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Ищем сильного DevOps-инженера, который будет отвечать за инфраструктуру Orion: облачные и on-premise развёртывания, стабильность сервисов, CI/CD, мониторинг, безопасность и поддержку высоконагруженных AI-видеоаналитических систем. В работе будут Docker, PostgreSQL, RabbitMQ, GPU-серверы, VPN, видеопотоки и production-окружения клиентов. Обязательные требования: — Опыт DevOps / SRE / Infrastructure Engineer от 3 лет. — Уверенное администрирование Linux: troubleshooting, networking, systemd, package management. — Сети: TCP/IP, DNS, load balancing, firewall, VPN, reverse proxy; умение диагностировать потери пакетов, пропускную способность и узкие места. — Практический опыт с AWS, GCP, Azure или Yandex Cloud. — Docker: Dockerfile, multi-stage builds, docker-compose, оптимизация и безопасность образов. — Terraform и Ansible. — Prometheus, Grafana, логирование и алертинг. — OpenTelemetry: collectors и pipeline traces / metrics / logs. — PostgreSQL + Patroni: репликация, failover, backup, performance tuning. — RabbitMQ: очереди, exchanges, кластеризация, мониторинг. — Nginx: reverse proxy, SSL/TLS, load balancing, rate limiting, caching. — GitLab CI/CD. — Keycloak, FreeIPA и HashiCorp Vault. Будет плюсом: — WireGuard или Amnezia VPN. — NVIDIA GPU: драйверы, CUDA, мониторинг и контейнеризация. — Kubernetes, Helm, Ingress, operators и troubleshooting. — Bash/Python-скрипты. — Security best practices: least privilege, CIS benchmarks, secrets rotation. — Опыт high-load и high-availability систем. — Умение писать небольшие инфраструктурные утилиты с использованием AI-агентов.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Director, IT SOX to join the Internal Audit team at Anthropic. In this role, you will be a hands-on technical contributor and key executor of our IT SOX compliance program, with deep focus on our IT General Controls, IT Application Controls, and system risk assessments. This role reports to the Head of IT SOX and is well-suited for someone who is comfortable with ambiguity, thrives in a high-pace environment, and enjoys solving problems that don't yet have industry-standard answers. This is a high-impact opportunity to collaborate with first and second lines of defense to help establish a control environment suitable for an AI-first company! You will act as a trusted advisor to Engineering, GRC, Security and Finance teams on the technology controls adapted to a fast growing and rapidly changing organization. You'll bring technical depth, a bias toward automation, and the ability to partner effectively with both technical teams and external auditors as the organization experiences scaling to public-company standards. Key responsibilities Advise on the design of a control environment fit for an AI-first company, including controls over highly automated DevOps pipelines and emerging agentic identity models Partner with Engineering, Security, IT, and DevOps teams to assess the design and implementation of scalable and sustainable controls Assess new system implementations and changes Identify automation and tooling opportunities to improve control efficiency and monitoring, and contribute to the development of continuous monitoring capabilities Assist in scoping and planning for annual SOX IT assessments Execute IT SOX testing across IT General Controls and IT Application Controls, including access management, change management, and computer operations Perform system and process risk assessments to identify control gaps and recommend remediation Own control documentation and ensure audit-ready evidence is current and complete Evaluate IT automated controls and support the shift from manual to automated control reliance Scale the IT SOX program as the company grows — rationalizing scope, standardizing testing approaches, and building repeatable processes that keep pace with new systems and entities Guide and direct the day-to-day work of internal team members and co-sourced partners: setting priorities, reviewing workpapers, and ensuring quality and consistency across the testing program Build strong working relationships with process and control owners across the organization Translate technical control requirements for non-technical stakeholders and vice versa Support SEC cybersecurity disclosure requirements and related risk monitoring efforts Coordinate with external auditors on IT SOX matters, including evidence requests, walkthroughs, and testing schedules Track and assist with remediation of audit findings; communicate status to the Head of IT SOX and relevant stakeholders Minimum qualifications Hands-on IT audit or IT SOX compliance experience, ideally in a fast-paced technology environment Deep working knowledge of ITGCs, ITACs, and IT risk assessment methodologies Experience auditing highly automated DevOps environments (CI/CD pipelines, infrastructure-as-code, automated deployments) and adapting traditional change-management and access controls to them Experience designing, testing, and documenting controls across access management, change management, and computer operations Demonstrated comfort with ambiguity and the ability to operate effectively in a high-pace, rapidly changing environment Ability to effectively guide and direct the work of internal team members and/or co-sourced partners Ability to work independently on complex, ambiguous workstreams while communicating proactively with senior stakeholders Strong project management and organizational skills with close attention to detail Clear, effective communicator — able to work across technical and non-technical audiences Preferred qualifications 12+ years of hands-on IT audit and SOX compliance experience, including time in a Big 4 or comparable environment Hands-on experience with cloud environments (GCP, AWS, and/or Azure) Experience scaling a compliance program to public-company standards Track record of scaling an audit or SOX program through periods of rapid growth Familiarity with enterprise systems such as Workday, Salesforce, or GitHub Experience evaluating SDLC controls in modern software development environments CISA, CIA, CISSP, CPA, or equivalent certification Genuine enthusiasm for working in an AI-first environment — applying AI to audit work itself and rethinking assumptions about how controls operate when AI is embedded in the processes being audited The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Databricks, an American IT firm specializing in a unified cloud platform for big data and AI, is seeking Forward Deployed Engineers in Amsterdam and Senior Forward Deployed Engineers in Stockholm. Candidates should have experience with Python, Scala, JavaScript or TypeScript, Apache Spark, and cloud platforms such as AWS, Azure, or GCP. Familiarity with CI/CD pipelines, MLOps, machine learning and AI models, as well as AI APIs, is required. These positions are on-site roles.

Задачи: – Разработка и оптимизация ETL-процессов с использованием Python и SQL. – Разработка и внедрение масштабируемых конвейеров обработки данных для обработки различных источников данных. – Работа с реляционными базами данных (например, PostgreSQL, Oracle) для обеспечения эффективного хранения и извлечения данных. – Оптимизация SQL-запросов и скриптов Python для повышения производительности и удобства сопровождения. – Внедрение надежной обработки ошибок, ведение журналов и мониторинг для конвейеров обработки данных. – Взаимодействие с межфункциональными командами для интеграции и управления источниками данных. Требования: – Более 5 лет опыта в области проектирования данных. – Навыки работы с Python и SQL на экспертном уровне – умение писать эффективный, масштабируемый и поддерживаемый код. – Обширный опыт в проектировании ETL-процессов и работе с большими массивами данных. – Глубокое понимание оптимизации производительности баз данных и оптимизации запросов. – Опыт работы с моделированием данных и проектированием схем. – Знание решений для облачного хранения данных (Azure, AWS или GCP). – Высокие навыки решения проблем и способность работать самостоятельно. – Желательно: опыт работы с PySpark, оркестраторами и знание CI/CD для автоматизации процесса развертывания. Условия: – Полностью удаленная позиция с гибкими условиями работы.

Требования к кандидату: - 6+ years commercial Data Engineering - Enterprise-scale data pipelines & platforms - Microsoft Azure data services - Azure Databricks + Apache Spark - Azure Data Factory - Microsoft Fabric + modern cloud analytics - Azure Data Lake (ADLS) or equivalent - Strong SQL + ETL/ELT - Medallion architecture + reusable frameworks - CI/CD & DevOps (Azure DevOps preferred)

Location: US Remote; Mexico About the role This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Professional Services and Managed Services functions at Cyberhaven. The Senior Data Protection Analyst holds a key position in providing continuous value for our customers and is responsible for advancing the mission of identifying potential insider threats and investigating endpoint forensic incidents. You will be responsible for performing technical analysis of data security incidents, finding and exposing risk in a customers environment as well as handling documentation and project management aspects of incident response. You will also perform analysis of events and incidents. What you’ll do - Provide insight into DLP analytics and related issues. - Analyze Cyberhaven’s Data Detection and Response (DDR) platform event data to improve policies and incidents/alerts and bring focus to areas where data loss risk may exist. - Refine datasets and policies and manage them as customers’ data risk strategy matures and business needs evolve. - Prepare and present summaries and reports to internal team members. - Eliminate noise and false-positive information from analytic results to enhance detection accuracy. - Conduct forensic analysis on people, groups, and non sanctioned egress destinations as requested.   Who you are - 5+ years with data protection or adjacent security tools (EDR, SIEM, SOAR) and 2+ years in Insider Threat/InfoSec. - Strong grasp of endpoint protection best practices and incident mitigation workflows. - Experience with DLP, Insider Threat, CASB and controls for handling sensitive data. - Comfortable across macOS, Linux, Windows and cloud platforms (AWS, GCP, Azure). - Data & automation: SQL for analysis; build/maintain dashboards; edit XML-based DLP rules; script and use APIs. - Excellent problem-solving and communication skills; collaborative on a global team; customer-centric with a passion for cloud security and emerging tech.   Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Ho Chi Minh City, Vietnam; Vietnam Top Reasons To Join Us Working for the Insurtech Market Leader. 100% Remote Working with cutting edge technologies (Kubernetes, Terraform, GraphQL etc.) and multiple Cloud providers (AWS/Azure/GCP). About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We’re the winner of the Insurtech of the Year in all of Asia and other awards globally. We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world. We are fully funded and backed by reputable VC funds and strategic institutional investors. We have a global presence in Asia, EMEA and the Americas. We’ve grown our annualized revenue by over 30x since January 2021. We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world. About the Role We are seeking a Senior Full Stack Engineer with a strong focus on Support & Observability to join our global engineering support team. This role is ideal for engineers who are passionate about solving complex technical problems, improving system reliability, and delivering exceptional customer experiences. You’ll be part of the frontline technical team —working directly with customers, troubleshooting and resolving platform issues, and collaborating with engineering teams to improve our systems, tools, and processes. While this is a support-heavy role, solid software engineering skills and strong observability knowledge are essential . About Support Team Our Support Team acts as the first line of technical assistance for our customers and internal stakeholders. We not only resolve technical issues but also focus on advocating for customers, enhancing support tools, improving documentation, and collaborating closely with engineering teams to elevate the overall experience. The team works closely with product and project engineering teams to deliver the best possible experience to our customers at scale , ensuring that solutions are not only reactive but also continuously improved for long-term impact. What You Will Do Triage and troubleshoot support issues, when required escalate to project or product engineering teams. Analyze system behavior using observability tools—logs, metrics, tracing—to diagnose root causes of incidents in distributed systems. Debug application code (primarily in .NET or NodeJS) and, when required, contribute fixes or code-level solutions. Take ownership of technical issues by directly investigating and resolving problems at the code level, including identifying root causes and implementing fixes when necessary. Work closely with our technical stack (AWS, Azure, GCP, Kubernetes, Dapr, Terraform, Temporal, Mongo Atlas, PostgreSQL) and our platform languages (.NET, NodeJS, Java). Configure enterprise monitoring solutions. Conduct thorough post-incident reviews to identify root causes and implement preventive measures. Automate support needs, develop runbooks, improve and maintain support tools. Participate in infrastructure capacity planning, demand forecasting, software performance analysis and systems tuning. Understand our product offerings and continuously look for ways to improve the engineering support experience and platform engineering tooling. Participate in R&D / explorations / automation with AI. Help define and drive adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution. Participate in strategic discussions around customer lifecycle, retention, and satisfaction. What We Need At least 6 years of experience in support or full stack engineering with a strong focus on delivery, observability, and cloud technologies. Strong hands-on experience in software development with modern technologies such as .NET, Node.js and React or Vue.js. Proven experience leading a squad/team , coordinating team members, driving delivery, and providing technical guidance and mentorship. Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems. Observability and Monitoring Tools: Experience in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures. Exceptional problem-solving skills and ability to take ownership of customer issues through to resolution. Strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams. Fluent in English. A customer-first mindset—empathetic, responsive, and solutions-driven. A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. Being adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize. You might thrive in this role if You prefer short projects where you can go deep and chase a problem down vs. building long-term solutions over many months. You enjoy seeing multiple use cases, understanding the broad landscape, all while going deep on specific issues. You have previous experience in the insurance or InsurTech space. You are proficient with customer support platforms (e.g., Jira, Zendesk). You have proven track record of leading and scaling customer service operations in a fast-paced environment. Why You'll Love Working Here International Environment Competitive remuneration package Fully Remote Annual Leave Annual Performance Bonus Stock Options after 6 months Health Insurance Remote Work Allowance Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Требования: — Опыт сопровождения и доработки 1С:ЗУП. — Опыт работы с 1С:Элемент. — Опыт интеграции личного кабинета сотрудника КЭДО с 1С:ЗУП. — Опыт сопровождения обменов между ЗУП и личным кабинетом сотрудника: данные сотрудников, кадровые документы, статусы подписания, справочники, пользователи и права доступа. — Уверенное знание платформы 1С:Предприятие 8.3. — Опыт разработки и сопровождения типовых и доработанных конфигураций 1С. — Уверенное знание встроенного языка 1С. — Опыт работы с управляемыми формами, запросами, СКД, регистрами, отчетами, обработками и расширениями конфигурации. — Опыт сопровождения и/или развития личного кабинета сотрудника для КЭДО. — Общее понимание процессов кадрового учета, расчета заработной платы и кадрового документооборота в ЗУП. — Опыт анализа ошибок пользователей и исправления некорректной работы системы. — Опыт участия в обновлении конфигураций 1С. — Понимание принципов доработки типовых конфигураций с учетом последующих обновлений. — Опыт настройки и сопровождения обменов между информационными базами 1С. — Понимание механизмов интеграции между системами: обмены, HTTP-сервисы, REST/SOAP, XML, JSON. — Опыт работы с правами доступа, ролями и настройками пользователей. — Понимание работы клиент-серверного варианта 1С. — Понимание работы регламентных и фоновых заданий. — Умение разбираться в существующем коде и сопровождать ранее выполненные доработки. — Умение работать с задачами от пользователей, аналитиков и ИТ-службы. Желательно / будет преимуществом: — Понимание процессов кадрового электронного документооборота: формирование документов, ознакомление, подписание, маршруты согласования, статусы документов, уведомления пользователей. — Понимание работы с электронной подписью и разграничением доступа к кадровым документам. — Опыт работы с конфигурацией 1С:Управление холдингом. — Общее понимание процессов управленческого учета, бюджетирования, казначейства, согласования заявок и управленческой отчетности. — Опыт работы с PostgreSQL или MS SQL на уровне базовой диагностики и анализа производительности. — Опыт работы с хранилищем конфигурации, Git, TFS или Azure DevOps. — Опыт участия в проектах обновления, интеграции или внедрения 1С-систем. — Опыт работы в компаниях с несколькими юридическими лицами, сложной оргструктурой и централизованным кадровым учетом. Условия: — Интересная работа в компании топ-10 с 20-летней историей — Оклад, квартальные премии — Расширенный соц.пакет: ДМС со стоматологией, онкострахование (после испытательного срока) — Доплата за больничные листы. — Доступ к услугам программы корпоративных привилегий PrimeZone — Комфортный офис с кофейной / чайной зоной — Офис находится в шаговой доступности от м. Войковская/ м.Балтийская / м.Стрешнево

About OkWhen OkWhen builds technology that powers live, virtual, and hybrid events. Their platform supports conference management, registration, payments, mobile apps, content libraries, webinars, LMS functionality, CEU tracking, sponsor management, and operational workflows. The Outcome We’re Hiring For You will own meaningful parts of the application and consistently deliver reliable software without requiring constant supervision. You will improve system performance, reduce technical debt, and turn operational problems into simple, maintainable products. This role requires understanding the existing system, making sound technical decisions, and following work through from discovery to production. Responsibilities: — Design, build, test, deploy, and maintain production software — Develop backend services and APIs using C# and ASP.NET/.NET — Build and maintain web applications using Angular — Design, optimize, and troubleshoot SQL Server databases and queries — Maintain and extend mobile applications using .NET MAUI — Investigate and resolve production issues — Improve application reliability, performance, security, and observability — Write automated tests and maintain technical documentation — Participate in code reviews and establish engineering standards — Collaborate with product, operations, and event-production teams — Break ambiguous business problems into clear technical plans — Use AI-assisted development tools responsibly to improve speed without sacrificing quality Requirements: — 7+ years of professional software development experience — Strong commercial experience with C#, .NET, and ASP.NET Core — Strong experience with Angular and TypeScript — Advanced working knowledge of SQL Server, database design, and query optimization — Production experience with .NET MAUI or Xamarin — Experience designing and consuming REST APIs — Experience with Git, CI/CD, debugging, and automated testing — Demonstrated ability to work independently in an existing codebase — Strong written and verbal communication — Comfortable owning outcomes, not just completing assigned tasks Preferred Qualifications: — Experience with SaaS platforms — Experience with event management, registration, payments, LMS, or communications systems — Cloud experience with Azure or AWS — Experience with distributed systems, queues, integrations, or real-time applications — Experience modernizing legacy applications — Experience mentoring other developers Conditions: — Health Care Plan (Medical, Dental & Vision) — Retirement Plan (401k, IRA) — Paid Time Off (Vacation, Sick & Public Holidays) — Family Leave (Maternity, Paternity) — Training & Development — Work From Home

Задачи: — Разбирать и обрабатывать документы в форматах Excel, PDF и сканы. — Извлекать табличные данные из документов. — Нормализовать даты, номера документов, суммы и другие поля. — Проектировать и реализовывать логику сопоставления данных. — Выявлять расхождения между двумя источниками. — Обрабатывать сложные кейсы: разные периоды, отличающиеся номера, частичные совпадения и другие неоднозначные ситуации. — Интегрировать OCR и Document AI-инструменты. — При необходимости использовать LLM для интерпретации и формирования человекочитаемых объяснений. — Разрабатывать backend/API для сервиса. — Участвовать в проектировании архитектуры MVP. — Работать с реальными обезличенными финансовыми документами и тестировать качество решения на исторических данных. Требования: — Коммерческий опыт разработки на Python от 3 лет. — Уверенное владение Python. — Опыт работы с pandas и табличными данными. — Опыт обработки Excel / CSV. — Опыт парсинга PDF. — Опыт разработки backend-сервисов и REST API. — Понимание алгоритмов сопоставления, нормализации и очистки данных. — Умение проектировать решение самостоятельно, а не только работать по готовому ТЗ. — Опыт работы с Git. Будет большим плюсом: — Опыт с OCR: Tesseract, PaddleOCR или аналогами. — Опыт с PyMuPDF, pdfplumber, Camelot, Tabula. — Опыт с fuzzy matching. — Опыт работы с Document AI / Intelligent Document Processing. — Интеграция LLM API: OpenAI, Azure OpenAI, YandexGPT или аналогов. — Опыт разработки систем reconciliation / data matching. — Опыт работы с финансовыми, бухгалтерскими или другими структурированными документами. — Опыт On-Premise решений. — Опыт построения решений, где нужно сочетать детерминированную бизнес-логику и AI. Что здесь не требуется: — Классический Data Scientist и обучение собственных ML-моделей с нуля. — В проекте важнее: сильная прикладная Python-разработка; работа с документами и данными; построение надежной логики сопоставления; понимание, где действительно нужен AI, а где лучше использовать обычные алгоритмы. О проекте: — На первом этапе планируется разработка MVP без глубокой интеграции с внутренними учетными системами. — Базовый сценарий: пользователь загружает акт сверки и внутреннюю выгрузку, система извлекает и нормализует данные, выполняет сопоставление, показывает совпадения и расхождения, формирует структурированный результат для пользователя. — Ожидаемый результат — рабочий прототип, который можно проверить на реальных исторических данных. Условия: — Удалённая работа. — Проектная занятость / аутстафф. — Возможна полная или частичная загрузка — обсуждается индивидуально. — Проект стартует с этапа MVP, с возможностью продолжения. — Работа в составе небольшой проектной команды. — Ожидаемый уровень Middle+ / Senior. — Специалист должен самостоятельно разобраться в предметной области, предложить техническое решение и довести его до рабочего результата. Будет преимуществом в отклике: — Опыт похожих задач: обработка документов; OCR; reconciliation / matching; financial data processing; Document AI; LLM-интеграции. — Указание текущей доступности, возможной загрузки в часах в месяц, часовой ставки, формата работы: ИП / самозанятый / другой.

About the Team The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience. About the Role As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats. What You’ll Do: Threat Detection & Incident Response — Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools. — Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes. Security Engineering & Architecture — Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices. — Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture. AI & Security — Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation. — Stay current on AI-specific security threats and contribute to responsible AI use in security operations. Cross-Team Partnership & Ownership — Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations. — Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams. What You’ll Bring: — 3+ years of security engineering or operations experience or equivalent expertise. — Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure. — Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis. — Ability to build and maintain security automation and tooling using Go, Python, or Terraform. — Strong security judgment and problem-solving skills. — Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows. Bonus Skills (Nice to Have): — Familiarity with AI-specific threat categories like prompt injection and model supply chain risks. — Experience securing developer platforms, SaaS, or CI/CD infrastructure. — Relevant certifications such as CEH, AWS Security Specialty, Security+. — Contributions to process improvement, runbook development, or knowledge sharing. Accommodation CircleCI provides reasonable accommodation for individuals with disabilities during application and employment. About CircleCI CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors. Equal Opportunity CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.

Location: Dubai, United Arab Emirates We are looking for a skilled System Administrator to manage, maintain, and troubleshoot the organization’s IT infrastructure. The role involves administering servers, networks, user accounts, security systems, and IT services while ensuring reliable and secure day-to-day operations. Key Responsibilities Install, configure, maintain, and monitor Windows/Linux servers and IT systems. Manage user accounts, permissions, Active Directory, Microsoft 365, and access controls. Monitor network and system performance and troubleshoot technical issues. Perform system backups, recovery procedures, and disaster-recovery activities. Manage hardware, software, printers, and other IT infrastructure. Apply security patches, updates, antivirus protection, and system hardening. Maintain IT documentation, configurations, and asset records. Respond to help-desk escalations and provide technical support to users. Requirements Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field. 2–5 years of experience in system administration or IT infrastructure. Experience with Windows Server and/or Linux. Strong knowledge of Active Directory, DNS, DHCP, TCP/IP, and networking. Experience with Microsoft 365 and cloud platforms such as Azure or AWS is an advantage. Knowledge of virtualization technologies such as VMware or Hyper-V. Familiarity with backup, monitoring, cybersecurity, and endpoint-management solutions. Strong troubleshooting and problem-solving skills. Relevant certifications such as Microsoft, CompTIA, Cisco, or VMware are an advantage. Benefits Competitive salary package Supportive and collaborative work environment Career growth and promotion opportunities

Location: New York Office Workplace: Hybrid Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production. This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value. What You'll Do as Director, Forward Deployed Engineering - As a coach: - Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value. - Own the Quarterly Go-live ARR metric for NORAM region. - Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc. - Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer. - Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations. - Hire and develop FDEs to keep pace with the business. - As a player: - Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design. - Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams. - Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering - Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it. About You - You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale. - You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company. - You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You've managed a team (5+ reports) and can grow one. - You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations. - You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles. - You can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: Pune, India Workplace: Hybrid Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. Solvd is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. We are looking for an experienced Snowflake Native App Architect to design and own the end-to-end architecture of a workforce intelligence platform being re-built as a native application on the Snowflake Marketplace. This is a technically broad, fast-paced engagement with a hard deliverable: a published, Snowflake-approved Marketplace application. You will work alongside a cross-functional team spanning data engineering, backend, DevOps, and QA — guiding all architectural decisions and leading the Snowflake Security Review process from start to finish.   WHAT YOU'LL DO Architecture & Design - Design the Application Package structure per Snowflake Native App Framework specifications, including permission declarations, egress declarations, and manifest. - Architect a cloud-agnostic strategy — Azure-first, with modular extensibility for AWS and GCP. - Design the end-to-end data flow from a desktop collector through to the customer's Snowflake environment, documenting all encryption points and access controls. - Evaluate and recommend migration tooling for the Talend → dbt/Snowflake transition. Platform & Compliance - Lead preparation for the Snowflake Security Review — package structure, data access patterns, network egress documentation. - Own provider account setup and the versioning/release architecture. - Produce the architecture diagram and compliance documentation package required for the Marketplace listing.   WHAT YOU BRING - 7+ years of experience in cloud or data architecture. - Hands-on experience with Snowflake, including the Native App Framework or Snowpark. - Proven track record delivering architecture documentation for platform reviews or compliance processes. - Experience publishing or contributing to a Snowflake Marketplace application. - Familiarity with dbt, Streamlit, or Snowflake Cortex. - Experience with Talend or similar ETL migration projects. - Strong written communication skills — this role produces documentation that goes to external reviewers. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Australia Workplace: Remote ABOUT THE TEAM The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists. WHAT YOU WILL DO - Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform. - API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services. - Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools. - Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation. - Oncall: Participate in the daytime oncall rotation along with the rest of the team. - Developer Experience: Design and implement developer tools, SDKs, and documentation that enable users to leverage ClickHouse’s AI/ML capabilities. WHAT YOU WILL BRING ALONG - 5+ years of software engineering experience in production environments - Exposure to working directly with AI/ML technologies - Backend development experience in TypeScript or Python, with a focus on API design and service architecture - A high level of ownership and can drive features from concept to production with minimal supervision - Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders Nice to have - Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases - Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment - Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Задачи: — Проектировать, разрабатывать и обслуживать масштабируемые серверные системы для поддержки развертывания. — Создавать надежные и эффективные API в платформу GotIt. — Создавать системы хранения и поиска данных, оптимизированные для обработки больших объемов текстовых данных, необходимых для задач обучения и вывода. — Выявлять проблемные места в производительности и оптимизировать, повышая эффективность и оперативность серверных служб. — Внедрять передовые методы обеспечения безопасности для защиты конфиденциальных данных и обеспечения соответствия отраслевым стандартам и правилам. Требования: — Степень бакалавра или магистра в области компьютерных наук, инженерии или смежных областях. — Минимум 5 лет опыта в серверной разработке с упором на проектирование и внедрение масштабируемых систем. — Опыт серверной разработки на Kotlin, либо Java, но с переходом на Kotlin. — Знание английского языка. — Опыт работы с реляционными базами данных (PostgreSQL) и разработка эффективных моделей данных. — Опыт проектирования и разработки RESTful API и использования WebSocket. — Знание облачных платформ AWS, Azure или Google Cloud, опыт развертывания и управления серверными службами в облаке. — Понимание принципов DevOps и опыт работы с Docker, Kubernetes, CI/CD. — Знания в области машинного обучения, знакомство с TensorFlow, PyTorch является плюсом. — Опыт работы с технологиями и платформами обработки естественного языка (NLP). — Опыт работы в Agile. — Вклад в проекты с открытым исходным кодом или активное участие в технических сообществах. — Опыт работы с технологиями больших данных, такими как Apache Hadoop или Spark. Условия: — Частичная занятость. — Возможность присоединения к международной команде на постоянной основе на полный день. — Возможность стать руководителем направления. — Возможность путешествий/переезда в США.

Location: Costa Rica Position Overview Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success. Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality. Key Responsibilities Troubleshoot, configure, and maintain SD-WAN infrastructure and services. Monitor network performance, identify bottlenecks, and implement enhancements. Provide advanced troubleshooting and problem resolution for SD-WAN environments. Lead network projects, including firmware, patches, vulnerabilities, and documentation. Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies. Perform root cause analysis for complex network problems and develop permanent solutions. Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. Provide essential support to voice and data customers, ensuring prompt and effective service delivery. Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. Document all support activities accurately within the ticketing system. Assisted in coordinating remote field engineer dispatches and provided support during on-site visits. Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. Support change requests and assist in troubleshooting customer configurations. Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities. Conduct regular security audits and participate in security incident response activities. Skills Required Excellent English Communication skills (Written and verbal). Extensive experience with SD-WAN technologies and solutions. Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. Ability to work on rotating shifts and on-call rotations. Minimum of 5 years of experience in a network operations center or similar environment. Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec. Experience of shift work. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Experience with cloud services (AWS, Azure, GCP) and networking capabilities. Preferred Education, Skills, and Experience CCNP certification or equivalent level of knowledge and experience. Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable. Bachelor’s degree in computer science, Information Technology, or a related field or experience. Experience supporting carrier-level data services such as fiber optic and electrical circuits. Experience supporting carrier-level voice service such as trunking and hosted phone services. Experience supporting routers, switches, and phone platforms. Experience supporting Sonus Session Border Controller. Experience supporting Netsapiens Hosted Platform or similar platforms. Experience with call routing. Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark. Ability to effectively prioritize workload. Resourceful, innovative, and creative. Ability to work extra hours as needed. Work in a fast-paced and ever-changing environment.z The company offers: Fully remote position. Competitive salary with bonuses. Wide range of Hardware Options. Growing company. Collaborative and Dynamic Team. Legal disclaimer: Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.

Location: Colombia Position Overview Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success. Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality. Key Responsibilities Troubleshoot, configure, and maintain SD-WAN infrastructure and services. Monitor network performance, identify bottlenecks, and implement enhancements. Provide advanced troubleshooting and problem resolution for SD-WAN environments. Lead network projects, including firmware, patches, vulnerabilities, and documentation. Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies. Perform root cause analysis for complex network problems and develop permanent solutions. Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. Provide essential support to voice and data customers, ensuring prompt and effective service delivery. Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. Document all support activities accurately within the ticketing system. Assisted in coordinating remote field engineer dispatches and provided support during on-site visits. Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. Support change requests and assist in troubleshooting customer configurations. Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities. Conduct regular security audits and participate in security incident response activities. Skills Required Excellent English Communication skills (Written and verbal). Extensive experience with SD-WAN technologies and solutions. Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. Ability to work on rotating shifts and on-call rotations. Minimum of 5 years of experience in a network operations center or similar environment. Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec. Experience of shift work. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Experience with cloud services (AWS, Azure, GCP) and networking capabilities. Preferred Education, Skills, and Experience CCNP certification or equivalent level of knowledge and experience. Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable. Bachelor’s degree in computer science, Information Technology, or a related field or experience. Experience supporting carrier-level data services such as fiber optic and electrical circuits. Experience supporting carrier-level voice service such as trunking and hosted phone services. Experience supporting routers, switches, and phone platforms. Experience supporting Sonus Session Border Controller. Experience supporting Netsapiens Hosted Platform or similar platforms. Experience with call routing. Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark. Ability to effectively prioritize workload. Resourceful, innovative, and creative. Ability to work extra hours as needed. Work in a fast-paced and ever-changing environment.z The company offers: Fully remote position. Wide range of Hardware Options. Growing company. Collaborative and Dynamic Team. Legal disclaimer: Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.