Location: Portugal; Brazil; Mexico; Argentina; Peru
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
Job Role:
Effectively manage company communication channels, including live chat, emails, and phone calls.
Identify and assess customers’ needs to ensure a high level of satisfaction.
Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
Provide timely and accurate support to clients within the specified time frame.
Maintain and update CRM records with all customer interactions and actions taken.
Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
Work independently as well as collaboratively in a team environment.
Adhere to standard operating procedures and company policies at all times.
Requirements
Proven experience in a customer support or client service role.
Previous experience or background in Forex trading or the financial markets is a strong advantage.
Excellent command of English and Portugese native both spoken and written.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Strong phone communication skills with active listening abilities.
Ability to work under pressure and meet tight deadlines.
Excellent communication, problem-solving, and presentation skills.
Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
Benefits
Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
Benefit of working at CXM:
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Dubai, United Arab Emirates
We are looking for an experienced
Safety Officer / HSE Officer
to join our construction team in the UAE.
The ideal candidate will have
hands-on construction site experience in the UAE
, with strong knowledge of occupational health and safety requirements, site safety procedures, risk assessment, inspections and incident prevention.
The successful candidate will be responsible for monitoring site activities, ensuring compliance with approved safety procedures and UAE requirements, and promoting a strong safety culture across the project.
Key Responsibilities
Monitor daily construction activities to ensure compliance with health and safety requirements.
Conduct regular site safety inspections and identify unsafe acts, conditions and potential hazards.
Ensure workers and subcontractors follow approved HSE procedures and site safety requirements.
Prepare and maintain risk assessments, method statements and other HSE documentation.
Conduct toolbox talks, safety inductions and regular safety awareness sessions.
Investigate accidents, incidents, near misses and unsafe occurrences and prepare appropriate reports.
Recommend and implement corrective and preventive actions.
Monitor the proper use of PPE and ensure compliance with site safety rules.
Identify potential risks associated with construction activities and recommend appropriate control measures.
Coordinate with site engineers, supervisors, subcontractors and project management regarding safety matters.
Monitor high-risk activities and ensure appropriate permits and control measures are in place.
Maintain records of safety inspections, observations, incidents, training and corrective actions.
Assist in emergency preparedness, drills and response procedures.
Ensure proper housekeeping and safe working conditions across the construction site.
Support the implementation and continuous improvement of the project's HSE management system.
Report safety violations and follow up on corrective actions until closure.
Requirements
Minimum 2 years of hands-on Safety/HSE experience in the UAE construction industry is mandatory.
Bachelor's degree/diploma in Occupational Health & Safety, Engineering, Environmental Science or a related field.
NEBOSH, IOSH or other relevant HSE certifications are preferred.
Strong practical knowledge of construction site safety procedures and risk management.
Experience conducting site inspections, toolbox talks and safety inductions.
Good knowledge of risk assessments, method statements and permit-to-work systems.
Experience handling incident/accident investigations and preparing HSE reports.
Strong understanding of PPE requirements and safe work practices.
Ability to identify hazards and implement practical corrective measures.
Experience working on large-scale residential, commercial or infrastructure construction projects.
Experience dealing with consultants, contractors and subcontractors.
Familiarity with UAE construction safety requirements and practices.
Experience monitoring high-risk activities such as working at height, lifting operations, excavation, scaffolding and hot works.
Good communication and interpersonal skills.
Ability to work independently and effectively coordinate with site teams and subcontractors.
Strong documentation and reporting skills.
Willingness to work in a site-based construction environment.
Benefits
Competitive salary based on qualifications and relevant UAE experience.
Opportunity to work on challenging construction projects.
Professional and collaborative working environment.
Career growth and professional development opportunities.
Exposure to multidisciplinary project teams and construction operations.
Company-provided employment visa and medical insurance, as applicable.
Annual leave and other benefits in accordance with UAE Labour Law.
Location: New York, NY (HQ); San Francisco, CA; Denver, CO
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You'll join Ramp's travel team, which builds two products, Ramp Travel and Juno. Both integrate with a growing network of travel management company (TMC) partners. You'll be our expert on how those integrations work in practice: how content (search, booking and changes), payments, approvals, servicing and reporting flow between our products and each TMC.
You'll own the operational side of each partnership, from the day it's signed through every customer that goes live on it. You'll work closely with engineering, our customer success managers, and the teams that sign new TMC partners and bring in customers through them, but you won't own those commercial relationships.
Success means each new TMC goes live more efficiently than the last, mutual customers on each TMC go live faster and more smoothly over time as your playbooks improve, and the TMC servicing experience for Ramp and Juno travelers is seamless and delightful.
The travel team is small and building quickly across both products, so everyone works beyond the edges of their role. Alongside your core work, you'll help wherever the team needs it most.
WHAT YOU’LL DO
- Build and refine our playbook for standing up a new TMC partner, and work with engineering to take each new TMC from signed partnership to its first live mutual customer.
- For each live TMC, build the playbook for adding mutual customers and new points of sale, including in new countries and regions. Support CSMs when a rollout needs TMC-specific setup.
- Investigate with engineering when bookings, payments or data don't flow correctly, and see fixes through with the TMC.
- Train TMC agents who service accounts through our dashboards. For TMCs that use their own tools, make sure our workflows fit theirs.
- Create SOPs for TMC agents to ensure they deliver top tier support for travelers.
- Keep TMC partners up to date on product changes that affect them, and answer their agents' questions.
- Always get to the why behind a TMC ask and make sure that it’s the best path forward. Just because something is done a certain way doesn’t mean that it’s the right or only way.
- Actively track and analyze data to manage and measure the quality of the travel support experience offered by our partners.
- Join partner review calls to represent day-to-day operations.
- Identify the steps in your playbooks that can be automated or built into the product, and work with product and engineering to make that happen.
- Take on work beyond your core role, such as joining Juno's customer support rotation, where you'll see firsthand how our partner integrations shape the customer experience.
WHAT YOU NEED
- 5+ years in implementation, partner operations, technical consulting, or a similar partner- or customer-facing technical role, ideally in travel technology, SaaS or fintech.
- Corporate travel domain experience, such as working at a TMC or with GDSs (Sabre, Amadeus, Travelport), NDC content, or travel mid- and back-office systems.
- Technical fluency to troubleshoot integrations and data flows across systems and hold credible conversations with engineers. Engineering depth is not required.
- Experience managing external partners or vendors, and working cross-functionally with customer success, product and engineering.
- Strong written communication, including the ability to train others and explain technical issues to nontechnical audiences.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Thrives in ambiguity and fast-paced environments, with a bias toward action and a high level of ownership.
NICE-TO-HAVES
- Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code.
- Experience in B2B SaaS, travel, fintech, or another operationally complex product.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow.
Why you’ll love this role
Ownership:
You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users.
Learning and Growth :
You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment.
Innovative Culture:
You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what.
What you’ll do
Own and Ship Features:
Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages.
Build for Production:
Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior.
Test and Review:
Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk.
Operate What You Build:
Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it.
Leverage AI:
Use AI productively in daily work, validate what it produces, and understand where its limitations matter.
On Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Backend Fundamentals:
Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals.
Adaptability:
Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language.
Feature Ownership:
The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time.
Practical Judgment:
Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling.
Clear Communication:
Strong written communication and effective collaboration in a remote, asynchronous environment.
AI Fluency:
Practical experience with AI coding tools, including the ability to review and correct what they generate.
Helpful experience
Production Go services, APIs, concurrency, profiling, or gRPC.
Docker, Kubernetes, Helm, CI/CD, or cloud deployment.
Rust, particularly for systems, security, performance, or platform work.
PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows.
Observability using metrics, logs, traces, dashboards, and alerts.
Contributing to a modular monolith, bounded context, shared component, or independently operated service.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are hiring our first Sydney-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day-to-day. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
Note: Specialists in Sydney will work 12pm to 8pm, Monday to Friday.
Responsibilities
Become an expert in all Anthropic products
Respond to user support cases with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model and assisting consumer users at a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical “pager duty” during APAC hours to ensure 24/7 support for critical queries
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you
Have experience in providing technical product support within a second-tier, escalated, or priority support team
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g., CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team. This is essential, highly valuable, but often unglamorous work, and it is particularly key for this role due to it being among the first Support hires in APAC/ANZ
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
Close and Operational Accounting
- Prepare and support assigned month-end and quarter-end close activities, including accruals, true-ups, journal entries, reconciliations, rollforwards, balance-sheet substantiation, and flux or variance analysis.
- Prepare journal-entry support and submissions, including account and cost-center coding; monitor approval, posting, and rejection status and coordinate timely follow-up with authorized employees.
- Perform vendor- and contract-level reconciliations, monitor actuals against accruals, resolve differences, and support recurring management reporting.
- Support lease, fixed-asset, construction-in-progress, and related infrastructure accounting as assigned, including data capture, schedule maintenance, modifications, and period-end entries.
Contract, Invoice, and Data Validation
- Maintain complete and accurate contract and pricing records across new agreements, amendments, credits, delivery or drawdown changes, extensions, and terminations.
- Translate commercial terms into accounting inputs and operating workflows and ensure relevant changes are reflected in recurring accounting processes.
- Validate vendor invoices and operational data against rates, usage, commitments, delivery, resource attributes, and accounting mappings.
- Investigate exceptions, document root causes and resolutions, track open items and bottlenecks, and coordinate follow-up through completion.
Controls, Audit, and Issue Resolution
- Follow established accounting policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over source data and workpapers, including completeness and accuracy checks, evidence retention, and reviewer-ready documentation.
- Respond to audit and control requests by assembling tie-outs, schedules, explanations, and source evidence.
- Use company information only through approved systems and devices, follow least-privilege and security requirements, and promptly escalate suspected data, security, or access issues.
Cross-Functional Coordination
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Finance Systems, Data, Engineering, and external vendors to resolve accounting and operational blockers.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders.
- Escalate unusual contracts, accounting judgments, control exceptions, or access requests with clear context and recommended next steps.
Process Discipline and Continuous Improvement
- Identify recurring data-quality issues, process delays, and control gaps, and surface trends and recommended improvements to the appropriate team lead.
- Write clear requirements, test system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to reduce manual effort, strengthen analysis and documentation, and support scalable and agentic workflows while following data-security and review requirements.
- Help maintain consistent execution as systems, accounting requirements, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting.
- Strong month-end and quarter-end close experience involving accruals, journal entries, reconciliations, variance analysis, and workpaper preparation.
- Working knowledge of U.S. GAAP and internal controls, with the judgment to recognize and escalate matters requiring technical accounting review.
- Experience interpreting contracts, invoices, and large operational datasets and translating them into accurate accounting outcomes.
- Advanced spreadsheet and data-analysis skills and experience using an ERP or comparable finance system.
- Demonstrated ability to use AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
- Strong attention to detail, sound judgment, clear documentation habits, and the ability to independently manage high-volume, deadline-driven work.
- Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones.
PREFERRED
- Operational accounting experience in a technology, cloud-computing, or infrastructure environment.
- Experience with Oracle Fusion and lease-accounting, fixed-asset, or similar finance systems.
- CPA, CA, or an equivalent professional accounting qualification.
NICE-TO-HAVE
- Exposure to cloud and compute costs, lease accounting, fixed assets, construction in progress, or related infrastructure arrangements.
- Familiarity with SQL, GitHub, issue-tracking tools, or similar technical tools used to investigate data and process issues.
- Experience in audit-ready, high-growth, or control-focused operating environments.
- Experience collaborating across time zones with distributed teams and external service providers.
Location: Remote
Workplace: Remote
PAYOR INTELLIGENCE SR. ANALYST
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're seeking a Payor Intelligence Analyst with deep knowledge of the U.S. payor landscape and a talent for turning fragmented, conflicting information into durable logic. Understanding how payors actually relate to one another, which entities own which plans, who delegates what, and which policy applies when, is work our entire product depends on. You'll build and own payor intelligence at Tennr as a zero-to-one function.
The payor landscape is a massive, constantly shifting dataset: parent organizations, subsidiaries, TPAs, PBMs, Medicaid MCOs, Medicare Advantage plans, delegated UM vendors, acquisitions, and rebrands. Your job is to make it legible, building the taxonomies, hierarchies, and governance that let our models and teams reason correctly about it, and translating that reality into product requirements alongside engineering, clinical, and operations.
If you've developed deep payer expertise inside a large organization, this is the rare seat with clear ownership and impact.
RESPONSIBILITIES
- Build and own payor entity mapping: the hierarchies, families, subsidiaries, TPAs, PBMs, and delegated relationships that define how coverage and authorization actually flow.
- Source, interpret, and govern medical policies, coverage criteria, government guidance, and fee schedules, establishing effective dating, provenance, and version control.
- Design the delegated-relationship logic behind prior authorization, determining which entity owns the decision for a given plan, product, and service.
- Identify and track the clinical content sources our policies depend on, such as InterQual and NCCN, and own what we need to contract for and when.
- Map prospect and customer payor data back to Tennr's payor model, turning a recurring manual effort into a repeatable system.
- Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years working across the U.S. payor landscape, with real breadth across Medicare, Medicare Advantage, Medicaid and MCOs, and commercial lines of business.
- Fluency in payor structure: payor families, subsidiaries, TPAs, PBMs, delegated entities, regional versus national plans, and self-funded versus fully insured arrangements.
- Experience researching and interpreting payor policies, government guidance, fee schedules, or clinical guidelines, including reconciling sources that disagree with each other.
- A track record of building taxonomies, frameworks, databases, or mapping systems that other people rely on, not just answering questions as they come in.
- Exceptional analytical and pattern-recognition skills, with the investigative instinct to work productively from ambiguous and incomplete information.
- Self-directed ownership of a domain end to end, without predefined process or constant validation.
- Outstanding communication skills, capable of articulating complex payor concepts to a diverse audience.
- Familiarity with SQL or comparable data tooling is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office (travel to office on quarterly basis)
BENEFITS
- Remote Flexibility
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Tokyo
Workplace: Hybrid
Operating beyond the scope of conventional services or solutions engineering, Solutions Architects function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the design, integration, deployment, and long-term enablement of the customer.
This position sits at the intersection of analytical rigor, financial services expertise, and strategic customer partnership. You will engage directly with banks and other financial institutions to understand their operational goals, risk requirements, investigative needs, and compliance challenges, developing bespoke workflows that allow organizations to leverage Chainalysis independently.
Your impact hinges on strong investigative instincts, technical proficiency, an understanding of financial crime and compliance within banking, and the ability to build trusted relationships with senior stakeholders. Japanese language fluency is required, both spoken and written.
In this role, you’ll:
- Own end-to-end customer engagements with banks and financial institutions, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with banks and financial institutions to understand investigative, intelligence, compliance, fraud, AML, and operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently, building internal capability and embedding Chainalysis into their operational infrastructure
- Act as the primary technical and domain advisor for customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Support pre-sales technical engagement for complex and strategic financial services opportunities, helping customers understand what is possible and how to achieve it
- Collaborate closely with Product, Engineering, Global Intelligence, and Sales to influence the roadmap and improve offerings based on customer and market intelligence
- Develop and share financial services domain expertise, investigative techniques, and best practices that raise the capability of the wider team
We’re looking for candidates who have:
- Professional experience working directly with banks, financial institutions, or other financial services organizations
- Fluency in both spoken and written Japanese
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence, financial crime analysis, AML, compliance, fraud, or related work in an operational environment
- Strong understanding of how banks and financial institutions manage financial crime, compliance, risk, investigations, and digital asset exposure
- Deep familiarity with blockchain ecosystems, including BTC, ETH, stablecoins and DeFi, and how on-chain data can be used within financial crime, compliance, risk, or investigative workflows
- Delivered customer-facing technical solutions, whether investigative outputs, data products, or analytical workflows, in complex real-world environments
- Built insights from large or complex datasets and communicated findings to varied audiences, from analysts to senior banking executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
Required Skills:
Technical Skills
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Financial Services & Domain Expertise
- Substantive experience working with banks or financial institutions is a must
- Experience in one or more relevant domains, such as AML, financial crime investigations, fraud, sanctions and compliance, risk, cybercrime, or digital asset compliance
- Understanding of how banks and financial institutions operate, including their investigative workflows, regulatory environment, risk frameworks, and stakeholder structures
- Ability to apply financial services and domain expertise to shape investigative approaches, solution design, and customer advisory
- Strong understanding of how blockchain intelligence and digital asset data can support banking, compliance, risk, and financial crime objectives
Customer & Communication Skills
- Proven ability to build trusted, long-term relationships with banking and financial services customers through technical and domain credibility
- Excellent communication skills, with the ability to explain complex investigative and data concepts to both technical and non-technical stakeholders
- Fluent Japanese communication skills, both written and verbal
- Comfortable leading customer sessions, workshops, training, and technical working groups
- Experience enabling and upskilling customer teams, not just delivering outputs but building long-term customer capability
- Ability to communicate effectively with senior banking, compliance, risk, AML, and financial crime stakeholders
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Armenia; Czech Republic; Poland; Serbia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About the Role
As the business grows and introduces increasingly sophisticated financial products, we are looking for an experienced professional to take ownership of our financial data ecosystem: improving cost and revenue collection methodologies, strengthening reconciliation processes, and driving deeper analytical insight for management.
Reporting Line:
Head of Business Intelligence
Location:
Remote
Responsibilities
Review and redesign existing cost and revenue collection processes from external counterparties
Develop scalable methodologies for integrating new financial products into the accounting and reporting ecosystem
Design automated validation and control mechanisms that improve financial data quality
Review and audit the current Activity-Based Costing (ABC) methodology
Investigate discrepancies and work with Finance, Operations, and Technology to resolve root causes
Manage multiple reporting scopes with varying legal entity inclusion and exclusion rules
Support ad-hoc reporting requests during corporate transactions
Qualifications
Strong understanding of financial reporting and accounting principles
Experience working with General Ledger data
Experience designing reconciliation or financial control processes
Strong analytical mindset, with the ability to investigate complex financial data
Experience working with SQL and large datasets
Ability to understand end-to-end financial processes rather than isolated reports
Excellent communication skills, including the ability to explain complex findings to both technical and non-technical stakeholders
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in a fast-paced and ever-changing environment
We Offer*
Competitive salary
Corporate benefits (choose your preferred options)
Truly inspiring culture, pleasant and informal work environment
Ongoing education & training programs
Opportunity to network and connect in the Corporate Events
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: France
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Poland
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Remote or Mississauga
Workplace: hybrid
About the Role:
As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production.
You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence.
This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions.
You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.
Key Responsibilities:
Production Engineering
Support the operation of critical services owned by the SRE team.
Assist in monitoring service health, availability, and performance.
Participate in incident response activities under mentorship.
Learn on-call practices and production operations.
Assist with deployment validation and operational readiness activities.
Reliability Engineering & Observability
Support implementation of monitoring, alerting, dashboards, and observability improvements.
Learn how logs, metrics, traces, and events are used to diagnose production environments.
Help identify monitoring gaps and areas for improved visibility.
Participate in post incident reviews and reliability improvement initiatives.
Develop foundational understanding of SLIs, SLOs, and Error Budgets.
Automation & AI Operations
Develop scripts and automation to eliminate repetitive operational work.
Contribute to internally developed AI powered operational tools.
Learn how AI can accelerate troubleshooting and root cause analysis.
Support development of AI assisted runbooks and operational workflows.
Help identify opportunities to reduce toil through software engineering and automation.
Engineering Enablement
Partner with development teams to better understand production systems.
Assist teams in adopting reliability and observability best practices.
Support operational readiness reviews.
Learn how reliability influences software design and architecture decisions.
Required Skills and Qualifications:
0-2 years of experience through employment, internship, or co-op programs.
Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
Basic programming or scripting experience.
Strong problem solving skills.
Curiosity and desire to learn complex systems.
Effective communication and teamwork skills.
Preferred Qualifications:
Exposure to Azure cloud services.
Exposure to Kubernetes or containerized applications.
Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK.
Interest in AI, automation, and distributed systems.
Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $70,000 -$80,000 and fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Belgrade
Job Overview
Wargaming is looking for a
Gameplay Engineer
to work in the
World of Warships Meta Team
in our Belgrade office.
The Meta Team develops and maintains long-term, player-facing systems, including meta-gameplay activities, player progression and property, combat missions, achievements, and statistics. The work spans the game client and supporting backend systems, focusing on meta-gameplay rather than moment-to-moment combat.
Most feature and business logic is written in Python. We value clear thinking, the ability to understand unfamiliar systems, and a willingness to learn more than experience with any particular framework. You will join through a proven onboarding path and progressively take ownership of feature delivery in a large, established system.
What will you do?
Own features from requirements clarification and design through implementation, release, and maintenance
Develop and maintain meta-gameplay features across client and backend systems
Work with persistent state, asynchronous flows, and integrations
Investigate bugs, state inconsistencies, and production issues
Collaborate with game design, product, QA, production, and engineering teams
What are we looking for?
Practical software development experience, professional or through substantial self-directed projects
Ability to understand and safely modify unfamiliar code
Understanding of data modelling, stateful and asynchronous applications
Ability to clarify requirements and communicate technical findings clearly
Self-directed learning, curiosity, and strong communication skills
Technical English for documentation, code, and comments
Readiness to work in Belgrade, Serbia
Technology stack
Game server/client development: Python 2.7, proprietary pipelines
Web development: Python 3.10+, asyncio
What additional skills will help you stand out?
Experience with FastAPI or Django
Knowledge of Golang or C++
Understanding of frontend development with JavaScript/TypeScript
Experience maintaining long-lived production systems
Experience diagnosing concurrency, state, or integration issues
Experience with generated code or schema-driven systems
A game mod, private server, bot, emulator, or reverse-engineering project
We are looking forward to welcoming specialists to the team. We are ready to mentor you and help with everything you may need to succeed in the role.
Work mode
Hybrid (3 days of work from the office).
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Espoo
Workplace: Hybrid
Role highlights:
- AOCS Engineer
- Location: Espoo, Finland / Warsaw, Poland
- Department: Spacecraft Analysis, Orbit and Attitude Control - Engineering
- Reports to: Engineering Lead, AOCS Hardware
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As an AOCS Engineer, you'll bring attitude and orbit control expertise to a constellation of 40+ Earth-observation satellites. You'll work across the full AOCS lifecycle, from design through on-orbit maintenance, analyzing performance, defining verification procedures, and leading anomaly investigations that keep our satellites precisely controlled and our SAR imagery sharp.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Analyze and improve on-orbit performance of AOCS components across a constellation of 40+ satellites
- Lead market studies and trade evaluations for new ADCS and propulsion hardware, and introduce new AOCS components into satellites
- Define, execute, and maintain verification procedures for AOCS components
- Lead or contribute to AOCS anomaly investigations across multiple engineering domains to identify root causes
- Maintain and improve operational procedures related to AOCS
- Drive process improvements that affect the full in-orbit satellite constellation
- Partner with satellite operations, radar, mechanical, electronics, manufacturing, and product teams
What we're looking for
Must haves:
- BS/MS in Physics, Aerospace, Electrical Engineering, Mechatronics, or a related field
- 2-4 years of experience designing, operating, or testing AOCS equipment or spacecraft hardware
- Strong understanding of AOCS fundamentals: rigid body motion, differential equations, coordinate transformations, 3D geometry, feedback loops, state estimation
- Solid understanding of astrodynamics and attitude determination and control principles
- Working knowledge of Python and Git
- Experience with electronic lab hardware (power supplies, oscilloscopes, etc.)
- Strong troubleshooting and analytical skills
Nice to haves:
- Experience in multi-disciplinary environments (electrical, controls, mechanical, thermal)
- Experience with flight dynamics software or libraries (e.g. STK, GMAT)
- Experience working with GNSS
- Proficiency in C++
Application Process
- Talent Acquisition screening (remote)
- Hiring Manager interview (remote)
- Take-home technical task and panel interview (remote)
- System thinking workshop (on-site)
- Behavioural interview to assess cultural fit (on-site)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx-xxxx local currency] per month (gross), depending on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
This isn’t the type of in-house counsel position where you will be siloed into a few narrow workstreams or deal with the same issue day after day. At Clipboard, you’ll be tasked with tackling novel legal challenges, flexing different muscles across various areas of law, and making high-impact decisions in a fast-moving environment. You’ll be tasked with building internal processes and systems, not simply managing a docket of individual cases.
You have both the sharp instincts of a high-stakes litigator and an entrepreneurial spirit. You crave a creative and collaborative—rather than purely adversarial—experience in the law. You are a skilled and concise writer and communicator, and excel at and enjoy detail-oriented tasks, fact-finding, and investigative work. You have a strong degree of curiosity and are particularly adept at identifying subtle clues which may be indicative of a much wider and important universe of issues you need to dive into. You can navigate fairly esoteric internal databases to collect and digest complex sets of data. You are eager to bring your experience with litigation and investigations to an in-house role on a small and supportive team that affords opportunity for professional growth. You look forward to channeling your skills as a litigator into supporting and advocating for a mission-driven and groundbreaking business. You embrace and are not daunted by ambiguity or a challenge, have a perennially positive attitude, and are eager to help build a legal department and support the business in a fast-paced environment. You enjoy taking the lead on projects, and naturally take the initiative to solve problems and improve and streamline systems and processes.
RESPONSIBILITIES:
- Manage various litigation workstreams relating to independent contractor classification, including but not limited to matters relating to unemployment insurance claims and disputes with users of the Clipboard marketplace.
- Manage other litigation workstreams, including but not limited to professional negligence and data privacy matters.
- Partner with both internal and outside counsel on managing high-stakes litigation matters, including by drafting responsive pleadings, briefs, and other important documents.
- Work closely with outside counsel on developing and participating in the company’s eDiscovery strategy, including custodial document collection, review, and production.
- Manage the company’s third-party subpoena response strategy.
- Provide legal guidance to a wide range of cross function teams, including the Company’s product and operations teams.
- Support other legal workstreams depending on the needs of the team and company.
WHAT SUCCESS LOOKS LIKE 90 DAYS IN:
- You are deeply familiar with all pending litigation and investigation matters and have taken over leadership of at least one high-stakes matter, including communicating and coordinating with outside counsel and internal stakeholders.
- You have a deep understanding of the company’s internal databases and can quickly collect and analyze complex sets of data, both for the purposes of developing proactive risk mitigation strategies and responding to high-stakes litigation document requests.
- You fully own the unemployment response workstream, third-party subpoena response process, and a docket of other litigation matters, including a subset of the company’s medical malpractice matters, and can operate completely independently on these fronts with minimal supervision.
- In at least one litigation matter, you worked with outside counsel to develop an eDiscovery plan that minimizes the costs related to custodial document collection and review while still meeting our discovery obligations.
- You proactively and quickly jump in to respond to requests for legal guidance from other business functions, and provide high quality legal advice that incorporates the risk tolerance of the business.
- You are contributing to legal strategy decisions made by the Head of Legal.
NEED TO HAVE:
- JD with at least 5 years of experience
- Bias toward action and solving (not just spotting) problems
- Ability to take ownership of your work and manage projects independently
- Excellent communication and writing abilities
- Comfort and skill in navigating complexity and ambiguity, and working on a leanly staffed team
- Willingness to quickly dive into new and “unfamiliar” legal issues
- Ability to work under pressure and autonomously, and meet tight deadlines
- Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
- Willingness and ability to engage with and interpret data, especially from unfamiliar sources
NICE TO HAVE:
- Experience handling arbitrations and class actions
- Experience with eDiscovery issues, including large-scale custodial data collection, review, and production
- Clerkship experience
- Government experience
- Experience working cross-culturally and with diverse, global teams
INTERVIEW PROCESS:
- Application Review
- Case Study
- Case Interview with a member of our Legal team
- Hiring Manager interview with our Head of Legal
- Executive Interview with our Co-CEO
SALARY:
The base salary range for this position is $190,000 - $220,000. This role will also be eligible for discretionary annual bonus (paid on a quarterly basis) and/or equity compensation.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-10+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management.
- A track record of taking products from ambiguous customer problems through launch and meaningful scale.
- Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes.
- Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage.
- Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams.
- A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process.
- Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Dubai, United Arab Emirates
ГибридleadNew York, NY (HQ); San Francisco, CA; Denver, CO; Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPhilippines; Excellent written and verbal communication skills and the ability to coordinate effectively across Finance, Procurement, Engineering, external vendors, and time zones; Experience collaborating across time zones with distributed teams and external service providers
УдалённоseniorГеография найма не уточнена
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours
ГибридTokyo
seniorArmenia; Czech Republic; Poland; Serbia
УдалённоRemote - US
УдалённоFrance
УдалённоPoland
ГибридjuniorГеография найма не уточнена
Belgrade; This role isn't eligible for relocation & immigration support