Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
seniorChicago, Illinois; NYC, Remote; San Francisco, California
Location: Brooklyn, New York 11234
📍
Location:
Brooklyn, NY
🕒
Schedule:
Monday to Friday, 3:00 PM to 4:30 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking a Female Registered Behavior Technician (RBT) for a 1:1 in-home case in Brooklyn. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ High school diploma
✅ Experience working with children
✅ Female technician required
✅ Patient, caring, and dependable
✅ Strong communication skills
What we offer
🕒 Weekday afternoon hours, Monday to Friday
📩
Apply today to be considered.
Location: Brentwood, NY 11717
📍
Location:
Brentwood, NY
🕒
Schedule:
Tuesday, Wednesday, and Friday, 4:00 PM to 8:00 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 in-home case in Brentwood. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
🗣️ Spanish-speaking RBT required
✅ Registered Behavior Technician (RBT) experience is required
✅ Experience supporting learners with challenging behaviors
✅ Able to commit to the scheduled hours
✅ Able to provide onboarding documents: medical form, high school diploma, two forms of ID, and three reference letters
What we offer
💰 Pay: $25–$30 per hour, based on experience
📩
Apply today to be considered.
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Location: Baldwin NY
📍
Location:
Baldwin, NY
🕒
Schedule:
Monday to Thursday, 3:00 PM to 6:00 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking a female Registered Behavior Technician (RBT) for a 1:1 in-home case in Baldwin. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ High school diploma required
✅ Experience working with children required
✅ Caring, patient, and dependable
✅ Female technician required
What we offer
💰 Pay: $25–$30/hour (depending on experience)
🕒 Monday to Thursday, 3:00 PM to 6:00 PM
💙 Supportive team environment
📩
Apply today to be considered.
Location: Ridge, New York
📍
Location:
Ridge, NY
🕒
Schedule:
Monday, Tuesday, Thursday & Friday, 4:00 PM – 6:00 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking an ABA Therapist (RBT) for a 1:1 in-home case in Ridge. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Female technician required
✅ Experience working with children required
✅ Patient, compassionate, and reliable
✅ Strong communication and teamwork skills
✅ ABA experience is a plus
What we offer
💰 $25–$30 per hour (based on experience)
📩
Apply today to be considered.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin
Role Summary
Back in 2014, Cloudflare launched Universal SSL to provide all of our customers with the security of encrypted traffic between visitors and Cloudflare’s network. On the day we flipped the switch, we doubled the amount of sites using SSL/TLS on the internet. Since then, we’ve been working on providing even more ways to encrypt traffic easier and more effectively. To better serve our customers, we’re constantly improving our systems for issuing, managing, and deploying TLS certificates. By joining Cloudflare’s SSL/TLS Team, you can help ensure that every site owner has the ability to provide their users with a secure connection.
Your code will help ensure millions of websites have access to encryption. As such, the results of your code will be felt by millions of site owners and billions of visitors every day. We’re continuously providing technology to site owners that was previously only available to the largest organizations. Your contributions will help make the web a faster, safer, better, and more heavily encrypted place.
Cloudflare is looking for a Systems Engineer to help us build services with RESTful APIs and their own datastores using Go and other languages. You will also write and maintain functional specifications for your service, so others know how it works. In this role you will integrate multiple services via message queue systems and evaluate 3rd party and open source tools. You will design and implement alerts, write procedures for ops to handle such alerts, or serve as an escalation point for unresolved operational issues. You will also need to read and understand code from a legacy codebase to migrate logic to a modern services architecture and review the code of fellow engineers via pull requests. We strive to build reliable, fault-tolerant systems that can operate at Cloudflare’s scale.
Role Requirements (Must-Have Skills)
3+ years of professional experience building backend systems at a technology company
Experience writing production-quality code in Go (or other languages with a willingness to learn Go)
Proven experience building and operating distributed systems
Proficiency with modern Unix/Linux development and runtime environments
Strong debugging and troubleshooting skills with attention to detail
Track record of delivering well-tested, reliable code for production environments
Desirable Skills, Knowledge, and Experience
Experience designing and building RESTful APIs and full-stack applications
Familiarity with PKI/TLS concepts and certificate management
Experience writing technical documentation and specifications
Working knowledge of SQL and relational databases such as PostgreSQL
Understanding of distributed systems constraints: performance, caching, data storage/retrieval
Experience with message queues (Kafka, RabbitMQ, etc)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Brooklyn, NY
📍
Location:
Brooklyn, NY
🕒
Schedule:
Monday to Friday, 4:00 PM to 7:00 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking a Registered Behavior Technician (RBT) for a 1:1 in-home case in Brooklyn. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ High school diploma required
✅ Experience working with children required
✅ Patient, compassionate, and dependable
✅ Passionate about helping learners grow and reach their full potential
What we offer
💰 $25–$30/hour, depending on experience
📩
Apply today to be considered.
Location: New York, New York
📍
Location:
Bronx, NY
🕒
Schedule:
Monday to Friday, 9:00 AM to 2:00 PM
🏫
Setting:
In-school ABA services
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 in-school case in Bronx, NY. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Female technician required
✅ Current RBT certification required
✅ ABA experience required
✅ High school diploma required
✅ Reliable, patient, and compassionate
What we offer
💰 Competitive pay
🕒 Monday to Friday, school-day schedule
📩
Apply today to be considered.
Location: Brooklyn, NY 11210
📍
Location:
Brooklyn, NY
🕒
Schedule:
Monday–Friday, 5:00 PM–9:00 PM, 20 hours per week
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 in-home case in Brooklyn. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ High school diploma
✅ Experience working as an ABA Paraprofessional or RBT
✅ Experience working with children
✅ Reliable and dependable
✅ Female technician required
What we offer
💰 $25–$30 per hour, depending on experience
🕒 Weekday evening schedule, Monday–Friday
📩
Apply today to be considered.
Location: Roslyn Heights, New York
📍
Location:
Roslyn Heights, NY
🕒
Schedule:
Monday to Thursday, 4:00 PM to 7:00 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 in-home case in Roslyn Heights. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Female technician required
✅ Experience working with children is required
✅ High school diploma or GED
✅ Reliable transportation to provide in-home services
What we offer
💰 Pay: $25–$30 per hour (based on experience)
🕒 Weekday afternoon schedule
📩
Apply today to be considered.
Location: Jamica, New York 11412
📍
Location:
Jamaica, NY
🕒
Schedule:
Monday to Friday, 4:00 PM to 6:30 PM
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking a female ABA Paraprofessional or Registered Behavior Technician (RBT) for a 1:1 in-home case in Jamaica, NY. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Female ABA Paraprofessional or RBT required
✅ High school diploma required
✅ ABA experience required
✅ Experience working with children
✅ RBT certification preferred
✅ Reliable, patient, and compassionate
What we offer
🕒 Weekday afternoon hours, Monday to Friday
📩
Apply today to be considered.
Location: Forest Hills, NY
📍
Location:
Forest Hills, NY (Queens)
🕒
Schedule:
Monday to Friday, 4:00 PM to 7:00 PM
🏠
Setting:
In-home ABA services
About the role
LBAPS is seeking a male Registered Behavior Technician (RBT) for a 1:1 case in Forest Hills, NY. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Male RBT required
✅ Previous RBT experience required
✅ Experience working with children with autism required
✅ Physically fit and comfortable with active, hands-on sessions
✅ Calm, professional, and able to safely support active behaviors
What we offer
💰 Competitive pay
🕒 Consistent weekday hours
📩
Apply today to be considered.
Location: Queens
📍
Location:
Queens, NY
🕒
Schedule:
Monday, Wednesday, and Friday, 2:00 PM to 6:00 PM. Saturday, 10:00 AM to 1:00 PM.
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 case in Queens. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Experience working with children is required
✅ Patient, caring, and reliable
✅ Strong communication and teamwork skills
✅ Passionate about helping learners learn, grow, and succeed
What we offer
💰 Competitive pay based on experience
🕒 Weekend and after-school hours
📩
Apply today to be considered.
Location: Brown Mills, New Jersey 08015
📍
Location:
Browns Mills, NJ
🕒
Schedule:
2 days per week, approximately 5:00 PM to 7:00 PM, days set with the family
🏠
Setting:
1:1 ABA therapy
About the role
LBAPS is seeking an ABA Paraprofessional (RBT) for a 1:1 case in Browns Mills, NJ. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Female RBT required
✅ Previous RBT experience required
✅ High school diploma or equivalent
✅ Comfort managing challenging behaviors with a calm, patient approach
✅ Ability to commit to 2 days per week
What we offer
💰 Competitive pay
🕒 Flexible schedule, set with the family
💙 Part-time position
📩
Apply today to be considered.
Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years.
Responsibilities:
— Elevate the core product to match the scale of the audience and marketing strength.
— Define and execute product strategy across the entire product portfolio.
— Build a strong product culture centered on customer research, data, and rapid experimentation.
— Drive Product-Market Fit for new initiatives and continuously improve existing products.
— Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs.
— Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making.
— Identify and strengthen moments that create customer value from activation through retention.
— Own engagement, habit formation, activation, monetization, and core product metrics driving growth.
— Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products.
— Build, mentor, and grow a high-performing product organization including Product Managers and leaders.
— Partner closely with Marketing, Analytics, Design, and Engineering.
Requirements:
— Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users.
— Proven experience taking products from zero to Product-Market Fit.
— Track record of launching and scaling products in Tier-1 markets, especially the US.
— Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics.
— Experience building and scaling high-performing product teams and culture.
— Experience building AI-first products or integrating AI into product experience.
— Deep understanding of user behavior driving engagement, retention, and habit formation.
— Genuine passion for improving people's health and well-being through product.
Conditions:
— Remote-first work from anywhere under an international contract.
— Scale with millions of users already present.
— Ownership with full responsibility for product strategy.
— Speed with no unnecessary approvals or bureaucracy.
— Access to top product and AI tools, learning budget, and mentorship from experienced US market experts.
How to apply:
Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The EMEA Payroll Analyst role is an operational role designed to provide leading payroll and vendor management services support to Sony Interactive Entertainment. This role is positioned within the People Experience team within HR. You will be responsible for working with external payroll vendor partnership(s), payroll operations and execution, and supporting the production of accurate and timely payroll results across EMEA.
What you’ll be doing:
Relationship Management:
Provide exceptional experiences, resulting in high customer satisfaction.
Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements.
Work closely with HR, Compensation, Benefits, Finance and other departments to ensure seamless integration of payroll processes.
Communicate effectively with internal partners regarding payroll policies, changes, and timelines.
Payroll Services:
Working closely with the outsource payroll service provider to ensure delivery of the payroll processes and results
Oversee the preparation and processing of payroll for all employees, ensuring accuracy and compliance with internal policies and legal regulations.
Review and validate payroll data and ensure timely submission to the payroll vendor, reviewing outputs in line with payroll calendars.
Act as the main point of contact between the company and the payroll vendor.
Collaborate with the vendor to resolve any payroll discrepancies and ensure alignment with service level agreements (SLAs).
Develop positive relationships with payroll vendors.
Provide responsive, accurate, and timely resolution for common payroll queries.
See opportunities for enhancing payroll processes and efficiencies in collaboration with the vendor.
Implement best practices and continuous improvement initiatives.
Ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures.
Liaise with vendor/3rd parties in relation to the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.
What we’re looking for:
Previous experience of in house and/or managed service payroll within a large, complex international organisation.
Hands-on experience working with EMEA payrolls, with an understanding of country-specific legislation, compliance requirements, and operational nuances
Good technical knowledge of statutory payments, pension/auto-enrolment, manual calculations.
Ability to input into and review change requests, collaborating across multiple teams and partners to obtain input.
Passion for providing exceptional quality service and striving for exceeding clients' expectations.
Proactive anticipations of issues and developing collaborative relationships with upstream and downstream functions
Solid understanding of general HR processes and data, including eligibility and procedures, to provide expected correct downstream pay result outcomes
Desirable
:
CIPP and/or equivalent qualification
Expatriate processing experience and mobility understanding
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day.
As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees.
This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work.
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RESPONSIBILITIES
Technical Vision & Strategic Planning
- Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems.
- Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met.
- Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons
- Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base
- Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams
- Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models
Cross-Company Technical Leadership
- Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams
- Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable
- Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities
- Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability
- Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability
- Proactively identify and solve problems that impact critical areas of the business before they become blockers
Infrastructure & Developer Experience Architecture
- Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks
- Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability
- Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs
- Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service
- Drive cost optimization across platform infrastructure while maintaining performance and reliability standards
Technical Excellence & Influence
- Work with senior managers and directors across Docker organization to drive operations and strategy
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement
- Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions
- Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
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QUALIFICATIONS
REQUIRED
Technical Expertise
- 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc)
- Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers
- Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas
- Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems.
- Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code)
- Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Strategic & Business Impact
- Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion)
- Experience translating business strategy into technical architecture and roadmaps
- Demonstrated ability to identify and prioritize investments that provide maximum platform leverage
- Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success
- Experience making build-vs-buy decisions for critical platform components
Leadership & Influence
- Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations
- Experience working with VPs and executives to set and execute technical strategy
- Track record of influencing technical direction without direct authority—building consensus across teams with different priorities
- Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels
- Experience mentoring senior engineers and developing technical leadership
PREFERRED
- Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale
- Background with container technologies, Docker, Kubernetes, or developer productivity platforms
- Track record of successfully migrating legacy systems while maintaining business continuity
- Knowledge of Financial Operations and infrastructure cost optimization at scale
- Advanced degree in Computer Science, Engineering, or related technical field
- External recognition as a technical leader (conference speaking, publications, open source contributions)
KEY SUCCESS METRICS
Platform Leverage & Velocity
- Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities
- Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today)
Technical Excellence
- Platform systems achieve 99.9%+ uptime for business-critical workflows
- Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day
Organizational Impact
- Recognized across Docker as the definitive technical authority on internal architecture
- Successfully drive convergence of fragmented systems, reducing technical debt and operational burden
- Develop multiple Staff and Principal engineers who can own major platform domains
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build products at the intersection of AI, search and retrieval, data insights, and product engineering.
As AI agents change how people discover and interact with the Internet, new problems are emerging around how content is found, understood, retrieved, and kept current. Cloudflare is uniquely positioned to help website owners make their content discoverable and to help agents find relevant, trustworthy information across our network. Building these capabilities requires solving problems across distributed systems, crawling, content ingestion, indexing, retrieval quality, developer experience, and reliable product delivery.
Cloudflare also has a unique perspective on how the Internet is changing. Our global network observes signals that can help us understand trends, identify when content changes, and measure the pulse of the Internet. Used responsibly, these signals could improve existing products, help customers and AI companies find fresher and more relevant information, and create entirely new capabilities and products. The opportunity is broad and still evolving. We need to deliver excellent products today while continuing to identify the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to lead engineering across some of our AI and Internet Data Insights portfolio.
You will be responsible for the people, execution, and engineering quality behind products that help customers make their content discoverable and turn complex Internet signals into useful experiences. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across AI-powered search, Internet data insights, and customer-facing products.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of search and retrieval capabilities that help people and AI agents find relevant, trustworthy, and current content.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Help identify how signals from Cloudflare's global network can produce useful and trustworthy insights for customers, partners, and other Cloudflare products.
Explore where Cloudflare's unique view of Internet activity can improve content discovery, enable new product experiences, or support entirely new products.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, data and search quality, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in a distributed system or data platform, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system is data that people use to understand the Internet.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, search systems, data-intensive systems, Internet infrastructure, or adjacent areas.
Experience building or operating products involving crawling, content ingestion, indexing, retrieval, analytics, or large-scale data processing.
Experience operating systems where correctness, reliability, and quality matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with Retrieval-Augmented Generation (RAG), which combines information retrieval with generative AI to produce answers grounded in selected source material.
Experience building products for AI developers, AI agents, publishers, or content-heavy websites.
Experience working with large-scale telemetry or Internet-scale datasets.
Experience turning complex underlying systems or data into useful products for a broad audience.
Familiarity with Cloudflare Radar, Internet measurement research, or the broader ecosystem of tools used to understand Internet performance, availability and security.
Compensation
For Portugal based hires: Estimated annual salary of €74,000 - €
111,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.