Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Finance Operations Intern who is analytical, detail-oriented, and reliable to join our Finance team. The ideal candidate is someone who enjoys working with financial data, investigating discrepancies, and ensuring accuracy and consistency across financial records. You will thrive in a structured, collaborative environment where you can apply your academic knowledge to real-world financial operations and learn how an international business manages its financial processes.
Strong analytical thinking, attention to detail, and a methodical approach to problem-solving are essential, along with a willingness to work with reconciliations, accounts payable balances, financial reports, and operational documentation. The ability to take ownership of assigned tasks, meet deadlines, learn new tools and processes, and approach routine work with care and consistency will be key to your success in this role.
If you’re passionate about finance, working with numbers, solving problems, and continuously learning, and you’re looking to build a strong foundation for a career in Financial Operations, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Perform financial reconciliations with partners following established procedures and guidelines.
Review completed reconciliations to check the accuracy and completeness of results.
Assist with analyzing outstanding accounts payable (AP) balances and reviewing AP alerts to identify discrepancies and items requiring further investigation.
Audit financial documentation in Box to check report availability, completeness, and compliance with established procedures.
Review financial reports and supporting documentation for accuracy, completeness, and consistency.
Assist with reviewing and updating accounts payable and accounts receivable workflows and process documentation.
Maintain and update Finance Operations documentation and procedures in Confluence.
Document reconciliation procedures, key learnings, identified discrepancies, and potential process improvements.
Support the team with recurring financial operations tasks and other operational activities as required.
QUALIFICATIONS
Education:
Currently in the final year of a university degree or recently graduated in Finance, Accounting, Economics, or a closely related field.
Academic Performance:
Minimum CGPA of 3.5 for candidates without relevant work experience, or 3.3 for candidates with relevant work experience.
English Proficiency:
Strong English communication skills (minimum B2). CVs and cover letters must be submitted in English.
Analytical Skills:
Basic understanding of financial and accounting concepts, with the ability to analyze information, identify inconsistencies, and draw logical conclusions.
Attention to Detail:
Careful and methodical approach to working with numbers, financial records, and documentation.
Technical Skills:
Basic proficiency in Microsoft Excel or Google Sheets. Familiarity with formulas, filters, and data organization is an advantage.
Problem-Solving:
Willingness to investigate discrepancies, ask questions, and learn how to resolve unfamiliar issues.
Responsibility and Organization:
Ability to manage assigned tasks, follow established procedures, meet deadlines, and maintain accurate records.
Learning Mindset:
Motivation to develop practical skills in financial operations, learn new tools and systems, and respond constructively to feedback.
Working Style:
Comfortable performing recurring operational tasks independently after training, while knowing when to seek guidance or escalate issues.
Availability:
Available for an on-site internship in Kuala Lumpur.
BENEFITS:
Convenient work tools
Google Chat, Gmail, Google Drive, Confluence
Professional growth
Rich knowledge exchange within the company
More perks
No dress code
Comfortable and new office environment
PHYSICAL DEMANDS
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers/vacancies
Location: Kuala Lumpur, Malaysia; Istanbul, Turkey; London, United Kingdom; Cape Town, South Africa; Sydney, Australia
Eram Talent is a leading recruitment company focused on connecting top talent with industry leaders. We are currently looking for a skilled
Civil Engineer specializing in Transportation Planning & Traffic Engineering
to join our team in Saudi Arabia. This role involves working on the design, analysis, and implementation of transportation systems that enhance mobility and ensure safety on the roads.
As a Civil Engineer in this field, you will be responsible for conducting traffic studies, developing transportation plans, and collaborating with various stakeholders to improve traffic flow and reduce congestion. You will utilize advanced modeling tools and technologies to assess current transportation systems and propose innovative solutions that address both operational and environmental concerns.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Interface with company representatives and government authorities to address traffic and transportation safety improvements in the Eastern Province.
To act as a technical lead to various traffic safety engineering related work tasks. To oversee work being carried out by subordinate members of the engineering group. To support and guide work being undertaken by group members.
To review and assist in developing scope-of-works for the company’s projects/studies (e.g., Road Safety audit, Traffic Impact study, Temporary Traffic Management, etc.)
To review and provide initial inputs on design, specifications of existing/proposed roadway schemes within and around company facilities utilizing applicable industry standards and guidelines.
To prepare letters, meeting notes, working papers, technical notes, reports and technical presentations.
To enhance Traffic Safety Services Dept. - Engineering group staffs’ technical capacity by: establish proper training and develop efficient processes for knowledge sharing/transfer.
Requirements
Bachelor's degree in Civil Engineering or a related field.
Minimum of 10 years of experience in transportation planning and traffic engineering.
The candidate shall have technical proficiency in Highway Design, Transportation Planning & Traffic Safety Studies
The candidate shall to be familiar with using international standards such as AASHTO-Green Book, HCM, HSM, MUTCD, and related ITE & FHWA guidelines.
Certification Requirement: The candidate must be professional certified & licensed (i.e., PE, PTOE, PTP, RoSPA, or RSP)
Proficient in traffic modeling software (e.g., VISSIM, SYNCHRO, HCS).
Strong knowledge of transportation engineering principles, policies, and standards.
Experience in conducting traffic studies and designing signal plans.
Excellent analytical and problem-solving skills.
Effective communication and teamwork abilities.
Ability to manage multiple projects and meet deadlines.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Tabuk, Saudi Arabia; Lusail, Qatar
Eram Talent is currently seeking a dedicated Prototyping Support Technician to join our team in Saudi Arabia. The Prototyping Support Technician provides operational support for outdoor testing projects and maintains general prototyping workshop equipment. The role supports the planning, coordination and execution of technical initiatives, experiments and installations, while also contributing to the reliable operation, troubleshooting and continuous improvement of Prototyping Core Lab assets and equipment.
As a Prototyping Support Technician, you will have the opportunity to work with advanced manufacturing technologies and contribute to innovative design processes.
Key Responsibilities:
Coordinate and support renewable energy–related technical activities, including planning, scheduling, and execution of experiments, tests, and installations.
Provide hands-on troubleshooting and diagnostics for electrical, electronic, mechanical, and control systems within the Prototyping Core Lab.
Perform routine inspections and preventative maintenance to ensure equipment reliability, safety, and optimal performance.
Assist in equipment setup, installation, commissioning, and verification to ensure systems meet technical specifications and operational requirements.
Apply strong technical knowledge of electrical, mechanical, mechatronic, PLC, CNC, and control systems used in prototyping environments.
Coordinate technical tasks and installations effectively, ensuring timelines, resources, and safety standards are maintained.
Support researchers and project teams with practical problem-solving, technical guidance, and adherence to SOPs and HSE procedures.
Maintain accurate technical documentation, maintenance records, inspection reports, and project logs.
Contribute to continuous improvement by identifying workflow enhancements, conducting risk assessments, and implementing root cause analysis to prevent recurring issues.
Demonstrate adaptability and the ability to work effectively in outdoor testing environments and under operational pressure.
Requirements
Technical diploma or accredited apprenticeship in Electrical, Electronic, Mechatronics, Mechanical, or a related technical field.
5 years of hands-on experience in commissioning, testing, and maintenance of electrical and/or mechatronic systems.
Practical experience servicing and maintaining prototyping workshop equipment, with PLC and CNC exposure considered an advantage.
Proven ability to troubleshoot and resolve electrical, mechanical, electronic, and control system faults effectively.
Experience working in technical laboratory, workshop, or outdoor testing environments with strong adherence to safety and documentation standards.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is seeking a proficient
Master Data Management (MDM) Business Analyst - Informatica
to join our dynamic team. In this role, you will serve as a key liaison between business stakeholders and technical teams to ensure that Informatica-based MDM solutions effectively meet organizational data management needs.
You will be responsible for gathering and documenting business requirements, analyzing existing data processes, and collaborating with technical teams on solution design and implementation. You will also help in identifying data quality issues, facilitate data governance activities, and support ongoing MDM initiatives to improve data accuracy, consistency, and compliance.
If selected, the work location would be onsite at
Al Khobar.
Key Responsibilities
Collaborate with business stakeholders to understand their master data requirements, document data definitions, and analyze data structures for optimal data management.
Plan and execute data migration activities, including data mapping, data extraction, transformation, and loading (ETL) processes, during system upgrades or platform transitions.
Ensure compliance with data security and privacy regulations, implement access controls, and monitor data usage to protect sensitive master data.
Conduct thorough analysis of existing master data sets to identify discrepancies, anomalies, and opportunities for improvement, providing actionable insights to stakeholders.
Develop and generate reports, dashboards, and data visualizations to provide insights into master data quality, trends, and performance, supporting decision-making processes.
Facilitate change management activities related to master data management initiatives, including communication, training, and stakeholder
Develop and enforce master data governance policies, standards, and processes to ensure data quality, consistency, and compliance with regulatory requirements.
Collaborate with business users and IT teams to map data sources, define data hierarchies, and create data models that support effective master data management.
Define and implement data standardization rules and processes to harmonize master data elements across disparate systems and business units.
Coordinate the integration of master data management solutions with existing enterprise systems, ensuring seamless data flow and interoperability.
Requirements
Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required
5+ Years of Work Experience as a Master Data Management (MDM) Business Analyst or similar role is required.
Certified Data Privacy Solutions Engineer (CDPSE) preferred
Certifications in MDM or Informatica is highly preferred.
Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred
Proven experience as a Business Analyst, specifically in Master Data Management (MDM).
Strong understanding of MDM principles, data governance, and data quality management.
Experience with MDM tools (e.g., Informatica, SAP MDG, Oracle) is a plus.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively engage with stakeholders.
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is in search of a dedicated
Data Quality Development Analyst
to enhance our commitment to delivering exceptional staffing solutions. In this pivotal role, you will ensure that our data quality standards are met and continuously developed, contributing to our data-driven decision-making capabilities across the organization.
The role holder is responsible for designing data quality assurance policies and standards, developing an enterprise data quality solution, defining metadata repositories and master data management to enable leverage enterprise data for business intelligence. The role holder is also responsible for installing and maintaining business intelligence tools and fine-tuning their performance.
Key Responsibilities
Responsible for designing, testing, deploying and documenting the data quality procedures and their outputs
Design processes and technology to enable the client to leverage the enterprise data for business intelligence purposes.
Define the data policy, standards and guidelines and ensure consistency.
Coordinate with Master Data Quality Manager and define metadata repository for digitally and physically storing and cataloguing data.
Design master data management to provide processes, governance, policies, standards and tools to define and manage master data.
Define quality assurance policies and standards to ensure consistency in business intelligence reports.
Identify and highlight issues related to data quality in order to improve accuracy of reports leading to proper decision making.
Liaise with Master Data Quality Manager to provide support in development, operations and maintenance of dashboards and reports in the Technology environment.
Install business intelligence tools and configures hardware and software components.
Perform users’ administrator setup and provides continuous support for maintenance.
Perform business intelligence performance tuning to ensure optimal performance.
Recommend training and development interventions for team members to build their capabilities.
Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
Implement all relevant Department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
Requirements
Bachelor’s degree in information technology, or equivalent from a recognized and accredited university is required.
5+ years of experience in data analysis, data quality, or a similar role.
Knowledge of Data Quality principles, policies and procedures.
Knowledge of Data Quality tools.
Strong understanding of data governance, data quality metrics, and data management principles.
Experience with data profiling tools and techniques.
Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills.
Excellent communication skills and ability to work collaboratively with diverse teams.
Detail-oriented with a strong focus on data accuracy and reliability.
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is seeking a dedicated
Data Quality Business Analyst
to join our growing team. In this role, you will be responsible for ensuring the integrity, accuracy, and reliability of data across our business systems. You will collaborate with cross-functional teams and stakeholders to define data quality standards, develop metrics, and implement processes that enhance data management practices.
