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Location: New York, NY or Remote About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026! About You : A Senior Machine Learning Engineer who thrives on first principles problems that no one has ever worked on before. You love innovation and making an immediate impact, and are constantly driving toward launch and delivery thanks to your high degree of ownership and control. You love working on new and challenging problems, not incremental or marginal improvements, and you're supercharged by having interesting, unsolved problems continually present themselves. In this Role, You Will: Build ML models for production use Perform in-depth exploratory data analysis to scope ML opportunities, identify potential issues in the data, and lay the groundwork for model design, training & evaluation strategies Suggest and implement new features to improve model performance and business logic Write and review production-quality PRs daily Translate client business problems into ML problems Build scalable machine learning models for claim time series forecasting and NLP text understanding Continue to grow and learn in the data & ML space with a focus on business problems that require making sense of large-scale structured and unstructured datasets Requirements : 2+ years of experience as a Machine Learning Engineer or Data Scientist, preferably in highly scalable production environments. You have deep exposure to data science & ML tech stacks (sklearn, Keras / PyTorch, tuning frameworks), data analysis & modeling, feel at home in Python/Pandas/Jupyter, and strive for scalable technical concepts and solutions. You have excellent written and verbal communication skills and can effectively correspond between technical and non-technical audiences. You’re a team player who is solutions-oriented. Experience leveraging Claude Code and related tools is a strong plus Even Better if You Have the following: Knowledge of Dagster, BigQuery, Vertex AI, GCP, Terraform, Spark, Kubernetes Owned and deployed, and maintained model-serving pipelines in production Expert skills at writing clean, efficient, and easy-to-understand code with unit tests and functional design patterns Experience with advanced statistical modeling, especially probabilistic programming Ambitious, collaborative, and empathetic values A work style that is open to giving and receiving critical feedback and collaborating effectively across teams Work-life, Culture & Perks: Compensation: The base salary range is $190-225K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: France - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: You will assess a prospect’s technical requirements and apply extensive knowledge of Chainguard products to illustrate how a deal will satisfy the client’s unmet needs. You will cultivate relationships with decision-makers at all levels of an organization and negotiate the competing needs of multiple stakeholders within an organization. You will secure technical wins using methods such as demos, RFP/RFI responses, lead POVs, partner with engineering for requested features, and participate in conferences and industry events (when applicable). What you'll do: Partner with our Sales Team to help customers evaluate and prove the value of our solution Focus on acquiring new customer “logos” in addition to growing existing customer base Own all technical aspects of sales opportunities and assisting current customers understand the value of Chainguard Day to day responsibilities include: Listen to our customers and understand their challenges Conduct product demonstrations and POVs/POCs Actively participate in webinars, meetups, conferences and other marketing initiatives What we're looking for: Experience as a Sales Engineer / Pre-Sales Engineer Experience with MEDDPICC and or Command of the Message sales frameworks Experience selling into Enterprise (3+ years) and Mid Market prospects Experience in the following areas: Container technologies (Kubernetes, Serverless, Docker) Cloud technology (AWS, Azure, Google, etc.) Cloud security or containers security App Security Startup experience Smart and passionate people that can persevere to success. People acting as trusted advisors, able to build credibility with customers. Strong team players committed to help and mentor their peers. *Must be located in the UK or France* About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Remote (Ukraine) About us: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team consists of 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team. Our mission: Become a stepping stone on our customers’ journeys of self-improvement. Our values: - Deliver what matters - Respect and support others - Initiate and own - Voiceopenly - Execute with quality If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com. About project FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise. What you will do: - Stakeholder support: ad-hoc validation of figures, investigation of discrepancies between dashboards, ensuring availability of the BI platform. - Development and support of ETL/ELT pipelines for analytical reports (cohort revenue, LTV, retention, KPI by creatives, post-purchase analytics). - Support for attribution models (Web↔Mobile mapping, multi-locale cost-cohort resolve, last-click vs raw events). - Integrations with external sources: Meta Marketing API, AppsFlyer, AppMetrica, Stripe, Tableau Server (TSC), Birch. - Data quality assurance: schema/freshness/volume checks, broken-snapshot detection, anti-bot-traffic filtering. - Performance optimization of queries and procedures in Redshift. - Collaboration with BI Team, Product / UA / Billing analysts. Key qualifications: - 1-2 years of commercial experience in data engineering / analytics engineering / BI development. - Experience with data warehouse, data lake and data lakehouse concepts. - Proven experience in designing, implementing and supporting ETL/ELT pipelines. - Experience with AWS, Amazon Redshift, Apache Airflow. - Advanced SQL, hands-on experience in designing production-level Python code. - Willingness to deal with business logic (subscription, monetization, attribution) — with team support. Would be a plus: - Experience with Infrastructure as Code (Terraform). - Experience with dbt, Apache Spark, Apache Iceberg - Experience with UA-attribution stack (AppsFlyer, AppMetrica, Adjust, SKAN, GA4) and UA cost APIs (Meta, Google Ads, TikTok, AppLovin). Employee Benefits: - Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs. - Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace. - Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday. - Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year. - 100% Sick Leave Compensation. - Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs. - Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools. - Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses. - Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart. - Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Location: Remote - Global Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Site Reliability Engineer at Alpaca, you'll help keep our brokerage platform reliable, observable, and operable as we grow - working across our cloud infrastructure, Kubernetes platform, observability stack, messaging layer, and data layer. We're especially interested in candidates with strong PostgreSQL fundamentals who'd like to grow into deeper ownership of our database reliability posture: PostgreSQL sits on the trading-critical path, and we want this person to spend a meaningful share of their time leveling it up while still being a well-rounded SRE the rest of the week. Things You Get To Do Operate production day-to-day - oncall, incident response, postmortems, and the follow-ups that actually close the loop. Own reliability practice - define and refine SLIs/SLOs and error budgets, and help product teams live within them. Strengthen our observability across metrics, logs, traces, and alerting. Ship infrastructure through code in a GitOps workflow - cloud resources and Kubernetes workloads alike. Look after PostgreSQL : performance tuning, schema and migration review, online migrations on large tables, HA/DR, and CDC pipelines. Mentor engineers on reliability and database fundamentals through code review, design review, and pairing. Who You Are (must-haves) 4+ years in SRE, DevOps, Platform/Infrastructure, or backend engineering with significant production operations ownership. Hands-on experience operating production services on Kubernetes , and shipping infrastructure as code in a GitOps workflow. Solid working knowledge of PostgreSQL in production — query plans, pg_stat_*, indexing and schema trade-offs, and what a safe online migration looks like on a non-trivial table. Cloud networking fundamentals (VPCs, routing, L4/L7 load balancing, DNS, TLS) and comfort debugging cross-service connectivity. Comfortable with a modern observability stack and proficient with Linux at the operator level. Practiced in incident response - calm under pressure, structured debugging, postmortems that drive change. At least working proficiency in Go or Python , plus strong written and verbal communication. Genuine interest in databases and in growing your PostgreSQL/DBA expertise. Who You Might Be (Nice-to-Haves): Deeper PostgreSQL experience: large clusters at OLTP load, online migrations on big tables, HA/DR ownership, connection pooling at scale, or change-data-capture pipelines. Experience with typed SQL access layers in Go (e.g. pgx, gorm, sqlc). Production experience with messaging systems at scale (e.g. RabbitMQ, Kafka, Redpanda). Security & compliance experience in a regulated environment (SOC 2, secrets management, audit logging). Familiarity with trading, brokerage, or other regulated fintech domains. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Palo Alto Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE This role focuses on building and operating the end-to-end execution, training, and data infrastructure that powers Mistral’s agentic models and coding assistants. You will be a core contributor to our agent research stack: designing scalable systems for synthetic data generation, building ultra-fast training and RL execution environments, and maintaining high-throughput execution engines. You will tackle the engineering challenges at every step of the agent lifecycle: from orchestrating 1M+ concurrent and short-lived sandboxes for untrusted code execution to optimizing agent training codebases, distributed trajectory collection pipelines, and dataset processing workflows across massive hybrid and multi-cloud clusters. WHAT YOU WILL DO - Large-Scale Sandboxing Infrastructure: Design, deploy, and operate our high-throughput sandboxing platform, executing LLM-generated untrusted code across over 1 million isolated environments concurrently for model evaluation and interactive RL environments. - Agent Data Generation Pipelines: Architect and scale high-throughput pipelines for synthetic code generation, agent trajectories, rollouts, and self-play data collection to power post-training and RL loops. - Training Codebase & Systems Optimization: Optimize agent training codebases and distributed execution runtimes (PyTorch, Ray, SLURM/Kubernetes) to minimize multi-step rollout overhead, improve GPU utilization, and eliminate scaling bottlenecks. - Low-Latency Orchestration & Warm Pooling: Reduce sandbox cold-start times to sub-second levels using container warm pools, snapshot/restore technology (e.g., CRIU, microVMs), and optimized image delivery layers across hybrid clusters. - Multi-Cluster Queueing & Resource Allocation: Implement Kubernetes-native custom controllers, CRDs, and queuing systems to dynamically route short-lived evaluation, synthetic data, and agent execution tasks across diverse hardware fleets. - Isolation, Security & Security Boundary: Ensure strict multi-tenant network and process isolation for untrusted agent code using container/sandboxing runtimes (e.g., gVisor, Firecracker) and default-deny network postures. - Operational Excellence: Maintain high availability, telemetry, and automated self-healing across millions of transient jobs while participating in on-call rotations for critical agent training and execution pipelines. WHAT WE'RE LOOKING FOR - 4+ years of experience in Systems Engineering, Distributed Systems, Cloud Infrastructure, or MLOps supporting LLM/RL workloads. - Data & Pipeline Engineering: Proven experience building high-throughput data processing and generation pipelines for large-scale datasets (e.g., Ray, Spark, custom distributed queues). - Deep experience with Kubernetes & Container Tech: Strong expertise writing custom K8s operators/controllers, managing Linux cgroups/namespaces, and optimizing Docker image layers and distribution systems. - High-Performance Software Engineering: Advanced proficiency in Python, Go, C++ or Rust, with a track record of profiling and optimizing high-performance ML or backend systems codebases. - Sandboxing & Isolation Technologies: Hands-on experience with lightweight virtualization, container runtimes, or WASM (e.g., Docker, gVisor, Firecracker). - Queueing & Scheduling: Deep familiarity with task queue systems, resource schedulers, and low-latency queuing architectures for high-volume, short-lived workloads. - Comfort with Ambiguity: Passion for working directly alongside AI researchers to rapidly turn frontier agent ideas into scalable, production-grade infrastructure. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Budapest The Wow This role sits at the heart of our real-time data platform, empowering teams to build, deploy, and scale data products that drive critical business decisions and customer experiences. You will design, develop, and operate the core platform capabilities that power streaming data pipelines, event-driven applications, and self-service data products. Working at the intersection of software engineering and data engineering, you will create scalable frameworks, tooling, and developer experiences that enable our teams to deliver reliable solutions with speed and confidence. A taster of what you will be involved with: Design and build scalable, reusable frameworks and services for data ingestion, transformation, and processing. Develop and maintain the platform's core capabilities, such as orchestration, data quality validation, and schema management tools. Evolve the platform's architecture to incorporate new technologies that improve scalability, reliability, and cost-effectiveness. Collaborate with Data DevOps Engineers to ensure platform features are automated, observable, and deployed via CI/CD. Act as a key contributor to the platform's roadmap, identifying and prioritizing features that unlock the most value for its users. What we are looking for: Must haves: University Degree in Computer Science, Engineering or equivalent. At least 3 years of hands-on experience building and operating real-time or event-driven data platforms and streaming applications. Strong software engineering fundamentals, with experience in a language like Python, Scala or Java. Experience building reusable frameworks, libraries, or internal tools. Deep knowledge of SQL and data integration patterns. Experience in modern cloud database technologies such as Snowflake or Redshift are considered an asset. Experience with data streaming technologies such as Kafka is a must. Strong experience building distributed data processing workloads using Apache Spark (PySpark and/or Scala). Hands-on experience designing and operating event-driven architectures on AWS, including services such as MSK, Kinesis Data Streams, EKS, EMR, Lambda, and EventBridge. Experience in NoSQL databases such as  HBase, Cassandra, and DynamoDB. Excellent verbal and writing English communication skills. Nice to have: Familiarity with real time reporting tools like Grafana or Datadog Familiarity with Data Modelling Concepts like Inmon, Kimball and Data Vault Knowledge AWS services like Glue, Lambda, Step Functions and S3 Experience with orchestrating data pipelines using tools like Airflow. Experience building or managing APIs and microservices. Familiarity with infrastructure scripting like Terraform and CI/CD practices. What we offer Fitness-wellness allowance 🧗‍♂️ Company mobile phone for private use with 100 GB 📱 Annual HUF devaluation compensation 💡 Hybrid model: 3 days in the office 🏢 & 2 days from home 🏠 Private Health Insurance 🩺 Career development 📈 Technical and soft-skill training opportunities 🎓 Breakfast, fruits & lunch 🍎 Team building events 🥳 Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Malta The Wow This role sits at the heart of our real-time data platform, empowering teams to build, deploy, and scale data products that drive critical business decisions and customer experiences. You will design, develop, and operate the core platform capabilities that power streaming data pipelines, event-driven applications, and self-service data products. Working at the intersection of software engineering and data engineering, you will create scalable frameworks, tooling, and developer experiences that enable our teams to deliver reliable solutions with speed and confidence. A taster of what you will be involved with: Design and build scalable, reusable frameworks and services for data ingestion, transformation, and processing. Develop and maintain the platform's core capabilities, such as orchestration, data quality validation, and schema management tools. Evolve the platform's architecture to incorporate new technologies that improve scalability, reliability, and cost-effectiveness. Collaborate with Data DevOps Engineers to ensure platform features are automated, observable, and deployed via CI/CD. Act as a key contributor to the platform's roadmap, identifying and prioritizing features that unlock the most value for its users. What we are looking for: Must haves: University Degree in Computer Science, Engineering or equivalent. At least 3 years of hands-on experience building and operating real-time or event-driven data platforms and streaming applications. Strong software engineering fundamentals, with experience in a language like Python, Scala or Java. Experience building reusable frameworks, libraries, or internal tools. Deep knowledge of SQL and data integration patterns. Experience in modern cloud database technologies such as Snowflake or Redshift are considered an asset. Experience with data streaming technologies such as Kafka is a must. Strong experience building distributed data processing workloads using Apache Spark (PySpark and/or Scala). Hands-on experience designing and operating event-driven architectures on AWS, including services such as MSK, Kinesis Data Streams, EKS, EMR, Lambda, and EventBridge. Experience in NoSQL databases such as  HBase, Cassandra, and DynamoDB. Excellent verbal and writing English communication skills. Nice to have: Familiarity with real time reporting tools like Grafana or Datadog Familiarity with Data Modelling Concepts like Inmon, Kimball and Data Vault Knowledge AWS services like Glue, Lambda, Step Functions and S3 Experience with orchestrating data pipelines using tools like Airflow. Experience building or managing APIs and microservices. Familiarity with infrastructure scripting like Terraform and CI/CD practices. What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Задачи: — Проектировать, строить и оптимизировать крупномасштабные ETL, стриминговые и пакетные конвейеры обработки данных. — Реализовывать и поддерживать высокопроизводительные/низколатентные хранилища данных (например, для рекомендаций в реальном времени). — Внедрять и улучшать механизмы управления данными для обеспечения качества и надежности данных. — Ускорять инновации, создавая и улучшая инфраструктуру машинного обучения, включая фреймворки для обучения, оценки и экспериментов. — Сотрудничать с менеджерами продуктов, дата-сайентистами, инженерами и аналитиками для создания положительного влияния на клиентов. — Помогать определять цели команды. — Постоянно улучшать самоорганизацию команды. Требования: — Опыт применения принципов инженерии программного обеспечения к системам управления данными. — Умение строить надежную, масштабируемую инфраструктуру данных с использованием качественного кода, а не только SQL. — Опыт не менее 3 лет в проектах по инженерии данных. — Хорошее понимание распределенных механизмов обработки данных. — Умение диагностировать и оптимизировать медленные конвейеры данных. — Опыт работы с крупномасштабной пакетной и/или потоковой обработкой (например, Spark, Hadoop, Flink, Storm, Apache Beam, Kafka). — Владение Python или Java. — Глубокое понимание распределенных баз данных, особенно высокопроизводительных/низколатентных хранилищ данных (например, DynamoDB, Cassandra, Redis). Условия: — Программа акций для сотрудников. — Скидки 40% на товары моды и красоты Zalando, 30% на Zalando Lounge, скидки у внешних партнеров. — 2 оплачиваемых дня волонтерства в год. — Гибридный режим работы с возможностью до 60% удаленной работы в неделю. — Возможность работать из-за рубежа до 30 рабочих дней в году. — 27 дней отпуска в год с начала работы. — Помощь с релокацией (по предварительной договоренности). — Семейные услуги, включая консультации и поддержку. — Опции для здоровья и благополучия (включая Gympass). — Поддержка психического здоровья и коучинг. — Возможности развития через обучающую платформу и двухразовые отзывы от коллег.

Задачи: — Проектировать, строить и оптимизировать крупномасштабные ETL, стриминговые и пакетные конвейеры обработки данных. — Реализовывать и поддерживать высокопроизводительные/низколатентные хранилища данных (например, для рекомендаций в реальном времени). — Внедрять и улучшать механизмы управления данными для обеспечения качества и надежности данных. — Ускорять инновации, создавая и улучшая инфраструктуру машинного обучения, включая фреймворки для обучения, оценки и экспериментов. — Сотрудничать с менеджерами продуктов, дата-сайентистами, инженерами и аналитиками для создания положительного влияния на клиентов. — Помогать определять цели команды. — Постоянно улучшать самоорганизацию команды. Требования: — Опыт применения принципов инженерии программного обеспечения к системам управления данными. — Умение строить надежную, масштабируемую инфраструктуру данных с использованием качественного кода, а не только SQL. — Опыт не менее 3 лет в проектах по инженерии данных. — Хорошее понимание распределенных механизмов обработки данных. — Умение диагностировать и оптимизировать медленные конвейеры данных. — Опыт работы с крупномасштабной пакетной и/или потоковой обработкой (например, Spark, Hadoop, Flink, Storm, Apache Beam, Kafka). — Владение Python или Java. — Глубокое понимание распределенных баз данных, особенно высокопроизводительных/низколатентных хранилищ данных (например, DynamoDB, Cassandra, Redis). Условия: — Программа акций для сотрудников. — Скидки 40% на товары моды и красоты Zalando, 30% на Zalando Lounge, скидки у внешних партнеров. — 2 оплачиваемых дня волонтерства в год. — Гибридный режим работы с возможностью до 60% удаленной работы в неделю. — Возможность работать из-за рубежа до 30 рабочих дней в году. — 27 дней отпуска в год с начала работы. — Помощь с релокацией (по предварительной договоренности). — Семейные услуги, включая консультации и поддержку. — Опции для здоровья и благополучия (включая Gympass). — Поддержка психического здоровья и коучинг. — Возможности развития через обучающую платформу и двухразовые отзывы от коллег.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our Head of Engineering. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Engineering organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior engineering leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES - Own complex calendar management for the Head of Engineering, balancing shifting priorities while ensuring time is allocated intentionally - Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward - Support forward-looking calendar planning, coordinating recurring operating cadences including roadmap planning, leadership meetings, P0 reviews, Engineering All Hands, and other cross-functional forums - Own the operational cadence of the Engineering organization, including weekly leadership meetings, monthly Show & Tells, Engineering All Hands, roadmap planning, and other recurring forums - Support the Head of Engineering in delivering an exceptional candidate and new hire experience—from providing high-touch support for executive candidates during onsite interviews to ensuring new team members are welcomed personally during their first week - Partner with customers and external partners to coordinate executive meetings, visits, and other engagements - Manage executive inboxes, helping prioritize communications, triage requests, and ensure timely follow-up - Coordinate domestic and international travel, including last-minute changes - Continuously improve how the Engineering leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable REQUIREMENTS - 5+ years of experience supporting senior Engineering leaders (CTO, VP Engineering, Head of Engineering, or similar) in a high-growth technology company. You understand how technical organizations operate and have experience supporting engineering operating rhythms, technical planning cycles, and fast-moving product development teams. - Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details - Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives - Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders - Experience managing complex calendars, travel, executive communications, and recurring operating cadences - Comfortable working with senior leaders, customers, candidates, and external partners with professionalism and executive presence - Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems. - High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks. - Thrives in a high-growth environment where priorities change quickly and adaptability is essential. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Muscat, Oman Workplace: fully Must Love Dogs!! At Tribe Wellness, we're more than just a tribe – we're a movement. Rooted in courage, empowerment, and integrity, we've pioneered solutions that transform the world's wellness brands into revenue-generating machines. We bridge the gap between brands and revenue by turning our clients’ customers into lifetime supporters, and we do that by turning good salespeople into great salespeople. At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment, utilizing our communication tools and platforms. What's In It For You: Earnings: This is a commission-only role. You will have between 8 and 18 appointments scheduled for you each day (more if you want them and you are closing sales). You will earn a 20% commission on the gross margin of every sale you make. Please tell us how much you want to earn, and we will show you what it takes to get there. Each sale is between $250 and $2,500. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales. Knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Location: Amman, Jordan Workplace: fully Must Love Dogs!! 🐕‍🦺 At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people. What You'll Do: Sell: You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing! Grow: Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists. Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos. Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly. Live: Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun. Sales Ethics: We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims. Brand Integrity: We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations. What's In It For You: Earnings: This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales (20-24.5% of GP). Each sale ranges from $250-$2,500 . There is no cap on commissions. The Tribe Tool Kit: We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones. Remote Work: You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. What We’re Looking For: Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness. Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections. The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations. This means you should have: A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time. Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.) Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1% . Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company. #li-remote

Задачи: - Реализация высоконагруженных конвейеров обработки данных для обеспечения надежной и бесперебойной репликации данных из ИТ-систем Банка. - Реализация комплексных задач по подготовке данных в целевых аналитических хранилищах (DataLake, SandBox, FeatureStore) для построения признаков, необходимых для разработки моделей машинного обучения. - Разработка и поддержание в актуальном состоянии документации по разработанному функционалу. - Своевременное отражение статуса выполнения задач в Jira. - Проверка качества кода (код-ревью), написанного инженерами и младшими инженерами данных. Требования: - Python - уверенное знание структур данных и алгоритмов, эффективное применение принципов ООП и ФП (Функциональное программирование), опыт написания модульных и интеграционных тестов, знание и опыт применения библиотек обработки и анализа данных - numpy, pandas. - Опыт разработки и внедрения в промышленную эксплуатацию сервисов загрузки и обработки неструктурированных и слабо структурированных данных (текст, xml, json) из внешних источников. - Способность разобраться с API поставщиков данных, используя доступную документацию. - SQL - умение создавать сложные запросы с использованием аналитических оконных функций и использовать инструменты профилирования для оптимизации их производительности, опыт работы с БД Oracle, Postgres, Greenplum. - Уверенное знание и опыт работы с инструментами разработки, планирования и мониторинга рабочих процессов (workflow engines) пакетной обработки данных. - Airflow. - Опыт разработки сложных, высоконагруженных приложений обработки данных на основе PySpark, уверенное знание настроек Spark и их влияния на производительность приложений Spark.

Задачи: - Развитие алгоритмов ранжирования и рекомендаций для контента вертикали Посутка - Построение и развитие моделей улучшения качества контента - Исследование возможностей внедрения ML и AI в команде - Вместе с продуктовым руководителем вертикали формировать планы и отвечать за результат работы ML моделей Требования к кандидату: - Опыт работы от 3х лет - Опыт доведения ML-моделей до продакшена и оценки влияния на бизнес от внедрения - Опыт построения ML-моделей для персонального ранжирования, рекомендаций и предсказания CTR - Опыт использования технологий для работы с большими данными и распределенными системами (Hadoop, Spark, S3) - Знание ML-алгоритмов и применение их на практике - Владение Python и основными ML-фреймворками - Понимание различных моделей монетизации и механизмов управления ликвидности - Прикладной опыт и подтвержденные успехи в решении задач ранжирования и построения рекомендаций

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Engineering owns cost visibility and optimization across Affirm's cloud and AI infrastructure. We're the team that tells the business what it's spending, why it's changing, and what to do about it — from AWS resource waste and tagging strategy to the newer frontier of AI/LLM spend across the company's growing set of AI tools. We treat cost anomalies with the same rigor as production incidents: we've built a severity framework (mirroring Affirm's SEV0–3 incident model but mapped to dollar impact) with defined detection sources, TTD/TTR metrics, and escalation paths, and we operate a clear RACI with partner orgs — we own visibility and alerting, and partner teams own remediation (at times we may dig in deep and own remediation too!), so accountability never gets diffuse. As a Staff Cost Engineer, you'll operate at the intersection of finance, infrastructure, and data engineering — designing the tooling, automation, and processes that scale cost governance across a fast-growing multi-cloud and multi-AI-vendor footprint. You'll set technical direction for the team, influence cost strategy with infra and platform leaders across the org, and turn ambiguous "why did spend spike" questions into durable systems and self-service tooling. We're a small, high-leverage team — you'll have outsized influence on how Affirm thinks about cost. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. · Experience with a FinOps or cost-visibility platform (e.g., FinOut, CloudHealth, Kubecost, or an internal equivalent) — building dashboards, anomaly detection, or savings/waste reporting rather than just consuming them. · Track record of building automation or tooling (Python, Terraform, or similar) that turns a manual cost-review process into a scalable, self-service system — not just one-off analysis. · Hands-on experience with cloud billing/cost data at scale (AWS Cost & Usage Reports, Snowflake or similar warehouses) — comfortable writing complex SQL to model spend, allocate cost, and build unit-economics views from raw billing data. · You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. · You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work. · Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - P Equity Grade - 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $ 181,000 - $ 241,000. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. This posting is for an existing vacancy. #LI Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Задачи: — Разработка на Java Backend с использованием Spring Boot, Linux, MySQL, Git, Maven, Jenkins — Создание высоконагруженных распределённых систем — Разработка REST API и микросервисов Требования: — Опыт разработки Java Backend не менее 7 лет — Опыт работы с Spring Boot, Linux, MySQL, Git, Maven, Jenkins — Опыт построения высоконагруженных распределённых систем — Опыт разработки REST API и микросервисов Плюсы: — Опыт работы с Cloud, Kubernetes, DevOps — Знание Hadoop, Spark, Couchbase — Опыт технического руководства или наставничества Условия: — Работа и проживание в Японии — Предоставление визы — Работа над продуктами, используемыми миллионами пользователей — Долгосрочный карьерный рост в глобальной инженерной команде

Location: Casablanca THE ROLE As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases. RESPONSIBILITIES - Provide timely, accurate, and empathetic support to customers via chat, email, and phone - Resolve common customer issues efficiently, following internal processes and SLAs - Accurately document customer interactions and resolutions - Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures - Collaborate closely with other agents and internal teams to ensure customer satisfaction - Identify recurring issues and flag potential improvements to processes or tools - Keep up to date with product features, policy updates, and process changes - Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities REQUIREMENTS - 1+ years of experience in customer support or a similar customer-facing role - Excellent communication skills, both written and verbal - Patience, empathy, and professionalism when dealing with customers - Strong problem-solving and multitasking abilities - Comfortable using customer management and ticketing tools - Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles - Organised, detail-oriented, and motivated to learn and grow NICE TO HAVE - Experience in a fast-paced work environment - Knowledge of payments, refunds, or transaction-related issues - Familiarity with the money transfer or fintech industry - Proven ability to de-escalate challenging situations - Banking customer support experience CAREER DEVELOPMENT This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives. About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve. This is an on-site role based in San Francisco. RESPONSIBILITIES - Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows. - Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote. - Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover. - Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days. - Support new office buildouts and plan workplace IT as we grow. - Manage IT assets, and vendor relationships, including stock and shipping for remote teammates. - Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves. - Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed - Handle day-to-day administration of our core SaaS tools within delegated, scoped roles. REQUIREMENTS - 5+ years in IT support or IT operations, ideally at a fast-growing company - Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment - Hands-on experience administrating Google Workspace, Slack and Zoom - Experience with conference room, AV, and office network setup and troubleshooting. - Flexibility to support events in the evening may be occasionally required - Experience with automation or scripting to streamline repetitive work. - Excellent communication and a real care for the support experience. - Strong organization across competing priorities in a fast-paced environment. Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.   BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).