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Location: Columbus Humanities Arts & Technology Academy About the Team ACCEL Schools is seeking an 1:1 Instructional Aide at Columbus Humanities Arts & Technology Academy in Columbus, Ohio. Be part of the difference at Columbus Humanities Arts & Technology Academy. Serving K-8th grade students throughout North Columbus, Columbus Humanities Arts & Technology Academy (CHATA) is an award-winning public charter school scoring in the Top 25% of Ohio charter schools. CHATA’s global learning community represents 40 ethnicities and celebrates cultures through World Language instruction, class projects, and school-wide activities. The school’s Humanities and Arts focus is interwoven through all subject areas. Columbus Humanities Arts & Technology Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: The Instructional Aide assists the Teacher with classroom activities and helps to promote positive student behaviors in both academics and extra-curricular activities.  The Instructional Aide provides oversight to ensure student safety and a positive school climate.  The Instructional Aide assists the School Leader and Teachers by administering the assigned duties in conformity with the philosophy and policies of ACCEL Schools, the assigned school, the school’s governing board, the State Board of Education, and all applicable laws. Duties: Supports lessons taught by the teacher to individual students or groups of students and follows instructional plans as assigned by the Teacher or School Leader Helps plan classroom activities as directed by the Teacher and supports the Teacher in all student and parent relations Assists with school activities, including, but not limited to, parent-faculty nights, faculty meetings, assemblies, commencement exercises, fundraiser, chaperoning student activities, providing guidance for students, participating on faculty committees, etc. Performs clerical duties, including, but not limited to, grading papers and making copies Assists the Teacher in the use of classroom technology Helps maintain the cleanliness of the classroom, lunchroom and other school areas Understands, accepts, abides by, and implements the school’s philosophy and mission statement in all school activities Other duties as assigned, including, but not limited to, field trips, morning duty, dismissal duty, and lunch duty Performance Expectations: Works cooperatively with the Teacher and others Acts in accordance with directives from the Administrator (or designee) and teacher Contributes to a positive climate and culture by exhibiting high professional standard About You: Associate degree, two years of college coursework, or the passage of the Paraprofessional’s Exam Proficiency in MS Office Successful completion of BCI/FBI check Ability to meet educational standards as applicable Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently Understanding and ability to manage confidential information High quality written and verbal communication skills Physical ability to lift 25-40 lbs. Experience in a school or social services setting is a plus About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The starting hourly rate for this position is $16.50/hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Columbus Bilingual Central About the Team ACCEL Schools is hiring a highly qualified 3rd/4th Grade Teacher at Columbus Bilingual Central in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Columbus Bilingual Central!  Opening Fall 2025, our school fosters bilingualism and celebrates Latino heritage.  Our foundation rests on a strong educational and behavioral framework for students in grades K-5, including a consistent uniform policy, a supportive PBIS system and the innovative Blitz academic model designed to empower our students to achieve their full potential and become leaders in our diverse world. Columbus Bilingual Crentral is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $41,000 - 49,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Columbus Bilingual Central About the Team ACCEL Schools is seeking an Instructional Aide at Columbus Bilingual Central in Columbus, Ohio. Be part of the difference at Columbus Bilingual Central!  Opening Fall 2025, our school fosters bilingualism and celebrates Latino heritage.  Our foundation rests on a strong educational and behavioral framework for students in grades K-5, including a consistent uniform policy, a supportive PBIS system and the innovative Blitz academic model designed to empower our students to achieve their full potential and become leaders in our diverse world. Columbus Bilingual Crentral is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: The Instructional Aide assists the Teacher with classroom activities and helps to promote positive student behaviors in both academics and extra-curricular activities.  The Instructional Aide provides oversight to ensure student safety and a positive school climate.  The Instructional Aide assists the School Leader and Teachers by administering the assigned duties in conformity with the philosophy and policies of ACCEL Schools, the assigned school, the school’s governing board, the State Board of Education, and all applicable laws. Duties: Supports lessons taught by the teacher to individual students or groups of students and follows instructional plans as assigned by the Teacher or School Leader Helps plan classroom activities as directed by the Teacher and supports the Teacher in all student and parent relations Assists with school activities, including, but not limited to, parent-faculty nights, faculty meetings, assemblies, commencement exercises, fundraiser, chaperoning student activities, providing guidance for students, participating on faculty committees, etc. Performs clerical duties, including, but not limited to, grading papers and making copies Assists the Teacher in the use of classroom technology Helps maintain the cleanliness of the classroom, lunchroom and other school areas Understands, accepts, abides by, and implements the school’s philosophy and mission statement in all school activities Other duties as assigned, including, but not limited to, field trips, morning duty, dismissal duty, and lunch duty Performance Expectations: Works cooperatively with the Teacher and others Acts in accordance with directives from the Administrator (or designee) and teacher Contributes to a positive climate and culture by exhibiting high professional standard About You: Associate degree, two years of college coursework, or the passage of the Paraprofessional’s Exam Proficiency in MS Office Successful completion of BCI/FBI check Ability to meet educational standards as applicable Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently Understanding and ability to manage confidential information High quality written and verbal communication skills Physical ability to lift 25-40 lbs. Experience in a school or social services setting is a plus About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The starting hourly rate for this position is $16.00/hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Capital City Sports Academy About the Team ACCEL Schools is hiring a highly qualified 2nd Grade Teacher at Capital City Sports Academy in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Capital City Sports Academy is a tuition-free public charter school serving grades K–8 in Columbus, Ohio. We build athletics into the academic day — not after it. Every student gets a double dose of reading and math in small groups, daily sports, and social-emotional learning that builds confidence, discipline, and character. Students compete in basketball, soccer, volleyball, cheerleading, and flag football, and every student makes the team.Capital City Sports Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $38,000 - 47,500.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDELM

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: As an Engineering Manager on the Next.js team, you’ll help build and lead the team behind the open source framework that powers millions of applications. This is a hands-on player/coach role: you’ll be an engineer first and a manager second, spending most of your time on technical leadership and engineering execution. You’ll guide the evolution of Next.js across rendering, caching, routing, build systems, and developer tooling, working with Product, Design, and engineers across Vercel. This is a hybrid role with 3 in-office days per week in San Francisco or New York City. What you'll do: Write production code, review pull requests, and debug difficult production issues and performance regressions, contributing directly to the framework and its supporting systems Lead major technical initiatives from exploration through architecture, implementation, rollout, and production follow-through Set technical direction across rendering, caching, routing, build systems, runtime behavior, and developer tooling, and raise the bar for code quality, testing, performance, and reliability Coach engineers through pairing, design reviews, and code reviews, set clear expectations, support career development, and take part in hiring Work in public with open-source contributors and partner with Product, Design, Infrastructure, and Developer Experience teams, so framework changes integrate cleanly with the Vercel platform What you need: 8+ years of software engineering experience Led engineers or small technical teams as a team lead, tech lead, staff engineer, engineering manager, or founder Recent experience writing, reviewing, and shipping production code Technical depth in React, framework architecture, or the systems behind a large-scale open source project, including rendering, caching, routing, build tooling, and runtime behavior Built products or infrastructure for developers Use AI tools in your own engineering workflow Compensation & Benefits: Competitive compensation package, including equity. Inclusive healthcare package. Learning and growth support, including mentorship and opportunities to attend events that build your network and skills. Flexible time off. The equipment you need to do your role, plus a work-from-home budget to outfit your space. The San Francisco, CA base pay range for this role is $230,000 to $340,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program, depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching (Coaching Effectiveness), (Coaching Outcomes), psychotherapy [(Blended Care effectiveness), (Examining Blended Care impact)], (medication management), and overall workforce mental health programs [(Presenteeism impact), (Impact of psychotherapy)] provide strong evidence for the clinical effectiveness of these evidence-based treatment programs. We are looking for an experienced psychologist with a passion for writing, intervention development, and skills training to contribute to our care programs (including but not limited to our parent coaching program, other programming related to youth and families, as well as adult programs).  For this role, strong expertise in child evidence-based mental health interventions is required. This position will be dedicated to writing on clinical topics and upholding a high quality bar for clinical content and programming.  You will be part of a highly skilled, creative, and collaborative team with an established track record for developing effective and engaging interventions and digital clinical materials on emotional wellness and psychotherapy skills.  By directly reaching tens of thousands of clients, your work on interventions and digital clinical materials will help create meaningful positive change on a large scale. Responsibilities: Writing new, engaging clinical content including storytelling and dialogue Developing clinical curriculums and outlines for digital clinical materials Identifying and proposing clinical topics for materials related to evidence-based care (e.g., parenting and managing child externalizing symptoms, youth and families more broadly, adult mental well-being) Reviewing, updating, and editing clinical content to ensure adherence to up-to-date treatment standards Receiving and incorporating significant feedback on your proposals and writing Conducting trainings to help disseminate the use of digital clinical materials Collaborating cross-functionally to produce educational materials and support clinical programming Completing extensive literature reviews to inform outcomes measure selection for a variety of child mental health presentations Conducting presentations and reviewing written content for customers/broader public audience Qualifications: PsyD, PhD in Clinical / Counseling / School psychology Must have a specialization in pediatric mental health Passionate about increasing access to child mental health and family-based interventions Very strong clinical training and experience with providing evidence-based treatments for child mental health across a variety of clinical presentations (e.g., behavioral parent training, behavior therapy, exposure-based CBT, IPT, ACT, DBT, ERP) Excellent writer with demonstrated writing experience, passionate about writing on clinical topics 3+ years of postdoctoral clinical experience in providing evidence-based treatments for child mental health disorders Experience with creating clinical materials for and training providers to deliver child mental health interventions is a plus Able to think outside the box to create innovative and accessible mental health solutions, openness to working with coaches and paraprofessionals to implement evidence-based skills Comfortable with technology Thrives in a fast-paced environment - we move quickly to develop and evaluate clinical programs thus we seek people who are comfortable with constant change, feedback, and improvement Independent, open-minded, non-judgmental, compassionate, and flexible, with excellent interpersonal skills (communication and listening) Functions well in cross-functional contexts (collaborative); previous experience in digital mental health teams (working with Product, Engineering, Marketing, etc.) is a plus Note on Generative AI for Applicants While this role is dedicated to the clinical application of generative AI, we are seeking the unique clinical expertise and nuanced clinical judgment that only highly-trained clinicians can provide. As such, we ask that you do not use generative AI to develop your application materials (including cover letter) or when responding to interview questions.  "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Sr. Clinical Product Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: San Francisco Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an AI Enablement Manager to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The IT team makes sure every Patreon employee has the tools they need to build and support our product. We sit alongside Workplace, People Operations, and Systems which gives us a view across every business function and the access to act on what we see. You’ll join a team that already administratively owns the AI stack, the identity and access layer, and the systems that connect them. About the Role Patreon runs on a modern AI stack (Claude, Zapier, Replit, Gemini, Databricks and more), and most of the company uses it daily. What we have not yet built is the connective tissue between the people who know their workflows best and the practices that turn those workflows into durable, governed tools. This role owns that connection. You will work alongside teams across the company to redesign how work gets done, in two directions at once: building new workflows and tools with AI, and making existing workflows AI-enabled so that the systems people already rely on become faster and smarter. Some of that you will build yourself. Some of it will help enable non-eng teams to build. All of it you will ship with the same discipline necessary to maintain systems over time: version control, review, testing, staged rollout, monitoring and a clear ownership. The scope is company-wide and the role is an individual contributor with real autonomy. You will set the roadmap, run intake, and be accountable for a portfolio of deliverables and the metrics behind them. These deliverables support Patreon's push for operating leverage: a company where every function gets measurably more done as AI becomes part of how work happens, without trading away data integrity or trust. Rough time allocation is a guide, not a rule. PARTNER WITH ENGINEERING TO ENABLE NON-ENG TEAMS TO BUILD INTERNAL TOOLS (ABOUT 25%) - Operate as the standing bridge between business functions and Engineering. Write problem statements, MVP definitions, data contracts and success criteria that engineers can build to support non-eng tooling. - Carry prototypes into internal production in partnership with Engineering: participate in design and code review for internal tools, and own the business side of launch and post-launch iteration - Co-own, with Engineering and Security, the standards for how AI-enabled workflows touch production data: data classification, read and write permissions, connector and agent approval, audit logging, retention, and what must never leave a governed environment - Help Engineering prioritize internal tooling work by bringing quantified business impact, clear scope and committed business owners to the table DISSECT WORKFLOWS AND CO-BUILD AUTOMATION WITH THEIR OWNERS (ABOUT 30%) - Map high-friction workflows end to end with the people who run them, and identify where AI removes steps, where it augments judgment, and where it should stay out - Co-build with the owner using no-code and low-code platforms (Zapier, Claude, Replit, Google Workspace, Slack). The owner leaves able to run, monitor and extend what you built together - Make existing systems AI-enabled where that beats building something new: layering agents, summarization, classification or routing onto tools teams already use - Run a lightweight intake and prioritization process for requests, scored on impact, effort, data readiness and risk - Carry light product and project management for each build: scope, milestones, stakeholder updates, launch, and a named owner afterward - Maintain a shared library of reusable automations, prompts, agents and templates with clear ownership and discoverability RAISE AI LITERACY AND DEVELOP POWER USERS (ABOUT 20%) - Design and deliver role-based enablement for low-adoption users, built around their actual work rather than generic tool training - Identify and develop at least one power user per function, with a defined path from first use to independent builder - Publish company-wide skills, prompts and workflow templates, with a cadence for keeping them current as tools change - Run office hours, demo days and show-and-tell sessions that surface what teams have built and what they need next MEASURE ADOPTION AND REPORT IMPACT (ABOUT 10%) - Own adoption metrics across the AI stack: active use by function, depth of use (templates reused, automations running, agents in production), and outcome impact (cycle time, ticket deflection) - Extend the existing AI adoption dashboard and publish a monthly readout to leadership with recommendations on where to invest, simplify or stop - Quantify the impact of individual builds so the portfolio can be ranked on evidence GOVERN, ASSESS AND PLAN (ABOUT 15%) - Own the tool cost and benefit view: usage against spend by platform, consolidation recommendations, renewal inputs - Run a periodic assessment of AI maturity by function and maintain a rolling 6 to 12 month roadmap for enablement and internal tools - Design and apply change management for new tools and workflow changes, including comms, training sequences and feedback loops - Partner with Talent on AI fluency interviewing: contribute to rubrics, calibrate interviewers and help assess candidates for roles where AI fluency is a hiring criterion What you’ll need - 6+ years in roles such as business systems, internal tools, technical program management, solutions engineering, operations or enablement, with a track record of building things other people adopted - Hands-on fluency with current AI tools and no-code and low-code automation platforms (for example Zapier, Make, n8n, Claude, ChatGPT Enterprise, Replit or similar). You have built working automations and agents for real business processes, and you can show them - Working familiarity with how software is deployed: version control, code review, testing, environments, staged releases, monitoring and rollback. You do not need to write production software, but you can read and lightly modify code (Python, SQL, JavaScript), work with APIs, and hold your own in a design review - Experience translating between business stakeholders and engineers: writing requirements, defining MVPs, negotiating scope - Analytical skill to define instrumentation, pull usage data (SQL or spreadsheets), and present a clear "so what" to leadership - Experience designing learning or enablement programs that changed behavior, with evidence beyond attendance - Familiarity with data governance and responsible AI practices in a business context: data classification, permissions, vendor evaluation, risk review - Ability to set your own priorities in an ambiguous space, run multiple workstreams, and keep stakeholders informed across teams Bonus if you have: - Experience working closely with cross-functional partners in roles that are typically non-technical, so you understand how their work actually flows and where the friction lives - Experience with Databricks, Workday, Ashby, Lattice or similar enterprise systems - Experience building champions networks or power-user programs - Prior work on hiring rubrics or interview design We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Augusta, Georgia About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Purpose: We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Augusta area of Georgia area on a Per-Diem basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases. What You'll Do: Provide high quality care to primary and palliative patients in and around Augusta, GA. Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care. Effectively communicate with office staff and clinical operations across various internal platforms Provide high quality, patient centered care to a panel of patients Develop impressions, diagnosis, and treatment plans Foster trust and consult with patients, families, and caregivers during visits Order diagnostic testing as medically necessary Prescribe medications supplies and appropriate medically necessary interventions What You'll Need: Board Certified, with a valid NP or PA certification in the State of Georgia Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose Positive demeanor and strong people skills Ability to confidently problem solve and operate independently 1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required) What you'll get: A flexible schedule - so you can see your patients during a schedule that works for you Autonomy - so you can feel trusted to provide the best care possible. Support - from our in-house clinical team with any requests or orders. Growth - the opportunity to join our growing leadership team Compensation: $105,000- $145,000+ (depending on experience and other incentives) (full Time) #pink Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Remote About the Team At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web. As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission.  With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people. We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire. What You'll Do Own full-cycle recruiting across a broad mix of functions -  GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light Act as a trusted talent advisor to hiring managers as you partner with them on their searches,  bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes. Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process -  including for candidates we ultimately don't hire Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project What You'll Bring Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles. Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work. This Role is a Great Fit If You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us. You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you -  you reorient and keep moving You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams. You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Savannah, Georgia About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Purpose: We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Savannah, Georgia area on a Per-diem basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases. What You'll Do: Provide high quality care to primary and palliative patients in and around Savannah , GA. (Savannah, GA) Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care. Effectively communicate with office staff and clinical operations across various internal platforms Provide high quality, patient centered care to a panel of patients Develop impressions, diagnosis, and treatment plans Foster trust and consult with patients, families, and caregivers during visits Order diagnostic testing as medically necessary Prescribe medications supplies and appropriate medically necessary interventions What You'll Need: Board Certified, with a valid NP or PA certification in the State of Georgia Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose Positive demeanor and strong people skills Ability to confidently problem solve and operate independently 1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required) What you'll get: A flexible schedule - so you can see your patients during a schedule that works for you Autonomy - so you can feel trusted to provide the best care possible. Support - from our in-house clinical team with any requests or orders. Growth - the opportunity to join our growing leadership team Compensation: $PPV  (depending on experience and other incentives) (full Time) #pink Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Portugal Workplace: remote About the Role We are looking for a Proudct Designer– Integrations  Flow Studio to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the Bristol office or London. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: onsite About the Role We are looking for a Senior UI/UX Designer – Portals to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.

Location: Portugal Workplace: remote About the Role We are looking for a Senior UI/UX Designer – AI to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.

Location: Portugal Workplace: remote UI/UX Designer 2 – AI About the Role We are looking for a Senior UI/UX Designer – AI to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you ready to make your mark? About the Role We are looking for a Site Reliability Engineer (SRE) to improve the reliability of our AI and analytics platforms and the services that depend on them. As Intermedia expands its global product deployments, this role will strengthen SRE practices across production infrastructure, data pipelines, machine-learning services, customer-facing analytics, and AI-powered Voice and Unified Communications capabilities. You will partner with AI, data, product, and platform teams to build scalable, observable systems that deliver dependable insights and resilient customer experiences. What you will be doing: Run and improve production environments that support AI and AI workloads, data pipelines, analytics applications, and customer-facing services. Build software and automation to manage cloud infrastructure, data platforms, model-serving infrastructure, and application services. Define and measure service level indicators, service level objectives, and error budgets for AI and analytics services, including availability, data freshness, pipeline completion, and inference latency. Build end-to-end observability that correlates metrics, logs, and traces with data-quality signals, AI-service performance, and customer impact. Monitor and optimize the reliability, performance, capacity, and cost of batch and streaming workloads, analytics queries, and inference services. Partner with data engineering and machine-learning teams to make ingestion, transformation, feature, training, deployment, and reporting workflows production-ready. Automate CI/CD and production-readiness checks for data pipelines, model and prompt releases, schema changes, analytics applications, and dashboards. Detect and resolve data-quality incidents involving missing, stale, delayed, or anomalous data, schema drift, and broken lineage or dependencies. Design and test graceful degradation, dependency isolation, retry and fallback patterns, and recovery procedures for impaired AI, data, or downstream services. Improve the reliability of AI-powered Voice and Unified Communications capabilities such as speech recognition, transcription, summarization, intelligent routing, conversational assistance, and text-to-speech. Establish operational monitoring for model and AI-service behavior, including latency, throughput, error rates, drift indicators, and changes in output quality. Plan capacity and run performance, load, and resilience tests across compute-intensive AI workloads, distributed data processing, and analytics services. Lead incident response and post-incident improvement for AI and analytics services, using measurable actions to reduce recurrence and recovery time. Support secure and reliable access to cloud storage, processing, and query services used by analytics products and internal decision-making. Reduce operational toil and improve engineering productivity through platform tooling, runbooks, self-service automation, and clear operational standards. What you will bring to the role: Bachelor's degree in computer science, data engineering, software engineering, or another technical or scientific discipline, or equivalent practical experience. 4-7 years of experience in production operations, systems engineering, SRE or DevOps, software deployment, and maintenance of distributed production systems. Experience with cloud infrastructure, containers, Kubernetes, distributed systems, and scalable compute and storage services. Experience operating data processing, orchestration, storage, or analytics technologies, such as Kafka, Spark, Airflow, dbt, data warehouses, or comparable cloud services. Ability to use metrics, logs, traces, data-quality checks, freshness indicators, lineage, and service-level indicators to diagnose complex production issues. Experience with CI/CD, DataOps or MLOps practices, automated testing, controlled rollout, and rollback of data and AI service changes. Strong troubleshooting skills across Linux, applications, networks, APIs, data pipelines, and distributed service dependencies, with attention to security and access controls. Strong analytical problem-solving and cross-functional communication skills, with a proactive approach to reliability, performance, and continuous improvement. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you ready to make your mark? About the Role We are looking for a Site Reliability Engineer (SRE) to improve the reliability of our AI and analytics platforms and the services that depend on them. As Intermedia expands its global product deployments, this role will strengthen SRE practices across production infrastructure, data pipelines, machine-learning services, customer-facing analytics, and AI-powered Voice and Unified Communications capabilities. You will partner with AI, data, product, and platform teams to build scalable, observable systems that deliver dependable insights and resilient customer experiences. What you will be doing: Run and improve production environments that support AI and AI workloads, data pipelines, analytics applications, and customer-facing services. Build software and automation to manage cloud infrastructure, data platforms, model-serving infrastructure, and application services. Define and measure service level indicators, service level objectives, and error budgets for AI and analytics services, including availability, data freshness, pipeline completion, and inference latency. Build end-to-end observability that correlates metrics, logs, and traces with data-quality signals, AI-service performance, and customer impact. Monitor and optimize the reliability, performance, capacity, and cost of batch and streaming workloads, analytics queries, and inference services. Partner with data engineering and machine-learning teams to make ingestion, transformation, feature, training, deployment, and reporting workflows production-ready. Automate CI/CD and production-readiness checks for data pipelines, model and prompt releases, schema changes, analytics applications, and dashboards. Detect and resolve data-quality incidents involving missing, stale, delayed, or anomalous data, schema drift, and broken lineage or dependencies. Design and test graceful degradation, dependency isolation, retry and fallback patterns, and recovery procedures for impaired AI, data, or downstream services. Improve the reliability of AI-powered Voice and Unified Communications capabilities such as speech recognition, transcription, summarization, intelligent routing, conversational assistance, and text-to-speech. Establish operational monitoring for model and AI-service behavior, including latency, throughput, error rates, drift indicators, and changes in output quality. Plan capacity and run performance, load, and resilience tests across compute-intensive AI workloads, distributed data processing, and analytics services. Lead incident response and post-incident improvement for AI and analytics services, using measurable actions to reduce recurrence and recovery time. Support secure and reliable access to cloud storage, processing, and query services used by analytics products and internal decision-making. Reduce operational toil and improve engineering productivity through platform tooling, runbooks, self-service automation, and clear operational standards. What you will bring to the role: Bachelor's degree in computer science, data engineering, software engineering, or another technical or scientific discipline, or equivalent practical experience. 4-7 years of experience in production operations, systems engineering, SRE or DevOps, software deployment, and maintenance of distributed production systems. Experience with cloud infrastructure, containers, Kubernetes, distributed systems, and scalable compute and storage services. Experience operating data processing, orchestration, storage, or analytics technologies, such as Kafka, Spark, Airflow, dbt, data warehouses, or comparable cloud services. Ability to use metrics, logs, traces, data-quality checks, freshness indicators, lineage, and service-level indicators to diagnose complex production issues. Experience with CI/CD, DataOps or MLOps practices, automated testing, controlled rollout, and rollback of data and AI service changes. Strong troubleshooting skills across Linux, applications, networks, APIs, data pipelines, and distributed service dependencies, with attention to security and access controls. Strong analytical problem-solving and cross-functional communication skills, with a proactive approach to reliability, performance, and continuous improvement. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.