Location: United Kingdom
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a detail-oriented and proactive
Technical Engineering Advisor
to join our Customer Success team, supporting large deals and working with key and strategic customers.
In this role, you will act as a key link between customers, providers, and internal teams, ensuring manufacturability of designs and a successful transition into production.
How You’ll Contribute:
Customer Engagement (Deal Stage):
Perform routine Design for Manufacturing (DFM) reviews for high-end customer orders
Analyze part designs and support their optimization to ensure manufacturability
Communicate with customers by phone, on video calls, and in writing to clarify design and production issues and solve problems
Support large deals and build trusted relationships with key and strategic customers
Production Support (Production Stage):
Collaborate with providers in writing, by phone, and on video calls to resolve manufacturability challenges
Travel to providers when needed, if location allows
Provide expertise in complaint handling (excluding formal RMA cases)
Ensure clear and timely resolution of technical production issues
Sourcing & Continuous Improvement:
Work with the Sourcing Engineering team during the provider search stage to identify the most suitable providers
Support continuous improvement of manufacturing and engineering processes
What You’ll Bring to Xometry:
Technical Knowledge: 5+ years of experience in CNC machining and sheet metal manufacturing. Strong understanding of 3D printing technologies
Technical Drawings: Experience working with technical drawings and design-related problem solving
Understanding of dimensional accuracy, surface roughness, and process limitations.
Ability to independently identify technical risks and propose manufacturing solutions
Languages: Fluent and professional English
Customer Focus: Customer-oriented mindset with a strong understanding of customer needs
Problem Solving: Strong problem-solving skills and high attention to detail
Adaptability: Ability to multitask in a fast-paced environment and adapt across different industries
Location: United Kingdom
Working Conditions:
Full-time job
Corporate laptop
Salary structure: salary + RSUs
Place of work: Depends on location; hybrid working is available in Chelmsford
Reports to: Team Lead
Life at Xometry:
Team Spirit & Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution
Development Opportunities:
As a fast-growing company, every new task is an interesting challenge for the team
We Care:
Ongoing, free well-being activities for our people and charity projects worldwide
Flexibility:
Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty
Onboarding:
A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience
Please send your CV in English.
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Washington DC
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
As our first Federal Partner Alliances Lead for the US, you will own the systems integrator and consulting partner ecosystem across the US Federal market. This is a high-leverage, senior individual contributor role where you will build and drive our federal partner strategy from the ground up — focused primarily on establishing deep, revenue-generating relationships with the major Federal Systems Integrators (FSIs) and a curated set of specialized boutique partners.
You are an operator at heart who loves the ambiguity of a fast-growing startup. You understand how developer tools and enterprise AI stacks fit together within the unique compliance and regulatory requirements of the federal space, and you have a track record of driving sourced and influenced revenue through partner channels without needing a heavy management playbook to guide you. This role sits within our GTM organization and will work closely with our field sellers, customer engineering teams, and product leaders to embed LangChain into the delivery practices and solution portfolios of the partners who win and execute the biggest federal AI programs.
WHAT YOU'LL DO
- Own FSI Relationships: Build and lead LangChain's strategic partnerships with the major federal primes — including Leidos, Booz Allen Hamilton, Northrop Grumman, SAIC, Accenture Federal, and similar large-scale integrators. Drive structured engagement across their AI/ML practices, solution architects, and business development teams to embed LangChain into active and upcoming program pursuits.
- Develop Boutique and Specialized Partners: Identify and activate a curated set of smaller, mission-focused federal consultancies and AI-native partners that are embedded in specific agency relationships or cleared environments where the primes don't reach.
- Build Joint Go-to-Market Motions: Work with FSI partners to co-develop solution offerings, reference architectures, and proposal language that positions LangChain as the preferred agentic AI framework for federal program delivery.
- Drive Pipeline Through Partners: Own the partner-sourced and partner-influenced pipeline, working hand-in-hand with LangChain's field sales team to ensure FSI relationships translate into real opportunities and closed revenue.
- Support Hyperscaler Relationships Selectively: Maintain a lightweight working relationship with AWS GovCloud, Azure Government, and GCP Public Sector teams, primarily to support event sponsorships, joint visibility opportunities, and marketplace presence — without making this a primary focus of the role.
- Execute Co-Marketing Motions: Partner with marketing to show up effectively at key federal industry events (AFCEA, AWS Summit DC, industry days) and develop technical content and co-branded materials that reinforce LangChain's credibility with FSI and agency audiences.
- Build the Playbook: Create the operational blueprint for how LangChain scales federal partnerships — from initial relationship mapping and partner tiering to joint pipeline tracking and executive engagement cadences.
WHAT YOU'LL BRING
- Experience: 6+ years of experience in federal partner management, business development, or alliance roles, with a strong track record of building and monetizing relationships with major FSIs and federal primes. Direct experience working within or alongside Leidos, Booz Allen Hamilton, Northrop Grumman, SAIC, or similar organizations is a significant plus.
- FSI Network: A genuine, pre-existing network within the business development, AI/ML practice, and solutions architecture communities at the major federal primes. You should be able to get meetings quickly and have credibility with the people who shape program pursuit decisions.
- Technical Foundation: Enough technical fluency to speak credibly with enterprise architects and engineering leads in federal environments. You don't need to write code, but you must understand how LLMs, agentic frameworks, and developer tooling operate within federal infrastructure, including FedRAMP, IL4/IL5, and zero-trust requirements.
- Startup Agility: Proven ability to navigate a high-growth environment with limited structure. You are comfortable building the playbook as you run it, executing independently with minimal supervision in the often long-cycle federal sales environment.
- Operational Rigor: Strong pipeline management skills. You track partner activity with clean CRM hygiene, maintain accurate opportunity attribution, and communicate clearly and consistently to internal stakeholders.
- Strong Communication & Influence: Equally comfortable writing sharp internal strategy docs as you are presenting to senior BD and practice leaders at major federal integrators.
NICE TO HAVE'S
- Active security clearance (Secret or higher) or existing clearance eligibility.
- Prior experience at an open-source, developer tools, or infrastructure software company bringing a new technology into the federal FSI ecosystem.
- Familiarity with federal procurement vehicles (GSA Schedule, OTAs, BPAs) and how primes use them to structure program delivery.
- Familiarity with the modern LLM orchestration stack, federal data environments, and compliance frameworks (FedRAMP, NIST, CMMC).
Annual Salary Range: $190,000 to 270,000 + Equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye.
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location : Istanbul/Tuzla, DESBAS
Responsibilities
Manage, direct, and assign daily tasks to storekeepers and assistants who receive, store, and release goods,
Organize loading and unloading operations in the warehouse in strict compliance with Occupational Health and Safety (OHS), industrial hygiene, and fire protection regulations,
Control the allocation of material assets (MA) in the warehouse to ensure the most rational use of space, facilitating and accelerating the identification of necessary materials to prevent dispatch delays.
Oversee the receipt of material assets (MA) into the warehouse; organize verification of the number of cargo spaces, weight, volume, integrity of contents, and completeness against accompanying documents,
Ensure the efficient processing of requests for the release, picking, and completion of shipments,
Monitor packaging quality for transportation and create procurement requests for necessary packaging materials,
Participate in developing and implementing measures to optimize warehouse management and improve overall efficiency.
Prepare, record, and process income, expenditure, production, and other warehouse documents for receiving and releasing inventory,
Ensure all original documents from suppliers, contractors, and other company departments are received and processed properly,
Check that the party receiving the inventory holds all required documents in the established form,
Prepare established periodic reports, control their accuracy, and submit them to management on time,
Participate in conducting regular inventory counts (stocktaking) and preparing relevant documents.
Bear full material responsibility for ensuring the proper storage, safety, and security of all material assets, preventing damage, theft, loss, or other incidents in the warehouse.
Qualifications
Bachelor's Degree (Preferably in Logistics, Supply Chain, or related fields),
At least 1 year of work experience
in warehouse management, stock control, or senior warehouse operations,
Proficiency in warehouse programs (1C - Accounting or similar ERP systems) and MS Office applications (especially Excel),
Good command of English and Turkish (both written and spoken),
Knowledge of electronic component base (resistors, transistors, etc.),
Strong knowledge of regulatory and methodological materials on warehouse management, standard storage conditions, packaging rules, and Occupational Health and Safety (OHS) procedures,
Advanced reporting skills and experience in professional business correspondence,
Leadership, coordination, and motivation skills to effectively manage storekeepers and storekeepers' assistants,
Strong communication skills, with the ability to remain calm, professional, and solution-oriented in conflict or crisis situations,
Ability to take initiative and make independent decisions.
Location: India
Workplace: remote
About the Role
Welo Data is seeking experienced linguists to support a synthetic data generation program for a leading technology client. In this role, you will perform A/B preference testing of machine-generated translations from English into Indic languages, helping to evaluate and improve the quality of AI-generated content.
As a Translation Validator, you will independently review an English source document alongside two machine-generated translations (Variant A and Variant B), select the preferred translation, and provide a written justification for your choice. Each sample is reviewed by three independent validators working in a blind process.
Project Details
Job Title: TL Validation for Indic Languages
Location: Remote
Commitment: 2 weeks
Employment Type: Freelance Contract
Pay Rate: $3.50/hour
#LI-CC1
What You’ll Do
Review English source documents alongside two machine-generated
Malayalam
translations.
Evaluate both variants based on accuracy, fluency, and overall translation quality.
Select the preferred translation and provide a clear written justification for your assessment.
Review audio files and their corresponding transcriptions, evaluating accuracy, completeness, and overall quality.
Assess both transcription quality and audio quality according to project guidelines.
Complete assigned samples independently and within established timelines.
Adhere strictly to project and client guidelines
Requirements:
Native-level fluency in
Malayalam
(written and spoken)
.
Strong written communication skills in the target language.
Proficiency in English.
Background in linguistics, translation, or language quality assessment preferred.
Ability to work independently with high attention to detail and consistency.
Familiarity with Romanized script conventions for the relevant language is a plus (for transliteration tasks).
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: India
Workplace: remote
About the Role
Welo Data is seeking experienced linguists to support a synthetic data generation program for a leading technology client. In this role, you will perform A/B preference testing of machine-generated translations from English into Indic languages, helping to evaluate and improve the quality of AI-generated content.
As a Translation Validator, you will independently review an English source document alongside two machine-generated translations (Variant A and Variant B), select the preferred translation, and provide a written justification for your choice. Each sample is reviewed by three independent validators working in a blind process.
Project Details
Job Title: Translation Validation - Bengali
Location: Remote
Commitment: 2 weeks
Employment Type: Freelance Contract
Pay Rate: $3.50/hour
#LI-CC1
What You’ll Do
Review English source documents alongside two machine-generated Bengali translations.
Evaluate both variants based on accuracy, fluency, and overall translation quality.
Select the preferred translation and provide a clear written justification for your assessment.
Complete assigned samples independently and within established timelines.
Adhere strictly to project and client guidelines
Requirements:
Native-level fluency in Bengali (written and spoken)
.
Strong written communication skills in the target language.
Proficiency in English.
Background in linguistics, translation, or language quality assessment preferred.
Ability to work independently with high attention to detail and consistency.
Familiarity with Romanized script conventions for the relevant language is a plus (for transliteration tasks).
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: India
Workplace: remote
About the Role
Welo Data is seeking experienced linguists to support a synthetic data generation program for a leading technology client. In this role, you will perform A/B preference testing of machine-generated translations from English into Indic languages, helping to evaluate and improve the quality of AI-generated content.
As a Translation Validator, you will independently review an English source document alongside two machine-generated translations (Variant A and Variant B), select the preferred translation, and provide a written justification for your choice. Each sample is reviewed by three independent validators working in a blind process.
Project Details
Job Title: TL Validation for Indic Languages
Location: Remote
Commitment: 2 weeks
Employment Type: Freelance Contract
Start day: ASAP
Pay Rate: $3.80/hour
#LI-CC1
What You’ll Do
Review English source documents alongside two machine-generated
Odia
translations.
Evaluate both variants based on accuracy, fluency, and overall translation quality.
Select the preferred translation and provide a clear written justification for your assessment.
Complete assigned samples independently and within established timelines.
Adhere strictly to project and client guidelines
Requirements:
Native-level fluency in
Odia
(written and spoken)
.
Strong written communication skills in the target language.
Proficiency in English.
Background in linguistics, translation, or language quality assessment preferred.
Ability to work independently with high attention to detail and consistency.
Familiarity with Romanized script conventions for the relevant language is a plus (for transliteration tasks).
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: India
Workplace: remote
About the Role
Welo Data is seeking experienced linguists to support a synthetic data generation program for a leading technology client. In this role, you will perform A/B preference testing of machine-generated translations from English into Indic languages, helping to evaluate and improve the quality of AI-generated content.
As a Translation Validator, you will independently review an English source document alongside two machine-generated translations (Variant A and Variant B), select the preferred translation, and provide a written justification for your choice. Each sample is reviewed by three independent validators working in a blind process.
Project Details
Job Title: TL Validation for Indic Languages
Location: Remote
Commitment: 2 weeks
Employment Type: Freelance Contract
Pay Rate: $3.50/hour
What You’ll Do
Review English source documents alongside two machine-generated Gujarati translations.
Evaluate both variants based on accuracy, fluency, and overall translation quality.
Select the preferred translation and provide a clear written justification for your assessment.
Complete assigned samples independently and within established timelines.
Adhere strictly to project and client guidelines
Requirements:
Native-level fluency in Gujarati (written and spoken)
.
Strong written communication skills in the target language.
Proficiency in English.
Background in linguistics, translation, or language quality assessment preferred.
Ability to work independently with high attention to detail and consistency.
Familiarity with Romanized script conventions for the relevant language is a plus (for transliteration tasks).
#L1-CC1
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Senior Client Solutions Manager to support our team in Cairo!
What You’ll Do
Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships.
Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included.
Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools.
Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track.
Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance.
Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations.
Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs.
Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery.
Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking.
What You Need For This Role
Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats.
Strong digital marketing fundamentals with a passion for performance marketing and online strategy.
Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis.
Excellent communication skills in English.
A track record in client-facing roles, where you’ve built trusted relationships and made a real impact.
Superb organization skills—you can manage multiple clients and projects without breaking a sweat.
Collaborative spirit with the ability to work independently when needed.
Familiarity with CRM platforms like Salesforce is a bonus.
A deep understanding of the MENA digital advertising landscape.
Experience working with media agencies or large brands in e-commerce or performance-driven environments.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Marketers at Canonical are brand stewards and demand creators. They transform complex open-source technology into messages, stories, and strategies that shape the market understanding of our vision. Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster.
We have a bias for action, focus efforts on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers.
As an experienced marketer at Canonical, you’ll lead cross-disciplinary teams of product, partner, or sales professionals in your specific area, from establishing priorities and strategies with senior stakeholders to delivering on integrated campaigns. We are looking for both generalists who want to take ownership of a product portfolio or channel, and for specialists who can help the whole team excel in their domain of expertise.
Location:
This is a globally remote role; you can be based in EMEA, APAC, or the Americas, depending on the team’s location.
The role entails
You will take ownership of one of our core marketing tracks and lead both strategy and execution. You’ll ensure campaigns land, launches succeed, and adoption grows, while contributing to the broader go-to-market engine.
You will:
Lead GTM strategy and campaign execution in your functional area
Align with product, sales, content, and partner teams to deliver integrated plans
Shape messaging, positioning, and assets that resonate with customers
Design and run experiments to test your hypothesis
Drive major launches, marketing initiatives, and growth programs
Run reviews and retrospectives to improve performance and impact
Mentor colleagues, strengthen the function, and set high standards for delivery
What we are looking for in you
Strong written and verbal communication in English
Exceptional academic track record from high school and university
Proven experience in B2B marketing, ideally in software, SaaS, or open source
Strong track record shaping go-to-market strategy, messaging, and campaigns that move the pipeline
Fast adaptation to change and new technology adoption in marketing
A leader, growing and elevating others across the organization
A solid eye for ROI and effective budget management
Ability to influence and align stakeholders across the organization
Excellent communication and storytelling skills for technical solutions
Skilled at managing complex projects and leading cross-functional teams
Comfortable using data to evaluate campaigns and refine strategy
Proactive, outcome-driven, and confident, operating independently at a global scale
Nice-to-have skills
Background in sales-led or ecosystem growth
Familiarity with ABM (Account-Based Marketing) approaches
Experience leading go-to-market efforts across a large product portfolio
Experience managing budgets, agencies, or external vendors
Understanding of open source communities and business models
Experience mentoring or leading junior marketers
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior New Areas Researcher to help direct tens of millions of dollars annually to the most cost-effective interventions we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.
The New Areas team grantmaking is divided into three workstreams: i) our core cause areas: areas for which we devote a significant amount of time developing subject-matter specific expertise and networks, a thorough research agenda, and a large portfolio of grants (e.g., family planning, maternal and newborn health, tuberculosis and HIV); ii) our emerging cause areas: a broader set of cause areas for which the New Areas team is starting to build its expertise, networks and research agenda, and is making some initial grants (e.g., medical oxygen, applications of AI to global health); and iii) our incubators: supporting the
Clinton Health Access Initiative’s Incubator
and
Evidence Action’s Accelerator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future.
As a Senior New Areas Researcher, you'll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell's grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We're open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on new areas. You'll sift through the countless questions we could try to answer, and hone in on those that matter most. You'll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell new areas team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment.
What you might work on in your first year:
Tackle thorny research questions in our existing portfolios.
For example: to what extent could programs which distribute oral rehydration solution to reduce diarrheal deaths inadvertently induce exclusively breastfed children to consume poor quality water? How can we estimate the risk of reinfection after a child has completed a course of tuberculosis preventive treatment? How can we account for these concerns in our cost-effectiveness estimates?
Design and oversee learning grants.
You'll help design impact evaluations for new and existing programs, and supervise researchers executing that work — from scoping the research question through to interpreting results and integrating them into our models.
Build our evidence base in new programmatic areas.
This includes synthesising existing research, commissioning new reviews, and in some cases funding primary data collection — with the goal of determining whether a new intervention meets GiveWell's cost-effectiveness bar and is ready for major grantmaking.
Provide research support to grantmakers.
You'll ensure our cost-effectiveness models reflect our best current understanding of the programs we fund — stress-testing assumptions, incorporating new data, and flagging where uncertainty is high enough to warrant further investigation.
The Senior New Areas Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work.
Team structure
Our research department has ~70 people, and is currently organized into eight teams:
Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior New Areas Researcher to have
A quantitatively oriented advanced degree (e.g., in epidemiology, public health, economics, or a related field).
Substantial professional experience in global health, or an adjacent field (broadly defined). This could include direct experience with program design, monitoring, or evaluation; epidemiology; cost-effectiveness modelling of health interventions; or work in program implementation or funding at a bilateral, multilateral, or NGO. We're especially interested in candidates who enjoy being generalists: you are able to get up to speed quickly on new topics and you feel comfortable task-switching.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have new areas expertise, consider applying to our generalist
Senior Researcher
role, or our Researcher role if you have limited post-graduation experience.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year, plus a one week organization-wide summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting. If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell is seeking a Senior Nutrition Researcher to help direct tens of millions of dollars annually to the most cost-effective nutrition interventions we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.
Our nutrition grantmaking currently spans three sub-portfolios: Vitamin A Supplementation (VAS), iron supplementation (including iron and folic acid supplementation and large-scale food fortification), and treatment of acute malnutrition (CMAM/wasting treatment). In 2025, we directed $95 million to implementers across these areas, operating primarily in Sub-Saharan Africa and South Asia. We are actively deepening our work across all three areas, by scrutinising program coverage and quality, strengthening our cost-effectiveness models, considering different delivery platforms, and expanding our grantmaking to new geographies. We are also exploring opportunities to expand our grantmaking into interventions adjacent to our existing portfolios, as well as approaches and programs that are entirely new to GiveWell, where the evidence and cost-effectiveness case is compelling.
As a Senior Nutrition Researcher, you'll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell's grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.
We're open to a wide variety of professional development pathways depending on your preferences and our needs.
The role
You will be joining a small grantmaking team to contribute to our ambitious research agenda on nutrition. You'll sift through the countless questions we could try to answer, and hone in on those that matter most. You'll also communicate externally about your work and mentor and advise other researchers on the team.
You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell nutrition team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment.
What you might work on in your first year:
Tackle thorny research questions in our existing portfolios.
For example: how should we calibrate our cost-effectiveness estimates to real-world program performance? How do we better understand coverage gaps and program quality across VAS, iron supplementation, and CMAM programs? How can we strengthen the evidence on the impact of VAS and CMAM in modern contexts, when many key trials are decades old but it would be unethical to withhold standard of care in new trials?
Design and oversee learning grants.
You'll help design impact evaluations for new and existing programs, and supervise researchers executing that work — from scoping the research question through to interpreting results and integrating them into our models.
Build our evidence base in new programmatic areas.
This includes synthesising existing research, commissioning new research, and in some cases funding primary data collection — with the goal of determining whether a new intervention meets GiveWell's cost-effectiveness bar and is ready for major grantmaking.
Provide research support to grantmakers.
You'll ensure our cost-effectiveness models reflect our best current understanding of the programs we fund, by stress-testing assumptions, incorporating new data, and flagging where uncertainty is high enough to warrant further investigation.
The Senior Nutrition Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
We expect the Senior Nutrition Researcher to have:
A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics, public health, nutrition or related fields)
Substantial professional experience relevant to nutrition. We interpret this broadly:
The majority of our work to date has been nutrition programming delivered through the health sector, but we are also interested in other sectors (e.g. agriculture/food systems) that directly affect nutrition outcomes.
Relevant professional experience could include: research roles (e.g. clinical nutrition research; epidemiological or health economics modeling), program roles (e.g. design and implementation, or monitoring and evaluation); funding roles (e.g. grantmaking or impact investing); or other roles in public sector, private sector or non-profit organizations that save and improve lives by addressing malnutrition.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
You constantly assess whether you and the team are working on the most important things.
If you’re interested in working on GiveWell’s research team but don’t have nutrition expertise, consider applying to our generalist
Senior Researcher
role, or our Researcher role if you have limited post-graduation experience.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year, plus a one week organization-wide summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Miscellaneous details:
Please apply to only one Senior Researcher posting. If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage!
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: Argentina; Mexico
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The Senior Project Manager will be responsible for managing assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure in line with Welocalize’s standard processes and tools. In addition, the Senior Project Manager will partner with the Operations Squad Lead to support large enterprise accounts.
This role will serve as the primary project-level contact for clients, building strong customer relationships while collaborating closely with Welocalize account directors and production teams to maximize delivery performance, client satisfaction, quality, and profitability.
The ideal candidate is a motivated and dependable professional with strong relationship-building skills across cross-functional teams. They should bring the adaptability, resilience, and energy needed to succeed in a fast-paced and evolving environment.
Main Duties
Lead and supervise global teams, including internal and external stakeholders, with responsibility for both direct and indirect reports.
Prepare, analyze, and implement project plans in alignment with Welocalize standards, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance.
Develop and manage detailed project schedules to ensure timely and efficient delivery.
Prepare project estimates and proposals for client review and approval.
Conduct risk assessments and implement strategic plans to minimize potential issues and ensure successful outcomes.
Oversee QA projects, including resource allocation, defect management, reporting, and overall quality performance.
Collaborate closely with cross-functional stakeholders to achieve project and client objectives.
Create and maintain process documentation as required.
Operate independently with moderate support, proactively identifying and escalating issues outside of scope in a timely manner.
Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability.
Build and maintain strong relationships with internal and external stakeholders, including colleagues across departments and vendors.
Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings.
Ensure clear, effective, and timely communication with all project stakeholders, including clients and production teams.
Maintain accuracy and timeliness of all financial systems data.
Prepare and deliver reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues.
Protect project profitability through effective margin management.
Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings.
Requirements
Education Level: Master’s degree, or Bachelor’s degree with relevant industry experience in lieu of a Master’s degree.
Proven track record in Localization Project Management.
Experience working internationally or directly with global product development teams.
Experience within a technology-driven company or environment.
Demonstrated success managing large enterprise clients.
Proven ability to lead and deliver large-scale accounts and complex projects successfully.
Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews.
Proven record of contributing to process improvements, operational initiatives, and new ideas.
Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development.
Strong experience managing financial budgets, reconciliations, and budget reporting.
Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase.
Additional Skills
Job Reference: #LI-JC1
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
Do you care about how things work under the hood and don't shy away from complex, interconnected systems? Do you know how to independently investigate problems, build reliable test coverage, and guide others in maintaining a high bar for quality?
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
The Core team handles the foundational pieces of the IntelliJ Platform, including the editor, indexing, settings, and plugins. These systems are highly complex and used across all JetBrains IDEs, meaning your work directly impacts the daily workflows of millions of developers. You’ll take full ownership of the QA domain for this team, ensuring the stability of both established components and temporary cross-team projects. You’ll work closely with developers to investigate technical problems, coordinate testing efforts, and ensure we ship reliable, high-quality features.
Day to day, you will:
Develop and maintain UI, end-to-end, functional, and integration tests across Linux, Windows, and macOS.
Analyze test failures and track test coverage.
Test new functionality, focusing on complex scenarios, edge cases, and potential coverage gaps.
Improve test diagnostics, frameworks, and CI/CD pipelines to reduce flakiness and increase reliability.
Mentor a junior QA engineer by helping plan tasks, reviewing work, and answering technical questions.
Communicate risks, roadblocks, and investigation results clearly to the development team.
Own your QA domain end to end, proactively identifying priorities, planning your work, and driving quality initiatives.
What you’ll bring
A strong sense of ownership over the quality and stability of complex systems.
The ability to navigate incomplete requirements and find the information needed to move forward.
A practical approach to problem-solving, with a focus on resolving issues independently.
A collaborative mindset for working closely with developers and other cross-functional teams.
An eye for spotting risks, missing scenarios, and areas for process improvement.
A willingness to guide and support less-experienced engineers.
What you’ll need
An extensive background in software quality assurance and test automation.
Strong programming skills to develop, maintain, and debug UI tests.
Proficiency with testing frameworks like JUnit or TestNG.
The proven ability to investigate and troubleshoot failures across products, infrastructure, and environments.
Fluency in written and spoken English.
What success looks like
You’ve established a reliable, stable testing infrastructure for the Core team, significantly reducing test flakiness and improving diagnostic capabilities. You proactively identify quality risks before releases, keep developers unblocked, and ensure the junior engineers you mentor are confidently taking on more complex tasks.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: San Francisco, CA, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
Salary range: 125,000 - 170,000 USD
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform delivers a fully managed, multi-cloud Postgres service designed for the most demanding production workloads. We handle the complexity of provisioning, scaling, replication, and failover - so engineering teams can focus on building their products.
Our customers entrust us with their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Software Engineer to join our Postgres engineering team and help us build a world-class managed Postgres offering.
What's the job to be done?
You will design and build the control plane that provisions, scales, and heals Postgres clusters with minimal customer-visible downtime.
You will build and maintain high availability, disaster recovery, and data protection solutions that keep customer databases safe through infrastructure failures.
You will tune Postgres to operate at scale for some of the largest and most demanding workloads in the world.
You will build tooling and automation for database operations, backup, restore, and migration workflows - and participate in an on-call rotation.
You will work directly with customers to understand their workloads and translate real-world needs into platform improvements.
These attributes best describe you…
You have strong experience building, operating, or maintaining large-scale Postgres deployments in production.
You have an excellent understanding of low-level operating systems concepts including multi-threading, memory management, networking, storage, and performance.
You have strong fundamental computer science skills and can reason about distributed, fault-tolerant systems.
You thrive in a collaborative environment, enjoy mentoring other engineers, and communicate complex technical tradeoffs clearly.
You are self-motivated and can work independently with minimal guidance while making sound technical decisions.
What you will need
5+ years of software engineering experience designing, building, and supporting large-scale systems in production.
Strong proficiency in Go, with experience in other languages like Ruby, Python, Zig or Rust.
Experience building and maintaining distributed, fault-tolerant services.
Working knowledge of Kubernetes and containerized applications.
Experience building and operating distributed systems at scale.
What else will help you be successful
Experience building or operating a database-as-a-service or managed database platform.
Experience with connection pooling and proxy layers for Postgres.
Experience with cloud platforms (AWS, GCP, Azure) and infrastructure-as-code.
Contributions to open-source projects, especially in the Postgres or database infrastructure space.
Experience working with remote, geographically distributed teams.
Previous experience at a high-growth technology company.
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $120,000 - $290,000 USD
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Fully Remote - Philippines & Other APAC Regions
Ready to grow beyond traditional customer support? Clipboard is hiring Worker Operations Customer Experience Specialists to support more than 400,000+ professionals using our platform. You’ll solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.
We’re looking for proactive problem-solvers who communicate clearly, think critically, and stay composed under pressure. Many of our leaders started in this role, and we’re committed to growing talent from within. You can learn more about our operations team on our candidate hub https://www.notion.so/Operations-35e8643321f4810aad86cd2f699f1d8c.
WHAT YOU’LL DO
- Deliver fast, accurate, and empathetic support across chat, voice, and email
- Resolve shift, payment, onboarding, and platform-related issues in real time
- Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation
- Troubleshoot issues independently, applying sound judgment before escalating
- Personalize communication while maintaining a confident, professional, and helpful tone
- Identify recurring issues, workflow gaps, and operational pain points to improve the worker experience
- Guide new professionals through onboarding and help them quickly build confidence using the platform
- Uphold our values https://www.notion.so/Our-Values-35e8643321f4816795c3f34945762a52 such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE’RE LOOKING FOR
- Fluent, professional-level English communication skills, both written and verbal
- Strong customer service instincts and the ability to communicate clearly, empathetically, and professionally
- Comfortable learning new tools, systems, and workflows quickly
- Thrives in fast-paced, high-ownership environments where priorities can shift quickly
- Proactive problem-solver who takes initiative without waiting for direction
- Strong attention to detail and ability to stay composed under pressure
- Collaborative teammate who communicates clearly and contributes positively to team performance
- Comfortable working across chat, voice, and email channels
HIRING PROCESS
- Application Review + Skills Assessment
- Case Study
- First Round Interview (Role Play and Case Discussion)
- Interview with Head of Worker Support
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including both Saturday and Sunday availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Africa, Central & South America, the Caribbean)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - Africa | South America | The Caribbean
Ready to grow beyond traditional customer support? Clipboard is hiring Worker Operations Customer Experience Specialists to support more than 400,000+ professionals using our platform. You’ll solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.
We’re looking for proactive problem-solvers who communicate clearly, think critically, and stay composed under pressure. Many of our leaders started in this role, and we’re committed to growing talent from within. You can learn more about our operations team on our candidate hub https://www.notion.so/Operations-35e8643321f4810aad86cd2f699f1d8c.
WHAT YOU’LL DO
- Deliver fast, accurate, and empathetic support across chat, voice, and email
- Resolve shift, payment, onboarding, and platform-related issues in real time
- Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation
- Troubleshoot issues independently, applying sound judgment before escalating
- Personalize communication while maintaining a confident, professional, and helpful tone
- Identify recurring issues, workflow gaps, and operational pain points to improve the worker experience
- Guide new professionals through onboarding and help them quickly build confidence using the platform
- Uphold our values https://www.notion.so/Our-Values-35e8643321f4816795c3f34945762a52 such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE’RE LOOKING FOR
- Fluent, professional-level English communication skills, both written and verbal
- Strong customer service instincts and the ability to communicate clearly, empathetically, and professionally
- Comfortable learning new tools, systems, and workflows quickly
- Thrives in fast-paced, high-ownership environments where priorities can shift quickly
- Proactive problem-solver who takes initiative without waiting for direction
- Strong attention to detail and ability to stay composed under pressure
- Collaborative teammate who communicates clearly and contributes positively to team performance
- Comfortable working across chat, voice, and email channels
HIRING PROCESS
- Application Review + Skills Assessment
- Case Study
- First Round Interview (Role Play and Case Discussion)
- Interview with Head of Worker Support
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including both Saturday and Sunday availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Canada, UK, EU)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - Europe and Canada
Ready to grow beyond traditional customer support? Clipboard is hiring Worker Operations Customer Experience Specialists to support more than 400,000+ professionals using our platform. You’ll solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.
We’re looking for proactive problem-solvers who communicate clearly, think critically, and stay composed under pressure. Many of our leaders started in this role, and we’re committed to growing talent from within. You can learn more about our operations team on our candidate hub https://www.notion.so/Operations-35e8643321f4810aad86cd2f699f1d8c.
WHAT YOU’LL DO
- Deliver fast, accurate, and empathetic support across chat, voice, and email
- Resolve shift, payment, onboarding, and platform-related issues in real time
- Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation
- Troubleshoot issues independently, applying sound judgment before escalating
- Personalize communication while maintaining a confident, professional, and helpful tone
- Identify recurring issues, workflow gaps, and operational pain points to improve the worker experience
- Guide new professionals through onboarding and help them quickly build confidence using the platform
- Uphold our values https://www.notion.so/Our-Values-35e8643321f4816795c3f34945762a52 such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE’RE LOOKING FOR
- Fluent, professional-level English communication skills, both written and verbal
- Strong customer service instincts and the ability to communicate clearly, empathetically, and professionally
- Comfortable learning new tools, systems, and workflows quickly
- Thrives in fast-paced, high-ownership environments where priorities can shift quickly
- Proactive problem-solver who takes initiative without waiting for direction
- Strong attention to detail and ability to stay composed under pressure
- Collaborative teammate who communicates clearly and contributes positively to team performance
- Comfortable working across chat, voice, and email channels
HIRING PROCESS
- Application Review + Skills Assessment
- Case Study
- First Round Interview (Role Play and Case Discussion)
- Interview with Head of Worker Support
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including both Saturday and Sunday availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
УдалённоleadWashington DC
ОфисIstanbul
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