Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products.
What You’ll Do
Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios.
Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines.
Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets.
Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models
Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value.
Design and execute pricing experiments
Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy.
Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction.
Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives.
Define KPIs and dashboards that measure pricing performance and identify optimization opportunities.
Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization.
Skills We’re Looking For
5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience
Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar
Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt
Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design
Strong attention to detail and data analysis skills – including interpreting results and recommending actions
Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR
Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease
Strong communication and presentation skills with ability to influence at the executive level
#LI-DJ1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$209,378
—
$261,723 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоseniorRemote, California, United States, AMER
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for growth engineers to join our growth team. This key role will help drive user acquisition, engagement, retention, and monetization through data-driven strategies and technical implementations. At Anthropic, we're not just building AI tools; we're reimagining how AI can enhance and expand its user base! As a member of the growth team, you will have a unique opportunity to shape our growth strategy. You will work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our AI-powered tools and maximize their impact.
Key responsibilities
Develop and implement technical solutions to support user acquisition, activation, retention, and revenue growth
Design and execute A/B tests and experiments to optimize user onboarding, feature adoption, subscription conversion, and overall product experience
Collaborate with product and marketing teams to identify growth opportunities and translate them into technical requirements
Minimum qualifications
Experience working on user growth (acquisition, activation, retention, monetization) or have worked in a revenue focused organization like ads.
Have experience full-stack development (web/React and backend), and experience with data analysis and experimentation frameworks
Take a data-driven approach to problem-solving, with a keen eye for identifying patterns and opportunities in user behavior and metrics
Are passionate about the potential of AI to reach and benefit a wide audience, and eager to tackle challenges in scaling AI products
Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates
Preferred qualifications
5+ years of experience as a software engineer
Have ideas for experiments to run to drive user growth or monetization
Able to dive into data and identify opportunities
Possess a vision for the future of AI product growth and a drive to make that vision a reality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Berlin, Germany
Who are we?
We’re
AVOMIND
, an international recruitment firm connecting high-achieving individuals with ambitious, fast-growing companies.
We do more than simply fill vacancies. Our goal is to understand what both candidates and companies need and create meaningful, long-term matches.
Our diverse and international team speaks more than 20 languages and operates across the DACH region, EMEA, the US, and APAC.
Our vision is simple:
✔️ Empower candidates by connecting them with outstanding career opportunities.
✔️ Support our clients by consistently delivering high-quality talent.
We are now looking for a proactive and creative
Marketing Erasmus+ Intern
to join our team in Berlin. This
3-month internship
is a great opportunity to gain hands-on experience in digital marketing, employer branding, content creation, and international business development.
What will you do?
You will support AVOMIND’s internal marketing activities and help strengthen our online presence and communication.
Your responsibilities will include:
Creating and improving email marketing templates and outreach campaigns
Supporting internal marketing and employer-branding initiatives
Creating content for LinkedIn, Instagram, and other communication channels
Responding to social media comments and direct messages
Supporting the organization and promotion of on-site events
Conducting regular competitor and social media analysis
Researching relevant platforms, rankings, communities, and partnership opportunities
Supporting bulk outreach campaigns to external platforms and potential partners
Creating simple visual content using Canva
Assisting with other marketing and communication projects based on business needs
Sharing new ideas to improve AVOMIND’s marketing activities and online presence
Support event preparation, set-up and on-site support to help events run smoothly
Assist with social media content before, during, and after events
Help create and adapt visuals for event promotion and communications
Coordinate post-event feedback surveys and summarize key findings
What are we looking for?
Excellent written and verbal communication skills in English
Native or fluent French, Dutch, or German is a strong advantage
Strong research and analytical skills
Excellent organizational and time-management abilities
High attention to detail and accuracy
Confidence using Canva and Microsoft Office or Google Workspace
Familiarity with social media platforms, particularly LinkedIn and Instagram
Ability to manage several projects and deadlines simultaneously
A proactive mindset and willingness to suggest and implement new ideas
Curiosity, creativity, and eagerness to learn
An international mindset and strong cultural awareness
A friendly and professional communication style
Willingness to work regularly with our team from the Berlin office
Previous international, marketing, social media, or content-creation experience is an advantage.
What do we offer?
Hands-on experience in marketing within an international recruitment company
Exposure to digital marketing, employer branding, content creation, and business development
The opportunity to take ownership of your own projects
Regular feedback and support from an experienced international team
A friendly, collaborative, and multicultural working environment
The opportunity to contribute ideas and see their direct impact
Flexible hybrid work combined with regular collaboration from our Berlin office
Interview process
First round:
Fit interview
Second round:
Marketing case study and competency interview
Erasmus+ eligibility
Applicants must be eligible to complete an internship through the
Erasmus+ program
and should confirm the relevant requirements with their university before applying.
Location: South Africa; Argentina; Mexico; Morocco
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a fast-growing marketing consultancy and growth partner specializing in the global medical aesthetics and regenerative medicine industry. They empower MedSpas and premium clinics across the US, UK, Australia, and beyond to scale toward high-revenue milestones through a specialized growth framework. Rather than focusing on simple lead generation, the team implements high-level positioning and conversion systems that turn high-ticket treatments—such as advanced lasers, body sculpting, and facial balancing—into predictable revenue drivers.
The company operates at the intersection of performance marketing and business strategy, offering both specialized consulting and done-for-you implementation. They are committed to moving away from volume-heavy, discount-driven tactics to focus on high-value patient acquisition and long-term retention. Joining this team means working in a results-oriented, international environment where data-driven strategies help aesthetic practices worldwide achieve sustainable, effortless growth.
Job Summary
We are seeking a high-level Performance Marketing & Creative Strategist to move beyond the "buttons" of media buying and take ownership of the entire conversion journey. In this role, you will be the diagnostic engine behind our client accounts, identifying exactly why campaigns succeed or fail and directing the creative and funnel improvements necessary to win. If you are a seasoned Meta Ads professional who understands customer psychology, data patterns, and the difference between a cheap lead and a high-quality appointment, this is your opportunity to lead strategy for a high-growth team.
Key Responsibilities
Perform deep-dive audits of Meta Ads accounts to diagnose performance bottlenecks and creative fatigue.
Develop comprehensive creative strategies and write detailed briefs for production teams, UGC creators, and editors.
Optimize lead generation funnels from the initial ad click through to the final booked appointment.
Build and manage structured testing roadmaps to ensure continuous performance improvement.
Analyze complex data sets to identify patterns in lead quality and conversion rates, moving beyond surface-level metrics like CPL.
Collaborate with internal teams to improve landing page aesthetics and conversion architecture.
Proactively create recovery plans for underperforming accounts and scale winning campaigns through data-backed recommendations.
Requirements
Proven agency experience managing multiple client accounts simultaneously.
Extensive expertise in Meta Ads specifically focused on lead generation.
A strong portfolio of results demonstrating your ability to reduce CPA and increase revenue through creative and funnel optimization.
Deep understanding of direct response marketing, customer psychology, and hook/angle frameworks.
Experience writing creative briefs and directing the production of high-converting ad assets.
Proficiency in analyzing the entire customer journey, including landing pages and backend conversion steps.
Excellent written and verbal English with the ability to articulate complex strategic shifts to stakeholders.
A data-first mindset with the ability to work independently and take full ownership of account performance.
Nice-to-Haves
Experience in the MedSpa, aesthetics, or high-ticket wellness industry.
Hands-on experience with GoHighLevel (GHL).
Experience managing high-ticket lead generation or Business Opportunity (BizOpp) funnels.
Previous leadership experience in creative strategy or growth marketing.
Benefits
🌎 Fully remote work environment
🚀 Career growth opportunities in a fast-scaling agency
🎯 Performance-based incentives
📈 Long-term stability and high-level strategic ownership
🧠 Collaborative culture with top-tier marketing talent
Location: Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.
Please Note: This role is open to candidates based in Korea
As an Engineering Program Manager/ Technical Program Manager, you will:
- Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
- Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
You may be a good fit if:
- You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
- Knowledge or experience with LLM training or optimization would be a key differentiator
- You are problem-focused and making customers successful really excites you
- You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress.
- You have a Bias for Action - you are very execution focused and you like getting things done.
- You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones.
- You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Singapore
Workplace: remote
About the Company
CertiK leads blockchain security by securing smart contracts and blockchains with cutting-edge Formal Verification technology. Founded by Computer Science professors of Yale University and Columbia University, CertiK has audited and secured over $500B in assets, including many of the world’s top blockchain projects.
About This Role
Singapore is where the institutional future of digital assets is being built.
As Business Development Manager for Singapore, you drive the commercial relationship with the institutions that need it — exchanges and DPT licensees, banks and financial institutions moving into tokenisation, protocols and Web3 native teams, and the funds and infrastructure providers around them. You will run the full cycle: build the pipeline, get in front of decision-makers, understand their security and compliance problem, and close.
You will work alongside a capital markets and policy team and a technical organisation whose auditors, forensics, and on-chain surveillance work sets the benchmark for the industry.
About You
You are a builder of relationships and a closer of deals, and you are comfortable doing both in a market where the buyer is sophisticated and the sale is technical. You can hold a conversation with a CTO about smart contract risk and, an hour later, hold one with a Chief Compliance Officer about transaction monitoring and licensing obligations — and be taken seriously in both. You are self-directed about pipeline: you find the opportunity rather than waiting for it to be routed to you.
Critically, you understand that in this market a regulatory shift is a commercial event, and you know how to move first when one lands.
Responsibilities
Pipeline generation
and prospecting.
Build and own the Singapore pipeline through outbound, inbound qualification, referrals, ecosystem relationships, and event presence — identifying and prioritising the accounts that matter across exchanges, financial institutions, VASPs, protocols, and infrastructure providers.
Full-cycle deal execution.
Run opportunities end to end: discovery, scoping with technical teams, proposal and commercial structuring, negotiation, and close.
Solution positioning.
Develop the depth to position CertiK’s portfolio credibly — audits and formal verification, penetration testing, on-chain surveillance and AML/compliance tooling, and incident response — and to map them to a specific client’s risk, regulatory, and commercial pressures.
Account management
and expansion.
Own relationships post-sale, drive renewals and expansion, and act as the client’s primary commercial point of contact.
Partnerships
and ecosystem.
Develop channel and referral relationships with law firms, consultancies, custodians, infrastructure providers, and industry associations that extend CertiK’s reach into the market.
Market intelligence
and feedback.
Track the competitive and pricing landscape, capture what you learn in the field, and feed it back into pricing, product, and go-to-market decisions.
Cross-functional coordination.
Work with policy, product, engineering, and marketing to build the proposals, materials, and campaigns that win business — and with the regional leadership team on territory strategy and forecasting.
Reporting
and CRM discipline.
Maintain accurate pipeline data, forecasts, and activity records; report against clear quarterly targets.
Ad hoc requests
Requirements
Bachelor’s degree in business, finance, economics, computer science, or a related field.
Minimum of 4 years of B2B business development, enterprise sales, or account management experience, with a demonstrable record of meeting or exceeding revenue targets. Prior experience at a Web3 security, blockchain analytics, RegTech, or cybersecurity vendor is a plus.
Solid working knowledge of smart contract security, on-chain analytics, AML/CFT, or virtual asset compliance concepts. Understanding of the digital asset and blockchain landscape, and of the security and compliance problems institutions in this market face.
Established network in the Singapore or wider Southeast Asian digital asset, fintech, or financial services ecosystem.
Excellent written and verbal English, and the ability to present with confidence to senior and technical audiences. Proficiency in another Asian language is a plus.
Strong commercial instincts.
Highly organized, self-directed, and able to run multiple opportunities and deadlines with limited supervision. Comfortable operating in a fast-paced environment.
Existing right to work in Singapore, or eligibility to obtain one.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith.
You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience.
What you’ll do
Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab.
Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way.
Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality.
Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear.
Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale.
Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration.
Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering.
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency.
What you’ll bring
Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads.
Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production.
Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby.
Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling.
Ability to find, diagnose, and prevent performance and reliability problems at scale.
Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team.
Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus.
About the team
We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group.
We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale.
For more on how we work, see the
team handbook
page.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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and
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. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're hiring a Head of Professional Services to build and lead Vercel's global professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself.
You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap.
This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week (Monday, Tuesday, Friday) required in office.
What you'll do
Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support.
Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization.
Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities.
Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team.
Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements
What you need
10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment.
Experience building a team, function, or service line from zero, including hiring, methodology, and operating model.
Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly.
Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions.
Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs
Bonus if you
Have built with Vercel, Next.js, AI SDK, or v0.
Have led forward deployed or embedded engineering teams at an AI-native or developer platform company.
Have owned a professional services P&L or defined services pricing and packaging from scratch.
Are comfortable representing the function externally at conferences, customer executive briefings, or large-scale events.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $300,000 - $370,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We’re looking for an IT Security Engineer to own and strengthen the security of our corporate technology environment. This is a hands-on role spanning identity and access management, endpoint security, SaaS security, Zero Trust, security automation, and incident response.
You’ll work closely with Security, IT, Engineering, and business teams to build secure, scalable systems and automate the controls that protect our people, devices, applications, and data.
WHAT YOU’LL DO
IDENTITY & ACCESS MANAGEMENT
- Own and strengthen identity and access controls across our corporate environment, with a focus on Microsoft Entra ID.
- Implement and maintain SSO/SAML, SCIM provisioning, MFA, Conditional Access, and RBAC.
- Build and improve automated joiner, mover, and leaver (JML) workflows.
- Regularly review permissions, privileged access, and authentication policies to reduce unnecessary access and security risk.
- Help establish identity as the foundation of our Zero Trust security model.
ENDPOINT SECURITY
- Manage and improve endpoint security through Microsoft Intune/MDM, device compliance policies, and endpoint protection tooling.
- Deploy and maintain EDR capabilities across the corporate fleet.
- Establish and enforce security baselines for employee devices.
- Investigate endpoint security events and remediate compromised or non-compliant devices.
SAAS & CORPORATE APPLICATION SECURITY
- Assess and improve the security posture of corporate SaaS applications.
- Partner with application owners to implement appropriate authentication, authorization, provisioning, and data-access controls.
- Identify shadow IT, excessive permissions, insecure configurations, and other SaaS-related risks.
- Help establish scalable security standards for onboarding and managing new corporate applications.
ZERO TRUST & CORPORATE ACCESS
- Design and implement Zero Trust principles across identity, endpoints, applications, and corporate access.
- Strengthen controls around privileged access, remote access, and access to sensitive systems.
- Apply practical security controls that balance strong protection with employee productivity.
SECURITY AUTOMATION
- Automate repetitive security and IT workflows using scripts, APIs, and integrations.
- Build tooling to automate access reviews, provisioning, compliance checks, alert enrichment, remediation, and other security processes.
- Use scripting languages such as Python or JavaScript to improve security operations and reduce manual work.
- Look for opportunities to turn manual security processes into scalable, reliable systems.
DETECTION & INCIDENT RESPONSE
- Monitor and investigate security alerts across identity, endpoint, and corporate systems.
- Perform initial investigation and triage of suspicious activity and potential security incidents.
- Support incident containment, remediation, and post-incident improvements.
- Build lightweight detections and alerts for meaningful risks within the corporate environment.
WHAT WE’RE LOOKING FOR
- Strong hands-on experience with identity and access management, ideally within Microsoft Entra ID.
- Experience implementing or managing SSO/SAML, SCIM, MFA, Conditional Access, RBAC, and JML workflows.
- Experience with MDM and endpoint security, ideally Microsoft Intune and modern EDR tooling.
- Understanding of SaaS and corporate application security.
- Experience implementing or operating within a Zero Trust security model.
- Ability to automate workflows using scripts and APIs, with experience in a language such as Python or JavaScript.
- Working knowledge of security detection, investigation, and incident response.
- Strong security judgment — you can distinguish theoretical risk from meaningful business risk and prioritize accordingly.
- Comfortable operating independently in a fast-moving startup environment where priorities can change quickly.
- Builder mindset: you look for ways to automate, simplify, and improve systems rather than relying on manual processes.
NICE TO HAVE
- Experience with reverse engineering, CTFs, security competitions, or similar hands-on security challenges.
- Strong understanding of networking fundamentals, including VPNs, network segmentation, authentication protocols, and common lateral-movement techniques.
- Experience securing rapidly scaling or highly technical organizations.
- Experience working closely with engineering or product security teams.
- Familiarity with cloud security concepts and modern security monitoring tools.
WHAT WE OFFER:
- Competitive base salary in USD
- Equity: participation in the company’s stock option program, giving you the opportunity to share in the company’s long-term growth.
- On-site role in our Almaty office (we will relocate you from anywhere).
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Solutions Architecture to join our global Field Engineering team. You will build and lead the technical sales organization behind our relationships with the new and leading startups shaping how web and AI products get built. These teams ship using Vercel's core platform, Next.js, and our AI stack, and the technical decisions made in their first architecture review often determine how far they scale with us.
You will own a global team of Solutions Architects within our Startups sales organization. You will set the bar for technical excellence across the deal cycle, coach your team through strategic accounts and critical deals, and step in yourself when it matters most: architecture reviews, migration plans, and high-stakes presentations. Beyond running the team, you will shape how Vercel wins in this segment. You will turn patterns from the field into repeatable plays and carry what startups tell you back to our engineering org so it shows up in the product.
You will report directly to our Global Head of Field Engineering and partner closely with Sales and Field Engineering leadership to win new business and expand existing accounts. You will also own org planning, staffing, budgeting, and recruiting as you build the team this segment needs.
This is a hybrid position based in San Francisco, Austin, or New York, with 3 days per week in office.
What you'll do
Lead, develop, and manage Vercel's global Startups SA team, ensuring technical excellence across the pre-sales cycle.
Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
Oversee and coach SA engagement on strategic accounts and critical deals, developing repeatable plays from trends you are seeing across your team.
Track and report SA performance to Sales and Field Engineering leadership quarterly.
Own org planning, staffing, budgeting, and recruiting.
What you need
10+ years of experience in Solutions Architecture, Sales Engineering, or similar technical pre-sales roles, with at least 5 years in a formal leadership position.
Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
Proven ability to lead, coach, and scale technical teams in a high-growth environment.
Demonstrated success working with startups as customers across diverse industries.
Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks).
Experience collaborating with Sales, Product, and Engineering teams to drive customer success.
Bonus if you
Have experience working with Vercel, Next.js, or similar frontend frameworks.
Have led SA teams at a high-growth developer tool or cloud infrastructure company.
Bring expertise in developer tooling, edge computing, or performance optimization.
Are comfortable presenting at conferences, webinars, or large-scale customer events.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE pay range for this position is $382,000 - $485,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: France
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in France. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: France
Eligibility: Critically, this individual is required to be a French citizen living in France with fluency in French as this will enable immediate engagement with critical defence and national security customers.
Security Clearance: Active French Secret clearance is preferred; candidates eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for French and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain French security clearance
Nice to Have:
- Active French security clearance (Secret or Top Secret)
- Bilingual (English/French) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for French government security clearance.
Candidates must be eligible for French government clearance, meaning that they require French citizenship. In addition, this individual is required to be based in France and be fluent in French as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Minneapolis, Minnesota
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Fort Wayne, Indiana Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
We are looking for a hands-on Compliance Analyst to join our Compliance team with a primary focus on KYC and KYB onboarding operations. This is a do-er role - you will be in the queue every day reviewing applications, making risk decisions, and working directly with partners and customers to move onboarding forward without sacrificing compliance quality. You will be expected to own your work end to end, exercise sound judgment on complex cases, and contribute to building and improving the processes that support our onboarding program.
This role sits at the intersection of compliance and operations. You are not here to advise - you are here to execute, and to do it well.
What You Will Do
- Review and disposition transaction monitoring alerts and KYC/KYB onboarding applications end to end - including customer profile review, document verification, beneficial ownership analysis, sanctions and PEP screening, adverse media assessment, and transactional activity analysis
- Conduct enhanced due diligence on High Risk applicants - including source of funds and source of wealth assessment, business model review, and full beneficial ownership chain documentation
- Make well-reasoned SAR recommendations - clearly articulating why activity is or is not suspicious and documenting your analysis in a manner that is complete and defensible to a regulator
- Draft SAR narratives that meet FinCEN quality standards
- Send RFIs to customers or partners where additional information is needed to resolve an alert or application and follow through to receipt and documentation of the response
- Support periodic KYC refresh reviews on existing customers as part of the Company's ongoing due diligence program
- Contribute to onboarding and investigation policy development - if you see a gap, flag it and propose a solution
- Stay current on FinCEN advisories, FATF typologies, and emerging financial crime trends relevant to Rain's product set - including stablecoin, virtual asset, and agentic payment typologies
What You Bring
- Minimum 3 years of experience in a compliance, KYC, AML Investigations or onboarding role at a FinTech, payments company, or crypto company
- Demonstrated experience reviewing KYB applications for business entities including beneficial ownership analysis, entity structure review, and corporate document verification
- Experience with OFAC, PEP, and adverse media screening tools - comfortable making independent screening determinations and documenting your reasoning
- Demonstrated experience conducting end-to-end AML investigations and preparing SAR-quality case documentation
- Working knowledge of BSA/AML program requirements and FinCEN SAR filing rules
- Experience with transaction monitoring platforms
- Familiarity with blockchain analytics tools and on-chain transaction analysis
- Strong written communication skills
- Comfort working in a fast-paced, high-volume environment where you manage multiple applications simultaneously without losing attention to detail
- A do-er mentality - you are self-directed, take ownership of your queue, and do not wait to be told what to do next
- CAMS certification or progress toward certification is a plus
What Success Looks Like
- Applications are reviewed thoroughly, dispositioned accurately, and documented completely - every time
- Your SLA compliance rate is consistently above 95%
- Escalations are well-supported - when you escalate, the reviewer has everything they need to make a decision without coming back to you for more information
- You are identifying process gaps and bringing solutions, not just flagging problems
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Data Scientist, Product Usage & Value Lens (SBG / PBG Finance Partnership)
At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. Our Player Value Science team turns understanding of value mechanics into incrementality: we explain what drives value, where it is created or missed, and what to change, so growth can be created and protected.
As a Senior Data Scientist, you will drive the development of advanced modelling and analytical approaches that influence high-stakes commercial and portfolio decisions at scale. Working closely with stakeholders across Finance, Strategy and Platform, you will work on complex and often ambiguous problems with a high degree of autonomy to shape how data informs strategy and investment decisions through a deeper understanding of player behaviour, product usage, and long-term value.
This role combines deep technical expertise with strong commercial judgement. You will own the problem definition and approach, and success will be measured not only by the quality of your work, but by the adoption and impact on business outcomes.
What You'll Do
Design and deliver advanced modelling approaches that quantify player value, incremental impact, and long-term platform value, applying techniques such as causal inference, forecasting, optimization and machine learning where appropriate.
Measure the incremental effect of launches, investments, and external market events, isolating true impact from what would have happened anyway, and translating that into an actionable understanding of where value is created.
Build optimization and scenario models that inform long-range planning and investment decisions under real-world constraints.
Own ambiguous problem spaces, and break down complex business challenges into tractable, measurable solutions.
Partner closely with cross-functional teams across Finance, Strategy and Platform to ensure value-driving products are robust, trusted and adopted, helping stakeholders understand how to recognise and attribute impact.
Evaluate and select modelling approaches based on problem context, balancing rigour, performance, scalability, interpretability, and business impact.
Mentor other data scientists and contribute to best practices across the team.
Communicate complex modelling approaches, assumptions and outcomes clearly to technical and non-technical audiences, including Finance leadership.
What We're Looking For
You combine technical depth with a proactive, solution-oriented mindset, and the ability to influence strategy and inspire others. You thrive on ambiguous, high-value problems, using data to deepen PlayStation's understanding of its players and its portfolio, and inform decisions and strategies that drive sustainable growth.
Proven industry experience delivering impactful, decision-grade analytical and modelling solutions in areas such as customer value, incrementality, forecasting, or investment decisioning.
Experience with optimization or operations research approaches (for example resource allocation, scheduling, or constrained planning problems), or a strong quantitative foundation to pick these up quickly.
Strong grounding in causal inference and impact measurement, with the judgement to critically assess assumptions, recognise when correlation is not enough and select approaches that are proportionate to the problem being solved.
Experience owning projects end-to-end, from problem definition and selecting methods through to delivery and business adoption.
Ability to work with large, complex datasets and translate them into scalable, trustworthy solutions.
Exceptional stakeholder management and communication skills, with a track record of influencing commercial or finance partners and communicating results persuasively to both technical and non-technical audiences.
Proficiency in Python and SQL, and comfort across the modern analytical and ML tooling ecosystem; experience with PySpark or equivalent distributed data processing tools.
A strong quantitative background, typically a Master's or PhD in operations research, machine learning, statistics, economics, or a related field.
Nice to Have
Background in gaming, e-commerce, or subscription-based businesses.
Experience partnering with Finance or commercial functions on portfolio, investment, or impact-attribution problems.
Industry experience with experimentation frameworks and causal inference.
Expertise in modern machine learning approaches, including applying techniques such as transformers, embeddings, or sequence-based models to real-world behavioural data.
Experience working in agile, fast-paced environments
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$167,200
—
$250,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including ICONIQ, Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
We are looking for a sharp, motivated Compliance Analyst to join our Compliance team with a primary focus on transaction monitoring, alert review, and case investigation. This is a do-er role - you will be working the alert queue daily, conducting investigations, making SAR recommendations, and contributing directly to the quality and effectiveness of our TM program. You are expected to think critically, document thoroughly, and move with urgency without cutting corners.
This is not a policy or advisory role. You are in the work every day - reviewing alerts, building cases, and helping ensure that suspicious activity is identified, investigated, and reported accurately and on time.
What You Will Do
- Review and disposition transaction monitoring alerts and KYC/KYB onboarding applications end to end - including customer profile review, document verification, beneficial ownership analysis, sanctions and PEP screening, adverse media assessment, and transactional activity analysis
- Conduct enhanced due diligence on High Risk applicants - including source of funds and source of wealth assessment, business model review, and full beneficial ownership chain documentation
- Make well-reasoned SAR recommendations - clearly articulating why activity is or is not suspicious and documenting your analysis in a manner that is complete and defensible to a regulator
- Draft SAR narratives that meet FinCEN quality standards
- Send RFIs to customers or partners where additional information is needed to resolve an alert or application and follow through to receipt and documentation of the response
- Support periodic KYC refresh reviews on existing customers as part of the Company's ongoing due diligence program
- Contribute to onboarding and investigation policy development - if you see a gap, flag it and propose a solution
- Stay current on FinCEN advisories, FATF typologies, and emerging financial crime trends relevant to Rain's product set - including stablecoin, virtual asset, and agentic payment typologies
What We're Looking For
- 3 to 5+ years of experience in a compliance, KYC, AML Investigations or onboarding role at a FinTech, payments company, or crypto company
- Demonstrated experience reviewing KYB applications for business entities including beneficial ownership analysis, entity structure review, and corporate document verification
- Experience with OFAC, PEP, and adverse media screening tools - comfortable making independent screening determinations and documenting your reasoning
- Demonstrated experience conducting end-to-end AML investigations and preparing SAR-quality case documentation
- Working knowledge of BSA/AML program requirements and FinCEN SAR filing rules
- Experience with transaction monitoring platforms
- Familiarity with blockchain analytics tools and on-chain transaction analysis
- Strong written communication skills
- Comfort working in a fast-paced, high-volume environment where you manage multiple applications simultaneously without losing attention to detail
- A do-er mentality - you are self-directed, take ownership of your queue, and do not wait to be told what to do next
- CAMS certification or progress toward certification is a plus
What Success Looks Like
- Your alert queue is current - SLA compliance above 95% consistently
- Your case documentation is complete and independently reviewable
- Your SAR narratives meet internal and FinCen quality standards on the first draft - minimal rework required from senior reviewers
- You are identifying patterns and typologies across your alert population and bringing those observations to the team proactively
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Location: St. Louis, Missouri
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
San Francisco, CA | New York City, NY | Seattle, WA
СтажёрBerlin, Germany
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УдалённоPlease Note: This role is open to candidates based in Korea; You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
United States, Aliso Viejo, CA
УдалённоSingapore
УдалённоseniorRemote, United Kingdom; We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools