Location: Spain
Workplace: Hybrid
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Indonesia
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Sweden
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
Provide first- and second-line support for LLM gateway platform, investigating and resolving issues raised by engineering and business users across the firm
Monitor and maintain the platform's underlying infrastructure to ensure availability, stability and predictable performance under rapidly growing load
Support and troubleshoot model-serving backends and provider integrations, model providers, covering latency, throughput, error-rate and capacity issues
Triage incidents affecting model availability — provider instability, connection resets, timeouts, regional slowness — determine whether the cause is platform-side or upstream, and drive to resolution with vendors where required
Support the tooling layer built on top of LLM gateway: integrations, developer workspaces (e.g. Coder), coding assistants and API clients, including diagnosing issues introduced by upstream vendor releases running against a gateway-fronted API
Coordinate with platform engineering, cloud infrastructure and end-user teams to resolve incidents and minimise disruption
Support release management and change processes to keep production stable, including staged rollouts, non-prod validation and rollback
Build tooling and automation to improve monitoring, diagnostics and operational visibility, and to reduce repetitive manual work
Contribute to the design and implementation of monitoring, dashboards and alerting — for example extending Grafana dashboards covering TTFT, TPOT, percentile latency and failure-rate reporting
Own and improve operational documentation, runbooks and user-facing status communication
Your present skillset
Experience in a production support, SRE or platform operations role within a fast-paced environment, with strong ownership of issue resolution end to end
Strong Linux and Windows system administration skills
Proficiency scripting and automating in Python, Bash and/or PowerShell
Solid experience with relational databases such as PostgreSQL or SQL Server, including writing queries for investigation and supporting routine operational processes
Practical understanding of monitoring and observability: metrics, logs, traces, dashboards and alerting, and the ability to analyse system data to distinguish a platform-wide problem from a localised one
Comfortable debugging distributed, API-driven services: HTTP status and error semantics, timeouts, retries, connection resets, rate limiting, caching and latency percentiles
Familiarity with large language model concepts and hosting environments — inference APIs, model gateways/proxies, prompt and context handling, token accounting, streaming responses, prompt caching
Exposure to public cloud, ideally AWS (Bedrock, networking, IAM, logging/metrics), and to containerised or Kubernetes-based workloads
Ability to communicate clearly with both engineers and non-technical users, and to manage expectations of senior stakeholders during live incidents
Awareness of data-sensitivity and access-control considerations when routing workloads to third-party model providers
Beneficial
Experience supporting developer tooling and AI coding assistants (e.g. Claude Code, OpenCode) or IDE/workspace platforms
Experience with Grafana, Prometheus or equivalent observability stacks, including building dashboards and alert rules
Experience with CI/CD and infrastructure-as-code (Terraform, Ansible, or similar)
Experience operating multi-region services and troubleshooting region-specific performance issues (e.g. APAC latency)
Experience acting as the operational interface to third-party vendors and cloud providers during degradations
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Toronto, Canada
Workplace: hybrid
As the Regional Marketing Lead, Americas you will take ownership of activating and driving Sokin’s presence within the region. Reporting directly to the Director of Regional Marketing based in London, you will collaborate closely with the global marketing team and in-house experts to develop and execute go-to-market (GTM) strategies tailored for the region.
This is a key leadership role where you will spearhead marketing campaigns, build local partnerships, and establish Sokin as a trusted fintech leader in the region.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence across EMEA, APAC, and North America. Backed by strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries including sports and entertainment, logistics, travel, and technology. As we continue to scale, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
1. Regional Activation & Strategy:
Develop and implement a comprehensive marketing strategy to increase brand awareness and drive adoption of Sokin’s solutions in the region.
Localise global marketing campaigns to ensure they resonate with the audience in the region.
Identify market opportunities and customer segments to optimise growth and engagement.
Manage and execute event marketing tactics across hosted, online and in-person events and conferences.
2. GTM Execution & Account-Based Marketing:
Collaborate with in-house teams and external partners to execute go-to-market (GTM) strategies effectively.
Design and implement targeted Account-Based Marketing (ABM) campaigns to engage high-value prospects and key enterprise accounts.
Work closely with sales and partnerships teams to identify, prioritise, and develop personalised marketing strategies for strategic accounts.
Lead the launch of new products and services, ensuring cohesive messaging and brand consistency.
Develop localised content and campaigns that align with global strategies while addressing regional nuances.
3. Brand Positioning & Awareness:
Establish Sokin as a leading player in the fintech space through targeted PR, thought leadership, and community engagement.
Manage partnerships with local influencers, industry associations, and media to amplify brand visibility.
Act as a brand ambassador, representing Sokin at key industry events and panel discussions.
4. Team Collaboration & Stakeholder Management:
Work closely with the global based marketing team to align on global strategy and share best practices and collaborate on performance marketing, product marketing and brand initiatives for the region.
Collaborate with the sales, product, partnerships and customer success teams to ensure a unified approach to customer engagement.
Partner with sales development teams to create ABM playbooks and coordinate account penetration strategies.
5. Performance Monitoring & Reporting:
Track and analyse the performance of campaigns using data-driven metrics.
Monitor ABM and campaign effectiveness, including account engagement, pipeline influence, and revenue attribution.
Regularly report on KPIs, ROI, and market insights to the Director of Regional Marketing.
Continuously optimise campaigns based on performance data and feedback.
Key Skills & Experience:
7+ years of experience in marketing, with a strong focus on regional or field marketing.
Proven track record of activating and growing brand presence within a specific market, preferably in the fintech or payments sector.
Experience designing and executing Account-Based Marketing (ABM) strategies, including account selection, persona development, and multi-channel campaign orchestration.
Experience working with cross-functional teams in a fast-paced, dynamic environment.
Strong project management skills and the ability to balance strategic planning with hands-on execution.
Excellent communication and interpersonal skills to influence internal and external stakeholders.
Data-driven mindset with the ability to interpret metrics and adjust strategies accordingly.
Familiarity with digital marketing tools.
Zoom AI
Location: Thessaloniki, Greece
Workplace: hybrid
About Adapt
Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.
Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions.
Overview
At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes.
Job Description
Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives.
Oversee SEO performance tracking and deliver actionable insights through advanced reporting.
Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices.
Help identify opportunities to further improve efficiency or quality of work delivered.
Own the day-to-day delivery of SEO work against customer objectives.
Lead comprehensive SEO audits, identifying and addressing technical issues.
Manage and optimise on-page and off-page SEO campaigns.
Develop and execute advanced keyword strategies for content optimisation.
Oversee and refine link-building strategies to enhance domain authority.
Analyse and report on SEO performance metrics, providing actionable insights.
Stay updated with the latest SEO trends and algorithm changes.
Required experience and background
Ideally 2+ years experience in SEO.
Any prior exposure to other digital marketing channels is a plus.
Ability to work collaboratively with cross-functional teams.
Up-to-date knowledge of SEO trends and algorithm changes.
Advocate and demonstrable impact on insights and delivery.
Ideal Skillset
Ability to conduct comprehensive SEO audits and competitive analysis.
Experience in leading SEO projects and initiatives.
Strong data analysis skills to derive actionable insights and optimise strategies.
Experience in developing and executing advanced keyword strategies.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Japan is one of the most sophisticated enterprise technology markets in the world, and one where partners, not vendors, typically own the customer relationship. The Head of Partnerships, Japan will build and lead the team that makes Anthropic's partner ecosystem the primary route to Japanese enterprise.
You will set the partner strategy for Japan, develop the team that executes it, and own the partner-sourced and partner-influenced pipeline, revenue and attach rate for the country. You will personally lead our most strategic partner relationships at the executive level while coaching your team to do the same across the GSI, regional SI, and reseller landscape.
This is a player-coach role for an experienced partner leader who has built and scaled partner businesses in Japan before, ideally for a US technology company entering or growing in the market. You will work day to day with the Japan sales leadership and the in-region Applied AI team, represent Japan within Anthropic's International Partnerships organisation, and carry the voice of Japanese partners and customers into our global product and go-to-market decisions.
Key responsibilities
Lead and build the team
Hire, develop and retain a high-performing Japan partner team spanning GSI, regional SI and reseller coverage, sized and structured to the market opportunity
Set clear goals, territories and partner portfolios for each team member, and hold the team accountable to pipeline, revenue and attach-rate outcomes
Establish the team's operating cadence: one-on-ones, weekly pipeline reviews, deal inspection, partner QBRs and quarterly business planning
Coach the team on executive engagement, joint business planning and co-selling in Japanese enterprise accounts, and model those behaviours personally
Set and own the Japan partner strategy
Define which partner segments, partners and motions Anthropic prioritises in Japan, and in what sequence, based on revenue potential, customer reach and strategic fit
Design the partner coverage model across our partner landscape (NTT DATA, Fujitsu, NEC, Hitachi, Accenture and others), and where we go deep vs. broad.
Localise Anthropic's global partner program for Japan, including tiers, incentives, enablement paths and rules of engagement, and feed Japan requirements back into the global program design
Own the annual and quarterly partner business plan for Japan and report on it to International Partnerships leadership
Lead our most strategic partnerships
Own the executive relationships with Anthropic's most consequential partners in Japan, from joint business planning through to board-level sponsorship on both sides
Negotiate and structure partnership agreements, including resale, co-development and revenue-sharing constructs, working with Legal, Finance and Deal Desk
Lead the creation of joint solutions and industry offerings with partner practices in manufacturing, financial services, retail, telecommunications, life sciences and the public sector
Own partner pipeline, revenue and attach rate
Carry the Japan partner-sourced and partner-influenced pipeline and revenue targets, and the partner attach-rate target, for the team
Run a disciplined forecast with the team and with Japan sales leadership, ensuring partner deals are registered, progressed and closed with predictability
Decide where to deploy partner investments (market development funds, enablement, co-marketing, headcount) for the highest return
Build the reporting and systems hygiene that gives International Partnerships and Anthropic leadership a clear, trusted view of the Japan partner business
Represent Japan and drive cross-functional execution
Act as the single point of accountability for the partner business in Japan with Japan sales leadership, the Applied AI organisation, Marketing, Legal and Product
Ensure Japanese partner and customer requirements, including language, data residency, security and sovereignty needs, are understood and prioritised by global product and engineering teams
Partner with the Japan sales leader to embed partners into account planning and co-selling for the country's priority accounts
Resolve channel conflict between direct sales, SIs and resellers, and set the rules of engagement that keep the ecosystem healthy as it grows
Be the face of Anthropic's partner ecosystem in Japan
Represent Anthropic at partner executive forums, industry conferences and analyst engagements related to the partner ecosystem
Sponsor the development of Japanese customer success stories, delivered with partners, that resonate with Japanese enterprise buyers
Build Anthropic's reputation as the partner-first AI company in Japan through the way your team shows up every day
Minimum qualifications
Experience in enterprise technology, with a substantial portion leading partner, alliances or channel businesses in Japan
People leadership experience over partner or alliance teams, with a track record of hiring, developing and retaining strong performers
Direct experience building a partner business in Japan for a US or global technology company, ideally through a period of rapid growth or market entry (hyperscaler, enterprise SaaS, data or AI platform)
Proven ownership of partner-sourced and partner-influenced revenue targets at a country or regional level, with the forecasting discipline to match
Established executive relationships with Japan's major system integrators, consulting firms, and a reputation they would vouch for
Experience negotiating complex partnership structures: resale agreements, joint solution development, and revenue-sharing or incentive models
Demonstrated ability to operate as a player-coach, personally owning strategic relationships while building a team that scales beyond you
Comfort shaping strategy in ambiguity and turning it into an operating plan, while working closely with global teams in other time zones
Business-level fluency in Japanese and English, and the cultural fluency to move between Japanese enterprise norms and a fast-moving US company
Based in Tokyo
Preferred qualifications
15 to 20+ years in enterprise technology leading partner, alliances or channel businesses in Japan and 5+ years of people leadership over partner or alliance teams
Experience with AI, data or cloud platform partnerships specifically, including partner-built solutions and marketplace motions
Experience on the partner side, inside a Japanese SI or distributor, and an understanding of how those organisations make decisions
Experience localising a global partner program for Japan and influencing its design
Experience working alongside professional services or applied AI teams to deliver partner-led customer outcomes
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Public Sector Account Executive to drive the adoption of safe, frontier AI across governments in Southeast Asia, establishing and growing Anthropic's presence in this strategic region. Based in Singapore, you'll leverage your consultative sales expertise and deep understanding of public sector landscapes across ASEAN markets to grow revenue while becoming a trusted partner to government customers, helping them embed and deploy AI and uncover its full range of capabilities. Working with ministries, statutory boards, and agencies across the region, you'll navigate diverse procurement, security, and compliance environments to build long-term strategic partnerships. In collaboration with GTM, product, policy, and marketing teams, you'll help define our market entry strategy and value proposition for public sector customers across ASEAN.
Key responsibilities
Lead Anthropic's market entry and expansion across ASEAN public sector markets, building relationships with key stakeholders across ministries, statutory boards, and government agencies in Singapore and throughout the region
Own the full sales cycle for public sector opportunities across ASEAN, from initial outreach through to successful deployment, with a focus on building long-term strategic partnerships
Navigate the procurement requirements, security standards, and compliance frameworks specific to government technology adoption in each market—including GeBIZ procurement and IM8 security requirements in Singapore—and prioritise markets based on opportunity and readiness
Collaborate with policy teams to ensure alignment with national AI strategies and digital government initiatives across the region, such as Singapore's National AI Strategy and Smart Nation programme and the ASEAN Guide on AI Governance and Ethics
Design and execute sales strategies tailored to each public sector environment, meeting and exceeding revenue targets while maintaining strong relationships with procurement teams and decision-makers
Provide market intelligence and feedback to product teams to ensure our offerings meet regional public sector requirements, including data sovereignty, data residency, and localisation considerations that vary by country
Build and maintain relationships with systems integrators, in-country partners, and technology partners across ASEAN markets
Develop and document best practices for public sector engagement in each market, creating playbooks that scale our presence across the region
Serve as a leader within the broader public sector team, sharing insights and collaborating on cross-market opportunities
Minimum qualifications
12+ years of enterprise sales experience in public sector markets across ASEAN, with a proven track record of driving adoption of emerging technologies
Deep understanding of government procurement processes, security requirements, and technology adoption frameworks in Singapore (including GeBIZ and IM8), and familiarity with equivalent frameworks in other ASEAN markets
Strong track record of managing complex sales cycles and securing strategic deals in the public sector
Experience navigating multiple stakeholders across ministries and agencies in culturally diverse markets, building consensus and providing innovative solutions
Experience working with in-country partners and channel ecosystems to reach markets where direct presence is limited
Excellent communication skills and the ability to present confidently to all levels, from technical teams to senior government officials
Eligibility to handle classified government information as required
Ability to work independently while maintaining strong collaboration with global teams, with willingness to travel regularly across the region
Bachelor's degree in a related field or equivalent experience
Preferred qualifications
Experience working with agencies such as GovTech, and familiarity with national digital transformation initiatives across the region
Demonstrated ability to build and grow new market segments across multiple countries, with potential to develop into a leadership role
Strategic thinking combined with hands-on execution capabilities
Proficiency in a regional language beyond English
A passion for safe and ethical AI development, with the ability to articulate its importance in the public sector context
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hamburg, Germany
Role Overview
Our client is a growing European cruise operator known for its no-fly cruises departing from UK and European homeports. Building on this foundation, they are launching a new German-speaking brand — and are seeking a Commercial Director to establish and lead it.
This is a rare opportunity to build a cruise business from the ground up. The successful candidate will be responsible for developing the German market, establishing the local organisation, building strong distribution partnerships and leading the successful launch and long-term growth of the business.
Key Responsibilities
Reporting to the UK Executive Team, the Commercial Director will act as the senior representative and public face of our client in Germany. Working closely with specialist teams across Finance, Marketing, Revenue Management, Operations, Customer Service and Legal, the role is primarily focused on commercial leadership, business development and market growth rather than technical functional expertise.
The successful candidate will be an entrepreneurial leader who enjoys building businesses, developing relationships and creating high-performing teams. They will combine strategic thinking with a practical, hands-on approach and be comfortable operating within a fast-moving international organisation.
Strategic Leadership
Develop and execute the German market-entry strategy in alignment with the Group’s objectives.
Prepare and maintain the German business plan, including commercial, operational and financial priorities.
Lead the establishment and development of the german branch from start-up through launch and into commercial maturity.
Identify growth opportunities, strategic partnerships and relevant customer segments.
Provide market intelligence and strategic insight to the UK Executive Team.
Represent or client at industry events, trade shows, conferences and media engagements.
Establish the company as a credible and respected participant in the German cruise market.
Act as the principal link between the German business and the UK Executive Team.
Launch Programme Leadership
Lead the German market launch programme and coordinate the local delivery of all relevant workstreams.
Develop and maintain an integrated launch plan with clear milestones, dependencies and accountabilities.
Coordinate activity across commercial, marketing, finance, legal, technology, customer service and operational teams.
Ensure that the business is ready to accept bookings, support customers and operate successfully within the agreed timetable.
Identify launch risks and ensure appropriate mitigation and escalation.
Support the planning and delivery of the formal market launch, including ITB Berlin and other key trade events.
Ensure that the German organisation, customer proposition and distribution network are in place prior to ITB Berlin in March 2027.
Commercial and Sales Leadership
Lead the development and performance of all German sales channels, including the travel trade, direct sales and online distribution (in conjunction with the UK digital team).
Deliver annual revenue, passenger volume, occupancy and yield targets.
Build long-term relationships with German travel agency groups, co-operatives, cruise specialists, tour operators and online partners.
Develop the trade sales strategy, commission framework and partner-support model.
Lead negotiations with key commercial and distribution partners.
Work closely with UK Digital team to develop the direct sales proposition, including the website, contact centre, CRM and digital acquisition channels.
Provide market input into itinerary planning, product design, launch timing and pricing strategy.
Work closely with UK revenue management teams to optimise pricing, inventory and promotional activity.
Monitor market performance, competitor activity, customer trends and distribution developments.
Identify and manage relevant charter, group and partnership opportunities.
Ensure that commercial activity supports both short-term launch objectives and long-term brand value.
Business Operations
Establish and oversee the day-to-day operation of the German office.
Ensure effective processes, governance and communication between the German business and UK Head Office.
Coordinate local business readiness across all customer-facing and support functions.
Maintain high standards of pre-cruise and post-cruise customer service.
Ensure the German customer journey is appropriately localised, including language, documentation, payment processes and communications.
Manage local suppliers, professional advisers and service providers appointed by the group.
Work with the Group’s operational teams to support homeport readiness, embarkation arrangements and local port relationships.
Provide appropriate sailing-day and in-season support to the ship and onboard management team.
Ensure that local operational issues are resolved quickly and effectively.
Financial Leadership
Deliver the agreed commercial and financial objectives for the German business.
Develop annual budgets and forecasts in partnership with the UK Finance team.
Monitor business performance against agreed revenue, profitability and budget targets.
Support the implementation of local banking and payment arrangements where required.
Provide regular commercial and operational reporting to the UK Executive Team.
Ensure the German business operates within agreed financial governance and delegated authority.
Regulatory and Compliance
Ensure the German business operates in accordance with applicable travel, consumer and employment legislation.
Work closely with specialist legal, tax and compliance advisers appointed by the Group.
Support the implementation of DRSF and other regulatory requirements within the German operation.
Ensure local customer processes and communications reflect agreed legal and regulatory standards.
Escalate significant legal, regulatory or reputational issues to the UK Executive Team as appropriate.
People Leadership
Recruit, lead and develop a high-performing German team.
Working closely with the UK Executive team, determine the appropriate local organisational structure and recruitment priorities.
Establish clear objectives, responsibilities and standards of accountability.
Create a collaborative, entrepreneurial culture aligned with our client's values.
Ensure effective cooperation between German employees and central Group functions.
Develop local capability while making appropriate use of shared services and Group expertise.
Drive employee engagement, development and retention.
Act as a visible and credible leader for the German organisation.
Brand and Marketing Leadership
Act as guardian of our client's brand in Germany.
Lead the development of a distinctive German market positioning and customer proposition.
Ensure that the brand is credible, relevant and differentiated within the German cruise market.
Oversee the local marketing strategy in partnership with central marketing teams.
Support the development of brand identity, campaigns, customer communications and launch activity.
Ensure consistency across trade, consumer, digital, PR and onboard communications.
Build relationships with German travel media, consumer media and industry influencers.
Drive brand awareness, customer acquisition and repeat business.
Ensure that the German guest proposition is reflected consistently across the booking journey and onboard experience.
Stakeholder Management
Build trusted relationships with the UK Executive Team and Group functional leaders.
Establish strong relationships with key travel-trade partners and industry organisations.
Represent the business with homeports, port authorities, tourism organisations and local stakeholders.
Develop appropriate relationships with CLIA Germany and other relevant industry bodies.
Assist the UK team where required with local relationships such as DRSF, legal advisers, tax advisers, banking partners and professional-service firms.
Act as a senior spokesperson for our client with customers, partners and the media.
Protect and enhance the reputation of our client.
Requirements
Significant senior leadership experience within the cruise, tour operating, travel distribution, tourism or premium hospitality sectors.
Cruise industry experience is highly desirable.
Strong commercial leadership with a demonstrable record of growing revenue, developing partnerships and delivering profitable growth.
Experience launching or developing a new business, brand, market or product would be advantageous.
Strong understanding of the German travel market and distribution landscape.
Experience building and leading high-performing, multi-functional teams.
Commercial responsibility for a business or business unit, including budgets and financial performance.
Excellent negotiation, influencing and stakeholder management skills.
Experience working with executive leadership teams within an international business.
Fluent German and English, both written and spoken.
Strong strategic thinking, commercial judgement and decision-making ability.
Personal Attributes
Entrepreneurial and commercially driven.
Passionate about building a successful business.
Strong leadership presence with the ability to inspire confidence.
Comfortable operating in a start-up environment.
Highly collaborative and relationship focused.
Decisive, pragmatic and resilient.
Hands-on and willing to get involved in the detail when required.
Excellent communicator with strong influencing skills.
Customer focused with a passion for delivering exceptional experiences.
High levels of integrity, professionalism and personal accountability.
Key Performance Measures
Performance measures will evolve as the business moves from establishment through launch and into operation. They are expected to include:
Delivery of agreed market-entry and launch milestones.
Successful establishment of the German business and local team.
Readiness of the booking, distribution and customer-service operation.
Revenue, passenger volume, occupancy and yield performance.
Development of national travel-trade distribution.
Achievement of budget and profitability targets.
Brand awareness and customer-acquisition performance.
Customer satisfaction, service quality and repeat-booking measures.
Employee engagement, capability and retention.
Quality of stakeholder, industry and partner relationships.
Successful delivery of the maiden season and subsequent growth plan.
This is a highly visible leadership position offering genuine autonomy, broad responsibility and the opportunity to establish a distinctive new entrant in the German cruise market.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Senior Systems Engineer – Software & Autonomy to support the definition, architecture, integration, and verification of the software systems that enable our humanoid robotic platform.
The role will work across perception, localisation, navigation, artificial intelligence, motion planning, controls, ROS 2 platform software, simulation, deployment, and diagnostics. You will collaborate with software leads and subject matter experts to translate product and operational needs into coherent capabilities, requirements, architectures, interfaces, integration plans, and verification criteria.
This is a systems engineering position focused on the robot’s software and autonomy stack. It is not primarily a firmware development or electrical engineering role.
WHAT YOU'LL DO
- Obtain input from system leaders, product teams, and technical subject matter experts to translate stakeholder needs into clear and verifiable system and software requirements.
- Define the software capabilities required to support humanoid robot behaviours, operational use cases, and product objectives.
- Decompose system-level capabilities across perception, navigation, AI, planning, controls, core platform, and supporting software services.
- Develop and maintain the functional and logical architecture of the robot’s software and autonomy stack.
- Define system boundaries, responsibilities, dependencies, and interfaces between software components and technical teams.
- Establish interface requirements covering data ownership, message definitions, coordinate frames, units, timing, latency, synchronization, quality indicators, fault handling, and degraded operation.
- Support architectural decisions involving, middleware, compute allocation, networking, simulation, software deployment, and distributed execution.
- Coordinate integration across perception, navigation, AI, controls, platform software, firmware, electronics, sensors, actuators, and mechanical systems.
- Identify cross-team assumptions, dependencies, architectural conflicts, and missing functionality before they become late-stage integration issues.
- Define integration stages, entry and exit criteria, required test environments, and readiness expectations.
- Lead or support the investigation of complex system-level issues involving multiple software components or interactions between software and hardware.
- Define nominal, degraded, recovery, fallback, and safe-state behaviours for software-intensive functions.
- Develop system-level verification and validation strategies for autonomous robotic capabilities.
- Establish measurable performance and acceptance criteria for perception, localization, navigation, planning, controls, AI, and integrated robot behaviours.
- Support scenario-based testing using simulation, software-in-the-loop, hardware-in-the-loop, laboratory testing, and physical robot testing.
- Maintain traceability between use cases, requirements, architecture, implementation, tests, and verification evidence.
- Work with safety engineers to ensure software behaviours support system safety requirements and hazard mitigations.
- Facilitate requirement, architecture, interface, integration, and system-readiness reviews.
- Communicate technical risks, capability limitations, integration status, and architectural trade-offs to engineering and program leadership.
- Coach engineering teams in practical systems engineering methods appropriate for an iterative robotics development environment.
WHAT WE'RE LOOKING FOR
- Bachelor’s or Master’s degree in Systems Engineering, Software Engineering, Computer Science, Robotics, Mechatronics, Controls Engineering, or a related field.
- Five or more years of experience in systems engineering, robotics software, software architecture, autonomous systems, or a related technical domain.
- Experience working with complex software-intensive or cyber-physical systems composed of multiple interacting subsystems.
- Strong knowledge of requirements engineering, architecture definition, interface management, integration, verification, validation, and traceability.
- Technical experience in several of the following areas:
- ROS or ROS 2
- Robotics software
- Perception and sensor fusion
- Localization, mapping, and navigation
- Motion or behaviour planning
- Manipulation, locomotion, or whole-body controls
- Artificial intelligence or machine learning
- Simulation and virtual testing
- Distributed or real-time software systems
- Ability to understand and evaluate software behaviour without being the primary implementation owner for every component.
- Experience defining measurable acceptance criteria for complex system behaviours.
- Ability to investigate issues spanning algorithms, software, computing, networking, firmware, sensors, actuators, and physical robot behaviour.
- Strong analytical, problem-solving, leadership, and technical communication skills.
Experience with humanoid robots, mobile robots, autonomous vehicles, industrial robotics, or similar systems.
- Familiarity with ROS 2 topics, services, actions, quality-of-service policies, lifecycle management, TF, rosbag, and distributed execution.
- Familiarity with C++, Python, Linux, Git, CI/CD, containers, and modern software development workflows.
- Experience with simulation tools such as Isaac Sim, Gazebo, MuJoCo, MATLAB/Simulink, or equivalent platforms.
- Experience with SysML, model-based systems engineering, or software architecture modelling.
- Familiarity with functional safety, SOTIF, machinery safety, cybersecurity, or safety assurance for autonomous systems.
- Understanding of machine-learning performance, uncertainty, dataset coverage, and scenario-based validation.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£80,000 - £105,000 +
Benefits
|
About Business Banking at Monzo
Since its launch five years ago, Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses. Today, it's an award-winning service, empowering over 1 million businesses across the UK.
As Monzo expands across Europe, Business Banking is entering its next phase: adapting our products and proposition for small businesses in new markets, while continuing our mission to make money work for businesses.
The Role
We’re looking for
several
Senior PMMs
to own Product Marketing for entire products and experiences.
A useful distinction - at Monzo, Product Marketing starts upstream in product-market fit. We're embedded in squads with Product Managers, Data Scientists, Designers, User Researchers, and Sales, bringing the voice of the customer and market into what we build, how we position it, and how we take it to market. We own customer and market understanding, positioning, proposition, launch strategy, and sales enablement. We then partner closely with Integrated Marketing, who lead campaign strategy, creative direction, channel execution, and growth. Together, we build the right products and help them succeed in market.
This is a senior individual contributor role.
You'll own Product Marketing for a product end-to-end: understanding customers, shaping product strategy, defining positioning, and helping bring launches to market.
Where you could join
Business Banking EU.
Business Banking is entering its next phase of growth as we expand beyond the UK. In this role, you'll define how Monzo Business Banking succeeds in new European markets - understanding local customer needs, building the proposition that translates our core product into local relevance, and working across Product, Growth, Marketing, and local teams to bring those products to market. This is a senior role for someone with high autonomy who loves turning dense customer and market insight into practical decisions about what should launch.
Business Banking
.
Business Banking is growing quickly, serving more than one million businesses across the UK while expanding into increasingly sophisticated customer needs. In this role, you'll shape how our products are positioned, sold, and adopted—from defining compelling product narratives to enabling Sales and partnering with Growth and Marketing on launches. This is a role for someone who enjoys sitting at the intersection of Product and commercial teams, translating customer insight into positioning, propositions, and go-to-market strategies that help more businesses choose Monzo.
Key Responsibilities
Set Product Marketing Strategy for a set of products.
You'll define a one-year Product Marketing strategy for a major area of Business Banking, connecting customer insight, market opportunity, and commercial priorities into a clear direction for the product area, rather than one individual product, with measurable business outcomes.
