Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows.
Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform.
Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role offers the opportunity to shape the technical foundation of Harvey's AI platform and build an organization that will power the company's next phase of growth.
WHAT YOU'LL DO
- Lead and grow a high-performing team of software engineers responsible for Harvey's Model Infrastructure platform.
- Define the technical roadmap for model reliability, scalability, and operational excellence.
- Build highly reliable systems for model provisioning, capacity management, failover, and incident response across multiple AI providers.
- Own Harvey's multi-provider model platform, including provider integrations, SDK upgrades, API migrations, and onboarding new model providers.
- Drive the evolution of our Unified Model Controller (UMC) and Model Selector platform to automatically detect degraded models and intelligently route traffic based on health, latency, quality, compliance, and cost.
- Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end model telemetry.
- Partner with Product Engineering to support new model launches, capacity planning, experimentation, and proactive production monitoring.
- Lead initiatives to improve inference efficiency, reduce infrastructure costs, and increase model utilization across providers.
- Build the infrastructure foundation for Harvey's future model training efforts, including data pipelines, model operations, training environments, and AI platform capabilities.
- Partner with executive leadership on long-term AI infrastructure strategy and vendor relationships.
- Recruit, mentor, and develop exceptional engineering talent while fostering a culture of technical excellence and operational ownership.
WHAT YOU HAVE
- 8+ years of software engineering experience, including multiple years managing high-performing engineering teams.
- Experience leading teams responsible for large-scale distributed systems or cloud infrastructure.
- Strong technical background that enables you to guide architectural decisions and mentor senior engineers.
- Experience operating highly available production services with strong reliability and operational excellence.
- Experience building platforms that require scalability, observability, automation, and cost optimization.
- Strong cross-functional leadership skills with the ability to partner effectively across Engineering, Research, Product, and external vendors.
- Excellent communication skills and the ability to influence technical strategy across organizations.
- A passion for building teams and developing engineering talent.
NICE TO HAVE
- Experience with AI infrastructure, LLM serving, or machine learning platforms.
- Experience working with multiple model providers such as OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source model ecosystems.
- Experience building inference platforms, model gateways, traffic routing systems, or policy-based serving infrastructure.
- Experience with Kubernetes, cloud infrastructure, distributed systems, and large-scale observability platforms.
- Experience supporting GPU infrastructure, model training platforms, or ML infrastructure.
- Familiarity with data platforms and technologies such as Spark, Kafka, Flink, Airflow, or Iceberg.
- Experience leading organizations through periods of rapid growth and technical transformation.
COMPENSATION
$260,000 - $350,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia
We are seeking a
Dell Deployment Consultant (Russian Speaker)
to support the deployment, implementation, and integration of Dell Technologies solutions for enterprise customers. The ideal candidate will work closely with customers, project managers, and technical teams to plan, install, configure, and deploy Dell infrastructure solutions while ensuring successful project delivery and high customer satisfaction.
The role requires fluency in
Russian and English
, strong technical deployment experience, and the ability to manage customer engagements throughout the deployment lifecycle.
Key Responsibilities
Lead the deployment and implementation of
Dell Technologies
solutions for enterprise customers.
Install, configure, and deploy Dell infrastructure products, including servers, storage, virtualization, and related solutions.
Gather customer requirements and translate them into deployment plans.
Perform solution installation, configuration, testing, validation, and go-live activities.
Execute system upgrades, migrations, and deployment activities with minimal business disruption.
Collaborate with project managers, architects, engineers, and support teams throughout the project lifecycle.
Conduct system health checks and deployment verification.
Support hardware and software integration activities.
Perform troubleshooting during deployment and coordinate issue resolution with Dell technical support when required.
Develop implementation documentation, deployment guides, and technical reports.
Deliver knowledge transfer and end-user or administrator training.
Ensure deployments follow Dell best practices and customer requirements.
Provide post-deployment support and transition projects to the support team.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Fluent Russian and English (spoken and written) is mandatory.
3+ years of experience in deployment, implementation, or professional services.
Hands-on experience with
Dell Technologies
infrastructure solutions.
Experience deploying Dell PowerEdge Servers, Dell PowerStore, PowerMax, PowerScale, Unity XT, or other Dell storage solutions.
Experience with VMware vSphere or Microsoft Hyper-V virtualization platforms.
Knowledge of Windows Server and Linux operating systems.
Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and SAN technologies.
Experience with data migration and infrastructure deployment projects.
Strong troubleshooting and analytical skills.
Excellent customer-facing communication skills.
Preferred Qualifications
Dell Technologies certifications (DCA, DCS, DCE, or equivalent).
Experience with VMware, Microsoft, or Red Hat technologies.
Knowledge of backup and disaster recovery solutions.
Experience with cloud platforms such as Microsoft Azure or AWS.
Familiarity with automation and scripting tools such as PowerShell, Bash, or Python.
ITIL Foundation certification is an advantage.
Soft Skills
Strong customer service orientation.
Excellent communication and presentation skills.
Ability to manage multiple deployment projects simultaneously.
Strong organizational and documentation skills.
Ability to work independently and within international teams.
Willingness to travel if required.
Preferred Experience
Enterprise infrastructure deployment.
Data center implementation and migration projects.
Dell Technologies Professional Services experience.
Multi-country or multinational customer deployments.
Experience working in a consulting or system integrator environment.
Location: Cairo, Egypt; India; Amman, Jordan; Casablanca, Morocco; Beirut, Lebanon
Job Summary
We are looking for a
Data Loss Prevention (DLP) Implementation Consultant
to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.
Key Responsibilities
Activate and configure DLP software licenses.
Install and deploy the DLP Management Server.
Configure the DLP Server according to best practices.
Design, implement, and fine-tune DLP policies.
Configure policy rules for data protection and compliance.
Deploy DLP endpoint agents on Windows and macOS devices.
Validate agent communication with the DLP server.
Perform system testing and troubleshooting.
Monitor deployment progress and resolve implementation issues.
Collaborate with customer IT and security teams during implementation.
Prepare deployment documentation and configuration guides.
Conduct knowledge transfer sessions for customer administrators.
Support UAT and go-live activities.
Ensure implementation follows vendor and security best practices.
Benefits
Required Qualifications
Bachelor's degree in Computer Science, Information Security, or a related field.
3+ years of experience implementing enterprise DLP solutions.
Experience deploying DLP servers and endpoint agents.
Knowledge of Windows and macOS administration.
Experience creating and managing DLP policies.
Understanding of endpoint security and data protection concepts.
Familiarity with Active Directory and Group Policy.
Strong troubleshooting and analytical skills.
Excellent communication and documentation skills.
Preferred Qualifications
Experience with one or more DLP solutions such as:
Forcepoint DLP
Symantec DLP (Broadcom)
Trellix/McAfee DLP
Microsoft Purview DLP
Digital Guardian
CoSoSys Endpoint Protector
Security certifications such as Security+, CISSP, or vendor-specific certifications.
Experience with SIEM and endpoint security solutions.
Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).
Soft Skills
Customer-facing communication skills.
Strong documentation abilities.
Problem-solving mindset.
Ability to work independently.
Strong organizational skills.
Team collaboration.
Location: Cairo, Egypt; Amman, Jordan; India; Istanbul, Turkey; Lebanon; Casablanca, Morocco
Job Summary
We are seeking a
Boomi Technical Consultant
to design, develop, implement, and support integration solutions using the
Boomi Integration Platform (iPaaS)
. The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.
Key Responsibilities
Design, develop, and implement integration solutions using
Boomi AtomSphere
.
Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.
Develop APIs and web services using REST and SOAP.
Configure connectors, processes, mappings, profiles, and business rules.
Perform data transformation, validation, and error handling.
Deploy, monitor, and troubleshoot Boomi integrations.
Configure and manage Boomi Atoms, Molecules, and Atom Clouds.
Collaborate with functional consultants and business users to gather requirements.
Support API management and integration best practices.
Optimize integration performance and ensure system reliability.
Prepare technical documentation and deployment guides.
Provide production support and resolve integration issues.
Participate in testing, UAT, and go-live activities.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of hands-on experience with
Boomi AtomSphere
.
Experience developing enterprise integration solutions.
Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.
Experience with SQL and relational databases.
Experience integrating cloud and on-premises applications.
Knowledge of data mapping and transformation techniques.
Strong troubleshooting and debugging skills.
Excellent communication and problem-solving skills.
Preferred Qualifications
Boomi Professional Developer or Professional Architect Certification.
Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.
Knowledge of API Management and EDI integrations.
Experience with CI/CD pipelines and Git.
Familiarity with AWS, Azure, or GCP.
Knowledge of scripting languages such as JavaScript or Groovy.
Experience working in Agile environments.
Soft Skills
Soft Skills
Strong analytical and problem-solving abilities.
Excellent communication and stakeholder management.
Ability to manage multiple projects simultaneously.
Customer-focused mindset.
Strong documentation and organizational skills.
Ability to work independently and as part of a team.
Location: Indonesia; Malaysia; Thailand; China
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
What are we looking for?
We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally.
This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes.
If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you.
Working Setup
Work Days: Monday–Friday
Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams.
What will you be doing on a daily basis?
As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy:
Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines.
Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels.
Perform screening interviews to assess candidates’ experience, motivation, and cultural fit.
Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process.
Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends.
Provide insights on candidate landscape, compensation trends, and market availability.
Take ownership of candidate experience and build strong relationships with talent globally.
Work in a performance-driven environment focused on delivering consistent quality hires.
You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets.
Requirements
We would love to hear from you if you:
Are
fluent
in
Mandarin and
English
(minimum C1 level). Additional languages are a strong advantage.
Hold at least a
Bachelor’s degree
in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance.
Fresh graduates are highly encouraged to apply.
Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00.
Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage.
Have
up to 3 years of total full-time
experience (maximum)
. Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus.
Are motivated to build a career in recruitment and thrive in goal-oriented environments.
Possess strong communication skills and enjoy working in an international, fast-paced setting.
Are collaborative, proactive, and demonstrate a growth mindset.
Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory).
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance.
20 vacation days per year + local public holidays.
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
IT Support Coordinator (Contract Role)
Los Angeles, CA
*12-month contract
The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role.
RESPONSIBILITIES
Coordination with IT Support to balance workload.
Monitor queues of staff for issues needing responses.
Monitor unassigned queue to ensure prompt responses within SLA.
Communicate with customers as required: gathering additional information, informing them of changes.
Improve customer service, perception, and satisfaction with fast turnaround of customer requests.
Escalate service requests to appropriate teams as necessary.
Assists in day-to-day IT queue support operations with some supervision
Provide first-level basic support for end user issues
A point of contact to the customer for all types of service requests.
Maintains documentation with updates and changes
Triage service requests to address urgency and scope of impact.
Update KPI Dashboards weekly.
Develops and reports on JIRA dashboard analytics to drive support performance improvements
Work across other studios to bring ticket handling improvements and optimization across PSS
REQUIRED SKILLS
Basic computer and operating system skills
Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment
Excellent written and oral communication skills are required
Experience in a role involving direct customer contact (internal and external customers)
Ability to work in a team and communicate effectively.
Experience with Jira Service Management or other IT Service Management (Ticketing) tools
NICE-TO-HAVE SKILLS
CompTIA A+ Certification
Self-starter and ability to work with limited supervision
Degree in an IT associated field of study
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$36
—
$50 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Lomira, WI
Scheduler
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Drive the Planning Behind World-Class Mission-Critical Projects
The successful delivery of hyperscale data centers and mission-critical infrastructure depends on exceptional planning, coordination, forecasting, and execution.
From greenfield site development and utility installation through commissioning and final turnover, project schedules serve as the roadmap that aligns engineering, procurement, construction, logistics, quality, commissioning, and customer expectations.
As a
Scheduler
, you will play a critical role in developing and maintaining the integrated schedules that drive some of North America's largest and most complex hyperscale data center developments. Your efforts will help project teams identify risks, evaluate alternatives, establish priorities, and make informed decisions that support successful project delivery.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Scheduler
, you will be responsible for developing, maintaining, and analyzing integrated project schedules supporting large-scale hyperscale data center and mission-critical infrastructure projects.
During the early phases of project development, you will support planning efforts associated with site development, mass grading, underground utilities, telecommunications infrastructure, structural concrete, power infrastructure, procurement planning, and construction mobilization activities. As projects advance, you will help manage schedule development, progress measurement, forecasting, execution planning, recovery planning, commissioning milestones, and turnover readiness activities.
This role serves as a critical partner to Project Management, Construction Management, Project Controls, Procurement, Engineering, Field Operations, Subcontractors, and Customers. You will help ensure project schedules accurately reflect project strategy, execution plans, resource requirements, procurement milestones, and project risks.
Success requires strong analytical skills, construction knowledge, planning expertise, communication abilities, and the ability to transform complex project information into actionable execution strategies.
Key Responsibilities
Develop, maintain, and update project schedules from preconstruction through project closeout.
Build and manage baseline schedules, milestone schedules, resource-loaded schedules, recovery schedules, commissioning schedules, and turnover schedules.
Develop integrated schedules supporting engineering, procurement, construction, logistics, commissioning, and turnover activities.
Coordinate schedule development with Project Managers, Construction Managers, Superintendents, Project Controls personnel, Procurement teams, Engineers, and Subcontractors.
Analyze schedule performance and identify risks, constraints, delays, float erosion, and recovery opportunities.
Support forecasting and reporting activities by providing schedule analysis and project progress updates.
Assist project teams with schedule-driven decision making, sequencing strategies, and execution planning.
Support schedule governance, scheduling standards, and project-planning best practices.
What You'll Do
Develop and maintain detailed project schedules supporting hyperscale data center and mission-critical infrastructure projects.
Establish project logic, sequencing, critical paths, milestones, resource plans, and schedule assumptions.
Support planning activities associated with site development, earthwork, underground utilities, telecommunications infrastructure, structural concrete, power infrastructure, commissioning, and project turnover.
Collaborate with project teams to validate execution strategies, manpower assumptions, procurement activities, construction sequencing, and commissioning requirements.
Perform schedule updates using field-progress reporting, procurement-status updates, engineering deliverables, commissioning activities, and construction-progress data.
Conduct critical-path analysis and evaluate schedule impacts resulting from design revisions, procurement delays, utility conflicts, weather events, productivity impacts, change orders, and owner-directed modifications.
Facilitate schedule-review meetings, pull-planning sessions, look-ahead planning meetings, risk reviews, and recovery-planning workshops.
Develop schedule-recovery plans and alternative execution strategies when project milestones are threatened.
Prepare schedule reports, executive summaries, milestone updates, performance dashboards, and schedule-risk evaluations.
Assist with project pursuits and preconstruction efforts by developing conceptual schedules, logistics assumptions, phasing plans, and execution strategies.
Support procurement planning by integrating long-lead equipment and material milestones into project schedules.
Support commissioning and turnover planning activities to ensure successful project transitions.
Identify opportunities to improve schedule reliability, forecasting accuracy, production planning, and project-execution performance.
Leadership & Project Support
Partner with project teams to establish realistic and achievable project schedules.
Promote schedule awareness and accountability throughout project teams.
Support project leaders by identifying risks, opportunities, and execution challenges before they affect project milestones.
Help establish planning standards, scheduling best practices, and continuous-improvement initiatives.
Facilitate collaboration between project stakeholders to improve schedule certainty and execution performance.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from greenfield site development and procurement through commissioning and turnover.
We provide opportunities to influence project strategy and execution through planning, forecasting, and schedule leadership.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer opportunities for long-term growth across scheduling, project controls, project management, operations, and leadership.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You enjoy solving complex planning, sequencing, and execution challenges.
You thrive in environments where organization, communication, accountability, and foresight drive success.
You enjoy transforming project data into meaningful execution strategies.
You enjoy identifying schedule risks before they become project problems.
You are motivated by ownership, continuous improvement, and helping teams achieve successful project outcomes.
You want your efforts noticed and your results to make a meaningful impact.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Project Management, Business, or a related discipline and
3+ years of scheduling, project controls, construction management, engineering, field operations, or related experience
, or an equivalent combination of education and experience.
Experience developing or maintaining schedules for mission-critical, data center, EPC, power, industrial, infrastructure, utility, heavy civil, or large-scale construction projects.
Strong understanding of construction sequencing, site-development activities, procurement workflows, commissioning processes, resource planning, critical-path scheduling, and project-execution methodologies.
Experience developing baseline schedules, schedule updates, look-ahead schedules, recovery schedules, and schedule-risk assessments.
Ability to perform schedule analysis, critical-path analysis, forecasting activities, progress validation, earned-value support, and schedule-impact evaluations.
Experience supporting major earthwork, underground utility, telecommunications, industrial, power, EPC, infrastructure, or mission-critical construction projects preferred.
Experience collaborating with Project Management, Construction Operations, Project Controls, Engineering, Procurement, Field Operations, Subcontractors, and Customers.
Proficiency with
Primavera P6
is strongly preferred.
Experience with Microsoft Project, Power BI, Procore, Autodesk Construction Cloud, Oracle Primavera, InEight, Acumen Fuse, or similar scheduling and planning platforms preferred.
Planning & Scheduling Professional (PSP), PMI-SP, PMP, or related certifications are preferred but not required.
Strong analytical, organizational, communication, presentation, facilitation, and problem-solving skills.
Ability to manage multiple projects and priorities simultaneously while maintaining a high degree of accuracy.
Valid driver's license with an acceptable driving record.
Ability to support long-term, site-based assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily project-based, with significant interaction occurring directly with field operations and project leadership. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Mobile Experience Strategy:
Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers.
Customer Journey Design:
Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints.
Product Metrics & User Behavior:
Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data.
Design Process Leadership:
Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features.
Ecosystem Integrations:
Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem.
Cross-Functional Collaboration:
Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience.
Continuous Improvement:
Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals.
Key Requirements:
Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes.
Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility.
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters.
Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions.
Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly.
Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment.
Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily.
A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement.
Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote - London
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The European cloud landscape is undergoing a massive structural shift. Specialized GPU cloud providers, alternative infrastructure platforms, and sovereign cloud consortiums—collectively known as
NeoClouds
—are scaling exponentially to fuel the generational demand for enterprise AI/ML training and inference.
As an Account Executive for the NeoCloud market in Europe, you will own MinIO’s commercial footprint across this hyper-growth sector.
This role is open as a remote role in any Major European AI Hub for a qualified candidate.
You will be selling a revolutionary AI data infrastructure portfolio, headlined by:
MinIO AIStor:
Our exascale AI data store purpose-built for massive concurrency, sub-10ms latency, and high-throughput training pipelines.
MinIO MemKV:
Our purpose-built context memory store that eliminates the inference "recompute tax" by turning NVMe flash into a shared memory tier that GPU pods access at microsecond speeds over RDMA.
Why this role matters:
AI infrastructure cannot achieve true efficiency using legacy storage frameworks. By positioning MinIO at the foundation of European NeoClouds, you will directly enable cloud providers to maximize GPU utilization (95%+), collapse time-to-first-token latencies from seconds to milliseconds, and drastically lower operational costs for their enterprise tenants.
What You Will Do
Drive Revenue & Market Share:
Execute a strategic enterprise sales motion to identify, sign, and expand high-value commercial partnerships with European NeoClouds, specialized AI hosters, and sovereign cloud providers.
Value-Based Portfolio Positioning:
Lead complex technical and business conversations illustrating how MinIO products meet current and future requirements.
Full Sales Lifecycle Management:
Actively manage the end-to-end sales pipeline, from prospecting and initial technical qualification to executive alignment, pilot orchestration, pricing architecture, and contract closure.
Cross-Functional Alignment:
Collaborate closely with MinIO Solution Architects, Product Engineering, and corporate leadership to handle demanding infrastructure environments involving S3 over RDMA, PCIe Gen6, and NVIDIA reference architectures (e.g., Spectrum-X Ethernet, BlueField-4 STX).
Ecosystem Amplification:
Leverage alliances with key physical hardware and networking providers (e.g., NVIDIA, regional data center developers) to position MinIO as the foundational storage choice for modern AI deployment blueprints.
Your Skills and Experience
Proven Infrastructure Sales Record:
10+ years of quota-carrying enterprise software sales experience, with a documented history of successfully selling to cloud service providers (CSPs), telcos, managed services providers (MSPs), or high-performance computing (HPC) hubs.
Familiarity with NVIDIA ecosystem: AI Factory architecture and experience selling with NVIDIA field teams is a huge plus.
Deep AI/ML Infrastructure Literacy:
Fluency in the mechanics of modern AI infrastructure stacks. You can confidently discuss GPUs, Kubernetes operators, high-speed networking fabrics (RDMA/InfiniBand), KV Cache eviction challenges in LLMs, and modern data platforms like Apache Iceberg.
Strategic Deal Architect:
Proven ability to navigate complex, multi-layered corporate accounts, building deep trust with everyone from infrastructure engineers to executive decision-makers (CTOs, CEOs, Heads of AI Infrastructure).
European Landscape Expertise:
Strong understanding of regional dynamics within European tech markets (UK, DACH, France, Benelux, Nordics) and the data sovereignty requirements reshaping the continent's infrastructure policies.
Entrepreneurial Engine:
A proactive, self-motivated operator who thrives in high-velocity, high-innovation spaces and enjoys building a market segment from the ground up.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE TEAM
You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content
You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community
ABOUT THE ROLE
As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?”
You will:
- Design & build high‑converting paywalls and funnels
- Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories
- Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations
- Lead conversion optimization projects for customers and prospects
- Run structured discovery with customers and prospects to understand their business model, audience, and constraints
- Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls)
- Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling
- Codify patterns into reusable assets
- Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders
- Work with Product to inform our paywall components, presets, and default templates
- Create educational content with Advocacy & Marketing
- Collaborate with Growth Advocacy and Content teams to turn your project learnings into:
- Example paywalls and funnel templates
- Blog posts, guides, and best‑practice documentation
- Webinars, live reviews, and conference talks or workshops
- Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX
- Champion monetization UX best practices
- Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations
- Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows
ABOUT YOU
You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios
You have:
- Deep hands‑on experience with paywalls & funnels
- 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits)
- Experience either:
- At a mobile app studio / product team owning monetization UX, or
- At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps
- Strong conversion & experimentation mindset
- Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV)
- Experience using analytics and experimentation tools to interpret results and iterate quickly
- Ability to balance conversion gains with long‑term user trust and platform guidelines
- Mobile‑first product design skills
- Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows)
- Strong UX writing instincts for concise, value‑focused copy and pricing messaging
- Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations
- Customer‑facing communication skills
- Confidence leading workshops, design reviews, and strategy sessions with customers and prospects
- Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers)
- Great written communication for async collaboration in a remote team
- Values & ways of working
- You’re energized by our mission to help developers make more money
- You work iteratively and ship value quickly rather than waiting for perfection
- You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them
- You’re comfortable working in a fully remote, distributed team and collaborating across time zones
In your first month, you’ll:
- Learn RevenueCat’s products, especially paywalls, experiments, and analytics
- Join customer calls to understand our process and common challenges
- Audit a handful of existing customer paywalls and funnels and build your first recommendations
Within 3 months, you’ll:
- Own several customer projects end‑to‑end, from discovery through experiment analysis
- Ship multiple paywall and funnel variations using RevenueCat’s builders
- Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment)
Within 6 months, you’ll:
- Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization
- Maintain and evolve an internal “playbook” of best practices and tested patterns
- Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers
Within 12 months, you’ll:
- Have materially improved conversion for a portfolio of customer apps, with clear before/after stories
- Help define our strategy for paywall templates and monetization UX guidance at scale
- Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve.
What you’ll do
- You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data
- You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed.
- You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls.
- You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness.
- You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve.
- Identify and implement foundational improvements to how the team builds models.
- You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences.
What we look for
- You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience.
- Track record of delivering high impact machine learning models in a low latency live setting
- Strong Python skills and experience writing production-quality code.
- Experience building and evaluating models for tabular classification problems (preferably gradient-boosted decision trees like LightGBM/XGBoost/CatBoost, or similar).
- Experience with a deep learning framework (PyTorch preferred).
- Experience working with distributed data processing or parallel compute frameworks (Spark preferred; Ray/Dask or similar).
- Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow, or equivalent internal platforms).
- Proficient in using AI-powered developer tools (e.g., Claude Code, Cursor, or similar) to accelerate iteration, debugging, and code quality as part of day-to-day development workflows.
- You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
- You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
- Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
- You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Your job is to build Alpaca's algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. This opportunity is similar to joining AWS or Heroku in their early days, designing and architecting our platform by wearing many different hats in our small team. As an experienced engineer, you will write tons of code and make critical decisions about delivering the best experience to our customers. This certainly requires deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind. Joining an early stage startup, the payoff to this highly demanding environment will be worth the effort.
You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading).
Who You Are (Must-Haves):
Strong, experienced software engineer with lead experience is preferred
Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
Low latency and high throughput optimization
Experience with messaging queues and message brokers
Analytical data-oriented mindset and skills
Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
Who You Might Be (Nice-to-Haves):
Algo trading experience (either professional or personal)
FIX protocol knowledge
Experience with observability, tracing, continuous profiling and benchmarking
Financial market (exchange, broker-dealers, clearing, etc.) knowledge
Experience with financial ledgers
Statistical and quantitative analysis skills
Experience with major cloud platforms (we primarily use GCP)
Experience with Docker and Kubernetes
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: United States
We are looking for an experienced NetSuite Developer / Engineer to provide ongoing technical support and development for our Oracle NetSuite ERP system.
This person will be responsible for troubleshooting technical issues, maintaining and improving custom scripts and configurations, resolving bugs, supporting third-party integrations, and helping ensure that our NetSuite environment remains stable, reliable, and efficient.
The ideal candidate is an experienced NetSuite developer who enjoys debugging, problem-solving, and getting to the root cause of technical issues. This role is highly technical, but a basic understanding of accounting and financial workflows is preferred.
This is a remote position.
Key Responsibilities
NetSuite Development and Script Maintenance
• Develop, maintain, and modify SuiteScript customizations using SuiteScript 2.x.
• Maintain existing custom records, forms, workflows, and scripts.
• Write clean, efficient, scalable, and well-documented code.
• Follow NetSuite development best practices.
• Ensure customizations remain stable and compatible with future NetSuite updates.
Technical Troubleshooting and Issue Resolution
• Investigate and resolve technical issues affecting NetSuite functionality.
• Diagnose SuiteScript errors, workflow failures, custom form issues, and system performance problems.
• Perform root-cause analysis to identify recurring issues and implement long-term solutions.
• Troubleshoot issues reported by internal users and provide timely resolutions.
• Support technical issues affecting financial workflows, billing, and reporting.
Bug Fixes and System Maintenance
• Identify, prioritize, and resolve bugs affecting custom NetSuite functionality.
• Test and validate bug fixes before deployment.
• Monitor custom scripts for errors, failures, and governance issues.
• Help maintain the overall stability and reliability of the NetSuite environment.
Script Deployment and Change Management
• Deploy scripts and customizations across Development, Sandbox, UAT, and Production environments.
• Follow established testing and change management procedures.
• Maintain version control of custom code.
• Monitor deployments to ensure successful implementation with minimal disruption to business operations.
Integration Support
• Troubleshoot issues involving third-party integrations connected to NetSuite.
• Assist with maintaining API connections and resolving synchronization errors.
• Support testing following integration updates or vendor changes.
• Work with external NetSuite partners when additional technical support is needed.
Documentation
• Maintain technical documentation for scripts, customizations, integrations, and deployments.
• Document code changes, bug fixes, troubleshooting procedures, and system configurations.
• Create documentation that supports future maintenance, troubleshooting, and knowledge sharing.
Collaboration and Technical Support
• Work closely with Finance and other internal stakeholders to understand technical requirements and resolve system issues.
• Clearly explain technical issues and solutions to non-technical stakeholders.
• Collaborate with external NetSuite partners on complex technical issues and system improvements.
• Provide technical guidance regarding NetSuite functionality, limitations, and potential solutions.
Required Skills and Qualifications
• Strong experience developing and maintaining Oracle NetSuite using SuiteScript 2.x.
• Proficiency in JavaScript.
• Strong understanding of NetSuite development best practices.
• Excellent analytical, debugging, and troubleshooting skills.
• Ability to quickly diagnose complex technical issues and identify root causes.
• Strong attention to detail.
• Ability to write clean, maintainable, and well-documented code.
• Strong written and verbal communication skills.
• Ability to explain technical concepts clearly to non-technical stakeholders.
• Strong organizational skills and the ability to manage multiple support requests, development tasks, and deployments at the same time.
• Ability to work collaboratively with Finance teams, internal stakeholders, management, and external technical partners.
Preferred Qualifications
• Basic understanding of accounting and financial workflows, including Accounts Receivable, Accounts Payable, General Ledger, billing, and financial transactions.
• Experience troubleshooting third-party integrations and API connections.
• Experience working with NetSuite across Sandbox, UAT, and Production environments.
• Experience with version control and structured software development processes.
Typical Tasks
The role may include:
• Reviewing and responding to internal NetSuite technical support requests.
• Investigating and resolving reported bugs and system issues.
• Maintaining and updating existing SuiteScripts.
• Monitoring production scripts and resolving execution errors.
• Testing script changes and bug fixes in Sandbox or other non-production environments.
• Deploying approved scripts and customizations to Production.
• Troubleshooting third-party integrations and synchronization issues.
• Maintaining technical documentation.
The workload will vary depending on active support requests, development needs, deployments, and system issues.
How Success Will Be Measured
Success in this role will be measured by:
• Timely resolution of technical issues and support requests.
• Accurate diagnosis and resolution of bugs with minimal recurrence.
• Successful script and customization deployments with minimal production issues.
• Stability and reliability of the NetSuite environment.
• Quality, accuracy, and completeness of technical documentation.
• Responsiveness to Finance and internal stakeholder technical requests.
• High-quality, readable, and maintainable code that follows NetSuite best practices.
Salary: $10 – $20 / hour
Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia
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