Вакансии

Задачи: — Собирать требования от HR, IT и руководителей — Описывать сценарии, задачи и критерии приёмки — Поддерживать дорожную карту, бэклог и договорённости — Координировать пилот, проверку данных и обратную связь Требования: — Опыт работы от 3 лет в IT-проектах, digital или продуктовом управлении — Опыт в HR Tech, HRIS или автоматизации внутренних процессов — Опыт запуска систем, работы с разработчиками и применения AI — Умение проводить встречи и превращать обсуждения в решения Условия: — Полностью удалённая работа, график 5/2, 10:00–19:00 — Доход и формат сотрудничества обсуждаются — Оплачиваемые отпуск и больничный, онбординг

• Управление проектами полного цикла - от формирования идеи до релиза. • Самостоятельный сбор, анализ и формализация бизнес-требований.

— Выясняешь, что нужно клиенту: из созвонов, брифов и переписок в Slack собираешь скоуп, с которым согласны все. — Опыт проджект-менеджмента в креативной / дизайн / digital-студии или агентстве от 2–3 лет.

- Управлять портфелем проектов внедрения, интеграции и кастомизации платформы у корпоративных заказчиков.

Location: Al Jubail, Saudi Arabia Eram Talent is hiring on behalf of its leading Petrochemical client for an Administrator (Petrochemical Projects) to support engineering departments and major petrochemical projects. The client is seeking an experienced administrative and engineering project support professional with a strong background in petrochemical project environments, department administration, document control, engineering systems support, and contractor coordination. The successful candidate will be responsible for managing day-to-day departmental administrative activities, coordinating office operations, supporting project documentation and Management of Change (MOC) processes, facilitating employee onboarding and procurement activities, and providing second-line support for engineering applications. The role will also involve coordinating with IT teams, contractors, and engineering stakeholders to ensure efficient workflows, compliance with document control procedures, engineering standards, EHS requirements, and corporate policies while maintaining smooth departmental operations and supporting overall project execution. Key Responsibilities Office administration activities for a dept of approx. 20 persons – Proactive, organizing dept admin, maintaining the office flow. Maintaining and organizing the temporary office location at Sadara or at a contractor office. Ensuring smooth onboarding of new employees with initial activities. Raising small purchase orders for equipment, PPE, etc. Issuing formal communications to contractors. Organizing logistics for the department, such as transportations, meetings conference rooms. Organizing recognition events, lunches etc. Back-up cover for a dept document control technician. Maintain professional and technical knowledge through workshops, publications, professional networks, and technical societies. Assist in organising training sessions for operators, engineers, and technicians. Provide second-line application support, identify root causes, troubleshoot issues, and restore proper operation. Escalate unresolved application issues to the appropriate solution provider. Provide Project, MOC, and Work Order support and technical assistance within the Engineering System Design Environment. Maintain document, data, and deliverable-format standards with discipline SMEs and ensure requirements are included in documents for internal and external engineering work. Coordinate with IT to improve engineering-application performance and maintain compatibility with the corporate software and hardware infrastructure. Provide engineering-system access in accordance with intellectual-property requirements. Ensure compliance with EH&S guidelines, regulatory requirements, and permit requirements. Matching of department work hours will be required, requiring some overtime in the role. Perform other job-related activities requested by the immediate supervisor or manager. Requirements Two-year associate technical degree in a relevant field. Minimum 3 years of experience across phases of chemical or petrochemical projects. Certificates or credentials in office-based systems. Administration experience leading office admin activities in a fast paced department. Experience of document control procedures and activities. Very organized, proactive and willing to keep the department organized.

Location: Michigan Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a Project Associate to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite. Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise. Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required. This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight. This is a full-time position offering full benefits, paid training, and opportunities for career growth. Responsibilities Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift Support inspections, testing, punch-list completion, and project turnover as needed Qualifications Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful Ability to work onsite consistently during the required second-shift hours To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 PM26 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Position Location: Lisbon, Portugal or London, UK (Hybrid) Citizenship: U.S. or UK Citizenship Required (due to government security clearance requirements) About the Role We are looking for a dedicated Program/Project Manager to spearhead the execution of mission-critical federal technology engagements within our Government Projects team. In this role, you will partner closely with Engineering, Product, Security, and agency partners to convert complex technical roadmaps into structured initiatives, driving projects seamlessly from initial business cases through final deployment and operational readiness. This position demands a blend of program leadership, strong relationship management, and deep technical familiarity with networking and cybersecurity infrastructure in public sector settings. We believe that putting our people first and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our goals. Responsibilities Program & Delivery Execution: Manage the end-to-end execution and delivery of complex technology initiatives in government environments, aligning net-new projects to strategic mission priorities. Modernization & Migrations: Plan and coordinate legacy-network, security-platform, and cloud migrations—overseeing testing, stakeholder readiness, change communications, cutover, and operational handover. Planning & Business Operations: Develop program plans, business cases, resource forecasts, cost-to-deliver estimates, and delivery approaches; contribute to procurement and proposal responses where relevant. Governance & Risk Management: Own scope, milestones, budgets, dependencies, risks, and executive reporting across cross-functional technical teams and external partners; track delivery against agreed outcomes and escalate blockers. Stakeholder Management & Alignment: Build, maintain, and educate key stakeholders, partners, and vendors to drive consensus, buy-in, mission success, and high satisfaction. Process Improvement & Thought Leadership: Establish methodologies that improve delivery efficiency; provide thought leadership on best practices for implementing technology capabilities and services. Knowledge Sharing & Strategy: Make strategic recommendations on how programs should evolve; produce internal guides, external stakeholder-facing assets, and post-engagement lessons learned for continuous improvement. Desired Skills, Knowledge, and Experience Citizenship & Clearance: U.S. or UK citizenship is required due to the nature of the work and government security clearance requirements. Professional Experience: Minimum of 15 years of experience in technology program management, IT operations, infrastructure delivery, or government mission support. Leadership & Organizational Impact: Proven experience managing various-sized organizations within mission-critical and highly regulated environments. Demonstrated track record in infrastructure modernization, platform automation, workforce development, talent pipeline management, and technical skill gap analysis. Proven ability to build metrics, KPI dashboards, and reporting systems that guide executive decision-making. Core Project & Soft Skills: Exceptional verbal, written, and receptive listening skills with the ability to present effectively to diverse, global audiences. Sound business judgment, data-driven analytical capability, and proven ability to influence without formal authority. Self-directed problem-solver capable of prioritizing competing tasks, handling tight deadlines, and driving delivery with minimal management guidance. Technical Domain Knowledge: Networking: Deep understanding of networking technologies, including TCP/IP, DNS, and IPv4/IPv6. Cybersecurity & Identity: Thorough knowledge of Internet security technologies (DDoS/mitigation, Firewalls, TLS, VPN), Zero-Trust Network Access (ZTNA & SASE), and identity/authentication concepts. Cloud & Systems: Solid foundation in cloud platforms (AWS, GCP, Azure) and administration of major operating systems (Windows, macOS, Linux). Compliance & Threat Concepts: Understanding of government security frameworks, accreditation processes, compliance requirements, threat activity, adversary tradecraft, and cyber operations concepts as they apply to infrastructure design. Automation: Practical exposure to automation, scripting, or tooling used to support infrastructure operations. Bonus Points Practical experience with advanced networking protocols and routing, including BGP, GRE, SD-WAN, MPLS, or Global Traffic Management. Hands-on knowledge of HTTP technologies, including reverse proxies (WAF, CDN), forward proxies (Secure Web Gateways), and serverless application development. Familiarity with Data Loss Prevention (DLP) technologies. Experience with mobile platform administration (iOS, Android). Scripting or programming capability in languages such as Python, JavaScript, Golang, or BASH. Working familiarity with the MITRE ATT&CK framework or similar computer security attack and exploitation frameworks. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €77,000 - €106,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Uniontown, OH Associate Project Manager - Power Foundations Power Foundations | Transmission Foundations | Substation Foundations | Heavy Civil Construction Location: Nationwide - Project-Based Employment Type: Full-Time Travel: Approximately 80% Travel Required Build the Foundation for Critical Power Infrastructure Reliable power infrastructure starts with a strong foundation. From transmission lines and substations to renewable energy facilities and power delivery systems, power foundations are a critical component of the infrastructure that keeps communities and industries connected. As an Associate Project Manager - Power Foundations , you'll support the successful delivery of complex foundation construction projects while working alongside experienced Project Managers, Construction Managers, Superintendents, engineers, and field teams. This role is ideal for individuals looking to accelerate their construction management career while gaining exposure to project execution, cost management, scheduling, procurement, field operations, and customer relationships. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects . We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout. Leveraging engineering, procurement, and construction ( EPC ) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the Michels Family of Companies , one of North America's largest and most diversified energy and infrastructure contractors. Position Overview As an Associate Project Manager - Power Foundations , you will support the overall planning, coordination, and execution of power foundation construction projects across North America. Working under the guidance of Project Managers and Operations leadership, you will assist with project administration, scheduling, forecasting, procurement, subcontractor coordination, reporting, customer communications, and field support. You'll gain hands-on experience supporting projects involving transmission structure foundations, substation foundations, drilled shafts, spread footings, micropiles, ground improvement, and other foundation systems that support critical power infrastructure. Success requires strong organizational skills, attention to detail, a willingness to learn, and the ability to work effectively with both office and field teams. Key Responsibilities Support Project Managers in the execution of power foundation construction projects. Assist with project planning, scheduling, forecasting, procurement, and resource coordination activities. Track project costs, production quantities, budgets, and progress against project goals. Coordinate with Construction Managers, Superintendents, field personnel, subcontractors, and suppliers. Support customer communications, reporting, documentation, and project meeting preparation. Maintain a strong focus on safety, quality, productivity, and customer satisfaction. What You'll Do Assist in managing power foundation projects from award through closeout. Support projects involving: Transmission structure foundations Transmission line foundations Substation foundations Drilled shaft foundations Spread footings Micropiles Ground improvement systems Heavy civil foundation construction Assist with project schedules, cost tracking, forecasting, and financial reporting. Support procurement and material coordination activities. Review drawings, specifications, contracts, and project documentation. Track production quantities, schedule progress, change orders, and project performance. Coordinate subcontractors, suppliers, and field operations to support project objectives. Participate in customer meetings, project reviews, and internal planning sessions. Support project turnover, closeout documentation, and final reporting requirements. Travel to active project sites to support project execution and gain field experience. Why Michels Power, Inc.? We help build and maintain the infrastructure that powers communities and industries across North America. We execute challenging projects involving transmission, distribution, substations, renewable energy, and foundation construction. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform meaningful work that supports the future of energy infrastructure. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We offer outstanding opportunities for advancement into Project Management and Operations leadership positions. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You enjoy solving technical and operational challenges. You thrive in both office and field environments. You want to work to make a difference. What It Takes Bachelor's degree in Construction Management, Civil Engineering, Construction Engineering, Engineering, Project Management, Business, or a related field, or an equivalent combination of education and experience. 1-5 years of construction, project engineering, field engineering, estimating, project coordination, or project management experience preferred. Experience supporting heavy civil, foundation, utility, energy, transmission, substation, renewable energy, or infrastructure projects is preferred. Strong interest in developing a career in project management and construction operations. Understanding of construction plans, specifications, schedules, and project documentation. Strong organizational, communication, analytical, and problem-solving skills. Ability to effectively communicate and collaborate with field and office personnel. Proficiency with Microsoft Office Suite. Experience with Primavera P6, HCSS, Procore, AutoCAD, or other construction management software is preferred. Valid driver's license with an acceptable driving record. Ability to travel approximately 80% and support long-term onsite project assignments throughout North America as required. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

• Опыт работы Project Manager от 1 года.

We are looking for an experienced Project Manager to join our development team and manage residential projects through the full lifecycle — from concept and planning to construction and handover.

— Проектировать структуру сайтов, дорабатывать предоставленные тексты, создавать варфреймы и визуальные концепции; — Разрабатывать дизайн страниц, адаптивы и UI-киты;

Анализ финансового состояния компаний и инвестиционных проектов.

- Участие в управлении проектами на всех этапах.

- Управление крупными энергетическими проектами: строительство, модернизация и реконструкция объектов.

Ведение проектов полного цикла: от идеи и сбора требований до релиза.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 5+ years managing complex, multi-stakeholder projects with real deadlines, ideally customer-facing. Software experience is a plus, but senior project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Juggle multiple customers and projects at once, and prioritize based on impact. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on. This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results. - Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next. - Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.