Вакансии

Location: Hong Kong, Hong Kong SAR Who we are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The AI Engineering team is responsible for integrating different AI models with different business lines. You'll need to understand how these models function in diverse domains and develop efficient integration solutions. This team is building the company's crawler platform, supporting multiple areas such as Compliance, Trading, Financial Products, and Business Intelligence. What You’ll Be Doing Understand different AI models’ feature Understand different business domains’ feature Provide integration solutions for AI models into the business domain Maintain systems’ high availability and high throughput Improve technology best practices and code reviews for peers Build and maintain various AI infrastructure / platform What We Look For In You Bachelors in Science / Technology / Engineering / Mathematics Experience in AI Agent / RAG engineering solutions Experience in Microservices / API development with Java/SpringBoot/SpringCloud/Python/Langchain Knowledgeable in multi-threading and distributed architecture. Understanding of mainstream messaging frameworks including Kafka etc. Knowledge of different databases including vector DB Nice To Have Experience with AI models Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Sydney Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box has a world class security organization responsible for protecting our customer and employee data around the globe. We are looking for a Senior Enterprise AI Security Engineer to join our Enterprise Security team and own how Box adopts AI internally — safely, quickly, and at scale. This role pairs enterprise security architecture with hands-on engineering. You will assess the AI tools and agent workflows Boxers want to use, then convert each assessment into a control that holds for everyone who adopts something similar later. You do not need to have trained a model, but you do need working intuition for the failure modes: an agent handed more authority than its task requires, untrusted text arriving as instructions, or company data leaving quietly inside an API call. You will partner closely with IT, Infrastructure, Incident Response, Legal, Privacy, and the business functions piloting AI, shaping the technical direction of Box's secure AI adoption program. WHAT YOU'LL DO Core Mission Design, build, deploy, and maintain comprehensive security systems that allow Box's workforce use AI tools and agents productively without losing visibility, identity boundaries, or control of company data. Architect and operate the control plane for workforce AI: AI gateways, prompt and response logging, and egress controls across approved assistants and copilots/agents Extend identity and access management to agentic and non-human identities — scoping, credential lifecycle, delegation, OAuth grant review, and revocation for agents and connectors reaching into corporate SaaS Gate what internal agents can reach: an approval path for MCP servers and connectors, scoped permissions per tool, and isolated execution for anything that runs code Harden the AI-era endpoint and browser layer: enterprise browser policy, extension governance, AI-assisted developer tooling, and local agent runtimes Build the shared enforcement layer — policy engines, brokers, approval registries, internal libraries — that catches risky behavior in flight: injected instructions, attempts to talk around a restriction, tools used outside their intended purpose, sensitive data heading somewhere it should not, and agents behaving nothing like they did last week Lead security architecture reviews and threat modeling for AI vendors, AI features enabled inside existing SaaS platforms, and internal agent deployments, tracing where untrusted content, company data, and privileged credentials meet in each one Own the standards, reference architectures, and paved paths that define what approved AI usage concretely means at Box, and build reusable patterns Partner with IT, Infrastructure, Incident Response, Engineering, Legal, and Privacy to mature AI governance, including AI-specific response playbooks Automate through scripting, infrastructure-as-code, and orchestration instead of manual review queues, and bring AI-assisted investigation tooling to the security team itself Help raise the technical bar across the team through design and code review, mentoring and guidance Future Focus This role is for a security engineer who can meet today's adoption requests while building for fleets of agents acting on behalf of employees, delegated authority across systems of record, and corporate data flowing through models. Your work will directly shape how Box secures its people, protects customer data, and holds its position as a trusted leader in intelligent content management. WHO YOU ARE Box is an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box, while providing safe adoption patterns for the company. You are a security professional with: Bachelor's or Master's degree in computer science, information security, or a related field, or equivalent practical experience 6+ years in enterprise or corporate security engineering, security platform engineering, application or product security, or a combination — with meaningful recent time spent on AI or agentic systems Hands-on experience securing real AI deployments — enterprise assistants, internal agents and the tool ecosystems around them, grounded search or RAG over company data, or AI coding tools inside a developer environment A working mental model of how AI systems get abused and paired with the ability to analyze AI workflows to determine guardrails. Strong identity and access management fundamentals Experience with security automation in Python, Go, or a similar language, and a track record of building tooling, libraries, or platform controls Fluency in the emerging problems of this space: shadow AI, agentic and non-human identity, SaaS-to-SaaS integration risk, browser security, and data exfiltration paths Exceptional communication skills, with the ability to explain AI risk and its business impact to practitioners Proven ability to work independently with autonomy, manage ambiguity, and recommend secure but risk-profiled decisions Nice to have A track record of shipping internal security platforms Exposure to isolation and permissioning for autonomous workloads, or to AI red teaming and evaluation work BENEFITS Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box For all other benefits, please check out: Box Benefits + Perks Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-Hybrid Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Chicago Pay Range $190,000 — $237,500 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $211,000 — $263,000 USD

Location: Toronto; London; New York; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT COHERE AND NORTH Cohere is revolutionizing enterprise AI with North, an agentic AI platform designed to securely deploy AI agents and automations within organizations' infrastructure. North empowers employees to streamline workflows, automate repetitive tasks, and unlock actionable insights while ensuring data privacy and compliance. North combines cutting-edge generative and search models with customizable integrations to drive productivity and innovation at scale. ROLE OVERVIEW We are seeking an Agent Harness Product Manager to own the execution layer that makes North agents reliable, capable, and production-ready. This is a role that sits at the intersection of three domains: Agent Loop and Execution. Own the core agent runtime: tool orchestration, parallel execution, sub-agent delegation, sandbox code execution, and failure recovery. You will define how North agents plan and act across long, multi-step workflows and ensure the execution environment is robust enough for the most demanding enterprise tasks. You are expected to engage at the implementation level, contributing to architecture decisions alongside engineering rather than simply handing off requirements. Context Engineering. Own how our Agents manage the context window as a deliberately controlled resource. This includes progressive disclosure of tools and skills, context compaction and summarization, offloading of large payloads to a persistent filesystem, and the instrumentation that keeps agents oriented across extended trajectories. Model-Scaffolding Co-evolution. Own the feedback loop between North's harness and the Modeling Team. This PM is the connective tissue that makes that possible: ensuring harness design decisions are validated by Modeling before they are built, that evals are the shared bridge between both teams, and that as the harness evolves the model evolves with it. RESPONSIBILITIES - Define and own the roadmap for North's agent harness, including the agent loop, context engineering layer, tool orchestration, sandbox execution, and sub-agent delegation - Serve as the primary interface between North engineering and Cohere's Modeling team, ensuring new harness capabilities are validated before being built and that neither team paints itself into a corner - Own North's agentic evaluation framework, ensuring evals are compatible with both the North harness and Modeling's training infrastructure, and that they serve as a reliable bridge between product and research - Engage enterprise customers to surface real-world agentic failures and translate findings into concrete product and model requirements - Partner with the agentic expert modeling team to define goals that maximize the impact of our models and prioritize model capabilities and evals most critical for delivering on those goals. Establish a clear roadmap for our agentic modeling capabilities. - Stay current with the open-source and commercial agent ecosystem and drive adoption decisions that keep North's architecture aligned with emerging standards. REQUIREMENTS - 5+ years of product management experience as a research PM, in agentic AI systems,, or applied ML products - Deep understanding of agentic harnesses, including the latest paid and open source offerings. - Deep understanding of modern LLM agent architectures, including multi-agent systems, tool-augmented reasoning, memory and retrieval, programmatic orchestration, RAG, and long-horizon execution - Strong grasp of agentic evaluation design, including how to measure task completion, failure recovery, and long-horizon reliability, and how to diagnose model vs. scaffolding gaps - Technically deep enough to contribute to architecture decisions at the implementation level: comfortable reviewing and shaping design docs, reasoning about async execution patterns, sandboxed environments, filesystem design, and the tradeoffs that come with building harness capabilities into a production platform - Ability to flex between ML research conversations and engineering architecture discussions with equal fluency - Track record of shipping platform-layer products with demonstrated impact on reliability, performance, or capability. NICE-TO-HAVES - Direct experience in developing and shipping leading agentic harnesses. - An active practitioner of agent frameworks who regularly builds with and follows the latest developments in open-source harnesses, coding agents, and orchestration tools in both professional and personal work - Hands-on experience with enterprise agentic deployments: multi-tenant orchestration, tool permissioning, audit trails, and compliance requirements - Familiarity with infrastructure constraints relevant to enterprise deployments: on-premises environments, scalability challenges, and the operational tradeoffs of running complex agent workloads in restricted or air-gapped settings - Prior work at the intersection of research and product, translating nascent model capabilities into shipped product features - Background working within or closely alongside an ML research or post-training team. WHY JOIN COHERE? - Impact: Shape how Canada's most important public institutions adopt and deploy frontier AI. - Innovation: Work alongside leading researchers and engineers solving complex ML challenges. - Growth: Competitive compensation, equity options, and opportunities for professional development. - Flexibility: Hybrid work model with offices in key global locations (Toronto, Montreal, New York, San Francisco, London, Paris, and Korea) FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Dubai, UAE What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Regional Focus: Sub-Saharan Africa Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Fluency in English (written and spoken). French is a plus. Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Berlin, Germany Workplace: hybrid Berlin • Cybersecurity & AI Startup • Recently Funded A newly funded cybersecurity startup in Berlin is looking for a Backend Engineer(Go) to join as a founding team member and help design the core security, identity, and enforcement foundations of a next-generation AI-powered security risk management platform. We are an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli Intelligence units. We are looking for a hands-on Founding Backend Engineer(Go) for a hybrid role based in central of Berlin. If you are passionate about cybersecurity and AI tech, thrive in fast-paced startup environments, and enjoy building complex platforms from the ground up, this is an opportunity to make a real impact. They’re building a next-generation cyber risk platform that helps enterprises understand, measure, and reduce identity risk at scale. Their goal is to turn complex identity and security data into clear, actionable risk insights that CISOs and CTOs can trust. You will work from scratch on core platform components from day one, shaping how modern enterprises manage and reason about risk using cloud-native systems, AI-driven analysis, and automated enforcement through AI agents. Key Responsibilities Develop and maintain backend applications using Go Design and optimize cloud-based solutions using AWS services (EC2, Lambda, S3, SQS, SNS, etc.) Design, use and manage databases , including PostgreSQL, Neo4J, Redis, and Elasticsearch Develop, manage, and optimize containerized applications using Docker Automate processes using Bash/Python scripting Optimize and maintain RESTful APIs , ensuring security and performance Work closely with frontend engineers, DevOps, and product team to deliver robust applications Monitor, debug, and improve backend performance , reliability, and scalability Implement caching, messaging queues, and event-driven architectures where needed Build whole platform from scratch Must have skills 5+ years of GoLang experience Hands-on coding mentality; can build things from scratch and familiar with different architectures Hands-on experience with Docker, Kubernetes (EKS) and containerized workloads Experience designing RESTful and gRPC APIs and using frameworks like Gin Hands-on experience with messaging systems (e.g., SQS , Kafka ) Experience with CI/CD pipelines (GitHub Actions or similar) Experience operating PostgreSQL (RDS / Aurora), Neo4J(or similar) Experience with AI agents , LLM-based systems, MCP, RAG, Prompts, Embeddings, Vector, etc Experience with AI stack (AWS Bedrock, LangChain, pgvector or similar) Experience with Infrastructure as Code (Terraform) Experience with monitoring, logging, observability (Grafana, OpenTelemetry, Prometheus) Ability to troubleshoot production issues end to end Experience with Coding CoPilots (Claude Code, GitHub Copilot, AWS CodeWhisperer, Codex, etc.) Experience supporting production SaaS platforms Strong understanding of SaaS integrations and app-to-app permission flows High ownership mentality, startup mindset, and ability to move quickly Experience in startup or scale-up environments Low ego, high commitment, and a true tech startup mentality Strong problem-solving skills and ability to work in a collaborative environment Excellent English communication skills Nice-to-have requirements Experience working with Java Ability to code in Python Experience with security architecture, identity security, or security engineering Familiarity with compliance frameworks (NIS2, DORA, ISO 27001, SOC 2) Experience with AWS in production environments Exposure to graph-based modeling (identity graph, access graph, risk graph) Familiarity with compliance frameworks (NIS2, DORA, ISO 27001, SOC 2) Understanding of OAuth/OIDC, API tokens, IdP, scopes, SSO, SCIM, roles, RBAC/ABAC, service accounts Familiarity with cloud identity and security controls (e.g. IAM, CloudTrail, Azure Active Directory / Entra ID ) Hands-on with SIEM platforms such as Splunk, Microsoft Sentinel, or IBM QRadar Experience designing permission models, identity graphs, or access control frameworks Knowledge of tokenization, Zero Trust principles , least privilege, and continuous verification Experience with Security related to AI/LLM systems, agent logic, or willingness to learn fast Familiarity with AI agent behavior , LLM security, or agent sandboxing Previous experience in cybersecurity , identity startups You are a fan of rock or metal music Excellent German communication skills Benefits Founding Team Member Equity — ESOPs in a cybersecurity company Competitive Compensation — salary aligned with market, flexible early-stage arrangements possible Founding Team Member Status — shape the company from day one and own critical technical decisions Fresh Funding Secured — immediate runway to build, hire, and execute fast Security Contribution — contribute to security architecture across identity, AI agents, and enforcement High Autonomy — freedom to design and build without corporate overhead Work with a Technical CEO and CPTO — fast iteration, strong alignment, clear direction Cutting-Edge Domain — identity security, SaaS-to-SaaS access, AI agent governance Massive Learning Curve — quickly gain depth in cybersecurity, identity, and AI systems Fast Career Path — opportunity evolve into leadership as we scale the engineering team Berlin Location — top-tier tech environment with strong cybersecurity and AI ecosystems Direct Impact — your architecture and code become the foundation of the entire platform Best Equipment and Tools - High quality equipment and modern tools to help you do your best work from day one Team Offsites - Regular team offsites designed to build strong connections, alignment, and shared momentum

Location: European Union Company Intro At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages . We are a well-funded startup with an enviable portfolio of clients including Anthropic , Amazon , Microsoft , Poolside , Recraft ,  and Shopify . Recently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation from Mikhail Parakhin , CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA , UK , the Netherlands , Serbia , and more. About the Role Technical consultants play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us. As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions. We are looking for a person with more than 3 years of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team. Responsibilities 1. Client Ownership & Communication Act as the primary technical point of contact for customers across technical and executive stakeholders. Lead discovery conversations to deeply understand client goals, problems and quality criteria. Translate client needs into clear, actionable solution designs and delivery plans. Advise customers on best practices in data collection, data quality, evaluation, and model training workflows. Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently. Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions. 2. Solution Design & Delivery Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls. Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation. Run experiments and pilots to validate quality, throughput, and cost assumptions. Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed. Ensure solutions meet agreed quality, performance, and scalability requirements. 3. End-to-End Ownership & Project Management Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency. Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations. Prioritize work based on customer impact and business value. Analyze data to identify failure modes, inefficiencies, and opportunities for improvement. Continuously optimize solutions through iteration, automation, and adoption of new technologies. Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams. Drive solutions toward stable operation with minimal ongoing maintenance. Requirements Core Experience Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager. Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management. Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration). Technical Skills Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask). Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus. Experience designing multi-stage pipelines and complex systems. Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc.. Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations. Ability to reason about trade-offs between quality, speed, cost, and scalability. Communication & Ownership Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences. Confidence working with data engineers, ML engineers, and researchers from leading tech companies. Strong ownership mindset: comfortable being accountable for outcomes, not just tasks. Ability to manage multiple projects in fast-paced, ambiguous environments. Nice to have Experience with crowdsourcing, expert workflows, or large-scale data labeling. Experience working on ML training, evaluation, or agentic systems. Familiarity with quality frameworks, audits, or data validation pipelines. What we can offer Full-time independent contractor engagement (B2B) through the Ontop contractor platform , working via your own company or business entity; Flexible, fully remote schedule ( 40 hours per week ); Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts; Projects with customers that are AI industry leaders and well-known household names; Friendly community. [Important Notice] Scam Alert Regarding Fake Job Postings It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware: Official Communication: Our recruiting team will only contact you from an official " toloka.ai " email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc,  or other personal or seemingly business email accounts. Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process. Official Listings: All legitimate job openings are posted on our official careers page: https://toloka.ai/careers#job-list What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it. Thank you for your vigilance! To learn how we collect, use, disclose, and store personal data, check out our Privacy Notice .

Location: Tallinn, Estonia Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire an AI Platform Administrator to join our rapidly expanding team. About the Role We are looking for a mid-to-senior AI Platform Administrator to own the day-to-day administration of our enterprise AI tools and to turn AI prototypes into secure, maintainable, production-ready solutions. You will administer our Enterprise AI tools across the organization, and you will take AI automation prototypes (agents, LLM workflows, integrations) and harden, package and document them so they can run reliably on our cloud platforms. Once a solution is live, you maintain, monitor and improve it. This role suits an engineer who enjoys making things work properly in production, and who cares about reliability, security, access control and clean documentation. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options). Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide. Our culture is built on trust, transparency, and high standards.  We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields. Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. What does the role look like? Administer our enterprise AI platforms: user and licence management, access policies, security and data-handling settings, usage and cost monitoring, and first-line support for users. Manage LLM provider accounts, API keys, model versions and quotas, and keep prompt and configuration changes versioned and auditable. Review AI prototypes and judge whether they are ready for production. Refactor prototype code into maintainable, tested, documented services, mainly in Python. Make each solution enterprise-ready: authentication and access control, secrets management, error handling, logging and monitoring, rate limiting and cost controls. Containerize solutions (Docker) and prepare for deployment on our cloud platform. Integrate AI solutions securely with internal systems and third-party tools such as CRM, Jira, data warehouses and internal APIs. Monitor solutions in production (performance, accuracy, cost, failures), troubleshoot incidents and roll out fixes and model updates. Set up and maintain evaluation and regression testing so that prompt or model changes don’t quietly break behaviour. Ensure solutions meet our data privacy, security and regulatory requirements, working with Compliance, InfoSec and Data teams. Produce and maintain technical documentation, runbooks, user guides and internal AI usage guidelines. What do you need to succeed in this role? Experience in software engineering, platform engineering, DevOps or IT systems engineering, with production systems you have maintained yourself. Hands-on experience administering enterprise SaaS or AI platforms (e.g. Claude, Microsoft 365 Copilot, GitHub Copilot or Azure OpenAI), including user, license and policy management. Strong Python skills, plus experience with REST APIs, webhooks and system integrations. Hands-on experience deploying and operating LLM-based applications, such as RAG pipelines, agents, or tool and function calling. Working knowledge of Docker, CI/CD and Kubernetes concepts. You don’t need to run the cluster, but you must deliver workloads that run well on one. Experience with at least one major cloud provider (AWS, Azure or GCP). A strong grasp of production practices: logging, monitoring, testing, versioning, secrets management and security. Ability to work with both technical and non-technical colleagues, and to push back constructively when something isn’t ready for production. A structured, documentation-minded approach and a high level of ownership. Will be considered a plus: Experience with AWS Bedrock and Amazon Bedrock AgentCore. Experience with Microsoft 365 / Entra ID administration. Experience in FinTech, brokerage, banking or another regulated industry. Experience with agent frameworks (LangChain/LangGraph, CrewAI, AutoGen or similar) and vector databases. Familiarity with LLM observability and evaluation tools (e.g. Langfuse, LangSmith, Arize). Experience with MCP servers, Claude Code or similar developer AI tooling. Knowledge of workflow automation tools (n8n, Make, Power Automate) and business systems such as Jira and HubSpot. Understanding of data governance, GDPR and AI risk management. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience. Opportunities to learn and grow through our “ Employee Training & Development program”. Stebby Sports Compensation or Confido Health Compensation. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire an AI Platform Administrator to join our rapidly expanding team. About the Role We are looking for a mid-to-senior AI Platform Administrator to own the day-to-day administration of our enterprise AI tools and to turn AI prototypes into secure, maintainable, production-ready solutions. You will administer our Enterprise AI tools across the organization, and you will take AI automation prototypes (agents, LLM workflows, integrations) and harden, package and document them so they can run reliably on our cloud platforms. Once a solution is live, you maintain, monitor and improve it. This role suits an engineer who enjoys making things work properly in production, and who cares about reliability, security, access control and clean documentation. About Tic kmill . Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options). Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide. Our culture is built on trust, transparency, and high standards .  We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields. Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. What does the role look like? Administer our enterprise AI platforms: user and licence management, access policies, security and data-handling settings, usage and cost monitoring, and first-line support for users. Manage LLM provider accounts, API keys, model versions and quotas, and keep prompt and configuration changes versioned and auditable. Review AI prototypes and judge whether they are ready for production. Refactor prototype code into maintainable, tested, documented services, mainly in Python. Make each solution enterprise-ready: authentication and access control, secrets management, error handling, logging and monitoring, rate limiting and cost controls. Containerize solutions (Docker) and prepare for deployment on our cloud platform. Integrate AI solutions securely with internal systems and third-party tools such as CRM, Jira, data warehouses and internal APIs. Monitor solutions in production (performance, accuracy, cost, failures), troubleshoot incidents and roll out fixes and model updates. Set up and maintain evaluation and regression testing so that prompt or model changes don’t quietly break behaviour. Ensure solutions meet our data privacy, security and regulatory requirements, working with Compliance, InfoSec and Data teams. Produce and maintain technical documentation, runbooks, user guides and internal AI usage guidelines. What do you need to succeed in this role? Experience in software engineering, platform engineering, DevOps or IT systems engineering, with production systems you have maintained yourself. Hands-on experience administering enterprise SaaS or AI platforms (e.g. Claude, Microsoft 365 Copilot, GitHub Copilot or Azure OpenAI), including user, license and policy management. Strong Python skills, plus experience with REST APIs, webhooks and system integrations. Hands-on experience deploying and operating LLM-based applications, such as RAG pipelines, agents, or tool and function calling. Working knowledge of Docker, CI/CD and Kubernetes concepts. You don’t need to run the cluster, but you must deliver workloads that run well on one. Experience with at least one major cloud provider (AWS, Azure or GCP). A strong grasp of production practices: logging, monitoring, testing, versioning, secrets management and security. Ability to work with both technical and non-technical colleagues, and to push back constructively when something isn’t ready for production. A structured, documentation-minded approach and a high level of ownership. Will be considered a plus: Experience with AWS Bedrock and Amazon Bedrock AgentCore. Experience with Microsoft 365 / Entra ID administration. Experience in FinTech, brokerage, banking or another regulated industry. Experience with agent frameworks (LangChain/LangGraph, CrewAI, AutoGen or similar) and vector databases. Familiarity with LLM observability and evaluation tools (e.g. Langfuse, LangSmith, Arize). Experience with MCP servers, Claude Code or similar developer AI tooling. Knowledge of workflow automation tools (n8n, Make, Power Automate) and business systems such as Jira and HubSpot. Understanding of data governance, GDPR and AI risk management. By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits. Collaboration with SportBenefit. Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. The Role   We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.   Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.   You are a talented Senior Applied Researcher, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.   Responsibilities - Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare. - Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions. - Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications - Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems. - Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed. - Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale. - Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.   Required Experience - Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI       - Proven industry experience through multiple major product releases in a commercial SaaS environment. - Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes). - Proficiency in Python. Proficiency in Java or other languages helpful. - Proficiency with SQL and data engineering for AI/ML applications. - Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks) - Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers. - Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM. - Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale. - Strong communication and collaboration skills; comfortable working on a distributed team. - Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).    #LI-AV1 #LI-remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $144,000-181,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. The Role   We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.   Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.   You are a talented Senior Applied Researcher looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.   Responsibilities - Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare. - Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions. - Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications - Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems. - Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed. - Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale. - Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.   Required Experience - Ph.D. grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI       - Proven industry experience through multiple major product releases in a commercial SaaS environment. - Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes). - Proficiency in Python. Proficiency in Java or other languages helpful. - Proficiency with SQL and data engineering for AI/ML applications. - Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks) - Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers. - Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM. - Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale. - Strong communication and collaboration skills; comfortable working on a distributed team. - Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).    #-LI-AV1 #LI- remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $163,000-204,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. Note: between 20 - 40% travel anticipated In this role, you will: - Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution - Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization - Travel up to 20–40% to work on-site with customers and partners You may be a good fit if: - You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code - You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute - You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks - You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency - You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs - You have experience owning the full scope of a use case end-to-end - You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting It's a bonus if you have: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems We are open to candidates currently based in the Middle East or who are open to travelling or relocating. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Sweden About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Senior Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal levelling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation For Sweden based hires: Estimated annual salary is between SEK 1,109,000 - SEK 1,742, 000. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption We’d love to hear from you if you have: 3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows. Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices While it’s not required, it’s an added plus if you also have: Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production Experience building internal Slack tooling, workflow automations, or embedded support experiences Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Yerevan WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers and portfolio managers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. The Role: We are building AI-powered applications that help WorldQuant employees access information, synthesize knowledge, and support strategic decision-making. As an AI Software Developer, you will build and evolve these products end-to-end as part of a small team. Given a feature or problem area, you will help turn an initial need into a well-defined solution: clarify requirements, shape the user experience, design and implement the system, test and deploy it, and evaluate whether it is delivering value in practice. This is a hands-on engineering role with meaningful product ownership. You will work closely with internal users, incorporate feedback into the product, and contribute to feature prioritization and roadmap discussions. You will work on advanced AI capabilities, including agentic and deep-research workflows. You will help ensure these capabilities are useful, trustworthy, scalable, and practical for real-world use. What You’ll bring: Strong software engineering skills, preferably in Python, with an ability to build reliable, maintainable production systems. Experience taking features from an ambiguous request through technical design, delivery, rollout, and iteration. Product-minded approach: able to clarify user needs, make pragmatic scope and technical trade-offs, and focus on high-impact outcomes. Strong analytical skills and a passion for solving complex, real-world problems. Solid understanding of modern AI systems and practical experience with LLM-powered applications, including retrieval-augmented generation (RAG), agentic workflows, document search, and evaluation. Familiarity with relevant data and platform technologies, such as vector search/vector databases, SQL, and messaging systems. Ability to define and use appropriate measures of feature quality, usefulness, reliability, and adoption. Strong communication skills in English, including the ability to work directly with and support internal users. Mature, thoughtful attitude; comfortable working independently in a small team and taking responsibility for outcomes. Strong delivery mindset and a drive to get things done. Experience in finance is not required. What we offer: Dynamic work without routine in a leading international company; Competitive compensation package, which may include annual bonuses and salary increases; Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service etc.); Possibility for business trips to the US and other countries; Regular team building, competitions and corporate events; Monthly team lunches; Medical insurance; Life insurance; Support program for employees and their relatives on psychological, legal, and financial issues; Parental leave program for secondary care givers; Culture of continuous learning: certification, online and offline training in Armenia and abroad, English classes, mentoring in professional development; #LI-MH1 By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Pune; Bangalore Workplace: remote IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have revenues in excess of $1.5 billion. We are looking for a skilled Senior Data Engineer (with AI/ML exposure)  to join our BI team and take an active role in designing, building, and maintaining the end-to-end data pipeline, architecture and design that powers our warehouse, LLM-driven applications, and AI-based BI. If you're looking for a company that will give you the maximum flexibility in choosing a location to work, this opportunity is for you!    * The interview process will be conducted in English. Responsibilities: Design, develop, and maintain scalable data pipelines to support ingestion, transformation, and delivery into centralized feature stores, model-training workflows, and real-time inference services. Design, optimize, and maintain robust ETL/ELT pipelines and data structures within our cloud data warehouse (Snowflake/Redshift) to support core Business Intelligence. Build and optimize workflows for extracting, storing, and retrieving semantic representations of unstructured data to enable advanced search and retrieval patterns. Architect and implement lightweight analytics and dashboarding solutions that deliver natural language query experience and AI-backed insights. Define and execute processes for managing prompt engineering techniques, orchestration flows, and model fine-tuning routines to power conversational interfaces. Oversee vector data stores and develop efficient indexing methodologies to support retrieval-augmented generation (RAG) workflows. Partner with data stakeholders to gather requirements for language-model initiatives and translate into scalable solutions. Create and maintain comprehensive documentation for all data processes, workflows and model deployment routines. Should be willing to stay informed and learn emerging methodologies in data engineering, MLOps and LLM operations. Requirements: Senior Data Engineer with 6-7+ years of experience in building scalable data infrastructure and 1-2 years of hands-on exposure to AI/ML workflows. Excellent English communication skills. Hands-on experience with big data technologies including Apache Spark, Hadoop, and Kafka for distributed processing and real-time data ingestion. Experience designing complex data pipelines extracting data from RDBMS, JSON, API and Flat file sources. Demonstrated skills in SQL and PLSQL programming, with advanced mastery in Business Intelligence and data warehouse methodologies, along with hands-on experience in one or more relational database systems and cloud-based database services such as Snowflake/Redshift. Effective oral and written communication skills with BI team and user community. Demonstrated experience in utilizing python for data engineering tasks, including transformation, advanced data manipulation, and large-scale data processing. Deep understanding of vector databases and RAG architectures, and how they drive semantic retrieval workflows. Skilled at integrating open-source LLM frameworks into data engineering workflows for end-to-end model training, customization, and scalable inference. Experience with cloud platforms like AWS or Azure Machine Learning for managed LLM deployments. Understanding of software engineering principles and skills working on Unix/Linux/Windows Operating systems, and experience with Agile methodologies. Proficiency in version control systems, with experience in managing code repositories, branching, merging, and collaborating within a distributed development environment. Interest in business operations and comprehensive understanding of how robust BI systems drive corporate profitability by enabling data-driven decision-making and strategic insights. Pluses: Experience with vector databases such as DataStax AstraDB, and developing LLM-powered applications using popular open source frameworks like LangChain and LlamaIndex–including prompt engineering, retrieval-augmented generation (RAG), and orchestration of intelligent workflows. Familiarity with evaluating and integrating open-source LLM frameworks–such as Hugging Face Transformers/LLaMA-4 across end-to-end workflows, including fine-tuning and inference optimization. Knowledge of MLOps tooling and CI/CD pipelines to manage model versioning and automated deployments. What we offer: Remote work opportunity! B2B Employment ($, gross) or full-time employment option. Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. Please attach CV in English. The interview process will be conducted in English.   Only accepting applicants from INDIA