Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is looking for an enthusiastic Senior Embedded Engineer to join our Software Organization as part of the Embedded Engineering team. You will work with Hardware, Signal Processing, Manufacturing and Product teams to develop and deliver against Hardware and Software roadmaps. The Embedded team’s mission is to build and deploy stable, accurate, and power efficient firmware platforms for all our in house developed devices via a seamless 24/7 connection and interaction between our mobile apps.
At Whoop, the Embedded team is at the intersection of the Hardware and Software domains, bridging the gap between the physical and the digital world. As a Senior Embedded Engineer you will collaborate with a diverse group of the industry’s best and brightest engineers in supporting current products, as well as developing new cutting edge products that help our members achieve their health and fitness goals with industry leading monitoring and data analysis.
RESPONSIBILITIES:
- Develop and test firmware in C for WHOOP’s product line, including features optimized for low-power performance.
- Take ownership of complex firmware features and ensure they meet performance, power, and reliability goals.
- Debug and resolve challenging issues across software, hardware, manufacturing, and system integration.
- Define, write, and maintain clear technical requirements and documentation.
- Participate in code reviews to ensure clarity, correctness, and adherence to coding standards.
- Design and improve firmware self-tests, validation tools, CI workflows, and internal development tools.
- Support electrical development by evaluating components, bringing up drivers, and contributing to hardware design discussions.
- Leverage AI as a development tool and share learnings with the team.
- Collaborate with Electrical, Signal Processing, Mobile, and Manufacturing teams to validate designs and refine interfaces.
- Mentor teammates by providing guidance on design, implementation, and debugging.
- Identify opportunities to improve performance, power efficiency, stability, and reliability across the firmware platform.
QUALIFICATIONS:
- Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- 5+ years of embedded firmware development experience.
- Excellent problem-solving and analytical skills, with the ability to resolve ambiguous issues independently.
- Excellent interpersonal, written, and verbal communication skills, with experience mentoring and collaborating across teams.
- Strong experience with electronics debugging tools such as oscilloscopes, multimeters, power supplies, and logic analyzers.
- Proficient with device driver development and 32-bit RISC architectures such as ARM Cortex.
- Proficient in C/C++ programming.
- Strong understanding of electrical engineering fundamentals, with proficiency in reading schematics and hardware specifications.
- Experience working with operating systems (OS) and real-time operating systems (RTOS).
- Strong understanding of system communication protocols such as I2C, SPI, USART/UART, and BLE.
- Experience with version control using git and modern CI/CD workflows.
- Experience with unit, integration, and functional testing for embedded systems.
- Experience with Agile software development practices.
- Experience working on high-volume consumer electronics products preferred.
- Willingness to act as both a team player and a technical leader.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. Also check out our AI studio blog here. https://engineering.prod.whoop.com/ai-studio/
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment.
You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion.
WHAT YOU'LL DO
- Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
- Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
- Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
- Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
- Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
- Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.
WHAT YOU NEED
- Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
- Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- A passion and excitement for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
- Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
NICE-TO-HAVES
- Experience with financial services sales in a full cycle sales role
- Experience at a high-growth startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Panama City, Panama
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bogotá, Colombia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.
What you'll do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What you need for this role
BA/BS degree.
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What will make us really love you
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail
You're passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a Product Manager on the Context team, you will define and build the foundation for how AI agents access, interact with, and leverage context, data, tools, platforms, and environments, to deliver powerful, scalable solutions. This role exists to bridge the gap between cutting-edge AI capabilities and real-world usability, ensuring our agents are both capable and seamlessly integrated into Mistral’s broader product ecosystem.
You’ll work at the intersection of engineering, research, design, and business, aligning stakeholders around a shared vision while driving execution from concept to launch. The impact of your work will shape how users and enterprises interact with AI, unlocking new possibilities for automation, intelligence, and efficiency.
What You Will Do
- Define and evangelize a clear product strategy for our Context & Search platform, aligning it with company goals and market opportunities.
- Lead market and UX research to identify unmet needs, competitive gaps, and emerging trends in enterprise AI.
- Own the end-to-end product lifecycle, from ideation to launch, balancing speed, quality, and user-centric design.
- Collaborate with design and research teams to create intuitive, high-impact user experiences, iteratively refined by data and feedback.
- Drive go-to-market efforts, including pricing, positioning, and adoption strategies, in partnership with marketing and sales.
- Align engineering, design, and business teams around priorities, trade-offs, and timelines to ensure seamless execution.
- Maintain a dynamic roadmap that delivers quick wins while advancing long-term strategic bets.
What We're Looking For
- 5+ years of hands-on Product Management experience, preferably with a focus on Agentic AI, Context Engineering, Data platforms, MCP/Connectors, Search, Ontology and semantic layers in B2B/Enterprise environments.
- Strong technical fluency to navigate trade-offs and collaborate effectively with engineering teams.
- A relentless focus on solving real user problems, backed by data and qualitative insights.
- Proven ability to align and inspire cross-functional teams—engineering, design, and go-to-market—without direct authority.
- Exceptional communication skills, with the ability to craft compelling narratives for executives, teams, and users.
- Adaptability to thrive in dynamic environments where priorities shift rapidly.
- Low ego, high EQ, and a collaborative mindset to build trust and drive decisions through clarity.
- A builder’s mindset, with experience turning 0→1 ideas into products users love, and the autonomy to own outcomes end-to-end.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
Taxfix is building a portfolio of AI-native, SaaS-oriented businesses across different stages of maturity — from established profit pools to scaling businesses and earlier-stage growth bets.
We are looking for senior commercial leaders who can take ownership of one of these business areas and build it into a focused, repeatable, and durable growth engine.
This role is for high-agency commercial builders who combine strong revenue ownership, sharp customer understanding, and disciplined execution with the ability to operate in ambiguity, experiment quickly, and make clear strategic choices.
You will report to the COO or a designated business line leader and work closely with a senior product counterpart in a joint business-building setup. You will own the commercial side of the business while shaping shared priorities across product, monetization, and growth.
You will partner closely with Product, Marketing/Growth, Sales, Partnerships, Operations/Service Delivery, Finance, Legal, Data/Analytics, and People. The initial focus is Germany, with potential to support expansion into additional markets.
The exact scope will depend on your experience spike and where we see the strongest fit.
YOUR RESPONSIBILITIES:
Own commercial strategy and outcomes. Define growth ambition, profitability targets, commercial priorities, and the execution roadmap for a major business area.
Make key commercial choices. Shape ICP, segmentation, positioning, value proposition, pricing, packaging, channels, and customer lifecycle.
Build repeatable growth loops. Improve acquisition, activation, conversion, retention, expansion, and win-back through disciplined experimentation.
Lead revenue generation. Build or scale the right commercial motion — product-led, sales-assisted, partner-led, account-based, lifecycle-driven, or hybrid.
Partner closely with Product. Work with a senior product counterpart on roadmap implications, monetization priorities, and business-critical product choices.
Establish performance discipline. Define KPIs, forecasting, dashboards, review rituals, and accountability mechanisms.
Build strong teams. Hire, coach, and raise the bar for commercial talent while creating clear ownership and leadership capacity.
Manage complexity. Anticipate regulatory, operational, data, partner, and compliance risks and create practical guardrails.
WHAT SUCCESS LOOKS LIKE:
Success depends on the maturity and economics of the business you lead.
In more mature businesses, success may mean sharper focus, stronger pricing and commercial discipline, better profitability, healthier cash generation, and durable growth.
In scaling or earlier-stage businesses, success may mean clearer ICP and positioning, stronger conversion and retention, validated propositions and channels, healthier unit economics, and repeatable growth loops.
Across all cases, success means stronger commercial judgment, faster learning, better execution, and tight alignment between product direction, monetization, and business outcomes.
YOUR PROFILE:
- 10+ years of experience in commercial, sales, GTM, strategy, or general management roles; experience in SaaS, subscriptions, platforms, marketplaces, fintech, or B2B services is strongly preferred.
- Proven ability to build or scale a commercial engine, including sales motion, segmentation, pricing, packaging, channels, lifecycle, and operating cadence.
- Strong sales background with hands-on ownership of revenue outcomes, pipeline quality, conversion, forecasting, and commercial performance.
- Strong P&L and unit economics orientation, including CAC, payback, retention, expansion, margin trade-offs, service cost, and cash implications.
- Strong product-commercial judgment and ability to work closely with Product without relying on hierarchy.
- High ownership, structured execution, and comfort operating in ambiguity.
- Data-driven and experiment-minded, using evidence, customer signals, and fast learning loops to improve performance.
- Talent multiplier with experience hiring, coaching, delegating, and developing strong leaders.
- Fluent in English; German is a strong plus.
PARTICULARLY RELEVANT EXPERIENCE SPIKES
We are hiring across several priority business lines and do not expect every candidate to cover all of them. We are especially interested in profiles with one or more of the following spikes:
Consumer SaaS / self-service
Experience scaling consumer SaaS, subscription, or product-led growth businesses with high-volume digital funnels, including conversion, lifecycle, retention, pricing, experimentation, and efficient acquisition.
Consumer SaaS / expert-assisted services
Experience scaling SaaS subscription businesses where software and service delivery are deeply connected, including expert support, operations, quality control, capacity planning, and service economics.
SaaS for self-employed professionals
Experience building and scaling Business SaaS solutions for self-employed professionals, SMEs, accountants, or similar B2B ecosystems, including sales-led or partner-led GTM, onboarding, retention, expansion, and platform monetization.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is hiring a Forward Deployed Engineer to work alongside Physical AI customers, shape our core infrastructure products, and test ideas for what we should build next.
You will work with enterprises, ISVs, and digital-native companies running training, simulation, synthetic data, evaluation, and model serving workloads. By understanding their systems and helping them reach production, you will uncover requirements that inform our Cloud, Serverless, and Token Factory teams. The goal is to connect needs across Physical AI industries with product decisions, including improvements that benefit enterprise customers more broadly.
You will also investigate opportunities for new Nebius products. You will develop hypotheses about unmet needs, examine demand and existing alternatives, and build prototypes to test with customers. Your findings will help determine which opportunities deserve investment and what an initial product should deliver.
The work is hands-on. You will write code, deploy and benchmark models, build agents, and troubleshoot infrastructure alongside customer engineers.
The position is part of the Physical AI go-to-market team, with close collaboration across customers, NVIDIA, Product, and Engineering.
What you will do
Work with customer engineers to understand their workloads, infrastructure constraints, and production requirements.
Translate Physical AI use cases into requirements that Cloud, Serverless, and Token Factory teams can use, backed by measurements and customer evidence.
Identify enterprise adoption barriers and common needs across industries. Work with Product and Engineering to assess gaps and test improvements with customers.
Build agents that set up, run, and debug Physical AI workloads, connecting them to clusters, schedulers, storage, and model servers.
Deploy and benchmark open-weight models with serving stacks such as vLLM or SGLang, then tune them for customer workloads.
Build prototypes and run technical evaluations to answer specific questions about performance, reliability, and product fit.
Assess demand and existing alternatives for opportunities outside current product teams’ scope, then build where there is a clear market.
Debug across Python, agents, model servers, Kubernetes, GPUs, networking, and storage. Turn successful setups into reusable scripts, deployments, and short guides.
What we are looking for
Three or more years in software engineering, cloud infrastructure, DevOps, ML infrastructure, or similar, including ownership of a production service, cluster, or platform.
Experience working directly with customers or external engineers to scope problems, run evaluations, and explain technical tradeoffs.
Ability to turn an unfamiliar customer problem into concrete infrastructure requirements.
Practical experience building with LLMs or agents, at work or independently, with an understanding of their internals (e.g., transformers, KV caching, or tool calling) and how to evaluate their outputs.
Familiarity with enterprise infrastructure requirements, including identity and access management, network isolation, security, monitoring, and reliability.
Strong Python and Linux skills: you can read unfamiliar code, automate a setup, and debug from logs and metrics.
Practical experience with containers and Kubernetes, including configuration, networking, storage, and scheduling.
A record of getting useful software working with incomplete requirements, measuring results, and following through with the people using it.
Helpful experience
Enterprise customer engineering, solutions architecture, consulting, or taking a new product from an initial customer problem to adoption.
Distributed compute such as Ray, Slurm, Spark, or multi-GPU jobs.
NVIDIA GPU workloads, including memory management, drivers, CUDA, NCCL, and monitoring.
Model serving with vLLM, SGLang, TensorRT-LLM, or TGI.
Robotics, simulation, synthetic data, reinforcement learning, world models, or tools such as Isaac Sim, Isaac Lab, Omniverse, and Cosmos.
Infrastructure automation and enterprise integrations, including Terraform, CI/CD, private connectivity, and identity federation.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United Kingdom
Workplace: Remote
Our Solutions Architecture team understands high-level business strategy and translates it into technical requirements for our customers. We love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to customers, prospects, and partners, helping them visualise the steps to achieve their business objectives, and then delivering the outcome with them.
This role spans the whole customer journey. Before the sale, you are the technical lead alongside our Sales team, shaping the solution and earning the technical win. After the sale, you stay with the customer and deliver it, owning the hands-on work that turns a signed contract into a working, adopted capability. You own the outcome, not just the design. When a customer asks a question, you answer it.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling yet understandable way. You'll directly impact some of our most strategic private sector customers, and throughout all of these activities you'll provide feedback that improves the value and experience customers have with Chainalysis' solutions.
In this role, you'll:
- Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading the discussions on value creation and solution development that achieve the technical win
- Design customer-specific solutions for the deployment and integration of Chainalysis products, and give guidance on technical challenges ranging from high-level architecture to code implementation
- Own the post-sale customer experience end to end, configuring, deploying, and tuning our products yourself rather than coordinating others who do it, and working alongside customer teams so they become self-sufficient
- Drive sustained adoption and measurable value, from fast onboarding through to the ongoing work of monitoring usage, reviewing product health, tuning rules and alerts, and intervening when adoption slips
- Map customer workflows to capabilities across the product suite, including investigations, compliance, security, and data analysis solutions
- Investigate using Chainalysis tooling to a competent standard, tracing, attributing, and analysing on the platform, so you can surface actionable insights and integrate Chainalysis into the customer's compliance and risk workflows
- Be the person customers look to for answers, resolving technical, compliance, analytical, and operational questions directly, and owning time-sensitive decisions by validating signals quickly and moving the right matters through the correct escalation path
- Communicate and translate complex technical requirements to our Product and Engineering teams, including data gaps such as unclustered or unattributed services that you find in the field
- Become a trusted technical advisor to both internal and external customers, identifying business opportunities and substantially increasing our foothold with private sector customers and prospects
We're looking for candidates who have:
- Worked in or directly with our private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers
- Practical understanding of compliance, investigative, and risk workflows, and can speak credibly from practitioner experience in investigations, compliance, fraud, risk, or security
- A technical generalist background, comfortable with REST API integrations and familiar with how data is structured in SQL, and always interested in learning more
- Experience of account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion
- The ability to communicate clearly with both technical and executive audiences
- Curiosity, fast learning, and motivation to solve difficult customer problems
- A collaborative approach and generosity with knowledge
- Fluency in English
Nice to have experience:
- Financial compliance and anti-money laundering obligations
- Proficiency in Python, REST API integrations, and SQL databases
- Hands-on use of AI tooling to improve delivery quality or speed
- Experience handling sensitive data and proprietary methods, and protecting them while using them effectively
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is building and deploying large-scale AI infrastructure across multiple data centers. Our Hardware Deployment Engineering team is responsible for the technical bring-up, validation, troubleshooting and handover of new GPU, compute and storage infrastructure.
We are looking for
a Hardware Deployment Engineering Team Lead
to manage and develop the Deployment Engineering team across EMEA. This is a hands-on technical leadership role that combines people management, capacity planning, project coordination and infrastructure engineering.
You will lead engineers working across new data center launches and expansion projects. You will also serve as the primary point of contact between Deployment Engineering, project management, Data Center Operations and other engineering teams & will report to the Head of Hardware Delivery and Deployment.
This position is based at our headquarters in Amsterdam, the Netherlands. Remote work is not available for this role. Regular travel to data centers across EMEA will be required
Your responsibilities will include:
Lead the Deployment Engineering team
Manage a team of Deployment Engineers across EMEA.
Hold regular 1:1s, provide feedback, set expectations, and support engineers in their development.
Assign responsibilities and make sure engineers have clear ownership during deployments.
Identify skill gaps and build technical depth within the team.
Support hiring, onboarding, and performance management as the team grows.
Remove blockers for engineers and escalate organizational or technical issues when necessary.
Own deployment engineering planning
Represent Deployment Engineering in project planning and synchronization meetings for new data center launches.
Understand upcoming deployment milestones and translate them into engineering resource requirements.
Plan engineer allocation across multiple parallel projects and deployment phases.
Make sure the right technical expertise is available for hardware bring-up, testing, troubleshooting, and acceptance.
Identify resource conflicts and delivery risks early rather than reacting to them during deployment.
Maintain a clear view of team capacity, project priorities, travel requirements, and upcoming workload.
Drive technical execution
Ensure deployment testing and hardware bring-up are executed consistently and to the required quality level.
Support engineers with complex hardware, firmware, Linux, and systems troubleshooting.
Step into critical technical issues when deeper investigation or coordination is required.
Drive problems toward a clearly identified failure domain, root cause, or actionable escalation.
Coordinate with R&D, DC Operations, vendors, ODMs, and other engineering teams when issues cross organizational boundaries.
Make sure deployment findings result in fixes, documentation, tooling, or process improvements rather than remaining one-off solutions.
Improve how we deploy infrastructure
Build repeatable deployment processes, standards, checklists, and troubleshooting practices.
Improve the quality and predictability of hardware testing and acceptance.
Identify recurring deployment problems and drive systemic fixes upstream into factory, hardware, firmware, tooling, or operational processes.
Improve handover from Deployment Engineering to steady-state operations.
Help develop automation and tooling that reduce manual work and increase deployment scale.
We expect you to have:
Strong experience with server hardware, data center infrastructure, or large-scale systems deployment.
Experience leading engineers, either as a formal people manager or as a strong technical/team lead with clear ownership for other engineers.
Ability to plan resources and coordinate engineering work across several projects running in parallel.
Strong ownership mindset and the ability to operate in environments where procedures are incomplete and problems are not yet well understood.
Ability to challenge assumptions, investigate beyond the immediate symptom, and drive issues to resolution.
Strong communication skills and the ability to work effectively with project managers, engineering teams, operations, and external vendors.
Comfortable working directly in data centers and traveling across EMEA when required.
It will be an added bonus if you have:
Linux troubleshooting skills and a solid understanding of modern server architecture.
Experience diagnosing hardware and infrastructure problems across components such as CPU, memory, NVMe, PCIe, NICs, BMC, BIOS, and firmware.
Experience deploying GPU or AI infrastructure at scale.
Experience with large server fleets or hyper-scale environments.
Experience working with ODMs or server vendors during production, deployment, or failure investigation.
Experience with automated hardware validation or fleet-level testing.
Experience building a deployment, infrastructure, SRE, hardware reliability, or similar engineering team.
What success looks like
You will not be measured by how many individual servers you personally troubleshoot or deploy.
Success means that Deployment Engineering operates as a reliable function: projects know when and how to engage the team, engineers are assigned to the right work, technical problems are driven to resolution, deployment risks are visible early, engineers are developing, and new infrastructure can move from delivery to operational readiness predictably.
You will be the person the Head of Hardware Delivery and Deployment can rely on to run the EMEA Deployment Engineering function day to day, while also continuously improving how the team operates and scales.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls.
You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.
THE OPPORTUNITY
- Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL
- Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements
- Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting
- Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK
- Approve all new high risk client relationships and all periodic review outcomes of existing HRCs
- Maintain and regularly update the firms’ business-wide financial crime risk assessments
- Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations
- Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework
- Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities
- Prepare regular reporting and MI for senior management, risk committees, and the board
- Lead delivery of UK MLRO team monthly review of UK corporate clients
- Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned
- Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate
- Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues
- Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule)
- Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures
- Liaise with law enforcement and regulatory authorities as required:
- Regular engagement with FCA supervisory team
- PoC for NCA
- Support LEAs with setting up accounts
WHAT YOU BRING
- Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm
- Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG)
- Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems
- Skilled in translating complex regulatory requirements into actionable policy and operational controls
- Confident communicator, able to influence senior stakeholders and represent the firm in external engagements
- Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities
NICE TO HAVES
- Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We're Looking For:
We are looking for an
Engineering Manager
to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on:
the CI systems and development environments that set the pace for every product team
the automation behind the cloud environment hosting our product servers and customer instances
the upgrade pipeline through which every release reaches customers
the internal tooling that multiplies the output of all our engineering teams
This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company.
Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built.
You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.
Responsibilities:
Delivery and commitments
Own delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and priorities
Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away
Architecture and technical quality
Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design
Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery
Step personally into complex and critical technical problems
Release and operational quality
Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it
Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage
People and organization
Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers
Workload, capacity, and resource allocation within the domain
Hiring and exit decisions, compensation recommendations, and building the Team Lead bench
Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility
Requirements:
Experience managing software engineering teams, including working through Team Leads
Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering
Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through
Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team
Comfort making timeline trade-offs under pressure and defending them with data
Experience partnering with Product, Architecture, and cross-functional stakeholders
Strong leadership, mentoring, communication, and people management skills
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Upper-Intermediate or higher English level
What You Should Expect From Us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We're Looking For:
We are looking for an
Engineering Manager
to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on:
the CI systems and development environments that set the pace for every product team
the automation behind the cloud environment hosting our product servers and customer instances
the upgrade pipeline through which every release reaches customers
the internal tooling that multiplies the output of all our engineering teams
This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company.
Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built.
You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.
Responsibilities:
Delivery and commitments
Own delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and priorities
Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away
Architecture and technical quality
Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design
Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery
Step personally into complex and critical technical problems
Release and operational quality
Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it
Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage
People and organization
Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers
Workload, capacity, and resource allocation within the domain
Hiring and exit decisions, compensation recommendations, and building the Team Lead bench
Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility
Requirements:
Experience managing software engineering teams, including working through Team Leads
Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering
Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through
Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team
Comfort making timeline trade-offs under pressure and defending them with data
Experience partnering with Product, Architecture, and cross-functional stakeholders
Strong leadership, mentoring, communication, and people management skills
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Upper-Intermediate or higher English level
What You Should Expect From Us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: London, United Kingdom
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We're looking for a
Senior Product Designer
to join our team. You'll be instrumental in shaping the design of our VR, web and mobile platforms. It's a hands-on role where your skills will have a direct impact on our products and huge user base.
What You Will Do
Create visually attractive and intuitive user interfaces and experiences for web, mobile, immersive applications and platforms
Understand user needs and behaviours, translating them into compelling and user-friendly design solutions
Develop interactive prototypes to demonstrate and validate design concepts, working closely with development teams
Collaboratively work with cross-functional teams to ensure seamless integration of design into the final product
Stay informed about industry trends, emerging technologies, and best practices in design to contribute to ongoing innovation
What We Are Looking For
A portfolio demonstrating end-to-end product design ownership, from understanding user problems to delivering polished, implementation-ready solutions
Skilled in Figma, or similar design tools
Skilled in AI tools, vibe coding skills
Strong in developing cohesive, scalable design systems
Adept at designing for mobile with a diverse portfolio in UI/UX
Excellent in communication, collaboration, and working with development teams.
Fluency in English (B2 and above)
Bonus Points
Experience in Team Lead or higher positions
Advanced skills in 3D modelling and animation
Experience in immersive projects
Hiring Process
HR Screening (30 min)
HM Interview (30 min)
Case Task (2-6 hours)
Design Interview (1 hour)
CEO call (30 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Location: Paris
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work.
This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.
RESPONSIBILITIES
- Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics.
- Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs.
- Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale.
- Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption.
- Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity.
- Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment.
- Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders.
- Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.
FIRST 3 MONTHS
You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.
FIRST 6 MONTHS
You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.
MUST HAVE EXPERIENCE & SKILLS
- 5+ years building technical products in complex or fast-changing environments.
- Proven track record taking products or major features from ambiguous problem spaces through launch and iteration.
- Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences.
- Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact.
- Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction.
- Experience leading cross-functional work without relying on formal authority.
- Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges.
- Excellent written and verbal communication, especially in an async environment.
- Comfort creating clarity and driving decisions in highly ambiguous contexts.
- Strong ownership and autonomy: you act without waiting to be told.
- Team-first mindset, low ego.
NICE TO HAVE
- Experience in crypto, DeFi, traditional finance, or fintech.
- Familiarity with lending markets, smart contracts, or permissionless protocols.
- Experience shipping products with significant security, audit, regulatory, or governance considerations.
- Experience working with research & development teams
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Philippines; Metro Manila
Workplace: Hybrid
About Salmon
Salmon is a technology-driven financial services group, founded in July 2022 with the vision of building the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines as our first market and are now a licensed bank — Salmon Bank (Rural Bank) Inc. — and a consumer-lending group.
Salmon was founded by three co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20B. We're backed by world-class investors including the International Finance Corporation (a member of the World Bank Group), Lunate (an investment vehicle affiliated with Abu Dhabi's sovereign wealth fund), and other prominent technology investors from the US, Europe, and the Philippines.
About the role
- You'll join Group Finance, working across fundraising, investor relations, financial modeling, and corporate development projects.
- You'll operate at the center of how Salmon tells its financial story — to shareholders, prospective investors, and internal stakeholders.
- This role matters because Salmon is scaling fast, and the quality of our financial modeling and reporting directly shapes the decisions investors and leadership make about our next stage of growth.
What you'll do
- Support fundraising, corporate development, and ad-hoc projects, including corporate structuring, commercial partnerships, and M&A.
- Prepare regular and ad-hoc business statistics and financial performance reports for shareholders, prospective investors, and internal stakeholders.
- Maintain financial models covering business forecasting, valuation, and unit economics analysis.
- Conduct and maintain macro market research and competitor analysis.
- Support and help oversee special projects as they arise.
What we need
- A degree in Finance, Business Management, or Accounting.
- At least 3 years of experience in investment banking, corporate finance, or private equity — or financial advisory at a professional services firm, or a similar capacity in a corporate environment.
- Advanced Excel skills with strong analytical ability.
- Ability to turn complex financial information into clear, effective PowerPoint presentations.
- Solid grounding in finance and accounting principles.
- Strong critical thinking and problem-solving skills, with good judgment under ambiguity.
- High precision and attention to detail.
- Collaborative, with a strong appetite for growth and rigorous self-review.
- Fluent in English.
Good to have
- Experience working with or within a technology company.
- Knowledge of SQL.
- CFA designation or progress toward one.
- Financial modeling certification or specialized training.
What we offer
You'll work at the center of Salmon's growth story, with direct visibility into how the business is funded, valued, and scaled. You'll be backed by a global team of finance and technology professionals and work alongside leadership on the decisions that shape Salmon's next stage. We follow a hybrid-first working arrangement.
Location: Europe; United Kingdom; Spain; Poland; Italy; France
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live.
You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational.
You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services.
Responsibilities include but are not limited to:
Represent Airalo as the ideal interface to host mobile network operators on a global level
Identify, approach and secure new host network partnerships across target markets
Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each
Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives
Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators
Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management
Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling
Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams
Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic
Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance
Perform escalations in case of network quality issues and availabilities
Define and perform reconciliation processes between host operator invoices and Airalo's own usage records
Define and run traffic, revenue and cost analytics per market, and report performance against business case
Renegotiate commercial terms with host operators as volumes grow and market conditions change
Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements
Must-haves:
5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role
Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators
Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance
Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator executives
Experience owning commercial performance against forecast after launch, including contract renegotiation as volumes grow
Ideally having served within an MVNO, MVNA or MVNE, or on the operator side selling wholesale to them, with hands on mentality
Working knowledge of full MVNO and light MVNO architectures, including core, HSS/HLR, IMSI ranges, numbering and interconnect, and of the commercial trade-offs between them
Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS, and eSIM provisioning
Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5G SA and how they influence customer experiences
Ability to lead technical scoping and service management discussions directly with host operators, covering integration scope, launch dependencies, SLA definition and ongoing service reviews
Understanding the regulatory requirements on providing mobile services, including numbering, portability, emergency calling and lawful interception, and familiar with KYC processes for mobile subscriptions
Experience in a fast moving environment such as a startup, scale-up or challenger MVNO, with the ability to run several markets at different stages in parallel
Excellent English skills; in writing, speaking and reading, business fluent
Willingness to travel internationally occasionally to meet host operators
Good-to-have:
Having taken an MVNO from signed agreement through to live commercial traffic and first subscribers
Established working relationships with host mobile network operators and national telecom regulators
Experience selecting, contracting or managing an MVNE platform vendor
Prior ownership of a P&L or a country level budget
Master Studies and/or MBA highly preferred
Additional languages alongside English
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £71,600 – £107,400
📍 Spain €57,200 – €85,800
📍 Italy: €62,000 – €93,000
📍 France: €62,800 – €94,200
📍 Poland: 258,800 – 388,200 PLN
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
ОфисseniorBoston, MA
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ГибридPanama City, Panama
ГибридBogotá, Colombia
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorBerlin
УдалённоRemote - Europe
УдалённоUnited Kingdom
leadAmsterdam, Netherlands
УдалённоUnited Kingdom; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоPoland
УдалённоUkraine
УдалённоseniorLondon, United Kingdom
УдалённоParis; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment
ГибридPhilippines; Metro Manila
УдалённоEurope; United Kingdom; Spain; Poland; Italy; France