Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
Fluent Korean language skills (required)
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Brattleboro, VT
Michels Energy Holdings provides tailored solutions to build, maintain, and upgrade energy infrastructure. Michels Energy Holdings applies our experience with challenging and complex projects to deliver end-to-end solutions for projects of all sizes throughout the United States. Backed by 18,000 pieces of specialized equipment, our crews self-perform all major scopes of work on legacy, renewable, mission critical, and energy transition projects. Whether operating alone or collaboratively, we are committed to safety, quality, and innovation. Michels Energy Holdings includes Michels Pacific Energy, Inc.; Michels Pipeline, Inc.; Michels Power, Inc.; Michels Underground Cable, Inc.; and Michels Utility Services, Inc.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 2 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Experience with overhead distribution and transmission experience, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
Ability to work 30 days on and 10 days off rotations.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$94,000
—
$129,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Springfield, MA
Michels Energy Holdings provides tailored solutions to build, maintain, and upgrade energy infrastructure. Michels Energy Holdings applies our experience with challenging and complex projects to deliver end-to-end solutions for projects of all sizes throughout the United States. Backed by 18,000 pieces of specialized equipment, our crews self-perform all major scopes of work on legacy, renewable, mission critical, and energy transition projects. Whether operating alone or collaboratively, we are committed to safety, quality, and innovation. Michels Energy Holdings includes Michels Pacific Energy, Inc.; Michels Pipeline, Inc.; Michels Power, Inc.; Michels Underground Cable, Inc.; and Michels Utility Services, Inc.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 2 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Experience with overhead distribution and transmission experience, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
Ability to work 30 days on and 10 days off rotations.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$94,000
—
$129,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Worcester, MA
Michels Energy Holdings provides tailored solutions to build, maintain, and upgrade energy infrastructure. Michels Energy Holdings applies our experience with challenging and complex projects to deliver end-to-end solutions for projects of all sizes throughout the United States. Backed by 18,000 pieces of specialized equipment, our crews self-perform all major scopes of work on legacy, renewable, mission critical, and energy transition projects. Whether operating alone or collaboratively, we are committed to safety, quality, and innovation. Michels Energy Holdings includes Michels Pacific Energy, Inc.; Michels Pipeline, Inc.; Michels Power, Inc.; Michels Underground Cable, Inc.; and Michels Utility Services, Inc.
As a Health, Safety, and Environmental Coordinator, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Holdings, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 2 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Experience with overhead distribution and transmission experience, underground power, vertical foundations, and substation experience highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 100% of the time across the United States
Ability to work 30 days on and 10 days off rotations.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$94,000
—
$129,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Finance team is where numbers become decisions. We partner closely with business leaders across the company to make sure Wealthsimple is allocating resources wisely, hitting its targets, and building toward long-term sustainability. Within Finance, the Tax team is responsible for managing Wealthsimple's tax profiles across a growing number of legal entities and products — balancing tax law compliance while enabling business strategy. We're a small, high-trust team embedded in the business, and we hold ourselves to a high bar for both rigour and clarity.
ABOUT THE ROLE
We are looking for a Manager, Transfer Pricing & International Tax to join our growing Tax team and take ownership of the company’s transfer pricing framework.
This is a high-impact role for someone who enjoys combining technical tax expertise with practical business partnership. You will lead transfer pricing policy, documentation, compliance audit and advisory work across the group, while partnering closely with Finance, Accounting, Treasury, Legal, FP&A and business teams.
The role is primarily focused on transfer pricing, with an opportunity to support broader international tax matters if/when the company expands into new markets in future.
You will have the opportunity to help build a scalable transfer pricing function in a fast-growing fintech environment, including establishing processes, controls and documentation that support continued growth and future IPO readiness.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Own, update and maintain the group’s transfer pricing framework, policies and governance processes, including the contemporaneous documentation. Ensure they remain aligned with the group’s actual functions, assets and risks.
- Lead the preparation and review of Canadian and international transfer pricing documentation, including local files, master files and supporting analyses, as applicable.
- Develop scalable transfer pricing processes, controls and governance appropriate for a growing organization.
- Identify opportunities to automate transfer pricing calculations, data collection and reporting.
- Lead transfer pricing analysis for intercompany services, technology and IP arrangements, financing, guarantees, cost allocations and other related-party transactions.
- Assess appropriate transfer pricing methodologies and oversee benchmarking and economic analyses.
- Manage transfer pricing calculations, data requirements and processes
- Monitor intercompany transactions and identify gaps between transfer pricing policies, agreements and actual activity.
- Review and/or design intercompany agreements and supporting documentation.
- Monitor changes in the business and proactively identify transfer pricing implications of new products, entities, jurisdictions and changes to operating models.
- For any special projects, manage external advisors and ensure deliverables are technically sound and commercially practical.
- Support transfer pricing audits, tax authority inquiries and controversy matters.
- Build relationships across the organization and proactively identify tax considerations before business decisions are finalized.
- Support the Tax team with international tax matters as the company expands its footprint.
- Monitor developments in international tax rules, including bilateral tax treaties and OECD initiatives, and assess potential impacts on the business.
SKILLS YOU’LL BRING:
- 5–8+ years of relevant experience in transfer pricing, international tax or tax advisory.
- Strong knowledge of Canadian transfer pricing rules and OECD transfer pricing principles.
- Experience with Canadian transfer pricing documentation, T106 and T1134 reporting.
- Experience with intercompany transactions and multinational or cross-border operating models.
- Strong understanding of transfer pricing methodologies and economic benchmarking.
- Experience managing transfer pricing projects.
- Strong analytical and problem-solving skills, with the ability to work through complex transactions and develop practical solutions.
- Excellent written and verbal communication skills, including the ability to explain technical tax matters to non-tax stakeholders, and translate complex transfer pricing concepts into clear, practical recommendations.
- Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
- CPA, CA, LL.M. or another relevant professional designation is an asset.
NICE TO HAVE:
- Experience in fintech, financial services, technology or another rapidly growing industry.
- U.S. tax or other international transfer pricing experience.
- Experience with intercompany financing and guarantee arrangements.
- Experience with technology, intellectual property or centralized service arrangements.
- Experience with transfer pricing audits or tax controversy.
- Experience with tax technology, automation or data analytics.
WHY JOIN US?
This is an opportunity to join a high-growth fintech at an exciting stage of its evolution and help build the transfer pricing function rather than simply maintain an established model.
You’ll work on cross-border transactions, innovative financial products and evolving business models while partnering with stakeholders across Tax, Finance, Treasury and the broader organization.
The role offers significant opportunity to grow with the company, with the potential to take on broader international tax responsibilities as the business expands internationally.
If you’re a transfer pricing professional who enjoys solving complex problems, building scalable processes and partnering with the business, we’d love to hear from you.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Bulgaria
Mission
The purpose of this role is to lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Constructor is a global provider of education and research technology, serving schools, higher education, enterprises, and professional education providers.
As a senior individual contributor within Constructor. Nexademy team, the Senior Project Manager is responsible for the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and to the highest quality standards, while serving as the primary operational point of contact for customers.
The role is accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities
:
Pillar 1 — Presales, Project Planning, Execution & Delivery
Contribute to presales by defining scope, producing effort estimates, and writing the technical sections of proposals and SOWs.
Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
Lead the technical delivery of implementations, including platform deployment, configuration, SSO, LTI and API integrations, and data migrations, working hands-on with customer IT teams and Constructor engineering.
Monitor progress against the baseline, and proactively identify issues or risks before they affect delivery.
Implement corrective actions and change management to keep projects on track across scope, schedule, and resources.
Coordinate internal resources and third parties or vendors to ensure project completion.
Apply industry best practices, techniques, and standards throughout the project lifecycle.
Monitor and handle the change requests required for project implementation.
Success Metrics and KPIs
: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management
Establish and maintain strong, trust-based relationships with clients and stakeholders.
Communicate project status, progress, challenges, and risks clearly to all parties.
Manage customer expectations and address concerns proactively.
Engage proactively with Premier Customers and Partners to ensure alignment on project goals and implementation.
Oversee Premier Customer onboarding for new solutions, manage customization requests, and ensure a smooth handover.
Represent Premier Customer interests when discussing feature requests and product issues with Engineering, and track and prioritize feature requests, code improvements, and bugfixes
Implement new solutions and deploy packages, hotfixes, and upgrades, then perform post-upgrade service availability checks.
Guide Premier Customers in adopting Constructor Tech best practices, including risk assessments and health checks.
Remain available during Premier Customer business hours to provide timely support.
Success Metrics and KPIs
: customer satisfaction (CSAT) and Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting
Own all support incidents and requests submitted by Premier Customers and drive them to resolution, working with L1/L2 support and Engineering.
Coordinate escalations, and conduct post-incident reviews and root cause analyses (RCAs) when Premier Customers request them.
Ensure adherence to quality standards throughout the project lifecycle and implement quality improvement initiatives.
Maintain Premier Support Customer CSAT and NPS through outcome-driven activities, and own Service Levels and other KPIs per contract terms.
Report on Premier Support Customers, including trend analysis, current health status, and manager-defined KPIs, on schedule or on demand.
Keep customer information up to date and shared as internal knowledge content.
Participate in support-related activities and handle non-premier support tasks at the manager's request.
Continuously build practical experience with Constructor Tech products and related software solutions for education and science.
Success Metrics and KPIs
: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence per contract, quality audit results.
Qualifications & Experience:
Required:
At least five years of experience in IT project management (internal, customer implementation, and/or consultancy).
A proven track record of hands-on delivery of complex SaaS deployments and integrations, including SSO, LTI, and APIs, as well as data migrations. You will be expected to walk through the technical architecture of projects you have delivered.
A proven track record of successful project delivery: on time, within budget, and to quality standards.
Experience scoping and estimating projects and contributing to proposals or SOWs.
Preferred:
Exposure to EdTech or learning management systems (e.g., Canvas, Moodle, LTI tools, SCORM/xAPI).
PMP certification.
A good understanding of software development methodologies.
Skills & Competencies:
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Results-oriented, with a focus on measurable delivery outcomes rather than activity.
Education & Languages:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Fluent English. Knowledge of German is a bonus
What This Role Is (and Is Not)
This role IS:
Delivery-focused and accountable for measurable project outcomes.
A balance of hands-on technical delivery, project execution, and strategic customer and technical account management.
A contributor to presales: scoping, estimates, and the technical sections of proposals.
Hands-on and customer-facing, with clear targets and KPIs.
A long-term delivery-ownership track: you own projects and customers through implementation and beyond.
This role is NOT:
A product management role or a path into product management. Product roadmaps are owned by Constructor Tech product teams.
A purely administrative or coordination-only position.
A role measured by activity volume rather than delivered results.
Location: Belgrade, Serbia
Mission
The purpose of this role is to lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Constructor is a global provider of education and research technology, serving schools, higher education, enterprises, and professional education providers.
As a senior individual contributor within Constructor. Nexademy team, the Senior Project Manager is responsible for the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and to the highest quality standards, while serving as the primary operational point of contact for customers.
The role is accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities
:
Pillar 1 — Presales, Project Planning, Execution & Delivery
Contribute to presales by defining scope, producing effort estimates, and writing the technical sections of proposals and SOWs.
Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
Lead the technical delivery of implementations, including platform deployment, configuration, SSO, LTI and API integrations, and data migrations, working hands-on with customer IT teams and Constructor engineering.
Monitor progress against the baseline, and proactively identify issues or risks before they affect delivery.
Implement corrective actions and change management to keep projects on track across scope, schedule, and resources.
Coordinate internal resources and third parties or vendors to ensure project completion.
Apply industry best practices, techniques, and standards throughout the project lifecycle.
Monitor and handle the change requests required for project implementation.
Success Metrics and KPIs
: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management
Establish and maintain strong, trust-based relationships with clients and stakeholders.
Communicate project status, progress, challenges, and risks clearly to all parties.
Manage customer expectations and address concerns proactively.
Engage proactively with Premier Customers and Partners to ensure alignment on project goals and implementation.
Oversee Premier Customer onboarding for new solutions, manage customization requests, and ensure a smooth handover.
Represent Premier Customer interests when discussing feature requests and product issues with Engineering, and track and prioritize feature requests, code improvements, and bugfixes
Implement new solutions and deploy packages, hotfixes, and upgrades, then perform post-upgrade service availability checks.
Guide Premier Customers in adopting Constructor Tech best practices, including risk assessments and health checks.
Remain available during Premier Customer business hours to provide timely support.
Success Metrics and KPIs
: customer satisfaction (CSAT) and Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting
Own all support incidents and requests submitted by Premier Customers and drive them to resolution, working with L1/L2 support and Engineering.
Coordinate escalations, and conduct post-incident reviews and root cause analyses (RCAs) when Premier Customers request them.
Ensure adherence to quality standards throughout the project lifecycle and implement quality improvement initiatives.
Maintain Premier Support Customer CSAT and NPS through outcome-driven activities, and own Service Levels and other KPIs per contract terms.
Report on Premier Support Customers, including trend analysis, current health status, and manager-defined KPIs, on schedule or on demand.
Keep customer information up to date and shared as internal knowledge content.
Participate in support-related activities and handle non-premier support tasks at the manager's request.
Continuously build practical experience with Constructor Tech products and related software solutions for education and science.
Success Metrics and KPIs
: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence per contract, quality audit results.
Qualifications & Experience:
Required:
At least five years of experience in IT project management (internal, customer implementation, and/or consultancy).
A proven track record of hands-on delivery of complex SaaS deployments and integrations, including SSO, LTI, and APIs, as well as data migrations. You will be expected to walk through the technical architecture of projects you have delivered.
A proven track record of successful project delivery: on time, within budget, and to quality standards.
Experience scoping and estimating projects and contributing to proposals or SOWs.
Preferred:
Exposure to EdTech or learning management systems (e.g., Canvas, Moodle, LTI tools, SCORM/xAPI).
PMP certification.
A good understanding of software development methodologies.
Skills & Competencies:
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Results-oriented, with a focus on measurable delivery outcomes rather than activity.
Education & Languages:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Fluent English. Knowledge of German is a bonus
What This Role Is (and Is Not)
This role IS:
Delivery-focused and accountable for measurable project outcomes.
A balance of hands-on technical delivery, project execution, and strategic customer and technical account management.
A contributor to presales: scoping, estimates, and the technical sections of proposals.
Hands-on and customer-facing, with clear targets and KPIs.
A long-term delivery-ownership track: you own projects and customers through implementation and beyond.
This role is NOT:
A product management role or a path into product management. Product roadmaps are owned by Constructor Tech product teams.
A purely administrative or coordination-only position.
A role measured by activity volume rather than delivered results.
Location: Singapore; Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region.
This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regions.
- Open Doors Across the Region: Bring industry knowledge, technical credibility and an existing network to get Cohere into strategic accounts quickly. This is the central expectation of the role and you should expect to be measured on it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Set Direction for the Function: Define the vision, strategy, coverage model and operating rhythm for Asia Pacific Solutions Architecture across three markets that buy differently and regulate differently.
- Architect Sovereign and Regulated Deployments: Lead customers into secure, scalable, production-ready agentic AI deployments across cloud, hybrid, VPC, on-premises and air-gapped environments, which is where much of this region’s demand sits.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Partner with Regional Sales Leadership: Own territory, coverage and pipeline jointly with the Asia Pacific sales leader, and be accountable for the number together.
- Shape Product Direction: Partner closely with Product and Engineering to translate Asia Pacific customer needs into platform improvements and roadmap priorities. You will be one of a handful of people who can tell our product organization what this region actually requires.
KEY RESPONSIBILITIES:
- Build and develop the Asia Pacific Solutions Architecture team through hiring, coaching, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, telecommunications, industrials, technology and the public sector.
- Establish and own the regional coverage model across Korea, Japan and Southeast Asia, and make the case for where the team grows next.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, data residency and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the region by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- Regional Depth and Network: You have built or run a technical organization across more than one Asia Pacific market, you understand how enterprise technology is actually bought in each of them, and you have a network of senior technical and executive relationships you are willing to be measured on.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, including building a team in-region from a small base.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You have put real AI systems into production, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. We care far more about what you have deployed, and what broke, than about which models you can name.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders as well as a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer, and you can move between the business case and the architecture without losing either audience.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
PREFERRED QUALIFICATIONS:
- Experience building an AI, machine learning or data science function inside a large regulated enterprise, and taking it into production.
- Depth in Asia Pacific financial services, telecommunications or the public sector.
- Experience deploying into environments where the customer controls the infrastructure, including on-premises, sovereign and air-gapped deployments.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Working proficiency in a regional language in addition to English.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next
Sales Development Representative German Speaking
supporting Twilio's New Business and Strategic Sales organizations.
About the job
This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams focussing on DACH clients. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences, and we encourage everyone who meets the required qualifications to apply. Even if your career is nontraditional or just beginning, don’t let that stop you from considering Twilio — we’re always looking for people who bring something new to the table.
*Required:
Fluent or native-level proficiency in German (spoken and written).
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience (but not required!)
Location
This role will be remote and based in Ireland or the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Security Officer
- Location: Lisbon, Portugal
- Department: Security
- Reports to: CEO of ICEYE Portugal
- Employment type: Permanent
- Workplace model: On-site (our office is located at Av. Defensores de Chaves 4, 1000-117 Lisboa)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE Portugal turns sovereign intelligence from space into an operational capability built in Lisbon. This role keeps that capability secure. As ICEYE Portugal's named Local Security Officer, you are the formal interface to GNS / ANS and the CEO's trusted partner on every clearance, audit and facility question, accountable for our people, our facility and our information meeting ICEYE's global security standards and Portugal's national and NATO sovereignty requirements.
It is a hybrid role, modelled on how ICEYE runs its other international sites, and it sits at the centre of everything ICEYE Portugal does.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Facility and physical security
- Own ICEYE Portugal's facility security programme: physical access control, secure-room build-out, visitor management, alarms, CCTV and key management.
- Drive the office's NATO Restricted readiness audit with GNS and prepare for higher classifications as the customer mission evolves.
- Run the secure handling of classified material in line with Portuguese national rules and ICEYE policy.
- Partner with the CEO, Head of People & Operations, and the local IT Site Engineer on the Class A office fit-out, specifically on secure-area readiness for clearance-restricted workflows.
Personnel security and clearances
- Coordinate national security clearance applications (GNS / ANS) for the CEO, FDEs and other cleared roles, and maintain the cleared-personnel register (levels, expirations, briefings and debriefings).
- Run security on-boarding and off-boarding for every employee and visitor: NDAs, security awareness, classified-handling training and access provisioning.
Information and cyber security
- Partner with ICEYE Oy Security leadership and HQ IT to translate the global cyber baseline (endpoint, MDM, network, identity) into local controls.
- Lead local incident-response coordination: classified leaks, lost devices, social engineering and suspicious foreign-contact reporting.
Vendor and supply-chain security
- Vet and onboard local vendors against ICEYE security standards (cleaning, IT, real estate, broker, legal, accounting).
- Run periodic security audits on key suppliers.
Programme and customer security interface
- Be the named security interface to the Portuguese Air Force, GNS / ANS, NATO and the Portuguese Space Agency on ICEYE Portugal matters.
- Support the FDEs on customer-site security questions during the SAR / SIP deployment, maintain the local security policy library, run the annual security training programme, and contribute to ICEYE's global security community of practice.
WHAT WE’RE LOOKING FOR
Must haves:
- Formal Facility Security Officer (FSO) or Security Manager experience in defence, aerospace or critical infrastructure.
- Working knowledge of physical security standards (locks, alarms, access control, CCTV, secure rooms) and information security frameworks (ISO 27001, NIST, NIS2).
- Hands-on experience running or actively supporting national clearance processes (GNS / ANS) and NATO classification frameworks (NATO RESTRICTED minimum).
- Active or recently held Portuguese national security clearance, or unambiguous eligibility to obtain one quickly.
- Excellent written and spoken English and Portuguese.
- Pragmatic, calm under pressure, comfortable with ambiguity and matrix reporting (Security, CEO).
- Basic IT literacy sufficient to coordinate with the local IT Site Engineer on secure-area technical requirements (network segmentation, air-gapped systems).
Nice to haves:
- Prior background as a non-commissioned or commissioned officer in the Portuguese Armed Forces, GNR, PSP, or SIS / SIED.
- Experience with sovereign or accredited cloud (NATO RESTRICTED, EU RESTRICTED) and export-control regimes (Wassenaar, dual-use EU 2021/821).
- Familiarity with Portugal's cyber regulator (CNCS) and NIS2 implementation.
When applying, please indicate your annual gross salary expectations.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Berlin
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Payments Senior Sales Manager to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.
The Senior Sales Manager will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.
How you’ll make impact:
● Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides
● Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals.
● Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels
● Pitch our next-generation payment solutions and value-added services
● Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
● Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
● Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
● Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
● Partner with other Payment Sales Managers to share best practices, key business insights and industry trends.
● Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
Qualifications:
● 3+ years Enterprise Sales experience directly in the Payments industry
● Track record of high performance, and self sourcing leads
● Highly motivated and committed to growth and development with excellent communication skills
● Solid network of potential prospects and partners within the payments landscape
● Tech-savvy, with a passion for Fintech and Payments
● Strong commercial acumen, ability to effectively negotiate complex structures
● Fluent in English + German
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Amsterdam
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Payments Sales Manager to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.
The Sales Manager will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.
How you’ll make impact:
● Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides
● Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals.
● Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels
● Pitch our next-generation payment solutions and value-added services
● Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
● Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
● Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
● Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
● Partner with other Payment Sales Managers to share best practices, key business insights and industry trends.
● Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
Qualifications:
● 3+ years Enterprise Sales experience directly in the Payments industry
● Track record of high performance, and self sourcing leads
● Highly motivated and committed to growth and development with excellent communication skills
● Solid network of potential prospects and partners within the payments landscape
● Tech-savvy, with a passion for Fintech and Payments
● Strong commercial acumen, ability to effectively negotiate complex structures
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
Lead and own Bybit EU's Internal Audit function as the most senior audit professional in the European entity. You will be responsible for establishing strategic audit direction, building and managing the EU audit team, and providing independent assurance to the Board on the effectiveness of governance, risk management, and internal controls.
This is a strategic leadership role — you will set the audit vision, engage directly with regulators and the Board, and drive the maturation of the audit function from its current state toward a fully scaled in-house capability. You will also maintain hands-on involvement in key audit engagements where warranted.
The position reports directly to the Board of Directors of Bybit EU with a dotted reporting line to the Global Head of Internal Audit at Bybit Group, ensuring alignment with group-wide standards while maintaining statutory independence.
Key Responsibilities
Strategic Leadership & Governance
Define and execute the multi-year internal audit strategy for Bybit EU, aligned with the entity's risk profile, regulatory obligations, and business growth trajectory.
Serve as the primary audit representative to the Board / Audit Committee, providing independent assurance opinions and strategic counsel on emerging risks.
Maintain the local Internal Audit Charter, policies, and quality assurance framework in accordance with IIA Standards and local regulatory expectations.
Build, lead, and develop the EU internal audit team — setting culture, hiring, coaching, and performance management.
Audit Execution & Methodology
Plan and deliver a risk-based annual audit plan covering finance, operations, compliance, IT, cybersecurity, and business-specific processes (trading, custody, listing, AML/CFT).
Align with the Global Internal Audit function on group-wide methodologies, tooling, and combined assurance approaches while adapting to EU-specific requirements.
Lead the transition from outsourced/co-sourced audit arrangements to a scalable in-house capability. During the transition period, coordinate closely with co-sourcing partners — overseeing the quality of their deliverables (both breadth and depth of coverage), managing the relationship, and controlling the audit budget.
Conduct and supervise detailed audit work — walkthroughs, control testing, data analytics, root cause analysis — ensuring audit depth and quality.
Prepare and present audit reports with clear findings, risk ratings, root causes, and actionable remediation plans to the Board, senior management, and regulators.
Regulatory & Stakeholder Engagement
Serve as the primary point of contact for regulatory audit inquiries (FMA, ECB/SSM where applicable) and coordinate regulatory examination support.
Monitor and anticipate evolving EU regulatory developments (MiCA, MiFID II, DORA, AMLD6, EMD2, GDPR, NIS2) — proactively adjusting audit coverage and methodology.
Build and maintain strong relationships with external auditors, regulators, and key internal stakeholders across Compliance, Risk, Legal, Finance, Operations, IT, and Product.
Work closely with 2nd line functions (Compliance, Risk) to deliver an integrated assurance model — ensuring all key regulatory obligations are closely monitored and audited, controls are consistently designed and operating effectively, and gaps are timely escalated with clear action plans to remediate.
Continuous Improvement
Drive automation and innovation in audit processes — leveraging data analytics, continuous auditing/monitoring, and AI-enabled techniques.
Promote a culture of integrity, accountability, and continuous improvement across the EU business.
Coordinate remediation tracking and follow-up, ensuring timely closure of audit findings and management actions.
Required Qualifications & Skills
12–18 years of progressive experience in internal audit, external audit, or risk/controls functions, with a minimum of 5 years in a senior/leadership capacity within regulated financial services, fintech, payments, or digital assets.
Strong knowledge of Austrian and EU regulatory frameworks — including MiCA, MiFID II, DORA, EMD2, AMLD, GDPR — with practical experience engaging European regulators (FMA, BaFin, or equivalent).
Professional certifications required: CIA (Certified Internal Auditor) or equivalent. Additional certifications (CISA, CAMS, CFE, CRISC, ICA) are highly valued.
Proven team-building experience — must have built or significantly scaled an audit function or team in a regulated environment.
Excellent written and spoken German and English — essential for regulatory engagement, Board reporting, and multi-jurisdictional coordination.
Board / Audit Committee reporting experience — comfortable presenting independently to non-executive directors and regulators.
Genuinely hands-on — this is not a "sit at the top" role. Must be deeply involved in the details of individual audit projects, understand the substance of findings, and personally drive quality on key engagements.
Outstanding stakeholder management — experience operating effectively in a global matrix structure with cross-regional collaboration.
Strong project and resource management skills — managing multiple concurrent audits, budgets, and external service providers.
Adaptable, self-driven, and resilient — comfortable operating in a fast-paced, evolving environment with shifting priorities and regulatory landscape.
Knowledge of crypto, DeFi, Web3 ecosystems, and blockchain technology is strongly preferred.
Nice to Have
Prior experience in a Head of IA or equivalent role at a crypto/fintech entity regulated in the EU.
Experience with IIA's Three Lines Model implementation and maturity advancement.
Familiarity with ISAE 3402 / SOC reports, COSO frameworks, and EU outsourcing/ICT risk guidelines (EBA, DORA).
Track record of building audit functions in scaling/high-growth organisations.
Proficiency in data analytics using SQL, Python, and AI tools for audit evidence gathering, continuous monitoring, and fraud detection.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional CMO/Vice President of Marketing, Japan who is strategic, hands-on, and deeply experienced in scaling marketing functions to lead the full marketing agenda for one of Xsolla's most important markets. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to set the Japan marketing vision, build the team and capabilities to execute it, and personally drive high-impact programs spanning brand, demand generation, industry events, content, and sales enablement.
Strong strategic and executional leadership, executive presence, and stakeholder management skills are essential, along with experience in B2B marketing leadership within technology, video games, platforms, or high-growth environments. The ability to navigate complex, matrixed stakeholder environments — from local Japan leadership to global HQ — while translating global strategy into locally effective, measurable execution will be key to your success in this role.
If you're passionate about shaping how a company is perceived and positioned within a critical market and love building marketing functions from the ground up while driving enterprise adoption and partner-led growth across Japan's gaming ecosystem, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Create and drive the Japan marketing strategy end-to-end — brand, demand generation, field marketing, content, customer marketing, developer marketing, and partner marketing — aligned with global priorities and Japan and regional objectives.
Build, lead, and mentor the marketing team in Japan, establishing the structure, capabilities, and operating rhythms needed to scale marketing execution as the business grows.
Build and operate the marketing budget, including planning, allocation, agency/vendor management, and performance measurement and reporting against clear ROI and pipeline metrics.
Partner closely with the Japan Country Manager, GTM/BD leadership, Product Marketing, Comms, Events, and Global HQ marketing to deliver integrated programs that support enterprise adoption, partner growth, and revenue targets.
Translate and localize global B2B narratives, product launches, and brand strategy into Japan-relevant campaigns, executive and customer events, customer proof points, and sales enablement materials.
Serve as the senior Japan voice for marketing internally and externally — bringing market insight, customer and publisher perspective, and local nuance into regional and global leadership discussions, and influencing global strategy where Japan market dynamics diverge.
Build and maintain executive-level relationships with key Japanese publishers, developers, and industry bodies, elevating Xsolla's visibility and credibility across the Japan gaming ecosystem.
Represent Xsolla at major global, regional and local video game development industry events and forums, and oversee Xsolla's presence, sponsorships, and thought leadership in the local market.
Establish and continuously improve marketing operating rhythms in Japan — planning cycles, event execution, vendor/agency management, and reporting cadence with global and regional stakeholders.
Qualifications
12+ years of marketing experience, including 7+ years in B2B marketing leadership roles, ideally within technology, video games, platforms, or high-growth environments.
Proven track record building and leading a marketing function from the ground up, including team building, budget ownership, and cross-functional program delivery in Japan, regional or similarly complex markets.
Strong understanding of enterprise buying dynamics in Japan and throughout Asia including the role of trust, regulation, partners, executive relationships, and local proof points.
Demonstrated ability to operate at both strategic and executional levels, comfortable setting vision while remaining hands-on in fast-moving, ambiguous environments.
Experience leading and influencing in a matrixed organization, working closely with Country/GTM leadership, BD, Partnerships, Product Marketing, Comms, Events, and global HQ marketing.
Excellent communicator and executive presence, with business-level (or native-level) Japanese and native-level English proficiency, and strong stakeholder management and influence skills across Japan leadership, regional marketing, and global teams.
Experience managing marketing budgets, agencies, vendors, major industry events, and field/demand generation programs at a country or regional level.
Strong external network and credibility within the Japan gaming, technology, or platform industry.
Nice to Have
Experience in video games, fintech, developer platforms, or other highly technical products.
Familiarity with trust-sensitive enterprise environments and regulated industries.
Prior experience as a CMO, VP Marketing, or country/regional marketing head with full P&L or budget accountability.
Existing relationships with major Japanese game publishers, developers, or industry associations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack.
We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a senior software engineer, you will help build and scale the systems and services that form the foundation of Alpaca and empower millions of users who are trading billions of dollars worth of assets.
The market data team is responsible for improving the overall architecture of Alpaca connected to data products such as stocks, options, crypto, and foreign exchange markets. Oversee their public API structure and documentation on both streaming and historical endpoints. The team is responsible for building a cohesive developer-first API and is tasked with planning, ideating, experimenting, and putting into production the new services, and libraries that overcome some of our greatest technical challenges as we continue to scale rapidly.
We are looking for senior or staff engineers who are keen on providing quality solutions, have great fundamentals, have proven experience building and architecting at scale, and are not afraid of challenging conventions. This demanding team also requires a deep understanding of POSIX-like operating systems, modern infrastructure, and orchestration practices.
Things You Get To Do:
Design highly scalable, mission-critical market data provider services
Maintain good software quality and test coverage
Participate in code reviews
Troubleshooting on incidents and reported bugs
Who You Are (Must-Haves):
BSc/MSc or equivalent experience in Computer Science or related field
Minimum 3 years of experience of backend software development
Hands-on experience with Docker or Kubernetes
DevOps mindset
Excited about what we are building at Alpaca
Knowledge of Agile/Scrum methodologies
Who You Might Be
(
Nice-to-Haves):
Experience working with large datasets
Experience with Kubernetes (CKA or CKAD certification is a plus)
Experience with SQL
Experience with IP networking
Good understanding of the financial market
Experience with any of the major cloud platforms (AWS/GCP/Azure)
Hands-on knowledge with shell scripting, Linux & Docker
Knowledge of microservice architectures
Knowledge of clean code principles
Our Tech & Infrastructure Stack:
GoLang (primary), Python
REST, gRPC, Websockets, SSE
Docker, Kubernetes
Google Cloud Services (Google Kubernetes Engine, BigTable)
Prometheus, Grafana, ELK
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our first Korea-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Korea, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As the founding CSM in Korea, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of Korean customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Korea-specific processes, playbooks, and best practices that account for regional business cultures
Preferred qualifications
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Fluency in English and Korean required
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases.
This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy.
You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation.
The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production.
You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market.
WHAT YOU’LL DO
DEVELOP INDUSTRY AND USE CASE SOLUTIONS
- Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities.
- Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences.
- Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content.
- Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need.
- Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations.
SUPPORT ENTERPRISE GTM MOTIONS
- Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions.
- Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context.
- Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs.
- Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams.
- Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up.
WHAT YOU’LL BRING
- You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role.
- You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products.
- You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.”
- You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations.
- You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging.
- You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement.
- You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users.
- You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life.
- You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve.
- You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work.
NICE TO HAVE
- Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries.
- Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral.
- Familiarity with the LLM, agent, or AI application development ecosystem.
- Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption.
WHY JOIN
- You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field.
- You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control.
- You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly.
Compensation: 140,000 - 195,000K
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Brattleboro, VT
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УдалённоseniorSingapore; Korea; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote - United Kingdom
ГибридLisbon
ОфисBerlin
ОфисAmsterdam
headVienna, Austria
ОфисTokyo
seniorBangalore, India
УдалённоRemote - EMEA
Seoul, South Korea; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters