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Location: Worldwide; Serbia; Spain; Poland; Georgia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Product Owner (Customer Experience). In this role, you will own the end-to-end customer journey across our products, from the first visit to meaningful long-term connections. Your mission is to find the biggest growth opportunities in a product used by a million-strong audience, remove whatever stands between users and a great experience, and turn every improvement into measurable business results. Your main tasks will be: Own the customer journey end-to-end, from registration to quality conversations, identifying friction points and growth opportunities across the whole funnel. Dig into data yourself: explore analytics with AI tools (e.g., querying BigQuery via MCP), validate insights, and turn them into strong, evidence-backed hypotheses. Write concise product briefs and drive ideas through specs, prototyping, and release together with developers, analysts, and designers. Build and prioritize the backlog based on the value each initiative brings to users and the business. Connect every initiative to business impact (revenue, net profit) rather than isolated conversion gains. Scale successful experiments across our product portfolio. We expect from you: Experience as a Product Owner, Product Manager, Project Manager, or Team Lead in B2C products; startup experience is welcome. A hands-on approach: you do the analysis, write the briefs, and push ideas through to results yourself. Practical experience using AI tools for product analytics and documentation. Strong command of product metrics and funnel analytics, combined with a solid understanding of unit economics. Track record of owning a business metric (revenue, turnover, net profit), not only conversion rates. Strong prioritization skills and comfort working with a broad scope. Persistence and drive to achieve results in challenging conditions. A technical background (degree in a technical field or previous development experience) is a strong plus. Why join: Real influence on the user experience of a product with a million-strong audience. Freedom to improve anything along the customer journey, from small UX fixes to bold product changes. A role for people who want challenging problems and a fast path to growth. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Singapore, Sydney, or Tokyo About the Role: Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will focus on providing support on our Developer Platform products: Workers, Workers AI, Pages, KV, Stream, R2, D1, DO etc. Examples of desirable skills, knowledge and experience: You are familiar with Developer Platform products You have previous experience working as part of a team in a customer-facing role You have experience solving HTTP, DNS and other networking-related problems You have experience with a common web development language (for example, Javascript) You understand how the Internet works You have experience working in a support role where you thrived every time you resolved a ticket You are comfortable communicating through various support channels and always put the customer first  (Emails, Live Chats, Phone calls and  virtual meetings) You are a motivated self-starter and always looking to expand your existing skill set Bonus Points You are familiar with Cloudflare and have a site actively using our platform You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump) You are familiar with Nginx, Apache, IIS or any other web servers You are committed to gaining a deeper understanding of the following technologies: DNS /  CDN - Cache / SSL / Cloudflare Workers You have worked with PostgreSQL, MySQL, MS SQL or other database servers You have experience with Cloudflare Workers and/or JavaScript You have experience with Video encoding and streaming solutions What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: Local Growth Enablement: Act as the strategic link between local market needs and central Paid, Partnerships, Creative, Web/SEO, Lifecycle, Analytics, and Product teams. Market Intelligence & Channel Mapping: Maintain a live overview of US’s crypto and finance landscape — including publishers, influencer ecosystems, affiliates, events, and regional ad platforms. HNWI Acquisition: Develop personas, targeting strategies, and localized messaging that resonate with US`s high-net-worth individuals. Identify premium channels and moments to engage them effectively. Customer Experience Optimization: Audit key customer touchpoints (landing pages, onboarding flows, help center, FAQs) and collaborate with central teams to prioritize improvements and localization. Data-Driven Insights: Translate findings into clear, actionable briefs and test hypotheses to improve funnel performance and growth efficiency. Brand Voice: Adaptvalue propositions and messaging to the US, ensuring that all communications feel native and culturally relevant. Brand Reputation & Risk Monitoring: Track brand mentions, community sentiment, and potential risks, proposing timely responses or mitigations. Key Metrics (KPIs): Funded accounts in US, including HNWI share. Customer LTV and LTV/CAC payback for influenced cohorts. Market penetration: Nexo funded accounts as a percentage of the active US crypto investor base. What makes you stand out: 7-12+ years in senior growth or marketing roles, with deep knowledge of the US market. Proven experience shaping positioning, messaging, and channel strategy. Hands-on crypto user with strong understanding of local crypto culture, media, and terminology. Analytical mindset - skilled in turning complex data into actionable insights; experience with GA4, MMPs, and competitive intelligence tools. Strong stakeholder management - able to align global and local priorities effectively. Bias for action, structured thinking, and high editorial standards. Experience in fintech or crypto scale-ups, with an existing network of relevant partners, publishers, and creators. Ability to help build and mentor small local teams once traction is proven. Nexo benefits: Competitive compensation with performance bonus. Hybrid work. Dedicated learning budget. Comprehensive health & wellness perks. Regular team events.

Location: Philippines Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll own the NPV and unit economics model behind Salmon's credit card business — the core logic behind how we price, size, and monitor profitability across the portfolio.   What you'll do: - Work directly with the Head of Economics to turn model logic into production-ready Python/SQL code - Build and maintain the datasets that feed the model — cohorts, cashflows, losses, funding, fees, revenue — with help from other analysts - Automate scenario and sensitivity runs so pricing, limit, and product decisions are backed by real numbers What you'll own: - Own the end-to-end NPV / unit economics model for credit cards — clean, testable, versioned logic - Validate model outputs against actual portfolio performance and investigate gaps when they don't match - Translate model logic into clear, implementation-ready specs when other teams need to build on it - Step outside your immediate scope when the work calls for it — we value ownership over rigid roles What makes you a strong fit: - 2–3+ years of hands-on experience in data analytics - Strong Python (pandas) and SQL — for data exploration and for implementing analytics logic in production - Solid understanding of unit economics / financial modeling — cashflows, NPV, cohorts — through direct modeling experience or hands-on work with such models - High attention to detail — small errors break economics in production What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Hybrid-first work environment - Company-provided tools and equipment - Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila Relocation and family support - Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics - Reimbursement of eligible pet relocation expenses - USD 2,500 per year for flights home - Baby and family stipends for employees relocating to Manila: USD 1,000/month per child under two, USD 500/month per child aged two to 18 Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Worldwide Your Role You'll own the path from first conversation to signed partnership. Working with our CEO and our Sales, Marketing, and Customer Success teams, you'll bring StartupBlink's research and ecosystem work to governments, innovation agencies, and corporates around the world. What you'll do Qualify leads: run discovery calls to find the opportunities worth pursuing Generate new opportunities: research target organizations and follow market signals, events, and conferences Outreach: write personalized email and LinkedIn outreach that opens conversations with value, not pitches Create proposals: Build tailored proposals for governments and corporates, and work with the CEO to align and improve our proposal templates. Activate Partners from first contact to launch Follow department metrics Skills & Requirements Must have 2+ years in business development, sales, or partnerships (B2B preferred) Experience running discovery or sales calls with senior stakeholders Strong outreach and proposal writing Professional-level English, written and spoken Good to have Pipeline management, ideally in a CRM such as HubSpot Experience coordinating or managing a small team Experience with governments, innovation programs, or startup organizations What We're Looking For You're a proactive self-starter who creates opportunities instead of waiting for them. You're organized, persistent, and comfortable speaking with executives and decision-makers. You care about economic development and startup ecosystems, and you want to grow with a close-knit, fun team and become a key part of our continued success. Process & Conditions Location: Remote, 9 AM to 5 PM CET Compensation: Starting monthly salary based on experience and skills, with growth tied to your contribution to company goals Hiring process: Screening questions, a short test task, and several interviews with the team Vacation: 26 paid days per year About Us StartupBlink is a global startup ecosystem map and research center, trusted by hundreds of thousands of stakeholders and featured in thousands of publications worldwide. We help dozens of governments, Corporations, and leading international organizations accelerate the growth of their startup ecosystems. We're a small, motivated, fully remote team, with most members based in Europe, which is why this role operates on European business hours. You'll be working directly with our management team on high-impact projects. This role offers the opportunity to build critical expertise, grow your career, and collaborate with world-class clients and partners. Come build with us!

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. Take ground-truth measurement from one country to three continents. Auckland, New Zealand. Global remit. Halter's collars are on millions of cattle across New Zealand, Australia and the United States (among other countries). The machine learning models behind them tell farmers how much grass is in each paddock, how much each animal is eating, when a cow is in heat, when she is calving, and when she is unwell. Behind every one of those models is ground truth gathered on real farms: measurements taken by people in paddocks and yards, and sensors we have placed to capture what people cannot. Today that ground truth is gathered by a small team based in New Zealand. Over the next twelve months, that team needs to grow into a global field research operation: measurement crews in three countries, a sensor network across our research farms, and partnerships with farmers and universities. Holding it together is a quality standard that you will define and every crew will meet, so that a model trained on Waikato grass works on a Texas ranch. More and better ground truth is how our models learn to do more: every new measurement we get right opens up something new we can tell farmers about their animals and their land. Nobody has built a global ground-truth operation for livestock and pasture before. There is no playbook: you will write it, fast, without losing sight of the quality that makes our models industry leading. WHAT YOU'LL OWN The strategy. Our machine learning roadmap defines what models we will build. You turn that into a plan for the ground truth they need: which measurements, which farming systems, which countries, in what order. When the evidence changes, you change the plan. The standard. You design the measurement protocols every region works to, the quality checks every dataset must pass, and the process for changing either. Your standard is what lets us treat a pasture measurement in Southland and one in Victoria as the same number. The team. You hire and lead Regional Data Operations Leads in New Zealand, Australia and the United States. You build the training, career paths and culture of the function. The capacity and the budget. You plan people, equipment, farms and partnerships so that the models are never waiting on data, and you own the budget that pays for it. The relationships. You set how we work with the farmers who host us and the universities and research groups we collaborate with. The answer to "is the data the problem?" When a model underperforms, you are the person who can say, with evidence, whether the ground truth is the reason. You are the senior voice for measurement inside Halter. You will spend a real share of your time on farms in each region, because the standards you set have to survive contact with a wet August morning in Taranaki. WHO THIS IS FOR You have stood up a a function analogous to a field operation, grown it fast, and kept the data honest in rough conditions where the plan rarely survived the first week. You might have: - led a conservation programme as it grew from a single site to a whole landscape; - built sampling or measurement crews at a soil-carbon or climate-tech startup; - run field deployment or field operations at an agtech or robotics company; - run ground truth for a remote-sensing or satellite product; - led multi-site field trials for a research organisation or agribusiness; - or run a clinical, environmental or research field operation. These are examples, not a checklist. You do not need machine learning experience, or a farming background if you learn fast. Deep pastoral knowledge is something you will build here, not a gate to getting in. What you will need is the credibility to walk onto a farm, listen, and earn the farmer's trust. WHAT WE'RE LOOKING FOR - You have built a field team from a handful of people to many, and kept quality high as it spread across sites. - You have designed protocols and quality checks, not just followed them. - You care whether the numbers are right: sampling, bias, repeatability. - You have run a budget and a capacity plan, and made the trade-offs between coverage, quality, cost and speed visible to the people they affect. - You work well with engineers and scientists as your customers: you can hear what a modelling team needs and turn it into a plan a crew can execute. - You move fast and own the outcome. Every month of missing data is a month farmers wait for something better. - You are up for regular time on farms across New Zealand, and several trips a year to Australia and the United States. If this role excites you but you don't tick every box, please apply anyway. We hire for potential and performance over credentials, and some of our best people came to Halter from somewhere unexpected. We want a team that reflects the farmers and communities we serve, and we especially welcome applications from women and others who are under-represented in field and agtech leadership. WHAT IT'S LIKE Honestly: intense, and a lot of fun if you like hard problems. This is not a normal 9 to 5. Max velocity is our default; if it isn't a little uncomfortable, we are not moving fast enough. Expect early mornings, mud, ambiguity and problems nobody has solved before. We are office-first in Auckland. We decide from first principles, where logic is the currency rather than hierarchy, and we expect absolute ownership: drivers, not passengers. The machine learning team is thoughtful, fairly understated, and loves a hard problem and a clean dataset. We give each other candid feedback, back each other up, and play for the front of the jersey. WHY HALTER Halter is a New Zealand company changing how the world farms cattle. Our solar-powered collars guide animals with sound and vibration, replacing fences with software, and give farmers a live picture of every animal and every paddock. We are growing fast across New Zealand, Australia and the United States, [insert one line of current scale: herds, hectares, funding or growth]. The company is built by people who grew up on farms and people who build satellites, and it works because both are in the room. You will have the backing to build this properly, and the data you are responsible for will shape what farmers in three countries know about their land and animals for years. THE DETAILS - Location: Auckland, New Zealand (office-first), with regular travel to farms across the country and to Australia and the United States. We support relocation and sponsor visas. - Reports to: director of the machine learning organisation - Team: you inherit a small, capable field team and a Field Instrumentation Engineer, and will grow the function to [insert expected headcount] over the next 12 to 18 months. - Compensation: [insert band] plus equity. Everyone at Halter owns part of the company. - Start: as soon as the right person is available. If this is you, or you know who it is, write to [name, email]. Tell us about the hardest measurement or field operation you have built or run, and what you learned from it. We would rather have that than a cover letter. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.   OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.   ABOUT THE ROLE We’re looking for an IT Manager to own and evolve Rain’s internal technology and security foundation as we scale. Today, Rain is growing quickly with frequent onboarding, expanding tooling, and increasing security requirements. We operate in a sector that is actively targeted by malicious actors so we need someone who can baseline security—bringing structure, best practices, and calm execution to a fast-moving environment. This role is both hands-on and strategic. You’ll manage day-to-day IT operations while also leading key security initiatives like access controls, device management, MFA, and audits across our internal tools. As Rain scales globally, you’ll design systems and processes that scale with the company. Reporting to the Head of IT, you’ll work cross-functionally to ensure employees have the tools they need to work effectively, without compromising security or compliance. This is a foundational role with significant ownership and the opportunity to shape how IT and security operate at Rain for years to come. WHAT YOU’LL DO Own IT operations end-to-end - Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting. - Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths. - Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking. - Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting. Build scalable access and identity management - Own identity and access management across tools, ensuring users have the right access at the right time. - Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS). - Audit and clean up existing permissions across tools, including 1Password vault access and admin roles. Raise Rain’s internal security posture - Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards. - Lead the rollout and management of hardware-based authentication (e.g., YubiKeys). - Define and document policies around device usage, access, and security best practices. - Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs. Enable scale and automation - Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies). - Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools. - Continuously evaluate and improve Rain’s internal IT and security stack as the company grows. Office and vendor coordination - Support new office setup and office IT needs, coordinating with external partners as needed. - Act as the point person for IT-related vendor relationships, contracts, and negotiations. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company and have the ability to build processed and foundations from scratch. - Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus. - Scripting and automation proficiency in Python and JavaScript for API interaction and system management. - Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more. - Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices. - A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them. - Strong end user support instincts and excellent written and verbal communication. - Experience as part of a lean IT team (team of 1-2), handling everything from end-user support to systems and infrastructure - A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team. NICE TO HAVE: - Experience in fintech, payments, Web3 or another regulated and high compliance environment. - Experience with agentic AI tools and building AI powered internal workflows. - Vendor negotiation and SaaS cost optimization experience. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week. About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. About the role Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence. Responsibilities Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client). Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access. Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings. Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use. Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues. Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs. Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools. Desirable Skills, Knowledge, and Experience Availability to work the weekend shift (Saturday & Sunday) You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products. Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced, dynamic environment. You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc). Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC) Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing. Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations. You have worked with PostgreSQL, MySQL, MS SQL or other database servers. Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps. Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP. Experience with building projects on Cloudflare or using Cloudflare Products. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Georgia; North Macedonia; South Africa; Romania; Serbia; Poland Own the marketing calendar and hands-on execution for a growing e-commerce brand. $3,000-$4,000 USD/month, full-time, remote, 6am-2pm ET. We're looking for a Marketing Coordinator / Execution Lead. We've been growing quickly and the team is at max bandwidth. Right now nobody owns the marketing calendar end to end, so dates, handoffs and deliverables get chased at the last minute. This hire exists to take that over and to carry hands-on execution across channels, so the marketing lead can stay focused on strategy. The hope is that the extra capacity helps us act on opportunities we currently have to leave on the table. This is fundamentally an execution and coordination role rather than a strategic marketing position. The marketing lead sets strategy, launches campaigns and owns budgets. 🗓️ Own and run the marketing calendar, understanding the dates and all the pieces that need to happen to keep things on track 🚀 Support execution on the marketing initiatives the marketing lead rolls out across Meta, the website and wider marketing 🛒 Handle Shopify and e-commerce work, from product launches to quality control before anything goes live ✂️ Edit content for paid marketing purposes, including short-form video and creative variations prepared ready to launch 📧 Ideally take on email marketing and email flows over time, or at least oversee the people doing it 📣 Proactively reach out to the people needed to get things done, keeping the team rowing in the same direction 📋 Capture what's in motion so the team isn't scrambling at the last minute 🤝 Act as the point of contact for launch handoffs between e-commerce, social, production and marketing Working hours are 6am to 2pm ET, flexible and results focused. We're looking for a Marketing Coordinator / Execution Lead. We've been growing quickly and the team is at max bandwidth. Right now nobody owns the marketing calendar end to end, so dates, handoffs and deliverables get chased at the last minute. This hire exists to take that over and to carry hands-on execution across channels, so the marketing lead can stay focused on strategy. The hope is that the extra capacity helps us act on opportunities we currently have to leave on the table. This is fundamentally an execution and coordination role rather than a strategic marketing position. The marketing lead sets strategy, launches campaigns and owns budgets. 🗓️ Own and run the marketing calendar, understanding the dates and all the pieces that need to happen to keep things on track 🚀 Support execution on the marketing initiatives the marketing lead rolls out across Meta, the website and wider marketing 🛒 Handle Shopify and e-commerce work, from product launches to quality control before anything goes live ✂️ Edit content for paid marketing purposes, including short-form video and creative variations prepared ready to launch 📧 Ideally take on email marketing and email flows over time, or at least oversee the people doing it 📣 Proactively reach out to the people needed to get things done, keeping the team rowing in the same direction 📋 Capture what's in motion so the team isn't scrambling at the last minute 🤝 Act as the point of contact for launch handoffs between e-commerce, social, production and marketing Working hours are 6am to 2pm ET, flexible and results focused. Requirements To be successful in this role, you need: ✅ 3 to 5 years of hands-on e-commerce or marketing experience. This isn’t a junior role, and you’ll contribute from day one ✅ Strong knowledge of paid marketing, including how it shapes content editing ✅ In-depth Shopify experience ✅ Experience in consumer goods. It doesn’t have to be fashion or clothing, as long as your knowledge transfers easily ✅ The ability to own and run a marketing calendar ✅ Strong attention to detail and a high level of ownership, so you keep things moving without reminders ✅ Email marketing experience ✅ AI fluency, including how to automate and improve work with AI (this will be tested). The team already uses AI to set up and check its work, and you’ll be trained on how we use it Brownie points for: ⭐ Strong copywriting (our biggest plus) ⭐ A fashion or clothing background ⭐ A great design eye and creativity, knowing what looks good ⭐ Spanish You’ll fit in well if you’re upbeat, plan ahead, follow up without being asked and keep work visible so there are no surprises. You enjoy working in a small team and supporting the people around you. Benefits What’s in it for you? 💰 $3,000–$4,000 USD/month* 🧑‍💻 Full-time position 🌍 Fully remote 🕖 Working hours: 6am to 2pm ET, flexible and results focused 🚀 Plenty of autonomy and ownership in a growing brand 🤝 A small, positive and collaborative team *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: Mexico; Colombia; Uruguay; Argentina; Chile; Peru RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. As a Sales Development Representative at RemoFirst, you’ll be responsible for driving new business for our sales team and establishing relationships with various decision-makers within our target customers. As the face of RemoFirst in the market, you will be critical in driving the hyper-scale new customer acquisition we anticipate. What you'll be doing: Generate new business opportunities through outbound prospecting and book qualified meetings for our Account Executive team. Work closely with the Outbound Manager to identify target accounts among businesses expanding internationally, using Apollo to research and source the right contacts. Conduct outbound prospecting in English and Spanish via cold calling, email, and LinkedIn, tailoring your approach to each market. Collaborate with Account Executives to schedule demos and ensure prospects are properly briefed ahead of handover. Maintain accurate records of all prospecting activity in HubSpot and report regularly on progress against targets. Contribute to the continuous improvement of our outbound process by testing new messaging and sharing feedback with the wider sales team. Follow up on inbound leads generated by marketing and partnership activity as required. Requirements 1+ year of overall experience in Sales Development representative-related roles in the software industry. Experience in international HR, Payroll, Global Mobility, or a fast-paced startup environment is a plus. EOR experience is an even more significant plus! Ability to work U.S Eastern Time hours 9 A.M - 5 P.M How you’ll work: Excellent English & Spanish are a must. Excellent communication skills . Working with many people from all over the world, we need to communicate, adapt quickly, and relay information in different ways. Time Management: You will be participating in meetings and supporting our customers and internal teams. Throw time zones into the mix, and that’s quite the day. You must be good at structuring your work day and tasks to ensure you accomplish all those things while maintaining a work-life balance. Collaborative: We love to work with all sorts of different people in all sorts of different places. Everyone’s opinion matters to get the job done. Independent and autonomous: as we work, we’re naturally independent. As much as we’re connected, you will also need to use your initiative to solve problems and get answers; this also means reaching out to us to get help or confirm a solution. Empathetic: You need excellent people skills to connect and motivate yourself and others. You will use your empathic abilities to handle conversations with multiple audiences. Motivated: we want our team to be passionate about our mission. Freedom of work applies not only to our customers but to ourselves. Additionally, you will need motivation and initiative to identify and/or support tasks that need to be improved without being asked. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Business Development Manager of Outbound and GTM Systems, which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation and 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the understanding that everyone has the right to fail. We value hard yet smart work. Diversity and inclusion are integral to our culture.  As we grow and evolve, we welcome your input to help us further define our culture.

Location: Argentina; Brazil; Chile; Colombia; Uruguay RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization. You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal). Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication. You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously. Key Responsibilities Data & Insights: Build and maintain dashboards (e.g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions. Define key product health metrics (adoption, retention, support load) and drive consistent reporting. Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration. Drive alignment with Support, Compliance, Legal, Finance Launch Readiness & Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales. Build and run launch checklists, retrospectives, and release health reviews. Manage change communication and ensure downstream teams have what they need to deliver. Process Design & Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews). Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles. Requirements 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment. Strong data skills (SQL or equivalent proficiency). Excellent communication skills; proven ability to work cross-functionally and influence without authority. Strong system-thinking mindset —you thrive on solving organizational friction through process and tools. Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end. What You'll Need Prior experience supporting a global or multi-country product launch environment . Experience aligning operations across Product, Customer Success, and Finance . Proficiency in English is a must. Communication skills: Strong project management and stakeholder coordination abilities. You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority. Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key. Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems. Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action . Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes. Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision. Benefits Startup environment: RemoFirst is an early-stage startup. You have a voice that can influence, and grow rapidly. An opportunity to build a tech unicorn. Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence. As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed. Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market. Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process. We prioritize speed and results to keep moving forward effectively. Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. Leadership visibility: Reporting into the Senior Global Product Operations Manager which means your projects will be strategic and business-critical. Compensation and perks are great: Competitive compensation. 100% remote work. Culture: You will get to work with some of the best colleagues coming from top tech companies. We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA.  As we grow and evolve, we welcome your input to help us define our culture further.

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Project Director (PD) to join our A-team (office-based*/remote). As a PD at Allucent, you are responsible for overseeing operational project teams, customer satisfaction and continuous improvement of processes within the Global Clinical Operations (GCO) department. We are seeking a strategic and execution-focused leader with strong experience managing Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology who thrives in a fast-paced, collaborative environment. About this role: As a proactive project director, you will: Oversee the project and be responsible for the overall quality and management of the deliver clinical trial projects and programs. This includes overseeing the budget, reviewing and approving content and costing of proposals, problem solving with project teams, and balancing multiple competing priorities. Serve as the key contact for assigned clients on delivery of scope, customer satisfaction on services and capabilities and the assessment of client needs. Lead the project team. You will demonstrate knowledge of and insight into general business principles and practices, demonstrate a growth mindset, and support the recruitment and interviewing of new employees. Requirements To be successful, you will posess: Minimum Bachelor’s degree in life science, healthcare and/or business degree; Master’s degree or greater preferred Minimum 8 years of project management experience, specifically as a clinical project manager ; managing global clinical trials required Therapeutic expertise in Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology required Expert knowledge of ICH-GCP(R3), data and patient privacy practices, and applicable (local) regulatory requirements Strong financial acumen, administrative excellence and analytical skills In some cases, an equivalency—consisting of a combination of appropriate education, training, and/or directly related experience—will be considered appropriate for an individual to meet the requirements of this role Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Disclaimers: *Our office-based work policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-Hybrid #LI-DE

Location: Brazil; South Africa; Ecuador; Philippines; Mexico; Indonesia About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. Our Client Is a fast-growing DTC cordless power tool brand generating approximatel y $1M+ in monthly revenue with an 8-figure run rate. They're a profitable, founder- and product-led company with a small, highly capable remote team across the US, UK, China, and the Philippines. Their product team includes engineers with backgrounds at Dyson , and we have multiple new product and brand launches planned as we continue to scale. The Role We are looking for an experienced Senior Influencer Partnerships Manager to build, manage, and scale our influencer marketing function. This is an ownership-driven role for someone who understands the DTC landscape, has experience working with established 7-figure brands , and knows how to turn influencer relationships into measurable business growth. You will be responsible for developing and executing influencer acquisition and partnership strategies, identifying relevant creators, negotiating collaborations, managing ongoing relationships, and building a scalable influencer network. This is not an entry-level coordination position. We are looking for someone who can independently own the function, bring strategic ideas to the table, and potentially grow into a Head of Influencer Marketing position as the department expands. Key Responsibilities Influencer Strategy: Develop and own the influencer marketing strategy, aligned with the company's growth and brand objectives. Influencer Outreach & Acquisition : Identify, research, approach, and build relationships with relevant influencers, creators, and brand ambassadors. Partnership Management: Own the full partnership lifecycle, from initial outreach and negotiations to campaign execution, relationship management, and performance evaluation. Creator Network Development: Build and maintain a strong network of creators, developing long-term partnerships rather than relying exclusively on one-off collaborations. Campaign Management: Coordinate influencer campaigns, manage deliverables, timelines, agreements, and ensure content aligns with brand expectations. Performance & Reporting: Track campaign performance and evaluate key metrics such as reach, engagement, conversions, CAC, and attributed revenue where applicable. Tools & Platforms: Leverage influencer marketing platforms such as Influencers Hero and Trybe to streamline creator discovery, outreach, campaign management, and reporting. Cross-functional Collaboration: Work closely with the broader marketing team to align influencer initiatives with paid social, organic marketing, and overall brand strategy. Department Ownership : Establish processes, identify opportunities for improvement, and eventually help build and lead the influencer marketing function. Requirements Mandatory DTC/eCommerce experience , with established 7-figure brands. Proven experience managing influencer marketing, creator partnerships, or influencer acquisition at a strategic level. Experience independently owning influencer campaigns and partnership pipelines from start to finish. Strong understanding of the DTC ecosystem, including customer acquisition, brand awareness, conversion, and performance-driven marketing. Experience negotiating influencer deals, managing budgets, and building long-term creator relationships. Familiarity with influencer marketing platforms such as Influencers Hero, Trybe, or similar tools. Strong analytical skills and the ability to evaluate influencer performance beyond vanity metrics. Excellent communication, negotiation, and relationship-building skills. Ability to work independently, take ownership, and build processes without requiring constant supervision. Strong English communication skills. Overlapping fully with EU hours Nice to Have Experience building an influencer marketing department or creator partnership function from the ground up. Exposure to affiliate marketing, ambassador programs, UGC, and creator-led acquisition. Experience collaborating with paid media teams to turn influencer-generated content into performance marketing assets. Previous experience leading a team or managing external agencies and freelancers What We're Looking For We are looking for a commercially minded influencer marketing professional who combines relationship-building skills with strategic and analytical thinking. The ideal candidate is someone who has already worked with established DTC brands, understands what makes influencer partnerships successful, and can take full ownership of this function. We value people who are proactive, resourceful, comfortable making decisions, and excited about building something long-term. This role offers the opportunity to take ownership of an entire marketing function, with potential growth into a Head of Influencer Marketing position Benefits Competitive compensation depending on location and experience Performance bonus tied to launch KPIs. Fully remote work Flexible hours with availability during US/UK overlap, contractor role. Direct exposure to and collaboration with the founder. Significant ownership and autonomy. A fast-moving environment where execution and impact are highly visible. Potential path toward Head of Operations as the company continues to grow. Potential additional long-term incentives may be discussed for exceptional performers as they establish themselves in the role.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist with deep expertise in antibody process development and manufacturing to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in making antibodies, with hands-on experience expressing, purifying, characterizing, and formulating them, from small screening batches to material for IND-enabling studies. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll build and run the workflows that turn AI-designed sequences into well-characterized protein, and pressure-test AI predictions of expression, stability, and manufacturability against real data. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Develop and run expression and purification processes for antibodies and other recombinant proteins end to end, including transient and stable expression in mammalian cells (HEK293, CHO), affinity capture (Protein A, IMAC), polishing chromatography, buffer exchange, and formulation Characterize what we make with the right analytical panel, for example SEC, CE-SDS, icIEF, LC-MS (intact mass, peptide mapping, glycans), DLS, thermal stability, endotoxin, and binding kinetics (SPR, BLI) Build the laboratory for this work, including selecting, installing, and qualifying equipment and setting up workflows that scale from plate-based production of hundreds of designs to gram quantities of a lead Evaluate AI-designed antibodies for manufacturability (titer, aggregation, stability under stress, viscosity, chemical liabilities), drive them to experimental readout, and feed results back to research teams Plan the chemistry, manufacturing, and controls (CMC) path toward IND-enabling studies, from cell line development and scale-up to analytical methods and stability, and coordinate technology transfer and manufacturing with external contract manufacturers Ensure experimental data across programs is high quality and well documented, including batch records, methods, raw data, and failure modes Communicate findings clearly to biology, AI research, and life sciences audiences Minimum qualifications PhD in biochemical engineering, chemical engineering, biochemistry, or a related field Demonstrated experience in process development and manufacturing of antibodies or other recombinant proteins, including material supplied for IND-enabling or clinical studies, with recent, sustained hands-on laboratory work Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications 5+ years of biologics process development experience beyond the PhD Depth in both upstream (cell line development, bioreactors) and downstream (chromatography, filtration) development, with working knowledge of analytical and formulation development Experience setting up a protein production or process development laboratory, including laboratory automation and high-throughput, plate-based expression and purification Experience directing technology transfer and GMP manufacturing at contract development and manufacturing organizations, with contributions to the CMC sections of an IND Statistics or coding skills, for example design of experiments or Python for data analysis and automation Experience using AI or ML tools in the life sciences Publications and/or patents demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, New York, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . About the role Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result. The Client Engagement Lead owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion. This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator. What you'll own Client relationship Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations. Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative. Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements. Protect the relationship through delivery problems. Bring bad news early, with a plan. Delivery, SOW to production Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature. Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path. Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them. Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done." P&L and growth Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early. Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them. Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence. Team leadership Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline. Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design. Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns. What you bring Required Collaborative Engagement Lead with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment. 8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments). Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals. You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result. Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods. Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code. Based in the New York metro area and able to be onsite with clients several days per week. Preferred Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization. Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency. Experience in a two-in-a-box model working alongside a commercial account owner. How we work Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue. Small pods of senior FDEs staffed against outcomes, not seats. Bias to shipping. Iterative delivery and clarity over process. Low ego. The outcome matters more than who gets the credit. Compensation and logistics Base salary + Bonus and equity. Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites. Reports to the Head of AI Delivery, Turing Intelligence. Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker Workplace: Hybrid The role / impact Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses. You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation. The team / how they connect You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability. The team is currently working on / Initially, you will focus on - Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#. - Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams. - Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads. - Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges. Where and how you can work This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best. Here are some of the things we are looking for - You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems. - You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS. - Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges. - You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction. - You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes. - You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Hawkes Bay (2 Bridge St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.