Location: Altamont, NY
Cardiology Nurse Practitioner/ Physician Assistant
Location:
Altamont, NY
Facility 1: The Grand at Mohawk Valley – Ilion, NY
Facility 2: The Grand at Barnwell – Valatie, NY
Facility 3: The Grand at Guilderland – Altamont, NY
Facility 4: The Grand at Utica – Utica, NY
Facility 5: The Grand at Maple City – Hornell, NY
Facility 6: The Grand at Rome – Rome, NY
Facility 7: The Grand at Chittenango – Chittenango, NY
Facility 8: Masonic Care Community of New York – Utica, NY
Schedule:
Full-Time
Total Annual Compensation:
$150,000 - $200,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Cardiology Nurse Practitioner or Physician Assistant to join our team. As a Cardiology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with heart-related conditions. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. .
Responsibilities
Perform comprehensive patient assessments, including physical examinations, medical histories, and diagnostic tests
Collaborate with cardiologists to develop and implement treatment plans for patients with cardiovascular conditions
Administer medications, monitor patient responses, and adjust treatment plans as necessary
Conduct cardiac stress tests, electrocardiograms (EKGs), and other diagnostic procedures
Educate patients and their families about cardiovascular health, preventive measures, and the importance of medication adherence
Provide counseling and emotional support to patients and their families
Knowledge of CMS Regulations and NCQA HEDIS Guidelines
Document accurate medical records to ensure compliance with OSHA and Government regulations and perform duties in accordance with site quality and safety systems
Collaborate with the interdisciplinary team
Analyze and organize the care of critically complex patients
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
Preferred experience in cardiology: training provided
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Travel between facilities required
Prolonged standing/walking. Occasional lifting up to 20 lbs. Carrying medical equipment. Lifting/moving patients.
Benefits:
Competitive compensation per annum
:
$150,000 - $200,000
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Short and Long-term Disability
Sign-on Bonus
Paid Time Off
Paid Up-To-Date Subscription
Malpractice Insurance
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
США; is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
Location: Newburyport, MA
Cardiology Nurse Practitioner/ Physician Assistant
Location:
Newburyport, MA
Schedule:
Part-Time
Total Annual Compensation:
$60,000 - $90,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Cardiology Nurse Practitioner or Physician Assistant to join our team. As a Cardiology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with heart-related conditions. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. .
Responsibilities
Perform comprehensive patient assessments, including physical examinations, medical histories, and diagnostic tests
Collaborate with cardiologists to develop and implement treatment plans for patients with cardiovascular conditions
Administer medications, monitor patient responses, and adjust treatment plans as necessary
Conduct cardiac stress tests, electrocardiograms (EKGs), and other diagnostic procedures
Educate patients and their families about cardiovascular health, preventive measures, and the importance of medication adherence
Provide counseling and emotional support to patients and their families
Knowledge of CMS Regulations and NCQA HEDIS Guidelines
Document accurate medical records to ensure compliance with OSHA and Government regulations and perform duties in accordance with site quality and safety systems
Collaborate with the interdisciplinary team
Analyze and organize the care of critically complex patients
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
Preferred experience in cardiology: training provided
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Travel between facilities required
Prolonged standing/walking. Occasional lifting up to 20 lbs. Carrying medical equipment. Lifting/moving patients.
Benefits:
Competitive compensation per annum
:
$60,000 - $90,000
Paid Time Off
Malpractice Insurance
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
Location: San Diego, United States; United States
RemoFirst
is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
The Role
PEOs and PEO brokers serve thousands of U.S. businesses that increasingly need to hire outside the country. RemoFirst gives them a way to say yes to those clients. We recently launched a key PEO partnership and are hiring a PEO Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable, scalable source of qualified leads.
This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up. This is a remote role with frequent in-person work at partner meetings, PEO industry conferences, and networking events. It’s ideal for someone entrepreneurial who knows the PEO world and wants to own a channel from the ground up.
What you'll do
Lead the activation and growth of our newly launched PEO partnership program, turning it into a steady flow of referrals.
Identify, recruit, and onboard new PEO and PEO broker partners to build a scalable referral network.
Act as the primary relationship owner for partners, building trust and becoming their go-to advisor on international hiring.
Equip partners to spot and refer EOR opportunities through training, sales materials, and joint campaigns.
Design and execute creative go-to-market and activation plans for the PEO channel, working with Marketing and Sales.
Serve as partners’ first point of contact for sales questions and deal support, and resolve issues quickly.
Represent RemoFirst at PEO industry events, such as NAPEO conferences and broker gatherings.
Track partner activity, pipeline, and revenue, and use the data to refine your strategy.
Requirements
Previous PEO experience
Minimum of 5 years’ experience within the industry, including ideally 2–3 years specifically within the PEO space.
The role involves travel approximately 1–2 times per month, including overnight stays.
Comfortable with presenting and networking.
Adaptable and comfortable with a fast-paced environment.
Entrepreneurial and are excited to own and build this partnership.
Outgoing and an active relationship builder who can consistently collaborate and be a trusted advisor for the partnership teams.
Nice to have
Experience in Payroll or EOR
Experience working in a fast paced entrepreneurial environment
Benefits
Startup environment:
RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn.
Growth opportunity:
This is a chance to join an AI-forward company driving innovation through artificial intelligence.
Direct impact:
Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.
Autonomy and Accountability:
We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively.
Work for a Market Leader:
Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
Culture:
You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further.
Нам нужен не просто исполнитель, а проактивный помощник, который умеет думать на несколько шагов вперед, заботится о комфорте и самостоятельно доводит задачи до результата. · Travel-поддержка: Поиск и бронирование билетов, проживания (отели, виллы), организация перемещений.
Location: Yerevan, Armenia
We are looking for People Ops/ Facilties Manager at Sperasoft. This role involves managing studio operations personnel, tracking related budgets, and ensuring synchronization with other studio support functions to enhance efficiency and employee satisfaction.
Requirements
Overseeing and ensuring uninterrupted, smooth, safe and secure operations of the studio facilities (AC and ventilation, cleaning, power supply, fire safety systems, front desk and office supplies), allowing the studio personnel to perform efficiently and seamlessly;
Efficiently managing the studio operations personnel and tracking related budgets;
Synchronization with other studio support functions to ensure the efficiency of the studio operations approaches and with focus to employees value;
Establishing feedback loop with the studio leadership and the studio teams on the quality of the studio operations;
Managing the studio space rent, renovation and expansion topics;
Overseeing and managing travel support for the studio according to company policies and standards;
Efficient studio operations and facilities vendor management;
Proactive contribution to the creation of new systems, tools and approaches to improve efficiency of the studio operations;
Experience at an International company
Fluent Armenian, Advanced English, Advanced Russian languages;
Work format: office.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Australia
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its global presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Australia.
You will drive business development in the Australian market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Australia.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Australian healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent English.
Based in Australia, ideally Sydney, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important global market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the global leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Turkey
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Turkey.
You will drive business development in the Turkish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Turkey.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Turkish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Turkish and professional English.
Based in Turkey, ideally Ankara or Istanbul, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Poland
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Poland.
You will drive business development in the Polish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Poland.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Polish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Polish and professional English.
Based in Poland, ideally Warsaw, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Chester, CT
Cardiology Nurse Practitioner/ Physician Assistant
Location:
Chester, CT
Schedule:
Full-Time
Total Annual Compensation:
$150,000 - $200,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Cardiology Nurse Practitioner or Physician Assistant to join our team. As a Cardiology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with heart-related conditions. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. .
Responsibilities
Perform comprehensive patient assessments, including physical examinations, medical histories, and diagnostic tests
Collaborate with cardiologists to develop and implement treatment plans for patients with cardiovascular conditions
Administer medications, monitor patient responses, and adjust treatment plans as necessary
Conduct cardiac stress tests, electrocardiograms (EKGs), and other diagnostic procedures
Educate patients and their families about cardiovascular health, preventive measures, and the importance of medication adherence
Provide counseling and emotional support to patients and their families
Knowledge of CMS Regulations and NCQA HEDIS Guidelines
Document accurate medical records to ensure compliance with OSHA and Government regulations and perform duties in accordance with site quality and safety systems
Collaborate with the interdisciplinary team
Analyze and organize the care of critically complex patients
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
Preferred experience in cardiology: training provided
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Travel between facilities required
Prolonged standing/walking. Occasional lifting up to 20 lbs. Carrying medical equipment. Lifting/moving patients.
Benefits:
Competitive compensation per annum
:
$150,000 - $200,000
Health
Dental
Vision
401K
Company-Sponsored Life Insurance
Paid Time Off
Malpractice Insurance
Paid - Subscription to UpToDate
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Remote within: US, Canada, UK, Portugal
About the role
New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.
As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.
Responsibilities
Product strategy and roadmap
Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Customer experience
Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
Ensure customers can understand what protections they have, what events mean, and what action to take.
Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.
Operations and communications
Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities
Skills Required
Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
Customer empathy and strong product judgment, especially for complex technical workflows.
Excellent written and verbal communication for technical and non-technical audiences.
Comfort operating in a fast-moving, ambiguous security environment.
Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.
Nice to have
Security research, exploit-development, or detection-engineering experience.
Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
Experience with code scanning, software supply-chain security, or exposure discovery.
An established presence in the security research community, conference speaking, technical writing, or press engagement.
Compensation
Compensation may be adjusted depending on work location.
For
Lisbon
based hires: Estimated annual salary of 65,000 - 80,000 EURO
For
New York City
based hires: Estimated annual salary of $156,000 - $216,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Global
Workplace: Remote
Applications will be reviewed on a rolling basis. We encourage you to apply sooner rather than later!
We’re hiring a Head for the EA Infrastructure Fund (EAIF). This is an opportunity to shape millions of dollars in grantmaking toward the organizations, research, and community-building efforts that strengthen effective altruism's foundations, while also overseeing an updated version of CEA's Community Building Grants (CBG) program. Few roles offer this much leverage over the trajectory of EA. Your work and decisions will directly shape what exists in the ecosystem and what doesn't, from the organizations that get built to the research that gets funded.
You'll have significant autonomy to define the fund's strategic direction, grow its donor base, and build EAIF into an even more compelling vehicle for impact. This is a senior position on our EA Funds team, reporting to the Director of EA Funds.
ABOUT CEA
The Centre for Effective Altruism (CEA) stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. We’re working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks.
Our work centers on growing and supporting a global community of people who rigorously analyze where they can do the most good – and take action on those insights. Current strategic priorities include increasing understanding of effective altruism and its principles, growing the number of people who are motivated by EA principles to take significant action to address pressing problems, and diversifying funding sources for high-impact work.
We had significant success in 2025, building momentum within CEA. Our headcount grew from 42 to 66 core staff. Program participation (e.g., events, courses, groups) grew https://forum.effectivealtruism.org/posts/NKrpEdg7wAgcoHNRG/cea-is-growing-again-25-more-people-engaged-with-our-1 by 20-25% year over year. We merged https://forum.effectivealtruism.org/posts/BLvTcMMEQGFYsh6Jw/ea-funds-and-cea-are-merging with EA Funds https://funds.effectivealtruism.org/ and are rapidly scaling up our capacity for grantmaking and associated fundraising.
In 2026, we’re maintaining ambitious momentum https://forum.effectivealtruism.org/posts/Dy4iGHbAkKAQ4t2Dw/building-sustainable-momentum-progress-report-on-cea-s-2025 while building the foundations for a step-change in the wider EA ecosystem’s growth trajectory from 2027 onwards.
ABOUT EA FUNDS AND EAIF
EAIF is part of Effective Altruism Funds (EA Funds), which is the grantmaking arm of CEA. EA Funds directs financial resources to particularly cost-effective and impactful projects across four funds: the EA Infrastructure Fund, the Long-Term Future Fund, the Animal Welfare Fund, and the Global Health and Development Fund.
It's a particularly exciting time to join EA Funds. The team's recent integration with CEA allows it to benefit from shared infrastructure and opens up significant opportunities for programmatic synergies. We've also seen the Animal Welfare Fund scale from ~$3M to $10M in a single year under full-time leadership, with tens of millions more expected, and we believe significant growth is also possible for EAIF with the right person at the helm.
The EA Infrastructure Fund https://funds.effectivealtruism.org/funds/ea-community occupies an important position in the EA funding landscape. It is one of the very few funders dedicated to EA "meta" efforts: the work that multiplies the impact of direct work on the world's most pressing problems. Its scope spans the organizations, research, and initiatives that support the EA ecosystem as a whole: funding EA groups around the world, supporting efforts to communicate EA ideas to new audiences, backing research on cause prioritization, seeding effective giving platforms that move donations to high-impact charities, and more. While EAIF is not quite alone in supporting that ecosystem, the landscape for meta-EA funding remains far thinner than for cause-specific work — and there are important areas, such as communication about EA principles, cause prioritization research, or smaller or early-stage projects, that would likely not get supported without EAIF. You will shape and lead the strategy of this fund, and in doing so, play a significant role in whether the EA ecosystem lives up to its potential.
ABOUT THE ROLE
You will be responsible for high-quality grantmaking, strategic leadership of the fund, and fundraising. You will make grants yourself – including actively sourcing high-impact opportunities – while working to grow the fund's capacity over time.
With EAIF's integration into CEA and this new leadership hire, we're looking to bring fresh strategic energy to the fund. As the fund’s leader, you'll have significant latitude to define what EAIF should focus on and how it can add the most value. The right candidate will be guided by EA principles, think rigorously about where EAIF's marginal dollar does the most good, and be willing to update that thinking over time.
We are genuinely open to your perspective on questions like:
- How should EAIF position itself relative to other funders supporting the EA ecosystem?
- What types of grants and grantees should EAIF prioritize to best support the community's potential to do good?
- How do we make EAIF a compelling product for donors, whether they're already excited about supporting EA infrastructure or just starting to see its value?
COMMUNITY BUILDING GRANTS
In addition to leading EAIF, you will also lead an updated version of CEA's Community Building Grants (CBG) program, primarily focused on its grantmaking role https://forum.effectivealtruism.org/posts/i5RED3rv2h74pw6vp/transitioning-the-community-building-grants-program. This program will continue to provide funding to professionalized local and national EA communities around the world. It is a distinct program with its own funding sources and grantmaking process, but its mission is closely aligned with EAIF's scope. We see the combination of these responsibilities as a natural fit and an opportunity to take a more integrated view of how funding supports the EA community ecosystem.
CONTRIBUTING TO EA FUNDS' BROADER STRATEGY
As a senior member of the EA Funds team, you'll also contribute to the overall strategic direction of EA Funds more broadly — sharing insights from EAIF's work, collaborating with other fund leads, and helping strengthen the platform as a whole.
These goals will be supported by other teams at CEA. CEA's Marketing and Communications team will partner with EA Funds to highlight the work of grantees, and we plan to hire fundraising staff to facilitate donations to EA Funds.
KEY RESPONSIBILITIES
GRANTMAKING
- Investigate and evaluate grant opportunities rigorously, assessing theories of change, team strength, expected impact, and other relevant factors
- Actively source high-quality applications and grantmaking opportunities, including, where appropriate, encouraging promising individuals to pursue projects EAIF could fund
- Communicate your grantmaking reasoning transparently through grant reports, feedback to applicants, and public writing
- Contribute to improvements in the grantmaking processes of EA Funds
STRATEGIC LEADERSHIP
- Develop a compelling strategy for EAIF's focus areas, grant types, and role in the funding ecosystem
- Oversee an updated version of CEA’s Community Building Grants program, ensuring it effectively funds strong EA community builders worldwide
- Represent EAIF and the Community Building Grants program (and occasionally EA Funds as a whole) within the EA community and to external stakeholders
- Contribute to EA Funds' broader strategic direction as a senior team member
FUNDRAISING
- Grow EAIF's donor base in collaboration with other CEA teams (e.g. EA Funds leadership, incoming fundraising staff, and the Marketing and Communications team)
- Build and cultivate relationships with potential donors
- Communicate EAIF's impact and strategy in ways that are honest and compelling
ECOSYSTEM DEVELOPMENT
- Develop strategic partnerships with other aligned funders and organizations
- Collaborate with grantees and groups of grantees to help them succeed and maximize their impact
- Contribute to the broader EA community's thinking on funding priorities and strategic questions
TEAM BUILDING
- Hire and manage additional staff to support grantmaking efforts as the fund grows
WHAT WE'RE LOOKING FOR
At a minimum, we want a candidate who has:
- Genuine commitment to EA principles: commitment to careful reasoning about impact, willingness to change your mind based on strong reasoning and evidence, and concern for doing the most good. We're looking for someone who leads with principles rather than fixed conclusions about which interventions or focus areas matter most.
- Familiarity with the EA community: understanding of its key organizations, debates, and dynamics, and well-reasoned views on how to best support it.
- An entrepreneurial mindset: the drive to shape a fund's strategic direction, build something ambitious, and adapt as the landscape evolves.
- Strong social and communication skills: the ability to professionally represent EAIF, EA Funds, and CEA, build networks, and navigate a wide range of conversations with grantees, donors, and community members.
In addition, it will be valuable if you have:
- Strong strategic thinking and planning abilities
- Strong written communication skills, with the ability to explain complex reasoning clearly and build trust with diverse stakeholders
- Strong people and project management skills
- Experience in grantmaking, philanthropic leadership, or related fields
- A track record of building and scaling products or programs
- Experience managing multi-million dollar budgets
- A track record of leading fundraising efforts
We recognize we may be unlikely to find someone who fits all of these criteria, and we encourage you to apply even if you aren't sure you're fully qualified.
OTHER INFORMATION
- This is a full-time, remote position. We prefer applicants who are able to work in time zones between US Pacific Time and CET.
- We have an office in Oxford, UK, that you would have access to.
- Start date: We'd ideally have you start as soon as possible, but would consider a later start for the right candidate.
- Reports to: Loic Watine, Director of EA Funds
- Compensation
- US: For this role, we offer a base salary of $203,433 and a 10% unconditional 401k contribution.
- For candidates outside the US, base salary is converted from USD to your local currency using a fixed exchange rate.
- Benefits include private health insurance, flexible work hours, a $6,000 annual professional development allowance, a $6,000 mental health support allowance, extended parental leave, ergonomic equipment, 25 days of paid vacation or country-specific time off entitlements, whichever is greater.
- This role will involve travel. There are likely 4-6 trips annually to attend team retreats and other events, including several international trips.
We are committed to fostering a culture of inclusion and encourage individuals with diverse backgrounds and experiences to apply. We especially encourage applications from self-identified women and people of colour who are excited about contributing to our mission. The Centre for Effective Altruism is an equal opportunity employer. If you need assistance or an accommodation due to a disability, or have any other questions about applying, please contact jobs@centreforeffectivealtruism.org.
CEA participates in E-Verify for US employees.
We are committed to protecting your data. See our privacy policy https://www.centreforeffectivealtruism.org/privacy for more information.
EVALUATION PLAN
We expect the interview process to include the following steps (subject to change):
- Application
- Test task 1
- Test task 2
- Initial interview
- Final interview
- 1–2 day work trial
- Reference checks
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Ilion, NY
Urology Nurse Practitioner/Physician Assistant
Location:
Facility 1: The Grand at Mohawk Valley – Ilion, NY
Facility 2: The Grand at Barnwell – Valatie, NY
Facility 3: The Grand at Guilderland – Altamont, NY
Facility 4: The Grand at Utica – Utica, NY
Facility 5: The Grand at Maple City – Hornell, NY
Facility 6: The Grand at Rome – Rome, NY
Facility 7: The Grand at Chittenango – Chittenango, NY
Facility 8: Masonic Care Community of New York – Utica, NY
Schedule:
Full-Time
Salary per annum:
$150,000 - $200,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Urology Nurse Practitioner/Physician Assistant to join our team. As a Urology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with urological conditions, including urinary tract infections, kidney stones, prostate issues, and other urological disorders. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals.
Responsibilities
Conduct comprehensive patient assessments, including medical history, physical examinations, and diagnostic testing
Develop and implement individualized treatment plans based on patient needs and medical guidelines
Monitor and evaluate patient progress, adjusting treatment plans as necessary
Provide patient education, counseling, and support on disease management, medication adherence, and lifestyle modifications
Collaborate with physicians, nurses, and other healthcare professionals to ensure coordinated and efficient patient care
Diagnose and treat residents with urology conditions, diseases, and infections
Document patient encounters, including assessments, interventions, and outcomes, using electronic medical record systems
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
A year of experience in Urology
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Travel between assigned facilities is required
Prolonged standing/walking. Occasional lifting up to 20 lbs. Computer work. Lifting/moving patients. Prolonged sitting.
Benefits
Competitive compensation per annum
:
$150,000 - $200,000
Health
Dental
Vision
Sign-on Bonus
Company-Sponsored Life Insurance
401K
Short and Long-term Disability
Paid Time Off
Paid Up-To-Date Subscription
Malpractice Insurance
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure team is seeking a Data Center Energy Lead to secure power capacity and accelerate energy delivery for our rapidly expanding AI compute footprint. You'll work at the intersection of energy markets, utility operations, and AI infrastructure needs, leading multi-hundred megawatt procurement efforts and building strategic relationships with utilities, grid operators, and regulators across multiple jurisdictions. This role is essential to ensuring Anthropic can scale compute capacity efficiently while navigating complex energy market dynamics and regulatory environments to achieve the speed and scale required for frontier AI development.
Responsibilities:
Lead energy procurement and markets strategy to secure multi-hundred megawatt power capacity for AI infrastructure, structuring utility partnerships and commercial agreements that prioritize speed-to-energization and scale
Own utility and regulatory stakeholder management across multiple jurisdictions, building strategic relationships with ISOs, transmission operators, and utilities to accelerate interconnection timelines and unlock constrained capacity
Drive energy markets and policy strategy for AI compute facilities, monitoring regulatory developments and engaging policymakers to address grid capacity challenges and expedite approval processes for critical infrastructure
Partner with engineering and delivery teams to translate energy market dynamics and utility constraints into actionable capacity acceleration strategies that align procurement schedules with aggressive project timelines
Develop deep market intelligence on regional power availability, transmission constraints, and interconnection queue dynamics to inform site selection and deployment strategy
Structure innovative commercial frameworks and partnership models that enable faster power delivery and mitigate grid capacity risks across Anthropic's datacenter portfolio
You may be a good fit if you:
Have 15+ years of experience in energy procurement, utility development, or power markets for large-scale infrastructure projects
Have deep expertise in wholesale power markets, utility interconnection processes, and transmission system planning
Have experience securing 100+ MW of power capacity and navigating complex utility service agreements or power purchase agreements or other offtake agreement structures
Are proficient in analyzing energy market dynamics, regulatory frameworks, and grid constraints to inform strategic decision-making
Have strong stakeholder management skills and experience building relationships with utilities, ISOs/RTOs, regulators, policymakers and critical equipment vendors.
Have excellent communication skills and can translate complex grid and regulatory dynamics into actionable business strategies for technical and non-technical audiences
Strong candidates may also have some of the following:
Past experience with energy procurement specifically for datacenters, high-performance computing, or AI/ML infrastructure
Familiarity with hyperscale infrastructure requirements and the unique power demands of large-scale AI training and inference workloads
Experience with regulatory affairs, energy policy advocacy, or engagement with state/federal energy commissions (FERC, state PUCs)
Background in transmission planning, interconnection study processes, or grid capacity analysis
Understanding of emerging grid technologies (energy storage, demand response, distributed energy resources) and how they can accelerate capacity delivery
Track record of structuring creative solutions to overcome grid constraints and compressed timelines in competitive power markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
УдалённоSan Diego, United States; United States
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США; is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
ГибридseniorNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
seniorDistributed
УдалённоheadWe prefer applicants who are able to work in time zones between US Pacific Time and CET
ГибридseniorMississauga, Ontario
ГибридMississauga, Ontario
США; is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоleadRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
УдалённоСША; This role is open to candidates based within U.S; You can work from anywhere within those time zones