Develop differentiated positioning & messaging:
You'll create compelling positioning, messaging, and value propositions that differentiate Monzo in the market and resonate with different customer segments. You'll build messaging frameworks that Product, Sales, Integrated Marketing, and broader marketing teams use consistently across launches and customer journeys.
Drive competitive intelligence and market insights
: You’ll build and maintain the market view for your product area. You'll become the recognised authority on your customer segment and competitive landscape, building a coherent view of the market from customer research, commercial data, competitor intelligence, and Sales insight. Your recommendations will shape product strategy, positioning, go-to-market, and commercial priorities across the Business Banking collective.
Shape product strategy across markets.
You'll partner closely with Product, Research, Design, and Data to identify customer problems, market opportunities, and competitive gaps that influence roadmap priorities. Your customer and market insight will shape what we build, not just how we bring it to market.
Set the go-to-market strategy for priority products and markets
. You'll define what audiences we prioritise, why they would choose Monzo, what needs to be true for them to switch and stay, and what success looks like - giving Product, Sales, Marketing, and local market teams a shared strategic direction for how the product enters or scales in market.
Own product representation across the customer journey.
You'll define the core proposition and value messages that should carry through key customer and sales touchpoints, so customers consistently understand why the product matters. You'll partner with teams across Product, Sales, Marketing, CRM, and local markets to make sure the customer experience reflects the agreed positioning.
Enable localisation:
You'll work with local market teams to determine what should remain globally consistent and what should adapt locally, ensuring positioning, customer journeys, and launches resonate in each market while strengthening the overall Monzo Business Banking proposition.
This is for you if:
You're recognised for your Product Marketing expertise.
You're comfortable owning Product Marketing across a product area or market, and people seek your perspective on customers, competitors, positioning, and product strategy.
You bring senior stakeholders with you & thrive in cross-functional environments.
You work effectively across Product, Sales, Growth, Marketing, and Research, building alignment around difficult decisions and helping teams make confident product and commercial choices.
You raise the quality of the work around you.
You enjoy mentoring less experienced PMMs, sharing your expertise, and improving how the team works through better frameworks, feedback, and knowledge sharing.
The Interview Process
Our interview process involves three main stages:
Initial Call (45mins)
Case Study Presentation (1hour)
x2 final interviews via Google Meet (45mins for each interview)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
What’s in it for you:
£80,000 - £105,000 as a base salary
This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working, or remotely within the UK
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
Learning budget of £1,000 a year for books, training courses and conferences
And much more, see our full list of benefits
here
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-JB1 #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Argentina
Workplace: Hybrid
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: United Arab Emirates
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Mexico
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Andean
Workplace: Hybrid
ABOUT THE ROLE
We're looking for an experienced Regional Marketing Manager to build and scale Wonderful's brand, ecosystem, and market presence across their region, while contributing to our global marketing strategy.
This is a high-impact opportunity for someone who thrives in fast-paced environments, can bridge strategy and execution, and enjoys building programs from the ground up. As the primary marketing leader in-region, you will act as a trusted business partner to the Regional General Manager (GM), ensuring marketing is fully aligned with regional business priorities and supports every stage of the customer lifecycle from awareness and demand generation through customer acquisition, expansion, advocacy and retention.
KEY RESPONSIBILITIES
- Serve as the strategic marketing business partner to the Regional GM, developing and executing regional marketing plans aligned to business objectives and revenue targets.
- Own and execute the regional marketing strategy, ensuring alignment across the entire customer lifecycle, including awareness, demand generation, pipeline acceleration, customer marketing, advocacy and retention.
- Plan and deliver integrated marketing programs that drive brand awareness, demand generation, pipeline growth and customer engagement.
- Lead regional field marketing initiatives, including executive engagement, flagship events, customer programs, ecosystem and partner marketing, PR, content and strategic communications.
- Partner closely with leadership, GTM team, Central Marketing teams to execute regional go-to-market initiatives and support revenue growth.
- Localise global messaging, campaigns and product positioning to resonate with regional enterprise audiences.
- Develop and execute account-based marketing (ABM) programs targeting priority enterprise accounts.
- Build relationships with customers, partners, analysts, media and industry influencers to strengthen Wonderful's market presence.
- Manage regional marketing budgets, agency relationships and external vendors where required.
- Measure, analyse and report on marketing performance, using data and insights to optimise campaigns and maximise ROI.
- Provide regular market intelligence, customer insights and competitive feedback to help shape regional and Central Marketing strategy.
QUALIFICATIONS
- 8+ years' experience in B2B enterprise marketing, with a strong background in field marketing and integrated demand generation.
- Proven experience partnering closely with senior business leaders and commercial teams to deliver measurable business outcomes.
- Hands-on experience across field marketing, executive events, account-based marketing (ABM), partner marketing, integrated campaigns, PR, content marketing and communications.
- Strong understanding of enterprise go-to-market (GTM) strategies and the full customer lifecycle.
- Experience translating product messaging into compelling regional campaigns and marketing assets.