Your responsibilities will include performing data analysis, identifying data quality issues, and recommending solutions to improve data governance. You will also work on data quality initiatives and may be involved in data profiling, cleansing, and monitoring to ensure adherence to organizational data quality standards.
Responsibilities
Consolidate guidelines, processes and parameters for conducting business analysis in order to follow a consistent approach in the process followed for collating data and carrying out analytics.
Support in coordinating with Technology departments through periodic meetings to understand the specific business requirements related to business analytics.
Coordinate with different internal departments to identify the most suitable data resources to ensure effective data collection and analysis based on the requirements.
Support in identifying potential external vendors/market research agencies etc. and coordinate with them to establish the data collection and reporting needs in order to ensure efficiency in the data collection process.
Coordinate with external consultants/forums to keep updated with the latest developments in the Technology landscape.
Perform data cleaning and standardisation for conducting the relevant analysis and ensures adherence to data quality standards while developing reports on procurement and logistics updates.
Stay up to date on the latest business intelligence tools, databases, systems or methods etc. and shares insights with Master Data Quality Manager on leveraging the same for business requirements.
Develop the requisite reports (weekly/monthly/ad-hoc) and ensures timely submission of the same to facilitate decision making.
Requirements
Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required.
5+ years of experience as a Data Quality Analyst or in a related field.
Certified Data Privacy Solutions Engineer (CDPSE) preferred.
Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred.
Strong understanding of data management principles, data governance, and data quality best practices.
Proficient in data profiling and analysis tools (e.g., SQL, Python, or ETL tools) to assess data quality.
Experience with data visualization tools such as Tableau, Power BI, or similar is a plus.
Strong analytical and problem-solving skills to identify data quality issues and develop actionable solutions.
Excellent communication skills, with the ability to work collaboratively with diverse teams and stakeholders.
Detail-oriented with a focus on delivering high-quality results.
Familiarity with data privacy and regulatory compliance standards is a plus.
Location: Global (Remote)
Workplace: Remote
DECISION RESEARCH SCIENTIST
Team: Research & Development
Location: Flexible / Remote
Reporting to: Head of R&D
ROLE OVERVIEW
Rwazi advances decision systems — software capable of structured reasoning under real-world constraints.
The Decision Research Scientist applies formal reasoning, modeling, and experimentation to real enterprise decision problems.
This role operates at the boundary between research and application.
It translates abstract decision theory, evaluation logic, and structured reasoning into practical system improvements that enhance Rwazi’s decision intelligence.
This is applied decision research — not academic isolation.
CORE MANDATE
The Decision Research Scientist is accountable for:
- Designing formal decision frameworks for complex enterprise problems
- Modeling tradeoffs, uncertainty, and signal ambiguity
- Advancing structured reasoning methodologies
- Testing and validating new decision architectures
- Converting research insight into system-ready primitives
This role strengthens the reasoning depth of Rwazi’s decision engine.
KEY RESPONSIBILITIES
APPLIED DECISION MODELING
- Formalize complex business questions into structured decision systems
- Model uncertainty, tradeoffs, and multi-variable constraints
- Design evaluation logic for ambiguous signal environments
- Develop structured judgment methodologies
RESEARCH-TO-APPLICATION TRANSLATION
- Apply theoretical frameworks to real client use cases
- Test decision logic against live or simulated environments
- Identify structural weaknesses in existing decision pathways
- Propose formal improvements with measurable rigor
EXPERIMENTAL DESIGN
- Design controlled experiments to validate reasoning enhancements
- Define metrics for decision quality and output consistency
- Compare alternative system architectures under defined constraints
CROSS-FUNCTIONAL INTEGRATION
- Collaborate with Research Engineers to prototype research concepts
- Provide formal specifications to Product and Engineering
- Advise leadership on long-term decision capability evolution
ROLE IMPACT
Strong performance in this role results in:
- More reliable and explainable decision outputs
- Increased reasoning depth across signal types
- Expansion into new classes of enterprise problems
- Stronger structural defensibility
This role deepens Rwazi’s intellectual core.
WHAT THIS ROLE IS NOT
- This is not feature delivery
- This is not surface-level analytics
- This is not academic research detached from application
This role requires rigorous thinking applied to real-world constraints.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong grounding in decision theory, systems modeling, or applied reasoning
- Experience formalizing ambiguous problems into structured frameworks
- Comfort working with AI systems and reasoning architectures
- Ability to design and evaluate experiments rigorously
- Intellectual independence and systems thinking
Candidates may come from applied AI research, quantitative modeling, computational social science, economics, operations research, or advanced analytics domains.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to formalize complex decision problems
- The rigor and clarity of their reasoning models
- Evidence of applying theory to practical systems
- Depth of structured thinking
- Their ability to improve decision quality measurably
SUMMARY
The Decision Research Scientist advances Rwazi’s applied decision intelligence by turning complex reasoning into structured, validated system logic.
Location: Global (Remote)
Workplace: Remote
DECISION SYSTEMS ARCHITECT
Team: Product
Location: Flexible / Remote
Reporting to: Product Leadership
ROLE OVERVIEW
Sena is designed to translate complex business intent into decision-grade outputs at scale.
The Decision Systems Architect plays a critical role in advancing Sena’s decision capabilities by formalizing judgment, reasoning frameworks, and evaluation logic into system-native structures. This role focuses on extending the breadth, depth, and consistency of Sena’s decision logic as new customer use cases, signal types, and business questions emerge.
This is a product-embedded role at the intersection of systems thinking, applied reasoning, and AI enablement.
KEY RESPONSIBILITIES
The Decision Systems Architect is responsible for:
- Designing and refining decision frameworks that guide how Sena interprets customer intent
- Defining signal mapping logic that structures how business questions are decomposed into actionable signals
- Establishing configuration schemas that specify how data must be captured to support decision-grade outputs
- Creating evaluation criteria and quality standards used to assess system outputs
- Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic
- Producing structured artifacts that directly inform Product and AI development workflows
- Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena
All work in this role is expected to be system-oriented, reusable, and extensible.
ROLE IMPACT AND GROWTH
This role contributes to Sena’s evolution as new business problems, customer objectives, and data environments emerge.
As the system’s capabilities expand, the focus of this role naturally shifts toward:
- New classes of customer questions
- New signal types and constraints
- More complex decision structures and tradeoffs
- Higher-order reasoning patterns that have not yet been formalized
This role remains at the frontier of decision design as the product evolves.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong systems thinking and the ability to formalize complex reasoning
- Experience designing frameworks, methodologies, or structured decision logic
- The ability to translate ambiguous problems into clear, explicit structures
- Comfort working in highly autonomous, fast-moving environments
- Intellectual curiosity and a willingness to challenge established methods
Candidates may come from applied research or technically rigorous domains where deep reasoning, formal abstraction, and the hands-on design of complex decision systems were core to the work.
CULTURAL FIT
We value people who:
- Take initiative and operate with high ownership
- Produce high output with limited resources
- Prefer autonomy and accountability
- Are inventive and comfortable rejecting outdated approaches
- Are deeply focused and driven by hard problems
This role is best suited for individuals who enjoy building foundational systems and pushing the boundaries of what software can reason about.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to structure and reason through ambiguous problems
- The clarity, generalizability, and technical rigor of the frameworks they design
- How effectively their thinking can be translated into system-level logic
- The quality and rigor of their judgment under real-world constraints
- Their ability to independently design, execute, and iterate on decision frameworks
We prioritize demonstrated capability and depth of thinking over resumes alone.
SUMMARY
The Decision Systems Architect helps define how Sena thinks as it continues to expand across new domains and use cases. This role is central to shaping the system’s long-term decision intelligence and is designed for individuals who want to work at the intersection of reasoning, systems, and product design.
Location: Global (Remote)
Workplace: Remote
Head of Research & Development (R&D)
Location: Global (Remote)
Reports to: CEO
Employment Type: Full-time
MISSION AT RWAZI
Rwazi’s long-term advantage depends on expanding the frontier of what decision systems can reason about.
The Head of R&D owns long-horizon capability development — exploring, prototyping, and formalizing the next generation of decision intelligence that will power future versions of Rwazi’s platform.
This role operates beyond immediate roadmap pressures.
It identifies structural opportunities in reasoning systems, signal modeling, AI-assisted judgment, and decision automation — and transforms them into foundational capabilities.
The Head of R&D defines what Rwazi becomes 3–5 years from now.
CORE MANDATE
The Head of R&D is accountable for:
- Advancing future decision system architectures
- Formalizing higher-order reasoning capabilities
- Exploring new signal classes and evaluation logic
- Identifying structural AI leverage points
- Converting research into reusable system primitives
This is a capability-building role, not a feature-delivery function.
KEY RESPONSIBILITIES
LONG-HORIZON CAPABILITY EXPLORATION
- Identify unsolved reasoning challenges within Rwazi’s domain
- Explore advanced decision frameworks beyond current product constraints
- Develop conceptual models for higher-order AI reasoning systems
- Investigate new signal environments and structured judgment methods
PROTOTYPE & FORMALIZATION
- Build experimental prototypes to test new system architectures
- Formalize reasoning patterns into structured logic frameworks
- Create reusable primitives that Product and Engineering can adopt
- Document system logic in technically rigorous formats
AI & DECISION SYSTEMS ADVANCEMENT
- Push beyond current signal-to-output pipelines
- Explore multi-layer reasoning and tradeoff modeling
- Design evaluation criteria for increasingly complex decisions
- Anticipate future enterprise use cases and model their structural requirements
STRATEGIC INTERFACE WITH EXECUTIVE LEADERSHIP
- Advise CEO on long-term technical differentiation strategy
- Translate research insights into strategic investment decisions
- Identify potential defensibility moats
RESEARCH GOVERNANCE
- Define standards for experimentation rigor
- Establish evaluation frameworks for prototype validation
- Maintain clarity between exploratory work and production systems
ROLE IMPACT
Strong performance in this role results in:
- Structural differentiation in decision intelligence
- New classes of solvable enterprise questions
- Expansion of AI-assisted reasoning depth
- Long-term defensibility against competitors
- Research-driven product evolution
This role ensures Rwazi does not stagnate at feature-level innovation.
WHAT THIS ROLE IS NOT
- This is not roadmap feature delivery
- This is not short-term optimization
- This is not pure academic research detached from application
- This is not reactive problem-solving
This role requires frontier thinking and disciplined formalization.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Deep systems thinking and formal reasoning ability
- Experience designing structured decision frameworks
- Strong understanding of AI systems, modeling logic, or computational reasoning
- Ability to translate abstract research into usable system components
- Comfort operating autonomously at high strategic altitude
- Demonstrated work on complex, ambiguous problems
Candidates may come from applied research, AI system design, computational modeling, advanced analytics, or technically rigorous environments.
CULTURAL FIT
We value leaders who:
- Think in decades, not quarters
- Formalize ideas with intellectual rigor
- Challenge existing system boundaries
- Operate independently without constant direction
- Care about structural innovation over incremental gain
This role is suited for builders who want to shape the long-term intelligence core of an AI-native company.
How Candidates Are Evaluated
Candidates are evaluated based on:
- Their ability to formalize complex reasoning into structured systems
- Evidence of pushing technical or decision boundaries
- Clarity of thought in ambiguous domains
- Ability to design experiments with rigor
- Strategic alignment with long-term capability building
We prioritize demonstrated intellectual depth and system-building ability over conventional titles.
SUMMARY
The Head of R&D defines the next generation of Rwazi’s decision intelligence.
This role ensures that as the market evolves, Rwazi advances beyond incremental product iteration — and continues to expand the frontier of what enterprise decision systems can reason about.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function.
🧠 You will...
Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics.
Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation.
Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution.
Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth.
Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe.
Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide.
Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence.
Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success.
✅ You have...
Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar.
Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI.
A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch.
Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along.
Experience managing agencies and external partners across markets, with a reputation for raising quality and speed.
The ability to work from or relocate to New York City or London, UK
⭐ Exceptional candidates will have...
Experience working with IP-led brands
Global brand experience, including creative leadership across multiple regions and cultures.
A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution.
Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas.
Experience establishing clear creative operating mechanisms with marketing, product, and design partners.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£150,300
—
£225,400 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function.
🧠 You will...
Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics.
Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation.
Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution.
Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth.
Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe.
Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide.
Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence.
Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success.
✅ You have...
Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar.
Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI.
A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch.
Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along.
Experience managing agencies and external partners across markets, with a reputation for raising quality and speed.
The ability to work from or relocate to New York City or London, UK
⭐ Exceptional candidates will have...
Experience working with IP-led brands
Global brand experience, including creative leadership across multiple regions and cultures.
A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution.
Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas.
Experience establishing clear creative operating mechanisms with marketing, product, and design partners.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$236,800
—
$355,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
You'll work on a small, high-ownership team that:
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Ships at both layers: internal leverage and customer-facing product
- Adapts quickly as models, tools, and best practices evolve
This is a 0→1 role with company-wide visibility.
What you'll do
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
- Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources
- Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time
Example problems you might work on
- A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change
- A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone
- A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history
- Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions
- Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack
What we're looking for
- You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users
- Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end
- Experience building with LLM APIs
- You think about failure modes, observability, and ownership, not just whether the demo works
- Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before
- Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact.
- Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments.
- Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product.
WHAT YOU'LL BRING
- Experience leading engineering teams that build and scale end-to-end production systems
- Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments
- A leadership style that blends high standards with empathy, fostering both speed and quality
- Proven ability to work closely with customers and translate business needs into technical deliverables
- Excellent communication skills across technical and non-technical audiences
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience developing AI agents a plus).
- Experience building or deploying AI/LLM systems in production
- Background as a founder, engineering lead, or startup builder with high ownership and urgency
- Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Experience interfacing with customers or leading technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Design, build, and operate secure, scalable, highly available Azure infrastructure powering TeamViewer’s global SaaS platform
Manage and optimize Kubernetes platforms using GitOps practices and Infrastructure as Code.
Develop CI/CD pipelines, automation, and operational tooling to improve delivery speed, security, and developer productivity
Implement monitoring, logging, and observability solutions to ensure platform reliability, performance, and visibility
Drive platform performance, scalability, security, and cost optimization while supporting incident response and on-call operations
Mentor engineers and partner across Engineering, Product, Security, and Platform teams to advance cloud-native best practices
Requirements
Degree in Computer Science, Software Engineering, or equivalent practical experience
5+ years experience as a Senior DevOps, Platform, or Cloud Engineer in high-availability SaaS environments
Strong expertise in Azure, Infrastructure as Code (Terraform/Bicep), Kubernetes, containers, and GitOps tools such as Argo CD
Hands-on experience with CI/CD platforms, scripting (Python, Bash, PowerShell), and automation.
Knowledge of observability, cloud networking, microservices, infrastructure security, identity management (e.g., Entra, Keycloak), and relational databases
Strong problem-solving, automation, and mentoring skills; experience with Java, Go, SQL, AWS, or GCP is a plus
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with up to 50% home office
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Office Based - London, UK
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Porto, Portugal
Workplace: none
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard
Polish
speaking
Operations Customer Expert
for their Porto offices.
Position:
Operations Customer Expert
Location: Porto, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
Assist customers via phone, email, and chat with inquiries related to products
Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs
Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction
Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up
Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution
Collaborate with internal teams to deliver efficient and effective solutions to customer issues
Perform regular customer service tasks, including updating and maintaining the customer database
Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement
Manage customer complaints and oversee the returns process, ensuring compliance with company policies.
REQUIREMENTS:
Native/fluent in Polish (C1), both verbal and written. Fluent in English (minimum B2 level)
Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries
Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions
Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required
Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions
Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus
Strong organizational skills to manage multiple customer requests and document conversations accurately.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Guidance and tools to reach career potential
Fully paid training on the company and products
Opportunity to work in a supportive environment focused on growth and skill development
Relocation support.
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