Location: Home based - Worldwide
The role of a Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.
This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Location:
This role will be based remotely worldwide.
What your day will look like
A strong focus on supporting customers by finding solutions to ticket requests.
Enrich documentation about problem solving, Q&A, onboarding materials.
Drive campaigns targeting multiple customers through digital touch-points and activities.
Identify high potential as well as high risk customers from newly onboarded users or customers
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Engage with your portfolio of customers to ensure risk identification
Collect feedback from customers and format them for review by the product team
What we are looking for in you
Customer-facing experience
An empathetic individual with a natural drive to help others
Passion for technology, infrastructure and Ubuntu in particular is a must
Excellent presentation skills
Strong organisational skills, ability to structure and constantly update documentation
A team player capable of interacting with all departments internally
Additional skills that you might also bring
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: United States
Blenderbox is now hiring a
Senior .NET Software Engineer (Contract)
with expert level competence in .NET 6 (Core), .NET MVC Framework, .NET Web API, SQL, LINQ, API development and React.
You will be responsible for driving development of our .NET software products designed for our higher education and government clients. The majority of your work will be focused on back-end engineering, code reviews, with occasional front-end engineering.
This is a
remote US-based contract (1099) position
. Initial term of engagement 3-6 month with an opportunity to extend. Full time engagement may be considered for the right candidate.
Cross-functional collaboration is key at Blenderbox. The proper candidate must be well accomplished and able to thrive working within agile, cross-functional teams and proactively contribute subject matter expertise. You will be working with talented people that are forward-thinking and compassionate.
Responsibilities:
Integrate functional, technical, and business requirements into efficient and scalable software designs
Collaborate with UX / UI Designers and advise on technical feasibility of proposed design approaches.
Compose and maintain detailed technical specifications.
Groom project backlog, coordinate execution with other team members and oversee the quality of deliverables
Solve technical challenges using available open source software and follow modern engineering best practices.
Write secure, performant, maintainable and testable code.
Proactively raise and help resolve issues throughout the software product lifecycle.
Contribute technical expertise in client meetings and communications.
Proactively and clearly communicate technical risks and tradeoffs to both technical and non-technical stakeholders.
Minimal Qualifications:
4+ years experience with .NET 6 (Core), .NET MVC Framework, LINQ, SQL
Proficiency with front-end, JavaScript, React, CSS
Experience with REST, APIs, JSON, decoupling techniques
Experience with Swagger is preferred
Experience writing middleware
Experience with Azure Cloud, CI/CD
Working knowledge of software security and performance optimization principles
Ability to work in an agile, fast-paced, deadline-driven environment with cross-functional teams
Ability to troubleshoot technical issues
Excellent written and oral communication skills
US Citizen or authorized to work in the United States
Contractual terms are subject to review of qualifications and negotiable.
About Blenderbox
Blenderbox is a values-based virtual agency with subject matter experts distributed around the United States with headquarters in New York City. We have over 20 years of experience building websites and applications for mission-driven organizations, primarily for nonprofit, educational, and governmental organizations.
Our culture is one of inclusion, transparency and pride. Our team works cross-functionally and collaboratively on a diversity of projects that are reflective of our shared core values.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspiration
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
4+ years of Project manager experience with Scrum and Kanban frameworks
Strong project management skills: planning, execution, delivery, risk management, etc.
People management skills
Advanced reporting skills to coordinate with stakeholders and teams effectively
Fluency with core PM tools and methods
Excellent communication and presentation skills
Proactivity, flexibility, responsibility
Upper-Intermediate+ English level
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾
About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Location: Tel Aviv
DRW
is looking for highly skilled Software Engineers for an Algorithmic Trading Research Group in Tel Aviv. DRW office is located at the TLV expo center, right next to TLV University train station and offers highly competitive compensation packages.
DRW
is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 30 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,000 employees at our Chicago headquarters and offices around the world, we work together to solve complex problems, challenge consensus and deliver meaningful results. It’s a place of high expectations, deep curiosity and thoughtful collaboration
As a
Senior Software Engineer
, you will be an integral member of an algorithmic trading team comprised of experienced technologists, quantitative researchers, and traders. Your team will work closely to solve challenging technological problems and contribute to our full tech stack, from hardware and software development to grid computing. You will be surrounded by cutting edge technology, offered training and continuing education opportunities, and given immediate responsibility. We are looking for creative technologists, natural programmers, and disciplined engineers eager to develop new technologies that directly impact our business.
How you will make an impact:
Work with researchers to implement research studies, simulate trading strategies, and develop algorithms to compete in financial markets.
Design trading strategy simulation software optimized for distributed computation
Develop software for large scale data acquisition, storage, accessibility, and visualization
Work with a team to maintain and extend our existing data analysis infrastructure and toolset
Guide junior engineers on best practices through mentoring, pair programming, and code reviews
Create user interfaces for data exploration and post trade analysis
Accelerate the research lifecycle from strategy prototype to production deployment
Evaluate new technology and improve our technology stack
What you bring to the team:
Bachelor’s degree in Computer Science, Computer Engineering, or related field
5+ years of software development experience in modern C++ and Python
A strong understanding of object oriented design, data structures and algorithms
Ability to advise and collaborate with researchers on software engineering tools and practices
A solid foundation in programming with the ability to think, communicate, and code clearly
Skills in numerical computing, machine learning, and visual intelligence
Demonstrated ability to produce algorithmic code in a fast-paced environment
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-GV1 #LI-Onsite
Location: Remote
We’re looking for a
Team Leader
who cares deeply about people, supports their growth, and creates an environment where the team can thrive and deliver their best work. The ideal candidate knows how to assign different types of tasks to match individual strengths, ensures that each team member has a clear role and contributes effectively, and supports the team’s development and performance.
What You’ll Be Doing:
Own communication with stakeholders and other teams, structure requirements, set priorities, and assure delivery commitments.
Manage the team effectively, understanding each member’s strengths and weaknesses, and assign tasks based on their abilities and development goals.
Own team capacity planning—tracking load, forecasting needs, and ensuring new hires, processes and tools are in place before capacity becomes a bottleneck.
Conduct regular 1:1 meetings, performance reviews, and implement measures to improve team performance as needed.
What We Look For In You:
Proven experience leading engineering teams to deliver on ambitious timelines while maintaining code quality, balancing team morale with accountability, and communicating progress and risks transparently to stakeholders.
Proven experience leading engineering teams.
A people-first leadership mindset — you genuinely care about individual growth and team well-being.
Strong communication - you listen deeply and act with empathy.
Experience facilitating performance reviews, feedback sessions, and professional development planning.
Experience conducting code reviews focused on maintaining quality and supporting engineers’ growth.
Proven experience participating in hiring and interviews to help build strong, well-balanced teams.
Understanding of Linux system.
Knowledge of algorithms and data structures.
Ability to design and oversee the architecture of software systems, ensuring scalability, maintainability, and performance.
Decent level of written and spoken English to work in an international environment.
Nice-to-have:
In-depth knowledge and expertise in real-time development with sub-microsecond latency.
Experience in HFT, telecommunication, game development, or any other field that works with limited resources and optimization.
Solid understanding of modern C++ development and engineering processes.
Knowledge of networks and interaction protocols.
Proficient in using version control systems and continuous integration/continuous deployment (CI/CD) tools.
Why Should You Join Our Team?
Full focus on results with no bureaucracy
Great challenges with fast feedback loops
A welcoming group of highly qualified international professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Competitive salary
Location: Yerevan, Armenia
Description
We are looking for a Product and Project Development Manager to lead the end-to-end management of product development initiatives based on Totogaming’s business requirements and strategic objectives, from ideation to delivery, launch and continuous optimization.
The Product and Project Development Manager will act as Totogaming’s primary representative in collaboration with Digitain, the external platform provider, ensuring that all developed solutions align with business objectives, user expectations and market demands.
This role combines product management, business analysis, project coordination, delivery management, quality assurance oversight and stakeholder management.
Responsibilities
Conduct market and competitor research to identify opportunities for product development and improvement
Propose new functionalities and product enhancements
Contribute to the development and maintenance of the product roadmap
Define feature priorities based on business value and strategic objectives
Analyze existing business processes and identify opportunities for optimization
Support business decision-making through data analysis and insights
Prepare Product Requirements Documents (PRDs) and functional specifications
Validate business requirements before moving them into the development phase
Maintain and update product requirements documentation
Participate in UX/UI discussions and provide recommendations
Evaluate user journeys and ensure solutions meet business objectives and user expectations
Coordinate the work of Digitain’s Product Development and Quality Assurance teams
Monitor the implementation progress of product functionalities
Manage project risks, dependencies and blockers
Ensure project deliverables are feasible and completed within the agreed timelines
Prepare and coordinate the User Acceptance Testing (UAT) process
Review test scenarios and verify implemented functionalities against business requirements
Manage the review and prioritization of technical issues and defects
Validate defect fixes before deployment to production
Coordinate release readiness activities
Prepare release notes and assess potential release risks
Oversee the deployment and production launch process
Conduct post-release monitoring to ensure product stability and proper functionality
Track incidents and coordinate the implementation of follow-up improvements
Collaborate closely with all relevant stakeholders and cross-functional teams
Identify opportunities to optimize processes through AI tools, including the development and implementation of AI agents
Perform other duties assigned by the manager
Requirements
Knowledge of product management principles and practices
Knowledge of project management principles and methodologies
Understanding of quality assurance processes and testing practices
Excellent communication and stakeholder management skills
Experience in online gaming or sports betting is a plus
Experience working on mobile application and web platform projects
Experience collaborating with third-party vendors and external service providers
Experience working in a fast-paced, iterative and cross-functional environment
Experience using AI tools to optimize processes and develop and implement AI agents
Strong analytical and problem-solving skills
High sense of responsibility and ownership
Ability to prioritize tasks, manage multiple activities and meet deadlines
Strong organizational and coordination skills
Ability to work effectively with different teams and stakeholders
Location: Cartago, Costa Rica
Uptalent.io is seeking a Country Manager in Costa Rica for one of their key clients:
A leading company specializing in custom bearings and power transmission solutions, offering a comprehensive range of engineering services and products for heavy industry, including design, manufacturing, distribution, operation, and maintenance.
This position will play a pivotal role in overseeing both operational efficiency and commercial success. The occupant will be responsible for managing day-to-day operations, optimizing processes, and driving revenue growth through effective commercial strategies.
Operational Management:
Oversee all aspects of workshop operations, including production scheduling, inventory management, quality control, and safety compliance.
Implement efficient workflows and procedures to maximize productivity and minimize downtime.
Lead and mentor a team of technicians and production staff to ensure high performance and adherence to company standards.
Monitor key performance indicators (KPIs) and implement continuous improvement initiatives to enhance operational efficiency.
Commercial Strategy:
Develop and execute comprehensive commercial strategies to drive sales growth and expand market share.
Identify new business opportunities and forge strategic partnerships with key stakeholders in the power transmission and wind energy sectors.
Collaborate with the sales team to develop customized solutions for clients and ensure customer satisfaction.
Analyze market trends, competitor activities, and customer feedback to inform business decisions and product development efforts.
Project Management:
Coordinate project execution from inception to completion, ensuring timely delivery and adherence to budgetary constraints.
Work closely with engineering and technical teams to ensure seamless project implementation and client satisfaction.
Manage project risks and mitigate potential obstacles to ensure successful outcomes.
Financial Management:
Develop and manage departmental budgets, forecasts, and financial reports.
Monitor revenue streams, expenses, and profitability metrics to achieve financial targets.
Identify cost-saving opportunities and implement cost-control measures without compromising quality or safety standards.
Regulatory Compliance:
Ensure compliance with all relevant regulations, standards, and certifications governing the power transmission and renewable energy industries in Costa Rica and other Central-American countries.
Stay abreast of changes in legislation and industry best practices to ensure ongoing compliance and risk mitigation.
Requirements
Bachelor's degree in Industrial Engineering, Mechanical Engineering or related is mandatory.
Over 10 years of experiences in the following:
Operations management and commercial leadership roles, preferably in the power transmission or renewable energy sector.
5 to 10 years of experience in the following:
Strong technical aptitude with knowledge of power transmission systems, wind energy technology, and related manufacturing processes.
Excellent leadership, communication, and interpersonal skills with a track record of building and motivating high-performing teams.
Proficiency in project management tools and techniques, with experience overseeing complex projects from conception to delivery.
Sound understanding of financial principles and experience managing budgets, forecasts, and financial performance metrics
Familiarity with regulatory requirements and industry standards governing the power transmission and renewable energy sectors in Costa Rica.
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Yerevan, Armenia
Description
We are looking for a detail-oriented, self-oriented and experienced Contract Operations Specialist to join our dynamic and fast-growing team.
Responsibilities
Manage, optimize, and continuously improve Jira workflows related to the end-to-end contract signing and document management process
Analyze contract workflows and operational data to identify inefficiencies, recurring issues, and opportunities for process improvement
Prepare regular analytical reports and performance insights to support management decision-making and identify risks, and areas for improvement
Oversee the end-to-end document lifecycle, including document creation, registration, review, approval, signing, distribution, filing, archiving, and retrieval
Review and approve Jira tickets related to contracts and documentation, ensuring accuracy, completeness, proper documentation, and compliance with internal policies and procedures
Maintain a strong understanding of document management principles, internal documentation standards, and contract administration requirements
Monitor contract processing timelines and operational performance, proactively identifying delays and implementing corrective actions to improve turnaround time.
Ensure the confidentiality, integrity, and controlled access of contractual and business documentation throughout its lifecycle
Establish and maintain effective document classification, naming, registration, filing, and archiving practices across digital and physical records
Maintain a structured and easily accessible document archive, enabling efficient document retrieval, traceability, and long-term preservation of records.
Coordinate and communicate effectively with Legal, Procurement, Finance, Operations, and other stakeholders involved in contract and document management.
Develop and deliver training sessions on contract signing, document management, Jira workflows, and related operational procedures.
Create and maintain process documentation, guidelines, and standard operating procedures (SOPs) to ensure consistency and knowledge continuity across teams
Support process automation and digitalization initiatives by identifying opportunities to reduce manual work, improve data quality, and increase operational efficiency
Requirements
At least 2 years of professional experience in a similar role
Advanced knowledge of Armenian, Russian, and English languages
Accurate, detail-oriented personality, ability to meet deadlines
Advanced practical knowledge of MS Excel is a must
Excellent communication and negotiation skills
Strong time management skills
Analytical thinking and problem-solving skills
Interpersonal skills, ability to develop effective working relations with colleagues
High sense of responsibility and ability to work under pressure
Strong interpersonal and communication skills
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a highly skilled Technical Project Manager to join our team. In this role, you will be responsible for overseeing the planning, implementation, and completion of technical projects within our organization. You will work closely with cross-functional teams, including developers, engineers, and stakeholders, to ensure that projects are delivered on time, within budget, and meet the highest quality standards.
Responsibilities:
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop and maintain detailed project plans, timelines, and budgets.
• Coordinate and assign tasks to team members, ensuring alignment with project objectives.
• Monitor project progress and provide regular updates to stakeholders.
• Identify and mitigate project risks, implementing solutions to address issues that may arise.
• Collaborate with technical teams to ensure that project deliverables meet quality standards and adhere to best practices.
• Manage project resources and budgets, tracking expenditures and ensuring adherence to financial constraints.
• Facilitate communication and collaboration among team members and stakeholders.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Project Manager or in a similar role, managing complex technical projects from initiation to completion.
• Strong knowledge of project management methodologies, tools, and best practices.
• Excellent organizational and time management skills, with the ability to effectively prioritize and manage multiple projects and tasks simultaneously.
• Strong leadership and communication skills, with the ability to effectively lead cross-functional teams and interact with stakeholders at all levels of the organization.
• Proficiency in project management software such as Microsoft Project or Jira.
• PMP (Project Management Professional) certification is a plus.
Preferred qualifications:
• Master's degree in Project Management or a related field.
• Experience in agile project management methodologies, such as Scrum or Kanban.
• Familiarity with software development lifecycle (SDLC) processes and methodologies.
• Strong problem-solving and decision-making skills.
• Ability to thrive in a fast-paced and dynamic work environment.
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist Lead, you will play a crucial role in leading and managing a team of monitoring specialists. You will oversee the monitoring and analysis of system performance, identify potential issues, and take proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Lead and manage a team of Proactive Monitoring Specialists, ensuring their training and development needs are met
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Prior experience in leading or managing a team of monitoring specialists
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and leadership abilities
Ability to work well under pressure and prioritize tasks
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist, you will play a crucial role in monitoring and analyzing system performance, identifying potential issues, and taking proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and teamwork abilities
Ability to work well under pressure and prioritize tasks
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
We are currently building our Sales Team in Columbia, Maryland (our global HQ). We have multiple opportunities for Sales Development Reps (SDRs) and Commercial Territory Managers (CTMs).
For SDR roles - we are seeking folks with great communication skills who are comfortable working the phone to promote Tenable products and services to customers and prospects. Some experience in an inside sales or sales support role is required.
For CTM roles - we are seeking mid career sales pros to research markets, build relationships, and close deals within specified geographic areas. Some experience in a quota carrying sales role is required.
Both of these roles require working 2 days per week in our HQ office. These positions offer hourly pay and commissions, plus full company benefits (which include stock options).
Please answer a few questions for us and upload a current resume for immediate consideration.
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Tel Aviv
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
We are currently seeking a
Senior FPGA Enginee
r to join one of our trading teams. While DRW has been leveraging FPGA technology for a number of years, you will have the opportunity to build an FPGA application from scratch for an existing team. We’re seeking a candidate that has a strong understanding of software and hardware interaction. This person will participate in the full development lifecycle, including system and block level testing, of low latency high throughput FPGA design.
Responsibilities:
Architect and implement new FPGA applications (synthesis, place & route, static timing analysis, documentation) from the ground up
Research and evaluate a variety of cutting-edge FPGA hardware and technologies
Propose creative solutions to overcome FPGA/hardware limitations
Liaise directly with software and other design teams
Conduct lab debugging and characterization of new hardware
Candidate Requirements:
Bachelor's degree or higher, Computer/Electrical Engineering graduated with honors from a leading university, with 3+ years of experience within the field; (Master's degree or higher also counts for experience)
Solid Hardware Engineering experience, especially with FPGA
Highly autonomous with a can-do attitude able to lead an FPGA based project from system requirements to production
Strong capacity to quickly evaluate FPGA based project feasibility based on hardware limitation
Strong skills in RTL logic design and verification; 2+ years of experience writing Verilog or SystemVerilog
Strong knowledge of FPGAs fabric
Experience in FPGA design flow including synthesis, place & route, static timing analysis is required
Knowledge of Ethernet and Gigabit high speed serial interfaces
Strong working knowledge of either XILINX or ALTERA FPGA design flow
Experience with Python verification framework is a plus
Excellent research and data gathering skills
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: Home Based - Americas; Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a
Junior Project Manager
Our mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge.
Our Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.
Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders.
The role entails
Ensuring programs and projects are delivered within the schedule, scope, cost, budget and resources expectations
Supporting in identifying key technical and project risks and issues and actively put mitigating actions in place
Maintaining strong customer focus and work with all key stakeholders to achieve successful outcomes
Assisting in conducting regular status meetings and business reviews with customers
Supporting with the delivery schedule of critical third party deliverables for the project
Advocating to customers the appropriate technologies from Canonical's portfolio
What we are looking for in you
The successful Junior Project Manager will have solid academic achievement in science, software engineering and/or information technology field, excellent written and verbal communications skills in English and a solution oriented mindset. You will be able to "make things happen" with a professional approach and effective negotiation techniques. You have demonstrated leadership skills in your school or university life.
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: New York City; Austin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is hiring Enterprise Account Executives to land and expand Enterprise customers (1k–20k employees). Drawing on your experience in methodological, value-driven sales, you’ll own the full cycle from pipeline generation to closing and growing multi-threaded relationships across the business. You’ll report to the Director, Enterprise Sales and work alongside a team that’s reshaping how Enterprises create video with AI.
WHAT YOU'LL DO
- Run the full sales cycle, from cold outreach to close, within your assigned Enterprise territory.
- Own your pipeline while building your account plans and identifying top targets within those accounts.
- Leverage MEDDPICC to accurately qualify and identify risk across all opportunities throughout the sales funnel.
- Sell across diverse lines of business, multi threading and understanding customer and prospect pain points.
- Expand Synthesia’s footprint to additional teams that can benefit from our solutions.
- Manage all sales activities in the CRM (Salesforce).
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- Proven outbound seller with a PG mindset, experienced in prospecting into new accounts, running value-based product demos, and closing and expanding Enterprise accounts.
- The ability to identify client pain points and develop unique and compelling value propositions focused on delivering ROI.
- Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC, CoM, or similar.
- Strong business acumen and examples of how you’ve built business value and champions across organizations.
- Strong written and spoken communication in English.
WE’D BE PARTICULARLY EXCITED IF
- You have experience with video SaaS
- You bring experience and/or interest in AI
- You're based in NYC or Austin and are able to work hybrid from our thriving offices!
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is $200,000-$280,000 OTE (split 50/50), and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or UK remote | 💰 £100,000 to £130,000 + Incentive Awards tied to your performance +
Benefits
|
Technology
-
Data
About us:
We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.
We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.
We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.
About our Financial Crime Data Team:
As we continue to scale, we’re looking for a
Data Science Manager
to lead one of our key product areas for Financial Crime.
As a Data science manager, you’ll be working in an ever changing environment work in collaboration with Product, Risk and Engineering peers and champion the data strategy and lead a cross-functional team.
You’ll help us build and improve these for now and for our future roadmap. We’re looking for a leader with hands-on experience, data driven strategic leader who can bring fresh thinking and new ways to inspire the team and our customers
What you’ll be working on:
You’ll work closely with the Product Managers, engineers, and Financial Crime control owners in an agile product environment. You’ll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in financial crime detection, prevention and mitigation, ensuring we stay ahead of emerging threats and regulatory requirements.
You’ll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts, working together with Analytics Engineers to drive product innovation and you’ll get to see the impact of all your work in the product changes we make.
We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data folk the head space to focus on more impactful business questions and analyses.
Your day-to-day
Be a key leader in building a discipline of exceptional data scientists and analysts working on making Monzo world class at detecting and fighting financial crime activity
Help hire, develop and retain talented Data people
Generate insights that can change the direction of our financial crime strategy
Bring data leadership and rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
Liaise with risk, product and engineering managers to keep making sure we collect the right data to produce relevant business insights
You should apply if:
What we’re doing here at Monzo excites you!
You
must
have at least 4 years of experience as a Data Science Manager- at least 2 of them managing a data team larger than 4 people
You are a strong strategic data leader and love to drive decisions
Strong experience with working with executive or C-level peers, managing stakeholders across levels of seniorities and disciplines
You know what it takes to manage top tier Data talent
You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business
You're familiar with using a variety of Data Science tools (from business intelligence, experimentation and causal inference through to machine learning), and coding languages (Python and SQL). You know when to pick the right tool, and can help others do the same
Experience in financial crime, fraud detection, or similar areas (Trust & Safety, Integrity, Security) is a plus.
The Interview Process:
Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
30 minute recruiter call
45 minute call with hiring manager
3 x 1-hour video calls with various team members
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com
What’s in it for you:
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
#LI-NB2 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
УдалённоseniorUnited States
Зарплата не указана
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.