Location: London, United Kingdom
Workplace: hybrid
Compensation & Benefits Manager
Location:
London
Reports to:
Head of HR, Global
Works closely with:
People Team & Finance Team
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re unifying the best of business banking.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The Role
This is a highly cross-functional role: you’ll work closely with Finance, including the CFO and Head of FP&A, to ensure our reward decisions are commercially sound and financially sustainable.
Key Responsibilities
Compensation
Develop and maintain salary structures, job levels, and pay bands using market data and benchmarking
Lead annual salary review, bonus, and equity/long-term incentive cycles, including modelling, budgeting, and communications
Advise managers and People Partners on offers, promotions, and pay adjustments
Run job evaluation and levelling to ensure internal equity and consistency
Conduct regular pay equity analysis, and gender and ethnicity pay gap reporting where required
Finance Partnership
Work closely with the Head of FP&A to develop and maintain accurate salary and employee benefits cost forecasts and budgets, including salary reviews, bonuses, employer taxes, pension contributions and other employee-related costs, in collaboration with the Talent team.
Partner with the CFO on reward strategy, providing financial modelling and scenario analysis to support decisions on pay budgets, incentive plans, and equity
Partner with Finance to develop salary review and bonus budgets, and manage the annual compensation review process to ensure proposed awards align with agreed budgets
Collaborate with Finance on the tax treatment of equity, bonus accruals, and benefits costs
Provide regular reporting to Finance and the CFO on people costs, pay competitiveness, and cost-versus-value of benefits
Support Finance with business cases, ROI analysis, and board or investor materials relating to reward
Benefits
Manage the full benefits portfolio (e.g. pension/retirement, health and life insurance, wellbeing, leave, and flexible benefits)
Manage relationships with benefits brokers, insurers, and providers, including renewals and tenders
Evaluate new benefits offerings and monitor take-up and employee satisfaction
Ensure benefits communications are clear, accessible, and engaging
Governance and Analytics
Ensure compliance with employment, tax, and pensions legislation across all operating locations
Build dashboards and reporting on compensation costs, pay competitiveness, and benefits utilisation
Support the remuneration committee or leadership with data, proposals, and market insights
Own relevant policies, documentation, and audit readiness
Operations and Projects
Partner with Finance on headcount planning, budgeting, and cost forecasting
Work with Payroll and HRIS teams to ensure accurate data and smooth processes
Contribute to M&A, international expansion, and organisational design work from a reward perspective
Requirements
Essential
5-7 years of experience in compensation and benefits, reward, or a related HR analytics role
Strong analytical and financial modelling skills, with advanced Excel/Google Sheets
Hands-on experience with salary benchmarking tools and surveys (e.g. Radford, Mercer, Korn Ferry, Willis Towers Watson)
Solid knowledge of employment, tax, and benefits regulations in relevant jurisdictions.
Experience running an annual pay review cycle end to end
Excellent communication skills, with the ability to explain complex topics simply to employees and executives
High attention to detail and strong judgment when handling confidential data
Desirable
Experience in fintech, technology, or a high-growth environment
Experience with multi-country reward and equity plans
Familiarity with HRIS and compensation platforms (e.g. BambooHR and Pave)
Experience with pay transparency and pay equity regulations
Key Competencies
Commercial and business-minded
Confident influencing senior finance and executive stakeholders
Data-driven and analytical
Fair, ethical, and discreet
Collaborative and consultative
Comfortable operating with ambiguity and changing priorities
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, CA, USA
About the role
We're hiring a Sr. CRM Operations Manager to help transform how Chime's Lifecycle Marketing & CRM team operates and scales. You'll lead our most important cross-functional CRM initiatives, connecting Lifecycle Marketing, MarTech, Engineering, and other partners to turn complex business needs into scalable systems and processes. As a strategic individual contributor, you'll influence technical roadmaps, improve operational efficiency, and help us build smarter, more automated member experiences. This isn't a daily campaign execution or engineering role—your impact will come from bringing teams together, solving complex operational challenges, and building systems that help us move faster.
In this role, you can expect to
Lead high-impact CRM initiatives:
Own complex, cross-functional programs such as platform migrations, channel integrations, and automation transformations—from early discovery through implementation and adoption.
Connect Marketing with Product and Engineering:
Translate lifecycle marketing goals into clear business requirements, data specifications, and technical priorities, helping teams align on what needs to be built and why.
Make CRM operations more scalable:
Improve campaign intake, QA standards, documentation, governance, and prioritization processes so teams can execute more efficiently and with fewer errors.
Strengthen channel health and compliance:
Partner with Legal, Compliance, Data, and channel owners to improve deliverability, consent management, frequency capping, and messaging quality.
Drive the evolution of lifecycle automation:
Help move our CRM ecosystem beyond manual, campaign-focused workflows toward automated, scalable, and intelligent member journeys.
Influence teams and priorities:
Work closely with senior stakeholders to resolve dependencies, navigate competing priorities, and drive decisions without relying on direct reporting authority.
Deliver measurable operational impact:
Establish success metrics and connect improvements in workflows, systems, and governance to efficiency, execution quality, risk reduction, and downstream business outcomes.
To thrive in this role, you have
8+ years of experience
in CRM operations, marketing program management, or marketing technology alignment, with a track record of working in complex marketing environments.
Demonstrated ownership of large cross-functional initiatives
, taking ambiguous business problems through planning, implementation, stakeholder alignment, and successful adoption.
Strong business-to-technical translation skills
, including experience turning marketing needs into actionable requirements for Product, Engineering, and data teams.
Deep familiarity with enterprise CRM platforms
such as Braze, Iterable, or Salesforce Marketing Cloud, including how data infrastructure supports lifecycle marketing capabilities.
Experience building scalable operating frameworks
, including campaign intake, operational governance, quality assurance, and documentation standards.
Exceptional stakeholder management and communication skills
, with the ability to influence senior leaders, resolve competing priorities, and drive decisions without direct authority.
A process-first, outcomes-oriented mindset
, with the ability to identify operational friction, implement sustainable improvements, and measure their impact.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$145,000
—
$200,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Medical Director, Utilization Management, will be responsible for the evaluation of all outpatient referrals and inpatient direct admissions for medical appropriateness. The physician will utilize Local and National Medicare Coverage Determinations, Milliman Care Criteria, Clover Health’s medical policies reviews to determine medical necessity or if an alternate treatment plan is required for our members.
As a Medical Director, Utilization Management, you will:
Participate and support the Clover Health Utilization Management processes.
Support Quality improvement initiatives for Clover members.
Review Utilization Management authorization request for medical necessity.
Evaluate authorizations for outpatient referral, inpatient direct admissions, post-acute referral, and pharmacy within established timelines.
Perform peer to peer discussions and build collaborative relationships with community and hospital Providers.
Provide mentoring and coaching to UM nurses to strengthen Utilization Management effectiveness.
Support the ongoing development of Clover Health’s clinical guidelines and policies.
Maintain credentials as required for employment with Clover Health.
Success in this role looks like:
How is success measured in the first 90 days?
Successfully completes all required new hire training modules and certifications
Demonstrates a foundational understanding of Clover Health's medical policies, guidelines, and utilization management processes
Begins to independently review cases with increasing efficiency and accuracy, requiring minimal oversight
Establishes positive working relationships with team members and key stakeholders
How is success measured in the first 6 months?
Consistently meets or exceeds productivity targets for case reviews and determinations.
Maintains a high level of accuracy in medical necessity determinations and documentation.
Actively participates in team meetings and contributes to process improvement discussions.
Demonstrates a comprehensive understanding of complex medical cases and escalates issues appropriately.
Provides clear and concise rationales for medical decisions, adhering to regulatory and compliance standards.
How will success be measured in the future?
Sustained high performance in productivity, accuracy, and adherence to medical policies and guidelines.
Proactive identification of opportunities to improve utilization management processes and patient outcomes.
Mentorship and support of junior medical directors or clinical staff.
Contribution to the development and refinement of medical policies and clinical programs.
Ongoing professional development and maintenance of medical licensure and board certifications.
Positive feedback from internal and external stakeholders regarding clinical judgment and collaboration.
You should get in touch if:
You have an MD or DO degree.
You have Board Certification in Internal Medicine, Family Medicine, Emergency Medicine, or a related specialty.
You have a valid, unrestricted license to practice medicine in a U.S. state.
You have a minimum of five years of clinical experience.
You have at least one year of experience as a Utilization Management reviewer.
You have Medicare Advantage experience.
You are
dedicated
to improving members’ quality of life by providing superior, personalized, patient-centered care.
You have a genuine interest in leveraging
technology
to help people and maintain a positive attitude toward tackling important industry challenges.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE / #LI-ONSITE / #LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vice President of Platform Engineering reports to the CTO and leads the strategy, organization, and execution for 1Password’s core service and development platforms. The VP is accountable for building secure, reliable, and scalable foundations that enable teams across 1Password to deliver, operate, and own with autonomy, speed, and unambiguous accountability. The VP owns operations, drives delivery, and develops a high-performing team to achieve impactful results.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Experience: 10+ years of experience in software engineering, with at least 7 years in a leadership role, preferably with experience building and operating at the intersections of IaaS, SaaS, and the cybersecurity industry.
- Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related fields; or proven equivalent work experience.
- Proven track record establishing durable, full-lifecycle ownership for critical platforms and services, including adoption, customer experience, reliability, security, cost, incident response, and continued evolution.
- Proven ability delivering and operating cost-effective mission-critical infrastructure and platform systems serving internal- and consumer-facing software products, operational efficiency and market expansion.
- Strong business and technical acumen in systems and software engineering, proven ability to lead an organization and culture delivering best practices and innovation.
- Exceptional analytical and strategic thinking skills, with the ability to define, develop and execute strategic plans across a wide set of objectives, driving committed quantifiable results.
- Extensive experience in building, maintaining, and influencing operational excellence, including process and system optimization, scalability, and the development and management of performance metrics
- Demonstrated ability to collaborate effectively with C-suite leaders and cross-functional teams, aligning on strategic priorities to achieve shared objectives.
- Outstanding communication skills, with the ability to convey complex ideas clearly, build trust, inspire broadly, gaining alignment across diverse stakeholders.
- Proven expertise in leading and sustaining multi-year transformational initiatives in fast-paced, complex, and dynamic environments.
- Proven experience building, developing and scaling high-performing teams.
What you can expect:
- Leadership: Continuously evolve, develop and execute the Platform Engineering vision, strategy, objectives, and roadmaps, aligning and laddering it with the company strategy and customer needs. Proactively incorporate market and industry trends, competitive landscape, and customer insights to identify opportunities, informing strategic decision-making.
- Transformation: Lead multi-year changes to 1Password’s engineering architecture and operating model, building shared platforms, supported paths, and common practices that improve reliability, security, developer effectiveness, and the company’s ability to scale.
- Company Initiatives: Lead technology-adjacent strategic initiatives that facilitate delivering best-in-class engineering results, from inspiration and innovation, to implementation and iterative improvement.
- Operations: Design and evolve the organization, ownership model, and operating mechanisms needed to execute the strategy. Establish clear accountability for the platforms and services the organization operates directly, while creating governed, supported paths that enable other teams to own and operate their products independently.
- Engineering Systems and Practices: Advance how software is built and operated across 1Password through ubiquitous engineering standards, operational excellence, and safe, measurable Agentic Engineering practices. Establish the platforms, controls, and evidence needed for teams to adopt these practices while remaining accountable for their results.
- Performance: Establish clear, quantifiable outcomes across the organization and operating mechanisms that expose progress, quality, adoption, operational health, and business impact. Use evidence to make investment, prioritization, and organizational decisions, transparently providing actionable insights for the executive team and organizational leaders.
- Cross-functional Collaboration: Build strong relationships across the company to proactively identify needs, align strategies, and optimize your company-wide impact. Foster collaboration within and beyond the Technology organization to influence change. Apply critical feedback toward achieving strategic goals. Represent the technical organization in senior leadership meetings, providing updates on strategic initiatives, operational execution, and industry trends and their implications.
- Team Leadership: Build and lead a high-performing team by mentoring and coaching direct reports, evaluating organizational talent, and implementing plans to prepare talent for future business demands.
- Leadership Growth: Invest in the growth and development of the leaders within the technology organization across 1Password via direct mentorship, sponsorship, and participation at sibling organization events, as well as providing leadership alongside cross-functional partner teams, such as Product, Security, People/Talent, Operations and L&D.
- Culture and Org Health: Drive and evolve our high-performance culture, fostering psychological safety, inclusivity, ownership, and agility. Champion initiatives to enhance the employee experience organizationally- and company-wide.
- Financial Oversight: In partnership with Finance, own the organization’s investment and capacity strategy, balancing current operations, future-state transformation, and targeted growth. Ensure resources are allocated against the highest-value outcomes and adjust plans when evidence or business priorities change.
USA-based roles: The annual base salary for this role is between $302,000 USD and $483,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles: The annual base salary for this role is between $278,000 CAD and $445,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11702
Customer Service & Operations Coordinator Virtual Assistant
Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination.
The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service.
The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Service Desk
Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone
Provide accurate responses using current event information and approved policies
Review customer history and registration details before responding
Maintain prompt communication during working hours and meet established response-time expectations
Handle routine customer concerns professionally and offer approved alternatives
Document conversations, outstanding questions, and required follow-ups
Event Registration & Booking Administration
Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits
Process routine registration changes according to approved procedures
Track outstanding payments, deposits, agreements, and booking documentation
Follow up with customers regarding incomplete registration or event requirements
Maintain accurate customer records and escalate exceptions requiring management approval
Event & Operations Coordination
Collect and organize special requests and important customer information before each event
Coordinate administrative information with event managers, instructors, and operations staff
Maintain garage assignments, equipment records, and other event-related tracking information
Prepare and distribute approved event logistics emails and supporting documents
Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration
Ensure important information reaches the appropriate internal team members before event dates
Internal Coordination & Administrative Support
Identify the appropriate contact for customer questions, operational requests, and exceptions
Prepare concise summaries of issues requiring management approval
Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes
Assist with basic QuickBooks invoicing using approved procedures
Maintain organized records of completed tasks, pending approvals, and customer outcomes
Provide routine updates on open customer issues and operational priorities
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or operations administration experience required
Excellent written English and strong proofreading skills required
Professional spoken English and confidence handling phone calls required
Strong judgment, attention to detail, and administrative accuracy required
Experience managing shared inboxes and online customer records required
Event coordination, hospitality, logistics, or booking administration strongly preferred
Experience handling customer complaints and applying written policies strongly preferred
MotorsportReg, Shopify, or QuickBooks familiarity preferred
Motorsport or premium customer-service experience is a plus
Ability to accommodate scheduled weekend coverage during event periods required
IDEAL CANDIDATE PROFILE
Exceptional written communicator with a friendly, professional style
Patient and composed when communicating with dissatisfied customers
Highly organized and accurate with policies, dates, and financial information
Proactive about follow-up and resolving routine administrative issues
Comfortable managing multiple communication channels
Resourceful and capable of identifying when management approval is needed
Able to learn specialized event software and internal systems quickly
Interested in a long-term role supporting a growing organization
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace / Gmail / Google Sheets
MotorsportReg – Client Training Provided
Shopify / Shopify Inbox – Client Training Provided
QuickBooks – Basic Invoice Administration
Microsoft Office
Internal Operations & Registration Tools – Training Provided
Team Messaging & Business Phone Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
(
Additional Scheduled Hours May Be Required During Event Periods
)
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
Daily Working Time: 9:00 AM–5:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
(
Additional Scheduled Hours May Be Required During Event Periods
)
Daily Working Time: 9:00 AM–5:00 PM PST
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As an Apparel & Accessories Inventory Planner, you will own inventory levels and buy plans for assigned categories and SKUs to support business objectives and achieve financial targets. Reporting to the Senior Inventory Planning Manager, you will manage day-to-day inventory planning and purchasing activities while supporting broader departmental planning initiatives. You will collaborate closely with fellow Inventory Planners, Product Marketing, Go-to-Market (GTM), FP&A, and Operations teams to ensure optimal inventory levels for new product launches, seasonal assortments, and ongoing business needs. The ideal candidate has 3+ years of experience in inventory planning and analysis.
RESPONSIBILITIES:
- Partner with D2C Product Marketing Managers to align inventory plans with product launches, seasonal color stories, and assortment strategies. Develop SKU-level inventory plans across D2C channels and markets to support business needs and product availability.
- Own inventory health and replenishment planning for assigned categories and SKUs. Monitor inventory levels, analyze selling trends, and proactively identify risks and opportunities, including potential stockouts, excess inventory, and slow-moving products. Recommend actions to optimize inventory productivity and availability.
- Translate demand forecasts, sales trends, and product insights into SKU-level buy quantities. Execute purchase orders and adjust purchasing recommendations based on evolving demand, inventory availability, and business priorities.
- Maintain accurate inventory and on-order positions to support the Open-to-Buy (OTB) process. Provide bottom-up analysis of inventory needs, upcoming purchases, and potential risks to inform category-level inventory and financial plans.
- Partner with Supply Chain to align inventory requirements with production lead times, minimum order quantities (MOQs), supplier capacity, and shipping timelines. Proactively identify and communicate potential supply constraints.
- Support inventory allocation and distribution across D2C channels and markets, ensuring the right products are available in the right locations at the right time while balancing customer demand and inventory efficiency.
QUALIFICATIONS:
- 3+ years of experience in inventory management, demand planning, merchandise planning or allocation planning within a consumer goods or innovation-driven industry
- Advanced Excel skills and a strong understanding of retail math required.
- Experience with ERP systems (e.g., NetSuite) and demand and inventory planning platforms (e.g., o9, Anaplan, Blue Yonder, or similar tools) is a plus.
- Experience with AI tools or analytics platforms is a plus, especially for forecasting or demand modeling.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into strategic decisions.
- Excellent communication and interpersonal skills; comfortable collaborating with cross-functional teams across operations, supply chain, and marketing.
- Proven ability to thrive in fast-paced, high-growth environments with competing priorities and tight deadlines.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£79,000 - £93,000 + Incentive Awards tied to your performance +
Benefits
About the team:
Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Model Validation team is growing with it - and we’re looking for a Credit Model Validation Manager to join us!
Our Credit Model Validation team provides independent oversight and challenge to our model development teams in the first line of defence. We help Monzo grow safely and make sure the models we use are fit for purpose, appropriately governed and deliver good outcomes for our customers. You’ll join our validation squad and provide expert independent validation and oversight across a broad suite of credit models.
This is a generalist role rather than one focused on a particular model type. You’ll work across models used for impairment, capital, stress testing, forecasting and credit decisioning, including IFRS 9 PD, LGD, EAD and economic response models; decision science scorecards and origination PD models; and Net Present Value (NPV) / unit economics models.
Strong data and analytical skills are a must, as is broad expertise in credit risk modelling and model risk management. You’ll have hands-on experience in model validation and/or development within financial services, and be comfortable getting into the data and code to form an independent view across different model types.
Your day-to-day
Leading hands-on independent validation across Monzo’s credit model portfolio - covering models used for IFRS 9 impairment, capital and stress testing, forecasting, credit decisioning and unit economics - and making sure they are fit for purpose, appropriately governed and performing as expected
Reviewing and challenging key model-led credit risk assessments, including impairment adequacy, ICAAP and stress testing, using independent analysis to assess assumptions, limitations and impacts
Developing a deep understanding of Monzo’s credit models and how they are used, and using this to provide impactful input and challenge to model developers and users
Contributing to making model validation more consistent, scalable and technology-enabled - building reusable analytical tools and tests, experimenting with AI-assisted approaches and helping the team embed them safely
Reviewing ongoing model performance monitoring to ensure our lending models perform within our risk thresholds, and providing support to our first line of defence teams when action is required
Performing statistical analyses, model replication and challenger work where appropriate to test assumptions, assess performance and strengthen validation conclusions
Improving and helping to embed our Model Risk Framework, including our policies, standards, model inventory, governance and validation approach. This means making sure we follow up-to-date regulatory expectations and that our processes remain proportionate and relevant as modelling techniques evolve
Writing clear and impactful model validation reports, and presenting the findings and actions in relevant committees
Partnering with colleagues in first line of defence credit strategy, modelling and finance teams - and with wider risk teams across Monzo - to support effective model governance and consistent validation standards across the organisation
You should apply if you:
Have a strong background and practical experience in credit model development and/or validation across a range of model types. You’ll have meaningful experience with IFRS 9 impairment, Internal Ratings Based (IRB) or other capital models, alongside broader exposure to several areas such as stress testing, economic response, forecasting, decision science scorecards or NPV / unit economics modelling
Understand model risk management in practice, including independent validation, model governance, ongoing monitoring, model change and issue management, and how regulatory expectations apply across the model lifecycle
Are impact-driven and want to improve how validation is done, not only complete individual reviews. You can turn repeatable work into practical methods, tools or guidance that improve quality and consistency across the team.
Are curious about AI and automation, and can assess where they add value, the risks they introduce, and the controls and human oversight needed. Experience with AI-assisted analytical or coding tools is useful, but not essential
Are data driven, with strong analytical skills and deep knowledge of statistical techniques for credit and model risk. Strong SQL and Python skills are essential. You can produce clear, reusable and tested code, using collaborative practices such as version control, peer review and documentation. Experience with Tableau, Looker or similar is a plus.
Can assess models in the context of how they are used - including accounting, capital, credit strategy, risk appetite and customer outcomes - and can distinguish technical model performance from the wider risks of relying on the model
Have strong written and verbal communication skills, and are able to articulate problems and solutions using clear and simple language. This is particularly important for breaking down complex issues and priorities to non-experts
Have a track record of building and maintaining trusting relationships with stakeholders at all levels, and can provide effective and respectful challenge
Our technology stack
We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):
Google Cloud Platform
for all of our analytics infrastructure
dbt
and
BigQuery SQL
for our data modelling and warehousing
Python for data science and machine learning
Go
to write our application code
AWS
for most of our backend infrastructure
The interview process:
Our interview process usually involves up to four main stages via Google Meet:
An initial call with our recruiter
A call with our Senior Model Validation Manager, the hiring manager for the role
A role-specific call with colleagues from our credit modelling and model risk teams. We’ll share a short case study in advance, but you won’t need to submit a written response; we’ll use it to guide the discussion during the interview.
A behavioural interview
🙌 What’s in it for you
💰 £79,000 - £93,000 + Incentive Awards tied to your performance benefits.
📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of
benefits
.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
We’ll close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you to miss out!
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11573 Operations & Customer Support Virtual Assistant
Independent Contractor – CPT-11573 Operations & Customer Support Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A residential painting company in Tennessee is seeking a proactive Business Support VA to help manage customer communication, warm-lead follow-up, appointment scheduling, CRM administration, and day-to-day office operations.
The VA will become a central point of follow-through for the business, helping ensure that leads, customers, jobs, paperwork, deadlines, and internal tasks continue moving without requiring constant oversight from the owners.
The client is looking for a self-starter who can learn the business, ask questions, identify loose ends, and gradually become more valuable and independent over time. Painting experience is not required; familiarity with home-service businesses is a plus.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer & Lead Support
Respond to incoming calls, texts, emails, and online inquiries as needed.
Gather basic project information from prospective customers.
Schedule estimate appointments and coordinate customer follow-ups.
Follow the company's established conversational call script and maintain a friendly, professional customer experience.
Build rapport with warm leads and help move qualified customers toward scheduled estimate appointments.
Follow up consistently with leads and customers, ensuring that outstanding inquiries do not fall through the cracks.
Escalate technical painting questions to the appropriate team member when needed.
Provide phone support when required, including customer inquiries and follow-up calls.
Support sales-related activities as directed, with the primary allocation of sales calls remaining subject to the owners' preferences and evolving needs.
Leads are primarily inbound. The emphasis is on communication, relationship-building, organization, and consistent follow-through rather than an exclusively sales-focused role.
Executive, Office & Operations Support
Provide administrative and executive support to help the owners manage day-to-day business activities and priorities.
Maintain accurate lead, customer, job, and project information in DripJobs and other designated systems.
Coordinate deposits, paperwork, scheduling, work orders, and routine customer communication.
Track licenses, insurance documents, subcontractor records, and compliance deadlines.
Coordinate routine administrative items with subcontractors, bookkeepers, and outside professionals.
Maintain organized records of customer interactions, estimates, job updates, decisions, and outstanding action items.
Monitor open tasks, deadlines, and operational priorities, proactively flagging items that require owner attention.
Help organize the owners' workload by maintaining clear task lists, project trackers, and follow-up schedules.
Project Coordination, Workflow Implementation & Accountability
Help establish and implement a clear process for tracking leads, estimates, jobs, customer requests, and operational tasks from initiation through completion.
Maintain a centralized system that clearly documents the status of outstanding work, required next steps, responsible parties, and follow-up dates.
Ensure that relevant information is documented following customer interactions, site visits, estimates, and job updates.
Proactively identify missing information, unpaid deposits, incomplete tasks, overdue follow-ups, and upcoming deadlines.
Follow up with the owners, team members, subcontractors, or outside contacts as appropriate to keep work moving.
Help the owners consistently use established systems and workflows by monitoring outstanding items, prompting necessary updates, and following up on commitments.
Track action items through completion and escalate unresolved issues or recurring process gaps when necessary.
Help develop, document, refine, and implement checklists, standard operating procedures (SOPs), and repeatable workflows.
Identify opportunities to improve organization, reduce missed follow-ups, and minimize reliance on information being remembered or tracked informally.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client's requirements:
Customer service experience required.
Administrative, executive assistance, operations, or project coordination experience strongly preferred.
CRM experience required; experience maintaining accurate records and tracking follow-up activities is important.
Strong organizational skills and the ability to manage multiple projects, tasks, and deadlines.
Experience implementing workflows, maintaining task trackers, or documenting standard operating procedures strongly preferred.
Demonstrated ability to follow up proactively, track action items, and ensure tasks are completed.
Strong phone communication skills required, including the ability to handle customer inquiries and follow-up calls professionally.
Appointment-setting and lead follow-up experience preferred.
Experience with project management tools such as Trello, Asana, or similar platforms preferred.
Familiarity with workflow automation tools such as Zapier is a plus.
Home services, contracting, or similar industry experience is a plus but not required.
Painting industry experience is not required.
Strong written and spoken English required.
Comfortable asking questions, identifying gaps, and respectfully following up with business owners to maintain accountability.
IDEAL CANDIDATE PROFILE
Warm, personable, and professional with customers.
Organized, proactive, and highly attentive to detail.
Strong follow-through and capable of tracking tasks through completion.
Able to bring structure to day-to-day operations and help establish repeatable processes.
Comfortable maintaining centralized records and ensuring important information is documented.
Confident in following up with business owners regarding missing information, outstanding tasks, and commitments.
Experienced in executive assistance, project coordination, operations support, or similar responsibilities.
Comfortable with phone communication without needing to be exclusively sales-focused.
A self-starter who identifies potential issues before being asked.
Able to learn new systems, recommend practical improvements, and help ensure workflows are consistently followed.
Interested in growing into greater responsibility within the company.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
DripJobs CRM – Training Can Be Provided.
Email & Calendar Platforms.
Microsoft Office / Google Workspace.
Phone / Text Communication Platforms.
Basic Project & Workflow Management Tools.
Trello or similar project management platforms – preferred.
Zapier or similar workflow automation tools – preferred.
Work Schedule
Contracted Hours per Week: 15 Hours (
hours may increase based on performance
)
Scheduled Working Days: Monday, Wednesday, and Friday
Daily Working Time: 10 AM- 3 PM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 15 hours/week
Daily Working Time: 10 AM-3 PM CST
Scheduled Working Days: Monday, Wednesday, and Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to your office, partnering with over 20,000 companies across Europe and the Middle East, simplifying the way they fund food for their employees and clients. The growth opportunity within this region remains huge, with 2026 being a crucial year to scale the business. Find out more about DfW and the services we provide here:
https://work.deliveroo.ae/
The Role
The Corporate Account Manager role is an integral part of our B2B team in the UAE, with the primary responsibility of managing, retaining, and upselling a portfolio of corporate clients. This role will predominantly focus on building relationships with senior corporate stakeholders across mid-market clients, and will suit a highly organised and collaborative individual who prides themselves on delivering an exceptional level of service for their accounts.
What You’ll Be Doing
Setting up meetings and video calls with corporate POCs to review their spend, while pitching new use-cases, upselling and cross-selling accounts wherever possible.
Hitting assigned monthly KPIs, including meetings, GOV, and MAUs.
Providing account support wherever required, such as sharing order reports, finding solutions for minor technical issues, and supporting with organising client events.
Utilising Salesforce, Google Sheets, Looker, and AI tools to track, report, and present to leadership on performance and growth strategies.
Assisting with ad hoc tasks that fall under DfW’s scope, such as attending trade events, assisting with marketing activations, partnerships with the restaurant team, and chasing client payments.
Requirements
Excellent verbal and written communication skills in English are a must; Arabic is a plus
3+ years of B2B account management experience, with a demonstrated track record of growing a portfolio through a consultative and data-driven approach
Based in Dubai
Highly proficient in using Salesforce and Google Sheets/Slides
Highly proactive, quick learner, team player, and thrives within a fast-paced startup environment
Bachelor's degree preferred
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software.
About the Role
As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that product teams ship delightful customer experiences without rebuilding the foundations under them. You will be a key player in keeping the team's operating model healthy: clear intake from stakeholders, predictable delivery, and support expectations that keep the platform from drifting into a general escalation queue. You will also guide architectural and system design decisions with your tech leads. You will stay hands-on: contributing code, reviews, and prototypes alongside the team is part of the job. This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
What you'll be doing
Own the platform roadmap - the shared SDKs, client foundations, and developer tooling the team ships - and sequence it against the migration and adoption goals of the three brands
Drive adoption of the shared foundations by partnering with product teams, running onboarding and rollout support, and making the supported path the easiest path
Lead, coach, and grow experienced mobile and web engineers, keeping growth conversations, calibration, and feedback loops running
Keep the team's operating model healthy: clear intake (stakeholder management, shared-platform, product-specific, or exception work), supported capabilities with entry criteria and support expectations, and predictable delivery
Guide architectural and system design decisions for client foundations that three brands and multiple app platforms depend on
Stay hands-on by contributing code and reviews alongside the team, and champion AI-native development practices
Grow the team through hiring
What You’ll Need to Thrive
You have 3+ years of experience managing engineers, including a team with senior engineers
You have a solid background (5+ years) in mobile or web engineering, with enough technical depth to hold your own in architecture discussions about client foundations
You use AI tooling fluently in your day-to-day work and stay close to the code
You have run a platform, SDK, or shared service that other teams depend on, and know how to treat internal customers as customers
You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones
You hold a high bar for engineering quality and can navigate production incidents and release tradeoffs with calm structure
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11725
Social Media & Digital Marketing VA (Part-Time)
Independent Contractor – CPT-11725 Social Media & Digital Marketing VA (Part-Time)/Marketing VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and proactive Social Media & Digital Marketing Virtual Assistant to manage and execute marketing activities across social media, YouTube, blogs, email marketing, CRM campaigns, and community marketing initiatives. This role focuses on ensuring all marketing content is published, organized, and promoted effectively after video editing has been completed.
The ideal candidate is highly organized, tech-savvy, comfortable using AI tools, and capable of managing multiple marketing projects while maintaining consistent brand standards.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media & Content Management
Manage and maintain the content calendar across social media platforms.
Schedule, publish, and repurpose content for Facebook, Instagram, LinkedIn, YouTube Shorts, and other channels.
Create and optimize captions, hashtags, CTAs, and post copy using AI tools.
Coordinate graphics, thumbnails, and other publishing assets.
Monitor content performance and ensure consistent branding and posting schedules.
YouTube Management
Upload, publish, and organize video content.
Optimize titles, descriptions, playlists, links, and other channel elements for engagement and visibility.
Maintain content schedules and monitor basic performance metrics.
Marketing Operations & Project Management
Manage marketing calendars, campaigns, deadlines, and recurring projects.
Track projects from planning through publication and provide status updates.
Maintain workflows using project management tools such as Asana, ClickUp, Trello, or Notion.
Content Publishing & Email Marketing
Publish and update blog and website content while applying basic SEO best practices.
Create, schedule, and manage email campaigns, newsletters, and automated outreach.
Repurpose content into blogs, emails, and other marketing materials.
CRM & Database Marketing
Maintain CRM databases, contact lists, and audience segments.
Support automated marketing campaigns and follow-up workflows.
Assist with client, referral partner, and sphere-of-influence marketing initiatives.
Community & Campaign Marketing
Support community events, sponsorships, local marketing campaigns, and neighborhood outreach efforts.
Coordinate promotional materials, campaign calendars, and recurring marketing touchpoints.
Repurpose event content for social media, blogs, newsletters, and database marketing campaigns.
Canva, AI Tools & Asset Management
Design and edit marketing assets, including social media graphics, newsletters, and thumbnails using Canva.
Utilize AI tools such as ChatGPT and Claude to create and refine marketing content.
Proofread and verify AI-generated content before publication.
Organize and maintain Google Drive folders, marketing assets, templates, and content libraries.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience with social media management and digital marketing.
Familiarity with Canva and basic graphic design.
Experience with scheduling and publishing content.
Knowledge of email marketing platforms and CRM systems.
Basic understanding of SEO and content marketing.
Experience using project management tools such as Asana, Trello, ClickUp, or Notion.
Proficiency with Google Workspace.
Comfortable using AI tools such as ChatGPT and Claude.
Strong organizational and time management skills.
Excellent written English communication skills.
Ability to work independently and manage multiple priorities.
Application Software Knowledgeable / Required:
Canva
ChatGPT and Claude
Google Workspace
Facebook, Instagram, LinkedIn, and YouTube Studio
Mailchimp or other email marketing platforms
Asana, ClickUp, Trello, or Notion
Social media scheduling tools (Buffer, Hootsuite, Later, etc.)
Basic SEO and Google Analytics tools
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: TBD-CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level B (Mild Accent; Good English written skills)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Finance Engineering team is the investment-side counterpart to our Legal Engineering team: former investment professionals who bring real deal experience to Harvey's prospects and customers. Forward Deployed Finance Engineers lead discovery, demos, pilots, trainings, onboarding, and custom builds alongside our AEs and CSMs. They translate real investment work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
Finance Engineers work on Harvey Deals, a new product built off of Harvey's acquisition of Benchmark. Harvey Deals is where investment teams run their deals — screening, underwriting, diligence, and committee materials — built in the firm's own templates and formats, with every figure traceable back to the document it came from. Harvey works with 150+ asset management firms and analyzes 178M+ documents each month; the Finance Engineering team is how that capability meets the way deal teams actually work.
Finance Engineers understand how investors think and work, and use that expertise to design, build, and refine solutions that hold up under live deal pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what investment teams actually need. It's a team built to make Harvey the platform investment teams can trust with their most important work.
This role is the first Finance Engineer dedicated to private credit. You will build the credit playbook — demo library, workflow templates, use cases — while running live pilots, and lead the credit practice as the team grows.
You may be asked to travel around 2–3+ times per month. Travel is always for a significant business need and typically is for 1–3 days at a time.
WHAT YOU'LL DO
Forward Deployed Finance Engineers on the private credit team are former credit investors who left the desk to help build the future of how credit gets underwritten. Working closely with Account Executives, they engage with direct lenders, opportunistic and specialty finance managers, BDC managers, and insurer credit arms throughout the pre-sales process and stay with them well past it — leading pilots on live opportunities, guiding lenders through what's possible with AI, and sitting down with credit teams to build screening, underwriting, and credit committee workflows in the firm's own templates and formats.
The work is the work they did on the desk: lender presentation and CIM review; QoE read-throughs and data pack analysis; cash flow and leverage modeling; sizing and structuring; covenant and credit agreement review; credit memo drafting; and comps. It continues post-close into compliance certificate review, covenant tracking, amendment and waiver analysis, and quarterly portfolio reporting, so value compounds after the first deal. Along the way, Finance Engineers bring credit-team feedback back into the product, helping shape the future of Harvey.
WHAT YOU HAVE
- 6+ years on the investment or underwriting team at a direct lender, private credit fund, BDC manager, or insurer private credit arm, with demonstrated ownership of live deal work: screening, underwriting, diligence workstreams, modeling, structuring, and drafting credit committee materials. Asset-based and specialty finance backgrounds are welcome. Leveraged finance, restructuring advisory, or rating-agency experience before the principal side is welcome, but principal-side deal execution is required.
- Strong command of the documents and data that drive a credit decision — lender presentation and CIM, QoE and data pack, model, credit agreement and intercreditor, compliance certificates — and an instinct for where the numbers and the paper disagree.
- Advanced Excel and financial modeling, comfort with prompting and agentic AI workflows, and a builder's instinct for turning a repeated manual process into a repeatable automation. Python, SQL, or experience building internal tools is a plus.
- Executive presence and relationship-building skills, with the ability to establish credibility from analysts and associates through to partners and credit committee members.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or holding your own in a technical conversation about a covenant package or an underwriting assumption.
- Deep curiosity about AI's potential to transform investment work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Customer-facing or commercial experience (LP or investor relations, capital formation, banking coverage, business development) and/or hands-on experience using AI tools in an investment setting are pluses.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
This is a leadership role spearheading Nebius’s communications across Europe and the Middle East: you will develop strong regional narratives, provide senior counsel, manage and develop the team, and lead consequential communications and stakeholder situations.
Reporting to the global Head of Communications, you will translate business priorities into compelling stories and a practical regional strategy. You will connect local developments to the company narrative and adapt them to the audiences and circumstances of each market.
We need an outstanding storyteller with the gravitas, experience and judgment to personally lead high-stakes situations involving multiple stakeholders. You will know when to shape the narrative, handle a difficult relationship or lead a response yourself, and when to give colleagues the authority and support to deliver.
What success looks like
The region has clear priorities, strong narratives, credible stories and trusted stakeholder relationships. Important situations receive the right senior attention. Colleagues understand their responsibilities, exercise sound judgment and develop under your leadership. Global colleagues have early visibility of consequential regional developments.
Key Responsibilities
Shape regional narratives and strategy
Develop communications strategy and strong narratives for priority European and Middle Eastern markets, linked to business priorities and the wider company story.
Identify compelling stories and the evidence behind them. Make clear choices about audiences, markets and investment; adapt narratives locally while keeping core facts consistent.
Advise senior leaders on positioning, communications opportunities and reputation risks. Define measurable objectives and use evidence to improve the programme.
Lead communications and consequential stakeholder situations
Build trusted relationships with regional business leaders, partners and relevant business, technology, infrastructure and local media. Create a sustained pipeline of credible stories.
Shape and deliver the narratives, writing, executive counsel and stakeholder engagement that need your senior experience. Delegate other work with clear briefs, authority and quality standards.
Lead regional communications for customer, partner, product and infrastructure developments.
Partner with country managers and public affairs colleagues on communications and local engagement around physical infrastructure builds.
Manage people and regional resources
Set team priorities and responsibilities, coach colleagues, manage performance and support their development. Build the capability and confidence to make sound decisions.
Balance workloads and recommend where additional skills or capacity are needed. Recruit and onboard approved hires.
Direct agencies and partners through clear briefs, budgets and performance reviews. Judge what to own personally, what to delegate and when to intervene; retain accountability for quality and outcomes.
Coordinate across the business
Work closely with stakeholders across Nebius – GTM country leads, Marketing, Business Diplomacy, Product, Research, Technology, subject experts and other colleagues – to coordinate on issues including regional priorities, policy, local engagement and reputation management.
Coordinate with US, APAC and global communications leaders on announcements, issues and executive visibility. Maintain early visibility of consequential developments within appropriate confidentiality controls.
Key Qualifications and Experience
What we need
A strong record of senior communications leadership in Europe and the Middle East, with substantial in-house technology-company experience and the ability to operate credibly across the region.
Outstanding storytelling and narrative-development skills: translating complex business and technology priorities into compelling, credible stories for different audiences and markets.
Demonstrated people-management experience: setting goals, coaching, managing performance and developing capable colleagues.
Gravitas and senior experience to personally lead high-stakes, multi-stakeholder situations, advise business leaders and navigate competing interests with sound judgment.
Evidence of judging when personal involvement is essential and when to delegate, alongside strong media relationships and experience directing agencies and regional resources.
Outstanding English writing, editing and spoken communication, with the curiosity and rigor to understand complex technology and build accurate narratives.
Helpful experience
AI, cloud infrastructure, enterprise technology or another complex B2B sector; regional expansion, infrastructure investment or a publicly listed company.
Substantial Middle East communications work, relevant media relationships and additional regional language skills.
Agency experience is valuable alongside substantial in-house experience; an agency-only background does not meet the role’s requirements. Journalism experience can be beneficial.
Competencies and Behavioural Traits
Strong narrative judgment, senior presence, clear prioritisation and calm leadership. A capable people manager who develops others, gives direct feedback and delegates with purpose. Takes personal ownership where the stakes or complexity require senior experience, while keeping regional and global colleagues aligned. Comfortable with ambiguity, iteration, course-correction, experimentation and (occasionally) failure.
What We Offer
A senior communications leadership role shaping narratives and stakeholder relationships across Europe and the Middle East, working closely with business and global communications leaders and developing the regional team.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: CA - Canada
Scopely is looking for a
Senior QA Manager, Automation & Tooling
to join our team supporting a soon-to-be-announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
You will lead the automation strategy for a live game, building the people, processes, frameworks, and tooling required to scale quality across frequent releases and a large, active player base. You will partner closely with Engineering, QA, Live Operations, and other disciplines to establish a development culture where automation is a shared responsibility and a core component of product quality.
At Scopely, we create and operate games played by millions of people around the world. This role is an opportunity to shape how quality engineering evolves from the ground up for a high-scale live mobile game.
What You Will Do
Define and execute the QA automation strategy for a live mobile game, including scalable frameworks, tooling, standards, and quality gates.
Build and lead an automation team from the ground up, including hiring, team structure, processes, mentorship, and career development.
Design, build, and implement automated testing across UI, API, integration, regression, end-to-end, mobile, and live-operations workflows.
Evaluate automation approaches, frameworks, platforms, and traditional or AI-assisted tools based on coverage, maintainability, speed, and value.
Establish automation standards, coding practices, test architecture, reporting, observability, and quality gates that can scale with the game and organization.
Partner with Engineering and QA to prioritize automation, improve testability, integrate testing into CI/CD, and establish shared ownership of automated tests, ensuring automation is part of the definition of done for every feature.
Provide hands-on technical leadership through framework design, prototypes, code reviews, automation implementation, and test-script development.
Mentor manual testers as they develop coding and automation skills, while defining metrics for coverage, stability, flakiness, execution time, and defect detection.
Communicate quality risks, automation progress, and investment needs while partnering with Product, Live Operations, Marketing, Customer Support, Localization, and external development teams.
Champion quality and release excellence across the organization while ensuring automation supports—not replaces—strong exploratory and risk-based testing.
What We’re Looking For
8+ years of experience in QA, test automation, or quality engineering, including 4+ years leading or building automation teams.
Proven experience creating automation strategies, frameworks, tooling, and infrastructure for complex products, ideally from the ground up.
Experience evaluating automation approaches and tools, integrating automated tests into CI/CD pipelines, and scaling quality practices for frequent live releases.
Hands-on programming experience in one or more languages; C# preferred.
Strong understanding of testing methodologies, automation architecture, coding practices, testability, and software development lifecycles.
Experience mentoring manual testers in coding, automation, and automated test-script development.
Proven ability to align Engineering and QA around automation, shared quality ownership, and continuous improvement.
Experience with mobile testing and familiarity with traditional and AI-assisted testing tools; game-testing experience preferred.
Experience with test management, defect tracking, source control, build systems, CI/CD, and release-management tools.
Strong communication, organization, analytical, stakeholder-management, and distributed-team leadership skills.
Bonus Points
Experience working on a live mobile, free-to-play, or core game.
Experience with mobile-device farms, emulators, simulators, or cloud-based device testing.
Experience testing Unity, Unreal, or other game-engine-based products.
Experience with API, backend-service, data, performance, load, or reliability automation.
Experience automating live events, remote configuration, experimentation, monetization, or service-driven game features.
Familiarity with AI-powered test generation, test maintenance, visual validation, defect triage, or code-assistance tools.
Experience establishing automation metrics, quality dashboards, and engineering quality gates.
Experience working across internal and external development partners.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
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Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
seniorSan Francisco, CA, USA
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Mexico City, Mexico; Ability to support flexible timezone meetings periodically
ОфисBoston, MA
Cardiff, London or Remote (UK)
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; London, United Kingdom; This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship; You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
United Kingdom - Remote
Chicago, Illinois; NYC, Remote; San Francisco, California
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW