Location: Miami, United States
Workplace: fully
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Get to know us better:
Sumsub
|
LinkedIn
|
YouTube
|
Glassdoor
About the job
We’re engineering the invisible shield that protects millions of users and global online services every day. Our all-in-one verification and compliance platform helps companies fight fraud, meet regulatory requirements, and scale securely across borders. From onboarding to ongoing monitoring, Sumsub empowers businesses to move fast while staying compliant.
Now we are looking for a
Senior Business Development Manager
to build a strong sales pipeline and attract key clients. This role is an exciting opportunity to influence the successful growth of our business in the USA.
We’re a remote-first, internationally distributed team that values accountability, collaboration, and impact. If you’re motivated by solving meaningful challenges and building technology that makes a difference, we’d love to hear from you.
What You Will Be Doing:
Be responsible for creating and executing the go-to-market strategy in the new verticals from research and positioning to sales and marketing
Personally own the full sales cycle on the biggest accounts
Work with product and marketing teams on cross-functional projects
Participate in conferences and be our external speaker in the target verticals
Be an internal expert in the target verticals and educate other teams on their specifics
About You:
5+ years of experience in SaaS B2B sales
Experience working in or with crypto, iGaming, fintech, or other regulated, fast-paced industries
Familiarity with compliance, including KYC, AML, and regulatory onboarding processes is a strong advantage
Proven track record of managing complex cross-functional products
Strong analytical and market research skills and a proactive approach
Understanding fraud prevention and compliance strategies is a plus
Outstanding writing, communication and negotiation skills
What we offer
Competitive Compensation.
100,000–180,000 USD base salary. The final offer will depend on your specific experience, skill set, and location. In addition to base pay, this role is eligible for (performance bonuses) and our comprehensive benefits package.
Retirement, Secured.
You will be eligible to participate in the Company’s 401(k) plan, terms and conditions apply.
Comprehensive Company Time Off.
Enjoy a strong balance of rest and flexibility with company-wide 20 days of vacation, 10 flexible day-offs for local holidays or personal needs, and 7 sick days. To help you truly recharge, Sumsub offers a winter break from December 24–26 and December 31–January 3, plus an extra day off for your birthday.
True Remote Culture.
We operate as a truly remote-first company, giving you the freedom to work from wherever you are most productive while maintaining a healthy work-life balance. Skip the commute and focus on doing great work in a way that fits your life.
Meaningful Impact.
Build technology that truly matters. Our security solutions protect millions of users and global online services every single day.
Truly Global.
We work across continents and time zones, with teammates and customers from all over the world. You’ll contribute to initiatives that cross borders, cultures, and languages—and see your work make an impact worldwide.
Growth Built In.
Clear goals, open feedback, and personal development plans. We support your growth with learning opportunities and cover role-specific events, from conferences to professional forums.
Celebrating Your Big Moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Getting You Set Up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by Design.
Our logo is a dog for a reason. We keep things human, open, and kind. We welcome individuality, quirks, and different perspectives—because that’s what makes our work smarter and more fun.
At Sumsub, we celebrate and support our differences. We believe that building a team rich in diverse thoughts, experiences, and perspectives allows our people, our product, and our community to thrive. Sumsub is an equal opportunity employer, and we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
By applying for this role, you acknowledge that any personal data contained in your application or supporting materials will be processed in accordance with
Sumsub’s Candidate Privacy Notice.
seniorMiami, United States; We work across continents and time zones, with teammates and customers from all over the world
Location: Sydney, Australia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are growing our Enterprise CS team and looking to add an exceptional
Senior
Enterprise Customer Success Manager
. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.
In this role, you will also be responsible to:
Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency
Requirements
Qualifications / Experience / Technical Skills
BS or equivalent education
7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. . Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
Prior experience in driving NRR growth within the customer base,
Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
Preference will be given to candidates who:
Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
Have prior experience in leading/driving/consulting in Digital Transformation initiatives
Estimated 25% travel required.
Soft Skills / Personal Characteristics
Ability to develop an understanding of large complex businesses with many stakeholders
Comfortable operating with revenue targets
Strong sense of customer empathy and customer-centricity
Grit and resilience to manage occasional tough & complex situations
Excellent interpersonal and communication skills
Strong problem-solving and analytical thinking
Project management and storytelling skills
Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
A passion for and belief in the power of automation to drive business value
Project management and storytelling skills
Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
Be a self-motivated team player who loves to drive Impact beyond their current role
Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment
(REQ ID: 2790)
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Required:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP platforms.
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Colombia (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Remote, Germany, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a talented
German speaking
Senior Sales Engineer to join our Enterprise sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and ensuring a successful proof-of value throughout the sales cycle.
This is a full-time remote position based in Germany, with preference for Munich.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, New Relic, Linux, Windows, Python, Java
What You’ll Do
Work with Enterprise customers to understand their business, their use cases, and their data replication requirements
Develop and deliver technical presentations to Enterprise audiences
Ensure the technical win by running an organized proof-of-value process
Work closely with multiple cross-fuctional organizations driving change and improvements to Fivetran as a whole.
Work closely with multiple Sales representatives, while maintaining a high level of customer focus and technical excellence
Stay up-to-date on the latest technologies and trends in our industry
Assist team members in advanced technical or business roadblocks
Skills We’re Looking For
Native/Professional Proficiency in German
5+ years in data replication, sales engineering, or related technical field
Strong technical background covering database replication, cloud infrastructure, and data replication technologies with some form of hands on experience
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills
Experience with Oracle, SQL Server, Postgres, MySQL, and NoSQL databases
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise
Bonus Skills
Experience developing partner relationships
Specialized expertise in security posture
Experience with self-hosted and SaaS software applications
Hands on experience with DBT
Docker/Podman/Kubernetes experience
#LI-LA1
#LI-REMOTE
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
€101.516,63
—
€126.896 EUR
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Limassol Cyprus
Workplace: OnSite
About Scorewarrior.
We're a game developer and publisher from Cyprus with one single game in the 4x strategy genre: Total Battle. We're a one-game company on purpose, because in everything we do, we focus
We are currently concentrating on two major goals:
- To make our game #1 in its genre.
- To make our company the best place to work on games.
And we're far from there; we still have a lot of work to do.
That's why we need you.
Let's dive in.
As our marketing Senior Data Scientist you will play a key role in optimizing our marketing strategies by providing meaningful insights through advanced modeling. Your primary focus will be to build predictive models that forecast user payment behavior by Day30, based on in-game activity data collected during the first 7 days of a user’s lifetime.
Key responsibilities.
- Build and refine predictive models to forecast users payment likelihood.
- Explore and process large volumes of in-game event data to uncover patterns relevant for forecasting.
- Collaborate with the marketing team to ensure that the models drive better user acquisition decisions.
- Effectively manage large datasets, ensuring timely and precise insights.
You could be a great fit for this position If:
- You have at least 4 years of experience in data science.
- You have a proven track record in creating and implementing predictive models related to customer behavior.
- You possess strong Python skills and experience with key machine learning libraries (scikit-learn, pandas, numpy, XGBoost, LightGBM, TensorFlow, PyTorch).
- You have experience working with large datasets and are capable of effectively diving deep into detailed analyses.
- You excel at translating complex analytical concepts into clear insights and recommendations for stakeholders across all levels.
- You love game development.
- Your English is B1 and higher, you Russian is B2 and higher.
Why Scorewarrior?
- Work with a product you love: Total Battle is more than just a job; it's a passion project.
- Join a highly skilled team: We're a nerdy group of talented individuals who love what we do.
- Make a real impact: Your work pulls the best people together to get us to that number-one app store spot.
- Stability: Start working with a stable three-year contract with the potential to extend it to infinity and beyond.
- An excellent remuneration package, including a 13th salary.
- Full-coverage relocation for you and your family to Cyprus (Limassol).
- Private health insurance for you and your family members.
- A monthly pre-school, school, and university allowance for employees' children.
- Lunch compensation.
- A sports and fitness allowance.
- Personal development opportunities paid for by the company: professional and language courses, books, etc.
- Bonuses for outstanding results, years worked, getting married, and the birth of a child.
- Monthly office parties and epic, annual offsite company birthday and Christmas parties.
Do you accept the challenge?
Apply today!
Location: Manila, Philippines
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Software Solutions Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
As a Software Solutions Engineer, you play an important role in the Innovation team, helping to scout, validate and fast-track new ideas that can shape the next generation of the BankWorks platform.
The role is ideal for a curious, hands-on and solution-oriented personality who enjoys experimenting with new technologies, building prototypes and working closely with technical, product and operational teams.
Responsibilities:
● Analyse technology trends in payments/fin-tech industry and adjacent sectors, maintaining up-to-date knowledge of technological developments.
● Convert rough concepts into PoC/MVP implementations, adhering to deadlines.
● Participate in and seek to continuously improve the software life cycle phases, focusing on designing, coding, documenting, testing and support
● Produce concise design notes, demo scripts, and handover documentation for smooth transition to other teams
● Collaborate effectively in cross-functional teams through pairing, brainstorming sessions, and knowledge sharing to meet defined objectives
● Contribute to and maintain the team's internal knowledge-base
● Ensure a high quality/standard of work and service throughout
● Communicate effectively and professionally with internal and external customers
● Perform other duties which may be assigned from time to time
● May be required to work extended hours to meet deadlines and/or be on-call
● Follow all company policies and procedures
● Diploma or Bachelor’s degree in ICT or related professional qualifications
● Solid understanding of the software development life cycle and agile/lean methodologies
● A strong sense of curiosity and willingness to learn new technologies
● Comfortable working in ambiguous, iterative, and exploratory settings
● Strong analytical reasoning, organizational and time-management skills with ability to prioritize tasks and meet deadlines under pressure.
● Be proficient in software development, with ability to use more than one of the following development languages:
-Front-end: Java, Javascript, SQL
-Back-end: Java, PL/SQL
-Real-time: C/C++, PL/SQL, Lua
● Have good knowledge of the following relational database management systems
-Oracle, PostgreSQL, MySQL
● Bonus points for experience or exposure to:
o Modern software architecture patterns (microservices, RESTful services)
o High-volume data streaming technologies (Kafka, RabbitMQ)
o Scripting languages (e.g., Ruby, Python, Bash)
o DevOps tools (e.g., Git, Jenkins)
o Containerisation and cloud environments (Docker, Kubernetes)
● Able to work effectively in a collaborative team environment
● Meticulous, methodical and accurate in the completion of tasks
● Strong communication and writing skills in English
● Willing to work extended hours and be on-call when required
● Experience in writing software for the financial and/or payment industry is preferred
Location: Nicosia, Cyprus
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
career-oriented individual to join our
Corporate Accounting Department
for the position of
Tax Advisor
.
Key Resposibilities:
Analyse financial and operational data to identify tax risks, optimization opportunities, and strategic initiatives across all jurisdictions.
Oversee and coordinate tax audits, liaising with authorities, external auditors, and consultants to ensure smooth and compliant processes.
Guide and participate in tax provisioning, reporting, and preparation of financial statements, ensuring accuracy and compliance.
Monitor changes in local and international tax legislation and assess their impact on the organization, providing actionable guidance to leadership.
Evaluate existing tax policies and procedures, recommending improvements to enhance efficiency, compliance, and alignment with business objectives.
Preparation and review of complex corporate, indirect, and, where applicable, individual or trust tax returns across offices.
Develop and implement tax processes, workflows, and efficiency initiatives across all company offices to create a scalable function.
Serve as the primary tax advisor to senior management and the Board of Directors, performing any additional tax-related duties or projects as required.
Bachelor’s degree in Accounting or Finance.
ACCA Qualification is preferred.
Fluency in English and Greek is a must.
Minimum of 3 years of experience in accounting and tax.
Experience with tax compliance, including filing tax returns and responding to tax audits.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in accounting software, Microsoft Excel and MS Office and computer literate.
Understanding of IFRS accounting standards and familiarity with software programs “Cycom” and “Caseware” will be considered an advantage.
What we offer:
Working in a positive environment with people from different backgrounds and nationalities
Mobility & Secondment opportunities within our 24 offices in South-East Europe, the Middle East and the Baltics
Provident Fund
Work from Home 1 day per week
Increasing number of annual leave days based on experience at the company
Friday afternoons off
3 weeks paternity leave
Dog friendly workplace
Potential development & growth opportunities through seminars, workshops and events
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Senior Client Solutions Manager to support our team in Cairo!
What You’ll Do
Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships.
Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included.
Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools.
Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track.
Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance.
Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations.
Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs.
Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery.
Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking.
What You Need For This Role
Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats.
Strong digital marketing fundamentals with a passion for performance marketing and online strategy.
Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis.
Excellent communication skills in English.
A track record in client-facing roles, where you’ve built trusted relationships and made a real impact.
Superb organization skills—you can manage multiple clients and projects without breaking a sweat.
Collaborative spirit with the ability to work independently when needed.
Familiarity with CRM platforms like Salesforce is a bonus.
A deep understanding of the MENA digital advertising landscape.
Experience working with media agencies or large brands in e-commerce or performance-driven environments.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: IN - Jaipur
This role supports the ongoing delivery of agentic AI–enabled automation across document-heavy and operational workflows. The intent is to move critical automation work off a high-cost contractor and into a lower-cost, full-time role without losing execution capability or momentum.
The focus is on building and supporting automation. This is hands-on delivery work that is well understood, repeatable, and already embedded in core operational processes.
Responsibilities:
Assist in building and enhancing agentic AI workflows that automate multi-step processes such as document intake, data extraction, validation, enrichment, and downstream routing.
Support integration of AI / ML and LLM-based models for document classification, entity extraction, and metadata generation, and connect those outputs into end-to-end automated workflows.
Build and maintain automation workflows and system integrations across document platforms, workflow engines, and operational systems.
Assist with API integrations and data movement, ensuring secure, reliable flow between platforms with appropriate controls and auditability.
Support production automation by monitoring workflows, troubleshooting failures, addressing defects, and improving reliability through logging, retries, and validation checks.
Work closely with Product, Engineering, and Operations to translate known business requirements into implemented automation and to support ongoing enhancements.
Contribute to documentation and standards so workflows are maintainable and not dependent on contractor knowledge.
Qualifications:
6+ years of experience in data science, machine learning or AI-related roles, with 3+ years leading cross-functional initiatives at scale
Experience operationalizing AI/ML or advanced analytics solutions in production, ideally within financial services, fintech, or data-driven platforms
Strong understanding of LLMs, data science, AI/ML, and modern AI architectures, including model evaluation, context engineering, and agentic workflow automation
Experience designing and implementing agentic AI workflows, including multi-step AI agents that automate complex processes and integrate with enterprise systems, data, and APIs
Experience building or supporting production automation, ideally in document-heavy or regulated environments.
Hands-on exposure to AI-driven data extraction, document processing, or NLP-based workflows.
Familiarity with workflow orchestration, rules-based automation, and system integrations.
Comfortable working within established patterns and under technical direction.
Execution-oriented, able to support existing platforms and improve them incrementally.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Be part of our Finance team: The Operations Associate/Senior associate will
support the day-to-day operations of a multi-asset investment and treasury platform
, with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments.
Responsibilities
● Manage trade confirmations, settlements, and lifecycle events across multiple asset classes.
● Oversee wallet, custodian, and digital asset operational processes.
● Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems.
● Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians.
● Support operational controls relating to treasury, trading, and digital asset activities.
● Assist with audit requests, confirmations, and supporting documentation.
● Prepare daily, weekly, and monthly operational reporting.
● Build, enhance, and maintain operational workflows, internal tooling, and automation processes.
● Identify opportunities for process optimisation and operational scalability.
● Create and maintain technical documentation, procedures, and user guides.
● Ensure adherence to internal controls, policies, and applicable regulatory requirements.
Preferred qualifications/Requirements:
● Bachelor's degree in Finance, Accounting, or related field.
● 5+ years of operations experience preferably at a credit hedge fund or an asset management company
● experience in digital assets or blockchain ecosystem(good to have but not mandatory)
● Proficiency in Enfusion portfolio management system (not mandatory)
●
Proficiency in Excel + VBA / Python
● Exceptional analytical and problem-solving abilities.
● Excellent attention to detail and communication skills.
● Strong understanding of trade lifecycles and settlement processes.
●
Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Guatemala
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Guatemala (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
seniorSydney, Australia
УдалённоColombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.