Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Dubai, UAE
About the Team:
In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.
This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:
Be the first point of contact for customers that need help finding solutions
Develop your customer centric sales skills to deliver a stellar customer experience
Learn Cloudflare’s products and services in detail
Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.
About the Role
Languages required: English
This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will:
Create excellent customer experiences
Learn customer-centric sales skills
Become an expert in Cloudflare’s product
Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations
Day in the Life of BDR at Cloudflare
Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
Develop new business opportunities from inbound and marketing-generated leads
Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
Report, track, and manage sales activities and results using SFDC
Play an active role in the creation and iteration of team processes
Examples of desirable skills, knowledge and experience
2+ years of experience working as a BDR in a similar capacity in technology industry in the Africa & South Africa region (experience in SaaS will be a plus)
Self-motivated; entrepreneurial spirit
Ability to work as part of a team or independently
Analytical, organization and time management skills
Comfortable working in a fast-paced, dynamic environment
Strong interpersonal communication skills
Customer-oriented mindset with empathy and curiosity
Aptitude to learn technical concepts/terms
Ability to manage multiple tasks/projects simultaneously
Experience in Outreach and Salesforce is a plus
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: hybrid
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
As a Technical Program Manager you will work as part of the management team of Lyra to manage large cross-functional development projects of significant strategic importance. This role will involve a large amount of collaboration with teams in the US, South Africa and our other operations worldwide.
It is an opportunity to help improve our systems and business processes as we help over 10 million people worldwide manage and improve their mental health and wellbeing.
This is a fixed term contract until December 2027.
You will be required to work Monday - Friday, 37.5 hours per week.
Location:
This is a hybrid position to be based in the UK or Ireland, with a requirement to attend the London office once a week. Some international travel to the US may be required.
Responsibilities
Lead and manage end-to-end technical programs involving multiple key stakeholder groups across Lyra’s international teams, driving the execution of the programs to time and budget.
Liaise with stakeholders to define the scope of projects, set deliverables, timelines and hold all teams accountable in a defined and measurable way.
Communicate program progress clearly and regularly to all relevant stakeholders.
Continuously assess the progress of programs, intervene to mitigate any delays or blockers, and flexibly respond to unforeseen issues to deliver the best results for the business.
Support the leadership of technical teams within Lyra International Tech, where relevant, to provide project management frameworks, post release assessments, and advice.
Support the Director of International Technology on the strategic management of roadmap goals across the department, including the development of department wide KPIs for key projects.
Qualifications
5+ years of experience in program management or technical project management exceptional organisational skills.
Proven track record of managing complex technical programs, including cross-functional coordination, stakeholder management, and delivery on time and on budget
Strong experience working with engineering teams and understanding technical concepts, architecture, and development processes.
Experience managing global or distributed teams, with an understanding of cross-cultural dynamics and remote work challenges across multiple timezones
Preferred Qualifications
Strong proven understanding of software development and Agile development methodologies.
Experience using program management and development tools, including Asana, Jira, and Confluence
Exceptional communication skills, with the ability to engage and advocate with technical, non-technical and leadership teams.
Familiarity with Salesforce, MS Dynamics, Azure Data Factory, and Netsuite is a plus.
Knowledge of DevOps practices is a plus
Experience in an international company is a plus
Experience in a healthcare company is a plus
Benefits
· 28 days holidays plus bank holidays per year
· Private medical insurance
· Discretionary bonus scheme
· Group life assurance
· Life Insurance – 10x annual salary paid out upon death in service.
· Critical health insurance: 2x Annual salary lump sum paid out, in accordance to illness.
· Access to 24/7 Employee Assistance Programme
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
Location: Amsterdam, Netherlands; London, United Kingdom; Remote - Europe; Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are seeking a Senior ML Engineer to join a fast-growing team building an agent-native search platform for AI systems, the emerging web access layer for AI. Our focus is agentic search, where AI systems plan, retrieve and refine rather than just return results.
You will develop and deploy machine learning models that power retrieval, ranking, and indexing at scale, helping AI systems access fresh, reliable information in real time.
This is a high-impact role working on a production system used 24x7, operating at the scale of web search.
Your responsibilities:
Train and deploy ML models for retrieval, reranking, and search relevance, such as embedding models and cross-encoders, in production
Develop models supporting crawling, data selection, and content understanding
Build and maintain the data, training and evaluation pipelines behind our models: training-data generation, evaluation sets and retraining
Contribute to and improve our ML platform: training and orchestration workflows (Kubernetes, GPU scheduling, experiment tracking, model lifecycle) and inference optimisation for low-latency serving
Work closely with engineering to integrate and deploy ML models in production services, balancing latency, quality and cost
Apply the latest architectural advances and training procedures for retrieval and LLM-integrated systems
Must-haves:
5+ years of experience in software engineering or applied machine learning
Strong programming skills in Python and at least one of Go or C++
Proven experience deploying ML models in production systems
Solid understanding of machine learning and modern deep learning, including transformers and embeddings
Experience building data or ML pipelines and working with workflow orchestration
Ability to define meaningful model metrics and evaluate models rigorously
Product-oriented mindset with a focus on impact and iteration
Nice-to-haves:
Hands-on experience with retrieval, ranking, or recommendation
Experience with Kubernetes, distributed training or GPU scheduling, or inference optimisation (batching, quantisation, compilation)
Contributions to open-source projects, technical publications, or conference talks
Strong results on public benchmarks or leaderboards (e.g.
MTEB
,
BEIR
) or models released on Hugging Face
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin or London
About the Role
TLS is the connective tissue of the Internet, and Cloudflare terminates a large fraction of it. Cloudflare sits in front of more than 20 percent of global Internet request traffic and terminates TLS for millions of domains. Every day, our network handles certificate operations across products like Universal SSL, SSL for SaaS, Origin CA, Cloudflare Access, and Cloudflare Tunnel.
That scale has taught us how the WebPKI ecosystem works from the consuming side. As certificate lifetimes shorten, agentic activity increases, and post-quantum certificates move toward production, the number of certificates the Internet depends on will grow dramatically.
Cloudflare is building a certificate authority for the whole Internet: a public, redundant, transparent CA that provides another trusted source of automated certificates and helps make the encrypted web more resilient. We intend to be ACME-first, automation-first, and transparent by design. We also intend to lead where the ecosystem is going, including post-quantum certificates and Merkle Tree Certificates, while continuing to support the classic WebPKI customers rely on today.
As Principal Product Manager for Cloudflare's Certificate Authority business, you will define the product strategy, roadmap, customer experience, and commercial model for this new venture. You will work across product, engineering, security, compliance, legal, operations, sales, marketing, and the WebPKI ecosystem to turn Cloudflare's CA from a major technical commitment into a product customers trust and adopt.
This is an early-days role on a growing team. It is not a role for someone who only manages backlog. The right person will be comfortable with high-consequence infrastructure, deep customer discovery, ecosystem trust, compliance scrutiny, and zero-to-one product building. The decisions you make in the first year will shape how Cloudflare participates in the certificate authority market for years to come.
Responsibilities
Define the product strategy for Cloudflare's CA business
across publicly trusted certificates, certificate lifecycle automation, ACME issuance, renewal workflows, revocation, Certificate Transparency, customer controls, developer experience, and integrations with Cloudflare's broader platform.
Build for the whole Internet
by understanding the needs of developers, site owners, platform teams, SaaS providers, enterprise security teams, infrastructure operators, and partners who depend on certificates for availability, security, and compliance.
Make resilience a product principle.
Help design product requirements that fail small, reduce customer blast radius, support automated recovery, and make certificate replacement fast enough to handle compliance issues, revocation events, or ecosystem incidents.
Drive an ACME-first customer experience
that makes it easy for users of existing free or automated CAs to adopt Cloudflare with minimal tooling changes.
Partner closely with engineering
on systems that manage certificate lifecycles, automate issuance and renewal, integrate with HSMs, protect keys, support auditability, and operate within strict reliability and correctness requirements.
Partner with compliance, legal, security, and operations
to ensure product decisions align with CA/Browser Forum Baseline Requirements, WebTrust audits, root store program policies, Certificate Policy and Certification Practice Statement commitments, and public incident response expectations.
Own go-to-market strategy
including packaging, pricing, launch sequencing, competitive positioning, customer segmentation, sales enablement, developer messaging, and adoption metrics.
Represent the customer and the ecosystem
in product decisions where trust, transparency, uptime, security, and commercial adoption must all be balanced.
Work across Cloudflare product teams
including SSL/TLS, Application Security, Zero Trust, Workers, Registrar, DNS, Load Balancing, SaaS products, and infrastructure teams that consume or expose certificate services.
Help make Cloudflare Customer Zero
by ensuring our own usage of the CA exercises the product at Cloudflare scale and informs the roadmap before customers depend on it.
Desirable Skills, Knowledge and Experience
10+ years of product management experience
building technical products for developers, security teams, infrastructure teams, enterprises, or cloud platforms.
Experience with security, identity, infrastructure, or developer platform products
where correctness, reliability, compliance, and trust are core product requirements.
Working knowledge of PKI and certificate lifecycle management
including TLS certificates, X.509, ACME, public and private CAs, revocation, Certificate Transparency, mTLS, HSMs, and enterprise certificate automation.
Strong business judgment
with experience defining product strategy, pricing and packaging, customer segmentation, and go-to-market plans for technical B2B products.
Ability to operate in ambiguity
and create structure around a new business, including market definition, customer discovery, roadmap tradeoffs, launch planning, and executive alignment.
Technical fluency with engineering teams
and comfort discussing APIs, distributed systems, key management, audit trails, reliability, operational failure modes, and security tradeoffs.
Strong written communication
for strategy documents, product requirements, launch narratives, customer-facing messaging, and high-stakes internal decisions.
Comfort with high-consequence work.
A mis-issued, mis-revoked, or unavailable certificate can become a public, ecosystem-visible event. You need the judgment to move quickly and the discipline to be careful.
Bonus Points
Direct experience working on certificate authority, PKI, certificate lifecycle management, cloud security, identity, or trust services products.
Experience with publicly trusted CAs, private PKI, managed certificate services, or platforms such as AWS Certificate Manager, AWS Private CA, Google Trust Services, DigiCert, Sectigo, Let's Encrypt / ISRG, Entrust, Microsoft PKI, HashiCorp Vault PKI, step-ca, or CFSSL.
Familiarity with CA/Browser Forum requirements, browser root programs, WebTrust for CAs, WebTrust Baseline Requirements, or public CA incident reporting.
Experience building API-first developer products, especially products involving ACME, SDKs, CLI workflows, Kubernetes, service mesh, mTLS, or infrastructure-as-code integrations.
Experience launching new businesses or zero-to-one products inside a larger platform company.
Familiarity with certificate automation challenges created by 90-day and shorter certificate lifetimes.
Familiarity with post-quantum cryptography, crypto-agility, Merkle Tree Certificates, or customer migration planning for cryptographic transitions.
Prior participation in WebPKI, IETF, browser trust, transparency, or security standards communities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As Head of Financial Crime Product, you will set the strategy and own the roadmap for the products behind our financial crime controls, from onboarding and screening to monitoring and case management. You will lead a team of Product Owners and work closely with Operations, Compliance and Engineering to decide what gets built, why, and how well it performs once live.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
Responsabilities
Strategy and roadmap.
Set the financial crime product strategy. Build financial crime controls, own the product roadmap, agree delivery priorities and capacity with Engineering, and be responsible for the outcomes.
Leadership.
Lead and develop Financial Crime Product Owners. Establish clear ownership of product areas and help the team make sound decisions through research, data analysis and a close understanding of operational work.
Prioritisation.
Prioritise improvements with Operations, Compliance and Engineering. Examine the underlying problem, assess alternative solutions and make trade-offs explicit when risk, customer impact and delivery effort point to different choices.
Control design.
Translate control requirements into product designs and acceptance criteria with the relevant control owners. Work with Engineering on feasibility and delivery, maintaining a clear distinction between product decisions and technical implementation.
Customer journey.
Improve how financial crime capabilities connect across the customer journey. Address gaps in data quality, case information and handovers so customers avoid unnecessary repetition and operational teams can make well-informed decisions.
Build or buy.
Assess opportunities to build or buy capabilities with Engineering and relevant partner teams. Evaluate functionality, integration needs and ongoing costs, and set clear expectations for the performance of external products.
Automation and AI.
Lead product discovery and delivery for automation and AI applications. Agree evaluation methods, acceptance criteria and human oversight with the appropriate owners, and assess performance after deployment.
New products and markets.
Prepare capabilities for new products and markets with Operations, Compliance and local leaders. Make dependencies and readiness gaps visible, and coordinate releases, training and adoption with the teams who will use them.
Performance after launch.
Measure product performance after launch using control results, operational evidence and customer experience. Use findings to improve the roadmap and address features that create additional effort or fail to deliver their intended benefit.
Requirements
Significant product management experience in financial crime, regtech or compliance technology, including leading other product managers or product owners.
Strong working knowledge of financial crime controls: customer due diligence and KYC, sanctions and PEP screening, transaction monitoring, fraud prevention and case management.
Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they translate into product requirements.
A track record of owning a roadmap and delivering with Engineering, writing clear requirements and acceptance criteria, and keeping product decisions separate from technical design.
Experience making build-or-buy decisions and managing third-party vendors, including integration, cost and performance expectations.
Hands-on experience delivering automation or machine learning in a regulated setting, with defined evaluation methods, human oversight and post-deployment monitoring.
Comfort using data to find problems and measure results, for example alert volumes, false positive rates, case handling times and customer drop-off.
Clear communication with senior stakeholders in Compliance, Operations and Engineering, and the judgement to make trade-offs between risk, customer impact and delivery effort visible.
Nice to have
Experience in online brokerage, trading platforms, payments or digital banking.
Familiarity with financial crime vendors and tools for screening, identity verification, transaction monitoring or case management.
Experience launching products or entering new markets under different regulators.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Estonia
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Salary: $30 – $35 / hour
Location: Lithuania
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Salary: $30 – $35 / hour
Location: Latvia
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Salary: $30 – $35 / hour
Location: Sydney, Australia
Riot Games Sydney is looking for an experienced Senior Software Engineer to join the Sydney-based VALORANT, Personalisation Team. As Software Engineers at Riot, we bring deep knowledge of specific technical areas and also value the opportunity to work in a variety of broader domains. We have a deep passion for helping to bring joy to players via technical solutions.
As a
Senior Software Engineer
on the VALORANT Personalisation Team, you’ll build experiences that help players make the game their own, from customising their loadout to showcasing their favourite Agents and celebrating the rewards they’ve earned. You’ll bring features to life across PC and console, connecting Unreal Engine client experiences with the live services behind them. Working alongside designers, artists and fellow engineers, you’ll take features from technical discovery through launch, shape technical decisions, and solve the performance and reliability challenges that make these experiences feel great to use. Internal Job Title: Software Engineer II.
You will report to the Engineering Manager of the Personalisation Team.
Responsibilities:
Design, build and deliver gameplay features and back end services for our players
Lead projects with your teammates and in collaboration with other teams and disciplines
Seek out and champion development process improvements
Uphold a high standard of engineering excellence
Provide mentorship to more junior members of the team
Troubleshoot live service issues as part of an on-call rotation
Required Qualifications:
4+ years experience in professional software development
3+ years professional experience with C++ and/or Unreal
Experience collaborating on cross-team development efforts on software projects, including requirements gathering, planning and release - coordinating with relevant stakeholders across different disciplines
Desired Qualifications:
Bachelor's degree in Computer Science and/or equivalent experience
Experience developing and shipping code in a real-time 3D environments (e.g. Unity, Unreal, Godot)
Experience developing within gameplay systems for Unreal Engine games
Experience with perforce and/or github version control systems
Experience developing and shipping code for high load real time services
Our Perks:
At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:
Medical Insurance that covers you and your dependents
Employee Assistance Program
Wellness fund
Donation matching of time and money to registered charities
Learning and Development opportunities
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are looking for 3D Reconstruction Research Scientist to join our Research Team in London.
Our team researches and builds the 3D reconstruction technology behind Niantic Spatial's platform. These pipelines turn casually captured or domain specific imagery into high-fidelity explorable 3D reconstructions. This entails anything from Structure-from-Motion through to 3D Gaussian Splatting, feed-forward models, and generative models. Our team shipped 360 splatting to consumers and enterprise customers, developed the splatting tech that runs on phones, shipped multiple POCs to enterprise customers, and have innovated on countless AR technologies. Our team has published at top venues (CVPR, ICCV, ECCV, SIGGRAPH); more often than not, our papers end up in production. We're hiring a researcher to work at both ends of that pipeline. You will implement and iterate on the state-of-the-art for both academic publishing and production, regularly working on prototypes with a short turnaround into customer-facing production.
You will work alongside world-class researchers in computer vision, machine learning, graphics, and robotics to develop new approaches for large-scale spatial understanding, localization, reconstruction, scene understanding, and geospatial foundation models.
WHAT YOU’LL DO
- Conduct original research in computer vision, machine learning, and spatial AI.
- Design, implement, and evaluate novel algorithms for:
- 3D reconstruction
- Neural scene representations
- 3D Gaussian Splatting
- Geometric deep learning
- Structure-from-Motion (SfM)
- Meshing
- Feed-forward models
- Generative models
- Spatial foundation models
- Collaborate with research scientists and engineers to transition promising ideas into future products.
- Develop large-scale experiments and benchmarking frameworks.
- Work directly with the realities of production with real capture conditions, real hardware constraints, and real customers.
- Publish research findings at leading conferences such as CVPR, ICCV, ECCV, or SIGGRAPH.
WHAT YOU’LL BRING
- PhD in Computer Vision, Robotics, Machine Learning, Computer Science, Mathematics, Physics, or a closely related field. Exceptionally strong candidates with equivalent experience in industry would be considered.
- A strong research track record in 3D computer vision: reconstruction, depth estimation, novel view synthesis, SfM, SLAM, or closely related areas.
- Strong publication record at top-tier conferences such as CVPR, ICCV, ECCV, SIGGRAPH, NeurIPS, etc.
- Strong programming skills in Python and experience in PyTorch.
- Evidence that you can carry an idea from research into something real; that may be a shipped feature, a production pipeline, a widely used open-source release, or similar.
- Ability to independently drive research projects from idea generation through experimentation and publication.
NICE TO HAVE
- Experience with classical reconstruction tooling (COLMAP or similar).
- C++ or CUDA experience, and a feel for performance and on-device constraints.
- Experience with traditional 3D techniques — meshing, texturing, or bringing modern geometry or generative representations into native 3D.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco; Remote; New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not.
Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, and the roadmap that gets it there.
Your goal is to help CX specialists succeed: build confidence, develop the skills to handle complex customer issues, and consistently meet their performance targets through practical learning and support tailored to their needs.
You'll lead a team that carries the execution, and you'll stay hands-on through a build phase where most of the system doesn't exist yet: designing the architecture, writing the first version of the standards, proving the model before handing it off. This is a role for someone with a point of view on where support enablement is headed in an AI-assisted org, and the bias for execution to get there.
WHAT YOU'LL DO
- Own the knowledge infrastructure strategy end to end: the architecture, the consolidation path off our current fragmented surfaces, the governance model, and the platform decisions. This covers the full content surface: enablement and training, product best practices, troubleshooting, and product support.
- Architect that knowledge to be structured, retrievable, and reliable enough to serve both human and AI consumers.
- Own the standards for support competency at Harvey: what "ready" means from onboarding through mastery, how it's measured, and how readiness is maintained against a product that changes weekly.
- Own the quality system as the diagnostic layer on top of the infrastructure. Where knowledge is wrong, missing, or unfindable it should route back into the platform rather than into a training backlog.
- Build the release-to-readiness loop with Product and Product Ops and the mechanism that converts what's shipping into organizational readiness ahead of the ticket volume.
- Design a balanced, audience-appropriate learning strategy. Choose the right mix of instructor-led sessions, self-paced modules, written documentation, short-form video, peer learning, and in-workflow guidance for each audience, type of content, and level of urgency.
- Build and lead the team that maintains the system: hire ahead of need, set a high bar, and scale the team's capability in step with the organization it serves.
- Measure the system by its downstream outcomes: specialist ramp time, attainment of performance targets, speed to competency on new releases, resolution quality, and deflection through self-serve and agent-handled resolution. Combine quantitative metrics with structured specialist feedback, turn the findings into targeted action plans, and report on effectiveness to leadership
- Use AI in the work itself, not just as a consumer of it: generating and maintaining content, detecting staleness and gaps from ticket signal, and automating the parts of enablement that shouldn't need a person. Treat the team's own leverage as something to keep raising.
- Partner with the AI Support team, Engineering, Product, and GTM Enablement to make sure the knowledge layer serves every surface that depends on it, and own the agent-facing content itself.
WHAT YOU HAVE
- 8+ years across knowledge management, support enablement, education, trust & safety, or a related function, including experience building or leading a team and owning a system rather than a program.
- 4+ years managing teams in a high-volume environment serving enterprise customers.
- Demonstrated experience in architecting knowledge to be serviceable at scale. You've built a knowledge system serving a large user and AI agent population, and you can speak to the architecture decisions and what they bought you.
- A point of view on what enablement becomes when agents handle the first line and specialists only see the hard cases: how the competency bar moves, what training is for, and which parts of the traditional playbook stop applying. You're rebuilding the function for where support is going, not porting what worked before.
- Track record of owning a consolidation or platform migration that retired fragmented surfaces and got an organization onto one system.
- Experience launching, managing, and improving knowledge or training platforms, with measurable operational improvement to show for it.
- Data-driven approach to measuring impact: comfortable defining success metrics, instrumenting ramp, quality, and resolution outcomes, and using what they show to decide where to invest.
- Strong instructional design range, including the judgment to choose the right format for each learning need and to adapt content for different audiences, tenure levels, and learning preferences.
- Experience working in fast release cycles and adapting content rapidly as products and processes evolve.
- Deep familiarity with AI-assisted support workflows and what it takes for an agent and a specialist to handle complex technical customer issues with confidence.
- Experience building content for AI systems as well as people, or a clear point of view on what changes when both are consuming the same knowledge base.
- Strong cross-functional instincts, you know how to partner across Product, Engineering, AI, and GTM to get the right things built and adopted without needing to own the technology yourself.
- Excellent communication skills and the presence to establish credibility for your team's work across the organization.
- Bonus: experience supporting a legal, regulated, or otherwise high-stakes customer base.
COMPENSATION
$144,000 - $216,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
3+ years of software engineering experience.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$218,891
—
$245,946 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
3+ years of software engineering experience.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$160,000
—
$180,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations.
Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Teach best practices for exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
Significant software engineering experience, with a record of shipping and owning features end to end.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working closely with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$250,000
—
$280,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations.
Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Teach best practices for exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
Significant software engineering experience, with a record of shipping and owning features end to end.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working closely with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
ГибридLondon; Experience managing global or distributed teams, with an understanding of cross-cultural dynamics and remote work challenges across multiple timezones
seniorAmsterdam, Netherlands; London, United Kingdom; Remote - Europe; Zurich, Switzerland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region