Impact of a Billing Systems Architect
As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.
You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.
Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free.
What to expect
Billing Infrastructure & Administration:
Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
System Operations & Maintenance:
Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
Data Ingestion & Analysis:
Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
Integrations & API Management:
Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
Revenue Recognition Alignment:
Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
Cross-Functional Collaboration:
Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
Data Integrity & Migration:
Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.
What you bring
Q2C Platform Experience:
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
Data & Technical Skills:
Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
Modern Pricing Expertise:
Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
Revenue Recognition Knowledge:
Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
Cross-Functional Communication:
Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
Problem Solving & Troubleshooting:
A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.
Bonus points
Experience with DigitalRoute mediation software or Kafka event-stream data intake
Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Background supporting system migrations from implementation partners into internal teams
Where we hire
Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship.
How we hire
Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required.
What we offer
A product you can believe in as a proud B Corp.
Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women.
A culture valuing voice, flexibility, openness, and inclusivity.
A global team with diverse backgrounds.
Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here
Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.
Quantum One is a technology consulting and engineering company that develops and rapidly implements AI solutions for large businesses and industry.
Project duration: 3 months.
Remote work.
Quantum One is a technology consulting and engineering company that develops and rapidly implements AI solutions for large businesses and industry.
Project duration: 3 months.
Remote work.
Удалённоsenior
Зарплата не указана
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What we offer:
The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers.
No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
We'll manually find the best project for you according to your skills and preferences.
Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
We respect your seniority so you can expect no micromanagement or screen trackers.
Communicate directly with the clients. Most of them have technical backgrounds.
We will support you from the time you submit the application throughout all cooperation stages.
Most of our projects involve working in a fast-paced startup environment.
Through our community, we will connect you with the best developers from more than 50 countries.
Requirements:
4+ years of commercial experience in software development
3+ years of commercial experience with .NET
3+ years of commercial experience with React
Expertise in TypeScript is required
2+ years of experience with Microsoft Azure is a plus
You should also have:
Strong technical skills: as a Senior Developer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
Strong self-organizational skills — ability to work full-time remotely with no supervision.
Reliability — we want to trust you and expect that you won’t let us and the client down.
Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.
About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
About The Role We are hiring Senior Data Scientists across multiple teams at Constructor. Wherever you land, you will work with data from some of the world's largest ecommerce companies, applying statistics and machine learning to problems that directly move business metrics like revenue and conversion rate. Our data scientists design and analyze experiments, dig into how our ranking, personalization, and recommendation algorithms behave, and connect model performance to real business outcomes. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact.
What You'll Do
Design, run, and analyze A/B tests measuring impact on key business metrics like revenue, conversion rate, and profit
Apply statistical methods and machine learning to solve business and product problems
Develop a deep understanding of how our search, ranking, and personalization algorithms work, and how to evaluate and improve them
Analyze large-scale behavioral data to generate insights and recommendations for customers and internal teams
Build analyses, models, and tools that help teams make better decisions
Communicate findings clearly to technical and business stakeholders
Requirements
Strong experience solving business problems using data science and statistics
Solid knowledge of SQL and experience working with large datasets
Strong Python skills for analysis and modeling (pandas, NumPy, scikit-learn, visualization libraries)
Deep understanding of A/B testing, experiment design, and statistical inference
Product & data understanding: Understanding of machine learning systems: how models are trained, evaluated, and tuned
Experience connecting model or algorithm performance to product funnels and business metrics
Familiarity with ranking, recommendations, or search relevance is a plus
Communication & ownership: Ability to communicate insights clearly to both technical and business audiences
Comfortable working independently with multiple stakeholders in a fast-paced environment
Preferred skills: Experience working in e-commerce or with large-scale user behavioral data
Experience in customer-facing analytical work
Benefits
Work with smart and empathetic people who will help you grow and make a meaningful impact.
Regular team offsite events to connect and collaborate.
Fully remote team - choose where you live.
Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
Work from home stipend! We want you to have the resources you need to set up your home office.
Apple laptops provided for new employees.
Training and development budget for every employee, refreshed each year.
Maternity & Paternity leave for qualified employees.
Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results
Stock options - offered in addition to the base salary
Diversity, Equity and Inclusion At Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications.
About Avoca
Avoca is a technology company building AI-powered virtual employees for the home services industry. It is a Series B startup with $125M raised and a $1B valuation, operating in a $1T+ market. The company has grown 10x in 2025 and has over 130 employees across NYC and Santa Barbara offices.
About the Role
The Growth Lead, Performance will build and scale the acquisition engine for Avoca's growth, focusing initially on paid social and paid search channels. Responsibilities include strategy, execution, creative testing, conversion, measurement, and optimization of paid acquisition channels. The role also involves identifying new growth opportunities, building channels from scratch, and scaling successful experiments. The position reports to the Head of Growth and works on the company's highest-priority channels.
What You'll Do
— Build and scale paid social and paid search into major revenue drivers
— Own paid acquisition end to end: strategy, execution, budget allocation, creative testing, conversion, measurement, optimization
— Build a high-velocity experimentation engine across audiences, messaging, creative, offers, and landing pages
— Translate customer insights and performance data into resonant campaigns
— Set performance targets and allocate investment based on pipeline, CAC, channel efficiency, and revenue
— Partner with Sales, RevOps, Product Marketing for feedback on ICPs, lead quality, SLAs, and pipeline handoff
— Use AI and automation to speed up campaign development, analysis, and experimentation
— Identify, test, and scale growth channels beyond paid acquisition
What You’ll Bring
— 5+ years in performance marketing, growth marketing, or demand generation, preferably in fast-growing B2B tech
— Strong track record building and scaling paid social programs, with deep Meta expertise
— Paid search experience and fluency across acquisition funnel
— Experience managing budgets and making investment decisions based on pipeline quality and growth potential
— History of managing toward qualified pipeline and revenue
— Strong analytical and creative instincts to turn data into campaigns
— Broad growth experience to build, test, and scale channels beyond paid media
— Fluency with AI tools and automation to increase output and learning velocity
Who You Are
— Builder owning both strategy and execution
— Deep performance marketing expertise beyond paid media
— Focused on qualified pipeline, CAC, and revenue with attention to detail
— Combines analytical rigor with creative judgment
— Moves quickly, runs disciplined experiments, and makes decisions with imperfect data
— Creates clarity in ambiguity without needing perfect information or large teams
— Curious, resourceful, and hands-on
— Willing to work in person in NYC
Bonus Points
— Experience marketing to mid-market buyers in high-velocity sales
— Experience in vertical SaaS or home services
— Track record building new growth channels from zero
Benefits
— Comprehensive medical, dental, and vision insurance
— Company-sponsored 401(k) through Vestwell
— Flexible PTO plus U.S. federal holidays
— Company-wide off-sites
— Daily in-office lunch through Parkday
— Dinner covered when working late
— Commuter benefits and late-night rideshare
— Standing desks and workspace accommodations
— All core tools and software provided
Compensation
Expected on target earnings $160,000–$210,000 per year, including base salary, bonus, equity, and benefits. Final compensation based on experience and qualifications determined during interview process.
Who We Are
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
About The Role
We're looking for an exceptional marketing leader to drive Notion’s growth across EMEA—the team responsible for both the fuel that powers our regional go-to-market and the engine that converts it into pipeline and revenue. You'll lead a multi-disciplinary group of marketers across digital, demand, content, and campaigns, and you'll own the end-to-end system that turns regional narratives into measurable growth across markets.
What You'll Achieve:
— Lead and develop a high-performing team: Manage and grow a cross-functional team of marketers spanning digital, demand generation, content strategy, and campaign execution. Foster a culture of craft, speed, and accountability.
— Own the EMEA content and campaign narrative: Develop messaging houses grounded in real customer problems, use cases, and outcomes. Build modular, deployable content bills of materials (BOMs) — stories, assets, templates, talk tracks, proof points, and examples — that travel across channels and markets.
— Lead regional demand generation: Leadership over the EMEA demand engine—across self serve and sales assist audiences, with repeatable programmes that have clear positioning, modular assets, and measurement plans that connect directly to pipeline and revenue.
— Orchestrate market launches and flagship campaigns: Translate global narratives into market-ready messaging, toolkits, and channel plans. Lead the content and toolkit workstream for product launches and flagship regional campaigns. Keep cross-functional plans, assets, and timelines aligned and deployable across EMEA.
— Enable the wider regional team: Partner with Country Marketing, Storytelling, Sales, and global Product Marketing to ensure consistent storytelling, proof points, and talk tracks across every market and channel. Your team's output is what others build from.
— Scale with AI: Build and apply AI-driven workflows to accelerate research, drafting, localisation, and asset iteration at speed — without sacrificing accuracy or customer relevance. Model this capability for the broader team.
— Measure and sharpen: Use funnel insights — engagement data, customer feedback, and business metrics — to continuously refine messaging, content, and programmes. Report on what's working and make the case for change when it isn't.
Skills You'll Need to Bring:
— 12+ years in B2B marketing — with meaningful time owning both content/narrative and demand generation in a high-growth or enterprise SaaS environment.
— Proven people leadership — experience building, managing, and developing multi-disciplinary marketing teams. You know how to hire for craft and lead through ambiguity.
— Narrative and content mastery — you can write a compelling messaging house, build a scalable toolkit, and coach others to do the same. Customer empathy is instinctive, not a checklist item.
— Demand generation depth — hands-on experience running and optimising paid, email, webinar, and outbound programmes, with a strong grasp of funnel metrics and revenue attribution.
— AI fluency — you actively use AI tools to accelerate your work and can design workflows for your team to do the same. Not a curiosity — an active working practice.
— EMEA market knowledge — experience running multi-market programmes across EMEA with an understanding of localisation needs, cultural nuance, and go-to-market variation across the region.
— Cross-functional influence — able to align and work effectively across global and regional stakeholders in Sales, Product Marketing, Comms, and Country teams — without always having formal authority.
Nice to Haves:
— Notion user: you're comfortable and familiar with Notion's value to businesses
— Business level proficiency in French or German
— Experience with freemium business models
A Note on AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
Equal Opportunity & Accommodations
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Задачи:
— Создавать проекты с нуля и иметь глубокое понимание архитектуры приложений.
Требования:
— 4+ года коммерческого опыта разработки ПО;
— 3+ года коммерческого опыта с React (обязательно);
— 3+ года коммерческого опыта с Java (обязательно);
— Для срочного проекта для европейских разработчиков: 8+ лет коммерческого опыта разработки ПО;
— 4+ года коммерческого опыта с React (обязательно);
— 8+ лет коммерческого опыта с Java (обязательно);
— 4+ года коммерческого опыта с Spring (обязательно);
— Сильные технические навыки, умение создавать проекты с нуля;
— Свободное владение английским языком для обсуждения бизнес-задач, обоснования решений и коммуникации;
— Сильные навыки самоорганизации, способность работать удаленно без надзора;
— Надежность и ответственность;
— Адаптивность и гибкость, способность быстро включаться в проект и быстро приносить результаты.
Условия:
— Работа удаленная с возможностью выбора удобного графика;
— Отсутствие микроменеджмента и трекеров экрана;
— Прямая коммуникация с клиентами, большинство из которых имеют технический бэкграунд;
— Поддержка на всех этапах сотрудничества;
— Работа с проектами в динамичной стартап-среде;
— Сообщество разработчиков из более чем 75 стран.
Дополнительно:
— Возможность работы с другими стеками для Senior разработчиков с 4+ годами опыта, включая AI Engineering, React & Python, React & Node, Swift & SwiftUI, Unity & C#, Python & LLM, React Native & Node, Blockchain, WordPress, Golang, DevOps & Azure, Rust, Svelte & TypeScript, Svelte & Node, Svelte & Python, Shopify & JavaScript;
— Виза и социальные гарантии не предоставляются;
— Работа с разработчиками из более чем 75 стран по всему миру.
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are looking for a Head of Commercial to lead the company’s Sales and Marketing organisation and build the commercial engine for our next stage of growth. Reporting to the CEO, you will own commercial strategy, GTM, pipeline, enterprise sales, marketing and revenue performance. The company has a strong enterprise sales capability and a track record of winning significant merchants. Your challenge is to make that success repeatable and scalable, reducing dependency on individual rainmakers.
Responsibilities:
— Own commercial strategy, revenue targets, ICP, market priorities and GTM.
— Lead and develop the Sales and Marketing teams as one coordinated commercial organisation.
— Build scalable sales processes, methodology, forecasting and pipeline management.
— Coach the team and turn top-performer behaviours into repeatable team performance.
— Support strategic enterprise opportunities and build executive relationships with key prospects.
— Lead demand generation, positioning, messaging and sales enablement.
— Drive new merchant acquisition as well as expansion and cross-sell across existing accounts.
— Partner closely with the CEO, Product, Technology and Solutions Engineering.
— Establish clear commercial KPIs and a high-performance operating rhythm.
What Success Looks Like Within 12–18 months:
— Clear ICP, GTM strategy and commercial priorities.
— Stronger, more predictable pipeline and forecasting.
— Multiple salespeople consistently delivering against targets.
— Sales and Marketing operating as one effective GTM organisation.
— Repeatable sales processes and strong commercial enablement.
— Measurable Marketing contribution to pipeline and revenue.
— Reduced dependency on individual rainmakers.
— A commercial organisation capable of scaling
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role Nebius is building cloud infrastructure and AI platforms used at scale. We are looking for a Senior Product Designer to join the Nebius Console team and lead the design of Compute experiences: complex, high-impact workflows used by technical teams to create, configure, monitor, and manage cloud resources. This role is for a designer who enjoys working with complex systems, understands the value of clear interaction models, and can turn technical depth into intuitive, reliable product experiences.
What you'll do
Own end-to-end design for Compute features in Nebius Console, from discovery and problem framing to delivery, launch, and iteration.
Design clear, scalable workflows for complex cloud infrastructure scenarios, including resource creation, configuration, management, monitoring, and troubleshooting.
Translate business goals, technical constraints, and user needs into coherent user journeys, information architecture, and interaction models.
Partner closely with Product Managers, Engineers, Designers, UX Researchers, and other stakeholders throughout the product lifecycle.
Explore and validate design hypotheses through user insights, prototypes, product data, and feedback from internal and external users.
Clearly present design solutions, trade-offs, and rationale to cross-functional teams.
Work closely with engineers during implementation to ensure high-quality execution and consistency.
Contribute to the development and maintenance of the design system, improving consistency, usability, and quality across Nebius Console.
Collaborate within a strong design team through reviews, critiques, shared patterns, and design system contributions.
Required qualifications
6+ years of experience as a Product Designer working on digital products.
Strong product thinking and the ability to approach design through connected user scenarios, product goals, and system constraints.
Experience designing complex B2B, SaaS, developer tools, infrastructure, or admin products.
Ability to balance usability, consistency, technical feasibility, and innovation in complex systems.
Strong systems thinking, attention to detail, and ability to work in a structured, systematic way.
Strong proficiency in Figma, including complex flows, components, variants, and interactive prototypes.
Ability to communicate design decisions clearly and constructively with both product and engineering teams.
Nice to have
Experience designing cloud consoles, infrastructure platforms, developer tools, or other technically complex products.
Familiarity with cloud concepts such as virtual machines, compute resources, networking, storage, quotas, permissions, or monitoring.
Experience with UX research, usability testing, customer interviews, or feedback analysis.
Ability to communicate effectively with engineers using basic HTML, CSS, and JavaScript terminology.
Experience working with design systems at scale.
What we offer
Competitive salary and a comprehensive benefits package.
A clear and meaningful area of ownership within one of the core parts of the cloud platform.
Opportunities for professional growth as the product, design team, and platform scale.
Flexible work arrangements, with hybrid and remote options depending on location
A collaborative, product-focused environment with close design–engineering partnership.
A strong design team with space for thoughtful critique, shared standards, and high-quality product work.
Perks and culture
Benefits & Perks: Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
If you enjoy designing complex products, working closely with engineers, and turning technical infrastructure into clear and reliable user experiences, we would be glad to hear from you!
Задачи:
- Развитие архитектуры Cortex: LangGraph-агенты, маршрутизация запросов, мультиагентные сценарии
- Разработка и оптимизация RAG-пайплайна: индексация документов, работа с эмбеддингами и реранкерами, поиск по векторным представлениям
- Интеграция с LLM (Claude / OpenAI / GigaChat / open-source модели), контроль стоимости инференса, стриминг ответов (SSE)
- Разработка backend-сервисов на Python
- Работа с PostgreSQL, в т.ч. с хранением и поиском по векторам
- Интеграция с ядром платформы Visiology через REST API (дашборды, метрики, модели данных)
- Точечные задачи на Angular/TypeScript (UI Cortex) и C#/.NET при стыковке с сервисами платформы
- Написание unit- и интеграционных тестов, разработка технической документации
Требования:
- Опыт коммерческой разработки от 6 лет
- Уверенное знание Python, опыт построения backend-сервисов
- Опыт работы с PostgreSQL
- Понимание базовых принципов работы с LLM и RAG: эмбеддинги, векторный поиск, prompt engineering, ограничения контекста
- Практический опыт работы с AI-ассистентами разработки (Claude Code, Cursor, Copilot или аналогами)
- Понимание работы веб-приложений (HTTP, REST API)
- Знание структур данных и шаблонов проектирования
- Умение проводить качественное code review
- Опыт работы с системами контроля версий (Git)
- Знание английского языка на уровне чтения технической документации