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Location: Copenhagen, Denmark Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 21 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Łódź, Poland Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 21 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Tbilisi, Georgia We are looking for an experienced SMM Manager with a strong background in real estate marketing to join our team in Tbilisi. This role is ideal for someone who understands the local real estate market, knows how to create content that attracts buyers and investors, and can build a premium brand presence across social media channels. We are specifically looking for candidates with experience working for real estate developers, real estate agencies, property investment companies, or related real estate brands in Georgia . Experience with premium or luxury real estate projects will be considered a significant advantage. Key Responsibilities Develop and execute social media strategies for real estate projects and corporate brand channels Create and manage content plans aligned with sales, marketing, and brand objectives Generate content ideas focused on real estate, investment opportunities, lifestyle, and project updates Coordinate and participate in property, lifestyle, and promotional shoots Collaborate with designers, videographers, and marketing stakeholders to produce high-quality content Manage social media accounts and ensure consistent brand communication Track performance metrics and optimize content based on engagement and business results Monitor local market trends, competitors, and audience preferences Support project launches, events, and marketing campaigns Requirements 3+ years of SMM experience Proven experience in the real estate industry is mandatory Portfolio demonstrating successful real estate social media projects Excellent visual taste and understanding of premium brand positioning Experience organizing and managing content production, including property shoots Ability to work with analytics and measure the effectiveness of content initiatives Strong copywriting and communication skills Fluent Georgian and English. Will Be a Strong Advantage: Experience with luxury or premium real estate projects Experience working with international developers Background in the UAE, CIS, or international real estate markets Benefits Be part of ambitious real estate projects shaping the future of Tbilisi Work with a brand focused on premium developments and international investors Opportunity to build impactful campaigns with measurable business results Competitive compensation package Flexible hybrid work model

Location: Montreal DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Our team works on a variety of high-impact machine learning projects, and we are looking for a Machine Learning Specialist to join us. In this role you will build critical systems for our machine learning models and have the chance to make great impact to our business. As a member of our team, you will be surrounded by cutting-edge technology and experienced machine learning, data and software professionals providing you with the best possible environment to succeed. You will always have interesting new projects to apply your skillset while also becoming an expert on certain areas. Responsibilities: Design and implement scalable and performant systems to serve machine learning models Optimize training and inference performance of deep learning models Create and maintain feature pipelines, feature stores, model stores Monitor production models and setup retraining infrastructure to improve performance Optimize models for deployment on different hardware configurations Build frameworks to promote scalable and reproducible research Drive projects and lead new initiatives Facilitate discussions on code implementation, testing, software architecture best practices Actively engage with others on the team to resolve challenging design and coding issues Collaborate with stakeholders from different departments Qualifications: A bachelor’s or a master’s degree in computer science, software engineering or equivalent 5+ years of experience building software for machine learning systems Strong understanding of machine learning and deep learning concepts Excellent programming and scripting skills Experience with building, validating, deploying, monitoring, and updating production models Experience with infrastructure and tooling for MLOps Strong problem-solving and analytical skills Excellent communication and collaboration skills Experience with machine learning frameworks such as TensorFlow, PyTorch, TensorRT, ONNX Experience with GPU programming using CUDA, OpenCL or similar libraries Experience optimizing inference performance (quantization, profiling, kernel/runtime tuning, serving engines) Experience with one or more of the following is an asset: distributed systems, multi-threaded programming, hardware/software interaction For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-KS1]

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are hiring a Strategic Finance Manager, Product (EPD) to partner with Engineering and Product to drive unit economics, infrastructure efficiency, and margin expansion across Vercel’s consumption-based platform. This role spans cloud infrastructure & token spend, as well as emerging AI workloads (inference, gateways, and compute-intensive services). You will define how we measure and optimize the cost and profitability of every request, workload, and AI interaction on the platform. This is a hybrid role based in San Francisco, with in-office days on Monday, Tuesday, and Friday. What you'll do: Infrastructure & AI COGS Ownership Own financial visibility into compute, bandwidth, storage, and AI-related costs (e.g., inference, GPU/accelerated workloads) Translate product and infrastructure usage (requests, execution time, tokens, etc.) into clear cost drivers Partner with EPD to drive cost-efficient architecture and scaling decisions Cost Visibility & Accountability Build self-service cost tooling for Product and Engineering (cost per request, per workload, per AI query) Enable teams to own and optimize their infrastructure footprint Standardize cost attribution across products and multi-tenant systems Efficiency & Margin Expansion Lead infrastructure and AI efficiency initiatives (compute optimization, caching, vendor strategy) Define north star metrics (e.g., cost per request, cost per AI call, cost per GB) Embed cost efficiency into roadmaps and product decisions Cost Allocation & Financial Rigor Develop scalable cost allocation frameworks across products, customers, and workloads Improve gross margin visibility, including AI product margins Support auditability and IPO readiness Cross-Cutting Workstreams Unit Economics Define product-level unit economics across Vercel’s product suite Connect usage (requests, compute, tokens, etc.) to revenue and COGS COGS / Gross Margin Forecasting Build driver-based models linking usage, revenue, and infrastructure costs Forecast COGS across core platform and AI products for both PLG & SLG segments Model margin impact of scale and efficiency improvements Pricing & Packaging Partner on usage-based and AI pricing models Evaluate tradeoffs between growth, adoption, and margin Ensure pricing is reflected in forecasts and unit economics What you need: 5-8+ years in Strategic Finance, FP&A, IB, or Consulting Experience with consumption-based or cloud infrastructure businesses Strong modeling skills; experience with driver-based forecasting Ability to partner with technical teams and translate usage → financial insight SQL / data tooling experience strongly preferred Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000-$220,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: New York Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: Galaxy’s Digital Infrastructure Services (DIS) is the institutional backbone of our blockchain ambitions – spanning staking, validators, custody, DeFi, and tokenization – serving tier-1 banks, asset managers, and financial infrastructure providers. As Business Partner – Execution & Delivery, you will sit at the center of DIS as a high-agency execution and strategy partner to senior leadership. You will drive the organization’s highest-value work to completion: supporting internal transformation initiatives, owning delivery across complex cross-functional programs, building the client-facing materials that represent DIS externally, and showing up in institutional client rooms when it matters. This role requires someone equally at home in an org design conversation with DIS leadership and in a technical workshop with a tier-1 bank. What You’ll Do: Serve as a direct execution partner to DIS leadership on internal transformation initiatives – org design, operating model changes, team structure, and cross-functional alignment Develop materials that support leadership decision-making: frameworks, options analyses, org charts, decision memos, and structured recommendations Track and synthesize the full picture of what’s happening across DIS – internal initiatives, external engagements, open gaps – so leadership is always informed Help the organization stay ahead of capacity and staffing needs: understand what’s coming, what it requires, and where we need to hire, realign, or augment Own delivery coordination for the most complex, cross-functional DIS initiatives – platform integration, institutional client programs, and strategic product buildouts Translate strategic intent into structured delivery plans with clear owners, milestones, and accountability – and hold teams to them Act as the connective tissue between engineering, product, distribution, and external stakeholders – ensuring no handoff falls through Stay deeply familiar with the active deal landscape – understanding where each engagement stands, what’s required to close or deliver, and where we have product, resource, or capability gaps Build and maintain high-quality client-facing materials: pitch decks, capability presentations, proposal documents, and engagement readouts Represent DIS in institutional client engagements as appropriate – including workshops, technical sessions, and implementation reviews with tier-1 banks, asset managers, and infrastructure providers Proactively identify blockers, scope drift, staffing gaps, and resource conflicts – and bring them to the right people before they compound Contribute to the ongoing evolution of DIS’s operating model – delivery cadences, cross-team rituals, and program tooling – and identify patterns across projects to build repeatable processes Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes. Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work. What We’re Looking For: 8+ years in a strategy, business partner, operations, or execution-focused role – ideally within a fast-moving technology or financial services organization Proven ability to support senior leadership on internal transformation: org design, operating model changes, team alignment, and cross-functional prioritization Strong commercial instincts – able to understand a deal landscape, identify capability and staffing gaps, and connect the dots between pipeline and organizational capacity Exceptional written communication and materials production – pitch decks, executive briefings, capability documents, and client-facing presentations that reflect well on leadership Highly structured thinker with a bias for action – creates order in ambiguity rather than waiting for it Comfortable operating across functions and org levels simultaneously – org design in the morning, a client session in the afternoon, an engineering status review by end of day Low ego, high accountability – you own your work and say what you see Bonus Points: Experience in digital assets, blockchain infrastructure, or institutional financial services Familiarity with custody, staking, DeFi, or tokenization products Prior experience supporting or working alongside tier-1 financial institutions (banks, asset managers, custodians) Background in post-acquisition integration, platform transformation, or org redesign What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range $200,000 — $225,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for an Engineering Manager to lead our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms. This is a foundational role: you'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes analytics capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. As model capabilities and usage grow, you'll also drive how we scale review through automation — building systems where Claude meaningfully extends what human reviewers can do, while keeping people in the loop where their judgment matters most. You'll partner closely with policy, operations, data science, and legal teams to ensure our enforcement systems are effective, accurate, and trustworthy. Key responsibilities Lead, grow, and develop a team of engineers building investigation, review, and enforcement tooling for both first-party and third-party platform surfaces Define the vision and roadmap for our review tooling platform, including analytics, privacy-compatible data access primitives, and a sandbox for rapidly developing new review interfaces Drive the team's strategy for scaling review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems Ensure review tooling evolves alongside new privacy primitives and data retention commitments, so reviewers can do their work without compromising user trust Create clarity for the team and stakeholders in an ambiguous and evolving environment Take an inclusive, equitable approach to hiring and coaching top technical talent, and maintain a high-performing team Contribute to engineering-wide initiatives as a member of Anthropic's engineering management community Minimum qualifications Experience managing software engineering teams, including hiring, coaching, and developing engineers A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders Care about the societal impacts of AI and want your work to make powerful systems safer Preferred qualifications 4+ years of management experience, 10+ years of industry software engineering experience Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation Experience building developer platforms or extensible tooling frameworks that other teams build on top of Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As an Engineering Manager, Mobile at Via, you’ll own a key product line and lead a team building mobile apps that power reliable, equitable and sustainable transit for communities worldwide. You’ll pair strategic leadership with end-to-end execution, shaping product direction, scaling core experiences, and driving meaningful real-world impact by building from the ground up on Via’s established platform. About the Role: Lead the development of key mobile initiatives, such as improving rider/driver app performance, reliability, and user experience across iOS and Android Own and execute a roadmap focused on scalability (e.g. handling peak demand, optimizing app responsiveness, and reducing latency across core user flows) Drive cross-functional projects with Product, Design, and Backend teams to launch new features end-to-end, from concept through production Improve engineering quality and velocity by introducing better development practices, strengthening code review standards, and evolving mobile architecture Build and grow a high-performing team by hiring, mentoring, and supporting engineers across different levels Identify and lead improvements to team processes (e.g. release cycles, CI/CD, testing frameworks) to increase efficiency and reduce friction Contribute to broader mobile initiatives, such as aligning on shared tooling, frameworks, and long-term platform strategy About You: 7+ years of experience building mobile applications (iOS or Android), including experience working on production-scale apps Proven experience leading engineering teams and delivering complex projects end-to-end Strong understanding of mobile architecture, performance optimization, and modern development practices (e.g. CI/CD, testing, MVVM) Comfortable working across mobile, backend, and product domains to deliver cohesive solutions Collaborative and pragmatic, able to balance speed with quality and make thoughtful trade-offs Hands-on and detail-oriented when needed, while still operating effectively at a leadership level Clear communicator who builds trust across teams and creates a positive, inclusive team environment Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $215,000 - $265,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just execute a playbook, this is the role. What You'll Do - Lead customers through the full transformation journey, from implementation through agentic workflow adoption. - Own the revenue target for your book of business. - Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line. - Quantify and communicate Ramp's impact in the language CFOs and Controllers care about - Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates. - Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions. - Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more. What You Need - Right to work in the UK is required. Willingness to travel frequently across the UK and Europe. - Founder-mode mentality with proof to back it up. You own outcomes, not deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet. - AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Deep product expertise that translates into prescriptive recommendations. You know Ramp's full range of products, integrations, and configuration options inside out and you use that knowledge to anticipate customer needs and position solutions before they ask. - Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture. - Commercial instinct. You proactively identify expansion opportunities and know how to turn customer success into revenue growth. - Strong written and verbal communication. - High frustration tolerance and resilience. Building from scratch means things will break constantly. Nice to Haves - Fluency in additional European languages - Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments - Exposure to fintech, SaaS, or B2B sales cycles - Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Lincolnshire, IL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. THE OPPORTUNITY: KPI Strategy, Governance & Performance Optimization Assess and enhance existing KPIs to ensure alignment with strategic business objectives Lead the design, implementation, and ongoing governance of performance metrics Proactively identify revenue risks, performance gaps, and growth opportunities Analyze structural drivers of high performance and recommend scalable best practices Performance Audit & Controls Conduct regular audits of MBO scorecard submissions to ensure accuracy, completeness, and policy compliance Validate supporting documentation and alignment with approved KPI criteria Audit pipeline quality to ensure opportunity accuracy, stage integrity, forecast reliability, and data hygiene Identify inconsistencies, inflation risks, or process gaps and recommend corrective actions Partner with Sales and Management teams to improve accountability and forecast discipline Reporting & Revenue Analytics Standardize, streamline, and automate reporting processes to improve accuracy and efficiency Deliver clear, actionable insights to sales leadership and executive stakeholders Analyze individual, team, and divisional revenue trends Provide high-quality ad hoc reporting and business analysis as needed Data Governance & Operations Consolidate and manage multiple internal and third-party datasets Ensure data accuracy, consistency, and integrity across reporting systems Support data operations initiatives and process improvements Partner with stakeholders to resolve discrepancies and ensure timely, accurate payouts QUALIFICATIONS: Bilingual proficiency in Korean and English (required) Advanced Excel skills with strong data manipulation and analytical capabilities 2–3+ years of experience in data analysis, data management, or performance auditing Experience with Tableau Desktop and Tableau Prep (preferred) Working knowledge of SQL (a plus) Experience in a manufacturing environment with complex sales channels (preferred) Strong attention to detail with the ability to detect inconsistencies and data risks Self-starter with the ability to work independently in a fast-paced environment Highly organized with strong documentation and presentation skills Recruiting Range $33.65 — $33.65 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: New York WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Location: New York, NY or West Palm Beach, FL The Role: We are seeking an exceptionally talented AI Scientist to join the Artificial Intelligence team at WorldQuant. The successful candidate will: Conduct research in the Machine Learning field to improve multiple aspects of the investment pipeline Produce trading or predictive signals using innovative Machine Learning algorithms Apply the latest in LLM based agentic technology to develop and test innovative trading signals and algorithms Implement signal compression and combination techniques using Machine Learning tools Implement state of the art machine learning algorithms Design deep learning architectures. Develop model frameworks for investment professionals Collaborate with portfolio managers and researchers to optimize machine learning algorithms Communicate optimally with team members, researchers, and portfolio managers What You’ll Bring: PhD in a quantitative or highly analytical field (e.g., Computer Science, Physics, Mathematics, Statistics, or a related field) 2+ years of research or work experience applying Machine Learning in innovative ways to complex problems Graduated at the top of your respective educational program, with excellent problem-solving abilities, insight, and judgment with a strong attention to detail Demonstrated ability to program. Strong development skills and proficiency in C++, Python, and PyTorch. Demonstrated science aptitude via record of creativity and inventions. Ability to run experiments and perform statistical inference. Experience with software development tools and practices, such as version control (e.g., Git), continuous integration, and testing frameworks Advanced practitioner-level knowledge of statistical inference, machine learning, software solvers, and/or mathematical optimization Strong communication skills; ability to express complex concepts in simple terms Our Benefits: Core Benefits: Fully paid medical and dental insurance for employees and dependents, flexible spending account, 401k, fully paid parental leave, generous PTO (paid time off) that consists of: twenty vacation days that are pro-rated based on the employee’s start date, at an accrual of 1.67 days per month, three personal days, and ten sick days. Perks: Employee discounts for gym memberships, wellness activities, healthy snacks, casual dress code Training: learning and development courses, speakers, team-building off-site Employee resource groups Pay Transparency: WorldQuant is a total compensation organization where you will be eligible for a base salary, discretionary performance bonus, and benefits. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state.  We set standard base pay ranges for all roles based on job function and level, benchmarked against similar stage organizations.  When finalizing an offer, we will take into consideration an individual’s experience level and the qualifications they bring to the role to formulate a competitive total compensation package. The Base Pay Range For This Position Is $150,000 - $200,000 USD. At WorldQuant, we are committed to providing candidates with all necessary information in compliance with pay transparency laws.  If you believe any required details are missing from this job posting, please notify us at WQHR_US@WorldQuant.com , and we will address your concerns promptly. By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for an AI Software Engineer to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. This is an AI-first engineering role: you will spend most of your time designing agents, engineering prompts and context, building retrieval and evaluation pipelines, and directing AI coding agents - with solid .NET engineering as the foundation rather than the whole job. You will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context and memory, follow permissions, and escalate to humans when needed. The team also owns the core infrastructure for evaluation, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready. This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows - and you will use AI coding agents as your primary daily development workflow. Responsibilities: Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search. Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent). Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations. Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform. Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities. Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates. Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage. Develop and maintain backend services using C# and .NET. Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team. Follow the AI landscape closely and bring new models, tools, and patterns to the team. Requirements: Must have: Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management. Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK. Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes. Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices). Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand. Solid experience with C# and .NET, API design, distributed systems, and software architecture. Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes. Strong knowledge of engineering best practices and production-grade software development. Nice to have: Python for prototyping, data work, and evaluation scripting. Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI). Experience building agent-facing tools or MCP servers. LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes. Fine-tuning, distillation, or adapter-based model customization. Experience with Creatio or other low-code CRM platforms. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For We are looking for an AI Software Engineer to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. You will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context, follow permissions, and escalate to humans when needed. The team also owns the core infrastructure for testing, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready. This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows. Responsibilities: Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search. Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent). Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations. Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform. Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities. Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates. Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage. Develop and maintain backend services using C# and .NET. Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team. Follow the AI landscape closely and bring new models, tools, and patterns to the team. Requirements: Must have: Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management. Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK. Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes. Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices). Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand. Solid experience with C# and .NET, API design, distributed systems, and software architecture. Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes. Strong knowledge of engineering best practices and production-grade software development. Nice to have: Python for prototyping, data work, and evaluation scripting. Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI). Experience building agent-facing tools or MCP servers. LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes. Fine-tuning, distillation, or adapter-based model customization. Experience with Creatio or other low-code CRM platforms. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the UK 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the UK , the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Spain , the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Netherlands 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Netherlands , the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity Our mission is to drive OKX ’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged. As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and strong hands-on AI capabilities to deliver measurable business results. Using AI effectively is a core expectation of this role , from uncovering opportunities and developing product solutions to improving campaign operations. What You’ll Be Doing Own Growth Strategy and Business Results Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue. Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation. Prioritize initiatives based on business impact, user needs, and implementation effort. Build and Scale Growth Products Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits. Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets. Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs. Use AI to Improve Product Development and Growth Operations Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations. Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality. Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life. Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities. Continuously Improve Growth Performance Use business data and user feedback to identify issues and improve product and campaign performance. Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving ROI . Lead Cross-Functional Execution Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration. Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion. Bring Industry and Market Insights into Product Decisions Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns. Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities. What We Look For In You More than 3 years of relevant experience in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products. Strong hands-on proficiency with AI tools is required. You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes. The ability to build and improve AI-assisted workflows , break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results. A proven track record of business impact , with measurable improvements in trading volume, revenue, user activation, or retention. A mature growth methodology and practical experience , with the ability to identify opportunities, develop effective solutions, and continuously improve business results. Broad experience across companies and business environments , with the ability to adapt proven practices to new contexts and execute at scale. Strong familiarity with the crypto industry , including centralized exchanges, trading products, user behavior, and common growth mechanics. Strong familiarity with OKX , including its core products, trading experience, user journeys, and competitive positioning. Strong analytical skills and the ability to translate data and user insights into clear product decisions. Excellent communication and collaboration skills, with experience leading complex projects across teams. High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities. Nice-To-Haves Direct experience building growth products at a crypto exchange or trading platform. Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets. Experience balancing growth incentives with profitability, risk controls, and long-term user value. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .