (blog posts, social media, sales collateral, etc.)
Proven experience with SEO copywriting and content optimization
Understanding of AI search engines and semantic search principles
Experience with social media content creation across multiple platforms
Technical Requirements
Proficiency with content management systems (WordPress, HubSpot, etc.)
Experience with AI writing tools and content optimization platforms
Basic understanding of HTML and web publishing
Familiarity with analytics tools (Google Analytics, social media analytics)
Experience with project management tools (Asana, Monday.com, etc.)
Core Competencies
Exceptional writing, editing, and proofreading skills
Strong research and analytical abilities
Ability to adapt writing style for different audiences and platforms
Data-driven mindset with ability to analyze content performance
Creative problem-solving and strategic thinking
Excellent time management and ability to meet tight deadlines
Strong communication and collaboration skills
Preferred Qualifications
Bachelor's degree in English, Marketing, Communications, or related field
Experience with B2B SaaS or technology companies
Knowledge of conversion rate optimization (CRO) principles
Experience with marketing automation platforms
Understanding of user experience (UX) writing principles
Previous experience working with AI-powered content tools
Knowledge of video content creation and scriptwriting
Benefits
Compensation & Benefits
Competitive salary commensurate with experience
Remote Work Environment
Fully remote position with flexible working hours
Collaborative team culture with regular virtual meetings
Growth Opportunities
Opportunity to work with cutting-edge AI marketing technology
Exposure to diverse industries and client types
Professional development in emerging AI search optimization
Clear career progression path within a growing agency
Work Environment
This is a fully remote position requiring excellent self-discipline and communication skills. You'll work with a distributed team across multiple time zones. The role requires strong internet connectivity and a dedicated workspace suitable for video calls and focused writing.
Application Process
To apply, please submit:
Resume highlighting relevant copywriting experience
Portfolio of writing samples demonstrating various content types
Cover letter explaining your interest in AI-optimized content marketing
Location: Colombia
Job Overview
Position:
Full-Time Remote Copywriter
Type:
Full-time, Remote
Reports to:
Owner and Content Strategy Director
About our Client
Our Client is a cutting-edge content marketing agency that builds and executes comprehensive content flywheels for businesses to maximize their discoverability across AI search engines, social platforms, and traditional search engines. They leverage proprietary AI marketing agents combined with expert human insight to create data-driven content strategies that directly appeal to target customers. Their clients range from startups to mid-sized enterprises looking to scale their content presence and dominate their semantic space.
Job Summary
We are seeking a skilled and innovative Copywriter to join our dynamic team. The ideal candidate will create compelling, high-performing content across multiple channels and formats, with a focus on AI-optimized content that ranks well on emerging search platforms like ChatGPT and Perplexity. You'll work closely with our AI marketing agents and content strategists to develop content that drives engagement, builds brand authority, and converts prospects into customers.
Key Responsibilities
Content Creation & Strategy
Write high-quality blog posts, articles, and long-form content optimized for AI search engines, traditional SEO, and social discovery
Develop compelling sales collateral including case studies, whitepapers, product descriptions, and sales enablement materials
Create engaging social media content for LinkedIn, TikTok, and Instagram that resonates with target audiences
Craft email marketing campaigns, newsletters, and nurture sequences
Write scripts for short-form video content and multimedia campaigns
AI-Optimized Content Development
Create content specifically designed for semantic search and AI search engines
Develop content that answers specific customer questions and pain points
Write content that performs well in AI-powered search results on platforms like ChatGPT, Perplexity, and other emerging search technologies
Collaborate with our proprietary AI system to evaluate and optimize content performance
Research & Analysis
Conduct competitor content analysis and market research
Analyze audience personas and customer pain points to inform content strategy
Stay current with AI search engine algorithms and content ranking factors
Use data and analytics to iterate and improve content performance
Collaboration & Process
Work closely with content strategists, social media managers, and client success teams
Participate in content planning and editorial calendar development
Provide input on content strategy based on performance data and market insights
Collaborate with design teams to ensure content aligns with visual elements
Requirements
Experience & Skills
3+ years of professional copywriting experience, preferably in content marketing or digital marketing agencies
Strong portfolio demonstrating expertise in various content formats (blog posts, social media, sales collateral, etc.)
Proven experience with SEO copywriting and content optimization
Understanding of AI search engines and semantic search principles
Experience with social media content creation across multiple platforms
Technical Requirements
Proficiency with content management systems (WordPress, HubSpot, etc.)
Experience with AI writing tools and content optimization platforms
Basic understanding of HTML and web publishing
Familiarity with analytics tools (Google Analytics, social media analytics)
Experience with project management tools (Asana, Monday.com, etc.)
Core Competencies
Exceptional writing, editing, and proofreading skills
Strong research and analytical abilities
Ability to adapt writing style for different audiences and platforms
Data-driven mindset with ability to analyze content performance
Creative problem-solving and strategic thinking
Excellent time management and ability to meet tight deadlines
Strong communication and collaboration skills
Preferred Qualifications
Bachelor's degree in English, Marketing, Communications, or related field
Experience with B2B SaaS or technology companies
Knowledge of conversion rate optimization (CRO) principles
Experience with marketing automation platforms
Understanding of user experience (UX) writing principles
Previous experience working with AI-powered content tools
Knowledge of video content creation and scriptwriting
Benefits
Compensation & Benefits
Competitive salary commensurate with experience
Remote Work Environment
Fully remote position with flexible working hours
Collaborative team culture with regular virtual meetings
Growth Opportunities
Opportunity to work with cutting-edge AI marketing technology
Exposure to diverse industries and client types
Professional development in emerging AI search optimization
Clear career progression path within a growing agency
Work Environment
This is a fully remote position requiring excellent self-discipline and communication skills. You'll work with a distributed team across multiple time zones. The role requires strong internet connectivity and a dedicated workspace suitable for video calls and focused writing.
Application Process
To apply, please submit:
Resume highlighting relevant copywriting experience
Portfolio of writing samples demonstrating various content types
Cover letter explaining your interest in AI-optimized content marketing
Location: Mexico
Job Overview
Position:
Full-Time Remote Copywriter
Type:
Full-time, Remote
Reports to:
Owner and Content Strategy Director
About our Client
Our Client is a cutting-edge content marketing agency that builds and executes comprehensive content flywheels for businesses to maximize their discoverability across AI search engines, social platforms, and traditional search engines. They leverage proprietary AI marketing agents combined with expert human insight to create data-driven content strategies that directly appeal to target customers. Their clients range from startups to mid-sized enterprises looking to scale their content presence and dominate their semantic space.
Job Summary
We are seeking a skilled and innovative Copywriter to join our dynamic team. The ideal candidate will create compelling, high-performing content across multiple channels and formats, with a focus on AI-optimized content that ranks well on emerging search platforms like ChatGPT and Perplexity. You'll work closely with our AI marketing agents and content strategists to develop content that drives engagement, builds brand authority, and converts prospects into customers.
Key Responsibilities
Content Creation & Strategy
Write high-quality blog posts, articles, and long-form content optimized for AI search engines, traditional SEO, and social discovery
Develop compelling sales collateral including case studies, whitepapers, product descriptions, and sales enablement materials
Create engaging social media content for LinkedIn, TikTok, and Instagram that resonates with target audiences
Craft email marketing campaigns, newsletters, and nurture sequences
Write scripts for short-form video content and multimedia campaigns
AI-Optimized Content Development
Create content specifically designed for semantic search and AI search engines
Develop content that answers specific customer questions and pain points
Write content that performs well in AI-powered search results on platforms like ChatGPT, Perplexity, and other emerging search technologies
Collaborate with our proprietary AI system to evaluate and optimize content performance
Research & Analysis
Conduct competitor content analysis and market research
Analyze audience personas and customer pain points to inform content strategy
Stay current with AI search engine algorithms and content ranking factors
Use data and analytics to iterate and improve content performance
Collaboration & Process
Work closely with content strategists, social media managers, and client success teams
Participate in content planning and editorial calendar development
Provide input on content strategy based on performance data and market insights
Collaborate with design teams to ensure content aligns with visual elements
Requirements
Experience & Skills
3+ years of professional copywriting experience, preferably in content marketing or digital marketing agencies
Strong portfolio demonstrating expertise in various content formats (blog posts, social media, sales collateral, etc.)
Proven experience with SEO copywriting and content optimization
Understanding of AI search engines and semantic search principles
Experience with social media content creation across multiple platforms
Technical Requirements
Proficiency with content management systems (WordPress, HubSpot, etc.)
Experience with AI writing tools and content optimization platforms
Basic understanding of HTML and web publishing
Familiarity with analytics tools (Google Analytics, social media analytics)
Experience with project management tools (Asana, Monday.com, etc.)
Core Competencies
Exceptional writing, editing, and proofreading skills
Strong research and analytical abilities
Ability to adapt writing style for different audiences and platforms
Data-driven mindset with ability to analyze content performance
Creative problem-solving and strategic thinking
Excellent time management and ability to meet tight deadlines
Strong communication and collaboration skills
Preferred Qualifications
Bachelor's degree in English, Marketing, Communications, or related field
Experience with B2B SaaS or technology companies
Knowledge of conversion rate optimization (CRO) principles
Experience with marketing automation platforms
Understanding of user experience (UX) writing principles
Previous experience working with AI-powered content tools
Knowledge of video content creation and scriptwriting
Benefits
Compensation & Benefits
Competitive salary commensurate with experience
Remote Work Environment
Fully remote position with flexible working hours
Collaborative team culture with regular virtual meetings
Growth Opportunities
Opportunity to work with cutting-edge AI marketing technology
Exposure to diverse industries and client types
Professional development in emerging AI search optimization
Clear career progression path within a growing agency
Work Environment
This is a fully remote position requiring excellent self-discipline and communication skills. You'll work with a distributed team across multiple time zones. The role requires strong internet connectivity and a dedicated workspace suitable for video calls and focused writing.
Application Process
To apply, please submit:
Resume highlighting relevant copywriting experience
Portfolio of writing samples demonstrating various content types
Cover letter explaining your interest in AI-optimized content marketing
Location: Argentina
Job Overview
Position:
Full-Time Remote Copywriter
Type:
Full-time, Remote
Reports to:
Owner and Content Strategy Director
About our Client
Our Client is a cutting-edge content marketing agency that builds and executes comprehensive content flywheels for businesses to maximize their discoverability across AI search engines, social platforms, and traditional search engines. They leverage proprietary AI marketing agents combined with expert human insight to create data-driven content strategies that directly appeal to target customers. Their clients range from startups to mid-sized enterprises looking to scale their content presence and dominate their semantic space.
Job Summary
We are seeking a skilled and innovative Copywriter to join our dynamic team. The ideal candidate will create compelling, high-performing content across multiple channels and formats, with a focus on AI-optimized content that ranks well on emerging search platforms like ChatGPT and Perplexity. You'll work closely with our AI marketing agents and content strategists to develop content that drives engagement, builds brand authority, and converts prospects into customers.
Key Responsibilities
Content Creation & Strategy
Write high-quality blog posts, articles, and long-form content optimized for AI search engines, traditional SEO, and social discovery
Develop compelling sales collateral including case studies, whitepapers, product descriptions, and sales enablement materials
Create engaging social media content for LinkedIn, TikTok, and Instagram that resonates with target audiences
Craft email marketing campaigns, newsletters, and nurture sequences
Write scripts for short-form video content and multimedia campaigns
AI-Optimized Content Development
Create content specifically designed for semantic search and AI search engines
Develop content that answers specific customer questions and pain points
Write content that performs well in AI-powered search results on platforms like ChatGPT, Perplexity, and other emerging search technologies
Collaborate with our proprietary AI system to evaluate and optimize content performance
Research & Analysis
Conduct competitor content analysis and market research
Analyze audience personas and customer pain points to inform content strategy
Stay current with AI search engine algorithms and content ranking factors
Use data and analytics to iterate and improve content performance
Collaboration & Process
Work closely with content strategists, social media managers, and client success teams
Participate in content planning and editorial calendar development
Provide input on content strategy based on performance data and market insights
Collaborate with design teams to ensure content aligns with visual elements
Requirements
Experience & Skills
3+ years of professional copywriting experience, preferably in content marketing or digital marketing agencies
Strong portfolio demonstrating expertise in various content formats (blog posts, social media, sales collateral, etc.)
Proven experience with SEO copywriting and content optimization
Understanding of AI search engines and semantic search principles
Experience with social media content creation across multiple platforms
Technical Requirements
Proficiency with content management systems (WordPress, HubSpot, etc.)
Experience with AI writing tools and content optimization platforms
Basic understanding of HTML and web publishing
Familiarity with analytics tools (Google Analytics, social media analytics)
Experience with project management tools (Asana, Monday.com, etc.)
Core Competencies
Exceptional writing, editing, and proofreading skills
Strong research and analytical abilities
Ability to adapt writing style for different audiences and platforms
Data-driven mindset with ability to analyze content performance
Creative problem-solving and strategic thinking
Excellent time management and ability to meet tight deadlines
Strong communication and collaboration skills
Preferred Qualifications
Bachelor's degree in English, Marketing, Communications, or related field
Experience with B2B SaaS or technology companies
Knowledge of conversion rate optimization (CRO) principles
Experience with marketing automation platforms
Understanding of user experience (UX) writing principles
Previous experience working with AI-powered content tools
Knowledge of video content creation and scriptwriting
Benefits
Compensation & Benefits
Competitive salary commensurate with experience
Remote Work Environment
Fully remote position with flexible working hours
Collaborative team culture with regular virtual meetings
Growth Opportunities
Opportunity to work with cutting-edge AI marketing technology
Exposure to diverse industries and client types
Professional development in emerging AI search optimization
Clear career progression path within a growing agency
Work Environment
This is a fully remote position requiring excellent self-discipline and communication skills. You'll work with a distributed team across multiple time zones. The role requires strong internet connectivity and a dedicated workspace suitable for video calls and focused writing.
Application Process
To apply, please submit:
Resume highlighting relevant copywriting experience
Portfolio of writing samples demonstrating various content types
Cover letter explaining your interest in AI-optimized content marketing
Location: São Paulo, Brazil
Workplace: none
David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Audio Visual Technician to join their team in São Paulo, Brazil.
Position: Audio Visual Technician
Location: São Paulo, Brazil
Employment type: Full-time
Work model: on-site
Benefits: base salary
DUTIES AND RESPONSIBILITIES:
Install AV and IT equipment based on provided diagrams, layouts, or technical instructions
Assemble and set up professional video equipment, including cameras, lenses, monitors, and power systems
Mount and connect video equipment in studio environments, ensuring proper signal routing to backend systems
Verify that all video signals are correctly transmitted to intended devices such as switchers, capture systems, and displays
Run and install low-voltage cabling for video, audio, and network systems across studio and facility spaces
Handle cable management tasks, including running, terminating, labeling, and testing SDI, XLR, and Ethernet cables
Install studio lighting and accessories in alignment with predefined lighting designs or plans
Diagnose, troubleshoot, and repair technical issues related to AV and IT systems
Implement quick solutions or workarounds to minimize equipment downtime and service disruption
REQUIREMENTS:
Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
Experience with assembling, disassembling, testing, and troubleshooting computer hardware
Ability to diagnose and repair basic hardware issues
Familiarity with basic test tools such as multimeters and an understanding of AC/DC electrical principles
Experience with soldering and working on printed circuit boards according to technical guidelines
Basic knowledge of installing and configuring operating systems, including Windows and Linux
Ability to install and set up peripheral devices and drivers (e.g., monitors, scanners, expansion cards)
Willingness to learn and adapt to new technical concepts and tools
General understanding of video camera operation and video production environments
Familiarity with basic audio equipment such as microphones and mixers
Awareness of photography fundamentals (e.g., aperture, shutter speed, ISO, exposure, lenses) is a plus
BENEFITS:
Competitive salary
This role requires completion of an on-site training program in Europe, including, 90 days in Romania, and 90 days in Serbia. All flights and accommodation expenses will be fully covered during the training period.
Private health insurance from day one
International work environment
Opportunities for career development
And many more!
Location: Europe or US
About the Team
The Billing Engineering team is responsible for building the billing platform behind ClickHouse Cloud. Our team is looking for exceptional software engineers who can work on a variety of technologies including frontend and backend while integrating with various external systems. You’ll work on mission-critical flows with a direct impact on the business. The team collaborates with stakeholders from across the business to provide the best experience for our customers (reliability, scalability, privacy, security, observability) while keeping accuracy and compliance a priority in everything we build.
What will you do?
- Build ClickHouse cloud’s billing and metering platform - Design and build mission-critical processes that literally keep the lights on.
- Create with purpose. Have a reason and rationale for the decisions you make throughout the creative process to empower you and the rest of the team to present our ideas and sell our solutions to various peers and stakeholders.
- Deliver frameworks and platforms that are secure, efficient, mature, and highly available that abstract away infrastructure complexity.
- Partner with multi-disciplinary teams to define business strategies, user needs, and optimal solutions.
- Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc…)
About you:
- You have 5+ years of relevant software development industry experience building front-end systems running on the cloud.
- Hands-on development experience leading and shipping large-scope technical projects in collaboration with multiple experienced engineers.
- Technologies: Typescript, Serverless, EKS, SQS, Mongo, Node.JS (Proficiency in multiple languages preferred), React.
- Experience with billing concepts, such as credit card processing, usage-based billing, metering, CSP marketplaces (AWS, GCP, Azure), invoicing, sales tax, auditing and record-keeping.
- Strong ownership and experience building and operating high-scale, distributed systems across the full software life cycle.
- Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering.
- You have excellent communication skills and the ability to work well within a team and across engineering teams.
- You are a strong problem solver and have solid production debugging skills.
- You thrive in a fast-paced environment and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability.
#LI-JL1
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Help shape a brand that moves as fast as the platform it represents.
As a Brand Designer on Vercel's Core team, you'll help evolve the foundational visual language of a brand trusted by the most ambitious builders in the world. You'll create systems, experiences, and defining brand moments that are instantly recognizable, creatively ambitious, and built to scale.
This is not a purely static design role. You'll work across brand systems, digital experiences, product launches, social, motion, print, events, environments, and the occasional piece of swag. We're looking for someone who can design, prototype, and use AI-assisted code to bring brand ideas to life.
You're a tinkerer, a visual strategist, and a creative explorer. You create clarity from complexity and actively use AI throughout your workflow to design, prototype, automate, experiment, and write code. You push the work until it's sharp, then ship.
This is craft at speed. It's a high-impact, high-visibility role for someone who sweats the details, thinks in systems, and knows when to veer left for a one-off moment that makes people stop scrolling.
We move quickly. The bar is high. Your work ships.
What you'll do
Lead design across key brand moments — product launches, campaigns, events, internal initiatives, and moments not yet defined
Evolve the foundational elements of Vercel's visual identity: typography, color, composition, iconography, imagery, motion, and product-brand expression
Design across mediums, including web, motion, 3D, social, print, swag, and environments, choosing whatever format best serves the story
Move fluidly between Figma and code — writing HTML/CSS/JS and using AI-assisted tools (v0, Cursor, Claude Code) — to prototype independently and explore new forms of brand expression
Build and evolve a brand system that scales without going stale, translating it into tools, templates, and production-ready assets
Work hands-on from concept through final production, including preparing files, specs, and assets for implementation
Know when motion, 3D, code, or emerging technology meaningfully strengthens an idea — and when a simpler execution serves better
Establish a shared visual language across product, marketing, and internal comms — flexible enough to scale from everyday use to major brand moments
Partner with design engineers to polish prototypes into high-quality digital experiences
Collaborate with engineering, marketing, product design, and leadership to align on strategy and ship cohesive work
Direct and collaborate with external specialists — studios, freelancers, photographers, illustrators, printers, fabricators — when execution extends beyond your own craft
Present and defend creative decisions, connecting visual choices to brand, product, audience, and business goals
What you need
5+ years in brand, marketing, or visual design — ideally at a SaaS, developer tools, or fast-growing tech company
A portfolio showing exceptional taste, systems thinking, and execution across mediums — not just polished final images, but how you think, build systems, collaborate, navigate constraints, and get work into production
Exceptional typography and layout skills, with obsessive attention to spacing, hierarchy, rhythm, proportion, and alignment
Deep understanding of visual storytelling, brand systems, composition, motion, and digital experiences
You use AI throughout your process — visual exploration, prototyping, production, automation, and writing front-end code — not just to generate imagery or concepts, but to write, understand, debug, and iterate on code
Comfortable with tools like v0, Cursor, Claude Code, or similar AI-assisted coding environments to build working prototypes
Practical understanding of HTML, CSS, and JavaScript — enough to refine AI-generated code to a high visual and interaction standard
You don't need to be a full-time engineer, but you're technically curious, comfortable in code, and capable of shipping functional prototypes
You think beyond static files and enjoy bringing ideas to life as real, interactive experiences
Strong production knowledge across digital and physical formats — responsive design, asset delivery, print prep, environmental graphics, vendor production
Comfortable moving between conceptual thinking, detailed execution, prototyping, and production
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $156,000-$234,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Serang, Indonesia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Luxembourg; Copenhagen, Denmark; Belgrade, Serbia; Vilnius, Lithuania; Riga, Latvia; Tallinn, Estonia; Emmen, Switzerland; Greifswald, Germany; Kiel, Germany; Zürich, Switzerland; Krakow, Poland; Poland; Warsaw, Poland; Budapest, Hungary; Bernau, Germany; Baden-Baden, Germany; Dresden, Germany; Neuruppin, Germany; Karlsruhe, Germany; Freiburg, Germany; Stuttgart, Germany; Potsdam, Germany; Ulm, Germany; London, United Kingdom; Manchester, United Kingdom; Aberdeen, United Kingdom; Wales, United Kingdom; Bolzano, Italy; Rome, Italy; Frankfurt, Germany; Paris, France; Barcelona, Spain; Madrid, Spain; Porto, Portugal; Amsterdam, Netherlands; Alkmaar, Netherlands; Sofia, Bulgaria; Wien, Austria; Città Vittoriosa, Malta; Bucuresti, Romania; Pilsen, Czechia; Praha, Czechia; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Athens, Greece; Crete, Greece; Zagreb, Croatia; Helsinki, Finland; Bad Homburg, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Düsseldorf, Germany; Essen, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Halle, Germany; Leipzig, Germany; Hannover, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Osnabrück, Germany; Quedlinburg, Germany; Rimbach, Germany; Varel, Germany; Chișinău, Moldova, Republic of; Skopje, North Macedonia; Sarajevo, Bosnia and Herzegovina
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a VP/AVP – Business Development to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
This role is ideal for a seasoned consulting professional who combines
deep industry expertise
,
strong client relationships
, and the ability to
translate business opportunities into tailored digital transformation solutions
.
Role Overview
We are looking for an accomplished relationship builder and strategic account leader — someone who understands client ecosystems, can identify alignment between our delivery capabilities and client business needs, and can unlock long-term growth opportunities across enterprise accounts.
The focus is
not on cold sales
, but on
leveraging existing networks, managing high-value relationships, and driving business growth through consultative engagement
.
Key Responsibilities :
1. Strategic Account Management
Manage and grow enterprise accounts valued between
$5M–$15M
annually.
Serve as a trusted advisor to C-level stakeholders, understanding their business priorities and aligning them with the company’s digital transformation offerings.
Ensure account health, client satisfaction, and continuous value delivery through proactive engagement and solution alignment.
2. Relationship & Network Development
Leverage your professional network and industry connections to identify potential partnerships and business opportunities.
Build and nurture relationships with key decision-makers in
non-core IT industries
such as
FinTech, Insurance, Energy, Oil & Gas, Healthcare, or Hi-Tech
.
Engage with organizations that do not have an established offshore or India delivery presence and present the value of leveraging global delivery models.
3. Solution Consulting & Business Alignment
Work closely with clients from their offices or onsite when required to co-create transformation roadmaps.
Collaborate with delivery, technology, and consulting teams to design customized, outcome-driven solutions.
Bridge client needs with internal capabilities — ensuring the “skills to needs” match is precise, strategic, and measurable.
4. Market & Industry Expertise
Bring a strong domain specialization in one or more industries (e.g., FinTech, Insurance, Energy, Healthcare, Hi-Tech).
Stay ahead of emerging trends and innovation opportunities within the chosen domain to advise clients credibly on transformation strategies.
Translate industry insights into actionable business opportunities and service enhancements.
5. Growth Enablement & Collaboration
Partner with internal stakeholders to enhance go-to-market positioning and service relevance.
Identify account expansion, cross-sell, and upsell opportunities through value-based engagement.
Contribute to strategic planning, leveraging market feedback to guide company offerings and priorities.
Experience:
15+ years in IT consulting or technology services, with at least 5 years in a senior account management or client partner role in Europe.
Account Portfolio:
Proven experience managing enterprise accounts in the
$5M–$15M
range.
Industry Focus:
Deep expertise in one or more domains such as
FinTech, Insurance, Energy, Oil & Gas, Healthcare, or Hi-Tech
.
Consulting Background:
Previous experience in a
leading consulting or IT services firm
with exposure to complex, multi-stakeholder engagements.
Client Engagement:
Strong record of working
onsite with clients
and acting as a strategic liaison between business and delivery.
Network:
Established relationships and access to decision-makers in key industries or accounts relevant to digital transformation opportunities.
Education:
Bachelor’s degree required; MBA preferred.
Travel:
Flexibility to travel across Europe as needed for client engagement.
Why Join Us?
🧩 Impact from Day One: You'll have the autonomy to shape strategy, build the sales function, and directly influence the company’s growth trajectory in Europe.
🌍 Global Exposure: Collaborate with talented teams across geographies and work with global enterprise clients.
🤝 Collaborative Culture: We’re a flat, ego-free organization that values ideas over titles and outcomes over hierarchy.
🚀 Startup Agility with Delivery Maturity: We move fast like a startup but deliver with the discipline and quality of an enterprise-grade firm.
📈 Career Growth: Be a key player in a high-growth phase—build your own team, drive market expansion, and take ownership of strategic initiatives.
💡 Innovation-Friendly Environment: Your insights, experience, and ideas will not only be heard—they’ll be implemented.
Location: Ikoyi, Nigeria
Company Overview
Renmoney is committed to improving financial inclusion for underbanked individuals and small business owners in Nigeria by providing accessible financial solutions such as loans, savings, and fixed deposit accounts. Our innovative approach and customer-centric values drive us to create meaningful connections with our clients.
Position Overview
As a Collections Agent at Renmoney, you will play a crucial role in contacting customers to follow up on outstanding payments, negotiate repayment plans, and ensure a positive customer experience while effectively managing collections. Your ability to communicate clearly and empathetically will help facilitate timely payments and strengthen customer relationships.
Key Responsibilities
Contact customers via phone, email, or in-person to follow up on overdue accounts and negotiate repayment arrangements.
Educate customers about their account status and available payment options, ensuring transparency and understanding.
Maintain accurate records of customer interactions, payment agreements, and follow-up actions within the company's systems.
Offer excellent customer service while dealing with sensitive financial matters and managing customer objections.
Collaborate with the Collections team to strategize ways to improve recovery rates and reduce delinquency.
Report on progress regularly to management and escalate critical concerns for resolution.
Maintain compliance with applicable laws and regulations surrounding collections practices.
Requirements
Qualifications and Skills
Minimum of 1 year of experience in collections, customer service, or a related field.
Strong problem-solving skills and the ability to handle objections professionally.
Excellent verbal and written communication skills.
Proficiency in using MS Office Suite and CRM systems.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented with strong organizational skills.
Bachelor’s degree in Finance, Business Administration, or a related field is a plus.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Eastern U.S.
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.
Job Duties and Responsibilities:
Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Provide high-quality customer engineering assistance that results in high customer satisfaction.
Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
Attend meetings with clients to analyze, troubleshoot, and diagnose problems
Resolve customer issues and ensure appropriate ticket investigation and resolution quality.
Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
Enhance the quality and efficiency of technical support and contribute to the knowledge base.
Proactively communicate to avoid escalations and negative customer satisfaction.
Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
Support weekend shifts on a rotational/as-needed basis if requested.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor's degree in Computer Science or equivalent field of study.
Programming (Python, Java) and solid understanding of cloud technologies.
Have completed two or more Internships during the undergraduate or graduate studies.
Motivated to learn and adopt new technologies demonstrated by having taken certifications
Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand.
Problem solving and analytical skills.
Skills That Are Nice to Have:
MS in computer science or equivalent experience preferred.
Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Object oriented programming and designs, Data Structures and Algorithms
Experience in data management, master data management, analytics, and big data platforms and technologies.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$61,000
—
$138,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
ГибридAthens; Limassol; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Ho Chi Minh City
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