Location: Wisconsin - Milwaukee
Managed By:
Owned By:
About Us
Park Lafayette Towers is owned by Cottonwood Residential and managed by Mandel Group. Together, our two organizations are partnering to hire an exceptional
Property Manager for Park Lafayette Towers
. Cottonwood Residential, based in Salt Lake City, Utah, and Mandel Group, headquartered in Milwaukee, Wisconsin, bring decades of multifamily experience and a shared commitment to creating exceptional communities and delivering outstanding resident experiences. We are excited to bring together the strengths and expertise of both organizations as we search for the next leader of the Park Lafayette community.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Relocation assistance is available for qualified candidates.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
3+ years of experience in multifamily property management
3+ years of experience leading, developing, and managing on-site teams
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Join Us?
At Park Lafayette, you’ll have the opportunity to join a team supported by the experience and resources of both Mandel Group and Cottonwood Residential. Together, we share a commitment to operational excellence, collaboration, and creating exceptional living experiences for our residents. As Property Manager, you’ll play an important leadership role at Park Lafayette, with the support of two experienced multifamily organizations committed to the success of the community and its team. We offer competitive compensation and benefits, professional growth opportunities, and the chance to make a meaningful impact at a premier community.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
США; Relocation assistance is available for qualified candidates
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Westwood, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Care Coordinator, Embedded that will work out of our client's senior living facility in Westwood, NJ,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior living facility in Westwood, NJ.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Rate: $19.00/hr
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Colorado - Colorado Springs
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Senior Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Senior Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
3+ years of experience in multifamily property management
3+ years of experience leading, developing, and managing on-site teams
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk.
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property.
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed.
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone.
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
MandateWire is a leading subscription publication within FT Specialist, providing exclusive intelligence on the investment activities of asset owners worldwide.
Our London-based reporting team covers investors across Europe, with reporters focusing on specific geographic markets. Reporters develop strong relationships with key decision-makers to uncover exclusive insight into asset owners’ investment strategies, manager appointments and mandate activity.
This role will focus on Central European asset owners, with particular emphasis on German-speaking pension schemes, insurance companies, charities, family offices and wealth management organisations. You will build a strong network of senior industry contacts, identify and break exclusive stories, and contribute written and multimedia journalism to MandateWire’s coverage.
Key Responsibilities
Build and maintain relationships with senior representatives of asset owners across the DACH region and Central Europe through regular telephone interviews, virtual meetings and industry events.
Research and write accurate, original news stories covering investment mandate searches and tenders, asset manager appointments and terminations, strategic asset allocation changes, investment manager selections, consultant appointments and broader investment governance developments.
Conduct independent research using annual reports, regulatory filings and other public sources to identify newsworthy developments.
Maintain and update MandateWire’s proprietary database with timely and accurate market intelligence.
Generate a consistent pipeline of exclusive mandate opportunity stories for publication in daily subscriber alerts.
Expand and develop a high-quality network of asset owner contacts.
Contribute feature articles, market analysis and trend pieces.
Create engaging multimedia content, including video interviews, podcasts and other digital formats, to enhance MandateWire’s editorial coverage and audience engagement.
Represent MandateWire at industry conferences and events, including moderating panel discussions, hosting webinars and interviewing senior industry figures on stage.
Collaborate closely with colleagues across the European editorial team to support comprehensive market coverage.
Required Skills/Experience
Fluency in German, with the ability to speak, read and translate to a professional standard.
Strong communication and interviewing skills, with the confidence to build relationships with senior industry contacts.
Excellent written English, with the ability to produce clear, accurate and engaging content.
Strong research and analytical skills, with the ability to identify newsworthy developments from complex information.
Strong organisation and prioritisation skills, with the ability to manage competing deadlines.
A curious, proactive approach, with excellent attention to detail and a commitment to accuracy.
Desirable
Knowledge of institutional investment, pensions, asset management or financial markets.
Journalism or business reporting experience.
Experience producing multimedia content or contributing to webinars, panels or live events.
Fluency in another European language.
What's in it for You? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Lanham, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Chicago, IL
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Vendor Relationship Representative supports the department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Is able to work with general supervision.
*This role is onsite at our Chicago office on Tuesdays and Thursdays.
What You'll Do:
Develop and maintain positive vendor relations to ensure superior customer satisfaction
Receive and handle customer calls and email requests for services
Manage the scheduling and completion of all services assigned by customers
Manage real-time inquiries while keeping track of and responding to commitments to follow up with customer/vendor inquiries
Identify, research and resolve customer issues using the company’s web-based systems and databases
Source new vendors to perform required services, as needed
Resolve or escalate all disputes or un-satisfied service confirmations
Maintain open communication with Vendors in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship
Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in-person
Enter information into our database and ensure consistency and accuracy
Be able to educate clients on the benefits of the Lessen service offering
Resolve most/all client and Affiliate issues without escalation
Remain on the queue and address all requests
Provide creative solutions to meet client needs and maximize value
Contribute to special projects and continuous improvement initiatives, as requested by Operation’s management or the client
Provide management with recommendations to changes in procedures, as needed
You Should Have:
Advanced proficiencies in: Microsoft Word, Excel, PowerPoint, and Outlook
3+ years work experience
Account Management experience a plus
Compensation:
$20.00 an hour
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment is working with a leading customer experience company that is seeking to onboard a
Customer Advisor
to join their team.
Position: Customer Advisor
Location: Athens, Greece
Model: Hybrid
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Handle incoming customer calls and emails
Provide accurate, valid and complete information using the appropriate methods and tools
Identify opportunities to generate revenue through cross-selling and upselling during customer interactions
Meet individual and customer service team targets, including case-handling quotas
Maintain accurate records of customer interactions and process customer accounts and documentation
Follow established communication procedures, guidelines and policies
REQUIREMENTS:
Native or near-native level of Polish
Fluent in English
Previous sales experience with the ability to generate revenue through cross-selling and upselling
Strong telephone customer service and active-listening skills
Customer-oriented approach and ability to adapt communication to different customer profiles
Excellent communication skills
Good MS Office skills
BENEFITS:
Indefinite contract
14 salaries per year
Hybrid model
Daily meal voucher
Private health insurance, including dental and optical care
Challenging working environment
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
And many more!
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
SMB Account Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager
to join our
Manchester
team. In this role, you’ll help our restaurant partners grow their businesses by improving their delivery operations, attracting new customers, and leveraging our latest technology to get the very best out of our platform.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team in Manchester City Centre. We focus on high-velocity, desk-based relationship management, acting as the primary consultants for our diverse partner base to ensure their long-term success.
Here’s what your day-to-day might look like:
Strategic Portfolio Management:
Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
Relationship Partnership:
Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
Campaign Execution:
Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
Consultative Selling:
Guide partners on how to offer the best delivery experience and take advantage of our latest technology and perks.
Cross-Functional Collaboration:
Liaise between your restaurant partners and internal Deliveroo teams to ensure our solutions are delivered according to their specific needs.
Base Salary
: £29,300 + up to £6,000 bonus yearly
Start Date:
Jan/Feb 2027
Hybrid model:
3 days in office / 2 days remote
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven Account Management:
A track record in an account management role with experience in telephone-based support and selling.
Data-Led Problem Solving:
The ability to understand problems and get to the crux of an issue quickly using data, without over-complicating solutions.
Creative Communication:
An excellent phone manner and the ability to remove barriers through creativity and persuasive communication.
Tech Curiosity:
A genuine enthusiasm for technology and a keenness to learn how digital tools can help partners excel in a competitive marketplace.
Results-Oriented:
A proactive mindset focused on driving positive outcomes for both our partners and the Deliveroo business.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager (French Market)
to join our
Manchester
team. In this role, you’ll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing, technology, and operational excellence.
This role offers a £35,300 OTE yearly package (basic salary £29,300 + up to £6000 bonus yearly).
This role is hybrid (3 days a week in office / 2 days remote working).
Start Date - November 2026
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team. Based in Manchester City Centre, we are a high-energy group that supports local independent restaurants through a desk-based consultancy model, helping them navigate the rapidly expanding delivery industry.
Here’s what your day-to-day might look like:
Portfolio Management:
Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations.
Relationship Partnership:
Maintain long-term relationships with our French partner base, ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo.
Campaign Execution:
Drive engagement with national and local marketing opportunities to improve key performance metrics, including order volume and partner retention.
Operational Liaison:
Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs.
Data-Driven Strategy:
Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible.
What You’ll Need to Thrive
Essential:
Professional fluency in French
, with the ability to converse confidently with business owners in the French market.
Proven track record in account management
, with strong relationship-building skills that consistently produce positive results.
Strong communication skills
, specifically an excellent phone manner and experience providing high-quality support via telephone or video.
Analytical ability
, with a knack for understanding complex problems and finding the crux of an issue quickly using data.
Creative problem-solving
, with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Clinical Pharmacy team is an innovative team that utilizes a member-centric approach to provide comprehensive medication management services. The Pharmacy Programs Specialist will work to support Medicare quality metrics, medication management initiatives, and maintain Centers for Medicare and Medicaid Services compliance standards.
In this role, you would perform validation of claim adjudication ensuring appropriate access to care and support telephonic outreach for plan members, providers and other healthcare professionals. In addition, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners.
As a Pharmacy Programs Specialist you will:
Create, manage, and respond to cases and/or escalate to Clinical Pharmacists on the Team.
Contribute to improving Part D Star measures by resolving root causes of medication management problems and taking appropriate action to provide recommendations based on profile review or patient interview.
Represent for the Pharmacy team and participate in cross-functional team meetings
Collect and present data and trends from Pharmacy Benefits Manager (PBM) delegated functions to cross-functional operational workgroups to propose process improvements
Deliver on cross-functional team initiatives and ad-hoc projects that impact Clover business goals
Provide guidance to internal and external teams in regards to pharmacy clinical and regulatory workflows, policies and processes
Serve as a liaison between PBM Account Management Team and Clover Health and escalate any questions that need PBM involvement for resolution.
Organize pharmacy team meetings with internal and external partners.
Think critically and problem solve to prioritize and work more efficiently
Improve team’s capacity and knowledge
Distribute work to peers and strategize completion of quality assurance projects that require short turn around times
Provide recommendations on and deliver Part D content knowledge updates on internal knowledge base directory annually and ad-hoc
Lead educational training for cross functional teams on Part D knowledge and vendor platforms
Participate in call center quality assurance reviews
Perform strategic work to increase MTMP Star measure
Navigate and use tools and platforms required for task/queue-based work
Show curiosity as to how work impacts the business and how that work is generated
Complete a larger volume of assigned tasks with increasing focus on program/project-based opportunities and work and serve as a resource to others
Communicate with the pharmacy leadership team in a timely manner when issues arise.
File, review, and validate reports to ensure compliance with Medicare guidelines.
Gather data and generate reports to improve clinical pharmacy quality metrics.
Participate in training and orientation of new team members, as needed.
Execute other job duties as assigned.
Success in this role looks like:
Within 90 days:
You have seamlessly integrated into the Pharmacy team and completed all the necessary training modules, familiarize yourself with the organization's platforms, and established a strong knowledge of Clover Health Part D benefit. You are capable of validating claim adjudication to ensure appropriate access to care and provide telephone support to plan members, prescribers, and pharmacies.
Within 6 months:
You will be fully engaged in oversight of accurate Part D benefits that are in compliance with CMS requirements. You have demonstrated the ability to collaborate effectively with interdisciplinary teams, providing member experience support and contributing to resolving member medication related escalations.
Long-term:
You will be measured based on pharmacy operational metrics, the integration of innovative technologies to enhance pharmacy services and improve patient outcomes, the enhancement of operational efficiency, and contributions to achieving the organization’s strategic objectives and key results.
You should get in touch if:
You have a National Certification (CPhT) Pharmacy Technician License (preferred).
You have at least three (3) years of experience working in pharmacy, managed care organization, medical office or in a hospital setting.
You are fluent in English and Spanish, both orally and in writing.
You have an understanding of managed care.
You have PC skills in Windows-based applications.
You have excellent written and oral communication skills.
You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$53,800
—
$70,000 USD
Location: Mumbai
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.
Purpose of the Job:
To manage clinical operations, facilitate referrals, and monitor the quality of care delivered by the provider network.
It is a permanent position focused on operationalizing high-quality clinical care.
Working Hours: 48 hours per week.
Schedule: 5 or 6 days a week; various shifts may be applicable.
Hybrid Work: Hybrid working can be considered as per the need of the job.
Responsibilities:
1. Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering to Lyra’s established risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or the partner provider network, matching based on clinical specialty and language preference.
Accurately capture and document all clinical intake data, including CORE-10 scores and work impact metrics, in the database to ensure a seamless handover to the treating clinician.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, ensuring they meet the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust the treatment plan as necessary, or escalate to the Senior CCM for complex case review.
4. Documentation Oversight & Quality Assurance
Conduct systematic monitoring of all active clinical cases from initiation to closure to ensure strict adherence to Lyra’s clinical documentation standards.
Proactively follow up with internal clinicians and affiliate providers to secure missing or delayed clinical notes, treatment plans, and discharge summaries.
Audit case files for the accurate inclusion of outcome measurements, specifically tracking the consistent use of CORE-10 and work impact scores.
Ensure all clinical documentation is captured within the database in a timely manner, maintaining a high standard of data integrity for audit readiness.
Identify and escalate recurring documentation gaps to the Senior CCM to facilitate targeted provider training and performance management.
5. Affiliate Network & Specialty Support
Serve as the primary point of operational contact for the partner provider network, offering continuous support regarding administrative and portal requirements.
Maintain and verify the accuracy of the affiliate database, ensuring all partner providers have professional, updated bios that reflect their current clinical expertise.
Routinely audit and update provider specialties and language proficiencies to ensure the intake team can perform precise referral matching.
Assist in the onboarding process by training new affiliates on Lyra’s specific clinical protocols, risk management procedures, and case referral workflows.
Support partner providers in navigating cross-border referral processes and understanding local compliance nuances.
6. Protocol Adherence
Intervention Alignment: Rigorously audit treatment plans to ensure all clinical interventions align with Lyra’s evidence-based, short-term, and solution-focused models.
Workplace Focus Integration: Evaluate clinical goals to ensure they are specifically designed to improve the service user’s level of functioning within the workplace, focusing on "Work Impact" and productivity restoration.
Goal-Oriented Care: Verify that every treatment plan includes clear, measurable objectives that can be reasonably achieved within the prescribed short-term session limit.
Clinical Gatekeeping: Identify and address "clinical drift" where therapy may be deviating from the brief intervention framework or losing its workplace-centric focus.
Standardized Assessment Review: Monitor the consistent application of clinical outcome measures (such as CORE-10) to validate that the intervention protocol is resulting in measurable symptom reduction.
Provider Consultation: Provide direct feedback and consultation to partner providers when treatment plans do not meet Lyra’s specific clinical protocols or service level agreements.
Case Escalation: Manage the transition of cases that require longer-term or higher-acuity care, ensuring the handover remains compliant with Lyra’s global clinical standards and local professional guidelines.
7. Miscellaneous
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in every interaction with colleagues, providers, and service users.
Task Ownership & Accountability: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization Initiatives: Proactively identify gaps in current workflows and take the initiative to propose and implement solutions that enhance operational efficiency and clinical outcomes.
Cross-Functional Coordination: Collaborate seamlessly with the Clinical Lead, Client Success, and Product teams to ensure the delivery of the highest quality care to both clients (companies) and individual customers.
Workshop Delivery & Training: Participate in opportunities to deliver onsite or online workshops and training sessions for client organizations as requested.
Content Creation: Contribute to the development of clinical content, training manuals, and affiliate-facing materials to maintain Lyra’s position as a thought leader in mental health.
Event Participation: Represent Lyra Health at professional events, webinars, and industry conferences to promote Lyra’s transformative care model and clinical research.
Experience:
Qualification: Masters in Clinical or Counseling Psychology; RCI registration is desirable.
Experience Level: 3–6 years of progressive working experience in a clinical setting.
Specialized Experience: Strong preference for candidates with a background in EAP or workplace mental health, particularly with work-impact cases.
Global Exposure: Experience navigating diverse healthcare systems and cultural nuances is preferred.
Technical Skills: Proficiency in Google Suite and CRM systems.
Linguistic Skills: Must be bilingual in Hindi and English.
About You:
Clinical Acumen: Strong clinical understanding with the ability to identify and assess clinical risk within a case management framework.
Problem Solver: Analytical approach to solving operational bottlenecks and navigating network challenges.
Autonomous & Accountable: Able to manage individual caseload responsibilities and escalate clinical concerns accurately.
Detail-Oriented: Meticulous attention to detail in monitoring clinical notes and auditing outcome measurements (CORE-10).
Communicator: Clear verbal and written skills for managing relationships with external providers and internal teams.
Proactive & Adaptive: Continuous improvement mindset to refine referral and coordination processes.
Organized: Exceptional ability to prioritize operational tasks and meet reporting deadlines under pressure.
Collaborative: Collaborates effectively with internal stakeholders to achieve a seamless global account experience.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Location: Pakistan; Georgia; Azerbaijan; India; Indonesia; Kazakhstan; Ukraine; Armenia; Philippines
Workplace: Remote
ABOUT THE COMPANY
Turning marketing into a market-domination weapon, we created a new category — the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: full transparency, control, and predictable outcomes. We are the #1 lead marketplace in the USA, and we are accelerating.
ROLE OVERVIEW
We are looking for an Outbound Calling Officer to proactively contact property owners, buyers, sellers, investors, landlords, and tenants, and turn those conversations into qualified opportunities.
This role is not about "making calls." It is about disciplined outbound prospecting, sharp qualification, accurate CRM documentation, and timely follow-up — at high volume, without losing quality. The core performance standard is a minimum of 300 outbound call attempts per working day.
REQUIREMENTS
- High school / intermediate qualification, bachelor's degree, or equivalent education
- 2-3 years of experience in outbound calling, telesales, telemarketing, customer service, lead generation, or appointment setting
- Neutral US accent and confident, professional phone communication with US-based leads
- Experience in real estate, property acquisition, brokerage, mortgage, or investor lead generation is highly desirable
- Excellent verbal communication, active listening, questioning, and objection-handling skills
- Comfort working with CRM systems, dialers, spreadsheets, and productivity tools
- Ability to sustain high-volume outbound activity in a target-driven environment while maintaining accuracy and professionalism
WHAT YOU'LL BE DOING
Outbound prospecting & lead generation
- Make a minimum of 300 outbound call attempts per working day using the company-approved dialer, CRM, and lead lists
- Contact prospective buyers, sellers, property owners, investors, landlords, tenants, and other assigned real estate leads
- Use approved scripts and talk tracks while keeping a natural, professional, consultative conversation style
- Present the company and its services accurately, identify interest, and establish the appropriate next step
- Generate qualified opportunities and transfer or assign them to the relevant Representative
- Schedule property discussions and callbacks in line with campaign requirements
Lead qualification
- Ask structured discovery questions to determine property ownership, location, property type, transaction objective, motivation, timeline, and decision-making authority
- Capture pricing expectations, property condition, financing status, and preferred communication method where relevant
- Distinguish qualified, nurture, callback, disqualified, and do-not-contact outcomes per the approved qualification framework
- Escalate high-intent or time-sensitive opportunities promptly
CRM, follow-up & data management
- Disposition 100% of completed call attempts and record accurate notes for meaningful conversations
- Update contact, property, qualification, callback, and appointment information immediately after each interaction
- Complete scheduled callbacks and follow-ups within the committed timeframe
- Maintain confidentiality and protect customer, property, and company information
Communication & compliance
- Communicate clearly and confidently, including when handling rejection, objections, or difficult conversations
- Use approved objection-handling techniques without misleading, exaggerated, or unverified representations
- Observe company policies, consent requirements, do-not-contact procedures, data privacy controls, and telemarketing rules for the relevant market
- Participate in coaching, call calibration, quality reviews, and product training, and apply feedback consistently
HOW PERFORMANCE IS MEASURED
Performance is assessed through a balanced combination of activity, quality, conversion, data discipline, and schedule compliance.
- Daily outbound call attempts — minimum 300 per working day (30%)
- Qualified leads generated — campaign target set by management (20%)
- Quality Assurance score — 95% or above (15%)
- CRM documentation accuracy — 95% or above (15%)
- Schedule adherence & attendance — 95% or above (10%)
Volume benchmarks: 300+ calls per day, 1,500+ per week, approximately 6,000-6,600 per month.
Quality safeguard: the numerical dialing target does not, by itself, constitute satisfactory performance. Repeatedly abandoned, duplicated, improperly dispositioned, deliberately shortened, or otherwise non-compliant calls may be excluded from productive activity and may negatively affect performance evaluation.
THIS IS NOT FOR YOU IF
- You treat the dial count as the goal instead of qualified opportunities
- You cannot stay composed and productive through rejection and unanswered calls
- You skip dispositions, notes, or scheduled callbacks
- You need detailed instructions instead of taking ownership of your leads and follow-ups
- You are not comfortable with a consistent 300-call daily standard
WHAT WE EXPECT FROM YOU (FIRST 3 MONTHS)
Week 1: Complete systems, script, compliance, objection-handling, and CRM training; demonstrate accurate call dispositions and supervised call readiness.
Weeks 2-4: Progress toward the 300-call daily standard while maintaining coaching responsiveness, data accuracy, and minimum quality requirements.
Day 30: Consistent activity, lead quality, QA results, CRM discipline, attendance, and measurable progress against campaign targets.
Day 60: Sustained performance, improved conversion effectiveness, reliable follow-up execution, and acceptable schedule adherence.
Day 90 (the bar): Successful completion of probation based on overall weighted KPI performance, conduct, attendance, and compliance with company standards.
CORE COMPETENCIES
- Communication — clear, confident, respectful, and persuasive telephone communication
- Resilience — maintains composure and productivity despite rejection and objections
- Accountability — owns assigned leads, follow-ups, data accuracy, and performance commitments
- Attention to detail — records factual, complete, and usable CRM notes and dispositions
- Coachability — receives feedback constructively and demonstrates measurable improvement
- Integrity — represents company services accurately and complies with approved procedures
- Time management — balances dialing volume, conversations, documentation, callbacks, and handoffs
- Team collaboration — coordinates effectively with Sales, Acquisition, QA, and management teams
WORKING CONDITIONS
- Target-driven role requiring sustained telephone and computer usage throughout the working day
- Working hours aligned with the targeted US market, and may include evening/night rotational shifts where operationally required
- Calls will be monitored or recorded for quality assurance, training, compliance, and performance management in accordance with applicable policy and law
- Performance targets may be adjusted where there are documented operational constraints such as insufficient lead inventory, system downtime, or approved training
WHAT WE OFFER
- Direct impact on pipeline and revenue from day one
- Remote-first, flexible work environment
- Competitive compensation
- 3 weeks paid vacation + 5 paid sick days
- Access to learning resources
- AI-driven workflows and tooling
- Fast-moving, execution-focused team
Location: South Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We’re looking for an experienced, highly driven Business Development Representative (BDR) who thrives in a fast-paced, high-volume outbound sales environment.
This is a phone-heavy role, and cold calling will be a core part of your day. You’ll be expected to confidently complete 80+ cold calls per day, engage decision-makers, qualify opportunities, overcome objections, and book high-quality meetings for the sales team.
If you have strong outbound sales experience, are comfortable spending a significant portion of your day on the phone, and know how to turn cold conversations into qualified opportunities, we want to hear from you.
Experience conducting client-facing sales demos or product demonstrations is a strong bonus.
Key Responsibilities
Make 80+ outbound cold calls every day to prospective customers.
Prospect and engage potential clients through phone, email, LinkedIn, and other outbound channels.
Identify and qualify decision-makers based on defined target customer criteria.
Generate qualified sales opportunities and consistently book meetings for the sales team.
Confidently handle objections, gatekeepers, and cold prospects.
Maintain a strong understanding of the company's offering and communicate its value clearly.
Conduct discovery conversations to understand prospects' needs, challenges, and buying potential.
Maintain accurate prospecting activity, notes, follow-ups, and pipeline data within the CRM.
Consistently work toward individual and team KPIs, including call volume, conversations, meetings booked, and qualified opportunities.
Collaborate closely with Account Executives and other sales team members to improve messaging and conversion rates.
Where applicable, support or conduct client-facing product demos and sales presentations.
Requirements
3–4+ years of experience in Business Development, Sales Development, outbound sales, or a similar B2B sales role.
Proven high-volume cold-calling experience is essential.
Demonstrated ability to consistently complete 80+ outbound calls per day.
Strong telephone presence with excellent verbal communication and active listening skills.
Proven experience generating leads and booking qualified sales meetings.
Strong objection-handling, qualification, and follow-up skills.
Comfortable working toward ambitious activity and performance targets.
Experience using CRM and sales prospecting tools.
Excellent written and spoken English.
Highly organized, self-motivated, resilient, and comfortable working independently in a remote environment.
Experience conducting sales demos or client-facing product demonstrations is a bonus.
Benefits
💰 Competitive base salary and uncapped commission structure
🚀 Accelerated career growth and pathing into senior sales roles
🎯 Performance-based incentives and spot bonuses
🤝 A high-performance, collaborative team culture
Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia; Al Jubail, Saudi Arabia
We are looking for a *Secretary / Office Support Assistant* to provide administrative and secretarial support to managers and department personnel in an office environment. The successful candidate will be responsible for managing calendars, coordinating meetings, handling office requests, maintaining records, and supporting daily administrative operations.
Key Responsibilities
Manage calendars, appointments, meetings, and meeting room bookings for managers.
Handle phone calls, receive visitors, and direct inquiries to the appropriate personnel.
Process gate passes, corporate service requests, taxi requests, and other office-related requests.
Manage office stationery, supplies, B2B shopping carts, and follow up on orders and deliveries.
Prepare and maintain timesheets, e-leave applications, and employee leave records.
Coordinate business travel requests, travel arrangements, and related services for employees.
Prepare expense reports and support miscellaneous payment-related requests.
Collect reports and provide general administrative, secretarial, and office support to managers and department staff.
Requirements
Associate Diploma or higher qualification is preferred.
Bachelor’s degree is an advantage.
3–5 years of relevant experience* as a Secretary, Administrative Assistant, Receptionist, Office Support Assistant, or in a similar administrative role.
Experience in office administration, reception, help desk support, or expediting is preferred.
Basic knowledge of Microsoft Office applications and standard office equipment.
Good telephone etiquette and the ability to receive and convey messages accurately.
Good English communication skills, both written and verbal.
Strong organizational, coordination, and follow-up skills.
Ability to manage multiple administrative tasks and work effectively in an office environment.
Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia; Al Jubail, Saudi Arabia
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Morocco; United Arab Emirates; Egypt; Lebanon; Saudi Arabia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a driven, confident, and results-oriented Sales Development Representative who is
fluent in both Arabic and English
to join a fast-paced B2B sales environment.
This is a high-volume outbound sales role for someone who is comfortable prospecting, generating leads, speaking with business decision-makers, and consistently making 80–100 outbound calls per day.
The ideal candidate has hands-on B2B sales and lead generation experience, excellent communication skills, and the resilience to thrive in a target-driven environment.
Key Responsibilities
Make
80–100 outbound calls per day
to prospective B2B customers.
Research, identify, and qualify potential business prospects and decision-makers.
Generate new leads through proactive outbound prospecting and cold calling.
Engage prospects confidently in both
Arabic and English
.
Understand prospects' business needs and identify potential sales opportunities.
Qualify leads based on established criteria and progress suitable prospects through the sales pipeline.
Schedule qualified meetings and demos for the wider sales team.
Maintain accurate prospect information, activities, and follow-ups within the CRM.
Consistently work toward individual and team KPIs, including call volume, qualified opportunities, and meetings booked.
Follow up persistently and professionally with prospects across multiple touchpoints.
Collaborate with sales leadership to continuously improve outreach strategies, messaging, and conversion rates.
Requirements
Fluent Arabic speaker – essential.
Fluent spoken and written English – essential.
Previous B2B sales experience is required.
Proven experience in lead generation, outbound prospecting, or cold calling.
Comfortable completing 80–100 outbound calls daily.
Strong telephone communication and objection-handling skills.
Confident engaging with business owners, managers, executives, and other decision-makers.
Experience using a CRM and maintaining accurate sales activity records.
Strong organizational and follow-up skills.
Resilient, self-motivated, competitive, and comfortable working toward ambitious sales targets.
Reliable internet connection and a professional remote working environment.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Westwood, NJ
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Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote - USA; You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity