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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX San Francisco, CA About the Team The Business Operations team sits within the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, and leading or facilitating cross-functional initiatives to design and operationalize high-impact programs. We are looking for an individual with strong analytical horsepower to join the team to provide decision-making support to Cloudflare’s strategic initiatives. The ideal candidate is passionate about problem solving and insight discovery, as well as is excited about rolling the sleeves to prototype MVPs and building high quality processes and tooling that scale with our rapid growth. What you'll do Work on complex problems: identify root causes of the challenge and/or underlying business drivers, execute in-depth analyses to translate data into meaningful insights and/or repeatable gadgets or processes Lead projects through the full cycle: from initial scoping, solution design, code execution, QA and to operationalization and enablement Leverage latest AI technologies incl. Cloudflare OS, Developer Platform, emerging best practices to illustrate what can be possible in how we work Synthesize audience relevant findings from the data to achieve alignments and support strategic decision making Assess financial impact of new initiatives, identify approaches to risk mitigation, create forecast model on new metrics as needed Work closely with Data Engineer and Data Science Team to track core KPIs, create visibility on new initiatives and its impact, and to streamline reporting processes as the projects mature Provide ad-hoc analytical support to Finance & Executive Leadership Examples of desirable skills, knowledge and experience 5+ years of Business Operations, Consulting, Investment Banking or  Strategic Finance experience Bachelor's degree, Data Science master or MBA a plus Strategic thinker with strong business acumen : ability to zoom in with good attention to detail while still keeping the big picture in mind; excel at translating data into actionable insights or programs Clear, concise and proactive communicator : ability to synthesize complex data or business problems into actionable information to drive results Have a strong modeling foundation: high proficiency in building thoughtful, complex and auditable business model and present the outcome in an easy-to-understand format Versatility : Results-oriented, self-starter, thrive in a fast-paced, high-growth environment; high proficiency in SQL or AI assisted coding required Advanced/ working proficiency with English mandatory both written and verbal Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $130,000 - $179,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company At Deliveroo, it is our mission to build the definitive online food company. In order to do that, we’re building a company where everyone can belong, grow and build a definitive career. The Role You will report into the Commercial Director, responsible for managing a portfolio of our largest and most strategic relationships. You will manage a small team of Account Managers to help develop joint plans with your partners, implementing them to create long term, mutual growth. This is a hybrid role, based at our London HQ with work from home options. What you'll be doing Implement the jointly agreed growth plans for your portfolio of partners Ensure we deliver best in class account management to our partners that helps drive mutual goals Deliver Deliveroo's annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure and identifying "in-flight" interventions to course-correct where under-performing Establish multi-functional relationships with partners to be the preferred delivery operator Lead the contract negotiation and renewal process with your partners to agree terms that unlocks mutual value Support Deliveroo's business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant segments Requirements Requiring a high level of commercial skills, you will demonstrate excellence in selling, negotiation and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable and successful team. A proven business performance record – must demonstrate experience with revenue growth in account-facing roles and consistent performance. The ability to define and implement a B2B partner-focused plan , developing creative solutions to complex problems. Bringing clarity to your team to ensure focus is on those actions that have maximum positive impact. Well-developed negotiation skills and the ability to flex your style to all levels and situations An experienced account leader with a forward thinking mindset . Experience managing a complex partner (mandatory) or portfolio of partners (preferred) including high-value commercial negotiations An inclusive team player who can get the best from a multi-functional team Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Utah | On-Site Please Note: This is an in-office position which will require working at our Draper, UT headquarters . Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is seeking a highly skilled, proactive Executive Assistant to serve as a trusted partner to our Chief Customer Experience Officer. This role extends well beyond traditional administrative support. We are looking for someone who understands how to create executive leverage—anticipating needs, connecting priorities across the customer organization, improving workflows, and ensuring the executive is prepared to communicate clearly and make informed decisions. The ideal candidate is an exceptional operator with strong business judgment, presentation skills, financial acumen, and curiosity about AI and emerging technology. You will help transform customer data, organizational updates, and early ideas into executive-ready insights and materials while keeping a complex, fast-moving organization aligned. You will: Strategic Executive Partnership Serve as a trusted partner to the Chief Customer Experience Officer, anticipating needs and proactively advancing priorities. Develop a strong understanding of company strategy, the customer journey, customer segments, strategic accounts, retention drivers, and key customer metrics. Help prioritize the executive’s time based on customer and business impact—not simply calendar availability. Operate confidently in ambiguity, knowing when to act independently and when executive input is needed. Executive Presentations and Communications Partner on Board, Executive Team, QBR, annual planning, customer health, retention, churn, Voice of the Customer, and customer journey presentations. Synthesize complex information into clear narratives that explain what is happening with customers, why it matters, and what action or decision is needed. Review materials for storyline, clarity, audience, supporting data, business impact, potential questions, and overall readiness. Create executive summaries, slide headlines, talking points, speaker notes, briefing documents, and anticipated Q&A. Maintain strong quality and consistency across executive communications. AI and Customer Intelligence Use approved AI tools—including ChatGPT, Claude, Microsoft Copilot, and emerging technologies—to improve the quality and speed of executive work. Synthesize customer feedback, survey comments, meeting notes, support trends, and other approved data sources to identify themes and emerging issues. Create customer briefings covering relationship history, sentiment, open concerns, risks, opportunities, stakeholders, and desired outcomes. Use AI to structure presentations, sharpen narratives, identify missing information, summarize data, and pressure-test recommendations. Identify opportunities to automate repeatable work while following company privacy and data-security requirements. Business and Financial Support Build familiarity with Customer Experience budgets, forecasts, headcount, retention performance, customer health metrics, and revenue impact. Support budget reviews and financial discussions by gathering information, organizing materials, and identifying gaps. Help connect customer experience investments and initiatives to measurable business outcomes. Partner effectively with Finance, Sales, Product, Marketing, and Customer Experience leaders to ensure the executive has timely and accurate information. Executive Operations and Customer Readiness Strategically manage a complex calendar, balancing immediate requests with customer and organizational priorities. Coordinate executive travel, customer meetings, site visits, leadership sessions, planning meetings, offsites, and customer events. Ensure the executive enters important meetings with the necessary context, customer history, metrics, materials, stakeholder information, talking points, and decisions required. Capture decisions, commitments, owners, and deadlines—and help drive consistent follow-through. Build trusted relationships across Customer Experience, Product, Sales, Marketing, Finance, Operations, and executive leadership. Identify operational friction and improve how the executive and Customer Experience organization work. What You Need to Get the Job Done Significant experience supporting a C-suite executive or senior business leader in a fast-paced organization. Exceptional judgment, discretion, organization, and attention to detail. Strong business acumen and the ability to understand customer strategy, financial information, performance metrics, and organizational priorities. Demonstrated experience developing or improving executive-level presentations and communications. Confidence using AI tools to synthesize information, identify themes, improve workflows, and produce high-quality first drafts. Advanced proficiency with Google Workspace or Microsoft Office, particularly presentation and spreadsheet tools. Excellent written and verbal communication skills, with the ability to tailor information for Board, executive, employee, and customer audiences. A proactive mindset and a track record of identifying gaps, solving problems, and moving work forward without requiring constant direction. The ability to manage competing priorities with calm, flexibility, and professionalism. Success in this role means the Chief Customer Experience Officer is better prepared, sees customer insights faster, communicates more clearly, and remains focused on the highest-impact customer and business priorities. This is an opportunity for an accomplished Executive Assistant to become an essential partner to the executive and a meaningful contributor to the effectiveness of the broader Customer Experience organization. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We are looking for a Head of AI Native Operations to build the autonomous systems that run Supabase. Supabase is building an AI-native internal operating system, where agents carry the operational load end to end. We are standing up a new central team to build that platform and run it in production. This is the role that leads it, and it is hands-on. You design the architecture, build the first versions of the critical pieces, and are accountable for whether every agent we run is correct, safe, and improving over time. We build rather than buy, and there are no settled best practices for most of this yet, so you will be setting them. You will lead a team of senior individual contributors extending the platform and driving adoption across teams. What You’ll Be Responsible For In this role, you’ll: - Own the agent platform architecture: The harness and orchestration layer and connectors into company systems, shared context and memory, and the path from prototype to production. - Catch regressions before they ship: Model, prompt, and tool changes can’t ship until they pass the evals. When a new model comes out, you know within hours whether to adopt it. - Make every agent observable: Every run and every decision is traced. For any agent at any time, you can answer what it did, why, what it cost, and how its quality is trending. - Own safety and trust: Design the controls that let agents act without a human in the loop: least-privilege credentials, hard policy limits, escalation thresholds, audit logs, sandboxing, and prompt-injection defenses. - Replace workflows, don’t assist them: Pick the workflows agents can fully own today and take them to production. - Turn wins into a platform: Package what works into reusable components, templates, and eval harnesses so other teams can ship their own production agents without starting from scratch. - Build and direct the team: Hire and grow senior ICs, review their designs and pull requests, and hold the quality bar. - Measure what matters: Track workflows automated, eval pass rates, cost per run, and work absorbed against the hiring plan. How You’ll Think A Point of View on Where Automation Wins You have a thesis about how AI and automation change the way a company operates, and it comes from building, not reading. You can look at a business and say which workflows agents can own today, which they will own in 12 months as models improve, and which still need people, and why. You defend that view with evidence from systems you have shipped, and you update it when the evals tell you to. Eval-Driven You don’t trust an agent because the demo looked good. You trust it because it passes a test set of real cases, and you know which cases it fails. When anything changes, your first question is “what do the evals say?” Inversion Thinking Left alone, an autonomous system tends to fail quietly, or people route around it. So the first question about any agent isn’t “does it work on the happy path?” but “how will this break, and how will we know?” The design follows from that answer: what the agent is never allowed to do, what it escalates, and which alert fires when quality drifts. Recursive Thinking Every system you build should produce the evidence that grades it. An agent isn’t done when it works. It’s done when it tells you, without you in the loop, that it has stopped working. Must Have - Hands-on agent building: Have personally designed and built autonomous agent or LLM systems that ran in production and that others depended on. Prototypes, demos, and configuring a vendor tool don’t count. You don’t need to be a career software engineer, but you must have built these systems yourself. - Architecture depth: Can explain how the pieces fit together (orchestration, tool and data access, context and memory, tracing, evals, guardrails, deployment), with opinions on current frameworks. - Security judgment: Have shipped agents that take real actions with real permissions, and designed the controls that made that safe. - A tested point of view: Can argue, with examples from your own builds, where autonomous systems create real business leverage and where they don’t yet. - Technical leadership: Have led senior builders and set the quality bar through design and code review. Strong Signal - Have replaced a human-run business workflow (finance, operations, support, release management) end to end with an autonomous system. - Are native to Git, Markdown, and pull requests, and comfortable reading and writing Python or TypeScript. - Have taken an internal platform from zero to adoption by teams you did not control. - A software engineering background is a plus, but not required. What Success Looks Like - Six months: 20+ autonomous agents in production on the shared platform, each with an eval suite, tracing, and a named owner. - Regressions get caught, not discovered: Quality problems surface in an alert or dashboard before a user reports them. - Workflows replaced, not assisted: Multiple high-volume workflows are fully owned by agents, with humans handling only escalations. - Trusted by default: No agent causes material financial, security, or customer harm, and every agent’s permissions and actions can be audited. - Teams ship their own: At least three teams outside the core team run production agents built on the platform. - Autonomous team: Your two reports work independently, and you spend your time on architecture and review rather than execution. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Chile ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems   LOCATION This role is remote-first, so it can be executed from anywhere in Chile, with a preference of Santiago. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Security isn't a feature at 1Password. It is the product. We're looking for a Principal Product Manager to shape security strategy across the company, working with Security Engineering, who hold one of the highest technical bars in the industry, and with the product teams building everything our customers touch. You'll be the bridge. You'll understand cryptographic and architectural detail well enough to earn the trust of our security engineers, and you'll translate what matters into clear priorities for feature teams. Just as importantly, you'll bring a deep respect for the customer: a security control nobody can stand to use makes everyone less safe. You'll help us find the design that's both rigorous and usable, and have the credibility to say so in a room full of experts WHAT YOU'LL DO - Partner with product teams on security early. Work with PMs and feature teams to understand their upcoming roadmaps, identify security requirements and threat-model implications before designs are locked, and make sure those needs are visible, prioritized, and resourced. - Align Security Engineering with product strategy. Translate feature-team needs into prioritized security work, and make Security Engineering's priorities legible to the rest of the company so tradeoffs are made in the open. - Own an independent security roadmap. Set direction for platform-level security investments, such as key management and recovery, the cryptographic foundations of our zero-knowledge architecture, authentication, and our long-term readiness for post-quantum cryptography. - Lead our strategy for the AI era. Define how 1Password approaches agentic access to credentials, secrets for non-human identities and AI agents, and the trust models emerging around tools and protocols like MCP. - Balance risk and usability with evidence. Help security engineers weigh real-world risk against user friction, using adoption, support, and telemetry data alongside threat models. Shipping with accepted, documented residual risk is sometimes the right call, and you'll help us make and defend those decisions. - Represent 1Password to the security community. Engage with security researchers and our bug bounty program, speak at conferences, and contribute to the wider conversation about where credential security is heading. - Raise the bar for product work. Coach PMs on security thinking, challenge assumptions constructively, and set the standard for how security-critical product work gets done. OUR PHILOSOPHY ON PRODUCT CONSISTS OF FIVE CORE PILLARS: - Focus and execution: Can you ship quickly and measure results? - Customer empathy: Are you motivated first and foremost to solve customer problems? - Effective communication: Can you bring the entire organization, horizontally and vertically, along on the journey? - Go to market: Can you understand and drive business outcomes through product decisions? - Technology: Articulating how our technology beats our competitors Product Managers play a highly visible role at 1Password and are critical to the development and execution of our product strategy. As PMs, we are responsible for setting and championing a high bar for our products. At the Principal level, you also set the standard for how product work gets done. You coach, you challenge assumptions, and you make the whole team better. You must excel at prioritization, collaboration, and communication, while holding yourself and others accountable for measuring quality and business results. You will work with Engineering, Design, Security Research, and GTM teams to ensure every decision we make as a product is grounded in our commitment to verifiable security. WHAT WE'RE LOOKING FOR - 10+ years of product management experience, including significant time on security-critical products or platforms in a SaaS environment. We'll also strongly consider exceptional candidates with equivalent depth, such as security engineers or researchers who moved into product. - Deep, demonstrable knowledge of security fundamentals: cryptography, authentication protocols, identity and access management, zero-knowledge and end-to-end encrypted system design, and threat modeling. - Fluency in the credential and identity landscape, including passkeys, WebAuthn/FIDO, and the standards shaping how people sign in. - A track record of earning credibility with security engineering teams, not just working alongside them. - The ability to read and reason through technical specifications, security audits, and cryptographic design documents. - Experience making and defending risk-based tradeoffs, and explaining them clearly to engineers, executives, and customers. - A history of shipping security features that users actually adopt, and of using friction and adoption data to improve them. - Experience setting strategy at the platform or infrastructure level, and influencing roadmaps you don't own without formal authority. - Communication that scales from a security research paper to an executive briefing without losing precision in either direction. - A strong point of view on how the security landscape is shifting, and the ability to connect it to concrete roadmap decisions. STRONG PLUS - Standing in the security community, through conference talks, publications, research, open-source work, or standards participation. - Hands-on experience with AI security: agent identity and authorization, prompt injection, secrets management for automated systems. - Experience with compliance and certification regimes such as SOC 2, FedRAMP, or FIPS. - Prior work in vulnerability disclosure, incident response, or threat intelligence that gives you a practitioner's intuition. - Experience running or working closely with a bug bounty program or researcher community. WHAT YOU CAN EXPECT - Working with a passionate, highly motivated Product and Security team that holds an exceptional bar and genuinely cares about getting it right - A direct line to decisions that shape the security architecture millions of people depend on every day - Empowerment to set long-term security product strategy and drive it through execution - A culture where technical depth is respected, tradeoffs are named honestly, and shipping the right thing matters more than shipping fast - A collaborative environment where the best argument wins, regardless of title USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD; 15% annual bonus, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD; 15% annual bonus, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco Asana’s Impact Go-To-Market team is looking for a driven, customer-centric, and impact-oriented sales professional to join our dedicated team serving nonprofit organizations. In this role, you will focus on managing, landing, and expanding business within your assigned book of accounts while helping shape Asana’s broader go-to-market strategy across. You will partner cross-functionally and work with key channel partners to accelerate revenue growth, empower organizations, and deliver maximum value to our impact-focused customers. This role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Proactively manage a portfolio of nonprofit customers, serving as their main point of contact and driving revenue growth. Define territory and account strategies that enable sales velocity in partnership with Sales Engineers, Sales Development Reps, Customer Success Managers, Deal Desk, Professional Services, and Executive Sponsors. Navigate enterprise accounts to map key stakeholders, cultivate champions, and build strong relationships with C-level decision-makers. Consistently meet and exceed targets with support from a collaborative sales enablement team. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 4+ years selling directly into the emerging enterprise segment, with 6+ years of total experience closing business in a rapidly scaling software environment. Prior experience selling into the public sector, education, or impact-focused industries, or direct familiarity with the nonprofit sector. Proven track record of generating revenue and co-selling alongside channel partners. Demonstrated ability to build relationships with senior line-of-business and IT executives within large organizations. Customer-centric approach to relationship building, with a history of developing C-suite and Director-level champions that result in enterprise-wide adoption. Adaptable, entrepreneurial, and solution-oriented mindset with a commitment to co-creating alongside cross-functional partners in a diverse and inclusive workplace. Excellent prioritization skills with the ability to manage a diverse account portfolio and lead cross-functional support teams effectively. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the On-Target Earnings (OTE) range will vary based on your location. Locations in the US are categorized into one of three geographic pay zones, and the ranges for the zones are as follows: Zone A: Total OTE $247,000 - $281,000 (includes a base salary range of $123,500 - $140,500 and performance-based sales incentive pay) Zone B: Total OTE $222,000 - $253,000 (includes a base salary range of $111,000 - $126,500 and performance-based sales incentive pay) Zone C: Total OTE $202,000 - $230,000 (includes a base salary range of $101,000 - $115,000 and performance-based sales incentive pay) For more information about which locations fall into each pay zone, please visit https://asana.com/usa-pay-zones . Please also consult your recruiter to confirm the applicable pay zone for your specific location In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow. This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation. WHAT YOU'LL DO SaaS Administration - Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management - Administer LangSmith, our product, and use APIs to automate admin work - Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365 Automation and Tooling - Develop scripts, integrations, and reusable workflows using low or no code tools - Connect systems through APIs and event-driven workflows to reduce manual work Identity Management - Administer Okta and user access - Manage Okta group rules that help define our RBAC policy - Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews Client Platform Administration - Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations - Automate the hardware lifecycle from procurement, assignment, return, and recycling Core IT Operations - Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools - Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own - Write documentation and playbooks, and use recurring support issues to guide what to automate next WHAT YOU'LL BRING - 3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup - Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT - Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows - Comfort with REST APIs, webhooks, and API authentication methods - Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow - Experience with a macOS MDM platform and endpoint security tooling - Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless) - Clear communication, with patience for non-technical users - Annual salary range: $120,000-$160,00 USD COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Strategy Lead to support our mission. This role is based in San Francisco or New York and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team Patreon’s Strategy & Operations team drives decision-making on the company’s most important priorities. We tackle business-critical problems, shape initiatives that move the company forward, and make sure our growth levers, investments, and opportunities are clearly understood and acted upon. We translate data into insights, insights into strategy, and strategy into action — partnering closely with the executive team and leaders across the business to turn ideas into business outcomes. We’re a small, high-impact team known for our curiosity, clarity, and collaboration. Joining us means exposure to the full breadth of Patreon’s business and the opportunity to help shape its next phase of growth. About the Role In this role, you will: - Lead major strategy workstreams: Own strategies like fan community, international expansion, and new monetization methods, from diagnosing what's working and where we're exposed to defining the strategy, then supporting teams as they execute and tracking progress against it. - Ground every strategy in rigorous analysis: Size opportunities with models, desk research, and data, using AI tools to move quickly and work autonomously, and pressure-test quantitative work from Finance, Data Science, and Research. - Drive alignment and delivery: Bring executives and cross-functional leaders to clear decisions on high-stakes questions, and keep large teams moving from strategy to shipped outcomes. - Own company-level strategic narratives: Translate company performance and strategy into clear, decision-ready narratives, and shape recurring forums like All Hands, Business Reviews, and Board meetings. What you'll need: - Strategy Experience: 8+ years in consulting and corporate strategy, helping companies make high-stakes decisions. You're energized by untangling complex problems and turning analysis into real-world impact. - Structured Thinking: You break down ambiguous problems with first-principles thinking, challenge assumptions, and land on well-reasoned recommendations, balancing speed and accuracy. - Analytical Rigor: You can build and stress-test models (market and opportunity sizing), and you have a sharp eye for flaws in others' analysis. You're comfortable with both quantitative and qualitative data, and you use AI tools to move faster. - Influence Without Authority: You build trust and drive outcomes across executives and cross-functional teams (Finance, Data Science, Research, Product, GTM), even when priorities compete. - Executive Storytelling: You distill complexity into clear, compelling narratives for audiences from partner teams to the board. - Execution: You connect strategy to shipped outcomes and keep large cross-functional efforts moving. - Ownership: You thrive on a small team with a large scope, minimal structure, and real accountability. - Mission Alignment: You are deeply energized by Patreon's mission to fund the creative class and our vision of building an internet that rewards human creativity. Bonus if you have: - Experience with creator-economy, marketplace, subscription, or consumer platform businesses - Background in strategic finance, FP&A, or data analytics - Prior ownership of board or investor materials at a growth-stage company - Experience with international expansion We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Mexico; Argentina; Colombia; chile; Peru; ecuador; Venezuela; Guatemala Workplace: remote Location: Remote Type: Freelance / Part-time Rate: $ 10 USD per hour About the Opportunity We’re looking for participants to help improve the speech recognition technology behind the voice-enabled devices and services we use every day. We are particularly interested in native speakers of Mexican Spanish, but we also welcome participants from other Latin American countries. We’re looking for individuals who are comfortable reading and speaking Spanish (Mexico) / Spanish (LATAM) clearly to take part in a remote audio recording project. Tasks are completed using our Aurora Studio platform and can be done from your own device. What You’ll Do Record your voice while you read prompts and short scripts Submit recordings through our online platform  Requirements Fluent speaker of Spanish (Mexico) / Spanish (LATAM)language Access to a smartphone capable of making audio recordings Ability to record in a quiet environment with minimal background noise Comfortable following recording instructions and guidelines How It Works Apply and complete a short pre-vet recording Get approved for the project Start completing recording task

Location: Remote; United States ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a leader to own our legal operations function and continue building it for our next phase of growth. Working with a dedicated automations engineering team, you will own the systems that ensure the Legal Team scales with the company: contract management, vendor relationships (including outside counsel billing and guidelines) and the overall legal tech stack. The goal is simple: help define what a legal organization looks like in the AI native era. In this role, you will: - Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating. - Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems - Manage relationships with outside counsel and legal service providers, including budget and performance tracking - Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team - Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance - Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates Who you are: - You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes - Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy - Genuinely interested in the future of AI and emerging technologies. - A strong communicator who enjoys collaborating with cross-functional teams - Comfortable working independently in a distributed, high-trust environment - You have previous experience at a high-growth technology or AI company What you bring: - 7+ years of experience in legal operations with some experience leading the function - Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools - Experience supporting global teams - Strong analytical skills with experience gathering metrics to storytell and drive key business decisions - Excellent organizational skills and ability to manage competing deadlines. Location This role is remote and can be executed anywhere in the United States. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do Lead the development, implementation, and ongoing administration of global Total Rewards programs, including compensation, benefits, recognition, wellbeing, and incentive programs. Support the evolution of Total Rewards philosophy, frameworks, and programs in alignment with business and talent objectives. Establish appropriate governance, controls, processes, and documentation to support consistent and compliant program administration. Monitor global market and regulatory developments and assess implications for Total Rewards programs and practices. Support compensation philosophy, pay structures, job architecture, market benchmarking, and pay equity initiatives. Lead annual compensation processes, including merit, incentive, and other reward cycles, in partnership with HR and Finance. Analyze compensation data and trends to identify opportunities, risks, and areas requiring attention. Provide compensation guidance and support to HR leaders and managers. Manage global benefits programs and vendor relationships, ensuring programs are competitive, cost-effective, compliant, and aligned with employee needs. Oversee recognition and wellbeing programs and identify opportunities to strengthen employee engagement and program effectiveness. Evaluate program effectiveness, utilization, cost, and employee experience to inform ongoing program improvements. Use market data, workforce analytics, and financial insights to inform Total Rewards decisions and recommendations. Partner with Finance on budgeting, forecasting, cost analysis, and financial modeling related to Total Rewards programs. Develop and maintain appropriate reporting and metrics to monitor program performance and identify trends. Partner closely with the HR Technology team to streamline Total Rewards processes, improve data and reporting capabilities, and automate administrative activities. Identify and lead opportunities to leverage AI, automation, self-service, and emerging technologies to improve efficiency, decision-making, and employee experience. Collaborate with HR Technology to translate functional requirements into effective technology-enabled solutions while maintaining functional ownership of Total Rewards processes. Manage external consultants, brokers, vendors, and other strategic partners supporting Total Rewards programs. Build effective partnerships with HR, Finance, Legal, business leaders, and other stakeholders. Support M&A, organizational changes, and other strategic initiatives requiring Total Rewards expertise. What You Bring Bachelor’s degree in Human Resources, Business, Finance, or a related field preferred. Professional certification in Compensation, Benefits, Human Resources, or a related discipline is a plus. Extensive progressive experience in Total Rewards, Compensation, Benefits, or a related HR discipline Experience supporting global or multi-country HR programs preferred. Broad experience designing, implementing, and administering compensation and benefits programs. Experience supporting global or multi-country employee populations. Strong background in market benchmarking, pay structures, pay equity, and annual compensation processes. Demonstrated success managing vendors, consultants, and cross-functional projects. Experience using data and analytics to inform Total Rewards strategy and business decisions. Exposure to process improvement, automation, and technology-enabled HR solutions preferred. Strong knowledge of Total Rewards principles, practices, and market trends. Strong analytical and financial skills with the ability to translate complex data into clear business insights. Strong understanding of compensation and benefits compliance requirements across multiple countries. English level Advanced Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is 130.000 - 140.000 USD annually, with eligibility for bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs. Location Eligibility: This role is open to candidates residing in the United States. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us. Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice. Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. COMPANY & FUNCTION OVERVIEW Checkout.com http://Checkout.com is seeking a dedicated individual to join the Treasury New Products function within Group Treasury. This team sits at the critical intersection of product development, commercial strategy, and treasury risk management & execution. Acting as a strategic conduit between product/engineering teams and treasury subject matter experts (SMEs) across multiple disciplines, this team ensures new product initiatives globally—from greenfield launches to complex payment flows—are financially sound, scalable, and compliant. As Checkout.com http://Checkout.com expands its ecosystem, this role will serve as the primary driver and subject-matter expert for digital assets related initiatives from a Treasury perspective. Over time, the role holder will also build a deep, end-to-end understanding of Checkout’s broader infrastructure and product stack, enabling holistic, cross-domain strategic thinking and long-term portfolio diversification. POSITION OVERVIEW In this role, you will be the gateway between Product and Treasury, translating innovative product ideas into methodologies, pragmatic design of processes and putting them into practices. Global Crypto & Blockchain Initiative Leadership across two dimensions: You will act as the dedicated Treasury partner to enable Product-led crypto and digital asset initiatives, while also directly leading Treasury-driven digital asset native projects driving transformation and optimisation. Holistic Checkout Infrastructure and Multi Product Mastery: While taking primary ownership of the digital asset roadmap, you will actively expand your expertise across Checkout’s core non-crypto infrastructure and product stack to ensure seamless integration with the fiat payments ecosystem. CORE RESPONSIBILITIES - Strategic Partnering & Discovery: Work with cross-functional teams (e.g., Product, Engineering, Commercial and Legal) to review and advise on crypto/ digital asset related product development opportunities from the Treasury standpoint, helping to shape the strategy and path for execution. - Single Point of Contact: Act as a primary point of contact for the Product teams, ensuring effective communication and coordination with relevant Treasury (SMEs). And vice versa. - Business Requirement Ownership: Assess impacts for Treasury, and synthesize requirements from Treasury SMEs across different disciplines and geographies—including those related to risk management, bank relations, data, system integration and operational processes—are translated into actionable, prioritised business requirements incorporated into new product development and optimisation efforts. - Digital Asset Native Treasury Leadership: Drive the digital assets native strategy and lead implementation to modernise the approach, infrastructure and tooling for Checkout’s Treasury management, working closely with Product and Engineering teams. - Operational Readiness: Ensure that capabilities, data flows, and risk controls are robustly built, and processes and procedures are stood up before products go live and scale in production. - Cross-domain excellence: Proactively develop all-round knowledge of Checkout’s infrastructure, product stack and flow of funds. Leverage this cross-domain insight to solve complex overlapping challenges between fiat and digital asset products, and contribute to broader New Products deliveries. - New Products governance: Support the documentation and implementation of operating models, frameworks and policies relevant to New Products, and alignment at the Enterprise level REQUIRED SKILLS & EXPERIENCE - Domain Expertise: Practical, hands-on experience operating with crypto wallets, or within the digital assets ecosystems (e.g., at a crypto-native firm, fintech innovator, or digital-asset banking unit). - Treasury or Product Management Background: Hands-on experience in Treasury/Finance change management OR Product Management with direct exposure to complex payment infrastructure, flow of funds, and cash management. - Stakeholder Management: Proven ability to manage multiple workstreams and engage effectively with different stakeholders. - Problem Solving: Strong critical thinking and analytical skills with a proactive approach to problem-solving. - Communications: Strong verbal and written communication skills, with the ability to articulate technical concepts clearly. - Details & Velocity: Excellent attention to detail and ability to thrive in a fast-paced environment. PREFERRED QUALIFICATIONS - Experience in new product assessments, project management, or business advisory roles. - An understanding of complex payment and flow of funds. - Familiarity with financial resource management or cash management practices. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS: - Program Manager - Greece - Location: Athens, Greece - Department: Missions Programs - Reports to: Program Director - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) - must be able to attain Greek Security Clearance WHY THIS ROLE MATTERS: As a Mission Program Manager, you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence. You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships. This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. EXPECTED OUTCOMES - Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards - Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities - Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives - Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery - Orchestrate cross-functional execution across engineering, product, operations, and commercial teams - Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions - Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership What we’re looking for Must have competences: - Proven experience (5–10 years) managing complex, multi-stakeholder programs involving advanced technology systems (e.g., space, defence, telecom, automotive, IT, or similar) - Strong customer-facing experience, with the ability to manage senior stakeholders and navigate complex requirements - Demonstrated ability to lead cross-functional teams - Expertise in program planning, execution, and governance (scope, schedule, budget, risk management) - Strong analytical and problem-solving skills, with the ability to make decisions under uncertainty - Excellent communication and stakeholder management skills across technical and non-technical audiences - Fluent Greek (native level) and ability to obtain security clearance Nice to haves: - Experience working on satellite or similarly complex system programs - Experience with governmental or defense customers - Knowledge of hardware, software, or embedded systems development - Experience in product development environments - Experience in ESA programs - Master’s degree in business, engineering, or a relevant field - PMP, PgMP, or equivalent certification   APPLICATION PROCESS - Recruiter Interview - Peer interview - Case Study and Panel interview - Interview with VP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: New York City; San Francisco About the Role We’re looking for a Senior QA Web Engineer to join our Web QA team and help maintain the quality of the core web experience used by millions of people every day. In this role, you’ll test the web products and work closely with engineers to find, report, and help resolve issues early. You’ll also look at how the web experience fits into the wider Perplexity product ecosystem, making sure key flows work consistently across surfaces. Key Responsibilities - Test Perplexity’s web product across browsers, devices, and screen sizes, checking functionality, reliability, and performance throughout the development cycle. - Run end-to-end integration testing with other Perplexity products, validating shared flows, accounts, and features. - Work directly with engineers to prioritize critical bugs, write clear and actionable bug reports, and help get issues resolved. - Create and maintain test documentation, including test cases, checklists, and test plans, keeping them current as the product changes. - Analyze high-impact user-reported issues and incidents, then share insights that help improve both the product and our QA process. - Fix small, low-risk issues yourself where appropriate, shipping simple fixes to reduce engineering overhead and speed up resolution. Qualifications - 5+ years of experience in QA, with strong hands-on experience testing web applications - Solid experience with web testing, including cross-browser and responsive testing, debugging with browser DevTools (console, network, performance), and validating functionality across environments and builds - Experience with integration and end-to-end testing across multiple connected products or services - Strong communication skills, with the ability to work effectively with engineering, product, and other QA teams - Proactive use of AI coding tools (e.g. Cursor, Claude Code) to navigate the codebase, debug issues, and ship small fixes independently

Location: New York City; San Francisco About the Role We’re looking for a Senior QA Web Engineer to join our Web QA team and help maintain the quality of the core web experience used by millions of people every day. In this role, you’ll test the web products and work closely with engineers to find, report, and help resolve issues early. You’ll also look at how the web experience fits into the wider Perplexity product ecosystem, making sure key flows work consistently across surfaces. Key Responsibilities - Test Perplexity’s web product across browsers, devices, and screen sizes, checking functionality, reliability, and performance throughout the development cycle. - Run end-to-end integration testing with other Perplexity products, validating shared flows, accounts, and features. - Work directly with engineers to prioritize critical bugs, write clear and actionable bug reports, and help get issues resolved. - Create and maintain test documentation, including test cases, checklists, and test plans, keeping them current as the product changes. - Analyze high-impact user-reported issues and incidents, then share insights that help improve both the product and our QA process. - Fix small, low-risk issues yourself where appropriate, shipping simple fixes to reduce engineering overhead and speed up resolution. Qualifications - 5+ years of experience in QA, with strong hands-on experience testing web applications - Solid experience with web testing, including cross-browser and responsive testing, debugging with browser DevTools (console, network, performance), and validating functionality across environments and builds - Experience with integration and end-to-end testing across multiple connected products or services - Strong communication skills, with the ability to work effectively with engineering, product, and other QA teams - Proactive use of AI coding tools (e.g. Cursor, Claude Code) to navigate the codebase, debug issues, and ship small fixes independently

Location: Tbilisi, Georgia Workplace: fully About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £3 billion invested, award-winning service, and a passionate team — now we're ready to scale. About the Role We're looking for a Complaints Handler to join our newly established Complaints function, reporting to our Complaints and Consumer Duty Officer. Your mission is to make sure every customer complaint and escalation is resolved fairly, on time and to a high standard — through strong investigation, sound decision-making and clear customer communication — and to turn what complaints tell us into meaningful feedback for the business. You'll sit between our Customer Experience and Operations teams, acting as the bridge between resolving individual cases and improving how the business works. Around 90% of your time will be hands-on complaint handling (roughly 12 complaints a week on average), with the remaining 10% on project work such as complaints MI and root-cause analysis. This role is ideal for someone who is curious, fair-minded and independent: you dig past the surface to find out what really happened, you're comfortable making a call, and you know when to escalate. What You'll Do Own the end-to-end investigation and resolution of customer complaints and escalations, in writing and by phone, including complex, sensitive or time-critical cases Review the evidence impartially and reach fair, proportionate outcomes, taking account of the customer's individual circumstances and impact Write clear, structured and empathetic final responses that explain your findings and decisions in plain English Manage your caseload to meet internal SLAs and regulatory deadlines, prioritising the most urgent and complex cases Work with Operations, Customer Experience and other internal teams to gather information and get issues fixed Identify root causes behind complaints and contribute to complaints MI, insight and process improvements that reduce repeat issues What We're Looking For Experience investigating customer complaints, escalations or disputes in financial services, fintech, banking, payments, brokerage, or another regulated or high-volume customer operations environment Sound judgement: you can apply policy, process and customer context to reach fair outcomes, and know when to progress independently and when to escalate Excellent written English — clear, accurate and empathetic, with high standards of grammar and spelling (C1 level and above; we are a UK-based company and you'll be writing to UK customers) Strong time management; you can work independently, juggle a caseload and consistently hit deadlines A curious, analytical mindset and comfort working with spreadsheets to spot patterns Nice to Have Experience handling formal complaints in a UK FCA-regulated business; familiarity with DISP or Consumer Duty Knowledge of investment products such as ISAs, SIPPs or ETFs Experience with root-cause analysis or complaints MI reporting Experience using Zendesk or similar case-management tools How We Work We're a lean, fast-moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, putting things right for customers and directly improving how we serve investors. Room to grow Complaints handling is a fantastic launchpad: you'll gain exposure to regulation, governance and how every part of a growing fintech works. As we scale, you'll have opportunities to expand your responsibilities and help shape a new function. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive, high-calibre team Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge. Remote and flexible Georgia-based with flexibility. We focus on results and trust you to manage your time effectively. Our Hiring Process CV review by our Talent team Gamified cognitive assessment and a short test task representative of the role Interview with our Talent team Skills interview with the Complaints team Final interview with senior leadership

Location: New York, NY About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026! About You: An experienced Staff Product Designer who is energized by ambiguity and by shaping entirely new product experiences around emerging technology within a complex problems space such as insurance claims management. You are comfortable defining how customers may interact with agentic products; what the system should automate, explain, or leave under human control, and how the product earns trust. You operate as a thought partner to Product and Engineering. You bring clarity to high-stakes, unsolved problems, framing the right questions, aligning partners and clients, and driving decisions that move the product and business forward. You are a master of the design craft and raise the bar for everyone around you through your work. In this Role, You Will: Lead the strategic vision and conceptual design outcomes which provide a clear direction for our customer experiences across the AI landscape Design human and AI agent interactions, including how the system communicates uncertainty, automation, control, intervention, and recovery Define the experience model: conceptual model, information architecture, core workflows, interaction patterns, and guiding principles, and build the reusable agentic patterns and design-system foundations that let it scale Conduct discovery directly with clients to inform experience decisions, and validate concepts through rapid prototyping and usability testing Establish a scalable experience architecture across a complex, evolving platform, along with reusable agentic patterns and foundational design-system components Partner with leadership, stakeholders, cross-functional team members to shape the product, navigating tradeoffs across user needs, AI/ML capabilities, technical feasibility, and regulatory requirements What You Will Need: 12+ years designing digital products, including leading 0-to-1 and emerging-technology products in B2B enterprise software and highly regulated or complex problem spaces Demonstrated experience designing AI/ML or data-driven products, with genuine fluency in how AI systems behave and how that shapes product direction; including agentic or human-in-the-loop experiences Exceptional systems thinking: you see patterns, anticipate edge cases, design for scale, and establish reusable frameworks and standards Proven ability to set experience strategy and bring structure to ambiguous, business-critical problems with little precedent Experience in end-to-end UX/product design to design impactful solutions to challenging problems Exceptional communication skills: you can articulate design decisions using product thinking, frameworks, research, and data to influence direction with cross-functional partners, executives, and clients Raise the bar for the people around you, as an individual contributor, through your work and your feedback. Work-life, Culture & Perks: Compensation: The base salary range is $210 - $230K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.