Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking a
IT Risk & Controls Manager
to act as an embedded risk partner to our engineering and technology organizations.
You will help scale and strengthen a modern IT SOX and controls framework across Nebius’s custom-built AI cloud platform, infrastructure, corporate technology environment and other systems supporting financial reporting.
This role goes beyond traditional IT audit testing. You will work directly with engineering leaders, system owners, Finance, Internal Controls and external auditors to identify risk, design scalable controls, improve evidence quality, drive remediation and embed compliance into the way our technology organizations operate.
The successful candidate will combine deep IT risk and controls expertise with meaningful in-house technology experience. You must be equally comfortable discussing technical control design with engineers, explaining risk implications to business leaders and aligning audit expectations with external assurance providers.
Your responsibilities will include:
Act as the risk and controls partner for an assigned technology organization or system portfolio, developing a detailed understanding of its architecture, operations, risks and financial-reporting dependencies.
Own and continuously improve the relevant IT risk and control framework, including system scoping, risk assessment, RCM and control-catalogue maintenance, documentation and control ownership.
Lead IT SOX readiness for assigned systems, including walkthrough preparation, evidence-quality review, testing coordination, issue evaluation and remediation oversight.
Partner with engineering, platform, infrastructure, security and corporate IT teams to design and implement scalable controls that address risk while supporting operational efficiency.
Design, assess and enhance ITGCs across areas such as user access, privileged access, segregation of duties, change management, SDLC, system operations, incident management and third-party services.
Assess IT application controls, automated controls and IT-dependent business controls, including the completeness and accuracy of system-generated information used in business-process controls.
Evaluate how business controls depend on systems, integrations, configurations, reports and underlying ITGCs, and work with both business and IT control owners to resolve gaps.
Apply risk and controls thinking to modern engineering practices, including cloud infrastructure, DevOps, CI/CD, repositories, deployment processes, containerized environments and audit logging.
Lead the assessment and remediation of control gaps arising from new systems, major technology transformations, platform changes, integrations and acquisitions.
Review third-party assurance reports and determine the impact of vendor controls and complementary user-entity controls on the Nebius control environment.
Maintain effective working relationships with external auditors and advisers, aligning on audit scope, evidence expectations, testing approaches, reliance opportunities, timelines and issue resolution.
Translate complex technical risks and auditor requirements into practical guidance for engineering and system owners.
Use data analytics, automation, continuous monitoring and AI-assisted tools to improve control coverage, evidence quality and the efficiency of the IT SOX program.
Contribute to the development of IT controls methodology, standards, tooling, training, reporting and the broader Risk Partner operating model.
Provide clear, concise updates on control health, audit readiness, deficiencies and remediation progress to senior technology and Finance stakeholders.
We expect you to have:
A degree in Information Systems, Computer Science, Engineering, Accounting, Finance or a related discipline, or equivalent professional experience.
At least eight years of progressive experience in IT risk, IT controls, IT SOX, technology assurance, IT audit or a closely related area.
Meaningful in-house technology or corporate ownership experience is required.
Big Four or consulting experience is valuable when combined with subsequent in-house responsibility, but an exclusively advisory or external-audit background will not be sufficient.
Experience working in a first-line technology, engineering, systems or IT operations role, or as an embedded in-house risk partner supporting a technology organization.
Hands-on experience in an engineering-led technology, cloud, SaaS, platform or digital-product environment.
Strong practical knowledge of SOX 404, ITGCs, IT application controls, automated controls, COSO and COBIT.
Demonstrated experience with control design, implementation, monitoring, evidence review, audit readiness, issue evaluation and remediation.
Practical understanding of modern technology environments, including cloud infrastructure, IAM, DevOps, CI/CD, SDLC, software repositories, deployment practices, system integrations and container orchestration such as Kubernetes.
Experience connecting business-process controls to supporting systems, automated controls, IPEs/IUCs and underlying IT dependencies.
The ability to communicate effectively with engineers, technical leaders, Finance stakeholders and external auditors.
Strong judgment and the confidence to challenge control owners while developing practical, scalable solutions.
A highly autonomous and hands-on approach, with the ability to operate effectively in an evolving environment with incomplete processes and competing priorities.
Strong written and verbal English.
The ability to work effectively across international time zones and travel when needed to build relationships with key technology and audit stakeholders.
It will be an added bonus if you have:
A professional certification such as CISA, CRISC, CISM, CIA, CPA or an equivalent qualification.
Experience building or materially transforming an IT SOX or technology-controls framework in a listed or pre-IPO technology company.
Experience in AI infrastructure, cloud platforms, large-scale SaaS, fintech, marketplaces or another engineering-intensive environment.
Experience with GRC and audit-management tools such as Workiva, Jira, ServiceNow GRC or similar platforms.
Experience with enterprise SaaS and financial systems such as NetSuite, HR platforms, billing systems, procurement tools or treasury systems.
Experience onboarding acquired companies or newly implemented systems into SOX scope.
Experience with control automation, continuous monitoring, data analytics or AI-assisted assurance.
Exposure to AI governance, AI/ML control environments or controls supporting AI-enabled development and operations.
#LI-DY1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$120,000
—
$180,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
УдалённоRemote - United States; The ability to work effectively across international time zones and travel when needed to build relationships with key technology and audit stakeholders
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking a
IT Risk & Controls Manager
to act as an embedded risk partner to our engineering and technology organizations.
You will help scale and strengthen a modern IT SOX and controls framework across Nebius’s custom-built AI cloud platform, infrastructure, corporate technology environment and other systems supporting financial reporting.
This role goes beyond traditional IT audit testing. You will work directly with engineering leaders, system owners, Finance, Internal Controls and external auditors to identify risk, design scalable controls, improve evidence quality, drive remediation and embed compliance into the way our technology organizations operate.
The successful candidate will combine deep IT risk and controls expertise with meaningful in-house technology experience. You must be equally comfortable discussing technical control design with engineers, explaining risk implications to business leaders and aligning audit expectations with external assurance providers.
Your responsibilities will include:
Act as the risk and controls partner for an assigned technology organization or system portfolio, developing a detailed understanding of its architecture, operations, risks and financial-reporting dependencies.
Own and continuously improve the relevant IT risk and control framework, including system scoping, risk assessment, RCM and control-catalogue maintenance, documentation and control ownership.
Lead IT SOX readiness for assigned systems, including walkthrough preparation, evidence-quality review, testing coordination, issue evaluation and remediation oversight.
Partner with engineering, platform, infrastructure, security and corporate IT teams to design and implement scalable controls that address risk while supporting operational efficiency.
Design, assess and enhance ITGCs across areas such as user access, privileged access, segregation of duties, change management, SDLC, system operations, incident management and third-party services.
Assess IT application controls, automated controls and IT-dependent business controls, including the completeness and accuracy of system-generated information used in business-process controls.
Evaluate how business controls depend on systems, integrations, configurations, reports and underlying ITGCs, and work with both business and IT control owners to resolve gaps.
Apply risk and controls thinking to modern engineering practices, including cloud infrastructure, DevOps, CI/CD, repositories, deployment processes, containerized environments and audit logging.
Lead the assessment and remediation of control gaps arising from new systems, major technology transformations, platform changes, integrations and acquisitions.
Review third-party assurance reports and determine the impact of vendor controls and complementary user-entity controls on the Nebius control environment.
Maintain effective working relationships with external auditors and advisers, aligning on audit scope, evidence expectations, testing approaches, reliance opportunities, timelines and issue resolution.
Translate complex technical risks and auditor requirements into practical guidance for engineering and system owners.
Use data analytics, automation, continuous monitoring and AI-assisted tools to improve control coverage, evidence quality and the efficiency of the IT SOX program.
Contribute to the development of IT controls methodology, standards, tooling, training, reporting and the broader Risk Partner operating model.
Provide clear, concise updates on control health, audit readiness, deficiencies and remediation progress to senior technology and Finance stakeholders.
We expect you to have:
A degree in Information Systems, Computer Science, Engineering, Accounting, Finance or a related discipline, or equivalent professional experience.
At least eight years of progressive experience in IT risk, IT controls, IT SOX, technology assurance, IT audit or a closely related area.
Meaningful in-house technology or corporate ownership experience is required.
Big Four or consulting experience is valuable when combined with subsequent in-house responsibility, but an exclusively advisory or external-audit background will not be sufficient.
Experience working in a first-line technology, engineering, systems or IT operations role, or as an embedded in-house risk partner supporting a technology organization.
Hands-on experience in an engineering-led technology, cloud, SaaS, platform or digital-product environment.
Strong practical knowledge of SOX 404, ITGCs, IT application controls, automated controls, COSO and COBIT.
Demonstrated experience with control design, implementation, monitoring, evidence review, audit readiness, issue evaluation and remediation.
Practical understanding of modern technology environments, including cloud infrastructure, IAM, DevOps, CI/CD, SDLC, software repositories, deployment practices, system integrations and container orchestration such as Kubernetes.
Experience connecting business-process controls to supporting systems, automated controls, IPEs/IUCs and underlying IT dependencies.
The ability to communicate effectively with engineers, technical leaders, Finance stakeholders and external auditors.
Strong judgment and the confidence to challenge control owners while developing practical, scalable solutions.
A highly autonomous and hands-on approach, with the ability to operate effectively in an evolving environment with incomplete processes and competing priorities.
Strong written and verbal English.
The ability to work effectively across international time zones and travel when needed to build relationships with key technology and audit stakeholders.
It will be an added bonus if you have:
A professional certification such as CISA, CRISC, CISM, CIA, CPA or an equivalent qualification.
Experience building or materially transforming an IT SOX or technology-controls framework in a listed or pre-IPO technology company.
Experience in AI infrastructure, cloud platforms, large-scale SaaS, fintech, marketplaces or another engineering-intensive environment.
Experience with GRC and audit-management tools such as Workiva, Jira, ServiceNow GRC or similar platforms.
Experience with enterprise SaaS and financial systems such as NetSuite, HR platforms, billing systems, procurement tools or treasury systems.
Experience onboarding acquired companies or newly implemented systems into SOX scope.
Experience with control automation, continuous monitoring, data analytics or AI-assisted assurance.
Exposure to AI governance, AI/ML control environments or controls supporting AI-enabled development and operations.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Lisbon, Portugal
JoomPulse
is an AI analytics tool for Mercado Livre and Shopee sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions.
JoomPulse is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
Currently, we are looking for an
Senior Product Analyst.
The JoomPulse Product Analyst owns the three things that decide whether the product grows:
The quality of the data on the platform
The product analytics that tell us whether new features and new data actually move conversion and retention
The market analysis that turns our marketplace data into insight for large corporate data clients and for the press
This person makes sure we can trust our own data, makes sure every significant feature and data release is measured against its real effect on conversion and retention, and packages our marketplace data into external-facing market analysis (category trends, pricing, market dynamics) that lands with corporate clients and journalists.
Responsibilities
Transform imperfect data into clear, actionable insights that drive decisions
Conduct product research (identify growth opportunities, answer high-level questions, and formulate hypotheses for the team)
Analyze user behavior patterns and independently uncover insights that are meaningful for the product
Influence goal setting and project prioritization within the team based on data
Develop self-service capabilities in the domain (structure data to make it easily usable by AI tools, and automate routine analysis so the team can independently answer basic questions)
Identifying growth opportunities for the product, analysis and sales forecasting, including identifying seasonality and trends
Requirements
5+ years of experience in data analysis
Ability to write complex SQL queries (complex joins, window functions, CTEs, query optimization)
Product-analytics depth (retention (paid & usage), cohort analysis, funnels, activation, ARPU/LTV, engagement)
Knowledge of mathematical statistics and practical experience applying it
Hands-on with a cloud warehouse (BigQuery or equivalent)
BI and data storytelling (builds and maintains dashboards (Metabase / Looker Studio or equivalent))
Skill in selecting appropriate data evaluation methods: analytics, research, or using external data
Ability to tackle complex problems in situations with incomplete data
Attention to detail and ability to see tasks through to completion
Preferred
Built a data-quality or data-observability system from scratch and owned it
Owned product analytics on a data / analytics product specifically
Python (pandas / numpy) for analysis and automation and PySpark / big-data processing for the more technical work
B2B SaaS experience
Experience in marketplace analytics and deep understanding of marketplaces base metrics and ranking algorithms
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
B
efore applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Lithuania
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
We’re the Eneba Engineering team. We bring together product-minded engineers, tech leads, and managers who are passionate about building and maintaining a stable, scalable marketplace for gamers. Our mission is to keep Eneba running smoothly while enabling steady, iterative growth. We focus on reliability, clear ownership, and pragmatic engineering that serves real business needs.
We're looking for a Head of Engineering to own Eneba's engineering organization day to day. You'll drive technical decisions, people structure, process evolution, and AI adoption across an org of 70+ engineers spanning Software Engineering, Mobile, Security, and IT Admin. You'll report directly to our VP of Technology and work in close partnership with our Director of Product.
What you'll own in year one
- Own the overall stability, reliability, and efficiency of Eneba’s core technology, ensuring the platform runs smoothly while continuing to evolve iteratively over time.
- Lead, mentor, and support a lean core of engineering managers and tech leads fostering a culture of accountability, knowledge sharing, and strong technical ownership.
- Maintain and continuously improve engineering practices, processes, and documentation so that teams can onboard quickly, rotate between projects, and keep the “machine” well oiled despite ongoing growth.
- Collaborate closely with product, data, and other stakeholders to translate business needs into clear technical priorities that optimize for long-term maintainability over constant reinvention.
- Anticipate scaling and stability risks (e.g., headcount changes, new projects, or shifts in focus) and proactively prepare the platform, architecture, and teams to handle them with minimal disruption.
- Ensure a high bar for code quality, security, and operational excellence, while keeping the organization lean and efficient rather than growing the team unnecessarily.
- Create an environment where Eneba can safely experiment with new practices and technologies that improve efficiency or enable future projects when needed, without compromising the stability of the existing platform.
- AI adoption: setting the culture, tooling, and behavior modeling for AI/LLM usage across the engineering organisation
Requirements
- 8+ years of engineering experience, with 2+ years as a Head of Engineering, VP Engineering, or equivalent senior engineering leadership role
- Proven experience leading engineering organisations of 60+ engineers in product-focused tech companies, operating as a manager of managers with tech leads and engineering managers reporting into you across multiple disciplines (backend, frontend, mobile)
- Strong hands-on software engineering background earlier in your career, with the ability to make architecture and system design decisions across the stack and earn the trust of senior engineers independently
- Track record of scaling engineering teams in startup or high-growth environments, with a demonstrated ability to move fast, make decisions without heavy approval chains, and operate in ambiguity
- Experience working in consumer-facing product companies (marketplace, e-commerce, gaming, consumer fintech, or similar)
- Genuine enthusiasm for people leadership at scale — you've built and coached engineering managers and tech leads over multiple years, developed talent, and handled underperformance, restructures, and difficult conversations directly
- Active user of AI/LLM tools in your own work, with demonstrated experience driving adoption within your engineering team — including a clear point of view on trade-offs around cost, quality, and use cases
- Demonstrated ability to run stable, scalable platforms with a focus on reliability, predictability, and incremental improvement over time
- Strong stakeholder management and communication skills, with proven experience partnering closely with product leadership and representing engineering in executive-level and cross-functional discussions
- Comfortable operating without rigid long-term roadmaps; able to bring judgment, structure, and continuity while preparing the organisation for likely challenges
- Experience working in multi-product or multi-project organisations is a strong plus
- Based in Lithuania or willing to travel regularly to our Kaunas headquarters, particularly in the first three months
- Fluent English (business proficiency required)
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred. Please submit your resume in English
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Strategic Partnership:
Collaborate with HR Strategic Business Partners and senior leaders to identify and prioritize learning needs, conduct skills assessments, and recommend learning solutions to address knowledge gaps and performance-related challenges. Build and maintain strong cross-functional relationships with all PCC teams to understand business goals, prioritize tasks, and ensure content accuracy and quality.
Curriculum Development:
Design, develop, and maintain comprehensive learning programs, including eLearning courses, virtual and traditional instructor-led training, performance support tools, and other educational materials. Align curriculum development projects with business goals and software release cycles. Utilize advanced instructional design principles and methodologies to create impactful learning experiences. Develop storyboards, scripts, and other related materials to ensure high engagement and effectiveness. Leverage a wide variety of educational technologies and tools to develop and deliver learning solutions. Stay current with industry trends and innovations to ensure learning offerings remain engaging and effective.
Project Management:
Independently manage projects through the entire instructional design life cycle to complete project deliverables within planned scope, quality, and timelines.
Lead larger instructional design projects involving multiple team members and stakeholders
Custom Off-Sites and Workshops:
Plan and execute custom off-sites, workshops, and other learning events to support team building, strategic planning, and leadership development.
Continuous Improvement:
Monitor key learning metrics on quality, customer satisfaction, and impact, and enhance education for continuous improvement.
Recommend and coordinate updates to existing learning materials for continuous improvement of course content and program delivery techniques.
Continually build a knowledge base of current and future technology trends, industry standards, and best practices.
Required Skills & Qualifications:
Advanced analytical, collaboration, interpersonal, and influencing skills.
Advanced skills in multi-tasking, priority setting, organization, risk management, project planning, and project management.
Advanced skills in applying a holistic view to performance problems, identifying root causes, and recommending learning solutions as required.
Demonstrated experience with both the instructional design and development of multi-channel (i.e., facilitator-led, eLearning, virtual synchronous or asynchronous, role plays, simulations, games, videos, job aid, blended, other digital) solutions in alignment with adult learning theories and instructional design methodologies.
Preferred Experience:
Advanced visual design skills.
10+ years' experience in adult learning, instructional design, and development of interactive, blended learning solutions.
CTDP Certification, CPTD certification, Learning Guild membership or equivalent
University degree in Adult Learning, Instructional Technology, Educational Technologies, or related field.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $88,000 - $98,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote (Global)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THIS ROLE
The Strategy & Ops Senior Associate role is an experienced generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
Your first “tour of duty” will be on the Billing team (see more below). The specific projects you take on will depend on your strengths and what we learn during the recruiting process and your first days at Clipboard; that being said, here is a list of example initiatives to give you an idea:
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform our contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process
- Manage a team of Billing Account Managers
FIRST TOUR OF DUTY – QUICK BACKGROUND ON BILLING
Our most immediate need right now is on the Billing team. The TLDR is that we want to maximize our profitability by collecting money as fast as possible and minimizing losses, while preserving the customer experience, all in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
Billing is doing the critical work of converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve already burned. With thousands of customers operating in different regulatory environments, under different conditions, with nuanced capital structures and corporate setups, and using varied complicated processes…this can be hard to do at scale. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other.
Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business, and you will help us do that.
WHO WE’RE LOOKING FOR
We find those who are most successful in this type of role:
- Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way.
- Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth.
- Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs.
- Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return.
While performance on your case and interviews during the hiring process is the most important aspect of your candidacy, your years of relevant working experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
Please note: We are currently accepting applications only from candidates based in North America, South America or Europe. This role requires an overlap of at least 5 hours with the PST (UTC-8) time zone.
WHY JOIN CLIPBOARD?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
HIRING PROCESS
1. Application
2. Case Study 1
3. Interview 1
4. Case Study 2 [OPTIONAL]
5. Interview 2 [OPTIONAL]
6. Interview with Head of Operations
7. Interview with Head of People
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity
*After submitting your application, please check your spam folder periodically over the next few days for updates.
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THIS ROLE
The Strategy & Ops Senior Associate role is an experienced generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
Your first “tour of duty” will be on the Billing team (see more below). The specific projects you take on will depend on your strengths and what we learn during the recruiting process and your first days at Clipboard; that being said, here is a list of example initiatives to give you an idea:
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform our contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process
- Manage a team of Billing Account Managers
FIRST TOUR OF DUTY – QUICK BACKGROUND ON BILLING
Our most immediate need right now is on the Billing team. The TLDR is that we want to maximize our profitability by collecting money as fast as possible and minimizing losses, while preserving the customer experience, all in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
Billing is doing the critical work of converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve already burned. With thousands of customers operating in different regulatory environments, under different conditions, with nuanced capital structures and corporate setups, and using varied complicated processes…this can be hard to do at scale. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other.
Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business, and you will help us do that.
WHO WE’RE LOOKING FOR
We find those who are most successful in this type of role:
- Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way.
- Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth.
- Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs.
- Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return.
While performance on your case and interviews during the hiring process is the most important aspect of your candidacy, your years of relevant working experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
WHY JOIN CLIPBOARD?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
HIRING PROCESS
1. Application
2. Case Study 1
3. Interview 1
4. Case Study 2 [OPTIONAL]
5. Interview 2 [OPTIONAL]
6. Interview with Head of Operations
7. Interview with Head of People
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity
*After submitting your application, please check your spam folder periodically over the next few days for updates.
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Barcelona, Spain
Workplace: remote
Welcome to OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
We believe the future of our products sits at the intersection of AI and design. Our ambition is to become an AI-native organization, where intelligent systems and human-centered design come together to create faster, smarter, and more meaningful customer experiences. We’re rethinking how products are built, how experiences are shaped, and how teams deliver impact.
A key part of this transformation is creating the right foundations and infrastructure to enable high-quality experiences at scale - where design systems, patterns, and workflows are structured, scalable, and AI-readable, unlocking new levels of speed, consistency, and innovation.
The role
We're looking for a Senior Product Designer to join our Design System team, working across our Real Estate products. You'll play a key role in evolving our design system, helping designers and engineers across the business design and build with greater consistency, quality and pace.
You'll work day to day within a small, dedicated pod, spanning web and app. But the system serves designers across multiple tribes, each shipping their own product work. You'll work within our contribution model, helping teams outside the pod propose, adopt and evolve components without fragmenting the system.
We're looking for someone with strong craft, attention to detail, and curiosity about systems thinking and AI-assisted workflows. You'll help create a coherent product experience across our brands while developing your own design systems practice.
Key responsabilities:
Design and evolve reusable components, patterns and foundations within our design system, reducing duplication and improving consistency across tribes
Define component behaviour, states and variants, working directly with engineering to ship them
Run and improve the contribution model: the process and standards that let designers outside the core pod propose and ship components without breaking system coherence
Support design work from problem framing through to documentation and handover, using research and feedback from teams to inform decisions
Create clear documentation and specifications covering variants, edge cases and usage guidance
Collaborate closely with engineers on token strategy and the practical link between Figma and production code
Resolve conflicts between a tribe's local need and the system's long-term coherence
Work with product design teams to identify gaps and embed stronger systems thinking across products
AI-enabled Design Systems:
Use AI-assisted tooling as part of your daily workflow, from research through to prototyping and component definition
Contribute to making the system well-structured for AI-assisted workflows, including tokens, documentation and reusable patterns
Know when to override AI output with your own design judgment, and be able to explain why
What we're looking for:
Proven experience designing and maintaining a design system at scale, not just documenting one
Experience running or contributing to a contribution model, or a clear point of view on how you'd build one
Strong technical fluency: you understand how your decisions translate into code, and work with engineers as a peer, not a handoff
Sharp judgment on trade-offs: when to enforce consistency, when to allow exceptions
Strong communicator, able to justify design system decisions to stakeholders who don't share your priorities, and bring other designers along rather than dictate to them
Comfortable with AI-assisted tools, with an interest in applying them in practical ways to improve speed, quality and consistency
Required experience
A portfolio demonstrating strong product and systems thinking, with evidence of shipped impact, not just documented patterns
Experience working in Figma, including component libraries, variables and tokens, alongside experience with built or coded prototypes
Experience working closely with engineers to deliver high-quality, scalable outcomes
Experience or strong interest in AI-assisted design or development workflows
Hiring Process
First Stage - Recruiter
Screen
This is your first interview with our Talent Acquisition team. We’ll explore your background, skills, and experience, as well as your approach to autonomy, ownership, and critical thinking. It’s also a chance to discuss your aspirations and ensure alignment with our culture and values.
Second Stage -
Portfolio Review
In this stage, you’ll meet with the Hiring Manager and a Designer from the team. We’ll explore your process thinking and approach to design through a case study of your choice. This is also a great opportunity to discuss how you collaborate with others and how your values align with our team culture.
Third Stage -
AI Sandbox Challenge
This is a dynamic and interactive session where you’ll have the chance to demonstrate your thought process in action. It’s designed to give us insight into how you approach challenges, integrate AI into your workflows, and apply your skills in a practical setting.
We aim to make this process clear, collaborative, and reflective of the way we work as a team.
DEI statement
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don't meet all the requirements - you may be just the right fit for this or other opportunities with us.
Privacy Data disclaimer
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As our Cloud Hyperscaler Readiness Lead, you’ll build scalable programs to set our cloud partners (AWS, Google Cloud, and Microsoft Azure) up for success. You will support the global sales teams across our cloud partners with content, training, and programming, working closely with Anthropic’s Product Marketing,Partner Enablement, and Cloud Partnership teams. Your job is to develop and curate the right material on a rapid cadence, and to tailor content for each audience, ensuring that the messages, formats, and channels each cloud uses to upskill their sellers and solutions architects can position and deploy Claude with confidence. You’ll stay close to our GTM teams, using what our co-sellers are hearing in the field to sharpen what you build and how it lands. This role is the connective tissue that helps diverse audiences across all our cloud partners understand not just what Claude does but also why it matters to the customers they serve.
Responsibilities
Land our mission and differentiation.
You'll make sure Anthropic's mission and our approach to safe, responsible frontier AI show up accurately and consistently wherever cloud sellers encounter us, so the case for Anthropic as the enterprise's trusted AI partner is clear. When positioning changes, you'll get the update into the right channels quickly and retire what's out of date.
Ensure internal and external readiness.
You'll shape our certifications and scaled training for the way each cloud learns and upskills its people. You won’t simply rinse-and-repeat known patterns; instead, you’ll shape programs that fit each provider's world and map to how its marketplace and co-sell mechanics actually work. Internally, you'll enable Anthropic’s field team to be aware of products and programs and effectively engage CSP partners.
Connect the field to the content.
You'll pair internal assets with what our GTM team are hearing in customer conversations, and turn that traction into co-sell plays and assets the next hundred sellers can use without anyone from our team in the room.
Measuring Impact.
You'll define the signals that connect this work to partner-sourced pipeline, deal velocity, and seller engagement, watch what's actually changing seller behavior, and adjust based on what you see.
You may be a good fit if you have
A working understanding of how Cloud Service Providers go to market
Deep understanding of what motivates sellers, and how to land a message so it gets retained
A track record of taking a narrative or asset to scale through channels you don't own, and showing what changed because of it
Excellent program management skills, a systems mindset, and comfort operating in ambiguity against a fast launch cadence
Experience pairing marketing and enablement content with field feedback to build plays, assets, and/or repeatable programs for internal and external teams
A background in product marketing, partner or channel marketing, sales enablement, or co-sell program management. (We’re also very happy to hear from you if you come from a non-traditional background!)
The ability to make safety and responsibility a credible, compelling part of a commercial story, and genuine interest in Anthropic's mission
Strong presence in front of an audience, from a live seller call to a room of technical and commercial people at once
The ability to influence people you don't manage, across Anthropic and inside large partner organizations
Willingness to dive in and figure out what needs to be done, often without concrete guidance or a large supporting team
Strong candidates may also have
Experience with marketplace and/or reseller motions
Experience shaping positioning and differentiation for enterprise buyers
Experience launching technical products or platform capabilities through a channel or partner ecosystem
Hands-on familiarity with LLM and AI developer tooling, or a demonstrated ability to get technical quickly in a new domain
Experience using AI in your own day-to-day workflows to extend your scale and reach
Familiarity with LMS and partner portal platforms
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Barcelona, Spain
Workplace: hybrid
Barcelona, Spain · Full-time · On-site (4 days/week)
⚓ About Click&Boat
Click&Boat is Europe's leading boat rental marketplace, connecting millions of users with boat owners across 600+ destinations worldwide. With over €170M in annual GMV and a community of 2.4M+ registered users, we're transforming the way people experience the sea. Headquartered in Paris with a growing team in Barcelona, we combine the agility of a startup (~150 people) with the ambition of a category leader.
We believe in building a company where autonomy, speed, and impact define everyday work, and we're looking for people who share that mindset.
To support this ambition, we're hiring a Sales Director to lead our human-led Sales strategy and join our growing team in Barcelona.
🚤 The role
We're looking for a Sales Director to join our crew in Barcelona and own the strategy for our human-led Sales: the part of our business where a Sales rep steps in between a tenant and an owner to close the deal.
This is an inbound, transactional, high-volume business (40k leads per year), international and B2C, with an average basket of €7K.
Reporting directly to the COO, you'll lead a team of 4 Sales Managers handling around 15 Sales Executives and 25 seasonal employees, with full ownership of your team's recruitment and the whole Sales cycle.
Today, the Sales team drives 20% of the company's revenue, as 80% is product-led.
Your mission is clear: deliver the yearly expected revenue base while :
Challenging the Sales approach we've had for the past 10 years
Managing potential geographical and segment expansion
Assessing where AI could be wisely introduced in our Sales cycle.
You'll shape the strategy, own the execution, and measure the impact.
🛟 What floats your boat
You will be responsible for the following:
Defining and executing the human-led Sales strategy, from first contact to closing, to reach your revenue objective. Lead generation stays out of your scope.
Leading, mentoring, and growing a team of 4 Sales Managers, setting clear objectives aligned with company goals and building a culture of accountability, constant feedback, and raising the bar.
Ensuring the quality and delivery of recruitment by collaborating with the Talent Acquisition team.
Managing the Sales side of potential business expansion into new geographies like the U.S. or segments like luxury yachting.
Introducing AI into the dealflow when relevant.
Managing your P&L according to budget.
🧭 What you bring aboard
8+ years of experience in Sales, ideally in a B2C, e-commerce, or consumer tech environment.
5+ years of experience managing a team and driving performance through coaching, prioritisation, and clear goal-setting.
A first experience of managing managers.
A doer and problem-solver with a massive bias for action, comfortable rolling up your sleeves and balancing the long-term view with short-term workarounds.
Data-obsessed and analytically rigorous: comfortable building and reading dashboards (Tableau or equivalent) to report on your line of business with accuracy.
Excellent stakeholder management skills, able to collaborate effectively with Tech, Marketing, and Business teams while minimising dependencies.
Full proficiency in English is required.
🌊 Bonus points (great to have, never a dealbreaker)
Spanish or French.
Seasonal experience with scale-up/scale-down.
🗺 The hiring journey
HR call
(Guillaume) - 45 min. Culture fit, motivation, salary alignment, experience overview.
Deep-dive with the COO
, your hiring manager - 1h30. Strategic thinking; Sales expertise (track record, Sales mindset); Management expertise (leadership style, hands-on attitude); Data skills (analytical rigour).
Business case
, with the COO - 1h30. Assessing strategic vision, structured thinking, ability to prioritise, data-driven reasoning, and communication. Case details set by the COO.
Validation and culture fit call
(CEO/ VP HR) - 1h. Final alignment, open questions, culture and values fit, expectations, and onboarding.
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
⛵ What awaits you aboard
🎯 Massive scope and autonomy: you're the Sales leader, no central team handing you a playbook. You define the strategy, hire the team, and own the results end to end.
💪 High & direct impact: 20% of our revenue line is on your shoulders.
⚡ A fast-paced, entrepreneurial environment where speed and initiative are valued over process and hierarchy.
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority.
🥪 Lunch vouchers (Cobee).
🥐 Breakfast every Tuesday morning.
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and a 20-minute walk from the sea.
🎉 Team-building activities.
Contract:
Full-time, permanent.
Reports to:
Chief Operating Officer.
Team:
4 direct reports; 15 Sales Executives; 25–30 seasonal Sales.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment—because we hire for talent, drive, and mindset, and the sea is open to all. 🌊
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus.
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices.
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $139,400-$174,300 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.3 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
DocuSign Workflow Manager
to manage and improve our CLM and e-Signature workflows in DocuSign and support financial documentation processes.
What You Will Be Doing:
Configure and maintain DocuSign CLM workflows, Document Generation Forms, and templates, including conditional routing, approvals, and automated reminders.
Diagnose routing, field-mapping, template, signature, and integration issues, coordinating with developers when required.
Gather requirements from internal teams and translate them into clear system improvements.
Develop and maintain processes for preparing, verifying, categorizing, and archiving financial documents.
Maintain documentation on workflows, templates, and system changes.
Train internal users on DocuSign processes and best practices.
About You:
Hands-on experience with DocuSign workflow configuration, template management, and troubleshooting.
Experience with DocuSign CLM and e-Signature is a strong advantage.
Proven ability to build and improve document management processes.
Experience gathering requirements and working with developers or external vendors.
Strong logical thinking, organizational skills, and attention to detail.
Strong communication skills and confidence training non-technical users.
Fluent English.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform.
In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production.
Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world.
What You’ll Own & Drive
Cloud-Native Infrastructure
- Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security.
Environment Setup & System Upgrades
- Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices.
Infrastructure as Code (IaC)
- Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments.
Production Reliability
- Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience.
Monitoring & Logging
- Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks.
Developer Support
- Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges.
Engineering Standards
- Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently.
Continuous Improvement
- Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability.
The Qualities That Set You Apart
Cloud-Native Mindset
- You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting.
Infrastructure as Code Enthusiast
- You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments.
CI/CD Experience
- You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery.
AWS Knowledge
- You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments.
Systems & Networking Understanding
- You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure.
Problem Solver
- You are comfortable investigating issues, asking questions, and working with others to find practical solutions.
Collaborative Communicator
- You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment.
Your Background
Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role.
Hands-on experience working with Kubernetes-based applications or environments.
Practical experience with Terraform and infrastructure automation.
Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions.
Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services.
Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S.
Experience supporting developers with infrastructure, deployment, or environment-related topics.
Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure.
Strong written and verbal communication skills, with the ability to explain technical topics clearly.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is expanding the ways families can access and use education funding to support their children's learning. We're looking for a Public Funding Operations Manager to ensure the systems, processes, and partner relationships supporting these programs work reliably and efficiently as our business grows.
This hands-on role will initially focus on Education Savings Accounts (ESAs), with opportunities to expand into the Federal Scholarship Tax Credit (FSTC), scholarship-granting organizations (SGOs), and other state and federal education funding programs.
You'll serve as the primary day-to-day operational contact for funding partners, including ESA wallet providers, scholarship-granting organizations, and program administrators. You'll manage the processes supporting transactions, payments, reimbursements, refunds, and reconciliations while coordinating with Product and Engineering to maintain reliable partner integrations.
You'll work closely with our Public Funding Strategy Director and Business Development leadership to support new funding opportunities, operationalize partnerships, and ensure new programs are ready to launch and scale. You'll also collaborate with Finance, Customer Experience, Legal, and Compliance to resolve issues, improve workflows, and deliver a seamless experience for families.
We're looking for a hands-on problem solver who combines operational rigor, technical aptitude, attention to detail, and strong partner relationship skills. You'll be someone who takes ownership of problems, anticipates issues, and continuously looks for ways to make operations more reliable and efficient.
Core Responsibilities:
- Manage funding partner operations: Serve as the primary operational contact for ESA wallet providers, scholarship organizations, state program administrators, and other funding partners. Maintain strong working relationships, coordinate day-to-day activities, and resolve operational issues.
- Support partner onboarding and launches: Work with Business Development and Strategy to coordinate the operational onboarding and activation of new funding partners and programs, ensuring requirements, workflows, and systems are ready.
- Manage transactions and reimbursements: Oversee operational processes for purchases, payments, reimbursements, refunds, cancellations, and reconciliations. Work with Finance and Customer Experience to investigate and resolve discrepancies and exceptions.
- Maintain partner integrations: Coordinate with Product and Engineering to support reliable integrations with wallet providers and funding platforms, troubleshoot technical issues, and help test and implement system improvements.
- Improve operational processes: Identify opportunities to streamline workflows, reduce manual effort, improve accuracy, and scale operations through automation and better tools.
- Ensure operational readiness and compliance: Work with Legal, Compliance, Finance, and Operations to implement partner and program requirements, maintain documented procedures, and support ongoing participation in funding programs.
- Coordinate cross-functional issue resolution: Proactively identify operational risks and work with internal teams and external partners to resolve issues before they materially affect families or program performance.
- Monitor operational performance: Track transaction success rates, refund processing times, reconciliation accuracy, integration reliability, and partner issue resolution. Use performance data to identify recurring problems and drive improvements.
Desired Experience & Skills:
- Experience in operations, partner operations, payments operations, financial operations, or related roles.
- Demonstrated ability to manage complex operational workflows, troubleshoot issues, and improve processes.
- Experience working directly with external partners, vendors, or platform providers on day-to-day operational matters.
- Comfort working with technical systems, integrations, transaction data, and operational reporting.
- Strong organizational skills, attention to detail, and the ability to independently manage competing priorities.
- Ability to collaborate effectively with Product, Engineering, Finance, Customer Experience, and other functional teams.
- Strong communication skills and a practical, service-oriented approach to partner relationships and problem-solving.
- Experience improving operational efficiency through process optimization, automation, or technology.
Other Considerations:
- Familiarity with ESA programs, education funding, scholarship organizations, or wallet providers.
- Experience with payment processing, reimbursements, refunds, financial reconciliations, or transaction operations.
- Experience supporting third-party platform integrations or API-based workflows.
- Experience in online marketplaces, fintech, edtech, or technology-enabled services businesses.
- Familiarity with workflow automation and AI-enabled operational tools.
- Previous experience in startups or high-growth companies.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: This position is not available in this pay zone
US Tier 2: $130,760 - $145,000
US Tier 3: $124,200 - $138,000
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Dammam, Saudi Arabia
We are looking for an experienced
IT Solution Analyst – Business Solutions
to support the
eMarketPlace
platform and related digital commerce solutions.
The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective
eCommerce and marketplace capabilities
.
The ideal candidate should have strong experience in
eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions
.
Key Responsibilities & Accountabilities
Analyze business requirements and translate them into functional and technical solution requirements.
Support the design, implementation, and enhancement of
eMarketPlace and eCommerce solutions
.
Work closely with business stakeholders to understand business processes, pain points, and future requirements.
Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
Support the implementation and optimization of
CommerceTools
and other commerce-related platforms.
Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation.
Support
MACH architecture
principles, including Microservices, API-first, Cloud-native, and Headless approaches.
Support
guided buying
capabilities and digital procurement/customer purchasing journeys.
Define and document requirements for
eCatalogue
solutions, product information, pricing, availability, and related marketplace capabilities.
Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
Work with development and testing teams to ensure that delivered solutions meet business and functional requirements.
Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
Prepare solution documentation and maintain relevant technical and functional artifacts.
Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.
Requirements
5–7 years of relevant experience
in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
Strong experience with
eMarketPlace solutions and commerce platforms
.
Hands-on or strong functional experience with
CommerceTools
.
Strong understanding of
eCommerce and digital commerce architectures
.
Experience with
MACH architecture
and modern headless commerce concepts.
Experience with
guided buying
and digital purchasing/procurement journeys.
Experience with
eCatalogue
solutions and product/catalog management.
Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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