Company Profile:
Our client provides high quality professional and personalized tax preparation, accounting, and bookkeeping services for individuals, businesses, and non-profits at reasonable rates. The company is a fast-growing medium-sized accounting firm serving clients throughout the United States, with a Philippines-based accounting team of nearly 30 professionals that continues to expand.
Overall purpose and responsibilities of the role:
The Director, US Tax & Accounting will be responsible for preparing and reviewing standard US tax returns, including individual (1040), partnership (1065), S-Corporation (1120-S), and C-Corporation (1120) returns. The role also involves managing client relationships, providing tax compliance support, using QuickBooks for accounting-related tasks, and training junior staff. Experience with estate tax (1041), nonprofit tax (990), and employee benefit plan returns (5500) is an advantage but not required.
Duties & Responsibilities:
- Provides review, management, and thorough final detail review of tax returns for individuals, partnerships, and corporations.
- Prepares tax returns when not reviewing or managing returns.
- Provides tax projections, planning, and handles tax notices.
- Manages professional accounting and bookkeeping services primarily using QuickBooks.
- Provides light oversight of bookkeeping and QuickBooks-related activities.
- Serves as a firm Tax Partner and primary point of contact.
- Manages client relationships and support staff.
- Acts as a trusted year-round advisor to clients.
- Helps streamline operations and trains staff.
- Mentors and upskills junior team members.
- Provides leadership with broader strategic responsibilities developing over time.
- Advises business owners on tax compliance and financial matters.
- Tracks deliverables and identifies advisory opportunities.
- Supports development of overseas-based client-facing leadership.
Critical Skills & Experience:
- Bachelor’s degree in Accounting or advanced degree preferred.
- Minimum 5 years of US tax experience.
- Hands-on experience preparing and reviewing Forms 1040, 1065, 1120, and 1120S.
- Strong working knowledge of QuickBooks Online and Desktop.
- Comfortable managing client relationships and providing advisory guidance.
- Ability to advise on LLC vs partnership structuring and entity location decisions.
- Must work US Eastern-aligned hours.
- Proficient in Microsoft Office.
- Familiarity with UltraTax and Onvio preferred.
Ideal Candidate Profile:
- Mid- to senior-level US tax professional, preferably with 15–20+ years experience.
- Entrepreneurial, adaptable, growth-oriented.
- Interested in long-term commitment and leadership growth.
Nice-to-Haves:
- Experience in fund accounting, private equity, or hedge fund taxation.
- Background in Big Four or large accounting firms.
- Experience managing client relationships and mentoring teams.
- CPA designation strongly preferred.
Job type: Permanent
Employment type: Full-time
Schedule: Monday to Friday, flexible start times (preferred 8:00 AM–4:00 PM EST, earlier starts allowed)
Location: Work From Home
Industry: Accounting/Financial
УдалённоExperience in fund accounting, private equity, or hedge fund taxation, particularly candidates from firms specializing in these areas
Location: Abu Dhabi, United Arab Emirates; Dammam, Saudi Arabia; Jeddah, Saudi Arabia; Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Amman, Jordan; Kuwait City, Kuwait; Doha, Qatar
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Senior Full-Stack and AI Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Design, configure, and manage cloud-based lab environments, including Azure Databricks workspaces, AI coding tools, and development repositories.
Develop hands-on technical exercises, starter repositories, and training materials for a 3-day programme.
Prepare and validate access requirements, permissions, and technical setups before training delivery.
Lead practical workshops covering AI-driven software development, agentic coding, CI/CD, and deployment automation.
Deliver hands-on training in data engineering, including Spark, Delta Lake, ETL/ELT pipelines, lakehouse architecture, and data governance.
Demonstrate AI platform security, including LLM guardrails, model access control, prompt injection prevention, and production monitoring.
Conduct Azure Databricks labs covering workspace configuration, notebooks, Delta tables, pipelines, and model inference.
Guide participants through integrating AI capabilities into full-stack applications using Python and TypeScript/JavaScript.
Perform live coding, troubleshoot technical issues, and support participants with different experience levels.
Facilitate team-based capstone projects involving AI-integrated application development.
Collaborate with the AI instructor to coordinate technical sessions and practical exercises.
Provide complete lab materials and a post-training delivery report.
5+ years of professional software engineering experience, including full-stack development with Python and TypeScript/JavaScript.
Strong hands-on experience integrating LLM APIs and developing production AI applications.
Proven production experience with Azure Databricks, including workspace configuration, Delta Lake, jobs, and data pipelines.
Experience with AI engineering architecture, model serving, inference APIs, retrieval systems, and model evaluation.
Practical knowledge of AI platform security, LLM guardrails, prompt injection prevention, and sensitive data protection.
Proficiency with agentic AI coding tools such as Cursor, Claude Code, or GitHub Copilot.
Strong experience with CI/CD pipelines, Azure cloud services, and deployment automation.
Hands-on data engineering experience with Apache Spark, lakehouse architectures, data governance, access control, and lineage.
Experience integrating AI models into full-stack applications.
Previous experience delivering technical workshops, bootcamps, or corporate training programmes.
Excellent presentation, communication, live-coding, and technical troubleshooting skills.
Ability to independently prepare and deliver complex hands-on technical labs.
Must be based in the UAE and available for 3 consecutive on-site training days in Abu Dhabi, plus approximately 3 days of remote preparation.
Must have no current or previous engagement with the end client.
Nice to have:
Experience with NVIDIA AI Enterprise or GPU-accelerated AI workloads.
Experience delivering technical training or solutions within public-sector or regulated environments.
Knowledge of UAE data protection and compliance requirements.
Location: Hertzelia, Israel
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Driving Measurable Digital Performance
As a Client Solutions Manager, you will play a key role in scaling paid digital advertising performance for clients in Israel, directly driving revenue growth, executing campaign optimizations, and nurturing long-term partnerships.
This is a hands-on performance marketing role focused on managing and optimizing digital ad campaigns on Pinterest while acting as a trusted consultant for key clients, not a general account coordination position.
About Aleph
Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise.
✨ Why Build Your Career at Aleph
At Aleph, your work has a real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.
Here’s what makes Aleph unique:
🌍 Global exposure – collaborate with colleagues and clients across multiple countries.
💡 Creative culture – bring bold ideas, test new approaches, and shape strategies.
📈 Career growth – move across teams, take on new responsibilities, and expand your expertise.
🏢 Flexible work culture – we offer flexibility to balance focus and collaboration.
🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life.
🎯 What You’ll Do:
Client Growth & Performance
Own and optimize paid digital advertising campaigns.
Manage campaign budgets and performance KPIs (ROAS, CPA, CTR, conversion rate).
Identify revenue growth and upsell opportunities within existing accounts.
Translate campaign data into clear, commercially relevant recommendations.
Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio.
Strategic Advisory & Cross-Functional Impact
Act as a trusted advisor to clients, strategically guiding clients on their digital investment.
Lead performance reviews and communicate insights with clarity and confidence.
Collaborate with sales, product, and operations teams to ensure seamless execution.
🛠 What You Bring to the Table:
2-3 years of experience in digital advertising, performance marketing, or client-facing account management roles.
Hands-on experience managing and optimizing paid search or performance campaigns on platforms such as Pinterest, Meta, Google, Criteo.
Strong analytical skills, with the ability to interpret data and translate it into clear business recommendations.
Clear and confident communication skills, both written and verbal, with experience presenting to clients or stakeholders.
Ability to manage multiple accounts and priorities in a structured and organized way.
Experience working with analytics tools and reporting platforms; familiarity with CRM systems is a plus.
Excellent communication skills in English and Hebrew.
🎯 How Success Looks:
As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You’ll know you’re thriving when:
Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.
You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.
You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.
Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.
You translate complex performance data into clear, commercially relevant insights that influence client decisions.
You identify scalable improvements that enhance both client outcomes and internal team efficiency.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Pennsylvania
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers.
Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the entire team of Pennsylvania. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU’LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Be Part of the initial team in USA and will lead strategic expansion into the US region.
Work closely with other business services support groups, including sales support and marketing personnel
Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
Be responsible for achieving a monthly unit quota in sales across our investigations product for State and Local law enforcement agencies and other government entities charged with investigating or prosecuting crypto-related crime.
Design, develop, and deliver sales proposals and presentations on product benefits
Self-generate leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.
Maintain all sales databases necessary to report sales activity and customer information.
Attend all sales meetings and training sessions as required by management.
🙋 What makes you a great addition to the team?
Fluent in English
At least 4+ years of prior sales experience
Prior startup experience or experience at a boutique firm is a big plus
Previous investigations/local government/blockchain experience is a big plus
Proven sales track record
Exceptionally strong relationship and people management capabilities
A creative problem solver, results driven and self-motivated
Possesses a resilient personality and reacts well under pressure
High emotional intelligence and independent thinker
Well organised with the ability to prioritise workload and use time effectively
Ability to handle changing requirements and unforeseen problems rapidly and positively
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Iowa
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the Western region of Iowa. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU'LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: St. Cloud
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the Central region of Minnesota. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU'LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Minnesota
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the East region of Minnesota. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU'LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Marshall
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction.
In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers. Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the South West region of Minnesota. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU'LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: West Virginia
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Ever dream about being in tech but aren’t quite ready to trade in your cowboy boots? Look no further than Halter! As the leading provider of virtual fencing technology, Halter is on a mission to enable 50% of the world’s landmass to be more productive and sustainable. This role is paramount for our growth aspirations and will enable us to continue making an impact on ranches across the US.
As a Territory Manager at Halter, you will play a critical role in driving new business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritize daily efforts that optimize performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and Customer Onboarding, you’ll share field insights to ensure Halter’s technology continues to meet the needs of US farmers.
Your day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups.
This role covers the entire state of West Virginia. Frequent travel is required as apart of this role.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattleman's, Stockman's associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities.
- In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers.
- Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals.
- Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights.
- Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups.
- Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter.
- Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need.
- Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported.
- Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market.
- Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.
YOU’LL BE GREAT IF YOU EXHIBIT
- Driven Attitude & Communication skills: Results-driven, motivated, and adaptable, you excel in high-stakes environments. You’re well-prepared and skilled at communicating with customers and internal teams alike. You are proactive and do not wait to act.
- Ranching / Cattle Experience: You know the ropes (and the reins) of ranching or cattle operations, understanding the unique challenges of the industry. This experience allows you to connect meaningfully with customers about what matters most.
- Sales & Customer Success Expertise: You have a strong history of creating new business opportunities, negotiating a value-based sales conversation, and have a background in building lasting customer relationships. You build relationships versus transactional sales, aiming for the long-term success stories and can expand existing relationships through upsell opportunities.
- Territory Management experience: Experience managing a large territory with a balanced focus on sales and customer success, ideally within agriculture or technology.
- Problem Solving & Collaboration ability: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
BONUS THINGS YOU COULD BRING ALONG TO THE ROLE
- Familiarity with precision agriculture or virtual fencing technologies.
- Background in customer-facing roles within agriculture technology.
- Background in selling software (SaaS) solutions in a B2B environment.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $140,000 - $165,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
À propos du rôle
Un(e) Développeur(-euse) Expérience IA est responsable du cycle de vie complet des parcours que nos clients vivent avec l'agent IA d'Upgrade par clavardage, par téléphone et par courriel : création, optimisation, gestion des cas particuliers et augmentation du taux de résolution autonome. Cette personne conçoit des parcours dans les outils sans code de Sierra, collabore avec les groupes produits d'Upgrade pour intégrer leurs processus de service à l'agent, et répond de la capacité de l'agent à résoudre le problème du client de façon sécuritaire, exacte et sans intervention humaine. Vous ferez le lien entre les équipes de développement, de produit et des opérations clientèle. Vous transformerez des processus de service, comme effectuer un paiement, consulter les détails d'un prêt, mettre à jour une adresse ou activer les paiements préautorisés, en parcours de production, et vous continuerez à les améliorer après leur lancement. Vous concevrez et gérerez les parcours de A à Z, de la première ébauche jusqu'à leur pleine maturité. Le travail est à la fois celui d'un bâtisseur et d'un analyste : concevoir le parcours, gérer les cas particuliers, lire les transcriptions et augmenter continuellement le taux de résolution autonome. Le taux de résolution autonome, la satisfaction client (CSAT), la qualité des transferts et le taux d'hallucination sont vos indicateurs clés. Au cours de votre première année, vous serez responsable d'un portefeuille de parcours couvrant l'ensemble de nos produits (prêts personnels, carte, paiement différé (BNPL), marge de crédit hypothécaire (HELOC), dépôts) et contribuerez à établir les normes selon lesquelles Upgrade conçoit, teste et déploie ses expériences IA.
Nos technologies principales
Sierra Agent Studio (parcours sans code), simulations et analyse des conversations Sierra, API GraphQL et REST (comme outils de parcours), Genesys (transfert vers le centre de contact), SumoLogic, Grafana, SQL, JavaScript/TypeScript, Claude et autres outils de LLM.
Ce que vous ferez
Création de parcours :
— Concevoir et développer des parcours Sierra dans Agent Studio pour le clavardage, la voix et le courriel, de la phase de découverte avec les opérations jusqu'au déploiement en production
Optimisation :
— Analyser chaque semaine les transcriptions, les enregistrements et les données analytiques, repérer où les conversations échouent ou sont transférées, et déployer des correctifs à la logique des parcours, aux instructions et à la base de connaissances
Gestion des cas particuliers :
— Cartographier les scénarios problématiques (paiements refusés, identité non concordante, comptes en souffrance, demandes non prises en charge) et s'assurer que chacun se conclut par une réponse exacte ou un transfert fluide
Résolution autonome :
— Assumer la responsabilité des cibles de résolution autonome et de CSAT pour chaque parcours, mener des déploiements progressifs (1 % → 100 %) et prioriser les travaux ayant le plus d'impact sur ces indicateurs
Partenariat produit :
— Collaborer avec les groupes produits (prêts personnels, carte, BNPL, dépôts) pour définir la portée de nouveaux parcours, maintenir les parcours à jour au fil de l'évolution des produits et définir les API dont l'agent a besoin
Sécurité et conformité :
— Appliquer l'authentification à plusieurs niveaux et la vérification renforcée, le libellé de conformité exact ainsi que des garde-fous contre les hallucinations et les réponses non conformes aux politiques
Transferts :
— Concevoir les transferts vers des agents humains dans Genesys avec des résumés exacts et le contexte d'authentification
Tests :
— Créer des suites de simulation et de tests de régression afin que chaque modification de parcours soit déployée avec la preuve qu'elle n'altère pas le comportement existant
Surveillance :
— Suivre la latence, les erreurs et les abandons dans SumoLogic et Grafana, et être responsable des alertes
Optimisation vocale :
— Latence, phrases de transition, interruptions, personnalité et ton
Relation avec Sierra :
— Agir à titre de responsable technique de notre côté, faire remonter les problèmes liés à la plateforme et orienter les demandes relatives à la feuille de route
Ce que nous recherchons
— De 3 à 5 ans d'expérience en développement logiciel, ou une expérience équivalente dans des rôles en solutions techniques, en IA conversationnelle ou en gestion de produits techniques
— Connaissance pratique du comportement des agents LLM : instructions, appels d'outils, récupération de connaissances, et les points de défaillance de chacun
— Expérience dans la conception d'évaluations pour des systèmes non déterministes : jeux de tests, simulations, LLM évaluateur (LLM-as-judge), seuils de régression
— Une maîtrise technique suffisante pour lire des spécifications d'API, collaborer avec des développeurs backend sur des intégrations REST et GraphQL, et raisonner sur les autorisations et les portées de permissions
— Un esprit axé sur le produit et le client : vous comprenez les procédures opérationnelles, lisez les transcriptions, accordez de l'importance au ton et mesurez votre réussite selon la résolution du problème du client
— Sens des responsabilités en production : déploiements, surveillance, analyse de journaux et réponse aux incidents
— Rédaction claire et capacité à travailler avec des interlocuteurs non techniques des équipes des opérations, de la conformité et des affaires juridiques
Atouts supplémentaires
— Expérience pratique de Sierra Agent Studio ou d'une plateforme d'agents sans code comparable (Decagon, Ada, Kore.ai, Google CCAI, Amazon Lex/Connect)
— Expérience en IA vocale : reconnaissance vocale (speech-to-text), synthèse vocale (text-to-speech), optimisation de la latence, gestion des interruptions (barge-in)
— Connaissance des systèmes de centre de contact tels que Genesys et de la conception de transferts vers des agents
— Expérience en fintech ou dans un autre secteur réglementé (UDAAP, FDCPA, TCPA, PCI, SOC 2)
— Expérience en conception conversationnelle ou en rédaction UX
Ce que nous vous offrons
— Salaire compétitif ($140K-$180K) et plan d'options d'achat d'actions
— Assurances médicales, dentaires et de la vue payées par l'entreprise
— Congés payés flexibles
— Possibilités de croissance et de développement professionnel
— Congé parental payé
— Initiatives de santé et de bien-être
Exigence linguistique
— English language is required for this position, as it involves interacting with staff at Upgrade's offices worldwide.
Conditions environnementales et de travail
— Le travail s'effectue à l'intérieur dans un environnement au rythme soutenu qui exige la capacité de gérer plusieurs priorités et de respecter les processus de travail, les horaires et les attentes en matière de service établi.
— Les employés saisissent, extraient et échangent régulièrement des informations avec précision à l'aide de systèmes et d'applications numériques afin d'appuyer les objectifs opérationnels et de service à la clientèle.
— Le poste exige la capacité de recevoir et d'échanger des informations avec les clients, les collègues, les superviseurs et les partenaires interfonctionnels par le biais des moyens de communication disponibles, qui peuvent inclure des réunions, des courriels, des appels téléphoniques et des outils de collaboration numériques, et peut impliquer des échanges en temps réel, verbaux ou en personne selon les besoins de l'entreprise.
— Les fonctions peuvent inclure la gestion d'un volume élevé d'interactions entrantes et/ou sortantes avec la clientèle ainsi que d'activités de travail à l'aide de systèmes de télécommunication et informatiques.
— Le poste exige la capacité de lire, d'analyser et d'interpréter les informations affichées à l'écran d'ordinateur et de maintenir une posture de travail pendant de longues périodes, conformément aux exigences du poste.
— Le travail peut s'effectuer dans un centre de contact, un bureau ou en télétravail, selon les besoins de l'entreprise et la nature du poste.
— Les environnements de travail sur place peuvent inclure des espaces de travail partagés, un éclairage de bureau standard et un bruit de fond modéré typique des environnements de service à la clientèle ou opérationnels.
— Les employés en télétravail sont responsables de maintenir un espace de travail sécurisé et productif avec une connexion Internet fiable qui prend en charge les systèmes de l'entreprise et protège la confidentialité des informations de l'entreprise et des clients.
— Des mesures d'adaptation raisonnables peuvent être mises en place pour permettre aux personnes qualifiées vivant avec un handicap d'exercer les fonctions essentielles du poste, conformément à l'Americans with Disabilities Act (ADA) et aux lois étatiques et locales applicables.
— Nous sommes un employeur garantissant l'égalité des chances et nous valorisons la diversité au sein de notre entreprise.
— Nous ne faisons pas de discrimination fondée sur la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil, le statut d'ancien combattant ou le statut de handicap.
— Upgrade n'accepte pas les candidatures spontanées soumises par des agences de recrutement, des cabinets de recherche de personnel ou toute autre tierce partie.
— Tout CV soumis à un employé d'Upgrade sans accord écrit préalable en vigueur sera considéré comme la propriété d'Upgrade, et Upgrade ne sera pas tenue de payer des bonus de recommandation ou de placement.
— Les agences doivent obtenir une approbation écrite au préalable du service d'acquisition de talents d'Upgrade pour soumettre des candidatures, et ce, seulement si une entente valide et dûment signée est en vigueur.
About the Role
6sense is looking for an IT Support Specialist who is passionate about delivering exceptional employee experiences through world-class IT support. This role combines hands-on end user support with administration of modern workplace technologies, identity systems, SaaS applications, endpoint management, and AI platforms. You'll support a global workforce while helping improve IT operations through automation, documentation, and process improvement. We're looking for someone who enjoys solving problems, learning new technologies, and creating scalable solutions that make employees more productive.
What You'll Do
— Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions.
— Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
— Manage user lifecycle processes including onboarding, offboarding, access requests, and role changes.
— Administer and troubleshoot Okta, Entra ID, SSO, MFA, and identity-related services.
— Support and manage SaaS platforms including Microsoft 365, Slack, Zoom, 1Password, GitHub, Claude Enterprise, and Workato.
— Deploy, configure, and maintain endpoints using Intune, Iru, and CrowdStrike.
— Maintain accurate asset inventory and device lifecycle management.
— Support Microsoft Copilot, Claude, and other AI technologies while promoting responsible AI practices.
— Develop scripts, automations, and workflow improvements that reduce manual effort and improve efficiency.
— Create and maintain documentation, knowledge articles, and standard operating procedures.
— Provide occasional support for Zoom Rooms, Teams meetings, executive users, and company events.
What We're Looking For
— 3+ years of experience in IT Support, Help Desk, Service Desk, or End User Computing.
— Experience supporting macOS and Windows environments.
— Hands-on experience with Microsoft 365, Teams, Slack, and Zoom.
— Familiarity with identity and access management concepts including Okta, Entra ID, SSO, and MFA.
— Experience with endpoint management tools such as Intune, Iru, or similar MDM platforms.
— Strong troubleshooting, communication, and customer service skills.
— Experience working in a fast-paced, remote-first environment.
— Basic scripting or automation experience using PowerShell, Bash, Python, Workato, or similar tools.
— Interest in AI technologies such as Microsoft Copilot and Claude.
— Strong attention to detail, ownership, and a continuous improvement mindset.
Bonus Points
— Experience administering Okta, Entra ID, Intune, or Iru.
— Experience with Workato or workflow automation platforms.
— Experience supporting AI platforms and governance practices.
— ITIL, Okta, Microsoft, Apple, or security-related certifications.
— Experience supporting executive stakeholders and globally distributed teams.
Success in This Role
You'll thrive in this role if you're customer-obsessed, highly organized, technically curious, and motivated to improve how IT services are delivered. Success will be measured through service quality, SLA performance, knowledge sharing, asset management accuracy, and contributions to automation and process improvement.
Other Compensation and Benefits
The base salary range is $73,577.25 - $103,913.30 per year. Actual salaries may vary based on location and experience. Additional compensation may include bonuses, commissions, and stock options. Benefits include health insurance, life and disability insurance, 401K employer matching, paid holidays, self-care days, and paid time off (PTO). Full-time employees have access to parental leave, wellness programs, learning and development initiatives, and equipment support for remote or office work.
Equal Opportunity Employer
6sense is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status. Reasonable accommodations are available upon request.
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As part of the Real-Time VFX team, you’ll design and help implement the sleek, dynamic and dramatic special effects that add atmosphere and depth to gameplay. With your experience, you’ll create aesthetically astounding visual effects that communicate essential game information. You’ll use your artistic and technical skills to breathe life into undead spells, channel primal emotions and capture the essence of hundreds of champions.
As a
Senior VFX Artist
on the Unpublished R&D Product, you will help establish the project's VFX quality bar and work closely with Design, Animation, Technical Art, Engineering, Narrative, and external partners to deliver high-quality content. You will report into the Art Director of the team.
Responsibilities:
Partner with fellow Senior VFX Artists, the Art Director, and cross-functional leaders to establish and continuously improve VFX visual standards, production guidelines, and quality goals.
Lead early visual exploration, defining timing, color, composition, motion, layering, and readability, and translating creative direction into actionable production standards.
Create high-quality in-game VFX using Unreal Engine and related real-time VFX toolchains, contributing across the full process from creative exploration and prototyping through final implementation and iteration.
Solve complex artistic and technical challenges while exploring new VFX techniques, workflows, and tools that improve the team's visual quality and production efficiency.
Collaborate closely with Gameplay Design, Animation, Technical Art, Engineering, Narrative, and other partner teams to clarify goals, align expectations, and ensure that the visual experience supports gameplay.
Provide clear, specific, and actionable feedback to internal artists and external partners, including demonstrations, revision guidance, and paintovers when needed, ensuring that final work meets the project's visual direction and readability standards.
Partner with Technical Art and Engineering to support performance, asset standards, runtime stability, and cross-scenario adaptability, and help drive timely resolution of VFX-related technical issues.
Help develop team workflows, training materials, and shared knowledge that enable new team members and external partners to understand and meet project standards.
Required Qualifications:
8+ years of professional experience in game VFX or real-time visual effects, with experience shipping or developing full game projects.
Strong command of VFX and art fundamentals, including timing, rhythm, color, composition, motion, layering, material expression, and visual readability.
Strong aesthetic judgment and visual communication skills, with the ability to create and iterate efficiently within an established art direction.
Experience with Unreal Engine and real-time VFX production workflows; experience with Niagara or comparable tools is a plus.
Ability to translate abstract creative goals into clear visual solutions, production standards, and actionable feedback.
Strong cross-functional communication skills, with the ability to collaborate effectively across disciplines, cultures, and regions.
Fluency in Mandarin Chinese.
Desired Qualifications:
Experience establishing VFX guidelines, quality standards, or production workflows from the ground up.
Experience managing external partners, mentoring partner teams, or collaborating with distributed teams.
Familiarity with Houdini, Substance, Photoshop, Maya, Blender, or other relevant tools.
Fluency in English.
Application Materials:
Please provide a portfolio or demo reel highlighting real-time VFX and the specific contributions you made to each project. Whenever possible, please clarify your responsibilities, tools, and individual impact. Some candidates may be asked to complete an art test.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ABOUT THE ROLE
Taxfix builds more products for more customer segments, faster than before. As Senior Product Marketing Manager, you are the go-to-market partner embedded into a product team, from the first discovery conversation to scaling. You’re not just handed a final product to talk about it. You bring customer, market and competitive evidence into the decisions that shape what gets built from day one: which segments to target, what features to prioritize, how to create Aha moments. You influence what the product does, how it wins and whether people will pay. You also build the systems that keep this work running: from automated competitor and customer insights generation, to agentic workflows that let product teams run smaller launches themselves at high quality.
You work closely with Product, Engineering, Commercial, Growth Marketing and Paid Acquisition.
WHAT YOU'LL DO
- Taking one (or many) of our big bets to market. With high level of responsibility, autonomy and direct support from senior leaders and domain experts, you will help us launch assisted and AI-native experiences that customers truly love.
- Bring the market into product decisions. Turn customer, market and competitive evidence into clear recommendations for the product team. Join discovery work and design sprints where market specifics shape what gets built.
- Choose who to serve, and who not to. Break users and products down into needs, pains, and functional and emotional value. Define sharp ICPs and decide which segment to win first and later.
- Position the product to win. Define the competitive alternatives, what makes the product different and why it wins. Turn that into a sharp messaging and shape the pricing and packaging inputs.
- Run launches as tests. Run lean tests early, report what the measures show, and adapt the product, the positioning and the go-to-market. You gather evidence that improves our GTM decision quality, not tick off a launch checklist.
- Align the people around the work. Bring structure to complex go-to-market work: clear owners, milestones, decision points and success measures. Facilitate decisions across Product, Engineering, Data, Growth and commercial teams.
- Build the insight engine. Replace ad hoc research with automated flows of competitor and customer insight that product and marketing teams use every week.
- Own part of the context system. Turn each go-to-market decision and artifact into governed context that empowers people and agents alike.
- Build with AI. Build your own prototypes, applets and automations for the opportunities you prioritize, and help product teams self-serve lower-tier launches at quality.
WHAT YOU'LL BRING
- 5+ years of bringing tech products to market. You have successfully taken complex products or features from discovery to launch and adoption, in a fast-paced environment.
- Data- and evidence-driven over opinion. You set clear targets, success definitions and guardrails. You analyze data and derive actionable next steps. When evidence contradicts the plan, you say so, including to senior stakeholders.
- Customer insight and craft. You stay close enough to users to quote them. You turn what they said into why they behave as they do, and into a narrative people remember.
- AI as a builder. You build agents, automated workflows, prototypes and context towards clear milestones or outcomes.
- Communication and project leadership. You write and speak with precision, align several teams at once and keep many moving pieces on track.
- High agency and curiosity. You find the problem and solve it without waiting to be told, and you carry it like an owner.
- Bias for action. You prioritize speed of learning and progress over perfection.
- English and German. You use German to write customer-facing messaging and English to work with the wider team.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Key Requirements:
— 3+ years of commercial experience in a relevant role.
— Strong expertise in Asterisk (versions 13 and above).
— Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
— In-depth understanding of SIP and RTP protocols, including NAT and QoS.
— Experience configuring and managing SIP trunks.
— Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
— Experience with call recording, CDR, and CEL.
— Strong Linux administration skills (Ubuntu/Debian) in production environments.
— Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
— Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
— Experience using AMI / ARI to integrate Asterisk with backend systems.
— Understanding of financial systems requirements, including reliability, auditability, and logging.
— Ability to quickly understand and troubleshoot complex or legacy systems.
Responsibilities:
— Maintain and continuously improve the company’s telephony platform.
— Ensure the stable operation of support, collections, and sales communication channels.
— Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
— Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
— Ensure high availability and minimize system downtime.
— Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
— Identify and resolve latency and call-quality issues.
— Optimize system performance and support infrastructure scaling.
— Upgrade and improve the existing VoIP infrastructure.
— Create and maintain technical documentation covering call flows, routing, and integrations.
— Collaborate with cross-functional teams, including backend, support, and security.
Задачи:
— Самостоятельное выявление угроз, анализ рисков, расследование инцидентов и внедрение технических мер защиты.
— Полный цикл Incident Response: Detect → Analyze → Assess Risk → Contain → Remediate → Verify → Document.
Требования:
— Опыт в Cybersecurity / Information Security от 3 лет.
— Уверенное администрирование Linux, Server Hardening.
— Глубокое понимание TCP/IP, DNS, HTTP/HTTPS, TLS, VPN.
— Практический опыт с Firewall, WAF, IDS/IPS, SIEM, Cloudflare и DDoS Protection.
— Vulnerability Management (Nessus, OpenVAS, Qualys), CVE/CVSS.
— Web/API Security, OWASP Top 10.
— Анализ логов, расследование Security Incidents, работа с IOC.
— Управление доступом: RBAC, MFA, PAM, Least Privilege.
— Автоматизация задач безопасности — Bash/Python.
— Реальный опыт проектирования и внедрения Zero Trust / ZTNA, а не только теоретические знания.
— Identity-based Access, Device Trust, Conditional Access, Microsegmentation.
— Интеграция с IAM/SSO/IdP, контроль привилегированного доступа.
— Опыт с Cloudflare Zero Trust, Teleport, CyberArk, Tailscale, Zscaler или аналогичными решениями.
Будет преимуществом:
— AWS/Azure/GCP Security, Kubernetes Security, Wazuh, Suricata, Pentest, Threat Modeling, ISO 27001, PCI DSS.
Условия:
— Локация: Пафос, Кипр (офис).
— График: 09:00–18:00.
— Зарплата: €6 000–8 000 / месяц.
Важно:
— Нанимающая компания не рассматривает граждан РФ.
— Кандидаты без практического опыта внедрения Zero Trust / ZTNA не рассматриваются.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for an Intermediate Site Reliability Engineer to join the Cells Infrastructure team in GitLab's Scale & Architecture organization. In this role, you'll help build and operate Cells, the architecture that lets GitLab.com scale horizontally. Cells splits GitLab.com into many independent units, each with its own application and data stack, behind a shared routing layer.
This is a build-it-and-run-it role. You'll provision cells, route traffic to them, deploy them safely, and keep them reliable in production. You'll also help move customer organizations onto Cells, one of GitLab's most important scaling initiatives.
What you'll do
Operate Cells in production: join the on-call rotation, respond to incidents, lead post-incident reviews, and drive corrective actions to completion.
Define and monitor service level objectives (SLOs) for routing and cell health, and build the dashboards, alerts, and runbooks behind them.
Provision and operate cell infrastructure on Amazon Web Services (AWS) and Google Cloud Platform (GCP), including Kubernetes, networking, Identity and Access Management (IAM), PostgreSQL, Redis, and object storage.
Develop infrastructure as code with Terraform, Helm, and GitOps tooling such as Argo CD.
Operate and extend the global routing layer, built on Cloudflare Workers, Envoy, and a Go service backed by Cloud Spanner, and expand routing to more protocols and services.
Improve the continuous integration and continuous delivery (CI/CD) pipelines behind ring-based deployments, covering promotion, database migrations, quality assurance validation, and rollback.
Support organization migrations by preparing destination cells and helping with dry runs and production cutovers.
Work with product teams to make their services cell-compatible, and write documentation so others can operate Cells with confidence.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience running production infrastructure at scale on AWS, GCP, or both, including Kubernetes, along with strong Terraform and Helm skills.
Proficiency in Go, or strong experience in another systems language and willingness to work in Go daily.
Solid grounding in site reliability engineering (SRE) best practices: SLOs and error budgets, blameless post-incident reviews, reducing toil through automation, capacity planning, and designing for graceful degradation.
Experience owning services in production, including on-call, incident response, and monitoring with tools such as Prometheus and Grafana.
Practical knowledge of progressive delivery: how to roll changes safely across a fleet and how to roll them back.
A strong understanding of distributed-systems fundamentals, such as request routing, proxies, consistency, and failure domains.
Experience working effectively in distributed, all-remote teams: you default to asynchronous, written-first communication, document decisions in issues and merge requests, hand off work cleanly across time zones, and stay transparent about progress and blockers.
Experience with Cloudflare, Spanner, Argo CD, TypeScript, or operating GitLab at scale is a plus, not a requirement.
About the team
Every team in our organization owns its services end to end, from design through on-call.We own the control plane that tracks cells and decides where each request belongs, and keep the fleet in step with GitLab's release cadence.We work closely with delivery, database, migration, and product teams across GitLab. Feature teams own how their services behave on the platform; we own the underlying infrastructure.We're an all-remote, asynchronous team. We make decisions in GitLab issues, use directly responsible individuals (DRIs) to own technical direction, demo our work weekly, and use AI-assisted workflows every day.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. Since then we have grown into a multi-title, multi-region developer and publisher, with games and experiences played by hundreds of millions of players every month. Players form the foundation of our community, and it's for them that we continue to evolve and improve the experiences we create.
We're looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you're passionate about games. We embrace those who see things differently, aren't afraid to experiment, and who have a healthy disregard for constraints. That's where you come in.
The Role
As Producers at Riot, we lead passionate cross-functional teams to create innovative products and experiences that deliver maximum player value. We drive development, smash through obstacles, and push projects across the finish line.
As a
Game Producer
on the Unpublished R&D Product team in Shanghai, you will keep the team's day-to-day execution running. The production plan, work system, and team rituals are set with the team's senior producer. Your job is to make them work every day: tasks are tracked, dependencies are followed up, meetings produce decisions, risks surface early, and everyone knows where things stand.
You will work hands-on with designers, artists, and engineers on a feature area or sub-team, and take on larger pieces of work as you build trust. This role suits someone who is highly organized, follows through relentlessly, and enjoys the detail of getting things done.
Responsibilities:
Keep roadmaps and schedules up to date. Maintain the backlog, sprint and milestone schedules, and task tracking for your feature area in line with the project roadmap. Collect estimates and status from discipline leads, update plans when scope or priorities change, and flag early when a milestone is at risk.
Execute within the team's development process. Make sure the team's agreed workflows and tools (e.g., Jira) are used consistently: tickets are clean, statuses are current, and hand-offs between design, art, and engineering happen on time. Spot where the process is causing friction and bring improvement ideas to the senior producer.
Run day-to-day production rituals. Schedule and facilitate stand-ups, sprint planning, backlog grooming, playtest and milestone reviews, and retrospectives. Prepare agendas, keep meetings on time, record decisions and action items, and follow up until each one is closed.
Track and escalate risks and blockers. Keep a live risk, blocker, and dependency log for your area. Follow up with owners across teams, clear minor blockers yourself, and escalate anything bigger to the senior producer promptly, with clear context and suggested next steps.
Maintain documentation and status reporting. Keep workflows, schedules, meeting notes, decision logs, and project status accurate and easy to find. Put out regular status updates for stakeholders, and help capture post-milestone learnings and onboarding materials.
Required Qualifications:
3+ years of experience in game development, including at least 2 years in a production, project management, or similar coordination role.
Hands-on experience tracking and delivering features or content against a schedule, including backlog management, task tracking, and dependency follow-up.
Experience facilitating team rituals (stand-ups, planning, retrospectives) within Agile or similar development practices.
Proficiency with project management tools such as Jira, Confluence, or equivalent.
Strong organization, attention to detail, and follow-through. Comfortable handling multiple parallel workstreams in a fast-paced environment.
Clear, timely written and verbal communication. You keep stakeholders informed and raise issues early.
Business fluency in Mandarin and English.
Desired Qualifications:
Basic understanding of how design, art, and engineering pipelines work in a modern game engine.
Experience working with distributed or cross-regional teams across time zones and cultures.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Employment Type: employment contract with FESCO Adecco, a professional personnel company in China
#LI-DNP
ОфисleadAbu Dhabi, United Arab Emirates; Dammam, Saudi Arabia; Jeddah, Saudi Arabia; Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Amman, Jordan; Kuwait City, Kuwait; Doha, Qatar; Must be based in the UAE and available for 3 consecutive on-site training days in Abu Dhabi, plus approximately 3 days of remote preparation
ГибридHertzelia, Israel
Не хотите искать каждый день?
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Bangalore, India; Experience working effectively in distributed, all-remote teams: you default to asynchronous, written-first communication, document decisions in issues and merge requests, hand off work cleanly across time zones, and stay transparent about progress and blockers
Shanghai, China; Experience working with distributed or cross-regional teams across time zones and cultures