Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In this role, you will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. Collaborating across Operations with various partners, you will design end-to-end workflows by translating product and regulatory requirements, establishing controls, identifying automation, and ensuring launch readiness.
You will initially establish operational foundations for new digital-asset and stablecoin capabilities, collaborating across Risk, Compliance, and Merchant teams to create clear, executable processes.
- Design operating models: Lead end-to-end process design and redesigns for new product launches across operational functions such as Risk, Compliance, and Merchant Operations.
- Operationalise capabilities: Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs.
- Digital-asset operations: Apply crypto (stablecoin), blockchain, and fintech knowledge to build safe, scalable, and compliant operations.
- Drive clarity & alignment: Structure ambiguous problems, identify risks, and align cross-functional stakeholders.
- Scale & optimise: Establish governance, metrics, controls, and automated workflows using AI and modern tooling.
WHAT WE’RE LOOKING FOR
- Digital Assets & Payments Implementation: A strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities. Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows.
- Operational Excellence & Process Design: 3+ years in process design or operational excellence driving transformation in fintech. Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems.
- Cross-Domain Agility: Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing) to support cross-functional operational requirements.
- Stakeholder Influence: Strong analytical skills with the ability to align cross-functional teams without direct authority. You must communicate clearly across technical, operational, and executive audiences.
PREFERRED QUALIFICATIONS
- End-User Product Experience: Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations.
- Advanced AI & Automation: Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics.
- Process Methodologies: Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks.
- Cross-Functional & Governance Operations: Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Santiago, Chile.
This role will focus on Enterprise Customers in or around Santiago predominately with local only travel envisaged.
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Customer Engineer- Bogotá, Colombia.
Local travel only in Bogota and Medellin only
About the Role
Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.
The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.
Team:
GTM (Go-To-Market) organization
Reports to:
Regional Customer Engineering Leader
Structure:
You do not hand off customers after the initial sale.
Role Type:
Quota-carrying technologist using AI workflows to cut down on busywork and focus on high-value architecture.
Key Responsibilities
Technical Validation:
Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proof of Concepts (PoCs) for Security, Networking, and Developer Platforms.
Customer Adoption & Value Realization:
Oversee technical onboarding and implementation. Serve as the main contact for the customer. Monitor health scores and telemetry to speed up time-to-value and fix bottlenecks.
Commercial Accountability & Expansion:
Carry a variable quota tied to new business and account growth. Lead technical Quarterly Business Reviews (QBRs) to show return on investment (ROI) to executives.
Trusted Advisory:
Maintain deep relationships with key stakeholders through every stage—onboarding, maturity, renewal, and expansion.
AI Orchestration & Workflow Automation:
Act as an AI-augmented engineer. Use AI agents to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.
Minimum Qualifications
Experience:
Background in a customer-facing technical role like Solutions Engineering or Sales Engineering (leveling varies by experience).
Technical Acumen:
Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
Communication:
Strong presentation skills to bridge deep tech details with C-suite business strategy.
Strongly Preferred Qualifications (Good-to-Haves)
Cloudflare AI Stack Experience:
Hands-on work with Cloudflare's developer platform and AI tools (Workers AI, AI Gateway, Vectorize) [15].
Applied AI Knowledge:
Experience with prompt engineering, LLM orchestration, or RAG architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.
Compensation
Competitive base salary
Variable commission structure tied to commercial targets, adoption milestones, and account expansion
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
As a Documents Compliance Analyst, you own the compliance decisions behind whether a healthcare professional is cleared to work: background check disqualifications, credential and risk review, and how new state requirements get implemented. You set the standard the team applies, and you are the named decision-maker when a case is hard. What the law requires is a given. How we meet it is up to you, and you own that call.
This is not a people management role. The work is recurring by design. The same categories of questions arrive every week, alongside state license renewals and reporting that run on a fixed calendar and never finish. Your value is in reaching the same well-reasoned decision every time and documenting your reasoning well enough that others can apply it. You'll work closely with Agents, SMEs, Team Leads, and Legal, none of whom report to you, so your credibility comes from the quality and consistency of your judgment rather than from authority.
You will report to the Head of the Documents Team.
WHAT YOU’LL OWN
Judgment and decisions
- Serve as the named escalation point for background check disqualification decisions
- Make the initial call on agency compliance implementation
- Handle escalations on worker credential verification, including license violations and reprimands
- Decide which questions you resolve and document yourself, and which warrant partnering with Legal
Written analysis
- Produce risk analyses in a consistent format: the question, your research, your reasoning, your recommended path.
- Evaluate new state and agency requirements before implementation, quantifying what compliance costs a worker in time, money, and completion rate, and recommending how we implement.
- Build and maintain the decision record that lets other people reach the same conclusion you would
Recurring compliance operations
- Own the credential verification audits
- Plan and drive the implementation of high-value requirements, such as continuing education
- State license renewals
- Ongoing state reporting
REQUIREMENTS:
- Bachelor’s degree.
- At least 5 years of professional experience.
- Prior experience in a role where you applied regulations to real decisions. Examples:
- regulatory or compliance-focused paralegal
- regulatory compliance specialist
- legal analyst
- background screening adjudicator
- trust and safety or eligibility policy at a marketplace
- Experience interpreting statutes, regulations, or agency guidance and turning them into operational requirements.
WHAT WE’RE LOOKING FOR:
- You can reach a defensible decision when documentation is incomplete or unavailable, and you're explicit about what your reasoning rests on.
- You can read complex regulatory material and work out how it applies in practice to a marketplace model.
- You weigh compliance risk against business impact and find the path that meets the requirement without restricting more than it demands.
- You write decision memos and business cases that leadership can act on.
- You build credibility with people who don't report to you.
- You own recurring work with hard deadlines, such as license renewals and state reporting.
- Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT).
NICE TO HAVE:
- Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry.
- Experience at a government or regulatory agency.
- Experience with independent contractor or marketplace models.
- Experience with background check adjudication or adverse action processes.
- Experience with state licensing filings.
SYSTEM REQUIREMENTS
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB RAM
- Dedicated, quiet working environment
- Reliable power source and backup internet connection
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Chicago, New York
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The
AML Officer - North America & Caribbean
is a senior role responsible for designing, owning, and continuously strengthening Cumberland's AML/CTF and sanctions compliance programs across its U.S., Canadian, and Caribbean-domiciled entities. This position serves as the primary AML authority and point of accountability for regulatory engagement, program governance, risk assessment, and BSA/AML policy across the region.
The role oversees the full lifecycle of the AML program, from policy and procedure development through program execution, regulatory reporting, and examination management, across a portfolio of entities operating under U.S. federal and state (NYDFS), Canadian (FINTRAC), British Virgin Islands (BVIFSC), and Cayman Islands (CIMA) regulatory frameworks. Th AML Officer works closely with the Global Head of Financial Crimes, senior leadership, legal counsel, outside advisors, and regulators to ensure the firm meets its obligations and leads with a culture of compliance.
Key Responsibilities
Program Ownership & Governance
AML Program Leadership: Serve as the senior AML authority for all North American and Caribbean entities; own the design and execution of the AML/CTF and sanctions compliance program for these entities.
Policy & Procedure Authority: Develop and maintain AML/CTF and sanctions policies and procedures across all regional entities; ensure policies reflect current regulatory requirements, enforcement trends, and the firm's evolving business activities.
Risk Assessment: Lead the development and annual refresh of enterprise-wide AML risk assessments; identify inherent and residual risk across customer, product, geographic, and channel dimensions; present findings and risk ratings to senior management and boards. Lead control enhancement and remediation strategy for self-identified issues.
Program Governance: Establish and maintain program governance frameworks including issue management, findings tracking, escalation protocols, and management reporting; ensure open items are remediated on schedule and program gaps are surfaced proactively.
Senior Management & Board Reporting: Prepare and deliver periodic AML program reports to senior management, boards, and governance committees across entities; provide clear, data-driven assessments of program health, risk posture, and remediation status.
Regulatory Compliance & Examination Management
Regulatory Relationship Management: Serve as the primary AML point of contact for regulators across the region, including FinCEN, NYDFS, FINTRAC, BVIFSC, and CIMA.
Examination Preparation & Response: Lead preparation for regulatory examinations and internal/external audits; coordinate document production, draft cover narratives, manage examiner meetings, and oversee remediation of examination findings.
Regulatory Reporting Oversight: Oversee the timely and accurate filing of required regulatory reports across jurisdictions, including SARs (FinCEN), STRs (FINTRAC), and equivalent suspicious transaction reporting obligations in BVI and Cayman; review and approve material filings.
Regulatory Change Management: Monitor and assess emerging AML regulatory developments across all applicable jurisdictions; evaluate impact on the firm's program and business activities; translate regulatory changes into actionable policy and procedure updates.
Jurisdictional AML Program Management
United States - Federal: Maintain deep expertise in U.S. federal AML obligations under the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN regulations, and OFAC sanctions requirements; oversee program components including CIP, CDD, EDD, transaction monitoring, SAR filing, and recordkeeping for U.S.-domiciled entities.
United States - New York (NYDFS): Manage compliance with NYDFS-specific requirements applicable to Cumberland's New York licensed entity, including NYDFS Part 504 (Transaction Monitoring and Filtering Program requirements), BitLicense obligations under 23 NYCRR 200, and annual certification obligations; serve as the NYDFS AML contact and manage examination and inquiry responses.
Canada (FINTRAC): Oversee AML/CTF compliance for DRW's Canadian operations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and FINTRAC regulations; ensure obligations are met with respect to client identification, beneficial ownership, transaction reporting, and STR filing; maintain FINTRAC registration and manage examination readiness.
British Virgin Islands (BVIFSC): Oversee AML/CTF and sanctions compliance for BVI-domiciled entities under the Proceeds of Criminal Conduct Act, the Anti-Money Laundering and Terrorist Financing Code of Practice, and applicable BVIFSC guidance; manage BVIFSC relationship, examination responses, and STR obligations to the BVI Financial Intelligence Agency (FIA); ensure policies reflect 2025 BVIFSC inspection findings and updated AML/CTF/sanctions requirements.
Cayman Islands (CIMA): Maintain program compliance for Cayman-domiciled entities under the Proceeds of Crime Law (PCL), Anti-Money Laundering Regulations (AMLRs), and Guidance Notes on the Prevention and Detection of Money Laundering and Terrorist Financing; ensure obligations are met with respect to customer due diligence, suspicious activity reporting to the Cayman Islands Financial Reporting Authority (CIFRA), and CIMA oversight requirements.
Investigations & Financial Intelligence
Escalation Authority: Serve as the final escalation point for complex or sensitive AML investigations, alert dispositions, and SAR/STR filing decisions across all regional entities; provide guidance on novel or high-risk fact patterns.
SAR/STR Filing Decisions: Review and approve SAR and STR filings across jurisdictions; ensure filings are complete, accurate, timely, and appropriately documented; maintain a filing log and oversee recordkeeping obligations.
Sanctions Program Oversight: Oversee OFAC and equivalent sanctions screening programs across entities; review and approve responses to potential matches; ensure screening coverage is appropriate for the firm's counterparty and transaction profiles.
Blockchain Analytics Oversight: Direct the use of blockchain analytics tools (Chainalysis, TRM Labs, or equivalent) within the AML program; ensure alert thresholds, risk scoring, and investigation protocols are calibrated appropriately and reviewed periodically.
Crypto Financial Crime Typologies: Maintain current, deep knowledge of financial crime typologies specific to digital asset markets; apply typology knowledge to refine the effectiveness of the program.
Program Influence & Stakeholder Engagement
Training Program: Develop and deliver AML training programs for compliance staff, operations, the business, and senior management; ensure training is current, jurisdiction-specific where required, and appropriately documented; track completion and maintain training records.
Cross-functional Engagement: Partner with legal, operations, technology, and trading to ensure AML program requirements are understood and embedded into business workflows; provide timely, well-reasoned guidance on counterparty activity, policy questions, and escalated matter.
Program Influence Without Direct Authority: Drive program outcomes and accountability across the AML function through influence, expertise, and collaborative engagement; build strong working relationships with AML analysts, operations teams, and business stakeholders to ensure program standards are consistently applied.
Required Qualifications
Experience: 10+ years of BSA/AML compliance experience, including at least 3-5 years in a senior AML officer, deputy officer, or equivalent leadership role at a financial institution, digital asset firm, or regulated entity.
Multi-jurisdictional AML Expertise: Demonstrated, hands-on knowledge of AML/CTF regulatory frameworks across at least two of the following: U.S. federal (BSA/FinCEN/OFAC), NYDFS, Canada (FINTRAC/PCMLTFA), British Virgin Islands (BVIFSC), or Cayman Islands (CIMA); willingness and ability to rapidly develop proficiency across all five jurisdictions.
Program Design & Ownership: Proven track record of designing, implementing, or materially improving an AML/CTF compliance program at regulated financial institutions; experience owning policies, risk assessments, and governance frameworks.
Regulatory Engagement: Direct experience preparing for and responding to regulatory examinations, inquiries, or audits; ability to manage examiner relationships professionally and produce high-quality regulatory responses under deadline pressure.
Investigations & SAR Authority: Experience serving as a SAR/STR review and approval authority; strong judgment on escalation decisions, complex alert dispositions, and novel financial crime typologies relevant to digital asset trading.
Digital Assets Experience: Prior experience in a virtual currency, crypto trading, or digital asset compliance environment; familiarity with blockchain analytics tools such as Chainalysis and Elliptic and the financial crime risks unique to crypto markets.
Communication & Executive Presence: Exceptional written and verbal communication skills; demonstrated ability to present complex compliance matters clearly to boards, senior executives, and regulators; experience drafting board-level compliance reports and regulatory submissions. Ability to lead and collaborate efficiently with AML and external resources.
Judgment & Independence: Sound independent judgment on ambiguous regulatory questions; comfortable operating in fast-moving, high-accountability environments with limited precedent.
Preferred Qualifications
Regulatory Experience: Prior experience as a regulator, examiner, or compliance officer embedded in a regulatory examination process at FinCEN, NYDFS, FINTRAC, BVIFSC, CIMA, or a comparable authority.
NYDFS Expertise: In-depth knowledge of NYDFS Part 504 certification requirements, BitLicense obligations, and NYDFS examination procedures; prior experience managing a NYDFS examination or enforcement matter.
Caribbean Jurisdiction Experience: Hands-on experience operating an AML/CTF program under BVI (BVIFSC) or Cayman (CIMA) regulatory frameworks, including familiarity with local legislative requirements, reporting obligations, and examination practices.
Canada FINTRAC Experience: Direct experience managing a FINTRAC-registered AML compliance program, including registration maintenance and FINTRAC examination readiness.
Multi-entity Program Management: Experience managing AML programs simultaneously across multiple legal entities, jurisdictions, or business lines with distinct regulatory obligations and risk profiles.
Sanctions Expertise: Advanced knowledge of OFAC sanctions compliance, including SDN screening, secondary sanctions considerations, and voluntary self- disclosure processes; experience with equivalent sanctions regimes (UN, EU, UK, Canada) a plus.
The annual base salary range for this position is $160,000 to $215,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DW1
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US.
As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.
This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.
Key responsibilities
Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow
Minimum qualifications
Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
Ability to travel to warehouse and data center sites in the US as needed
Preferred qualifications
Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
Experience directly managing warehouse staff or contract labor
Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
Experience with lean, Six Sigma, or similar continuous improvement methods
Forklift certification or experience overseeing material handling equipment operations
Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote in AMER
Enterprise Account Executive
Location: Remote New York, NY, Boston, MA, Austin, TX, San Francisco, CA, Chicago, IL
About the job:
Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are hiring an
Enterprise
Account Executive
to focus on new business acquisition and open new enterprise logos across product-led companies. In this role, you will be required to be a hunter, to open doors, build a pipeline from scratch, and lead complex multi-stakeholder deal cycles with senior product and engineering executives. Joining our Growth team, you will act as a key revenue driver targeting $300K+ annual contract value opportunities. This is not an account management or renewal-focused role.
Why will you love this job?
Drive high-impact deal strategy:
You will own complex, multi-threaded sales cycles from initial prospecting to procurement, closing six-figure deals ($300K+ ACV) with product and engineering leaders. Success here looks like someone who can navigate a real sales cycle — multiple influencers, a technical evaluation, procurement, and a business case — not a transactional, single-call close.
Autonomy to build from scratch:
You get to operate as an entrepreneurial hunter in a defined territory, using your market knowledge to build and execute your own pipeline generation strategy.
Why will you love being a part of Testlio?
Great Culture
: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work
: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You
: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business
: Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Proactively generate and build net-new sales pipeline in your designated territory through targeted outbound prospecting and network outreach.
Lead end-to-end consultative sales processes with senior product, QA, and engineering executives (VP/Director level) at target mid-market and enterprise logos.
Formulate and present tailored business cases connecting Testlio's testing solutions to prospects' operational and quality challenges.
Manage complex, multi-stakeholder deal execution through technical evaluations, business case approvals, and legal/procurement negotiations.
Apply domain insights in key verticals, particularly financial services and retail/B2C, to tailor Go-To-Market messaging and displace competitors.
Partner with internal solutions engineering, marketing, and GTM leadership to sharpen territory strategy and deal velocity.
What do you need to succeed?
Technical Skills
8+ years of experience in enterprise B2B new business development with a proven record of self-generating pipeline and closing net-new logos.
Demonstrated success navigating complex sales cycles and closing deals with $300K+ Annual Contract Value (ACV).
Track record of selling software solutions or technical services directly to product management, engineering, or QA leaders.
Domain experience selling into financial services, retail, or related high-volume B2C software verticals.
Familiarity with the software testing, QA ecosystem, or technical SaaS category sales motions.
Proven capability in managing multi-threaded evaluations involving technical, security, and procurement stakeholders.
Human Skills
Hunter mindset: Motivated by outbound outreach, initiating cold conversations, and closing new business logos.
Strategic problem-solver: Able to quickly digest complex technical environments and articulate business value to senior buyers.
Complex negotiation: Experienced in navigating multi-buyer dynamics, technical evaluations, and contract negotiations.
Clear communicator: Exceptional ability to lead structured, executive-level discussions and present complex business cases.
Resilient execution: Ability to maintain high momentum across multi-month enterprise sales cycles.
Adaptable collaborator: Works cross-functionally with pre-sales and marketing to optimize territory engagement.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview Process:
Application
Recruiter interview
VP of Sales interview
CRO interview
Testlio Pitch
Reference checks
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the
DEI section
of our website.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the leader of our new Hedge Funds sales team within Enterprise FSI, you will build and lead the team that brings transformational AI to the world’s leading hedge funds - multi-strategy platforms, quantitative and systematic firms, discretionary long/short equity, global macro, and credit funds. These are some of the most technically sophisticated and competitive organizations in financial services, rethinking how they generate ideas, conduct research, build and test strategies, manage risk, and run their operations - and they’re looking for a partner they trust to take frontier AI from promising experiments into production at the research, engineering, and operations levels.
You’ll own a focused portfolio of top-tier funds at very different stages of AI adoption, from firms already running Claude across research and engineering to those just beginning their journey. You will lead Enterprise and Strategic Account Executives, design the coverage and territory model, and build the repeatable, hedge-fund-specific plays that turn early wins into durable, scaled adoption. The selling is technical and multi-stakeholder - platform decisions, protection of proprietary strategies and data, security and compliance rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. Lead and scale - as you’ll shape strategy and operating rhythm while staying personally engaged with founders, CIOs, CTOs, and heads of research on the pursuits that matter most.
This is a rare opportunity to build a team from the ground up, not just run a number: to shape how the hedge fund industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell.
Key responsibilities:
Define Hedge Fund go-to-market strategy and coverage design, including segmentation, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales
Recruit, coach, and retain Enterprise & Strategic Account Executives with deep financial-services and platform-selling expertise; develop talent and create career paths that keep top performers growing
Build repeatable eval, deployment, and adoption practices while partnering with Marketing, Enablement, and partner teams to scale them
Engage personally with C-level executives on priority pursuits, building business cases and value narratives and navigating complex procurement, security, and legal processes through to production deployment and expansion
Own the team’s revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and represent client requirements on security, deployment, and performance to Product
Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, and cloud partners to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader
Minimum qualifications:
Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms into hedge funds
A track record of winning and growing enterprise customers, including building C-suite relationships, in hedge funds
Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization
Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of Research — and experience pairing effectively with solutions architects and applied AI teams
Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications:
Second-line management experience or demonstrated readiness to step into that scope
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to hedge funds
Deep familiarity with regulated-industry selling — model-risk management, regulatory and compliance-driven procurement, security review, and the governance expectations of financial institutions
Experience selling with IP protection, security, and vendor risk in mind
Experience leading organizations through rapid growth, re-segmentation, or significant change
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.
⚡ THE DAY-TO-DAY
- Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.
- Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.
- Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.
- Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.
- Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.
- Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.
💪 YOUR SUPERPOWERS
- Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.
- Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.
- Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).
- Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.
- Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.
- Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.
🌟 BONUS POINTS
- Cloud Certified: Possess an active AWS Product Certification.
- Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.
- Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
Build and lead a high-velocity production engine that transforms technical concepts into elite, field-ready service and training offerings across the Professional Services Portfolio. This role owns the full collateral and course-delivery lifecycle - from initial brief through go-to-market launch - and is accountable for the platforms, governance, and creative/technical talent that keep the portfolio's content current, on-brand, and field-ready.
The role carries a dual mandate: lead the production engine and serve as the primary link between Production and Sales Enablement/Go-to-Market (GTM), ensuring the portfolio is properly represented in the field. The ideal candidate has managed a diverse staff of technical and creative resources, can work with minimal supervision, and can implement the process changes required to continually mature the team's launch and collateral operations. Technical fluency in network security and vulnerability management is required to evaluate content accuracy and guide the team's technical output.
Your Opportunity:
Strategic Leadership & GTM Alignment
Brand Evolution:
Lead the overhaul of Tenable's corporate “house style” across all One Tenable and Prime assets, and own the Tier 1/2 rebrand timeline.
The Face of Production:
Serve as Professional Services lead for Prime Weekly TV, coordinating with SMEs to deliver high-quality broadcast content on a recurring cadence.
Go-to-Market Liaison:
Act as the bridge between Production, Sales Enablement, and Prime leadership so the collateral roadmap aligns with go-to-market goals and the portfolio is properly represented to the field.
Launch Management:
Plan, coordinate, and execute service and training offering launches, including go-to-market and marketing strategy.
Operational Excellence & Platform Governance
The Assembly Line:
Design and manage scalable, repeatable workflows that take content from initial brief to final delivery, replacing ad hoc production with a governed process.
Platform Management:
Own the LMS and training delivery platforms, the global PS collateral library, and access management for all portfolio assets.
Curriculum Development:
Create and maintain appropriate training curricula, collateral and video recordings.
Governance:
Implement rigorous quality and content review standards for all technical and marketing assets, balancing innovation with the ongoing maintenance of existing offerings.
Cross-Team Collaboration:
Partner with Services Architects, Portfolio Program Management, and Domain Specialists to design, develop, and maintain professional service and training collateral.
People Leadership & Performance
Global Team Management:
Build and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production.
Data-Driven Leadership:
Establish and track day-to-day production metrics - throughput, quality, and cycle time - to hold the team accountable to clear output standards.
Talent Development:
Foster a high-performance culture capable of adapting to rapid shifts in corporate direction, messaging, and strategy.
Quality & Stakeholder Management
Content Standards:
Perform content reviews to assure the technical accuracy, brand alignment, and quality of all portfolio collateral before release.
Stakeholder Interface:
Serve as the primary point of contact for internal stakeholders (Sales, Product Marketing, Theatre leadership) regarding production requests and timelines.
Risk & Dependency Management:
Identify launch dependencies and production bottlenecks early, and escalate or resolve blockers before they affect GA dates.
What You'll Need:
8+ years of related experience managing people, projects, and cross-functional processes, ideally in a professional-services or training-content environment
3+ years of direct people-management experience leading creative and/or technical production staff
Experience with go-to-market, marketing, or sales-enablement processes for service or training offerings
Exposure to the full content/product delivery lifecycle: requirements analysis, design, production, review, and launch
B.S. or M.S. in Computer Science, Instructional Design, Communications, or a related field preferred
Working knowledge of network security and vulnerability management; familiarity with Tenable.io, Tenable.sc, and Nessus strongly preferred
Experience administering an LMS and managing a content/collateral library at scale
Familiarity with data and dashboarding tools (e.g., Tableau) to track portfolio health and production metrics
Strong written and verbal communication skills; comfortable presenting to senior stakeholders
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team
Ability to manage multiple concurrent launches in an agile, frequently shifting environment
This role may require you to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Senior Network Engineer leads Wizards of the Coast's enterprise network — datacenters, corporate offices, studios, and AWS cloud. Our stack runs on a Juniper/Mist campus fabric, a Palo Alto Networks security edge, and cloud-native AWS connectivity. You'll set technical direction, drive complex initiatives end to end, and mentor the broader team. Your work keeps the network that connects our datacenters, offices, studios, and cloud environments secure, reliable, and ready to support the teams creating our games.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Own the architecture, build, and roadmap for our Juniper/Mist campus and branch infrastructure, and lead its evolution across sites and business units.
Lead the Palo Alto Networks security stack, from policy architecture to secure-by-design standards across teams.
Own end-to-end AWS cloud network implementation — Virtual Private Cloud (VPC), Transit Gateway, Direct Connect/VPN, Route 53 — and hybrid connectivity, including Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Software-Defined Wide Area Network (SD-WAN) traffic engineering at scale.
Drive automation and AI adoption across network operations, from config deployment to AI-powered monitoring, observability, and root-cause analysis.
Be the go-to for critical issues, and mentor less-experienced engineers through code review, troubleshooting, and skill-building.
What You'll Bring
At least 10 years of experience in enterprise network engineering — routing, switching, wireless — or equivalent demonstrated experience, with deep expertise in Juniper (EX/QFX/SRX, Mist) and/or Cisco (Catalyst, Nexus), plus hands-on work with intelligent ops tools like Mist/Marvis at scale.
Expert-level Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Software-Defined Wide Area Network (SD-WAN), and load balancing experience, including designing and building these solutions from the ground up.
Extensive Palo Alto Networks firewall experience, including policy architecture and Panorama at enterprise scale.
Proven AWS production experience — Virtual Private Cloud (VPC), Transit Gateway, Direct Connect/VPN, Route 53, security groups, CloudWatch, DNS, Dynamic Host Configuration Protocol (DHCP), IP Address Management (IPAM) — with the judgment to make platform decisions independently.
Hands-on use of AI tools like Mist/Marvis and coding assistants (Claude, Copilot) to power automation and network ops, plus a track record of leading cross-functional work and mentoring engineers.
What Sets You Apart
Active advanced certifications: Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), AWS Advanced Networking Specialty, or AWS Solutions Architect Professional.
Prisma Access / Secure Access Service Edge (SASE) deployment leadership, or Palo Alto Cloud Identity Engine (CIE) build ownership.
Terraform or Ansible pipelines you've built and owned in production — not just maintained.
Experience in a multi-studio, multi-business-unit (BU) entertainment or gaming environment, or another complex, highly distributed org.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$119,600
—
$179,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Product Manager
to join our team that supports our core integrations, public
API and webhooks products
.
This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of.
The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with
Support, Sales, and Marketing
— they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when.
This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point.
What You'll Do
Build and deepen integrations
Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next.
Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good.
Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last.
Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built.
Own the API and webhooks
Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them.
Drive
parity between our API and webhooks
so developers get consistent data and behavior regardless of how they consume it.
Own API documentation, the developer dashboard, and the administration and billing experience for API access.
Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them.
Prioritize and triage
Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless.
Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks.
Close the loop with
Support
— build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime.
Keep
Sales
and
Marketing
ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote.
Cross-functional
Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front.
Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions.
Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption.
Represent core integrations and the API in planning cycles and cross-functional initiatives.
What You'll Need
3-5 years of product management experience
, including meaningful time on integrations, APIs, developer tools, or platform-oriented work.
Background in marketing tech, communications tools, or call tracking ecosystems.
A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on.
Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator.
Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns.
Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work.
Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice.
Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new.
Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives.
Experience in Agile teams working closely with engineers and designers.
Excellent written communication. Integration decisions live or die by how well they’re documented.
Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma.
Nice to Have
Experience building or scaling a developer platform, API program, or developer portal.
Experience with vertical software ecosystems — automotive, healthcare, home services, or legal.
Experience with MCP, agent frameworks, or designing APIs intended for AI consumption.
Working With AI at CallRail
AI is core to how our product team operates, and we expect it to be core to how you operate. We use
Claude
across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will:
Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could.
Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster.
Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there.
Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps.
We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Paris; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Head of Financial Systems, you will shape the future of Mistral’s Finance technology ecosystem.
The role exists to build a modern data, systems and AI-driven finance department that bridges finance, data, and business operations to drive financial performance and strategic decision-making.
You’ll collaborate closely with our CFO, our internal Applied AI resources, and teams like, HR, IT, Legal, and Security to assess current systems, identify gaps, and design a target architecture that supports Mistral’s growth.
Your impact will be felt across the organization, from improving profitability to automating accounting and ensuring reliable financial outputs.
WHAT YOU WILL DO
- Lead the assessment of Mistral’s current Finance technology landscape, including tools, processes, data flows and pain points.
- Define and prioritize business, functional, and technical requirements for Finance systems in collaboration with stakeholders.
- Design a target Finance tech architecture, outlining system roles, integrations, and data flows and architectures
- Develop a data governance framework, including ownership, quality controls, and maintenance processes.
- Create and execute a prioritized plan to clean up and rationalize Finance datasets and execute it
- Deliver a clear recommendation on the future Finance tech setup, including costs, risks, and a transition roadmap.
- Ensure Finance data is migration-ready by addressing quality issues and defining ownership.
WHAT WE'RE LOOKING FOR
- Strong project management skills, from defining vision, strategy, and roadmaps, to stelar execution
- Engineering academic background, ideally from a tier-1 engineering school
- Deep data architecture knowledge, including mastery of data sources, pipelines, storage, transformation, and metadata management, with hands-on experience designing and implementing architectures (e.g., APIs, workflows, BigQuery, DBT).
- GenAI power user with Vibe coding skills, automation expertise, and experience building scalable, impactful products in a professional context. Basic coding skills and software development experience are a strong plus.
- Experience in Finance technology assessment, system selection, and knowledge of tools such as SAP S4H, Kyriba, Lago, Payflows, etc
- Solid financial knowledge, including experience working alongside finance teams, understanding FP&A, accounting, cash management, and procurement, and a strong interest in driving value through process automation and efficiency.
- Builder and scaler with experience structuring IT systems (preferably in finance), building and scaling IT teams or departments from the ground up, and operating in multicountry environments.
- Proven ability to build tools and processes from scratch to support company growth.
- Strong analytical skills to evaluate data quality, consistency, and relevance.
- Proficiency in prioritization and the use of performance metrics to drive impact.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily, part of Nebius, is the web access layer for AI agents. Over two million developers use us, and our customers include Fortune 500 companies running agents in production.
We build and run our own index. That means we own the hard problems directly: crawl coverage at scale, freshness, cost per query, and the quality of what comes back. This role owns that infrastructure as a product.
When an agent asks a question, the answer has to be relevant, fresh, fast, and affordable. Those four things pull against each other, and someone has to decide which one gives. That is you. You will set what good means for each use case we serve and the bar a change has to clear before it ships, working closely with our evaluation team, who own how we measure it. You will also shape where our index goes next: what it needs to cover, how fresh it needs to be, and what it has to be good at.
The most open part of the job is what comes next. Search is being rebuilt for a consumer that is not a person. Agents do not want one result page, they want to break a problem apart, run many retrievals, and decide what to do next. That changes what search infrastructure should look like, and part of your job is to have a view on where ours should go.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.
We expect you to have:
5+ years of product management experience, with a meaningful portion spent on high-scale search or ranking systems: web search, feed ranking at a large social platform, or a large ad engine.
A background as an engineer, ML engineer, or researcher on a production system in one of those areas. This is a requirement rather than a preference. You will be making tradeoff calls alongside senior search engineers, and you need to have built something at that scale yourself.
Direct experience shipping a search or ranking change end to end, including how it was evaluated and what happened after it shipped.
A strong data foundation: you can design an experiment, read eval results critically, and tell a real quality improvement from noise.
Product judgment to match the technical depth: you can decide what to build and what to leave, and defend it to both engineers and customers.
Strong understanding of LLMs, AI agents, and how retrieval fits into agentic workflows.
Comfort with ambiguity, moving between strategy and execution without losing the thread.
The ability to influence and align cross-functional stakeholders without formal authority.
It will be an added bonus if you have:
Depth in information retrieval, NLP, or applied machine learning beyond what the role requires.
Experience with index tiering, sharding, freshness pipelines, or cost-per-query optimisation at scale.
Experience with hybrid retrieval, semantic and lexical search, re-ranking, or human evaluation programs.
Experience in API-first or developer-platform businesses running both self-serve and enterprise motions.
Experience in a high-growth technology company, especially post-acquisition or startup-within-a-larger-org environments.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Chandler, Arizona, United States
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Data Center Technician
to join our team!
About the Role:
Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.
What You'll Do:
Hardware Deployment & Maintenance:
Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
Troubleshoot, repair, and replace defective equipment with minimal supervision
Help manage onsite inventory of hard drives, cables, rails and other spare parts
RMA defective components
Setup, test and activate new equipment via the Linux command line
Data Center Operations:
Work as Backblaze’s physical presence in Data Center Operations
On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
Shifts may include evening and/or overnight shifts
Help with shipping and receiving including moving, packing, and/or unpacking equipment
Follow and improve data center best practices and documentation
Maintain a clean and well-organized work environment
Help with projects to install new systems and services as time allows
Project Management:
Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
Full-service execution of new system implementations (from equipment inception to production).
Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
Identify opportunities for automation and process efficiency.
Incident response
Respond to and resolve data center infrastructure incidents and Jira tickets.
Troubleshoot and escalate hardware, power, and network issues as needed.
Participate in on-call rotation when needed for incident response.
What we value:
A proactive mindset with a can-do attitude.
Someone who steps up, supports teammates, and shares knowledge freely.
Curiosity, reliability, and a desire to grow technically within the team.
Required Qualifications:
2+ years of experience in data center or server infrastructure roles.
Hands-on knowledge of server hardware and deployments
Proficient with structured cabling, fiber optics, and patch panel management.
Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills
Backblaze Perks
:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Location Requirement:
This position is based onsite in
Chandler, Arizona
and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $62,000 - $72,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
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