- Experience working within enterprise AI, SaaS, cloud, cybersecurity or enterprise software organisations is highly desirable.
- Strong analytical skills with experience measuring marketing performance and optimising programs based on data.
- Excellent stakeholder management and communication skills, with the ability to influence across regional and global teams.
- Comfortable operating in a fast-paced, high-growth environment with the ability to manage multiple priorities.
- Professional proficiency in written and spoken English.
PROFILE
- Highly self-driven with a strong sense of ownership and accountability.
- Strategic thinker who enjoys being hands-on and delivering results.
- Trusted business partner with strong commercial acumen and the ability to influence senior stakeholders.
- Entrepreneurial mindset with the ability to build and scale programs from the ground up.
- Excellent communicator with strong business judgement and customer focus.
- Collaborative team player who thrives working across functions, regions and cultures.
- Passionate about technology and excited by the opportunity to help shape the future of enterprise AI.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform.
This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D.
WHAT YOU’LL DO:
- Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill.
- Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM.
- Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution.
- Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release.
- Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates.
- Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations.
WE’RE LOOKING FOR:
- Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows.
- Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation.
- Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware.
- Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective.
- A design-for-serviceability mindset — you think about the technician in the field, not just the happy path.
- Disciplined engineering practice and version control (Git).
NICE TO HAVE:
- Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field.
- Familiarity with remote-diagnostics or fleet-telemetry platforms.
- Experience authoring service documentation or work instructions consumed by non-engineers.
- Exposure to Design-for-Serviceability / DfMA on a hardware product line.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Electrical Serviceability Engineer to own the electrical and electronics dimension of serviceability for our humanoid robots. Product Services Engineering ensures the robot is designed to be maintained — modular, repairable, and serviceable at low skill in the field. You will own that mission for everything electrical: power distribution and batteries, wiring and harnesses, connectors, sensor and actuator drive electronics, and compute — including how faults are diagnosed, how systems are safely isolated, and how parts are replaced and reworked at the right BOM level.
This is a deeply technical, hands-on role. You will validate the electrical and electronics dimension of every service procedure before production, define the diagnostic points and safe-working practices that let our field and Repair Centre teams work quickly and safely, and act as part of the single engineering interface between Services and R&D.
WHAT YOU’LL DO:
- Own Design-for-Serviceability for electrical and electronics: drive accessibility, connectorisation, safe isolation, and low-skill field-executability into the product before design is locked.
- Define and validate electrical repair, rework, and replacement procedures at the correct BOM level — module/assembly for the field, deeper for the Repair Centre — across power distribution, batteries, harnesses, sensor and actuator electronics, and compute.
- Specify the diagnostic points, test equipment, and safe-isolation / lockout procedures needed to service the robot’s electrical systems safely and repeatably.
- Define the electrical diagnostic content in the Digital Shadow platform — localising power, sensing, and actuation faults as deep as possible in the BOM.
- Lead the electrical and electronics input to Service Failure Mode and Effects Analysis (S-FMEA) and feed serviceability requirements back into design.
- Support New Services Introduction (NSI) for electrical scope, and act as the single point of entry from Services into R&D for electrical escalations.
WE’RE LOOKING FOR:
- Electrical or electronics engineering background with hands-on experience diagnosing and repairing complex electromechanical products or robots.
- Strong grasp of power distribution, battery systems, wiring harnesses, connectors, sensors (LiDAR, cameras), and actuator drive electronics from a maintainability standpoint.
- Confident reading schematics and wiring diagrams, using electrical test equipment (multimeter, oscilloscope, and similar), and defining safe-isolation and lockout/tagout procedures.
- Design-for-Serviceability experience: connectorisation, diagnostic access, fault isolation, and modularity of electrical assemblies.
- A field-first, safety-first mindset — you design for the technician who has limited time, tools, and training, and for whom electrical safety is paramount.
- Comfort working across the full BOM hierarchy, from full-robot diagnosis to board- and component-level repair.
NICE TO HAVE:
- Experience with humanoid or legged robotics electrical systems.
- Familiarity with battery management systems (BMS), high-current power electronics, and functional-safety considerations.
- Experience with calibration-after-repair for sensors and actuators.
- Exposure to spare-parts / service-replaceable-unit (SRU) strategy and refurbishment loops.
- Experience introducing serviceability into a product moving from prototype to mass production.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute.
This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves.
WHAT YOU’LL DO:
- Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection).
- Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating.
- Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling.
- Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves.
- Prioritise cases against SLAs and keep customers informed with clear, transparent updates.
- Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature.
- Escalate through the single point of entry to Engineering when a case genuinely needs R&D.
WE’RE LOOKING FOR:
- Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators.
- Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware.
- Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work.
- Clear technical communication with customers and field teams, especially under SLA pressure.
- A methodical, case-to-the-end mindset with disciplined documentation.
- Willingness to travel occasionally for on-site interventions.
NICE TO HAVE:
- Experience with Time-of-Flight (ToF) sensors and IMUs.
- Python and Git for building small diagnostic utilities.
- Prior customer-facing field-service or technical-support experience.
- Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
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