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Location: Stockholm ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going. You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.   WHAT YOU WILL DO Executive engagement Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory. Thought leadership Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations. Conference and event presence Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community. Market feedback Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.   WHAT WE'RE LOOKING FOR - Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand. - A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's. - You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions. - You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation. - Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them. - 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company. - Comfortable with 30-50% travel depending on your region. NICE TO HAVE - Existing network of CTO and CIO relationships at enterprise accounts in your region - Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company - Fluent in multiple languages spoken across your region WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Austin, TX, Chicago, IL, Los Angeles, CA, Seattle, WA, Boston, MA, Philadelphia, PA, New York Metro, New Jersey, Washington DC At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Advanced Customer Engineer provides the next-level expertise and service to ensure all the Reltio customers get the best possible experience. This position requires a deep understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases. Job Duties and Responsibilities: Build highly scalable and reliable platform services and components to create the foundation of the core Reltio Platform architecture. Develop and implement strong algorithms/techniques for solving complex problems in a high-volume and high-availability environment. Take complete ownership of Reltio Platform features, components, and integrations. Build and implement scalable and accurate monitoring platforms and metrics platforms. Analyze user needs and software requirements to determine design feasibility within time and cost constraints. Provide top-quality technical support assistance, resulting in high customer satisfaction. Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure). Develop new ways to optimize and streamline the Reltio Platform layer to facilitate a seamless implementation experience for our customers. Devise enhancements, and monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery. Resolve customer technical issues through research, reproduction, UI/API/performance debugging, and troubleshooting. Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Support Enterprise-focused applications, with a focus on data management, analytics, and big data platforms and technologies (Hadoop, Spark, MapReduce). Plan, design, and build effective solutions to support a rapidly growing business at a massive scale. Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact. Research and develop solutions for customer support cases using extensive product knowledge, version control software,  and troubleshooting techniques. Enable a deeper understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation. Collaborate with support, product management, and core engineering team members to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces. Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts. Provide input on product and service-related enhancement requests to Engineering, Product Management, Sales, and Marketing teams. Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Support, enhance, and fix solutions that support a rapidly growing business at a massive scale Other duties and responsibilities as assigned. Skills You Must Have: Bachelor of Science degree in computer science or equivalent experience. 5+ years developing on large-scale enterprise systems. Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Experience with web UI development with JavaScript frameworks. Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues. Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology. Experience with NoSQL databases (Cassandra preferred), and distributed indexes. Understanding of performance and profiling techniques of complex systems. Excellent analytical and troubleshooting skills. 2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud. 2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud. 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud. 2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud. 2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code. Skills That Are Nice to Have: Experience with big data technologies (ex. Hadoop, MapReduce, Spark). Master of Science degree in computer science or equivalent experience. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $154,000 — $262,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.   Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.   You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value. You will: - Set technical direction for Replit’s financial infrastructure, with an immediate focus on enterprise billing, spend controls, and financial correctness. - Build shared services for usage-based billing, pricing, credits, subscriptions, and entitlements so product teams can launch without rebuilding billing. - Automate enterprise contract lifecycles—from onboarding through amendments and renewals—keeping commercial terms, provisioned credits, and invoices in sync. - Build timely budget enforcement, alerts, and overrides that give customers control over spend without disrupting their hosted apps. - Make AI usage understandable: attribute costs to the right customer, workspace, user, or agent, including delegated work without double-counting. - Build reconciliation and audit trails that make balances and invoices explainable and help Finance catch discrepancies before customers do. - Simplify the billing stack through safe migrations that preserve balances, transaction history, and customer access. - Own production reliability through testing, observability, incident response, and safe recovery from duplicate events, delayed usage, and partial failures. - Stay hands-on while leading cross-team delivery, mentoring engineers, and partnering with Product, Finance, Sales, and Support. Required skills and experience: - A track record of Staff-level technical ownership: setting architecture and delivering complex initiatives across teams. - Deep experience building and operating production backend or distributed systems. - Strong fundamentals in API design, data modeling, databases, and event-driven architecture. - Sound judgment around transactions, consistency, concurrency, idempotency, and failure recovery. - Experience evolving live systems and migrating data without compromising correctness or availability. - Product judgment that balances customer needs, delivery speed, and long-term system quality. - Clear communication with technical and non-technical partners, including translating business requirements into system behavior. - Hands-on leadership through implementation, design reviews, mentoring, and production ownership. Preferred Qualifications - Experience with billing, payments, subscriptions, credits, entitlements, or other financial systems. - Experience with enterprise contracts, negotiated pricing, invoicing, or quote-to-cash automation. - Experience with high-volume usage metering, pricing calculations, or low-latency spend controls. - Experience building reconciliation, financial reporting, or auditable transaction histories with Finance and Accounting. - Experience integrating billing, payment, or CRM platforms, with judgment about what to build versus buy.   Bonus Points: - Experience with AI or cloud infrastructure billing, including variable costs and attribution across distributed workloads. - Experience building customer-facing spend visibility, budgets, or internal tools that reduce manual billing work. - Experience with cloud marketplace billing, payment recovery, or fraud and dispute workflows. - Familiarity with agentic commerce or delegated spending. These are additional strengths, not requirements. What we value: - Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call. - User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable. - Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need. - End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management. - Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter. - Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle. As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences. Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value. Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences. Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences. You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired. Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives. You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence. This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving. Key responsibilities Journey architecture and orchestration Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges. Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem. Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently. Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness. Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity. Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing. Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences. Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences. Portfolio optimisation and prioritisation Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance. Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement. Investigate underlying audience, data, design and execution issues to understand journey performance. Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration. Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches. Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity. Measurement, testing and learning Establish clear objectives, KPIs and measurement approaches for significant journey interventions. Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate. Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities. Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact. Translate analysis and experimentation into actionable recommendations and future improvements. Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence. Delivery leadership and collaboration Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives. Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies. Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement. Coach and support colleagues in journey design, optimisation and effective use of automation capabilities. Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches. Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration. Platform and capability development Apply a strong understanding of marketing automation and customer data platforms to design effective journeys. Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required. Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness. Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working. Required skills and experience Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field. Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns. Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement. Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions. Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing. Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes. Experience developing testing and experimentation approaches and applying insights to journey optimisation. Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value. Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise. Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches. Experience coaching or mentoring colleagues and supporting the development of others. Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations. Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions. Desirable Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses. Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent. Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation. Experience designing or optimising multichannel journeys across email, onsite and other digital channels. Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships. Experience developing reusable journey frameworks, playbooks or operating standards. Experience working across B2C and B2B audiences or within a Centre of Excellence. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking an on-site Administrative Assistant to provide administrative and executive support to the U.S. International Development Finance Corporation (DFC), Office of the Chief Executive (CEO). This position will serve as a key company representative, providing consistent customer service, clerical support, and day-to-day administrative assistance to DFC’s front office and senior leadership. This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC. Responsibilities The Contractor will work for the Office of the Chief Executive (CEO) performs general clerical, administrative and secretarial support services as assigned in support of the DFC mission and provides information related to administrative and procedural matters as follows but not limited to: Office and Executive Administrative Support: Manage calendars, schedule meetings, coordinate appointments, and arrange conference rooms or virtual meeting resources, as assigned. Prepare meeting agendas, attendance lists, briefing materials, meeting packets, and follow-up action-item lists. Draft, edit, format, proofread, and distribute routine correspondence, memoranda, reports, presentations, and other documents. Receive, screen, route, and track incoming correspondence, telephone calls, requests, and inquiries. Maintain electronic and paper files in accordance with DFC records-management requirements. Support data entry, spreadsheet maintenance, tracking logs, dashboards, and routine reports. Support the preparation, routing, tracking, and filing of procurement, travel, financial, human-resources, facilities, and administrative documents, as assigned. Monitor shared email inboxes or service queues and route requests to the appropriate DFC office or authorized individual. Meeting, Event, and Communication Support: Coordinate logistics for meetings, training sessions, events, and conferences. Prepare conference rooms and ensure requested materials, equipment, and participant information are available. Coordinate with facilities staff, information technology personnel, security staff, and other stakeholders to support meetings and events. Prepare notes, action items, and follow-up correspondence when requested. Provide professional support to DFC personnel, external stakeholders, and visitors. Records and Information Management: Organize, maintain, and retrieve official and working files. Ensure documents are accurately named, stored, and retained in designated systems. Protect sensitive, confidential, proprietary, and personally identifiable information. Follow DFC procedures for records retention, information handling, and disposition. Maintain status trackers for assignments, correspondence, deliverables, and office actions. General Administrative Support: Order, receive, and organize office supplies and administrative materials, as directed. Assist with onboarding logistics, workspace coordination, and administrative orientation for new personnel, as authorized. Support routine administrative research, information gathering, and report preparation. Perform other administrative tasks within the scope of this PWS that are assigned by an authorized Government official. Schedule appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business details. Reserves conference rooms and request facilities services. When required, prepare and/or makes requests for (a) official transportation within and outside Washington D.C. for executive (b) office/conference room reservations for visitors or other personnel. Compensation This is a Service Contract Act (SCA)-covered position. The hourly rate is $28.85, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions. Qualifications At least four (4) years of progressively responsible administrative, clerical, executive-assistant, secretarial, office-management, customer-service, or records-management experience is required. At least two (2) years of the required experience shall include direct support to senior management, executive leadership, a front office, or a comparable high-visibility professional environment. Minimum Education – High school diploma or equivalent is required. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, and shared electronic-file or collaboration systems is required. Strong written and verbal communication skills. Demonstrated ability to prioritize competing assignments, meet deadlines, maintain confidentiality, and exercise professional judgment. Create and maintain calendars, spreadsheets, correspondence, reports, meeting materials, tracking logs, and electronic files without extensive Government training. Preferred Qualifications Experience in a executive office, C-suite office, or similarly structured corporate or public-sector organization is strongly preferred. An associate’s degree, bachelor’s degree, or relevant professional certification in business administration, office management, communications, public administration, or a related field is preferred. Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Hourly pay range: $28.85 — $28.85 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: United Kingdom About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role FT Academy is the Financial Times' learning business, helping individuals and organisations develop the knowledge, skills and confidence to succeed through world-class professional learning experiences. Combining the FT's trusted journalism, expert faculty and practical learning design, FT Academy offers executive education, professional development courses, board education and educational resources for schools. As our business continues to grow, we're bringing our learning products together under a more connected offering, creating an exciting opportunity to support our marketing activity and help us reach new audiences. We're looking for an organised, creative and enthusiastic Marketing Intern to join our team, reporting to the Head of Marketing, FT Academy UK. This is a varied, hands-on opportunity to gain practical experience across different areas of marketing, including email campaigns, social media, content creation, digital marketing, audience research and events. You'll help deliver marketing campaigns across the FT Academy portfolio, including the FT Board Director Programme and FT Executive Programmes, working closely with colleagues in Marketing, Commercial, Operations and Brand & Design. From writing social media posts and creating marketing emails to researching prospective customers and updating website content, you'll play an active part in supporting our campaigns and commercial objectives. We're looking for someone curious, proactive and eager to learn. You don't need extensive professional marketing experience – what matters most is your enthusiasm, attention to detail and willingness to develop new skills. You'll have the opportunity to contribute ideas, take on increasing responsibility and build valuable marketing experience within a growing business at the Financial Times. Key responsibilities Marketing campaigns Support the delivery of marketing campaigns across FT Academy's portfolio, including email, social media and other digital channels. Help create, build and schedule marketing emails using our email marketing platform. Coordinate campaign materials and activities to ensure deadlines are met. Support the promotion of programme launches, webinars, events and other marketing initiatives. Collaborate with colleagues across Marketing, Commercial and Operations to support campaign delivery. Marketing operations and research Conduct online research to identify prospective customers and relevant contacts within target organisations. Help create, maintain and update marketing contact lists, ensuring information is accurate and well organised. Support database management, including contact enrichment and audience segmentation. Follow established data protection and GDPR procedures when handling customer information. Content and digital marketing Draft and edit engaging content for emails, social media, websites and other promotional materials. Support the development of marketing and sales materials, including brochures, presentations and programme information. Help keep FT Academy's website content accurate and up to date. Work with the Brand & Design team to coordinate creative assets for campaigns. Support FT Academy's social media activity and presence at conferences, including promotional materials. Reporting and optimisation Help supervise marketing performance across email campaigns, social media and lead generation. Maintain reports and spreadsheets to guide campaign activity and results. Contribute ideas for improving campaigns based on results and audience insights. Required skills and experience Strong written and verbal communication skills, with an interest in creating engaging content. Good organisational and time-management skills, with the ability to handle multiple tasks in a timely manner. Excellent attention to detail and a commitment to accuracy. A solid understanding of Google Workspace and/or Microsoft Office, particularly Google Sheets or Excel. An interest in marketing, digital communications and social media. Confidence working with information, conducting online research and organising data. A creative, proactive approach and a passion for learning new skills. The ability to work independently on assigned tasks while collaborating effectively with colleagues. We welcome applications from people at different stages of their early careers. Previous professional marketing experience or a specific degree is not required. Desirable Some experience in marketing, communications or a related area, whether through internships, work placements, university projects or extracurricular activities. Familiarity with email marketing platforms, content management systems or CRM tools. An interest in business, professional learning or executive education. A degree or relevant qualification in marketing, business or equivalent field, although this is not essential. We recognise that skills and experience can be developed in many different ways and encourage applications from people who are enthusiastic about marketing and keen to learn. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: San Francisco; New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE Checkout.com http://Checkout.com is looking for a Director, Strategic Account Management to lead the strategy, performance and growth of a portfolio of our most critical clients. This is a leadership opportunity for an experienced commercial operator who can build trusted merchant relationships, develop a high-performing account management team and turn portfolio insight into sustainable growth. You will help Checkout.com http://Checkout.com become the partner of choice for strategic accounts through exceptional value, expertise and commitment, while setting the direction for account planning, execution and performance. You will represent the voice of strategic clients across Checkout.com http://Checkout.com, influence senior internal stakeholders and bring together the right teams to solve complex challenges, unlock expansion opportunities and strengthen long-term partnerships. HOW YOU’LL MAKE AN IMPACT - Portfolio strategy and growth: Own the strategy for a portfolio of strategic accounts. Anticipate long-term merchant needs and identify opportunities to increase processing volume, net revenue, retention, share of wallet, product adoption and client value. - People leadership: Lead, coach and develop a team of Strategic Account Managers. Set clear expectations, support career development and build a culture of accountability, collaboration and high performance. - Commercial and operational ownership: Set portfolio objectives, forecasts and performance indicators. Use data and commercial judgement to create scalable ways of working across account planning, forecasting, escalation management and performance reviews. - Senior client engagement: Build trusted, multi-level relationships with senior client stakeholders and functional leaders. Create strong senior-level engagement, establish Checkout.com http://Checkout.com as a long-term strategic partner and personally engage where relationships, risk or growth opportunities require additional leadership. - Strategic planning and governance: Set the standard for account plans, strategic business reviews and joint planning with merchants. Ensure priorities, complex challenges, risks and opportunities are aligned and actively managed across relevant regions and functions. - Cross-functional leadership: Mobilise Product, Operations, Legal, Risk, Finance, Data Science and other teams around portfolio priorities. Lead coordinated responses to complex merchant challenges, remove internal blockers and improve the end-to-end client experience. - Product, market and business influence: Bring structured client insight and market intelligence into Checkout.com http://Checkout.com. Influence product and service priorities by connecting client needs, payments trends, competitive dynamics and regulatory developments to actionable recommendations. - Leadership contribution: Help shape how Checkout.com http://Checkout.com manages and grows its most important client relationships, strengthens its position as a partner of choice and scales a consistent, high-value merchant experience. WHAT WE’RE LOOKING FOR - Significant experience leading strategic or enterprise account management, customer success or commercial teams in a B2B environment, ideally within FinTech, payments, technology or another complex, high-growth industry. - A proven track record of growing strategic accounts through retention, expansion, product adoption and long-term relationship development. - Experience hiring, coaching and developing high-performing teams, with a clear and inclusive leadership style. - Strong commercial acumen, including the ability to set strategy, manage forecasts, interpret performance data and deliver against ambitious objectives. - Demonstrable experience building senior-level engagement with internal and external stakeholders and leading complex commercial discussions. - Proven ability to build and leverage relationships across strategic customers, partners and the wider payments ecosystem, creating opportunities for insight, collaboration and portfolio growth. - The ability to move between strategic direction and detailed execution, while maintaining focus across multiple accounts, priorities and workstreams. - Excellent judgement, problem-solving and influencing skills, with the confidence to lead through ambiguity and manage risk. - Strong knowledge of e-commerce, payments technologies, market dynamics and the trends shaping the industry. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re hiring a Researcher, AI Evaluations to join AI Insights within Figma’s Research team. This is a senior individual contributor role with no direct reports, reporting to the AI Insights lead and working directly with AI Research within AI Platform. You’ll strengthen the team’s model, agent system, and evaluation work through hands-on studies, clear rubrics, and reliable measures of quality that reflect user needs, and your findings will guide model and product improvements. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own evaluation research for priority AI Research workstreams. Define quality criteria, design studies, analyze results, and recommend actions Build rubrics, representative evaluation datasets, benchmarks, and quality thresholds that reflect user needs and expert design judgment Work with AI Research and Modeling Platform engineers to integrate validated methods into repeatable evaluations and regression tests Explain quality, failure patterns, and uncertainty. Recommend actions that guide model selection, model improvements, product priorities, and release decisions Validate automated graders against human ratings, including LLM-as-judge methods that use a large language model to score outputs. Identify bias, gaps, and uncertainty Connect user research with AI Research’s model development work. Share reusable methods, review work, and mentor peers We’d love to hear from you if you have: 7+ years of experience in research, applied research, or a related field, with a proven track record of independently leading complex evaluation projects and delivering measurable impact Hands-on experience evaluating AI products, with demonstrated ability to translate evaluation findings into meaningful model and product improvements Expertise in designing human evaluations, scoring rubrics, datasets, and benchmarks, including measuring inter-rater agreement and validating automated graders Strong qualitative and quantitative research skills, with the ability to analyze data, interpret uncertainty, and draw actionable insights into model behavior and performance Excellent problem-solving and stakeholder management skills, with the ability to navigate ambiguity, prioritize risks, balance speed with rigor, and deliver recommendations that influence cross-functional decisions While it’s not required, it’s an added plus if you also have: Experience integrating automated evaluations and regression testing into engineering workflows, with familiarity in tools such as Braintrust, LangSmith, DeepEval, or equivalent platforms Proven ability to develop scalable, reusable evaluation frameworks and drive the adoption of consistent quality standards across teams Background in product design, product management, data science, or engineering, with familiarity in Figma or similar design and developer tools Strong statistical expertise in sampling, significance testing, and agreement metrics, with experience conducting experiments or analyzing performance metrics for AI-powered features Advanced training in a quantitative or behavioral discipline, gained through formal education or equivalent hands-on experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com is actively looking for an enthusiastic and talented Strategic Accounts, Senior Business Developer to join us as we accelerate our Enterprise development of Global Accounts from our offices in London. This is a fantastic opportunity to play a fundamental role in our rapid growth as we revolutionise merchant experience and continue to set ourselves apart from the rest when managing our largest and most strategic accounts worldwide. If you are a motivated and focused individual, with high attention to detail and a relentless drive for growth and excellence, this is the role for you. We are looking for a self-starter who thrives in a fast-paced and competitive environment and is excited about joining us at this pivotal point in our journey. This role will be part of our Strategic Accounts team and sits within our Commercial department. You will have the opportunity to work cross-functionally with teams across Sales, Enablement, Product, Marketing, Solutions Engineering and more. The ideal candidate approaches enterprise business development and intelligence in an analytical manner, is data-driven, and is a creative problem-solver   What you will do: - Develop and own the strategic account plans and end-to-end deal progression strategy for a portfolio of key prospects in collaboration with Enterprise Sales Representatives. - Serve as the internal Methodology expert and trusted advisor on the key strategic accounts, including their industry, market trends, and critical business challenges. - Conduct in-depth market and account analysis (organisational structure, strategic priorities, competitive landscape) to generate actionable insights that accelerate sales cycles and inform business strategy. - Proactively leverage AI-driven systems (e.g., Salesforce, 6Sense, proprietary tools) and advanced analytics to optimise lead generation, strategic planning, and pipeline accuracy. - Work closely with Sales in nurturing, developing, and deepening relationships with existing and prospective merchants. - Influence cross-functional teams of stakeholders (including Product, Solutions Engineering, and Legal) to ensure an aligned team effort when dealing and onboarding with key merchants. - Assist senior leadership in shaping tailored solutions and product offerings for each merchant. - Collaborate daily with our engagement team to ensure a strong understanding and alignment across the entire sales cycle.   About You: - Relevant experience in Enterprise Sales Development, Strategic Account Management, or Consultative B2B Sales, preferably in payments, fintech, banking, or financial services. - Proven ability to build and sustain deep, multi-threaded relationships with multiple stakeholders up to the C-suite level within a large enterprise environment. - Demonstrated analytical and problem-solving skills, with experience using data/CRM (e.g., Salesforce) for account mapping, opportunity identification, and accurate forecasting. - Exceptional written and verbal communication and presentation skills, with the ability to articulate complex financial/technical value propositions to senior stakeholders. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Eager to understand and navigate long sales cycles. - Commercially minded and possesses a deep understanding of issues large accounts are facing. - AI savvy user of enterprise tools and technologies. - Fluent in English (other languages are a plus) Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Texas Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the North Dallas, TX metro area. *All candidates must be able to work coverage in the Anna, McKinney, Prosper, Melissa, TX metro and surrounding areas. In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. -    Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. -    Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. -    Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances. -    Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts. -    Immediately and accurately process paperwork and perform data entry upon completion of each job. -    Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. -    Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %). Qualifications and Requirements: -    Minimum 1 year experience in a technical role (Appliance repair preferred). -    Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). -    Experience in the use of tools, and diagnostic test equipment. -    Ability to properly trouble-shoot, diagnose, repair and document product/system issues. -    Valid Driver’s license in good standing. -    Ability to obtain appropriate EPA Certification. -    Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds. #LI-DB1 Recruiting Range $25.25 — $29.75 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Texas Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the North Dallas, TX metro area. *All candidates must be able to work coverage in the Frisco, Plano, McKinney and Allen, TX metro areas. In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. -    Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. -    Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. -    Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances. -    Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts. -    Immediately and accurately process paperwork and perform data entry upon completion of each job. -    Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. -    Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %). Qualifications and Requirements: -    Minimum 1 year experience in a technical role (Appliance repair preferred). -    Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). -    Experience in the use of tools, and diagnostic test equipment. -    Ability to properly trouble-shoot, diagnose, repair and document product/system issues. -    Valid Driver’s license in good standing. -    Ability to obtain appropriate EPA Certification. -    Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds. #LI-DB1 Recruiting Range $25.25 — $29.75 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As AI agents redefine software development, Docker is at the center of that shift, providing the local and cloud sandboxed environments that make interactive and autonomous agentic workflows trustworthy by default. At the heart of our trust model is the fact that user credentials and other sensitive secrets are injected at the sandbox layer and never exposed to an agent. An agent can never leak secrets it never sees. The Secrets team builds the software that makes that possible, from easy-to-use SDKs to secure cloud services. We operate at the intersection of the developer experience, enterprise governance, and security—delivering core security features that make Docker sandboxes the best way to run agents and other workloads safely. In this role, you would manage this team, owning its technical direction and delivery and being accountable for its operational excellence. The successful candidate is a hands-on engineer at heart. They have built secure software and scale-out cloud services, and they use that experience to guide their team to sound architectural decisions and a high security bar. They think naturally about isolation and trust boundaries and understand the tradeoffs of running untrusted or semi-trusted workloads. They are skilled at growing and retaining senior individual contributors and thrive in a remote-first environment. They stay close to customers, because the gap between a strong security model and something people actually adopt is where the real work happens. _______________________________________________________________________ RESPONSIBILITIES - Lead a team of engineers building Docker's shared Secrets platform and own its technical direction. - Partner closely with product management to align the team with business and product goals. - Lead through influence across the teams that adopt the platform, making it their default way to handle credentials. - Ensure predictable delivery and operational excellence, and own the team's on-call rotation and incident response. - Hold a high bar for security and engineering excellence, partnering with Security on design reviews and threat models. - Hire and retain top engineering talent. - Facilitate communication across teams and provide status reporting for critical projects. _______________________________________________________________________ QUALIFICATIONS - 5+ years experience managing high-performing engineering teams. - 5+ years of hands-on experience building secure software and scale-out cloud services. - Strong grounding in security fundamentals: authentication and authorization, secret and key management, and threat modeling. - Experience reasoning about isolation and security boundaries for untrusted or semi-trusted workloads. - Experience building platforms, SDKs, or shared services that other teams adopt, including enterprise requirements like audit and policy. - Strong verbal and written communication skills. - Comfortable with a high degree of autonomy and the ability to work remotely across time zones. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Understand the group and team missions. - Meet the team along with peers across the group and the company. - Build relationships with the teams that depend on the Secrets platform. - Start line managing reports and building a rapport. - Gain a high-level understanding of the Secrets platform and how it fits into the sandbox products. - Participate in status reporting and reliability reviews. FIRST 90 DAYS - Work with the team to align on goals and measures of success. - Start career discussions with reports. - Work with the team to improve processes and remove blockers. - Contribute technical input to roadmap and architectural decisions. - Oversee the delivery of a change or feature. - Start hiring for the team. ONE YEAR OUTLOOK (FIRST YEAR) - Drive the long-term technical direction of the platform. - Have had a sustained, positive impact on the growth and performance of your reports. - Have the platform adopted by multiple Docker products. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.   Canada: CA$276,050– CA$441,650 base United States: $197,650 – $318,450 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome. The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results. Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward. You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear. 🔑 You’ll play a key role by... Investigation and root cause analysis Thematic scope & root cause assessment: Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership. Quantitative data analysis: Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns. Qualitative field research & journey auditing: Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design. Evidence synthesis & impact documentation: Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps. Detailed project and workstream delivery Workstream planning & direct execution: Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum. Cross-functional & partner alignment: Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments. Risk governance & record management: Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking. Operational readiness & BAU handover: Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual. Insights, recommendations and business cases Insight synthesis & evidence auditability: Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions. Business case & operational analysis: Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals. Product & Tech process optimisation: Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery. Leadership communications & stakeholder papers: Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making. Team and portfolio contribution Portfolio mobility & cross-functional collaboration: Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve. Proactive risk & insight generation: Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions. Pillar standards & capability development: Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics. Global on-site engagement: Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation. 🤩 We’d love to hear from you if… Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover. Clear history of working directly with external partners, proving you would have the confidence to represent Monzo professionally in day to day delivery conversations. Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review. Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions. Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes. An investigative mindset and the curiosity to understand how work operates in practice. Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams. The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes. Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions. The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation. Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams. Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible. Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality. Experience working in an operational, regulated or customer sensitive environment. Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change. A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery. Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential. Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £41,300 - £52,250 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the team The Competitive Analysis & Insights function is part of the Platform & Business Analytics department in Sony Interactive Entertainment. SIE creates extraordinary experiences around play that inspire millions of people to interact with our products and services. Our team supports global product and business partners by developing actionable competitive insights providing essential context to inform strategic decision making. About the role The Senior Analyst is responsible for driving and completing competitive analysis projects. They need to be self-motivated and independent, capable of managing multiple projects from start to finish, working with varied sets of product & business partners. Their role is crucial in enhancing our analytical capabilities, output, and influence to inform the successful development, market launch, and operation of SIE products. Working alongside the existing team, their role will combine qualitative judgment with strengthening and elevating the team’s quantitative analysis capabilities. What you’ll be doing: Crafting and delivering impactful, actionable competitive market analyses and insights using all relevant sources and employing qualitative and quantitative methods Contributing to and developing our competitive analysis methodology as this function evolves within SIE, with a focus on quantitative analysis Assess market developments, competitor performance and platform strategies using relevant data paired with qualitative insight Managing analysis projects end-to-end, from initial briefing through to final delivery, follow-up, and impact assessment Developing repeatable analytical workflows and models that combine and validate internal & external data, critically assess evidence, and size markets and opportunities Managing and developing intelligence assets, including sourcing, processing, aggregating data, providing access, and distributing information Serving as the point of contact and representative for our team within the broader organisation Improving research efficiency through responsible adoption and implementation of AI tools What we are looking for You're a highly capable market analyst with strongly developed skills in competitive and market analysis and relevant experience in the gaming industry You’re passionate about the gaming sector and knowledgeable about the PC and Mobile categories, and the latest advancements in technology relevant to gaming You're a self-starter who can handle high-level project briefs with varying ambiguity and develop, manage and deliver multiple analysis projects in parallel You're an excellent communicator, crafting compelling narratives and effectively interacting with and influencing diverse stakeholders across all levels of the organisation You’re a strategic thinker with the ability to translate research into plausible scenarios and business implications You excel in quantitative and qualitative analysis and pragmatically adapt your approach to anticipate, interpret and meet client needs You have practical SQL proficiency at extracting and combining data, together with strong spreadsheet modelling skills You’re able to assess source and data quality, reconcile conflicting evidence and explain uncertainty clearly You take ownership of project success, leading with passion and investment, and are proactive and hands-on when required You value and contribute to a diverse team and foster a culture of transparency, curiosity, constructive problem-solving, relationship building and continuous improvement Requirements Experience as a senior analyst in the games industry with a strong understanding of the gaming business and its main actors Proven track record of success in delivering impactful competitive analyses & insight Proficiency in primary and secondary source research, data management and manipulation using relevant tools Excellent storytelling and presentation abilities Strong project management skills to dependably deliver end-to-end projects Desirable Experience within a product-related function Experience engaging with Senior Executives and diverse stakeholder sets Experience working with market insight and consultancy firms and familiarity with gaming market datasets and their coverage, methodologies and limitations Experience developing scenario frameworks, competitor response assessments or indicators for ongoing monitoring Proficiency in written and spoken Japanese would be highly advantageous, though not required Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - USA At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We're looking for an Engineering Manager to join our team. Our managers take on a player/coach role, balancing technical leadership, execution, and people management. The primary responsibility of Engineering Managers is to build and develop strong teams while ensuring high-impact results. We empower engineers to take ownership of problems and support them with mentorship, guidance, and business context. As an Engineering Manager, you will: Drive team impact by fostering high technical productivity and reliability. Cultivate a healthy, results-driven, and collaborative team culture. Represent the team in engineering-wide planning, initiatives, and processes. Partner with Product Managers and Designers to shape our technical roadmap and solve problems that improve the patient and doctor experience. Set and communicate clear team objectives that align with Counterpart's company goals and roadmap. Lead hiring, development, and retention efforts to build a high-performing team. You should get in touch if: You have technical leadership experience managing teams of 3+ engineers. You have a strong background in system design and proficiency in general-purpose programming languages such as Python, Ruby, Go, or Java. You have a track record of leading development projects while creating opportunities for others to grow into leadership roles. You have experience in fast-paced environments, making quick, strategic decisions under competing constraints. You have a proven ability to successfully deliver complex web applications and services. You are adaptable and able to work across various technical systems and concerns. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks : Reimbursement for office setup expenses Monthly cell phone & internet stipend Flexibility to work from home, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $180,000 — $230,000 USD

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Product Marketing Location: Remote US Compensation Range: $180,000 to $210,000 base plus bonus and equity What You’ll Do: As the Principal Product Marketing Manager for the Huntress In-house IT and Security (IIS) segment, the lean IT and security teams at small and midsized organizations who are expected to protect everything with a handful of people (or sometimes just one). Our existing product-aligned PMMs define what each product does and why it matters. You take that work the last mile, creating next-level narratives, new content, and enablement that resonate with your segment so that marketing, sales, and channel partners can have more relevant conversations and close more business, faster. You are Outcome-Obsessed, connecting messaging, enablement, and demand programs to measurable business results. You bring Perfect Imperfection to research and go-to-market work by acting on useful insight, learning quickly, and sharpening the IIS motion each quarter. Candor guides how you work across teams, giving you the confidence to make recommendations, hold a point of view, and push back constructively. Responsibilities: Own IIS segment positioning, value propositions, message architecture, proof points, and a repeatable bill of materials across the personas and key industries of your segment. Conduct ongoing research and analysis to improve the IIS motion, including representing the voice of IIS buyers and their needs in product launch and roadmap conversations. Partner with Product Marketing peers to adapt portfolio and platform content for IIS audiences and key industries. Partner with Campaigns and Growth Marketing to turn audience insight into demand programs, nurture streams, outreach, livestreams, buyer guides, verticalized content, comparison content, business-case tools, demo narratives, and other mid- and bottom-funnel assets. Equip SDRs, AEs, and Customer Account Managers with talk tracks, discovery questions, objection handling, content, and enablement. Support the Channel team with vertical-specific content, battle cards, and the core narratives used to train VARs and distributors, working alongside Channel SEs. Work with our Microsoft alliance team to develop and refine the partnership story and related content, including how Huntress helps customers get more value from their Microsoft licensing. Use AI to orchestrate repeatable workflows for market and buyer analysis, research, and content development, thoughtfully validating outputs for accuracy, relevance, and quality. What You Bring To The Team: You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity software, with measurable results you can show. You have experience marketing and selling to in-house IT and security buyers, with experience serving small and midsized businesses preferred. You bring a buyer-centric mindset and naturally frame messages around pain points, buying triggers, personas, decision-making, and outcomes. You can turn complex technical ideas into clear, compelling narratives for both business decision makers and technical practitioners. You have partnered hands-on with Campaigns or Growth Marketing teams to create programs, nurture streams, and content that contributed to pipeline. You have experience working with sales and channel partners, including VARs and distributors. You collaborate effectively, hold a clear point of view, balance competing stakeholders, push back constructively, and move comfortably between strategy and hands-on execution. You can orchestrate AI-supported workflows for research, analysis, and writing, while applying sound judgment to validate and improve the output. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote