seniorCanada - Remote; Germany - Remote; United Kingdom - Remote; United States - Remote; We are unable to provide visa sponsorship or relocation for this role
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor –
CPT-11100 Digital Correspondence Agent
/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The client is seeking a Business Support Virtual Assistant to manage customer correspondence, email processing, and chat support operations for a property management organization.
The VA will handle high-volume written communication, provide professional customer support through chat and email channels, and assist with digital administrative processing tasks. This role requires excellent written English, strong multitasking ability, and the capacity to work overnight EST hours after training completion.
The ideal candidate is dependable, proactive, highly organized, and comfortable processing large amounts of digital information daily.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Digital Correspondence & Customer Support
Produce professional written correspondence through email and chat support channels.
Respond to customer inquiries using proper grammar, punctuation, and professional tone.
Provide customer service support during designated business hours.
Ensure all communication aligns with client satisfaction and service standards.
Email & Data Processing
Process a high volume of digital correspondence and emails daily.
Maintain accurate handling and organization of customer communications.
Assist with administrative data entry and digital record management.
Work efficiently within performance and productivity metrics.
Administrative & Operational Support
Utilize Microsoft Office tools for communication and reporting tasks.
Navigate web-based internal systems and client software platforms.
Support team operations through reliable attendance and collaboration.
Assist with additional administrative tasks as assigned.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong English reading, writing, and speaking skills required.
Excellent written communication with proper grammar and punctuation.
Prior customer service, administrative support, or chat/email support experience preferred.
Comfortable handling high-volume digital processing tasks.
Strong multitasking and organizational skills.
Typing speed of at least 35 WPM preferred.
Reliable, self-motivated, and detail-oriented.
Flexible and dependable with overnight work schedules after training.
Ability to work independently while maintaining productivity goals.
Work Schedule
Communication: Outlook, Microsoft Teams
Productivity: Microsoft Office Suite
Forms & Documentation: Microsoft Forms
Internal Software: VANTACA (client training provided)
Data Processing: Web-based platforms and digital correspondence systems
Work Schedule
Contracted Hours per Week:
40 Hours
Scheduled Working Days:
Monday through Friday for Training (4-weeks); Sunday through Thursday for Regular Schedule
Daily Working Time:
8 AM to 5 PM EST training; 8 PM to 5 AM regular schedule
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry-Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8 AM-5 PM EST training; 8 PM-5 AM EST (regular schedule)
Scheduled Working Days: Monday-Friday (during 4-weeks training) then Sunday-Thursday (regular schedule)
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (native or near native accent required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo Finance is looking for a Senior Product Designer to own, hands-on, the design systems behind everything we ship. You'll own two outright, institutional and consumer, and support the marketing team's system so brand and design-to-code stay tight. Our products move real money, so precision and accessibility are the floor, not the ceiling: we want institutional and consumer users alike to feel the craft, which makes visual expression and motion core to the system. You'll join a small, senior team that runs on high ownership and low ego, and this is a building role: you'll be in Figma and alongside engineers every day, shipping the components and tokens yourself while setting the direction for the systems you own.
Target Outcomes
Both design systems, institutional and consumer, fully adopted across their web and mobile products, with measurable coverage (share of screens built from system components) rising quarter over quarter.
Figma libraries and the front-end component library in parity: tokens, variants, and states match one-to-one, with drift caught and resolved as part of normal release cadence.
Every system component meets WCAG AA, with accessibility criteria documented and verified before release, and the systems carry a visual and motion language that users notice and teams can reuse.
Product teams ship faster: fewer one-off components, shorter design-to-build cycles, and a clear contribution path that teams actually use.
Documentation and governance that scale beyond the design team: engineers, PMs, and AI agents can build correctly from the system without a designer in the loop.
Responsibilities
Own two design systems end to end, institutional and consumer: components, design tokens, theming, patterns, and the Figma libraries behind them, across web and mobile. Support the marketing team's design system as needed so brand practice stays consistent and design-to-code stays smooth.
Define the expressive layer of both systems: visual language, motion principles, and the interaction details that make institutional and consumer products feel considered and alive, not merely correct.
Design and ship the full stack of the system, from primitives and atoms through molecules and organisms to page templates, with polished interaction details and the visual hierarchy, typography, and layout rigor that trading and financial interfaces demand.
Partner closely with UI engineers so that tokens and components map cleanly to the production component library, and so Figma and code stay in sync.
Define how the system works on mobile: platform-appropriate interactions, responsive and adaptive behavior, and parity rules between web and native surfaces.
Hold the system to WCAG 2.2 AA: color contrast, focus and keyboard behavior, motion, and screen-reader semantics baked into components rather than bolted on.
Write clear, usable documentation (usage guidelines, do/don't examples, contribution guides) that designers, engineers, and AI agents can all work from.
Run governance across teams: contribution and review process, versioning and deprecation, adoption tracking, and the forums where product teams propose and resolve system changes.
Audit the system proactively to find gaps, inconsistencies, and drift across products, then prioritize and drive the fixes without waiting to be asked.
Use AI tooling as part of daily work: agents, markdown guideline files, and MCP integrations that connect the design system to design and engineering workflows.
Requirements
6+ years in product design, including 3+ years focused on design systems.
Experience building and scaling a shared design system across multiple products and platforms, web and mobile, including mobile-specific design systems and interactions.
Strong UI craft: visual hierarchy, typography, layout, and polished interaction details, with a point of view on motion and visual expression and the taste to know when restraint is the right call.
Builds scalable components and design tokens, including theming (for example light/dark modes or multi-brand).
A strong understanding of how components and tokens translate into front-end libraries: how components are built, composed, and consumed in code (for example React, React Native, or Swift/Kotlin component libraries), and how tokens flow from Figma into code.
Advanced Figma skills: variables and modes, auto layout, component properties, and library management at scale.
A track record of working closely with engineers as a day-to-day partner, not a handoff.
Strong accessibility knowledge and experience shipping WCAG AA compliant components.
Writes clear documentation and has run governance across teams: contribution models, review processes, and adoption.
Fluency with AI tooling in a design or engineering workflow: using agents, writing markdown guideline files, and working with MCP integrations.
Experience with design-to-code tooling such as Code Connect, token pipelines, or Storybook.
A systems thinker with sharp attention to detail who sees both the pattern and the pixel.
A portfolio that showcases design systems work: components, tokens, documentation, and the reasoning behind the decisions.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
Experience in fintech, exchanges, or trading platforms. Design systems for trading surfaces have their own nuances: dense data tables, real-time state changes, numeric typography, and color semantics for gains, losses, and risk.
Familiarity with crypto and digital-asset products, or with tokenized assets and markets.
Experience setting up motion and interaction standards within a system.
Working proficiency in Mandarin Chinese.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Amsterdam; Serbia; Netherlands; Romania; Ukraine; Colombia; UK; Spain; Georgia; Greece; Brazil; Philippines; USA; Bosnia; Poland; Mexico; Portugal; South Africa
Workplace: Remote
We are one of the fastest-growing Shopify Retention Agencies and our clients love us for it. We are a small but focused team of people whose main goal is to turn our clients’ one-time buyers into their loyal customers. If you have the same focus and passion for it, then you’re the perfect person for us!
We are a remote-first agency which means that your schedule is flexible as long as you can be available at least between 12 and 5 PM CE(S)T when we’re in the office time zone. Don’t apply if you can’t stick to that schedule!
Your mission: be our first dedicated copywriter. Write for our most complex, high-volume DTC brands, and set the copy standard the rest of the agency writes to.
What you'll do:
1. Write campaigns and flows in Klaviyo for our highest-volume, most complex DTC accounts
2. Turn Retention Manager briefs into copy that sells: promo mechanics, product education, launches and seasonal peaks like Black Friday
3. Bring new creative ideas to the table, not just execute the brief
4. Set the standard: tone-of-voice guides per brand, a best-practice library for common email types, and the AI prompts and workflows the team uses
5. Review and give feedback on Retention Manager copy, and coach them so their own writing improves
6. Prove out the dedicated-copywriter model, then help us grow it
What we're looking for (non negotiable):
1. Native English or native Dutch speaker
2. 5+ years hands-on writing email/CRM copy for e-commerce or DTC brands: campaigns, flows, promotions, offers and product education
3. Agency background: writing for several brands and tones at once, under tight deadlines
4. A portfolio of real, sent emails, with results where possible
5. You can explain why your copy worked, and what you’d change
What you'll get:
1. Competitive salary
2. Generous paid time off
3. Fully remote - work from wherever you do your best work
4. Real ownership: you set the copy standard for the whole agency, with a path to lead your own copy team
5. Access to all tools, data, courses and coaches you need to get there
6. Direct access to founders of the fastest growing e-commerce brands worldwide
This is for you if:
- You’re a senior email copywriter at an agency, or a freelancer who wants a team around you, and you want ownership of the craft
- You want the biggest, highest-volume brands on your desk, not the easy ones
- You like making other writers better, not just doing your own work well
This is not for you if:
- You want to manage only and stop writing
- Your portfolio is mostly brand, long-form, social or ads copy, with no full emails
- You need constant direction to know what to do next
Speak soon ❤️ 🔥
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11611 Real Estate Investment Research & Administrative Virtual Assistant
Independent Contractor – CPT-11611 Real Estate Investment Research & Administrative Virtual Assistant/Business Support VA/Entry- Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Northern Virginia real estate investor specializing in fix-and-flip opportunities is seeking a Business Support VA to handle property research, data collection, direct-mail preparation, spreadsheet management, and recurring administrative work.
The client already has established templates and research processes. Direct real estate or construction experience is not required; the priority is finding someone who is strong at research, data organization, follow-through, and technology.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property & Lead Research
Research probate properties and other potential acquisition opportunities
Identify properties that may fit wholesale, fix-and-flip, or fix-and-rent strategies
Search
PropStream, Stack, and similar platforms
for property and ownership information
Gather owner names, addresses, property details, and relevant public information
Validate information across multiple sources when needed
Flag properties that meet the client’s established acquisition criteria
Data & List Management
Input and maintain property and owner data in Excel or Google Sheets
Clean and organize scraped or exported lead lists
Remove duplicates and incomplete records
Track research status and completed work
Maintain consistent data formatting
Prepare clean outreach lists for direct-mail or email campaigns
Outreach & Administrative Support
Prepare and send approved letters through
OpenLetter Connect
Use established letter and email templates
Maintain mailing records and outreach history
Track completed outreach and future follow-up dates
Assist with recurring administrative and executive-assistant tasks
Handle occasional calls when required (possible future task)
Research & AI Support
Use AI tools to improve productivity and research efficiency
Conduct additional online property or ownership research
Assist with data scraping from approved sources
Follow documented research processes and templates
Escalate unclear property or ownership information rather than guessing
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Executive assistant, administrative, research, or data-management experience required
Strong Excel / Google Sheets skills required
Online research and data-scraping experience strongly preferred
AI tool familiarity preferred
PropStream or similar property-data platform experience is a plus
Direct-mail platform experience is a plus
Real estate or construction experience is a plus, but not required
Strong phone communication required for occasional calls (possible future task)
IDEAL CANDIDATE PROFILE
Strong researcher with excellent attention to detail
Comfortable working extensively in spreadsheets
Reliable with repetitive, process-driven work
Strong written and spoken English
Technically comfortable and familiar with AI tools
Able to work independently from templates and SOPs
Comfortable learning real-estate-investment terminology after hire
SOFTWARE
Microsoft Excel / Google Sheets
PropStream, Stack, or Similar Property Research Platforms
OpenLetter Connect
AI Productivity Tools
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 3 PM - 5 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 3 PM - 5 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD
As a Senior Product Engineer (full-stack with a back-end focus), you bring strong expertise in backend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes.
Your primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries.
You work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration.
THE DAY TO DAY
- Own features end to end Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration.
- Build across the stack Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes.
- Bring technical depth Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it.
- Make good technical decisions Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic.
- Stay close to the product Partner with Product and Design to understand customer needs and translate them into effective technical solutions.
- Drive engineering excellence Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices.
- Collaborate across functions Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software.
- Grow the team Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing.
YOUR SUPERPOWERS
- Engineering depth and breadth Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack.
- End to end ownership Experience taking features from technical design through development, deployment, and production support.
- Strong fundamentals A solid understanding of software design, APIs, application architecture, testing, and maintainable production software.
- Cloud awareness Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices.
- Product mindset The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery.
- Collaborative communication The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA.
BONUS POINTS
- Cloud and event driven systems AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience.
- Frontend architecture Large frontend applications, component architecture, state management, design systems, accessibility, or performance.
- Backend breadth Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, structured logging, metrics, and production diagnosis.
OUR STACK
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker's Platform Engineering team builds and operates the cloud-native platform behind Docker's products. Inside the company, teams across Engineering and the business rely on a growing set of internal applications, and each one is built, deployed, and run a little differently.
We're looking for a Senior Engineer to give those applications a common foundation and then build the custom tools the business needs on top of it. You'll create a framework that makes it easy to build and deploy internal tools, including slack bots, web apps, workflows, etc, with authentication, hosting, observability, and alerting in place. You'll use it to build internally-facing tools to support cross-org efforts: roadmapping, headcount management, business reporting, etc. You'll decide when to build, when to buy, and when to integrate an existing product. You'll help shape how internal systems fit together across the company.
This is a hands-on role. You'll own projects from scoping through rollout and adoption, working with platform leads, engineering teams, and business teams such as HR, Finance, Marketing, and Customer Support.
_______________________________________________________________________
WHAT YOU'LL DO
INTERNAL APP FRAMEWORK
- Build and maintain a framework that makes it fast to create and deploy internal applications and services, with defaults for authentication, hosting, CI/CD, logging, observability, and alerting
- Provide templates, documentation, and examples so teams can ship their own tools without starting from scratch
- Set the standards for how internal apps are built, secured, and run, and make the standard path the easiest one
- Leverage existing systems and sources of truth to build cross-connects where they don’t exist
CUSTOM BUSINESS TOOLING
- Work across teams and organizations to understand where tools, processes, or systems are falling short, and turn those gaps into proposals that platform leads can prioritize
- Scope and deliver apps and tooling to address identified gaps
- Ship early versions quickly, learn from how people use them, and improve them over time
- Own the tools you build through rollout, adoption, and ongoing support
BUILD, BUY, OR INTEGRATE
- Evaluate whether a need is best met by building, buying, or integrating an existing product, and recommend one with the tradeoffs
- Connect tools to the systems the company already uses, such as identity, data sources, and Slack, so they work together
- Help shape the architecture of internal systems, so they stay consistent and maintainable as the company grows
RELIABILITY AND AI
- Build operational basics into the framework, so every internal app gets incident management, SLO, and alerting defaults automatically
- Use AI tooling to speed up delivery and to automate workflows where it adds value
_______________________________________________________________________
WHAT WE'RE LOOKING FOR
REQUIRED
- 6+ years of software engineering, including building and shipping internal tools or full-stack web applications
- Strong full-stack skills: a backend language such as Go, Python, or TypeScript, and a modern frontend framework
- Experience designing reusable frameworks, templates, or platforms that other engineers build on
- Experience deploying to the cloud (AWS, GCP, or Azure) with containers and CI/CD, and working knowledge of Kubernetes
- Sound judgment on build, buy, and integrate decisions, and experience integrating third-party SaaS products and APIs
- Experience working directly with non-engineering stakeholders to turn a need into a working tool
- Experience with AI-assisted development or LLM-powered automation
- Clear written communication and comfort working asynchronously on a remote team
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
NICE TO HAVE
- Cross-functional experience in program management
- Experience with internal tool or developer portal platforms
- Web design experience
- Familiarity with observability and incident tooling (incident.io http://incident.io, Grafana, Prometheus, or similar)
- Experience at a developer tooling or SaaS company at scale, and familiarity with compliance and security standards
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $160,900 – $260,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual!
🚀
💸 Competitive Base in USD | 💻 100% Remote | 🎯 Senior Role | 🤝 Business Development + Client Experience
Veta Virtual is hiring a
Senior Business Development Associate
to join our own growing team. We are a human-centred operations partner for small and midsize firms in the US and Canada. Through our Remote Talent service, we place fully managed professionals from Latin America and Europe inside our clients’ teams. This is not a high-volume dialer role, and it is not a pure customer service role. You will open doors with new businesses, explain clearly why Remote Talent is a smart investment, and then make sure those clients feel looked after once they join.
🔑
Your Role
As our Senior Business Development Associate, you will split your time between growing demand for Remote Talent (about 60%) and supporting our Client Experience (CX) team (about 40%). You will report directly to Veta leadership and work closely with our CX lead. You will have real ownership: we set the goals, and you decide how to reach them. Your day-to-day will involve:
Business Development (about 60%)
Running daily outbound outreach (cold calls, personalized email sequences, and LinkedIn) to start conversations with US and Canadian business owners and decision-makers.
Executing outreach campaigns built with our marketing team, and sharing what works so we can sharpen messaging, lists, and targeting.
Qualifying leads and leading discovery and sales meetings, where you explain how Remote Talent works and the value it brings to each client’s business.
Handling objections with confidence and moving prospects toward a signed agreement, working alongside leadership on larger opportunities.
Owning your pipeline in our CRM: every lead tracked, every follow-up on time, nothing dropped.
Handing new clients over to onboarding smoothly, so their first weeks with Veta match what you promised.
Client Experience Support (about 40%)
Supporting current Remote Talent clients with day-to-day questions, updates, and follow-ups.
Helping with client onboarding and regular check-ins, together with our CX lead.
Spotting client needs early, including new roles a client may want to fill, and passing them to the right person.
Being a calm, professional point of contact who represents Veta well in every interaction.
✅
What You’ll Need
4+ years in B2B business development, sales, or account management, with a track record of creating pipeline and winning new clients for a services business.
Experience in client success, account management, or CX. You know how to keep a client happy after the sale.
Fluent, near-native English, spoken and written. You can lead a sales conversation with a US business owner with confidence and ease.
The ability to explain value and return on investment in simple, convincing terms, and to answer objections like “why should I trust a remote hire?”
A true self-starter mindset. You plan your own week, chase your own leads, and ask for help only when you are blocked. If you need daily direction, this is not the role for you.
A warm, energetic, and approachable personality, with a confident, professional presence on video calls.
Coachable and team-minded. You act on feedback quickly and work well with people across the company.
Results-driven and comfortable working toward clear KPIs.
A reliable professional home office: quality headset, high-speed internet with a backup connection, and a quiet workspace.
Full-time availability aligned with US Eastern Time (EST) business hours.
To be considered for this role, you must currently be based in Latin America (LATAM) or Europe.
🎖
Nice-to-Haves
Experience selling remote staffing, outsourcing, recruiting, or other B2B services to US small and midsize businesses.
Hands-on experience with a CRM such as Salesforce or HubSpot.
Experience with sales engagement and prospecting tools such as Apollo, LinkedIn Sales Navigator, Outreach, or ZoomInfo.
Comfort using AI tools to research prospects, personalize outreach, and work faster.
Experience in a fast-growing, fully remote company.
💼
What We Offer
💸 Competitive base salary in USD, paid monthly.
🌴 10 paid days off plus applicable US and Canada shared holidays.
💻 100% remote work from anywhere in LATAM or Europe.
🎯 Real ownership and impact. You will help shape how Veta grows its Remote Talent business, with direct access to leadership.
🤝 A supportive, people-first culture where your ideas matter.
Ready to Apply?
If you are ready to open doors, win new clients, and look after them like a trusted partner, apply today and launch your next chapter with Veta Virtual. Once you apply, you will be invited to complete two short 2-minute video question. It is your first chance to show us how you sell. We can’t wait to meet you!
Location: Berlin Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for an People Ops Intern to be Taktile's ambassador to our future employees.
You will collaborate closely with our People team to ensure the efficient management of the employee lifecycle, from onboarding to ongoing feedback and support. You will play a crucial role in maintaining our HR systems, keeping employee data accurate, and supporting the administrative tasks that keep our people operations running smoothly. By handling these essential tasks, you will contribute significantly to shaping the company's growth and ensuring we maintain a high standard of employee satisfaction and performance. You will work closely with colleagues across all departments to manage various People activities.
What You'll Do as a People Ops Intern
- Employee Onboarding: Once candidates join our team, take the lead in preparing and coordinating first-day agendas for new hires, managing communication to ensure a smooth onboarding experience.
- Database and Profile Management: Maintain and update HR-related content on our internal databases and manage employee profiles in our HRIS (HiBob), ensuring all data is accurate and up-to-date. This is crucial for consistency and compliance with company policies.
- Administrative Support: Prepare documents for various processes (internal transfers, mobility, etc.).
- Employee Benefits Management: Assist in managing and communicating benefits for employees, ensuring they are well informed about their entitlements and processes.
- General People Support: Assist with any People-related queries, providing timely and accurate information to employees and managers.
- Process Improvement & AI Enablement: Help identify opportunities to streamline People workflows, including building and refining AI tools (e.g. Claude skills) to make our people operations more efficient.
About You
- Strong time management and multitasking abilities.
- Strong attention to detail and commitment to data accuracy.
- Collaborative attitude and willingness to assist team members in achieving common goals.
- Excellent verbal and written communication skills in English (German is a plus).
- Excited to learn about new concepts, tools, and processes and eager to challenge the status quo.
Ideal Qualifications (but not required)
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience).
- Familiarity with HR software and tools.
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy.
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data.
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants).
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention.
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making.
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers.
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
• Linux & Ansible: настройка серверов, автоматизация конфигураций и решение инфраструктурных проблем; • Kubernetes: работа с deployments, конфигурациями и диагностика pods/services;
ОфисИспания; #вакансия #vacancy #Linux #SystemAdministration #AI #релокация #relocate; Релокация в Испанию - полная поддержка переезда для вас, семьи и питомцев, помощь с документами и адаптацией
Location: Algiers, Algeria; Algeria (East); Algeria (West)
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
ABOUT THE ROLE
We are looking for a Senior Product Manager to own the Superapp Financial Experience — our consumer wallet and the financial products that sit inside the Yassir super app. This is a B2C role at the centre of our financial services strategy.
Your core mandate is adoption: getting millions of Yassir users to fund, hold, and transact with the wallet — first inside the super app (rides, deliveries, top-ups), and then beyond it (peer-to-peer transfers, bill payments, merchant payments in the real world). You will own the full consumer journey from first wallet activation to habitual, everyday use.
You will work across engineering, design, growth, and the wider super app teams to make the wallet the default way Yassir users move money — turning an existing, trusted user base into active financial services customers.
RESPONSIBILITIES
Own the consumer wallet and superapp financial experience end-to-end, with adoption and active usage as your primary success metrics.
Define and execute the strategy to drive wallet activation, funding, and repeat transactions — both within the super app (rides, deliveries) and in external use cases (P2P, bill payments, merchant payments).
Design acquisition and activation funnels in partnership with growth and marketing; identify and remove the friction points that stop users from funding and using the wallet.
Deeply understand the Algerian consumer — cash habits, trust barriers, and the behavioural shifts required to move people from cash to digital money.
Run discovery: customer interviews, journey mapping, prototyping, and experiments to validate what will actually drive adoption at scale.
Translate customer insights into a prioritised roadmap of features and experiments, tested with real users in market.
Partner with engineering and design to ship high-quality consumer experiences — onboarding, KYC, top-up, send/receive, and transaction history — that feel effortless and trustworthy.
REQUIREMENTS
Minimum 5 years of product management experience, with a strong track record in B2C consumer products — ideally fintech, wallets, or payments.
Proven experience driving consumer adoption and engagement of a financial product — you have moved activation, retention, or transaction metrics, not just shipped features.
A track record of launching and scaling consumer-facing digital products (B2C).
Strong grasp of acquisition, activation, retention, referral, and revenue — and how to design a product that grows across that funnel.
Experience with growth mechanics: onboarding optimisation, funnel analysis, experimentation, and retention loops.
Understanding of the technical aspects of digital product development, with the ability to work closely with engineers and get the best out of them.
Ability to create and run a customer discovery process — interviews, journey mapping, and ideation workshops — to surface real user pains and opportunities.
Strong understanding of value proposition design and what makes a consumer product succeed.
Ability to integrate analytics into a product to generate actionable insight, and to define the right metrics for a consumer wallet.
Excellent verbal and written communication, with the ability to influence stakeholders at all levels; presentation and storytelling skills.
Strong design sense and the ability to collaborate with designers to produce great consumer experiences.
Knowledge of modern development practices like agile and scrum.
Dependable, enthusiastic, curious, with great energy and the ability to thrive in a fast-paced, dynamic environment.
Based in Cairo, Egypt (required).
Native Arabic speaker with fluent English; French is a huge plus.
NICE TO HAVE
Experience taking a wallet or consumer fintech product from low to mass adoption in an emerging or cash-heavy market.
Understanding of behavioural psychology and how to design for high engagement and stickiness.
Knowledge of lean startup techniques and what a good MVP looks like for consumer products.
Experience working with super apps, marketplaces, or multi-product ecosystems.
Prior experience in a scale-up environment.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness to the world’s greatest sports teams and athletes mandating a fault-tolerant and highly available product.
The Connectivity team focuses on bridging the gap between embedded and mobile engineering, ensuring a seamless and consistent experience for members wearing a WHOOP strap. As a Staff Android Engineer on the Connectivity team you'll own the architecture of the software that connects WHOOP hardware to the Android app, and set the technical direction for how that connection performs at scale. From ensuring timely firmware updates to designing innovative ways to establish connections from software to hardware, we bring WHOOP to the highest level of performance and availability across the globe using the latest cutting edge technology. At the Staff level, your impact is measured as much by the engineers and decisions you influence as by the code you write.
What you’ll do:
- Own the architecture of the Android connectivity layer end to end, from the BLE transport up through history sync and firmware delivery, and drive its evolution across a large modular codebase
- Collaborate within a cross-functional environment alongside WHOOP hardware, firmware, and software teams
- Establish and refine communication protocols between the WHOOP strap and Android, ensuring alignment with iOS standards
- Apply expert-level mastery of the Android Bluetooth stack to manage GATT operations, bonding, and reconnection logic in real-world scenarios
- Own connection reliability across the fragmented Android device landscape by diagnosing and mitigating OEM specific Bluetooth, power management, and permission behavior
- Create and own systems that aid in analyzing connectivity health of our members, and use that telemetry to set team priorities
- Manage a prioritized backlog centered on reducing technical debt, improving code health, and enhancing module testability
- Elevate engineering quality through rigorous code reviews, expanded test coverage, and refined architectural design practices
- Utilize expert Kotlin proficiency to build product features and define patterns for the broader engineering team
- Document new features and architecture using Jira, Confluence and preparing code using Github feature, develop, and master branches
- Participate in the incident commander rotation for the whole WHOOP ecosystem and also the release process including getting the app built, managing build variants, signing, sending and testing through Firebase, and submitting to the Play Store
- Analyze and monitor user metrics and feedback to determine crash rate or potential bugs and to improve engagement
- Represent Android Connectivity in cross-functional forums, including bug triage, product syncs, and firmware coordination
- Facilitate the ramp-up of mobile developers, mentor engineers across the Android organization, and assist the backend team with data contracts
Who you are:
- You are experienced working with consumer-facing apps that control BLE devices.
- You have a track record of influencing engineers beyond your own team in the application of architectural and platform design principles
- Expert knowledge of best practices for concurrency and multithreading, including Kotlin coroutines and Flow
- Product minded engineer with empathy for the member experience
- Willingness to learn and grow rapidly across Android and external systems
- Extensive experience building, testing, debugging, and delivering native Android apps in a professional environment
- Expert knowledge of Android application structure and components as well as lifecycle and Android Design Guidelines
- Strong experience with Jetpack Compose and modern declarative Android UI
- Experience with Kotlin and frameworks such as Koin, Android Jetpack libraries (including ViewModel, Flows, and Navigation), Room database, and Retrofit / OkHttp
- Experience designing modular architecture and dependency boundaries in a large multi-module Gradle codebase, including patterns such as MVI and MVVM
- Excellent knowledge of Android Studio, Gradle and CI systems
- Experience debugging and diagnosing issues across complex or distributed systems such as firmware, mobile, and backend
- Experience using Git to organize feature work
- Experience communicating with a RESTful backend
- Firm belief that automated testing is important and experience writing both Unit and UI tests
- Excellent collaboration and communication skills, driving cross functional problem solving, tradeoff definition, and optimization
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоUS, Remote
Philippines; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadAmsterdam; Serbia; Netherlands; Romania; Ukraine; Colombia; UK; Spain; Georgia; Greece; Brazil; Philippines; USA; Bosnia; Poland; Mexico; Portugal; South Africa; We are a remote-first agency which means that your schedule is flexible as long as you can be available at least between 12 and 5 PM CE(S)T when we’re in the office time zone
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW