Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Dubai
Workplace: hybrid
Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward.
Responsibilities:
Global LinkedIn
Own the strategy.
Set and run Capital.com’s global LinkedIn strategy, calendar and cadence.
Make LinkedIn-native content.
Plan and produce shoots, carousels, short video, documents and polls built for the platform.
Grow thought leadership.
Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works.
Run newsletters and LinkedIn Live.
Launch and manage both around market events and analyst commentary.
Support employer brand.
Work with Employer Brand so the company page shows Capital.com as a great place to work.
Partner on LinkedIn Ads.
Brief creative and share organic insights with Performance Marketing.
Measure and report.
Track growth, engagement, reach and audience quality, and use the results to sharpen the approach.
MENA Social
Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar.
Adapt global campaigns so they feel locally relevant and stay true to the brand.
Manage our Hindi-language channels with regional stakeholders.
Brief designers, videographers and creators on platform-native content, especially short-form video.
Manage community engagement in line with our brand tone and conduct standards.
Support influencer and creator partnerships, from outreach to performance tracking.
Support paid social by briefing creative and flagging optimisation opportunities.
Brand, Innovation and Compliance
Be a brand guardian.
Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise.
Keep us ahead.
Track platform changes, formats and competitors, then test, measure and scale new ideas.
Get compliance right.
Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel.
Requirements:
3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business.
You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves.
Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content.
Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts.
Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies.
Comfort with social analytics tools and the ability to turn data into clear content decisions.
Experience in the MENA market and an understanding of regional platform habits and audiences.
Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance.
Strong organisation and the ability to run several content workstreams and deadlines at once.
Nice to have:
Arabic and/or Hindi language skills.
Experience working with market analysts, economists or subject-matter experts on content.
Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads.
Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma).
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - Ireland
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Growth team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world.
This contract engagement is open to candidates based in the UK or Ireland.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English and French, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the market.
What you will do:
Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to France and an appreciation for the diverse cultural facets shaping contemporary French society.
Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: demonstrates outstanding execution and high attention to detail.
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in French & English.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Responsibilities:
— Accounting and bookkeeping for Cyprus and international companies.
— Bank reconciliations, payments and financial reporting.
— Communication with auditors, banks and tax advisors.
— Preparation of investment portfolio reports.
Requirements:
— 3–5 years of relevant accounting experience.
— Experience with international companies and an understanding of investment accounting.
— Strong Excel skills.
— Fluent Russian and good English (both mandatory).
— Responsible, detail-oriented and able to work independently.
— Knowledge of CRS and ACCA qualification would be an advantage.
Conditions:
— Competitive salary + annual bonus.
— Friendly team and comfortable office environment.
— Interesting international projects and professional growth opportunities.
— Some flexibility for remote work.
Location: Remote - The Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Growth team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world.
This contract engagement is open to candidates based in the Netherlands.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Dutch market, proficient in English and Dutch, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the market.
What you will do:
Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of Dutch culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to the Netherlands and an appreciation for the diverse cultural facets shaping contemporary Dutch society.
Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: demonstrates outstanding execution and high attention to detail.
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in Dutch & English.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Worldwide
We are looking for
Lead QA Engineer
to lead and improve our
ATM
testing processes, ensure the quality of our web applications through manual and automated testing across UI and backend, and own the full testing lifecycle — from test design and documentation to defect tracking and quality monitoring.
Challenges that await you:
Functional acceptance, exploratory, regression, and smoke testing of web applications
Leading and improving ATM testing processes
Design, implementation, and execution of the full software testing lifecycle
Development and maintenance of test documentation
Organizing and coordinating ATM testing activities at all stages
Acceptance, regression, and smoke testing (both automated and manual)
Monitoring the quality and effectiveness of ATM testing processes
Identification, localization, and reporting of defects using a bug tracking system
Establishing and optimizing testing processes and implementing consistent testing approaches and standards
What makes you a great fit:
Experience and understanding in Web UI testing;
Experience in programming with TypeScript/Java/Python
Experience and understanding in backend testing
Experience in developing and maintaining test documentation
Experience working with Git or other version control systems
Experience in developing and maintaining
automated tests
Experience working with
CI/CD tools
B1 or higher English level for effective communication with an international team.
Your bonus skills:
Experience working with gRPC and Protocol Buffers (Protobuf)
Experience working with Kafka
Experience in leading QA teams and testing processes
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to our hub — Cyprus with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Задачи:
— Ведение полного цикла продаж: генерация лидов, выявление потребностей, демонстрации продукта, переговоры и заключение сделок.
— Активный поиск новых возможностей для расширения воронки продаж и достижение целей по продажам.
— Проведение виртуальных демонстраций продукта потенциальным клиентам, четко объясняя ценность и преимущества решений.
— Поддержание активной воронки продаж за счет работы с входящими лидами и холодным прозвоном.
— Следование лучшим практикам для развития воронки продаж и достижение целей по генерации исходящих лидов.
— Построение крепких отношений с потенциальными клиентами через постоянное взаимодействие и понимание их потребностей.
— Координация с командами Customer Experience и Product Development для обеспечения плавного перехода от продажи к внедрению и обратной связи по продукту.
— Точное документирование всех продаж в Salesforce (SFDC) для обеспечения прозрачности и контроля.
— Постоянное обучение и развитие, отслеживание тенденций отрасли и конкурентной среды.
— Представление и поддержание корпоративной культуры компании.
Требования:
— Наличие степени бакалавра.
— Опыт не менее 2 лет в полном цикле продаж с выполнением квоты, предпочтительно в сфере здравоохранения.
— Умение проводить демонстрации продукта в условиях внутреннего или виртуального продаж.
— Навыки построения воронки продаж через холодные звонки в виртуальной среде.
— Сильные межличностные навыки.
— Отличные письменные и устные коммуникативные навыки.
— Владение инструментами продаж, такими как Salesforce (SFDC), Groove/Outreach, Gong или аналогичными.
— Трудолюбие, настойчивость и надежность.
— Позитивный и энтузиастичный настрой.
Условия:
— Полная занятость.
— Удаленная работа.
— Зарплата $75,000 - $90,000 в год плюс неограниченная комиссия.
Collibra Public Sector LLC is seeking a proven General Manager to create and execute the overall business strategy to achieve long-term profitable growth that outpaces competitors and peers.
Задачи:
— Recruit and lead a high-performing team integrating sales, consulting services, support, legal, operations, marketing, product management, and product delivery.
— Set the direction for the subsidiary to comply with government-required mandates such as CMMC.
— Identify untapped market areas and build plans to capture those opportunities.
— Operate as a true GM leading sales, services, and support aligning parent-company dependencies into a single, accountable operating rhythm.
— Optimize post-sales execution by driving consistent deployments, adoption, and renewal readiness across Public Sector accounts.
— Manage overall expense to revenue targets.
— Invest company resources wisely in new opportunities.
— Collaborate closely with the parent company to drive the Public Sector product roadmap and align support from shared services teams.
— Maintain positive evaluations from relevant government agencies such as DCSA.
Требования:
— Experience managing a complete public sector subsidiary within a larger organization.
— Experience in extended positions with increasing levels of responsibilities within enterprise software companies.
— Successful execution of business transformations and realignments.
— Bachelor's degree required; MBA preferred.
— Demonstrated ability to manage directly and delegate effectively across all areas of responsibility.
— Ability to create a culture of trust and accountability.
— Political astuteness when dealing with diverse stakeholders and conflicting demands.
— Bold risk-taking based on deep understanding of complex data.
Условия:
— Full-time remote position based on East Coast USA.
— Benefits program with flexibility to support diverse needs and life events.
— Competitive compensation, health coverage, and time off.
— Equal opportunity employer committed to diversity, equity, and inclusion.
— Accommodation available for applicants with needs upon request.
Задачи:
— Быть стратегическим советником для менеджеров по найму, формируя описание ролей, компетенции и планы интервью до открытия вакансии.
— Полный цикл рекрутинга для сложных и критичных бизнес-ролей в областях Go-to-Market, Customer Experience, Operations, Risk, Payments и Legal.
— Использовать креативные стратегии поиска, включая глубокий поиск в LinkedIn, социальные платформы, нетворкинг и прямой контакт с активными и пассивными кандидатами.
— Проводить структурированные и тщательные оценки кандидатов по компетенциям и соответствию ценностям.
— Управлять полным процессом найма от поиска и скрининга до интервью, предложений и закрытия вакансий с акцентом на опыт кандидата.
— Поддерживать информированность и вовлеченность кандидатов и менеджеров на всех этапах с точным ведением записей.
— Сотрудничать с другими отделами для развития стратегии рекрутинга, процессов и лучших практик, масштабируемых в компании.
— Обеспечивать чистоту и надежность данных в Greenhouse и/или Ashby, отслеживать ключевые показатели и предоставлять аналитические данные руководству.
— Гибко адаптироваться к изменяющимся приоритетам и потребностям в найме, помогая команде сохранять темп.
Требования:
— 5-8+ лет опыта работы Talent Acquisition Partner, предпочтительно в fintech или платежных технологиях.
— Опыт найма на разные уровни, от рядовых сотрудников до руководителей.
— Умение активно искать и привлекать пассивных кандидатов через LinkedIn Recruiter, Boolean поиск и нетворкинг.
— Опыт управления несколькими поисками одновременно с высоким уровнем взаимодействия с кандидатами.
— Отличные коммуникативные навыки для быстрого установления доверия с кандидатами и менеджерами.
— Структурированность и внимание к деталям, умение следовать процессам и улучшать их.
— Стратегическое мышление в построении разнообразных кадровых резервов.
— Приветствуется опыт работы в B2B платежных компаниях, международных командах (особенно США и Израиль), а также с Greenhouse и Ashby.
Условия:
— Удаленная работа с обязательным проживанием в одном из штатов: AZ, CA, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT, VT.
— Контракт на 6 месяцев.
— Конкурентоспособный годовой оклад от $125,000 до $175,000, зависит от навыков, опыта и местоположения.
— Медицинская, стоматологическая и офтальмологическая страховка с покрытием до 100% работодателем, FSA и HSA.
— 401K с соответствием взносов.
— Программы поддержки здоровья и благополучия.
— Конкурентный отпуск, больничные, праздничные и декретные.
— Гибридная офисная культура в Нью-Йорке или Денвере для офисных сотрудников.
— Возможности профессионального и личностного роста через тренинги, наставничество и командные мероприятия.
О компании:
Melio — быстрорастущая B2B платежная платформа в США, помогающая малому бизнесу оптимизировать работу с платежами. Компания ценит разнообразие, равенство и инклюзивность, поддерживает сотрудников и стремится к созданию исключительной рабочей среды.
Для отклика: https://weworkremotely.com/remote-jobs/melio-senior-talent-acquisition-partner-contract
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human.
Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion.
Concretely, you will:
- Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment
- Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience
- Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones
- Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it
- Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture
- Work hand in hand with care experts and product to identify the next topics the AI can fully resolve
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability.
- Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters.
- Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Strong backend experience (Python is a plus)
- Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production
- An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- You stay on top of a fast-moving AI landscape and are pragmatic about what really works
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium or Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Kazakhstan
Workplace: Remote
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
ABOUT THE ROLE
You'll turn the deposits portfolio into clear analytics that shape how Salmon grows and protects its savings products across the region.
WHAT YOU'LL DO
- Work directly on the deposits product, close to the people who build and run it, with a real say in what gets measured and why
- Take a business question and run it end to end yourself — pull the data, analyse it, and land on a recommendation
- Handle work that ranges from recurring portfolio reporting to ad-hoc research, segmentation, and unit economics
WHAT YOU'LL OWN
- Build reporting and analytics on the deposits portfolio — volumes, structure, and dynamics over time
- Define the product metric tree, funnels, and retention analysis
- Monitor liquidity and concentration across the portfolio
- Forecast depositor churn and surface the drivers behind it
- Run ad-hoc research, customer segmentation, and unit-economics analysis
- Translate findings into clear recommendations for the product team
WHAT MAKES YOU A STRONG FIT
- SQL in practice: window functions, CTEs, and complex joins
- Solid grounding in statistics and the ability to run an investigation end to end, from question to conclusion
- English at B1 or above for written communication, documentation, and calls
- Analytical maturity that outweighs years on paper
NICE TO HAVE
- Databricks or Spark SQL
- dbt
- Python
- BI dashboards (Tableau)
- Experience in fintech or banking
WHAT WE OFFER:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Задачи:
— Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.
— Develop recommendation, ranking, classification, and predictive ML models.
— Own end-to-end ML pipelines from data processing and training to deployment and monitoring.
— Build MLOps / GenAIOps workflows, CI/CD, GPU inference, and cloud-native AI infrastructure.
— Work with Product and Engineering to measure business impact through KPIs and experiments.
— Improve AI system scalability, reliability, cost, governance, and performance.
Требования:
— 4–5+ years in AI, ML, or Data Science.
— Strong Python, SQL, and production ML experience.
— Hands-on experience with LLMs, Transformers, embeddings, RAG, and prompt engineering.
— Experience with PyTorch/TensorFlow, Hugging Face, LangChain/LlamaIndex.
— Strong knowledge of Docker, Kubernetes, MLflow/W&B, CI/CD, AWS, and Terraform.
— Experience with Kafka, ETL pipelines, vector databases, and search systems.
— Ability to independently take AI projects from idea to production.
Плюсом будет:
— Experience with A/B testing, responsible AI, recommendation systems, regulated environments, or team leadership.
— Candidate should be able to work on US time schedule.
— Good English conversation skill is much much preferred.
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
ГибридГеография найма не уточнена
УдалённоCyprus
ГибридseniorDubai
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - Ireland; This contract engagement is open to candidates based in the UK or Ireland
УдалённоRemote - The Netherlands; This contract engagement is open to candidates based in the Netherlands
ГибридheadLondon, England, United Kingdom
УдалённоseniorМожно работать из любой страны
УдалённоseniorСША; (required to live in one of the following states: AZ, CA, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT, VT); Experience partnering with and recruiting for a global team (especially across US and Israel time zones)
San Francisco
Anywhere in France, Belgium, Spain
УдалённоKazakhstan; Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8)