Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Lead the complete month-end close process, ensuring timely and accurate financial reporting across all entities
- Prepare and review the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements
- Own lease accounting, including accounting assessment under ASC 842, recording and reconciliation of lease-related account transactions, financial reporting, and disclosures
- Own equity accounting such as stock-based compensation under ASC 718 and IFRS, as well as all other equity-related balance sheet accounts
- Own deferred commission accounting under ASC 340-40, including capitalization, amortization, and reconciliation of contract acquisition costs, and related disclosures
- Oversee foreign currency accounting, including functional currency assessment, transaction exposure, and translation adjustments
- Assist with recording purchase accounting, including purchase price adjustments, acquisition-related expenses, fair value allocations, and related reconciliations
- Direct general ledger operations, account reconciliations, and financial statement preparation
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 7+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Possess strong technical accounting skills and deep understanding of GAAP principles, including lease accounting, equity accounting, business combination, and foreign currency
- Have direct experience owning month-end close processes using close management tools such as Numeric
- Demonstrate expertise in purchase accounting, including acquisitions, purchase price adjustments, and related reconciliations
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоSan Francisco; Austin; Seattle; United States; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Location: United States
Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in.
About the role
Duo’s Creator Club is a paid, part-time program for creators who want to make Duolingo go viral. You’ll run dedicated Duolingo-themed TikTok and Instagram accounts (accounts on both platforms are required), create and post short-form videos daily, and experiment with fresh ideas and hooks. You’ll receive content inspiration, performance feedback, and coaching from Duolingo’s Creator Club team as you learn what resonates with audiences. No professional experience, degree, or portfolio is required.
Compensation
: $1,000 USD for every 28 videos (posted daily), plus bonuses for performance
🧠 You will...
Create and post original, short-form Duolingo content every day on dedicated TikTok and Instagram accounts.
Use Duolingo’s products, characters, and learning mission to develop entertaining, platform-native videos.
Experiment with different concepts, formats, and viral hooks, including ideas shared by the Creator Club team.
Film and edit videos using accessible tools, such as your phone and platform-native editing features.
Review performance results and feedback, then apply what you learn to future content.
Participate in the Creator Club community, coaching sessions, and program communications.
Follow Duolingo’s content, brand-safety, disclosure, music, and account guidelines.
Complete onboarding, content-submission, and payment steps on time.
✅ You have...
An interest in creating short-form social content and learning what makes it engaging.
The ability to appear on camera and communicate ideas clearly through video.
The availability and reliability to create and post content daily throughout the program.
Familiarity with TikTok and Instagram, including common formats, trends, and editing tools.
Access to a smartphone and a reliable internet connection for filming, editing, and posting.
A willingness to try new ideas, review results, receive feedback, and keep improving.
The ability to follow creative direction, program requirements, and deadlines.
An interest in Duolingo, learning, or making educational products entertaining.
⭐️ Exceptional candidates will have...
Experience creating social videos for school, student organizations, personal accounts, or community projects.
Examples of content that earned strong engagement, regardless of audience size.
Familiarity with CapCut, Adobe Premiere Pro, or comparable editing tools.
Experience creating comedy, storytelling, education, or product-focused content.
A multi-week Duolingo streak
About Duolingo
Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.
We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Lake Hopatcong, NJ
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lake Hopatcong, NJ
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications
:
High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on
Instagram
, and check out our
LinkedIn
company page to learn more about what it’s like to be part of the
#upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
- Develop and maintain the API for a customer-facing financial data collection product. - Manage AI agents (Claude Code, Codex): write prompts, review agent output, keep instructions up to date.
УдалённоseniorWorking hours: Central European Time (CET / CEST)
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Stockholm; Gothenburg; Malmö; Uppsala; Västerås; Örebro; Linköping; Helsingborg; Jönköping; Norrköping; Lund; Umeå; Gävle; Borås; Sundsvall
Workplace: remote
We are looking for AIConversation Recording Contributors to join a Swedish speech data collection project and help support the evaluation and development of the next generation of AI technologies.
Job Type: Freelance
Location: Work from home
Work Schedule:Flexible, task-based work (approximately 2–4 hours daily)
Project Duration: TBC
Start Date: Immediately
Rate: 20 USD/hour
Help Shape the Future of AI
This short project offers an opportunity to evaluate and improve speech recognition and conversational AI technologies by providing spontaneous speech collected from real-life situations.
How Your Recordings Will Be Used
The collected recordings, annotations, and related metadata will be used to evaluate the spontaneous speech capabilities of speech-enabled AI models. The compiled data may be reviewed for quality and incorporated into datasets used for research, development, testing, and improvement of AI systems.
What You’ll Do
Record or collect natural, spontaneous speech in accordance with the project guidelines.
Participate in or capture speech from approved real-life situations, such as workplace conversations or casual one-on-one discussions.
Complete individual or two-person conversational speech tasks, or participate in voice or voice-text interactions with an AI or machine-based system.
Annotate collected speech data according to the instructions provided.
Provide the required information and metadata related to each recording.
What We’re Looking For
Native-level fluency
in
Swedish
.
Authentic pronunciation and strong familiarity with the target language through everyday use.
Advanced level of
English
to understand written instructions.
Contributors must not imitate dialects or accents that are not their own.
Experience with speech recording or data annotation projects is an advantage, but not required.
Strong attention to detail when providing annotations and recording metadata.
Ability to follow detailed project and recording instructions.
Technical Requirements
Quiet room or recording space with minimal background noise.
Computer microphone or headset with microphone.
Reliable internet connection.
Ability to access and use an online recording platform.
What We Offer
Flexible, remote work.
Timely and reliable payments.
Opportunity to contribute to cutting-edge AI technology.
Access to future language and AI-related projects.
A flexible engagement ideal for gaining experience with AI data collection projects.
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to a registered business in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: Coimbra; Aveiro; Viseu; Guarda; Castelo Branco; Covilhã; Figueira da Foz; Leiria; Lamego; Seia; Gouveia; Fundão; Pinhel; Trancoso; Oliveira do Hospital
Workplace: remote
We are looking for AIConversation Recording Contributors to join a Beira Portuguesespeech data collection project and help support the evaluation and development of the next generation of AI technologies.
Job Type: Freelance
Location: Work from home
Work Schedule:Flexible, task-based work (approximately 2–4 hours daily)
Project Duration: TBC
Start Date: Immediately
Rate: 8 USD/hour
Help Shape the Future of AI
This short project offers an opportunity to evaluate and improve speech recognition and conversational AI technologies by providing spontaneous speech collected from real-life situations.
How Your Recordings Will Be Used
The collected recordings, annotations, and related metadata will be used to evaluate the spontaneous speech capabilities of speech-enabled AI models. The compiled data may be reviewed for quality and incorporated into datasets used for research, development, testing, and improvement of AI systems.
What You’ll Do
Record or collect natural, spontaneous speech in accordance with the project guidelines.
Participate in or capture speech from approved real-life situations, such as workplace conversations or casual one-on-one discussions.
Complete individual or two-person conversational speech tasks, or participate in voice or voice-text interactions with an AI or machine-based system.
Annotate collected speech data according to the instructions provided.
Provide the required information and metadata related to each recording.
What We’re Looking For
Native-level fluency
in
Beira Portuguese
.
Authentic pronunciation and strong familiarity with the target language through everyday use.
Advanced level of
English
to understand written instructions.
Contributors must not imitate dialects or accents that are not their own.
Experience with speech recording or data annotation projects is an advantage, but not required.
Strong attention to detail when providing annotations and recording metadata.
Ability to follow detailed project and recording instructions.
Technical Requirements
Quiet room or recording space with minimal background noise.
Computer microphone or headset with microphone.
Reliable internet connection.
Ability to access and use an online recording platform.
What We Offer
Flexible, remote work.
Timely and reliable payments.
Opportunity to contribute to cutting-edge AI technology.
Access to future language and AI-related projects.
A flexible engagement ideal for gaining experience with AI data collection projects.
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to a registered business in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: Kathmandu; Pokhara; Lalitpur; Biratnagar; Bharatpur; Birgunj; Dharan; Butwal; Hetauda; Janakpur; Nepalgunj; Itahari; Dhangadhi; Bhaktapur; Damak
Workplace: remote
We are looking for AIConversation Recording Contributors to join a Nepali speech data collection project and help support the evaluation and development of the next generation of AI technologies.
Job Type: Freelance
Location: Work from home
Work Schedule:Flexible, task-based work (approximately 2–4 hours daily)
Project Duration: TBC
Start Date: Immediately
Rate: 8 USD/hour
Help Shape the Future of AI
This short project offers an opportunity to evaluate and improve speech recognition and conversational AI technologies by providing spontaneous speech collected from real-life situations.
How Your Recordings Will Be Used
The collected recordings, annotations, and related metadata will be used to evaluate the spontaneous speech capabilities of speech-enabled AI models. The compiled data may be reviewed for quality and incorporated into datasets used for research, development, testing, and improvement of AI systems.
What You’ll Do
Record or collect natural, spontaneous speech in accordance with the project guidelines.
Participate in or capture speech from approved real-life situations, such as workplace conversations or casual one-on-one discussions.
Complete individual or two-person conversational speech tasks, or participate in voice or voice-text interactions with an AI or machine-based system.
Annotate collected speech data according to the instructions provided.
Provide the required information and metadata related to each recording.
What We’re Looking For
Native-level fluency
in
Nepali
.
Authentic pronunciation and strong familiarity with the target language through everyday use.
Advanced level of
English
to understand written instructions.
Contributors must not imitate dialects or accents that are not their own.
Experience with speech recording or data annotation projects is an advantage, but not required.
Strong attention to detail when providing annotations and recording metadata.
Ability to follow detailed project and recording instructions.
Technical Requirements
Quiet room or recording space with minimal background noise.
Computer microphone or headset with microphone.
Reliable internet connection.
Ability to access and use an online recording platform.
What We Offer
Flexible, remote work.
Timely and reliable payments.
Opportunity to contribute to cutting-edge AI technology.
Access to future language and AI-related projects.
A flexible engagement ideal for gaining experience with AI data collection projects.
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to a registered business in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: Tallinn; Tartu; Narva; Pärnu; Kohtla-Järve; Viljandi; Rakvere; Maardu; Kuressaare; Sillamäe; Võru; Jõhvi; Haapsalu; Paide; Valga
Workplace: remote
We are looking for AIConversation Recording Contributors to join an Estonian speech data collection project and help support the evaluation and development of the next generation of AI technologies.
Job Type: Freelance
Location: Work from home
Work Schedule:Flexible, task-based work (approximately 2–4 hours daily)
Project Duration: TBC
Start Date: Immediately
Rate: 9 USD/hour
Help Shape the Future of AI
This short project offers an opportunity to evaluate and improve speech recognition and conversational AI technologies by providing spontaneous speech collected from real-life situations.
How Your Recordings Will Be Used
The collected recordings, annotations, and related metadata will be used to evaluate the spontaneous speech capabilities of speech-enabled AI models. The compiled data may be reviewed for quality and incorporated into datasets used for research, development, testing, and improvement of AI systems.
What You’ll Do
Record or collect natural, spontaneous speech in accordance with the project guidelines.
Participate in or capture speech from approved real-life situations, such as workplace conversations or casual one-on-one discussions.
Complete individual or two-person conversational speech tasks, or participate in voice or voice-text interactions with an AI or machine-based system.
Annotate collected speech data according to the instructions provided.
Provide the required information and metadata related to each recording.
What We’re Looking For
Native-level fluency
in
Catalan
.
Authentic pronunciation and strong familiarity with the target language through everyday use.
Advanced level of
English
to understand written instructions.
Contributors must not imitate dialects or accents that are not their own.
Experience with speech recording or data annotation projects is an advantage, but not required.
Strong attention to detail when providing annotations and recording metadata.
Ability to follow detailed project and recording instructions.
Technical Requirements
Quiet room or recording space with minimal background noise.
Computer microphone or headset with microphone.
Reliable internet connection.
Ability to access and use an online recording platform.
What We Offer
Flexible, remote work.
Timely and reliable payments.
Opportunity to contribute to cutting-edge AI technology.
Access to future language and AI-related projects.
A flexible engagement ideal for gaining experience with AI data collection projects.
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to a registered business in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: Toronto; San Francisco; Canada; United States; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere seeks an experienced and passionate VP of Services, Customer Success & Support to lead our Customer Success and Support teams. In this role, you will be responsible for leading and developing a talented post-sales Customer Success and Support team, who are the primary owners of business and technical relationships with our customers. The ideal candidate will have a background leading post-sales teams in the ML/AI/Data Engineering industry.
In this role you will:
- Drive product adoption and customer experience for our largest customers.
- Define the customer lifecycle including roles and responsibilities, handoffs, and workflow & influence the product roadmap.
- Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience.
- Measure and analyze customer data to identify trends and areas for improvement, including analyzing customer feedback, support metrics, and other customer-related data to develop insights that can be used to improve the customer experience, troubleshoot issues and showcase Cohere’s value proposition.
- Enhance the customer journey, identifying the key touch points across interactions with customers and developing strategies to optimize each step of the journey.
- Champion the customer within the organization, advocating for the customer in all decision-making processes at the executive level to ensure that customer needs are taken into account when making strategic decisions.
- Collaborate and partner with other internal teams (pre-sales, Product Management, Machine Learning Engineerings) to ensure that the voice of the customer is represented in strategic decisions.
You may be a good fit, if you have:
- 10+ years of leadership experience developing top-performing teams in Customer Success, Technical Support and Services.
- Work experience in the AI, ML, Data Engineering, Cloud, SaaS or Tech Infra industry.
- Proven experiences being highly focussed on customer needs, you're an amazing relationship builder and you can proactively spot opportunities to engage customers and build loyalty.
- An exceptional collaborative mindset and know how to engage and communicate with leadership and technical & non-technical stakeholders.
- Strong experience building strategy, a willingness to execute and build from the ground up & are always willing to dig deeper and jump in when it comes to our customers.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Næstved; Aarhus; Odense; Aalborg; Esbjerg; Randers; Kolding; Horsens; Vejle; Roskilde; Herning; Silkeborg; Fredericia; Helsingør; Rønne
Workplace: remote
We are looking for AIConversation Recording Contributors to join a Danish speech data collection project and help support the evaluation and development of the next generation of AI technologies.
Job Type: Freelance
Location: Work from home
Work Schedule:Flexible, task-based work (approximately 2–4 hours daily)
Project Duration: TBC
Start Date: Immediately
Rate: 22 USD/hour
Help Shape the Future of AI
This short project offers an opportunity to evaluate and improve speech recognition and conversational AI technologies by providing spontaneous speech collected from real-life situations.
How Your Recordings Will Be Used
The collected recordings, annotations, and related metadata will be used to evaluate the spontaneous speech capabilities of speech-enabled AI models. The compiled data may be reviewed for quality and incorporated into datasets used for research, development, testing, and improvement of AI systems.
What You’ll Do
Record or collect natural, spontaneous speech in accordance with the project guidelines.
Participate in or capture speech from approved real-life situations, such as workplace conversations or casual one-on-one discussions.
Complete individual or two-person conversational speech tasks, or participate in voice or voice-text interactions with an AI or machine-based system.
Annotate collected speech data according to the instructions provided.
Provide the required information and metadata related to each recording.
What We’re Looking For
Native-level fluency
in
Danish.
Authentic pronunciation and strong familiarity with the target language through everyday use.
Advanced level of
English
to understand written instructions.
Contributors must not imitate dialects or accents that are not their own.
Experience with speech recording or data annotation projects is an advantage, but not required.
Strong attention to detail when providing annotations and recording metadata.
Ability to follow detailed project and recording instructions.
Technical Requirements
Quiet room or recording space with minimal background noise.
Computer microphone or headset with microphone.
Reliable internet connection.
Ability to access and use an online recording platform.
What We Offer
Flexible, remote work.
Timely and reliable payments.
Opportunity to contribute to cutting-edge AI technology.
Access to future language and AI-related projects.
A flexible engagement ideal for gaining experience with AI data collection projects.
#LI-CAN17
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to a registered business in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
FT Live is the global events division of the Financial Times, delivering over 200 conferences, forums and virtual events annually. Our Fixed Income Events business brings together senior decision-makers from across the global debt capital markets through a portfolio of leading bond and structured finance conferences, including the CEE Forum, Borrowers & Bond Investors Forum and Covered Bonds Congress.
We are looking for a motivated and commercially driven
Commercial Sales Manager
to accelerate revenue growth across our bond market events portfolio.
In this role, you will identify and develop new sponsorship opportunities. You will grow existing commercial partnerships and establish long-term connections with senior decision-makers in the international debt capital market sector.
You will play an important role in shaping the next phase of growth for this established portfolio, combining proactive new business development with strategic account management and consultative selling.
This is an exciting opportunity for an experienced B2B sales professional who enjoys forming relationships, exceeding commercial targets and working with influential global organisations.
Key responsibilities
Identify, pitch and secure new sponsorship and commercial partnership opportunities across the FT Live bond events portfolio.
Proactively lead, develop and grow existing accounts, including global investment banks, law firms, asset managers and other financial services providers.
Build and maintain strong relationships with senior executives and key decision-makers, finding opportunities to deliver long-term commercial value.
Lead client meetings, both in person and virtually, developing tailored sponsorship proposals and negotiating commercial agreements.
Collaborate closely with FT Live's content, marketing and operations teams to deliver high-quality sponsor experiences and measurable partner value.
Work with colleagues across FT Live's global business to deliver impactful sponsor activations and support year-round client engagement.
Attend relevant industry events and FT Live conferences to strengthen relationships, develop market knowledge and identify new commercial opportunities.
Monitor industry trends, emerging themes and competitor activity to inform commercial strategy and find opportunities for portfolio growth.
Required skills and experience
A demonstrated ability in commercial B2B events, media or sponsorship sales.
A consistent track record of achieving and exceeding revenue targets, with experience running complex sales cycles and closing high-value commercial agreements.
Strong consultative selling and relationship management skills, with the ability to engage and influence senior partners.
Excellent communication, presentation and negotiation skills, coupled with the capacity to develop compelling commercial proposals.
A proactive approach to business development, with the confidence to find opportunities and build new client relationships.
Strong organisational skills, capable of running multiple accounts, prioritising contending deadlines and performing effectively in a fast-paced environment.
Experience using Salesforce or a similar CRM platform to run sales activity, opportunities and client relationships.
Desirable
A general understanding of capital markets, alongside an interest in developing deeper knowledge of the global bond market.
Previous experience working with financial services clients, particularly investment banks, private credit managers or legal advisers.
Experience collaborating across international teams or within a matrixed organisation.
An ambitious approach, with a passion for commercial growth, accountability and ownership.
The ability to combine critical thinking with hands-on execution to deliver commercial results.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essencrucial all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
Fanatics Betting & Gaming (FBG) is the online and retail sports betting subsidiary of Fanatics Holdings, Inc. As a
Staff Engineer
on the
Balance and Ledger
team, you will be the technical owner of the ledger and balance services that hold customer funds across Fanatics.
Balance and Ledger will be a shared ledger and a customer-level balance that can be used across Sportsbook and Casino, Markets, and other LOBs. You will design the systems that make this possible: a ledger that is correct and auditable, a balance model that enforces which funds can be used where, and a migration path that moves existing wallets onto the shared platform without disrupting customers.
This role combines deep backend expertise with architectural leadership. You will set the technical direction for the balance platform, work closely with Payments, Fraud, Responsible Gaming, Finance, Legal, and Compliance partners, and guide engineers across several teams as new businesses adopt the shared ledger.
Responsibilities
Own the architecture
of the ledger and balance services, including the data model, consistency guarantees, and the interfaces other businesses use to read balances and authorize spend.
Design and build
distributed services in Java and Spring Boot that handle high transaction volume with strict correctness, idempotency, and auditability requirements.
Model funds by type and eligibility
, so that each portion of a customer's balance is usable only where client, product, customer location, and transaction type allow, and so that a regulator-driven restriction can be applied quickly and safely.
Lead the migration
of existing business wallets onto the shared ledger in phases, including dual-running, reconciliation, cutover, and rollback plans that avoid customer-visible downtime.
Architect event-driven integration
using java and architectural patterns so that balance changes are published reliably and downstream consumers can depend on ordering and delivery.
Carry responsible gaming protections with the balance
, working with the Responsible Gaming and Fraud teams so that limits, self-exclusion, and other customer protections remain enforced as funds are used across businesses.
Work with Finance, Legal, and Compliance
on how funds are attributed between businesses, how settlement and chargebacks are handled, and what data may be shared across Fanatics entities.
Build for reconciliation and audit
, including complete transaction histories, financial reporting feeds, and tooling that lets Operations and Finance verify balances independently.
Lead technical initiatives
that span multiple teams, and run architectural reviews, design sessions, and incident postmortems.
Mentor engineers
and raise the standard for security, observability, reliability, and testing across the platform.
Partner with product, frontend, and mobile teams
so that balance behavior is clear and consistent in every customer-facing experience.
Be open to occasional travel to Fanatics offices or industry events for planning, collaboration, and team development.
Required Qualifications
8+ years of professional software engineering experience, with deep expertise in Java and Spring Boot.
Experience designing and operating a ledger, wallet, balance service, or another financial system of record where correctness and auditability are requirements.
Strong command of transactional consistency, idempotency, concurrency control, and relational data modeling in systems that cannot lose or double-count a transaction.
Experience building event-driven systems and working with message streaming platforms such as Kafka.
Demonstrated success setting technical direction and driving alignment across multiple teams.
Experience migrating live, high-traffic systems with minimal customer impact.
Ability to explain complex technical tradeoffs clearly to engineering, product, finance, and leadership audiences.
Comfort working in a fast-paced, regulated environment with changing priorities.
Preferred Qualifications
Experience in online gaming, sports betting, fintech, banking, or payments.
Experience with a shared platform used by several business units, including managing adoption, versioning, and ownership boundaries.
Experience with financial reconciliation, settlement, or accounting-oriented data models.
Familiarity with data privacy and consent requirements when customer data moves between legal entities.
Experience with AWS, Kubernetes, and observability tooling such as Datadog, Grafana, or CloudWatch.
Interest in developer experience, clean API design, and systems that remain maintainable as more teams depend on them.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Europe
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
УдалённоUnited States
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоToronto; San Francisco; Canada; United States; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоГеография найма не уточнена
London
New York, NY, United States
ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)