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Location: United Kingdom About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: Netherlands About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: London, United Kingdom About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: United States About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia The Safety Specialist will support the Safety Lead in implementing and maintaining occupational health and safety programs across KAUST facilities, operations, maintenance activities, construction works, and projects . The role will focus on field inspections, audits, risk assessments, incident investigations, safety documentation, contractor engagement, training, corrective action tracking, and compliance with ISO 45001, HSE policies, and applicable regulatory requirements . The position requires a strong field-oriented HSE professional who can identify hazards, evaluate risks, provide practical safety guidance, investigate incidents, and work effectively with facility owners, project teams, contractors, and service providers. Key Responsibilities HSE Program Implementation: Support the Safety Lead in implementing and continuously improving risk-based safety programs across facilities, operations, maintenance, construction, and projects. Safety Inspections & Audits: Conduct risk-based site inspections, safety audits, compliance evaluations, and field verifications to ensure HSE requirements are being followed. Risk Assessment: Perform hazard identification and risk assessments and verify that appropriate control measures are implemented and effective. Safety Documentation Review: Review HSE documents including risk assessments, method statements, safety plans, permits-to-work, lifting plans, excavation plans, confined-space controls, electrical work procedures, and MOC documentation. Incident Investigation: Investigate or support investigations of accidents, injuries, incidents, and near misses, identify root causes, and recommend corrective and preventive actions. Corrective Action Tracking: Monitor corrective and preventive actions arising from inspections, audits, investigations, and observations, ensuring timely closure and escalation of overdue actions. HSE Training & Awareness: Develop and deliver safety training, toolbox talks, workshops, permit-to-work training, and awareness programs to improve employee and contractor competency. Stakeholder & Contractor Support: Provide practical HSE guidance to facility owners, project teams, contractors, service providers, and other stakeholders to support safe execution of activities. HSE Reporting & Data Analysis: Collect and analyze HSE data, KPIs, inspection findings, audit results, incident trends, and corrective action status, providing reports and recommendations to management. Safety Culture & Compliance: Promote a strong safety culture, intervene in unsafe activities, communicate lessons learned, maintain accurate HSE records, and support compliance with ISO 45001, regulations, policies, procedures, and industry best practices. Requirements Education: Bachelor’s degree in Occupational Health & Safety, Engineering, Science, or a related safety discipline is required. Professional Certification: ISO 45001 Lead Auditor certification is required. Incident Investigation: Certification or formal training in Incident Root Cause Analysis is required. HSE Experience: Minimum 5 years of relevant experience in occupational safety, facilities safety, construction safety, contractor management, projects, auditing, compliance, or related HSE functions. Risk Management: Strong experience in hazard identification, risk assessment, risk control, and implementation of risk-based safety programs. High-Risk Activities: Practical knowledge of safety controls for work at height, lifting operations, excavation, confined spaces, hot work, electrical work, and permit-to-work systems. ISO & Audit Knowledge: Working knowledge of ISO 45001, safety management systems, auditing, inspections, incident investigation, and corrective action management. Knowledge of ISO 19011 and ISO 31000 is an advantage. Safety Certifications: Additional recognized HSE qualifications such as CSP, CHST, NEBOSH Certificate/Diploma, IOSH, or equivalent are preferred. Train-the-Trainer certification is also an advantage. Communication & Reporting: Excellent English communication skills with the ability to prepare professional HSE reports, inspection records, investigation reports, presentations, and safety documentation.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role We are seeking a Staff ML/AI Engineer to define and drive the architectural vision for Lyra’s machine learning and generative AI technology landscape. In this role, you will serve as a technical anchor across the engineering and data organizations—architecting enterprise-scale AI platforms, setting technical strategy for high-impact AI/ML initiatives, and ensuring our AI products operate with top-tier reliability, security, and medical precision. The ideal candidate is a seasoned technical leader who excels at translating complex healthcare challenges into scalable platform solutions, building consensus across cross-functional leadership, and elevating the technical bar for the entire engineering organization. Lyra is for you if you Thrive on working with brilliant teammates to solve complex, meaningful problems Are passionate about making a social impact and supporting people at their most challenging moments Enjoy cross-functional collaboration with physicians, therapists, data scientists, data analysts and product managers Responsibilities Drive AI Platform Architecture: Design and execute the long-term roadmap for Lyra’s machine learning and generative AI platform, enabling fast, safe, and reliable deployment of frontier models across the company. Lead AI Infrastructure Vision: Architect end-to-end training, fine-tuning, and low-latency inference platforms, including centralized RAG architecture, vector databases, and enterprise evaluation/guardrail frameworks. Set Engineering Excellence Standards: Establish organizational standards for the full AI/ML SDLC—from dataset lineage and CI/CD pipelines to automated model evaluation, red-teaming, and production monitoring. Cross-Functional Technical Leadership: Partner closely with Product Management, Data Science, Security, and Clinical leaders to translate strategic clinical goals into foundational AI capability roadmaps. Mentor and Multiply Impact: Elevate the engineering culture by mentoring Senior ML Engineers, conducting high-leverage architectural reviews, and establishing engineering best practices across teams. Hands-On Leadership: Lead by example through technical prototypes, critical-path architecture, and strategic coding contributions. And of course, you will be coding! Qualifications 8+ years of experience deploying complex ML/AI solutions into mission-critical production environments, with a proven track record of technical leadership. Deep System & Software Engineering Expertise: Mastery of Python, RESTful API design, Protobuf, and microservices architecture. Production AI/ML Infrastructure Mastery: Deep expertise with Docker, Kubernetes, container orchestration, and real-time inference services. Modern Generative AI Architecture: Hands-on experience designing and deploying RAG pipelines, fine-tuning LLMs, managing vector databases, and building robust LLM evaluation/guardrail frameworks. Data Layer Systems: Expertise with relational databases, low-latency key-value stores, distributed queueing system architectures (e.g., Celery, Kafka), and data pipeline orchestration. Cloud Architecture: Strong experience architecting cloud-native solutions on AWS (or equivalent cloud providers). Strategic Communication: Exceptional ability to distill highly ambiguous technical problems into clear strategic priorities and influence leadership across engineering, product, and business domain disciplines. Preferred Qualifications Polyglot Engineering Background: Experience writing high-performance production code in Java or Kotlin. Healthcare & Sensitive Data Expertise: Experience architecting AI/ML systems within highly regulated environments (HIPAA compliance, SOC2, handling PHI/PII). MLOps / Platform Productization: Experience building internal developer platforms or ML tooling used by dozens of data scientists and engineers. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Staff ML Engineer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $161,000 to $221,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: New York, United States Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role We are seeking an experienced and visionary Staff Product Designer to serve as Flex's highest-caliber individual design contributor. In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to. You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates. Vision and Strategy Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users Establish a north star for the consumer experience and drive cross-functional alignment around it Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective Stay close to how the design industry and UX trends are evolving and bring those insights into Flex Quality and Craft Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system Build detailed prototypes that illuminate the future of the product and help teams make better decisions Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same Influence and Collaboration Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas Collaborate with other designers to ensure alignment and consistency across the consumer experience Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership Standards and Mentorship Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization Provide mentorship and craft feedback to designers across the team Contribute foundational elements and set the standard for how the design system should evolve Key Qualifications Experience: A demonstrated track record as a senior IC contributor on complex consumer products Design Mastery: Deep expertise in UX/UI design with strong experience showcasing shipped work at significant scope and quality Strategic Thinking: Ability and demonstrated experience to operate at the product strategy level, shaping direction through design Craft: Exceptional execution skills with high attention to detail in interaction design, visual design, and prototyping Collaboration: Excellent communication skills; able to work fluidly with cross-functional teams including product, engineering, marketing, and executive leadership Tools and Tech: Proficiency in modern design tooling; and fluency with front-end development AI Fluency: Comfort using AI tools across the design process for research, exploration, prototyping, and workflow improvement Passion: Genuine interest in financial products and improving people's financial lives Compensation This is a contract position with an hourly rate of $125–$200 per hour , commensurate with experience and our internal leveling guidelines. Flex takes a market-based approach to pay and utilizes a geographic pay differential based on a cost of labor index; if you are located outside of our Tier 1 (NYC/Bay Area) markets, your rate will be adjusted to align with the market conditions of your specific geographic zone. There is potential for this engagement to convert to a full-time role, in which case compensation would be aligned to the full-time salary range and benefits for the level. Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: Canada What The Role Is As a Senior Engineer at Babylist, you take on hard problems and own them end-to-end. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll start on a team, but you won't be boxed into it. The roadmap is open, your scope grows as you do and you have a say in what you take on next. Senior here means owning whole problems; Staff is the next step up, setting direction across a domain. What You'll Own A Senior Engineer here owns problems, not just features. You're handed an outcome, you decide what to build, ship it and own whether it worked. You act on incomplete information and change course fast when the evidence says you were wrong. What you do depends on what the team needs: Frame the problem with your PM as a peer, run the experiment and bring customer evidence into what gets built. Harden a critical path, kill a class of incidents or design the abstraction your team builds on. Be the reviewer people want on the risky changes. Manage up with crisp choices: raise the risks early and protect the right tradeoffs. Share what you're learning about AI openly, so the whole team gets sharper. A few problems people at this level are working on right now: Deciding what the registry recommends to each family, from the ranking to the model behind it, and proving in a live experiment that it actually helps. Building the evals system that catches our AI support agent making things up before a customer does. Making a child's info one source of truth instead of five disconnected flows, so parents set it up once and new products like Early Investor build on it. Who You Are You've been shipping production systems for years, and you've got the judgment to show for it. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. The strongest Senior engineers here are generalists, and usually the most prolific builders on their team. You go wherever the problem leads: a backend service one week, a stubborn frontend bug the next, the data pipeline after that. When it's hard you dig in, and you learn unfamiliar parts of the stack fast. Range is the Senior signature. Compensation We post real numbers. For a Canada-based Senior Engineer, the starting base salary range is $255,900 to $318,600 CAD, plus a target annual bonus of 15 percent of base. That's total target cash of roughly $294,285 to $366,390 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks, start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A RRSP match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address.

Location: Canada What The Role Is As a Staff Engineer at Babylist, you own some of our hardest domains and decide where they go. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll own a big piece of the product, but you won't be boxed into it. The roadmap is open. You have a say in which bets we make, and you pick what you take on next. What You'll Own A Staff Engineer here sets direction. You own a domain: a product surface, a platform area or a capability that cuts across several teams. You set where it's going over the next year or two, sequence the bets that get there and make the technical and product calls along the way. You're still in the code. We don't have architects who've stopped building. If you stepped away, multiple teams would feel it. Your influence shows up in the systems and the work other teams choose to build on. You don't need direct reports to have that reach. It comes from what you build. In practice, you: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Make the architecture calls that span teams and the ones that are expensive to reverse. Set the standard for how your domain builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones. A few problems people at this level are working on right now: Resolving one customer across registry, shop and health, plus the friends and family buying for them, so personalization works everywhere without each team rebuilding it. Designing the knowledge system our coding agents reliably load, and working out how much context actually helps before it starts to hurt. Building Early Investor, our new family finance product, from scratch, on a deadline that can't move. Who You Are You've shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You've already changed how a team builds with AI, and the new way stuck. Most Staff engineers lean one of two ways, and both do well here. Some point their depth at the systems everyone runs on: the platforms, the reliability and security bar, the harnesses that make AI produce good code. Others point it at the customer: framing the problem with PMs as peers, owning a journey end to end, deciding what to build and learning whether it worked. You don't have to be both. You do have to be excellent at one and fluent in the other. A few things that tend to be true of people who thrive here: You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. You're curious: you spot problems before they're filed and push your own ideas until they ship. Compensation We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A RRSP match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: Milwaukee, WI Document Controls Engineer Location: Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations) Employment Type: Full-Time Work Environment: Primarily Site-Based (Long-Term Project Assignments) Drive Information Management for World-Class Mission-Critical Projects The successful delivery of hyperscale data centers and mission-critical infrastructure depends on more than construction execution. It requires disciplined document control, accurate information management, and seamless collaboration between owners, engineers, subcontractors, vendors, and project teams. From design development and procurement through construction, commissioning, and turnover, effective information management ensures project teams are working from accurate data, approved documents, current drawings, and complete project records throughout every phase of project delivery. As a Document Controls Engineer , you will play a critical role in maintaining the information systems, document workflows, and project records that support successful project execution across some of North America's largest and most complex hyperscale data center developments. About Michels Infrastructure Solutions Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a Super General Contractor (Super GC) model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution. By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost. MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects. Position Overview As a Document Controls Engineer , you will be responsible for managing project documentation, workflows, and information systems supporting large-scale hyperscale data center and mission-critical infrastructure projects. You will ensure project records are organized, accurate, accessible, and maintained in accordance with contractual requirements, quality standards, customer requirements, and project procedures. During the early phases of project development, you will support document and information management activities associated with site development, utility coordination, permitting, procurement, construction planning, and engineering design packages. As projects advance, you will help manage the flow of information supporting construction execution, quality programs, commissioning activities, and project turnover requirements. This role serves as a critical link between project management, engineering, procurement, quality, commissioning, field operations, customers, and subcontractors. You will help establish and maintain the digital infrastructure that enables project teams to collaborate effectively across multiple disciplines and organizations. Success requires strong organizational capabilities, attention to detail, technical proficiency, and the ability to manage multiple priorities in a fast-paced project environment. Key Responsibilities Manage project document-control systems, procedures, workflows, and reporting processes. Coordinate the review, distribution, tracking, and retention of project documentation throughout the project lifecycle. Maintain engineering drawings, specifications, RFIs, submittals, transmittals, correspondence, meeting minutes, and project records. Maintain drawing-control processes across civil, utility, structural, telecommunications, power, and commissioning disciplines. Ensure project teams are utilizing current approved revisions and controlled documentation. Manage document workflows across owners, engineers, subcontractors, vendors, and internal project teams. Support project teams by ensuring timely access to accurate and current project information. Monitor document workflows to ensure compliance with project requirements, quality standards, and customer expectations. Assist with implementation and administration of project information-management systems. Support development of turnover-documentation strategies and project-record requirements from project inception through closeout. Support commissioning, turnover, and closeout activities through the organization and delivery of project documentation packages. What You'll Do Manage document-control activities supporting hyperscale data center and mission-critical infrastructure projects. Coordinate document workflows between project management, engineering, procurement, quality, commissioning, owners, subcontractors, and vendors. Track RFIs, submittals, drawings, specifications, change documentation, procurement records, and project correspondence. Track drawing revisions and ensure field teams have access to current approved documents. Maintain revision control and ensure project teams are working from current and approved project records. Support management of utility-coordination records, permitting documentation, engineering deliverables, procurement documentation, and construction records. Ensure project records are maintained in accordance with contractual requirements, company standards, and customer expectations. Support project-reporting activities and develop documentation status reports, logs, dashboards, and metrics. Coordinate document workflows associated with quality programs, commissioning activities, turnover requirements, and customer deliverables. Assist with commissioning documentation, turnover packages, O&M manuals, as-built documentation, asset information, and project-closeout deliverables. Support audit-readiness activities related to project documentation, records management, and contractual compliance requirements. Monitor document-control KPIs, workflow performance metrics, and information-management processes. Assist with development of project turnover packages, digital-record systems, and customer handover requirements. Support implementation and continuous improvement of document-management processes, workflows, and systems. Why Michels Infrastructure Solutions, Inc.? We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects. We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach. We provide exposure to every phase of project delivery, from planning, permitting, procurement, and construction through commissioning and turnover. We provide opportunities to support the information-management systems that drive successful project execution across multidisciplinary infrastructure programs. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform challenging, meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We offer opportunities for long-term career growth in project controls, engineering, operations, information management, and leadership. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You enjoy creating structure, organization, and consistency in complex environments. You have a keen eye for detail and take pride in maintaining accurate information. You enjoy supporting project teams by creating systems that improve visibility, accountability, and execution. You thrive in environments where multiple stakeholders depend on timely, accurate information. You are motivated by ownership, accountability, and continuous improvement. You want your efforts noticed and your contributions to make a meaningful impact. What It Takes Bachelor's degree in Construction Management, Engineering, Project Controls, Business Administration, Information Management, or a related discipline and 3+ years of document control, project controls, engineering, construction administration, or related experience , or an equivalent combination of education and experience. Experience supporting large-scale civil, utility, mission-critical, data center, industrial, EPC, power, or infrastructure construction projects preferred. Experience managing engineering drawings, specifications, RFIs, submittals, transmittals, meeting minutes, contract documents, turnover documentation, and project records. Understanding of project execution processes, engineering workflows, procurement activities, construction operations, commissioning requirements, and project-closeout procedures. Experience maintaining document-control systems and records-management processes throughout the project lifecycle. Experience managing engineering deliverables, drawing revisions, RFIs, submittals, turnover documentation, commissioning records, or project-record systems within complex project environments. Understanding of document workflows associated with design, procurement, construction, quality, commissioning, and project closeout. Experience supporting digital project-delivery and information-management systems preferred. Proficiency with Microsoft Office Suite and document-management platforms such as Autodesk Construction Cloud, Procore, Aconex, SharePoint, Unifier, InEight, Prolog, or similar systems. Ability to organize large volumes of documentation while maintaining accuracy and meeting deadlines. Strong analytical, organizational, communication, and problem-solving skills. Ability to work effectively with project teams, customers, subcontractors, vendors, commissioning personnel, and engineering partners. Experience supporting commissioning documentation, turnover packages, asset documentation, and as-built record development is preferred. Valid driver's license with an acceptable driving record. Ability to support long-term, site-based project assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based, with significant collaboration occurring directly from active project sites. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards. Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Please note this role requires 3 days in office per week. Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Mobile, AL Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As an Administrative Specialist at Via, you will serve as the central hub connecting transit technology, drivers, and riders across Fixed Route, Paratransit, and Microtransit operations. This role delivers high-quality customer assistance, manages real-time dispatch and trip scheduling, processes rider eligibility applications, and maintains accurate administrative, fare, and operational records. This role will be in-person 5 days a week What You’ll Do: Customer Care and Administration: Serve as the primary, welcoming point of contact for walk-in visitors and callers, assisting with route and schedule planning, issuing employee/passenger ID badges, selling passes, and managing daily cash register transactions, reconciliations, and group billing. Oversee driver sign-in/sign-out processes, audit post-trip manifests, reconcile collected fares, and accurately log daily mileage and trip data into core operating systems. Process Paratransit Eligibility: Receive, review, and process ADA Paratransit and Mobility eligibility applications, verify documentation, update rider accessibility profiles, and track eligibility expiration dates. Schedule, Dispatch, & Monitor Live Service: Create manifests for Paratransit and Microtransit services, and adjust schedules as needed to manage daily operations. Maintain radio communication with drivers, direct and monitor bus activity across the system, provide real-time updates on passenger pick-ups/drop-offs, and triage live operational issues to ensure safe, reliable, and on-time service. Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Tech savvy, able to learn new software and adapt to changes An empathetic and effective communicator who finds the right tone in any context and genuinely enjoys supporting people in person or over the phone. Calm under pressure and able to think on your feet Willingness to learn and a commitment to great service Proactive, Observant, and keen to improve: if something’s not working, you come up with a better way while being able to anticipate and prevent problems before they start An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Ownership mentality: take full responsibility for delivering great service to customers Flexible and adaptable across different shifts What We Offer Salary Range: $20.48/HR, with routine increases Benefits options available for Full-Time employees There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. At Anthropic, we believe new AI capabilities are best achieved through secure foundations, not in spite of them. As capabilities grow more advanced, it is critical that progress moves forward safely and for the benefit of all society. It is the reason why security sits at the center of our work, and not as an afterthought. We're specifically looking for a Software Engineer to help us build and maintain new agentic coding tools for developers. The ideal candidate will have a passion for developer tools, extensive knowledge of diverse programming environments and languages, and experience with advanced LLM features like tool-use, chaining and orchestration patterns, and prompt engineering. Curiosity about AI research is a must! Responsibilities: Design, build, and maintain scalable features and infrastructure for AI-powered development tools Engage directly with developers inside and outside Anthropic to gather insights and improve user experience Collaborate with researchers to improve model capabilities through shared tools and evals Stay ahead of advancements in AI-assisted coding by experimenting with new tools, evaluating emerging techniques, and tracking enhancements to existing ones Contribute across the stack—from front-end UI to back-end infrastructure—to develop new features, fix bugs, and optimize performance Dive into possibly unfamiliar areas like Python notebooks, VS Code plug-ins, and containerized environments. You may be a good fit if you: Are excited about AI-assisted coding as a tool to enhance developer productivity and creativity—not replace human ingenuity Spend a lot of time refining and customizing your AI workflows Have experience building and maintaining dev tools Are an expert in React development, including performance optimization, modern patterns (hooks, context, suspense), and component architecture Specialize in user experience engineering but are a capable full stack developer Have hands-on experience working with large language models and prompt engineering Have worked on projects with stringent safety, security and/or compliance requirements Care about the societal impacts and ethics of your work Have 6+ years of work experience Strong candidates may also have experience with: Building and maintaining CLI tools Working in large codebases and quickly jumping in to unfamiliar development environments Working with container orchestration and cloud infrastructure Scaling TypeScript projects Working with alternate JavaScript runtimes like Bun and Deno The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $625,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tulare, CA Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Customer Service Representative , TCRTA at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. What You’ll Do: Proactively manage daily operations, adapting to real-time input from drivers, riders, and the Operations team. Schedule and book rides for passengers,  delivering smooth and efficient customer experience Provide prompt, supportive assistance to drivers and passengers, by responding to questions or concerns with telephone and email support. Effectively triage live operational issues and take action to prioritize customer satisfaction and ensure that any issues are resolved. Leverage knowledge of Via products and services to make ad hoc decisions with little guidance acting as the final decision-maker for escalated live support issues Grow with your tasks and responsibilities, if you so choose, and increase your compensation accordingly. Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Tech savvy, able to learn new software and adapt to changes An empathetic and effective communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone. Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service. Proactive, Observant, and keen to improve: if something’s not working, you come up with a better way while being able to anticipate and prevent problems before they start An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Ownership mentality: take full responsibility for delivering great service to customers Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment. What We Offer Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $22/hour This is a 5 day/week onsite position. Flexible availability, including evenings, weekends, and holidays, is required. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Remote - US West About the Job: As a Strategic Account Executive, you will own the relationship with the most strategic customers in your territory. You will play a significant role in the expansion of growth within these accounts. You should be business oriented, customer focused, and a self-starter who works well with little supervision. Responsibilities: Ownership of Strategic Accounts: You will be the primary point of contact and relationship owner for several strategic accounts at LaunchDarkly (~8 total) Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 8-10+ years of Strategic Sales Experience (closing), preferably within the B2B technology sector. Experience navigating complex deals over $1M. You have a demonstrable track record of consistently meeting or exceeding quota expectations of 1M+. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large accounts (1M ARR+). Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel: expected range of 25% to 50% as needed Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $336,800 - $371,000** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $303,100 - $334,000** Zone 3: All other US locations - $286,300 - $315,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial. This is a foundational role. As one of our first dedicated privacy engineers, you will help establish the privacy engineering function at Anthropic and shape how privacy is designed into our AI systems from the ground up. You'll sit within our Data Infrastructure team, architecting privacy-preserving systems, leading the implementation of privacy-enhancing technologies across our infrastructure, and providing technical leadership on privacy across engineering, research, and product teams. You'll work at the intersection of privacy engineering, AI safety, and distributed systems, solving problems that don't yet have established answers. This is a senior individual contributor role with high autonomy and broad influence. Key responsibilities Design and implement privacy-preserving architectures for AI training and inference systems operating at very large scale, using techniques e.g. differential privacy, federated learning, and secure multi-party computation Partner with researchers to implement privacy-preserving training methods that protect user data while maintaining model quality Build foundational privacy infrastructure, including automated data discovery, classification, access controls, audit logging, and lifecycle management Translate regulatory requirements (e.g., GDPR, CCPA, HIPAA, the EU AI Act) into technical implementations and automated compliance controls Architect data governance systems for tracking data lineage, purpose limitation, and retention across distributed AI systems Lead privacy reviews and threat modeling for new models and features, identifying risks and designing scalable mitigations Partner with product and infrastructure teams to embed privacy controls into Claude's inference systems, user interfaces, and data pipelines Develop privacy engineering toolkits and frameworks that enable other engineers to build privacy-preserving features by default Design privacy-preserving analytics and measurement systems that surface useful insights without exposing individual user data Evaluate emerging privacy technologies from academia and industry, and contribute to open-source tooling and AI privacy standards Advise on and advocate for privacy practices as a core part of how we approach AI safety Minimum qualifications Experience applying privacy engineering principles in production systems, including privacy by design, data minimization, and purpose limitation Proficiency in Python, Go, or similar languages, with experience building and operating production systems at scale Experience designing and implementing privacy infrastructure for systems with a large user base Experience with data governance, classification, or data lifecycle management systems Experience with distributed systems and cloud infrastructure at scale Understanding of privacy regulations such as GDPR and CCPA, and the ability to translate legal requirements into technical designs Experience conducting privacy reviews, threat modeling, or risk assessments Written and verbal communication skills sufficient to build alignment across engineering, research, legal, and product teams Preferred qualifications Hands-on experience with privacy-enhancing technologies (e.g., differential privacy, homomorphic encryption, secure enclaves, secure multi-party computation) Experience building privacy infrastructure or controls for machine learning or AI systems Experience establishing a privacy engineering practice, or being an early hire in a function Experience serving as a technical lead on complex, multi-quarter projects Contributions to open-source privacy tooling, privacy research, or industry standards 12+ years of experience in a software engineering role, including building and operating large-scale infrastructure 3+ years of experience leading large, complex projects as a technical lead The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Rochester, MN Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Utility Worker at Via, you will play a key role in maintaining the safety, efficiency, and functionality of our facilities, vehicles, and grounds. This is a hands-on role ideal for someone who takes pride in keeping operations running smoothly through a wide range of maintenance and support tasks. On-the-job training is provided , and no prior transit experience is required. This is in person at our Fort Walton Beach location What You'll Do: Upkeep, sanitize, and detail buses and support vehicles to ensure a safe and comfortable experience for riders and staff. Perform general building and grounds upkeep, including custodial tasks and minor repairs, ensuring facilities are clean, orderly, and operating safely. Support the operations team with miscellaneous responsibilities as they arise, including moving equipment, organizing workspaces, and assisting with special projects. Additional duties will be discussed during the interview and may evolve based on operational needs. Who You Are: Hold a valid driver’s license. Dynamic; willing to wear multiple hats and work on projects of all types. An action-oriented executor: you take initiative to solve problems and get the job done. Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment. Able to pass a pre-employment physical. Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets. At least 21 years old. Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary: Starting at $22.33/hour Ability to work flexible hours, including evenings and weekends, as required. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer

Location: Baton Rogue, LA Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Customer Support Agent at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. What You’ll Do: Proactively manage daily operations, adapting to real-time input from drivers, riders, and the Operations team. Schedule and book rides for passengers,  delivering smooth and efficient customer experience Provide prompt, supportive assistance to drivers and passengers, by responding to questions or concerns with telephone and email support. Effectively triage live operational issues and take action to prioritize customer satisfaction and ensure that any issues are resolved. Leverage knowledge of Via products and services to make ad hoc decisions with little guidance acting as the final decision-maker for escalated live support issues Grow with your tasks and responsibilities, if you so choose, and increase your compensation accordingly. Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Tech savvy, able to learn new software and adapt to changes An empathetic and effective communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone. Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service. Proactive, Observant, and keen to improve: if something’s not working, you come up with a better way while being able to anticipate and prevent problems before they start An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Ownership mentality: take full responsibility for delivering great service to customers Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment. What We Offer Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $18/hour, 8am-4:30pm M-F There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.