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Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Public Sector customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software.  You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will also directly collaborate and innovate with the Product and Engineering teams to ensure we are supporting and continuing to build solutions that our customers love. What you’ll do: Lead technical implementations and drive adoption of Chainguard images, helping Public Sector customers build securely with open source software across their organization. Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build Maintain appropriate account level architecture and share best practices and lessons learned across the organization Be a team player - collaborate, teach, and learn from the Chainguard team What we're looking for: 4+ years of experience in a post-sales role supporting clients in the Public Sector. 8+ years of experience developing high-performance multi-tier applications. Strong experience in Kubernetes, Containers, and modern software security practices. Experience with compliance frameworks such as FedRAMP, NIST 800-53, or CMMC Ability to communicate technical concepts to different audiences, from engineers to executives. Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems Bachelor’s Degree with a focus in Computer Science, Software Engineering, or Information Technology Strong working experience with software development processes, practices, and software engineering design concepts Ability to work effectively with cross-functional engineering teams and business partners Excellent written and verbal communication skills Willingness to travel up to 15% for customer engagements Due to the nature of the work performed, U.S. citizenship is required. Compensation: up to $195,000 base salary + bonus + equity About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands. Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development. English & Polish Classes: Improve your language skills with access to English and Polish classes. This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com

Location: Limassol Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus

Location: Barcelona Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands. Life & Critical Illness Cover: Protect your future with our life and critical illness cover. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program. Sport Compensation: Stay fit and active with our sport compensation benefit. Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers. English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes. Continuous Professional Development: Propel your career with continuous opportunities for professional development.

Location: London Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Lion Studios Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. Role Overview As our Ad Monetisation Analyst , you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations. A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio.. Key Responsibilities Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios. Design and execute monetisation-related product decisions. Lead integration, testing, and rollout of new monetisation partners. Manage relationships with ad providers. Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments Comfort designing and reading A/B tests with statistical rigor Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency Required Skills, Knowledge and Expertise More than 3  years of experience in ad monetisation in gaming. Hands-on experience with MAX mediation platform. Ability to adapt quickly to new tools, dashboards, or analytical frameworks. Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment. Knowledge of Looker for analytics and reporting is a plus Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Daily Free Lunch: when in the office you get £12 every day to order from JustEat. Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Life Assurance & Group Income Cover: Financial protection for you and your loved ones. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash. Dental Cover: Opt-in (P11d benefit). Cycle to Work Scheme: Salary sacrifice bike purchase scheme. Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States. This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents. This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network. Your responsibilities will include: Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance Serve as the primary authority and escalation point for all transportation security matters within the US Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability Operational Scope Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers Travel within the United Statesrequired for route assessments, partner reviews, and incident response We expect you to have: Significant experience in transportation security,logistics security, or in-transit operational risk management Proven experience owning security or operations across a large geographic region (US experience strongly preferred) Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners Demonstrated experience leading incident response and managing complex in-transit security events Ability tooperate independently with a high degree of ownership and accountability Strong stakeholder management and communication skills across internal and external partners Analytical and structured approach to risk assessment and problem-solving Fluent English (spoken and written) It will be an added bonus if you have: Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware) Background in law enforcement, military, or corporate security Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms) Familiarity with supply chain security (TAPA TSR) Experience working in a global organization with cross-regional coordination Operational Expectations This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours Operates within a global environment requiring coordination across multiple time zones Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $134,000 — $167,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote-Texas; New York; Remote Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform. We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success. WHAT YOU'LL DO AT UIPATH - Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts - Achieve agreed-upon sales targets and outcomes within quarterly schedules - Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions - Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks - Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions - Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations - Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly - Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs - Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices - Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows WHAT YOU'LL BRING TO THE TEAM - 7+ years of solution/value selling experience - 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred - Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions - Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience - Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding - Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution - Successful year-over-year quota attainment and experience growing an enterprise client portfolio - Proven success consistently selling new business and new logos - High aptitude for cross-functional collaboration and influence internally and externally - Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions - Ability to provide valuable insights into improving customers' business operations - Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions - Bachelor's degree preferred - Ability to travel approximately 50% - Candidates must be authorized to work in the United States #LI-BS1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Europe Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences. Responsibilities - Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions. - Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution. - Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs. - Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring. - Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks. - Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve. Requirements - Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics. - Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments. - Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication. - Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs). - Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders. - Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable. What it’s like to work at Eneba *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice

Location: London; Amsterdam ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As Staff AI Deployment Strategist, you will shape how some of the most ambitious enterprises in the UK & Nordics region adopt frontier AI at scale. This is a senior, high-impact role at the intersection of strategy, technology, and execution. You will work directly on Mistral’s most strategic opportunities and largest deliveries, helping customers move from ambition to measurable business outcomes. You will frame complex AI transformation programs, turn executive priorities into actionable roadmaps, and ensure that Mistral delivers systems that are valuable, scalable, and trusted. You will also act as a senior sponsor on our most critical customer programs, bringing judgment, structure, and delivery excellence to high-stakes engagements. Your mandate is to raise the ambition and quality of AI adoption: helping customers identify where AI can create step-change value, making the right trade-offs, and ensuring that execution matches the strategic promise. This role is ideal for an experienced strategy consultant, transformation leader, or senior operator who wants to move from advising on change to building it directly with frontier AI technology.   WHAT YOU WILL DO - Shape high-impact AI transformations - Partner closely with Mistral’s Sales leadership in the UK & Nordics to qualify opportunities, align on account strategy, and drive executive engagement. - Work with senior customer stakeholders to identify where frontier AI can create material business value. - Structure complex opportunities into clear, credible, and executable transformation programs. - Translate strategic ambition into delivery roadmaps, success metrics, and operating plans. - Help customers make the right trade-offs between ambition, feasibility, speed, and long-term scalability. - Sponsor Mistral’s most strategic deliveries - Act as a senior sponsor on the largest and most complex customer programs, primarily in the UK & Nordics and potentially cross-region as priorities evolve. - Ensure delivery quality, executive alignment, and measurable business impact. - Anticipate risks, unblock decisions, and help teams navigate ambiguity in high-stakes environments. - Bring senior judgment to moments where scope, resources, timelines, or expected value need to be clarified. - Build repeatable deployment excellence - Turn lessons from strategic engagements into reusable approaches, playbooks, and patterns. - Raise the bar for how AI programs are qualified, framed, delivered, and scaled. - Act as a senior relay for the Solutions organization in the region, helping teams adopt shared best practices, adapt them thoughtfully to local market specificities when needed, and strengthen the quality of execution. - Work hand in hand with Solutions leadership to connect customer realities, delivery patterns, and field feedback into practical ways of improving how Mistral deploys AI. - Help codify what great enterprise AI deployment looks like across industries and use cases. - Contribute to a Solutions culture that combines strategic clarity, technical depth, and strong execution. - Develop and multiply senior DS impact - Coach Deployment Strategists on strategic problem-solving, executive communication, and delivery leadership. - Help teams raise the quality of their work on the highest-impact opportunities. - Identify capability gaps and contribute to hiring, staffing, and development priorities. - Act as a force multiplier across accounts, teams, and regions where your experience can have the highest leverage.     WHAT WE'RE LOOKING FOR   You are a senior, highly capable professional with strong executive presence, excellent business judgment, and a track record of leading complex strategic or transformation work. Typical indicators we’re looking for include: - 8–10+ years of professional experience in strategy consulting, digital transformation, AI, enterprise technology, or a similarly demanding environment. - Experience operating at Partner, Principal, Engagement Manager, Director, or equivalent level in a top-tier strategy consulting or transformation context. - A strong ability to structure ambiguous problems, identify value, and turn strategy into execution. - Experience leading large accounts, complex programs, or senior customer relationships. - The credibility to engage with executives and C-level stakeholders on business priorities, trade-offs, and impact. - Strong analytical and commercial judgment, with the ability to challenge assumptions constructively. - Comfort working at the frontier of technology, even when solutions are evolving quickly and the path is not fully defined. - A low-ego, high-ownership mindset and a desire to build with customers and teams, not just advise from a distance. - Fluency in English; German is a strong plus.   Hiring Process   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview  • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Munich Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   As Staff AI Deployment Strategist, you will shape how some of the most ambitious enterprises in the DACH region adopt frontier AI at scale. This is a senior, high-impact role at the intersection of strategy, technology, and execution. You will work directly on Mistral’s most strategic opportunities and largest deliveries, helping customers move from ambition to measurable business outcomes. You will frame complex AI transformation programs, turn executive priorities into actionable roadmaps, and ensure that Mistral delivers systems that are valuable, scalable, and trusted. You will also act as a senior sponsor on our most critical customer programs, bringing judgment, structure, and delivery excellence to high-stakes engagements. Your mandate is to raise the ambition and quality of AI adoption: helping customers identify where AI can create step-change value, making the right trade-offs, and ensuring that execution matches the strategic promise. This role is ideal for an experienced strategy consultant, transformation leader, or senior operator who wants to move from advising on change to building it directly with frontier AI technology.   WHAT YOU WILL DO   - Shape high-impact AI transformations - Partner closely with Mistral’s Sales leadership in DACH to qualify opportunities, align on account strategy, and drive executive engagement. - Work with senior customer stakeholders to identify where frontier AI can create material business value. - Structure complex opportunities into clear, credible, and executable transformation programs. - Translate strategic ambition into delivery roadmaps, success metrics, and operating plans. - Help customers make the right trade-offs between ambition, feasibility, speed, and long-term scalability. - Sponsor Mistral’s most strategic deliveries - Act as a senior sponsor on the largest and most complex customer programs, primarily in DACH and potentially cross-region as priorities evolve. - Ensure delivery quality, executive alignment, and measurable business impact. - Anticipate risks, unblock decisions, and help teams navigate ambiguity in high-stakes environments. - Bring senior judgment to moments where scope, resources, timelines, or expected value need to be clarified. - Build repeatable deployment excellence - Turn lessons from strategic engagements into reusable approaches, playbooks, and patterns. - Raise the bar for how AI programs are qualified, framed, delivered, and scaled. - Act as a senior relay for the Solutions organization in the region, helping teams adopt shared best practices, adapt them thoughtfully to local market specificities when needed, and strengthen the quality of execution. - Work hand in hand with Solutions leadership to connect customer realities, delivery patterns, and field feedback into practical ways of improving how Mistral deploys AI. - Help codify what great enterprise AI deployment looks like across industries and use cases. - Contribute to a Solutions culture that combines strategic clarity, technical depth, and strong execution. - Develop and multiply senior DS impact - Coach Deployment Strategists on strategic problem-solving, executive communication, and delivery leadership. - Help teams raise the quality of their work on the highest-impact opportunities. - Identify capability gaps and contribute to hiring, staffing, and development priorities. - Act as a force multiplier across accounts, teams, and regions where your experience can have the highest leverage.     WHAT WE'RE LOOKING FOR   You are a senior, highly capable professional with strong executive presence, excellent business judgment, and a track record of leading complex strategic or transformation work. Typical indicators we’re looking for include: - 8 to 10+ years of professional experience in strategy consulting, digital transformation, AI, enterprise technology, or a similarly demanding environment. - Experience operating at Partner, Principal, Engagement Manager, Director, or equivalent level in a top-tier strategy consulting or transformation context. - A strong ability to structure ambiguous problems, identify value, and turn strategy into execution. - Experience leading large accounts, complex programs, or senior customer relationships. - The credibility to engage with executives and C-level stakeholders on business priorities, trade-offs, and impact. - Strong analytical and commercial judgment, with the ability to challenge assumptions constructively. - Comfort working at the frontier of technology, even when solutions are evolving quickly and the path is not fully defined. - A low-ego, high-ownership mindset and a desire to build with customers and teams, not just advise from a distance. - Fluency in English; German is a strong plus.   We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.   Hiring Process   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview  • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Berlin, Germany Workplace: onsite ABOUT YOU We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help. Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role. If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. RESPONSIBILITIES Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff. Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems. Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus. Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged. Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech). Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations. Create and maintain clear IT documentation and runbooks for the systems and processes you own. REQUIREMENTS At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance. Professional working proficiency in English and German , with the ability to explain technical concepts clearly to non-technical colleagues. Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN). Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery. Excellent interpersonal skills with a genuine customer-service mindset. Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly. Proactive and organized, eager to learn, with strong practical problem-solving skills. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Seychelles Independent Non-Executive Director (Resident), Seychelles About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. Our Seychelles business has operated since 2017 and now sits within the licensing regime established by the Virtual Asset Service Providers Act of Seychelles 2024 (the VASP Act). We are seeking an Independent Non-Executive Director, resident in Seychelles, to join the board of our Seychelles entity to supplement its board of governance with an independent resident non-executive director. About the Role As an Independent Non-Executive Director and Resident Director of our Seychelles entity, you will bring independent challenge to strategy, risk and conduct, hold management to account on behalf of shareholders and stakeholders, and provide the resident board presence that the licence and the entity's governance arrangements require. The role exists to do three things at once: provide independent challenge; satisfy the Seychelles Financial Services Authority (the FSA) that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act; and provide local substance in Seychelles. The entity operates within the group's global governance, risk and compliance framework while remaining separately accountable to its own board and to its regulator. The Board comprises a mix of executive and independent non-executive directors. This is a genuinely resident role. The appointee must be physically present in Seychelles, attend board and management meetings in person, and be available to engage with the FSA and the entity's advisers in Seychelles. A non-executive director carries the same general legal responsibilities to the entity as any other director, and must perform those duties faithfully, efficiently and diligently to a standard commensurate with the role and with their own knowledge, skills and experience. What You’ll Be Doing Independentally Challenge Bring an external and independent perspective to strategy, risk and conduct, and hold management to account on behalf of shareholders and stakeholders. Provide constructive challenge and strategic guidance, and offer specialist advice to the Board. Scrutinise the performance of management and of individual executive directors against agreed goals, and monitor how that performance is reported. Act in good faith, honestly and responsibly, and make decisions objectively in what you consider to be the interests of the entity. Regulatory Standing & Local Substance Satisfy the FSA that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act. Provide the physical, resident board presence in Seychelles that the licence and the entity's governance arrangements require. Attend board and management meetings in person, and engage with the FSA and the entity's advisers in Seychelles as required. Collective Board Responsibilities Promote the long term sustainable success of the entity, generating value for shareholders and contributing to wider society. Establish the entity's purpose, values and strategy, and satisfy the Board that its culture is aligned to them. Provide effective, prudent and ethical oversight, act with integrity, lead by example and promote the desired culture. Ensure the resources needed to meet the entity's objectives are in place, and measure performance against them. Establish and lead within a framework of prudent and effective controls that allows risk to be assessed and managed. Ensure effective engagement with shareholders and stakeholders. Ensure workforce policies and practices are consistent with the entity's values. Individual Director Responsibilities Satisfy yourself on the integrity of the entity's financial information, its financial controls, and whether its risk management systems are robust and defensible. Determine appropriate remuneration for executive directors, and play a leading part in appointing and, where necessary, removing them. Contribute to the entity's succession planning. Uphold the highest standards of integrity, and support the chairperson in setting the values, behaviours and culture of the boardroom and beyond. Committee Service Serve on one or more board committees where required. The relevant terms of reference will be provided on appointment. What We Look for in You Resident in Seychelles, and currently holding the right to reside and work there. Able to satisfy the FSA's fitness and propriety assessment. Board level or senior governance experience in a regulated financial services, banking, insurance, fiduciary or corporate services business. Working knowledge of anti-money laundering and counter terrorist financing obligations, and of the Seychelles regulatory environment. Financial literacy sufficient to interrogate financial statements, controls and risk reporting without support. Demonstrable independence of mind, and the willingness to challenge management and record dissent. Fluent in English, with excellent communication and stakeholder management abilities. What Will Make You Stand Out Experience of virtual assets, fintech, payments or capital markets. Prior regulatory experience. Experience chairing an audit, risk or compliance committee. Experience of a group structure where much of the operating activity sits outside the licensed entity's jurisdiction, and of the oversight challenge that creates. An established local network among Seychelles regulators, professional advisers and the financial services community. Why Join OKX ? Play a pivotal role in the governance of a successful virtual asset business. Bring independent oversight to a global crypto platform operating at scale across multiple jurisdictions. Work alongside an experienced board and a global leadership team in a high-growth industry. A defined, time-bounded commitment with genuine influence over strategy, risk and conduct. Ready to Reshape Finance? At OKX, we’re on a mission to make crypto accessible, secure, and transformative for the next billion users. Join us and help set the governance standard for virtual assets globally. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Istanbul, Türkiye Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment. What You’ll Be Doing Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations ( Law No. 5549 ) , SPK requirements and applicable internal policies. Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements. Support the preparation, review and maintenance of suspicious transaction reporting processes, including case analysis, supporting documentation, internal coordination and communication with MASAK where required. Assist in the handling of regulatory, law enforcement and official authority requests, ensuring that relevant information is reviewed, documented and provided in line with applicable regulatory timelines and internal procedures. Support the review of marketing campaigns, campaign terms and conditions, GTM materials, reward mechanics, influencer / KOL content, social media content, customer-facing communications, website / app content and research / educational materials from a local Compliance perspective. Assist in assessing marketing and customer-facing materials against Türkiye-specific regulatory expectations, including fair and clear communication, customer protection, misleading statements, investment advice risk, guaranteed return language, reward disclosures, crypto-asset reward mechanics and onshore / offshore separation. Support Compliance review of new products, product changes, customer journeys, product documentation, business initiatives and launch materials, helping ensure that local regulatory requirements are considered before implementation. Assist in the preparation and review of internal procedures, regulatory registers and control documents relating to Compliance-related product, system, marketing and operational enhancements. Support the monitoring of customer activity, risk indicators and compliance controls to help identify potential suspicious activity, financial crime risks, data-quality issues or process gaps requiring further review or escalation. Assist in identifying, documenting and following up on control gaps, system limitations and remediation needs, including issues affecting customer data, account status visibility, regulatory reporting, KYC flows and operational controls. Assist in regulatory mapping and horizon-scanning activities by tracking applicable MASAK, SPK and other relevant regulatory requirements, and supporting the mapping of obligations to internal processes, owners and controls. Support the preparation and maintenance of Compliance trackers, management reports, Board-level inputs, regulatory DDQs, audit support materials, internal knowledge bases and workflow mappings. Work closely with Product, Legal, Marketing, Customer Support, CDD, Risk, Operations and Global Compliance teams to support effective implementation of local regulatory requirements across business processes. Contribute to automation, reporting and operational-efficiency initiatives, including workflow mapping, data analysis, compliance tools and system enhancement requests. What We Look For In You 3 – 5 years of experience in compliance, AML/CFT, regulatory compliance, risk management, financial crime, internal controls, legal / regulatory advisory or a similar role, preferably within financial services, fintech, crypto, payments or another regulated environment. Background in technology-driven, fintech, financial services or regulated environments; crypto experience is a plus but not mandatory. Understanding of, or strong interest in, AML / CFT , KYC , EDD , sanctions , PEP , Travel Rule , customer due diligence , regulatory reporting, marketing compliance and customer protection controls . Familiarity with MASAK and SPK regulations/requirements Ability to interpret regulatory requirements and translate them into practical operational processes, controls, documentation, customer communications and product / system requirements. Experience or strong interest in reviewing marketing materials, campaign terms, customer-facing communications, product documentation, website / app content, research content or regulatory disclosures. Strong analytical, research and problem-solving skills, with the ability to identify risk patterns, control gaps and process weaknesses. Well-organised, detail-oriented and able to manage documentation, trackers, controls and multiple workstreams accurately. Strong written and verbal communication skills in English and Turkish, with the ability to collaborate effectively with cross-functional teams. Familiarity with compliance databases, case management systems, screening tools, reporting systems, data analysis or workflow automation is a plus. Proactive mindset, high integrity and ability to work in a fast-paced, technology-driven environment. Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn. Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement. You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience. WHAT YOU'LL DO - Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement. - Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion. - Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy. - Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. - Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts. - Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity. - Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations. WHAT YOU HAVE - Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend. - Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion. - Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent. - Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios. - Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally. - Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements. - Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Munich Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn. Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement. You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience. WHAT YOU'LL DO - Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement. - Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion. - Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy. - Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. - Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts. - Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity. - Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations. WHAT YOU HAVE - Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend. - Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion. - Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent. - Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios. - Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally. - Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements. - Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai