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Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally. The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way. WHAT YOU'LL DO - Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them. - Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code. - Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems. - Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more. - Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket. - Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently. WHAT YOU HAVE - Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices. - Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra. - Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles. - Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. BONUS POINTS: - Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP. - Endpoint work inside a compliance program (SOC 2, ISO 27001). COMPENSATION $153,000 - $210,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-RB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally. The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way. WHAT YOU'LL DO - Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them. - Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code. - Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems. - Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more. - Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket. - Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently. WHAT YOU HAVE - Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices. - Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra. - Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles. - Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. BONUS POINTS: - Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP. - Endpoint work inside a compliance program (SOC 2, ISO 27001). COMPENSATION $153,000 - $210,500 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-RB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hong Kong Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT Provide first- and second-line support for LLM gateway platform, investigating and resolving issues raised by engineering and business users across the firm Monitor and maintain the platform's underlying infrastructure to ensure availability, stability and predictable performance under rapidly growing load Support and troubleshoot model-serving backends and provider integrations, model providers, covering latency, throughput, error-rate and capacity issues Triage incidents affecting model availability — provider instability, connection resets, timeouts, regional slowness — determine whether the cause is platform-side or upstream, and drive to resolution with vendors where required Support the tooling layer built on top of LLM gateway: integrations, developer workspaces (e.g. Coder), coding assistants and API clients, including diagnosing issues introduced by upstream vendor releases running against a gateway-fronted API Coordinate with platform engineering, cloud infrastructure and end-user teams to resolve incidents and minimise disruption Support release management and change processes to keep production stable, including staged rollouts, non-prod validation and rollback Build tooling and automation to improve monitoring, diagnostics and operational visibility, and to reduce repetitive manual work Contribute to the design and implementation of monitoring, dashboards and alerting — for example extending Grafana dashboards covering TTFT, TPOT, percentile latency and failure-rate reporting Own and improve operational documentation, runbooks and user-facing status communication Your present skillset Experience in a production support, SRE or platform operations role within a fast-paced environment, with strong ownership of issue resolution end to end Strong Linux and Windows system administration skills Proficiency scripting and automating in Python, Bash and/or PowerShell Solid experience with relational databases such as PostgreSQL or SQL Server, including writing queries for investigation and supporting routine operational processes Practical understanding of monitoring and observability: metrics, logs, traces, dashboards and alerting, and the ability to analyse system data to distinguish a platform-wide problem from a localised one Comfortable debugging distributed, API-driven services: HTTP status and error semantics, timeouts, retries, connection resets, rate limiting, caching and latency percentiles Familiarity with large language model concepts and hosting environments — inference APIs, model gateways/proxies, prompt and context handling, token accounting, streaming responses, prompt caching Exposure to public cloud, ideally AWS (Bedrock, networking, IAM, logging/metrics), and to containerised or Kubernetes-based workloads Ability to communicate clearly with both engineers and non-technical users, and to manage expectations of senior stakeholders during live incidents Awareness of data-sensitivity and access-control considerations when routing workloads to third-party model providers Beneficial Experience supporting developer tooling and AI coding assistants (e.g. Claude Code, OpenCode) or IDE/workspace platforms Experience with Grafana, Prometheus or equivalent observability stacks, including building dashboards and alert rules Experience with CI/CD and infrastructure-as-code (Terraform, Ansible, or similar) Experience operating multi-region services and troubleshooting region-specific performance issues (e.g. APAC latency) Experience acting as the operational interface to third-party vendors and cloud providers during degradations QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Location: Russia Workplace: hybrid ABOUT YOU  We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems Participate in the SRE duty rotation, supporting developers across the company Qualifications & Skills 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP) Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes) Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams GCP experience (IAM, networking, managed services) Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions) Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash) Practical experience with incident response, post-mortems, and driving reliability improvements from incidents Strong collaboration and communication skills — this role works embedded with product development teams daily Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems Nice to Have: Kubernetes certifications Google Cloud Platform certifications HashiCorp certifications Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Hong Kong, Singapore, Shanghai Location: Hong Kong, Singapore, Shanghai Programme duration: from 3 to 6 months, starting in 2027. Who qualifies : penultimate or final year students completing bachelor’s or master’s degree Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes and markets worldwide. Our approach to investing is scientific: we bring together data, research, technology and trading expertise to develop and run systematic strategies. Technology is central to how QRT works. Over the years, we have built a global research and execution platform spanning geographies, asset classes and trading horizons, from ultra-low-latency systems to large-scale research, analytics and risk infrastructure. We invest heavily in engineering, automation and scalable systems because better technology allows us to test ideas faster, operate more reliably and tackle harder problems. Our internships are designed to give students meaningful experience of that work. You’ll join a team, contribute to real projects and learn from engineers, researchers and traders working on live problems. The environment is technical and collaborative, with plenty of scope to ask questions, explore different approaches and take ownership. Strong performance during the internship may lead to consideration for a full-time graduate role. Your future role at QRT Throughout the recruitment process, we will work to align your skills, interests, and potential with the teams where you can make the greatest impact. Infrastructure The Infrastructure team looks after the on-premise hardware and operating systems behind our production trading environment. The work goes well beyond keeping systems running: engineers measure and optimise hardware performance, investigate Linux internals and tune systems where small changes can make a meaningful difference. You’ll develop a detailed understanding of how hardware and software interact and how to make production systems faster, more stable and more predictable. Research Infrastructure Research Infrastructure builds and operates the high-performance compute, networking and storage systems behind QRT’s research. These systems support large-scale data processing, advanced analytics and machine learning and AI workloads using technologies such as PyTorch. The team works closely with researchers to understand what their workloads need and design infrastructure that can meet those demands efficiently. The aim is simple: give researchers reliable, scalable compute so they can spend more time on research and less time thinking about the infrastructure underneath it. HPC Storage The HPC Storage team builds and operates the high-performance storage infrastructure behind large-scale research and computing workloads across QRT. The problems involve moving and serving large volumes of data reliably, securely and quickly enough to support demanding simulations and analyses. You’ll work with enterprise-scale storage technologies and collaborate with engineers, researchers and technology vendors. It’s an opportunity to understand storage at scale, from the underlying architecture and performance characteristics to the way researchers and compute systems interact with it. Network Operations Network Operations is responsible for the availability, reliability and security of QRT’s global network, connecting the systems behind our research and trading activities. The team investigates incidents, develops observability tooling and builds automation to make operating the network more reliable and efficient. Alongside day-to-day operations, the team works on the infrastructure needed for high-performance compute and low-latency trading. This means understanding how networks behave in practice, finding the source of difficult problems and looking for ways to make systems simpler to operate and easier to observe. DevOps Platform Engineering builds and automates the infrastructure, tools and workflows behind QRT’s research and trading platforms. Working across cloud and on-premise environments, the team brings together DevOps, cloud, networking, security, infrastructure and software engineering. You’ll work on the systems that allow researchers and developers to build, deploy and operate technology efficiently at scale. That could mean improving deployment workflows, automating infrastructure or finding better ways to make complex systems reliable and repeatable. SRE Site Reliability Engineering sits at the intersection of software engineering, quantitative research and trading. Working closely with researchers and traders, the team builds reliable, high-performance systems and develops tooling and automation for deployment, monitoring, operations and incident response. The work combines software engineering with an interest in how systems behave in production. You’ll investigate technical problems, improve observability and help design systems that remain resilient as they scale, while developing an understanding of the quantitative workflows they support. Your present skillset Eligibility – Penultimate or final-year students pursuing a Bachelor’s, Master’s in a STEM discipline, such as Computer Science, Information Technology, Networks or a related subject Interest in technology – We’re interested in what you’ve explored and built, whether through hobbies, personal projects, academic work or open-source contributions. Technical skills – You don’t need experience with everything below. Depending on the team, relevant knowledge and experience may include: Programming or scripting in languages such as Python or Bash. Tools such as Git, SQL and GCC. Confidence working from the Linux command line, including familiarity with Linux/Unix system administration fundamentals. An understanding of storage concepts such as RAID, erasure coding, file systems and networking protocols. Knowledge of networking concepts including TCP/IP and Ethernet. Experience with monitoring and observability tools such as Grafana, Prometheus and PromQL. Hands-on experimentation with Linux, such as building Linux systems on laptops or Raspberry Pis or working with custom Android installations, particularly for on-premise Infrastructure roles. Mindset – Curious about how systems work and comfortable getting into the detail when something doesn’t behave as expected. You approach problems methodically, ask questions and look for practical ways to improve performance or reliability. Approach – Self-motivated, collaborative and comfortable taking ownership of a technical problem. Interviewing: Application – Submit your application online. We review applications on a rolling basis, so applying early is recommended. Technical Assessment – Selected candidates will complete a coding challenge focused on core programming and problem-solving skills. Online Interviews – Shortlisted candidates will take part in interviews, either on-site at an assessment centre or via Microsoft Teams. We’ll explore your technical thinking, how you approach unfamiliar problems and how you work with others. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Location: Hong Kong Programmes offered: Final-year internship, penultimate-year internship, some permanent opportunities Location: Hong Kong Programme duration: 3–6-month internship, starting in 2027 Who qualifies: Penultimate or final-year students completing a bachelor’s or master’s degree Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes and markets worldwide. Our approach to investing is scientific: we bring together data, research, technology and trading expertise to develop and run systematic strategies. Technology is central to how QRT works. Over the years, we have built a global research and execution platform spanning geographies, asset classes and trading horizons, from ultra-low-latency systems to large-scale research, analytics and risk infrastructure. We invest heavily in engineering, automation and scalable systems because better technology allows us to test ideas faster, operate more reliably and tackle harder problems. Our internships are designed to give students meaningful experience of that work. You’ll join a team, contribute to real projects and learn from engineers working on production systems. The environment is technical and collaborative, with plenty of scope to ask questions, investigate unfamiliar problems and take ownership. Strong performance during the internship may lead to consideration for a full-time graduate role. Your future role at QRT Throughout the recruitment process, we’ll consider your skills and interests alongside the problems our teams are working on, with the aim of finding the strongest fit. As part of QRT’s Security team, you’ll help protect the systems, data and infrastructure behind our global research and trading activities. You’ll work closely with our Cloud, Infrastructure and Network Operations teams to design and implement security controls across a complex, high-performance technology environment. The team works across security engineering, detection and response, vulnerability management and security assurance. Rather than treating security as a separate layer, we work directly with engineering teams to understand how systems behave, identify weaknesses and build practical ways to prevent, detect and respond to threats. As an intern, you’ll contribute to real security problems and have opportunities to build tooling, investigate emerging attack techniques and improve how we automate security work at scale. Your current skillset Eligibility – Penultimate or final-year students pursuing a Bachelor’s, Master’s in a STEM discipline, such as Cyber Security, Informatics, Computing or a related subject Interest in technology – We’re interested in what you’ve explored and built, whether through hobbies, personal projects, academic work or open-source contributions. Technical skills – You don’t need experience with everything below. Examples of relevant knowledge and experience include: An understanding of security principles and technologies such as firewalls, IDS/IPS, vulnerability scanning, password management, encryption and secure coding practices. Programming or scripting experience, particularly with Python or Bash. Confidence working from the Linux command line, including familiarity with Linux/Unix system administration fundamentals. An understanding of networking concepts, including TCP/IP and Ethernet. Experience with monitoring and observability tools such as Grafana, Prometheus and PromQL. Examples of the projects you may work on include: Triage agent development – Use MCP servers to build and improve a triage agent that supports cyber-security investigations. Detection engineering – Reproduce emerging attack techniques in segregated lab environments and test how effectively our detection systems identify them. Security assurance – Contribute to vulnerability research, security reviews and remediation testing, working with security and engineering teams to understand and address weaknesses. Security automation – Build tools and automation that make security assurance more scalable, consistent and effective. Mindset – Curious, proactive and comfortable asking questions. You’re willing to investigate unfamiliar systems, follow evidence and challenge assumptions when something doesn’t look right. Approach – Self-motivated, thoughtful and comfortable taking ownership of a problem. Interviewing Apply Online – Submit your application online. We review applications on a rolling basis, so applying early is recommended. Technical Assessment – Selected candi dat es will complete a technical interview with the relevant team . Assessment Centre / Online Interviews – Shortlisted candidates will take part in interviews, either on-site or via Microsoft Teams. We’ll explore your technical thinking, how you approach unfamiliar problems and how you work with others. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Location: Москва Наша команда занимается сопровождением высокопроизводительной инфраструктуры. Система требует постоянного внимания со стороны поддержки. Обязанности ### Задачи: * вести круглосуточный мониторинг состояния ИТ-инфраструктуры, реагировать на алёрты, принимать входящие обращения пользователей и консультировать их в рамках компетенции * контролировать состояние вычислительных узлов, наблюдать за очередями задач и загрузкой вычислительных ресурсов, выявлять аномалии и действовать по инструкции * регистрировать и сопровождать инциденты и заявки в ITSM-системе (Jira SD, ServiceDesk), контролировать их исполнение, эскалировать на следующие линии поддержки и взаимодействовать с профильными командами, подрядчиками и клиентами * выполнять регламентные и плановые работы, сопровождать и координировать, вести оперативную документацию и отчётность * пополнять базу знаний, переносить решения по отработанным инцидентам, разрабатывать инструкции. Требования ### Мы ждем от тебя: * высшее техническое образование * коммерческий опыт в техподдержке 2-я линия, системном администрировании или мониторинге от 2 лет * опыт работы с системами мониторинга (Zabbix, Grafana), знания Linux в рамках работы в командной строке, использование bash для написания простых скриптов для диагностики и автоматизации рутинных операций, навыки траблшутинга Linux * понимание принципов работы многоузловых вычислительных сред, навыки работы по ранбукам и регламентам * понимание сетей в стеке TCP/IP, SNMP, знания основ серверного и телекоммуникационного оборудования * опыт работы с тикет-системами (Jira SD / ServiceDesk) * навыки промпт-инжиниринга и опыт работы с AI-ассистентами, готовность адаптироваться к корпоративным AI-инструментам. Условия ### Мы предлагаем: * офисный формат работы 2/2, офис рядом с м. Кутузовская * ежегодный пересмотр зарплаты и годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Canberra , Australia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Seoul, South Korea, Singapore What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hong Kong, Singapore Programmes offered: Final-year internship, penultimate-year internship, some permanent opportunities Location: Hong Kong, Singapore Programme duration: 3–6 months, starting in 2027 Who qualifies: Penultimate or final-year students completing a bachelor’s or master’s Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes and markets worldwide. Our approach to investing is scientific: we bring together data, research, technology and trading expertise to develop and run systematic strategies. Technology is central to how QRT works. Over the years, we have built a global research and execution platform spanning geographies, asset classes and trading horizons, from ultra-low-latency systems to large-scale research, analytics and risk infrastructure. We invest heavily in engineering, automation and scalable systems because better technology allows us to test ideas faster, operate more reliably and tackle harder problems. Our internships are designed to give students meaningful experience of that work. You’ll join a team, contribute to real projects and learn from engineers, researchers and traders working on live problems. The environment is technical and collaborative, with plenty of scope to ask questions, explore different approaches and take ownership. Strong performance during the internship may lead to consideration for a full-time graduate role. Your future role at QRT As a Technology Intern, you’ll help build the systems, platforms and tools behind QRT’s research, trading and investment activities. You’ll work alongside experienced engineers, quantitative developers, researchers and traders, contributing to production technology and solving problems where performance, reliability and good engineering judgement matter. Depending on your interests and strengths, you may join one of two Technology disciplines. Software Engineer (Hong Kong, Singapore) Software Engineers build the technology that underpins QRT’s trading and investment activities. This includes the platforms and infrastructure that connect us to global markets, brokers and data providers, as well as the systems used for order generation, execution, data, analytics, risk management and P&L reporting. The engineering problems vary considerably in scale and shape. At one end, we build ultra-low-latency execution technology where small improvements can matter. At the other, we develop global, cross-asset platforms that need to process large volumes of data reliably and make complex information accessible across the firm. As an intern, you’ll work with experienced engineers, quantitative developers and researchers on defined technical problems. You’ll be expected to understand the problem properly, explore different approaches and make sensible engineering choices. Examples of the projects you may work on include: AI-Powered Static Analysis – Build a tool combining static analysis and large language models to identify double-deletion and memory-management issues in our public API. Exchange Simulator Advanced Order Support – Extend our Exchange Simulator to support market orders, time-in-force instructions and algorithmic orders, making strategy testing more representative of live trading. Data Engineering – Design and build data solutions behind our strategies, working with traders, researchers and engineers to develop robust, scalable infrastructure for quantitative research. Lightweight Trading UI – Create a lightweight trading interface with order entry, live market and position views, and clear visualisation of trading activity. Quantitative Developer (Hong Kong, Singapore) Quantitative Developers work at the intersection of research, trading and engineering. Sitting close to the trading desk, they work directly with researchers and traders to build the technology needed to explore ideas, analyse markets and run strategies in production. The role combines strong software engineering with an understanding of how technology can make quantitative research and trading more effective. That might mean building high-performance execution systems, improving research infrastructure, developing machine learning platforms or creating tools that make complex data easier to work with. You’ll work on live technical problems where performance, reliability and iteration speed all matter. The work is collaborative and gives you direct exposure to quantitative research, financial markets and production trading systems. Examples of the projects you may work on include: Real-Time Trading Systems – Build high-performance C++ systems for real-time trading, contributing to low-latency infrastructure and execution technology where every microsecond can matter. Quantitative Research Platforms – Help develop the platforms used for quantitative research across QRT, including machine learning systems and data pipelines that allow researchers to test and scale ideas efficiently. Research and Trading Tools – Design tools that simplify workflows, improve access to data and make complex information easier to understand through effective visualisation. You’ll work directly with traders, researchers and risk teams to understand their problems and build practical solutions. Your present skillset Eligibility: Penultimate or final-year students pursuing a Bachelor’s, Master’s in a STEM discipline, such as Computer Science, Physics, Mathematics or a related Engineering subject from a leading institution. Interest in technology: You enjoy solving technical problems and understanding how systems work. We’re interested in what you’ve explored and built, whether through personal projects, open-source contributions, hobbies or academic work. Software engineering experience: Hands-on experience writing and working with software, gained through academic or independent projects. Programming: Proficiency in C++, C# or Python. Tools: Familiarity with scripting languages such as Python or Bash, and tools and technologies including Git, SQL, GCC and Linux. Mindset: Curious, proactive and comfortable asking questions. You look for ways to understand systems more deeply and improve how they perform. Approach: Self-motivated, thoughtful and comfortable taking ownership of a problem. Interviewing Application – Submit your application online. We review applications on a rolling basis, so applying early is recommended. Technical Assessment – Selected candidates will complete a coding challenge focused on core programming and problem-solving skills. Assessment Centre / Online Interviews – Shortlisted candidates will take part in interviews, either on-site or via Microsoft Teams. We’ll explore your technical thinking, how you approach unfamiliar problems and how you work with others. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description The specialist will join a production infrastructure team supporting AWS and on-premise data center and network environments. The role focuses on infrastructure automation, network design and operations, monitoring, deployment support, and troubleshooting to ensure reliable and highly available production services. The engineer will also collaborate with internal teams, network equipment vendors, and service providers to support infrastructure improvements and resolve operational issues. Technologies Linux AWS Terraform / Ansible / Chef Python / Bash / Ruby Kubernetes Bamboo Microservice Architecture REST API Arista Firewalls VPN Load Balancers What You'll Do Support and maintain production infrastructure across AWS and on-premise data center environments; Participate in the design, planning, and implementation of data center networks and high-availability infrastructure solutions; Work with routing and switching technologies, including BGP, EVPN/VXLAN, and IPv6; Develop and improve automation for infrastructure provisioning, configuration, and deployments; Maintain and improve monitoring, alerting, and operational visibility across infrastructure; Troubleshoot and resolve infrastructure and network issues; Participate in incident response, root cause analysis, and production support; Collaborate with internal teams, network equipment vendors, and service providers; Maintain technical documentation, system designs, and operational procedures; Contribute to technical planning and infrastructure improvement initiatives to enhance reliability and performance. Participate in on-call rotations; Job Requirements 5+ years of experience in DevOps, infrastructure, network engineering, or a related field; Strong hands-on experience with Linux environments; Experience with data center networking; Hands-on experience with AWS; Experience with monitoring and alerting tools, as well as troubleshooting complex network and infrastructure issues; Experience with infrastructure-as-code and automation tools such as Terraform and Ansible; Scripting experience with Python and/or Bash; Strong understanding of production infrastructure operations; Understanding of IPv6; Willingness to participate in Pager Duty; English level B2 or higher; Nice To Have Hands-on experience with EVPN/VXLAN; Knowledge of BGP; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective. WHAT YOU'LL DO In your first few months, you’ll focus on: - Iterating on and improving internal tools that power IT and security workflows - Deploying a DLP solution and integrating it into automated enforcement pipelines - Building API-driven integrations between internal systems and our compliance automation platform More broadly, you will: - Design and scale internal infrastructure using code and infrastructure-as-code practices - Build and maintain internal tools and services - Improve and develop automation pipelines for provisioning, access management, and security controls - Treat IT systems like software: versioned, tested, and continuously improved - Partner with Platform Engineering and Security to implement scalable, programmatic solutions - Create clear, durable documentation to support long-term scalability WHAT YOU’LL BRING - Think of IT problems as engineering problems, and default to building over manual work - Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC) - Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare) - Have extensive experience with IaC (Terraform) - Are comfortable writing code for automation (e.g., Python, Bash, or similar) - Have experience building internal tools or services that integrate via APIs - Are comfortable working with CI/CD concepts and automation pipelines - Are fluent in using and administering modern AI tooling - Understand SaaS lifecycle management and compliance requirements - Communicate clearly and document your systems well - Are comfortable operating independently in a fast-moving environment EVEN BETTER... - Background in software engineering or prior experience on a product engineering team - Experience building internal platforms or developer tooling - Familiarity with security tooling such as CASB, EDR, or MDM - Experience with access audits, data residency, or compliance controls - Experience deploying systems using AWS and infrastructure-as-code OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: APAC Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. Blockstream is looking for a Senior Platform Engineer to build and operate secure, resilient infrastructure across our global Bitcoin products and internal platforms. You will be a hands-on owner of Kubernetes, GCP, Terraform, GitOps, observability, and stateful production services. You will strengthen follow-the-sun operations during APAC hours, coordinate reliable handoffs with Europe, and turn operational incidents into durable automation, runbooks, and reliability improvements. What You’ll Be Doing (Key Responsibilities): - Own production reliability during APAC operating hours, including alert triage, incident coordination, mitigation, communication, and cross-region handoffs - After onboarding and shadowing, participate in a shared primary/secondary on-call rotation with documented backup and escalation paths - Build and operate GCP/GKE and hybrid Kubernetes infrastructure using Terraform, Atlantis, FluxCD, Helm, and Kustomize - Ship reviewed, observable, and reversible production changes through GitLab CI/CD and GitOps workflows - Build monitoring and alerting with Prometheus/Mimir, Grafana, Alertmanager, and Grafana IRM; improve alert quality, SLOs, runbooks, and post-incident actions - Operate stateful services and recovery mechanisms, including PostgreSQL/CloudNativePG, WAL backups, Redis, Kafka, persistent volumes, and capacity tuning - Manage IAM, Workload Identity, secrets, artifact registries, DNS, TLS, ingress, load balancers, and network policies - Automate repetitive operations using Python, Go, Bash, or similar tools - Review infrastructure changes and collaborate asynchronously with engineers across APAC, Europe, and North America What We Look For In You (Required Qualifications): - Typically five or more years of production experience in DevOps, SRE, platform engineering, or infrastructure operations, or equivalent demonstrated experience - Strong Kubernetes and cloud-platform experience; production GCP/GKE experience is preferred - Strong Terraform/IaC, GitOps, and CI/CD fundamentals - Solid Linux, containers, networking, DNS/TLS, IAM, and secrets-management knowledge. - Experience monitoring and responding to incidents involving distributed or stateful services - Practical scripting and automation skills. - Clear written and spoken English, with strong documentation and asynchronous handoff habits - Ability to work the published APAC schedule and participate in the defined on-call rotation Nice To Haves (Preferred Qualifications): - FluxCD, Helm, Kustomize, Atlantis, or GitLab CI - Prometheus, Mimir, Grafana, Grafana IRM, Loki, or Alertmanager - CloudNativePG, Barman/WAL recovery, Redis, Kafka, or GCS - Bitcoin, Elements/Liquid, electrs, Lightning, exchange-market-data, or other high-availability financial infrastructure - Hybrid/on-premises Kubernetes or security-sensitive infrastructure experience 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Remote (Peru) Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies, and we’re now part of Livefront . We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks. We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future. We’re looking for an outstanding AWS Engineer to join our team. This role is available across our primary LATAM hub in Peru. Who you are You are an experienced cloud engineer who understands that operating reliable systems starts with understanding what those systems are doing. You bring deep AWS expertise and have designed observability solutions that give engineering teams meaningful visibility into the health, performance, and behavior of complex applications and infrastructure. You are comfortable working across metrics, logs, traces, dashboards, alerting, and instrumentation, and you know how to turn telemetry into actionable insights, not noise. You communicate clearly with development teams and stakeholders, approach reliability problems methodically, and thrive in a consulting environment where technical environments, clients, and priorities change. What you will be doing Design and implement observability strategies for applications, infrastructure, containers, and distributed systems running in AWS. Build monitoring, logging, tracing, alerting, and visualization solutions using AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Service for Prometheus, and Managed Grafana. Instrument applications and services using OpenTelemetry and other modern observability standards and frameworks. Build meaningful dashboards, alerts, SLIs, and SLOs that help teams identify performance and reliability issues before they impact users. Partner with other engineers to improve observability throughout the software development and deployment lifecycle. Design and manage scalable AWS infrastructure using infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, ECS, and EKS. Analyze production incidents using metrics, logs, and distributed traces to identify root causes and recommend improvements. Help clients improve the performance, reliability, scalability, and cost-effectiveness of their AWS environments while documenting reusable observability patterns and practices. Why you should apply You want to work with passionate, talented people who are always looking for ways to make things better. You value a work environment where kindness, mutual trust, and egoless collaboration are paramount. You have a history of keeping promises, doing what is right, and spending energy on what matters. You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks. You want to work on projects that have outsized impact and reach. You believe in sweating the details, committing to quality, and taking pride in going the extra mile. What you bring to the table Deep hands-on experience designing, building, and operating production environments in AWS across core infrastructure, networking, security, and container services. Strong experience designing observability solutions across metrics, logs, traces, dashboards, alerting, and application performance monitoring. Hands-on experience with AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Prometheus, and Managed Grafana, along with OpenTelemetry and tools such as Prometheus, Grafana, Datadog, Dynatrace, New Relic, or Splunk. Experience defining SLIs, SLOs, and alerting strategies and using telemetry to troubleshoot incidents, perform root cause analysis, and improve system reliability. Experience with infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, Amazon ECS, or Amazon EKS. Strong scripting and automation skills using languages such as Python, Bash, or PowerShell. Excellent written and verbal communication skills and the ability to explain complex infrastructure, reliability, and observability concepts to technical and non-technical stakeholders. Bonus points if you… Hold relevant AWS certifications, such as AWS Certified Solutions Architect or DevOps Engineer Have experience designing observability solutions for large-scale distributed systems or microservices architectures. Have experience with SRE, incident management, production operations, or optimizing telemetry volume and observability costs at scale. Have a background working directly with clients in a consulting or professional services environment. What to expect When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete. Additional information We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Baku Workplace: hybrid ABOUT YOU  We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems Participate in the SRE duty rotation, supporting developers across the company Qualifications & Skills 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP) Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes) Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams GCP experience (IAM, networking, managed services) Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions) Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash) Practical experience with incident response, post-mortems, and driving reliability improvements from incidents Strong collaboration and communication skills — this role works embedded with product development teams daily Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems Nice to Have: Kubernetes certifications Google Cloud Platform certifications HashiCorp certifications Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration For the Site Reliability Engineer position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Handling infrastructure that processes sensitive financial transactions Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in Tokyo, Japan and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.