Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
VALORANT Mobile brings VALORANT’s competitive spirit, distinctive style, and vibrant world to millions of players every day. Together with our development and publishing partners, we’re building a tactical shooter where precise gunplay, team strategy, and player creativity create unforgettable competitive moments. As a Principal Concept Artist on VALORANT Mobile, you will shape that creative work, inspiring our partners to push what VALORANT can become while preserving what makes it unmistakably VALORANT.
You will lead the visual direction of major features and moments developed with our development and publishing partners, from Lunar New Year social hub themes and Mobile-original skin explorations to the visual tone of new in-game experiences. Working closely with China product leadership and the VALORANT Creative Director, you will turn product goals and player insights into compelling creative direction and guide partner teams from early exploration through final execution. You will also own the ongoing creative review of partner-developed content, providing clear, actionable feedback that raises craft quality and maintains consistency with VALORANT’s characters, world, and visual identity.
Responsibilities:
Lead visual direction for major VALORANT Mobile features and moments, establishing creative concepts, visual targets, and quality expectations with external development and publishing partners. Engage early to align on direction, surface creative risks, and reduce avoidable rework
Own creative review across partner-developed content, including sprays, emotes, icons, player cards, and other in-game assets. Provide actionable feedback from concept through final execution on craft quality, shape language, composition, stylistic consistency, and character likeness
Translate VALORANT’s creative direction and IP foundations into clear briefs, visual references, style guides, and review criteria that help partners deliver consistently high-quality work
Partner with the VALORANT Creative Director and relevant discipline and area leads to maintain creative continuity across PC and Mobile, bringing player motivations, Chinese youth culture, and global creative trends into content tailored to mobile audiences
Establish a consistent review process with product, production, creative, and publishing partners. Consolidate feedback, clarify priorities, and track creative issues through resolution
Resolve creative questions within agreed guidelines and escalate new IP interpretations, significant departures from established direction, and unresolved creative disagreements to the appropriate owners
Build trusted relationships with creative leads on our external development and publishing partners, providing direction and coaching that strengthens their creative judgment and ability to deliver high-quality work independently
Required Qualifications:
8+ years of experience in game development with 8+ years leading or directing art teams
Deep and demonstrable passion and knowledge of the VALORANT IP, from overarching story to character interactions and dynamics, to character likeness
Demonstrable ability to lead creative work across multiple distributed teams and partners
Practitioner, mentor, and student of world-class visual design practices able to maintain the highest standards of professionalism and craft across the art org.
Skilled communicator with experience providing and maintaining feedback for a large art team, Style Guides, and running art reviews and making presentations to the team.
Demonstrated deep understanding of player motivations and needs for the games they have worked on
Knowledge of various art disciplines and artistic trends
Demonstrated understanding of how to appeal to a global audience
Desired Qualifications:
5+ years in a leadership role on a shipped game or live service.
Experience Art Directing the work of scaled teams and outsource studios
Experience as an Art Director or key artistic decision maker on at least one of the following: shipped games, live services, or R&D projects
Demonstrable experience in driving org culture and health.
Experience working within First Person Shooter genre and/ or team based competitive games
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As a
Game Designer
, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity help craft in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to create and iterate player-focused designs that will delight millions around the world.
As a
Senior Game Designer (Systems)
on the
Unpublished R&D Product
team, you will help shape cohesive player experiences across major releases. You will bring together gameplay, systems, and creative intent into a clear design direction, then work with designers and cross-disciplinary partners to carry it from concept through development, release, and iteration. This is a hands-on design role for someone who can lead a broad problem space without losing sight of the details that make a game compelling. You will report to the Game Director of the team.
Responsibilities
:
Own the design direction for major releases, defining player experience goals, design pillars, and the connections between features and content.
Bring together gameplay systems, content, and thematic and narrative intent into a cohesive player journey, partnering with craft specialists rather than replacing their expertise.
Lead design work across disciplines from early exploration through implementation, testing, release, and post-release iteration; make informed decisions about scope, priorities, quality, and design trade-offs.
Identify opportunities for new mechanics and systems, develop multiple viable approaches, and articulate their player impact, dependencies, risks, and long-term implications.
Contribute hands-on to the design, prototyping, implementation, and refinement of high-impact systems and features.
Use playtests, player insights, and data to evaluate design hypotheses and improve the player experience.
Create clear design principles, documentation, and feedback that help partners align and execute; support other designers in raising the quality of their work.
Required Qualifications:
8+ years of experience in professional game design.
Experience owning the design of a major release or comparably broad content update for a live game, from planning and development through launch and subsequent iteration.
Strong systems design craft, with demonstrated ability to connect multiple features and systems into a coherent player experience and anticipate the downstream effects of design decisions.
Strong gameplay instincts and the ability to work with narrative and thematic goals to improve how a game feels and what players experience, without needing to be a narrative specialist.
Experience guiding cross-disciplinary teams through ambiguous design problems, building alignment, and making practical quality and scope trade-offs.
Ability to communicate design goals, rationale, and implementation needs clearly through documentation, discussion, and feedback.
Fluent in Mandarin Chinese.
Desired Qualifications:
Experience establishing a design vision and leading the development of multiple major updates for a live game.
Experience designing and evolving systems that support sustained player engagement.
Experience mentoring or coaching other designers.
Experience with early-stage development, prototyping, and iterative design.
Fluent in spoken and written English.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Athens, Greece
🔎 Have you already built AI systems that other people use, and do you want to own them end to end, from the first measurement to production? Do you want to apply your machine learning experience to security-relevant AI?
💡
CENSUS Junior AI Engineer
is your opportunity to join our AI team and own features in our production AI systems and products. You will
build, evaluate, and ship LLM-powered features
on security data, and help guide the interns on the team as you grow.
Why Join?
🔹
Real Ownership:
Own features in production AI systems end to end, from data and a first measurement through evaluation, deployment and iteration.
🔹
Elite Team:
Work alongside world-class AI and cybersecurity experts.
🔹
Hands-on AI:
High-impact work across
LLM features, RAG and agent systems, evaluations, datasets, and fine-tuning
.
🔹
Mentorship:
A named AI-team mentor for your first months, and code review on every pull request.
🔹
Remote Work Model:
Fully
remote in Europe
.
🔹
Growth:
A clear path to
AI Engineer
as you take on larger, less defined work.
What You’ll Do
🔹
Design, build and ship LLM-based features
, together with the evaluations that prove they work.
🔹
Own work on retrieval (RAG), agent and tool-routing systems
that answer questions over real security data.
🔹
Build datasets and fine-tune open models
on security data, and measure the result against a baseline.
🔹
Scope your own tickets
with your mentor and back every change with before-and-after results.
🔹
Review your teammates’ pull requests
and help guide our interns.
Who We’re Looking For
🚀
Required Skills:
🔹 At least
1 year of hands-on experience
in AI, Machine Learning or Data Science engineering. Internships count, and so does industry or research-lab work.
🔹 A track record of
shipping
: at least one ML or LLM feature that went into production or into a codebase other people used.
🔹 Strong
Python
, with readable, tested code that others can review.
🔹 Experience in a team codebase:
Git, pull requests
, and both giving and receiving code review.
🔹 Practical experience
building LLM applications
(prompting, RAG or agents) and evaluating them, not only calling an API.
🔹 A solid grasp of
machine learning fundamentals
, and the ability to design an experiment and read its results honestly.
🔹 Working knowledge of
SQL and Docker
.
🔹 The ability to work independently on a well-scoped ticket and to say early when you are stuck.
🔹 Good
written English (non-English resumes will be rejected)
, and the habit of backing claims with evidence.
✨
Bonus Skills (Make Your Application Stand Out!):
🔥 Fine-tuning LLMs (
LoRA, SFT, DPO
) or building evaluation sets.
🔥
GPU training
or model-serving experience (e.g. vLLM).
🔥
Vector databases
, cloud or Kubernetes experience.
🔥 Published papers or research experience.
🔥 Interest in
security or cryptography
(we will teach you the domain).
The Details
📌
Who Can Apply?
🔹 Open to
graduates (Bachelor’s, Master’s or PhD)
in Computer Science, AI, Machine Learning, Data Science or related fields, or candidates with equivalent practical experience, with at least
1 year of hands-on experience, internships included
.
🔹 Europe-based candidates are prioritised.
📍
Location:
Remote in Europe.
📄
Contract:
Full-tiume
🎯
Career Path:
Grow into an
AI Engineer
role as you take ownership of larger parts of our AI systems.
About CENSUS
CENSUS is a globally recognized cybersecurity firm delivering top-tier IT and OT security solutions. We work with Fortune 500 companies, financial institutions, critical infrastructure, and secure communications providers worldwide. Our expertise spans cutting-edge research, scientific analysis, and deep engineering experience, ensuring unmatched security for products, infrastructure, and organizations.
🔗 Learn more about us at
CENSUS | Cybersecurity Engineering
Location: Athens, Greece
The start date for this internship is rolling (each intern starts when hired and ready) and will run for up to 6 months.
🔎 Are you excited to build real AI systems—not side projects—and see your work ship into production? Do you want to turn your passion for machine learning into hands-on expertise on security-relevant AI?
💡
CENSUS AI / ML / Data Science Internship
is your opportunity to gain world-class expertise, hands-on experience, and mentorship from top AI professionals. We are hiring
3–4 interns
to join our AI team and contribute to production AI systems and products—empowering the next generation of engineers to
build, evaluate, and improve LLM-powered features
on security data.
Why Join?
🔹
Elite Training:
Learn from world-class AI and cybersecurity experts.
🔹
Hands-on AI:
Work on high-impact projects across
LLM features, evaluations, datasets, and fine-tuning
.
🔹
Mentorship:
Be guided by a named AI-team mentor, with code review on every pull request.
🔹
Remote Work Model:
Fully
remote in Europe
.
🔹
Career Opportunities:
Prove your skills and earn a
junior / full-time job offer
at CENSUS—sometimes before the 6 months are up!
🔹
Paid Internship:
Because talent deserves recognition.
What You’ll Do
🔹
Build and improve LLM-based features
, and the evaluations that measure them.
🔹
Tackle early-stage research projects
in AI and machine learning.
🔹
Build datasets and fine-tune open models
on security data.
Who We’re Looking For
🚀
Required Skills:
🔹 A
curious, problem-solving mindset
—always eager to explore, learn, and improve.
🔹 Strong
Python
, and code that others can read and review.
🔹 A solid grasp of
machine learning fundamentals
and of how
LLMs
are used in practice.
🔹 Evidence of
real work
, such as AI projects you built.
🔹 Good
written English (non-English resumes will be rejected)
, and the habit of backing claims with evidence.
✨
Bonus Skills (Make Your Application Stand Out!):
🔥 Published papers or ongoing research.
🔥 Experience with
RAG or agent systems
.
🔥 Fine-tuning LLMs (
LoRA, SFT, DPO
) or building evaluation sets.
🔥
SQL, Docker, or GPU
experience.
🔥 Interest in
security or cryptography
(we will teach you the domain).
The Details
📌
Who Can Apply?
🔹 Open to
Master’s and PhD students
in AI, Machine Learning, Data Science or related fields, and
exceptional final-year Bachelor’s students
who can show their work.
🔹 Europe-based candidates are prioritised.
📍
Location:
Remote in Europe.
⏳
Duration:
Up to 6 months.
💰
Compensation:
Paid internship
.
🎯
Career Path:
Top performers / strong interns may receive a
junior / full-time job offer
at CENSUS!
About CENSUS
CENSUS is a globally recognized cybersecurity firm delivering top-tier IT and OT security solutions. We work with Fortune 500 companies, financial institutions, critical infrastructure, and secure communications providers worldwide. Our expertise spans cutting-edge research, scientific analysis, and deep engineering experience, ensuring unmatched security for products, infrastructure, and organizations.
🔗 Learn more about us at
CENSUS | Cybersecurity Engineering
Location: Warsaw, Poland
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
Do you want a flexible working schedule that makes up to $25 / hour?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet connection & a headset, and you are good to go. We provide all the training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility. Our students look forward to their lessons and we depend on teachers to show up consistently for lessons, or let us know ahead of time if they are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Morning availability. Our students are based in China, which is around 12 hours ahead of the US.
For EST locations this typically means working hours are 4:00 AM - 10:00 AM (M-F) with more flexible hours available on the weekends.
Submit your application today!
Location: Prague, Czech Republic
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
Do you want a flexible working schedule that makes up to $25 / hour?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet connection & a headset, and you are good to go. We provide all the training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility. Our students look forward to their lessons and we depend on teachers to show up consistently for lessons, or let us know ahead of time if they are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Morning availability. Our students are based in China, which is around 12 hours ahead of the US.
For EST locations this typically means working hours are 4:00 AM - 10:00 AM (M-F) with more flexible hours available on the weekends.
Submit your application today!
Location: Serbia
Teach English Online!
Stable Class Hours = Stable Income
Fixed Student & Teacher pairing
Long-term employment only! (1 year+)
About YiYiEnglish:
Since 2017, YiYiEnglish has been providing high quality English lessons to students in China. Our goal is to provide an excellent, accessible educational opportunity to our students. If you’re a qualified teacher who has a passion for teaching, you’ve found the perfect place!
Working With YiYiEnglish:
YiYiEnglish puts the upmost care and attention to our teachers. We will be alongside you every step of the way from the application process to our boot camp to your very first student and beyond. Our business practice requires close collaboration with teachers, so you’ll have your own dedicated associate to ask questions to, receive feedback from, and to discuss student related topics.
All of our students subscribe to a regular schedule. This means that our teachers will have a consistent schedule that will be stable throughout your contract with us. This will allow teachers to build relationships with their students to better understand their strengths, weaknesses, learning styles, and interests in order to provide the best learning outcomes possible. Regular students also provides teachers with financial security since your weekly schedule will be consistent and reliable. Because of our model of pairing students with teachers, all of our teachers need to have stable, fixed schedules throughout your contract with us. No more stressing about your schedule each day!
Teaching Philosophy:
Learning matters, it’s important. Educational progress, development, and success are a priority at YiYiEnglish. We genuinely care whether students learn, hone, and master English. We understand the burden of responsibility of introducing young students to English. It’s our collective responsibility to provide our students with a warm, caring, and judgement free learning space so they can develop a love for English. If done properly, the impact that we can make on our student’s lives can be consequential and life changing. If you share our passion for teaching then YiYiEnglish is the perfect place for you!
Who We’re Looking For:
YiYiEnglish relies on our teachers to exemplify our teaching philosophy. We want teachers who genuinely care about their students. We want teachers who take their work seriously and who can show that they are responsible and passionate teachers.
Native or near native pronunciation
Great communication skills
Commitment to responsibility
Experience working in English as a Second Language (ESL/TESL) preferred
High-speed internet connection
Access to a HD camera and mic
Bachelors degree
TEFL/TESOL/CETL or equivalent
[REQUIRED] Fixed schedule for a minimum of 6 months
Our Application Process:
Complete your online job application.
Complete an initial set of video questions.
Conduct a live demo lesson to showcase your skills.
Sign a contract and start teaching!
Salary: $3,600 – $9,600 / year
Location: Worldwide
Teach English Online - Flexible, Work From Home
Do you like to teach?
Do you like working with kids?
If so, then join us!
We are looking for energetic candidates to teach kids online.
NO experience required - as long as you have a high-speed internet
connection and a headset, and you are good to go. We provide all the
training, so you can get started in just 3 days.
Get started today!
You have:
Commitment. We ask our teachers make a 6 month or 1 year commitment to ensure continuity for our students.
Responsibility.
Our students look forward to their lessons and we depend on teachers to
show up consistently for lessons, or let us know ahead of time if they
are going to leave.
Good communication skills.
An interest in teaching or working with children.
High-speed internet connection.
Our teachers must work their hours in accordance to China's time zone. Typical teaching hours will be 5:00 PM - 11:00 PM.
Submit your application today!
УдалённоOur teachers must work their hours in accordance to China's time zone
Location: Liverpool, United Kingdom
Love Games?
Bi/multi lingual in languages?
Join US
Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers.
We are excited to announce that following our 11 years of success in the UK we are opening a studio in Liverpool, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try?
If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process.
What will you do?
Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way which is why is important you can communicate in clear English.
The role will suit candidates who can work from Monday to Friday full-time on a day shift, typically starting at 9:00am
This in an onsite role, your presence in the office will be required.
Our office will be located in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
What would you do at work?
Your job is to make sure games and applications give the best user experience by being linguistic bug free.
Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules.
To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry.
You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better.
Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly.
You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation.
You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods.
You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project.
You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work.
Cooperate with the QA team.
Measures of Performance:
Quality, velocity, and precision of bug reports.
On time delivery.
Team working and communication.
Continuous improvement and knowledge of LQA workflow and techniques.
Requirements
You are a great match if you:
Are a Native in French.
Have proficiency in written and spoken English.
Are passionate about video games.
Are a team player, with the ability to work under pressure within tight deadlines.
Are pro-active, tenacious, and enthusiastic.
Have a focus on quality and a keen eye for detail.
Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit.
Have the right to Work in UK – these positions are not eligible for sponsorship.
It’s really useful if you have some of the following but if not, we can teach you
Previous experience in LQA, translation or proofreading.
Experience with working with the software tools in use for LQA testing (test case management and text editing tools).
Working knowledge of CAT tools (MemoQ).
Knowledge in video game industry and trends.
Desirable but not essential: Bachelor's of higher degree in linguistic.
Benefits
We are offering a zero hour contract.
Training and learning, which will be provided by our on-site experts so you could learn all the skills needed to perform this job.
Type of work will be onsite in our office based in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
Location: Serbia; Poland; Romania; Portugal; Spain; Bulgaria
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a
Sales Enablement Manager
to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:
Full-time 8.30 am - 5 pm, NY (EST zone).
Remote work.
B2B contract (sole proprietorship status or corporate entity).
Key responsibilities:
Analyze performance
Review calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achieved.
Identify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations Manager.
Develop the team
Run one-to-one and team call reviews, live call observation and product knowledge checks.
Build development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Coach team leads to apply shared quality criteria with their teams.
Track whether new skills are used in real deals and whether repeated mistakes decline.
Sales standards and materials
Audit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadership.
Maintain the team skills map, call scorecard, list of common mistakes and a library of examples and exercises.
AI in sales work
Build AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templates.
Requirements
5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team’s skills, not only supporting it.
Hands-on experience bringing AI into a sales team’s daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not required.
Experience with a complex physical product with a long sales cycle.
Strong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomes.
Experience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.
Experience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coach.
Experience creating scripts and sales guides that reps can adapt to the client.
Confident use of CRM deal history and funnel data.
Strong analytical skills: sets measurable improvement goals, compares results fairly and draws careful conclusions from data.
Experience driving change through team leads without direct authority; clear writing; strong team player.
Fluent English (C1/C2)
Nice to have
Building an enablement function from scratch.
Experience managing a team of sales representatives.
Building a sales knowledge base from scratch.
Benefits
Competitive base salary + performance-based bonuses.
Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way.
Direct influence on how the sales team sells, with results visible in everyday conversations and deal outcomes.
Hands-on work with AI in real sales processes, not pilots that stay on paper.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Location: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.
You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.
What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.
This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:
- Product marketing and engineering teams (keeping content accurate as the platform ships)
- GTM enablement (aligning on shared onboarding infrastructure)
You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.
What you’ll do
- Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of
- Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value
- Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence
- Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires
- Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship
- Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology
- Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same
- Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch
Requirements
We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:
- Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company
- Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work
- Have demoed and pitched technical products to customers, and can explain the value, not only the features
- Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work
- Are comfortable building a program from scratch, with no playbook to inherit
- Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams
- Communicate clearly and can adapt product material for different audiences without diluting it
Bonus
- Experience at a high-growth AI/ML, developer tools, or API-first company
- Background in voice AI, conversational AI, or contact center technology
- Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies
- Hands-on experience with competing voice and agent platforms
- Experience running workshops or labs for sellers or customers
- Experience building role-play, simulation, or demo practice environments
Location
Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, USA
About the role
Chime is building a world-class Member Services organization, and the quality of that experience starts long before a member ever reaches an agent. It starts with how well that agent was trained. We're creating this role to raise the bar on two things at once: how consistently training gets delivered across our partner network, and how accountable our BPO partners are for delivering it well. As our Sr. Training Lead, you'll own training governance for Operations and Member Experience, spend real time in the classroom at our vendor sites training new hire agents yourself, and hold our partners' training teams to a higher standard than they've been held to before.
This is a new role on our Learning, Training, and Content Operations team. It's remote, with approximately 30% domestic and international travel to our BPO partner sites.
In this role, you can expect to
Own training execution across our lines of business, ensuring BPO trainers are facilitating our programs and content as expected, that agents are receiving the support they need during new hire training, that agents are completing training on time, and provide feedback to the Learning team about opportunities.
Guide a group of BPO master trainer contractors to drive training excellence with BPO training teams.
Travel to our partner sites roughly 30-40% of the time and train in the room, facilitating new hire classes, delivering Train-the-Trainer ahead of site launches and major releases, and co-facilitating alongside BPO trainers so you see delivery quality firsthand instead of reading about it.
Own trainer effectiveness at our BPOs end to end, including trainer certification and recertification, training lead calibration, a real observation and coaching cadence, and the decision about who is cleared to teach a Chime class.
Hold our BPO partners accountable for training delivery the way a vendor manager would: build the scorecard, run the governance cadence with partner training leadership, bring the data to business reviews, and drive corrective action plans when a site misses.
Measure what matters, using graduation rates (overall and on-time), nesting performance, speed to proficiency, trainer certification rates, and early-tenure quality and performance to find where delivery is breaking down and fix it.
Partner closely with Learning, Content, Quality, Workforce Management, Partner Operations, and LOB Operations so that launches land on time and agents are ready on day one.
Diagnose the gaps in how we train today and partner to rebuild the standard, bringing a point of view on what good looks like rather than waiting for it to be defined for you.
To thrive in this role, you have
7+ years in training, learning, or talent development within a contact center, BPO, or other high-volume service environment, including hands-on facilitation of new hire classes for frontline agents. You are still comfortable in front of a room.
Proven experience managing outsourced or BPO partners and holding them accountable for outcomes, including building performance metrics, governance frameworks, scorecards, and corrective action mechanisms. You've had the hard conversation with a vendor and kept the relationship.
Experience building training governance from the ground up: certification and train-the-trainer programs, facilitation standards, observation and coaching models, and the documentation that makes them hold up over time and under audit.
Strong coaching skills with other trainers, and the judgment to tell the difference between a content problem, a facilitation problem, and an operations problem.
Comfort with data, with the ability to evaluate program effectiveness, identify trends across sites and vendors, and translate what you find into business requirements and decisions.
The ability to influence without authority across internal stakeholders and external partners at every level, from a trainer on the floor to a partner's site leadership.
Willingness to travel domestically and internationally approximately 30-40% of the time. Experience in financial services, fintech, or another regulated environment is a plus.
#LI-Remote #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$180,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In the UK, the base compensation range for this role is GBP 74,342 - 89,210. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Sweden, the base compensation range for this role is SEK 640,484 - SEK 768,580. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Spain, the base compensation range for this role is EUR 67,238 - EUR 80,686. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorShanghai, China
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