Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will support both mid-market and enterprise customers.
While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
What You'll Bring
- 3+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
УдалённоUnited States (Remote); While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a Staff Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will support our most strategic accounts.
While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
- Demonstrate a high level of empathy, resilience, and humility.
What You'll Bring
- 8+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Nebraska - Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Join the Olsson team! As a Civil CAD Technician on our Federal Engineering and Design team, you will play a crucial role in shaping critical infrastructure projects that support military bases, VA campuses, and other essential government facilities. You will be responsible for creating detailed CAD drawings and designs, ensuring accuracy and alignment with project requirements. Your contributions will help us deliver precise and reliable data that supports the development of high-quality solutions, enhancing project accuracy, and improving infrastructure planning.
Key Responsibilities
Develop and modify CAD drawings for federal projects using AutoCAD Civil 3D software.
Ensure all drawings comply with industry standards and project specifications.
Perform quality checks on drawings to ensure accuracy and completeness.
Assist in the preparation of documentation, reports, plats, legal descriptions and exhibits.
Collaborate closely with mechanical, civil, and structural engineers, as well as project managers, to fully understand project requirements and objectives.
Translate design concepts and engineer feedback into comprehensive drawings.
Integrate markups and revisions as specified by team members to ensure up-to-date plans.
Contribute to fulfilling client requirements and adhering to project timelines alongside the project team.
Preferred Qualifications
Excellent communication skills.
Strong team collaboration abilities.
Minimum of three (3) years of relevant experience.
Proficiency with AutoCAD software.
Basic understanding of federal principles is preferred.
Associate’s degree in CAD Drafting or a related field is preferred but not required.
Why Join Us
Contribute to projects that serve national interests and make a difference in communities.
Enjoy flexible work arrangements, including remote options, to support your work-life balance.
Thrive in a supportive culture that values professional development and teamwork.
#LI-HO1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Newburyport, MA
Licensed Behavioral Health Therapist
Location:
Newburyport, MA
Schedule:
Flexible - Full-Time or Part-Time
Salary per annum:
$30,000 - $200,000 (commensurate with schedule)
Position Summary
At MedElite, we bring care to the bedside. Our physicians, advanced practice providers, and specialists deliver primary care and specialty services directly to residents of skilled nursing facilities (SNFs), long-term care facilities (LTCs), and assisted living facilities (ALFs). We are committed to compassionate, high-quality care that respects the dignity of every resident, family, and facility partner we serve.
The Licensed Behavioral Health Therapist provides individual psychotherapy and psychiatric diagnostic evaluations to residents at their bedside across MedElite's partner facilities. Using referral information, chart review, interviews, and collaboration with facility staff, the Therapist assesses each resident's mental health needs, selects appropriate therapeutic approaches, and develops and carries out treatment plans that relieve symptoms, support adjustment to long-term care, and improve quality of life for residents and their families.
Employment type:
Full-Time or Part-Time
Schedule:
Flexible scheduling options available. Candidates interested in either full-time or part-time opportunities are encouraged to apply.
Travel:
Travels to contracted SNF, LTC, and ALF facilities in Newburyport, MA
Essential Job Functions and Responsibilities
Assessment
Completes a psychiatric diagnostic evaluation on each referred resident promptly after referral, per MedElite policy.
Reviews the facility medical record, MDS data, medication list, and referral reason before each initial evaluation.
Assesses and documents each resident's cognitive status and capacity to participate in and benefit from psychotherapy, using standardized tools (e.g., BIMS, PHQ-9, GDS, GAD-7) where appropriate.
Engages family members or responsible parties in assessment when clinically appropriate and with the resident's consent.
Reassesses residents at regular intervals and when their condition changes.
Treatment Planning
Develops an individualized treatment plan for each resident with diagnosis, measurable goals, therapeutic approach, and session frequency.
Reviews and revises the treatment plan as the resident's status changes, and documents the reasons for each revision.
Coordinates the treatment plan with the facility's care plan and interdisciplinary team (IDT).
Determines when goals are met or when therapy is no longer effective, and discharges residents from services with appropriate recommendations.
Direct Care
Provides individual psychotherapy at the bedside using evidence-based approaches suited to older adults and long-term care residents, such as supportive therapy, CBT, problem-solving therapy, reminiscence therapy, and behavioral interventions.
Addresses common needs in this population, including depression, anxiety, grief, adjustment to placement, chronic illness and pain, end-of-life concerns, and behavioral symptoms of dementia.
Evaluates the effect of each intervention and adjusts the approach as needed.
Recognizes and responds to behavioral health crises, including suicidal or homicidal ideation, following MedElite's crisis protocol and promptly notifying the attending provider and facility staff.
Builds a therapeutic and supportive relationship with residents and families in line with professional standards.
Collaboration and Coordination
Communicates findings and recommendations to the attending physician or APP, MedElite psychiatric prescribers, and facility nursing and social services staff.
Shares urgent or crisis information immediately and non-urgent updates within 24 hours.
Participates in facility care plan meetings, behavioral health huddles, and QAPI activities when requested.
Recommends non-pharmacological interventions that support the facility's behavioral health care and psychotropic gradual dose reduction efforts.
Educates facility staff on resident-specific behavioral approaches and provides in-service training when requested.
Provides referrals and resources to residents and families, and coordinates follow-up care when residents transition to another setting.
Documentation, Billing, and Compliance
Documents every evaluation and therapy session in MedElite's EHR on the date of service, or within the timeframe set by MedElite policy.
Records session start and stop times, the therapeutic interventions used, the resident's response, and progress toward treatment plan goals.
Documents medical necessity and the resident's capacity to benefit from therapy at intake and at each reassessment.
Selects CPT codes that accurately reflect the service and documented time, including psychiatric diagnostic evaluation (90791) and individual psychotherapy (90832, 90834, 90837), with add-on codes such as 90785 when criteria are met.
Bills only for services personally rendered, under their own NPI.
Follows MedElite policies on Medicare Part A stay status and consolidated billing, and verifies payer coverage before initiating services when required.
Complies with HIPAA, Medicare and Medicaid requirements, state licensing rules, facility policies, and MedElite's compliance program.
Cooperates with internal chart audits, peer review, and payer record requests.
Professional Conduct and Development
Works independently across multiple facilities with minimal direct supervision, managing their own caseload, schedule, and travel.
Represents MedElite professionally with facility partners, treating facility staff, residents, and families with tact, respect, and sensitivity.
Works through conflicts constructively and escalates facility or patient-care concerns through MedElite's chain of command.
Takes accountability for their own performance and the quality, efficiency, and effectiveness of the care they provide.
Proposes solutions to identified problems and participates in program development, quality improvement projects, and policy work when assigned.
Assists with orientation and mentoring of new therapists.
Maintains licensure, completes required continuing education, and stays current on best practices in geriatric and long-term care behavioral health.
Participates in clinical supervision or peer consultation as required by MedElite policy or state licensing rules.
Qualifications
Education
Master's degree or higher in social work, clinical mental health counseling, marriage and family therapy, or clinical psychology from an accredited program.
Licensure and Credentialing
A current, unrestricted independent clinical license in the state of practice, such as LCSW, LPC/LPCC/LMHC, LMFT, or licensed psychologist (PhD/PsyD).
Associate-level licenses (e.g., LMSW, LGSW, LAMFT) are not eligible, since they cannot bill Medicare independently.
Must be able to enroll with Medicare, state Medicaid, and contracted payers, and complete MedElite's credentialing process before seeing residents.
No current exclusion from federal healthcare programs (OIG/SAM) or state Medicaid programs.
A valid driver's license, reliable transportation, and auto insurance that meets MedElite requirements.
Experience
Minimum of 2 years of post-licensure clinical experience providing psychotherapy.
Experience working in a nursing home setting.
Experience with older adults, medical or long-term care settings, or dementia care is strongly preferred.
Experience with EHR documentation and time-based psychotherapy coding is preferred.
Knowledge and Skills
Knowledge of geriatric mental health, neurocognitive disorders, and the behavioral health needs of long-term care residents.
Familiarity with CMS long-term care regulations related to behavioral health and psychotropic medication use.
Strong written and verbal communication skills, and the ability to assess, analyze, and interpret complex clinical information.
Sound professional and ethical judgment.
Work Environment and Requirements
Work Environment:
This role is field-based. The Therapist travels daily between assigned SNF, LTC, and ALF facilities and provides services at the resident's bedside or in a private space within the facility. The work involves frequent interaction with residents, families, and facility staff, sometimes in emotionally demanding situations. Documentation may be completed on site or remotely using MedElite-provided technology.
Physical Requirements:
The position requires frequent walking, standing, sitting, and driving between facilities. Prolonged sitting and computer work, including keyboard and mouse use for extended periods, and lifting/moving patients when needed. Must be able to follow facility infection control procedures, including use of personal protective equipment.
Cognitive and Emotional Requirements:
The role requires excellent comprehension and communication skills, and the ability to organize, synthesize, and act on clinical information. The Therapist must make independent professional and ethical judgments and maintain a high level of emotional stability and maturity.
Training Requirements
MedElite orientation at hire, including compliance, HIPAA, documentation, and billing training.
Annual compliance, HIPAA, infection control, and abuse prevention training.
Facility-specific orientation as required by each partner facility.
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance with the flexibility of a part-time schedule
Full administrative support and clinical mentorship
This description outlines the general nature and level of work for this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform other duties as needed. MedElite is an equal opportunity employer.
Location: Medford, MA
Licensed Behavioral Health Therapist
Location:
Medford, MA
Schedule:
Part-Time (2 days per week)
Salary per annum:
$60,000 - $90,000
Position Summary
At MedElite, we bring care to the bedside. Our physicians, advanced practice providers, and specialists deliver primary care and specialty services directly to residents of skilled nursing facilities (SNFs), long-term care facilities (LTCs), and assisted living facilities (ALFs). We are committed to compassionate, high-quality care that respects the dignity of every resident, family, and facility partner we serve.
The Licensed Behavioral Health Therapist provides individual psychotherapy and psychiatric diagnostic evaluations to residents at their bedside across MedElite's partner facilities. Using referral information, chart review, interviews, and collaboration with facility staff, the Therapist assesses each resident's mental health needs, selects appropriate therapeutic approaches, and develops and carries out treatment plans that relieve symptoms, support adjustment to long-term care, and improve quality of life for residents and their families.
Employment type:
Part-Time (2 days per week)
Travel:
Travels to contracted SNF, LTC, and ALF facilities in Medford, MA
Essential Job Functions and Responsibilities
Assessment
Completes a psychiatric diagnostic evaluation on each referred resident promptly after referral, per MedElite policy.
Reviews the facility medical record, MDS data, medication list, and referral reason before each initial evaluation.
Assesses and documents each resident's cognitive status and capacity to participate in and benefit from psychotherapy, using standardized tools (e.g., BIMS, PHQ-9, GDS, GAD-7) where appropriate.
Engages family members or responsible parties in assessment when clinically appropriate and with the resident's consent.
Reassesses residents at regular intervals and when their condition changes.
Treatment Planning
Develops an individualized treatment plan for each resident with diagnosis, measurable goals, therapeutic approach, and session frequency.
Reviews and revises the treatment plan as the resident's status changes, and documents the reasons for each revision.
Coordinates the treatment plan with the facility's care plan and interdisciplinary team (IDT).
Determines when goals are met or when therapy is no longer effective, and discharges residents from services with appropriate recommendations.
Direct Care
Provides individual psychotherapy at the bedside using evidence-based approaches suited to older adults and long-term care residents, such as supportive therapy, CBT, problem-solving therapy, reminiscence therapy, and behavioral interventions.
Addresses common needs in this population, including depression, anxiety, grief, adjustment to placement, chronic illness and pain, end-of-life concerns, and behavioral symptoms of dementia.
Evaluates the effect of each intervention and adjusts the approach as needed.
Recognizes and responds to behavioral health crises, including suicidal or homicidal ideation, following MedElite's crisis protocol and promptly notifying the attending provider and facility staff.
Builds a therapeutic and supportive relationship with residents and families in line with professional standards.
Collaboration and Coordination
Communicates findings and recommendations to the attending physician or APP, MedElite psychiatric prescribers, and facility nursing and social services staff.
Shares urgent or crisis information immediately and non-urgent updates within 24 hours.
Participates in facility care plan meetings, behavioral health huddles, and QAPI activities when requested.
Recommends non-pharmacological interventions that support the facility's behavioral health care and psychotropic gradual dose reduction efforts.
Educates facility staff on resident-specific behavioral approaches and provides in-service training when requested.
Provides referrals and resources to residents and families, and coordinates follow-up care when residents transition to another setting.
Documentation, Billing, and Compliance
Documents every evaluation and therapy session in MedElite's EHR on the date of service, or within the timeframe set by MedElite policy.
Records session start and stop times, the therapeutic interventions used, the resident's response, and progress toward treatment plan goals.
Documents medical necessity and the resident's capacity to benefit from therapy at intake and at each reassessment.
Selects CPT codes that accurately reflect the service and documented time, including psychiatric diagnostic evaluation (90791) and individual psychotherapy (90832, 90834, 90837), with add-on codes such as 90785 when criteria are met.
Bills only for services personally rendered, under their own NPI.
Follows MedElite policies on Medicare Part A stay status and consolidated billing, and verifies payer coverage before initiating services when required.
Complies with HIPAA, Medicare and Medicaid requirements, state licensing rules, facility policies, and MedElite's compliance program.
Cooperates with internal chart audits, peer review, and payer record requests.
Professional Conduct and Development
Works independently across multiple facilities with minimal direct supervision, managing their own caseload, schedule, and travel.
Represents MedElite professionally with facility partners, treating facility staff, residents, and families with tact, respect, and sensitivity.
Works through conflicts constructively and escalates facility or patient-care concerns through MedElite's chain of command.
Takes accountability for their own performance and the quality, efficiency, and effectiveness of the care they provide.
Proposes solutions to identified problems and participates in program development, quality improvement projects, and policy work when assigned.
Assists with orientation and mentoring of new therapists.
Maintains licensure, completes required continuing education, and stays current on best practices in geriatric and long-term care behavioral health.
Participates in clinical supervision or peer consultation as required by MedElite policy or state licensing rules.
Qualifications
Education
Master's degree or higher in social work, clinical mental health counseling, marriage and family therapy, or clinical psychology from an accredited program.
Licensure and Credentialing
A current, unrestricted independent clinical license in the state of practice, such as LCSW, LPC/LPCC/LMHC, LMFT, or licensed psychologist (PhD/PsyD).
Associate-level licenses (e.g., LMSW, LGSW, LAMFT) are not eligible, since they cannot bill Medicare independently.
Must be able to enroll with Medicare, state Medicaid, and contracted payers, and complete MedElite's credentialing process before seeing residents.
No current exclusion from federal healthcare programs (OIG/SAM) or state Medicaid programs.
A valid driver's license, reliable transportation, and auto insurance that meets MedElite requirements.
Experience
Minimum of 2 years of post-licensure clinical experience providing psychotherapy.
Experience working in a nursing home setting.
Experience with older adults, medical or long-term care settings, or dementia care is strongly preferred.
Experience with EHR documentation and time-based psychotherapy coding is preferred.
Knowledge and Skills
Knowledge of geriatric mental health, neurocognitive disorders, and the behavioral health needs of long-term care residents.
Familiarity with CMS long-term care regulations related to behavioral health and psychotropic medication use.
Strong written and verbal communication skills, and the ability to assess, analyze, and interpret complex clinical information.
Sound professional and ethical judgment.
Work Environment and Requirements
Work Environment:
This role is field-based. The Therapist travels daily between assigned SNF, LTC, and ALF facilities and provides services at the resident's bedside or in a private space within the facility. The work involves frequent interaction with residents, families, and facility staff, sometimes in emotionally demanding situations. Documentation may be completed on site or remotely using MedElite-provided technology.
Physical Requirements:
The position requires frequent walking, standing, sitting, and driving between facilities. Prolonged sitting and computer work, including keyboard and mouse use for extended periods, and lifting/moving patients when needed. Must be able to follow facility infection control procedures, including use of personal protective equipment.
Cognitive and Emotional Requirements:
The role requires excellent comprehension and communication skills, and the ability to organize, synthesize, and act on clinical information. The Therapist must make independent professional and ethical judgments and maintain a high level of emotional stability and maturity.
Training Requirements
MedElite orientation at hire, including compliance, HIPAA, documentation, and billing training.
Annual compliance, HIPAA, infection control, and abuse prevention training.
Facility-specific orientation as required by each partner facility.
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance with the flexibility of a part-time schedule
Full administrative support and clinical mentorship
This description outlines the general nature and level of work for this position. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform other duties as needed. MedElite is an equal opportunity employer.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Cyber & AI Risk Analyst, you will play a critical role in strengthening Alpaca’s security, compliance, and AI risk posture across the organization. Reporting to the Cyber GRC Lead, you will support the identification, assessment, and documentation of cybersecurity and AI-related risks that impact our infrastructure, products, trading systems, and internal operations.
You will contribute to the design and execution of our risk management framework across traditional cyber domains (cloud security, infrastructure, application security, third-party risk, regulatory compliance) while also helping establish foundational governance controls for AI systems, models, and AI-enabled product features.
This role sits at the intersection of cybersecurity, emerging AI governance, regulatory expectations, and financial services risk management. You’ll collaborate closely with Engineering, Product, Legal, Compliance, and IT teams to ensure Alpaca remains resilient, compliant, and forward-looking in how we manage both Cyber and AI risk.
We’re looking for someone curious, organized, and eager to grow. If you enjoy learning how technical systems work, translating risk into clear language, and building structured programs from the ground up, then this role is for you. Prior GRC experience is a plus, but not required; we’re happy to invest in the right candidate.
Things You Get To Do:
Support the execution of Alpaca’s cybersecurity risk management program
Conduct cyber risk assessments across cloud infrastructure , APIs, trading systems, and internal platforms
Assist in identifying, documenting, and evaluating AI-related risks (model risk, data privacy, bias, explainability, adversarial threats, model misuse)
Help develop and maintain AI governance controls aligned with evolving regulatory expectations such as the EU AI Act
Perform third-party/vendor security and AI risk assessments
Contribute to control testing across frameworks such as SOC 2, ISO 27001, CSA Star, NIST CSF, and emerging AI governance standards
Track remediation efforts and maintain risk registers and reporting dashboards
Support internal and external audits by preparing documentation and evidence
Monitor regulatory developments related to cybersecurity, financial services, and AI governance
Help mature policies, standards, and procedures for both cyber and AI domains
Support the development of a repeatable AI tool/model evaluation process (intake → review → decision) for new and in-use AI tools
Support Alpaca's AI usage guidance and standards, including safe use of AI-enabled developer tools and assistants
Help maintain AI logging/monitoring standards (audit logging, evidence) for AI systems
Use AI tools in day-to-day work and help test how well AI-related controls are working
Who You Are (Must-Haves):
1+ years of experience in cybersecurity, risk management, IT audit, GRC, or a related field - internships, coursework, or equivalent experience is welcome
Foundational understanding of cybersecurity principles (network security, cloud security, IAM, application security, vulnerability management)
Familiarity with common frameworks such as NIST CSF, ISO 27001, SOC 2, or similar
Understanding of AI/ML concepts and associated risks (data governance, model bias, hallucinations, prompt injection, model misuse, etc.) - you don’t need to be an expert, just curious
Strong written communication and documentation skills
Ability to assess technical risks and clearly communicate them to non-technical stakeholders
Experience working cross-functionally with engineering and product teams
Highly organized with strong attention to detail
Comfort working in a fast-paced environment
Genuine curiosity about AI and a strong desire to learn, actively experiments with AI tools, and wants to grow AI fluency as the field evolves
Comfort using AI tools daily and willingness to learn newer agentic / assistant-based tooling
Who You Might Be (Nice-to-Haves):
Academic background, personal interest, or real world experience in fintech, financial services, or trading platforms
Exposure to AI governance, model risk management, or responsible AI programs
Familiarity with emerging AI regulatory frameworks (e.g., NIST AI RMF, EU AI Act concepts, model governance practices)
Experience with GCP or other major cloud platforms
Experience supporting or observing SOC 2, ISO 27001, or regulatory audits
Security certifications (e.g., Security+, SSCP) or early-stage GRC certifications
Interest in pursuing advanced certifications (CISA, CRISC, CISSP, or AI governance certifications)
Experience working remotely or in distributed teams
Hands-on experience with AI/agentic tooling (e.g., AI coding assistants, LLM apps, or similar)
Personal projects or self-study in AI/ML that show initiative and interest
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: United States- Pennsauken, New Jersey
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventive maintenance, and/or design of mechanical, and electrical equipment improvements as well as complex systems as the employee’s job specialty requires. Provides troubleshooting support on equipment and technical support on production lines as appropriate for the employee’s job specialty. Maintains in-depth technical knowledge of numerous systems as the employee’s job specialty requires. Performs research and procedures as the employee’s job specialty requires.
· Programs, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes predictive equipment and interprets results for analysis, equipment condition assessment, troubleshooting and proactive maintenance. Including but not limited to infrared thermography, ultrasonic testing, power quality analysis, laser interferometry, ball bar, and vibration analysis.
· Leads, drives and participates in CI activities--processes, results and cost savings using CI tools and methodology.
· Identifies and sources parts, supplies and repair items as necessary. Suggests alternative items and engineered solutions to improve reliability.
· Independently performs maintenance as per industry standards.
· Complies with 5S and housekeeping standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Studies and investigates technical and systems methods, tools, and innovations that can be implemented in ATS sites to improve maintenance practices and updates documentation.
· Prepares input for cost analysis for new equipment, repair/rebuild proposals, cost savings and innovations as required.
· Updates records and reviews CMMS history and analyzes data.
· Provides technical contents of sales quotations and performs T&M duties as required.
· Trains and coaches less proficient technician. Assumes project manager responsibilities as assigned.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines.
Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 7 years of related experience in specific industry; or, 10 years of experience in specific industry.
· Proficiency in predictive technologies including vibration analysis or laser interferometer operations, precision alignments, and maintenance of applicable process equipment.
· Understands electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use hand tools and specialized tools as appropriate.
· May be required to travel.
· Six Sigma experience desired.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$102,970
—
$131,689.52 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Project
This project will provide a broad range of assessment, monitoring, and evaluation (AM&E) support to DSCA. Project tasks will include desk and field research, analysis, data collection and visualization, strategy development, policy writing and coordination, and AM&E capacity building.
Responsibilities
AM&E Analysts II will support the design, coordination, conduct, and reporting of Security Cooperation analyses. They will work with key stakeholders to ensure efforts stay up to date with emerging AM&E techniques, tools, and approaches in specific subject matter. Key responsibilities include:
Supporting the leadership team in identifying priorities and solutions to problems
Providing qualitative and quantitative analysis of security cooperation programs
Assisting with the development of indicators and metrics that enable evaluation of security cooperation programs
Drafting reports, presentations, and other deliverables for senior leadership review
Supporting the design and development of visual graphics (e.g., illustrations, layouts, designs) that distills key information in a clear, concise manner
Supporting the development and maintenance of project processes and plans
Travel up to 25-50% domestically and internationally as determined by client and portfolio requirements and demands on regional team, while adhering to approved budget, cost reasonableness requirements, and all applicable corporate and federal travel regulations
Qualifications
Bachelor’s degree
Four (4) years of AM&E experience, including analyzing and summarizing disparate information in a clear and concise manner, drafting data collection methodologies, creating organizational work plans based on higher-level goals, leading and coordinating multiple offices through multiple step processes without being a direct supervisor, and supporting staff with a variety of levels of knowledge and capabilities
Strong oral and written communication skills to deal effectively with mid and high-level partner contacts, the host government, and local communities
Ability to apply government agency regulations and procedures related to controlled unclassified information and foreign disclosure to daily work requirements
Excellent computer skills, including word processing, spreadsheet programs and data base management
Seven (7) years of AM&E or capability-based-assessment (CBA) or other types of experience in one or more of the following subject matters: counterterrorism operations; Counter-weapons of mass destruction operations; counter-illicit drug trafficking operations and counter-transnational organized crime operations; maritime and border security operations; military intelligence operations and Operations or activities that contribute to an international coalition operation that is determined by the Secretary to be in the national interest of the United States; air domain awareness operations; cyberspace security and defensive cyberspace operations; humanitarian assistance and demining; small-scale construction associated with any of the above mission areas; Security Sector Governance (both across each of the above program areas as well as through distinct programs focused solely on Security-related institutions that span these broad program areas)
DoD Secret clearance
Preferred Qualifications
Two (2) years of experience assessing, developing, mapping, and improving business processes
Five (5) years of experience and knowledge of public policy and operations
Five (5) years of experience planning, designing and implementing assessment, monitoring, and evaluation programs or projects in the security sector for a national organization, an NGO/IGO, the UN, or private industry
Master’s degree (or higher) and formal training or education in the field of assessment, monitoring, and evaluation
One to three (1-3) years of experience planning, executing, or overseeing policy of guidance for SC activities implemented under sections 332, 333, 1263, 342, 345, 401, or 2561 of Title 10, Chapter 16
Currently located in Hawaii or in the National Capital Region (NCR)
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$100,000
—
$124,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Etters, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Etters, PA!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications
:
High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on
Instagram
, and check out our
LinkedIn
company page to learn more about what it’s like to be part of the
#upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Remote
About the Role
Midi Health is seeking an experienced Nurse Practitioner with strong clinical expertise and recent experience leading clinician onboarding, coaching, and professional development.
As our Professional Development Manager (PDM), you'll be responsible for delivering clinical onboarding, coaching, and ongoing professional development for Nurse Practitioners within our Integrative Women's Care (IWC) team.
This role combines advanced clinical expertise with hands-on clinician education and development. You'll guide clinicians through personalized onboarding milestones, clinical assessments, hands-on practice, simulations, and Individualized Learning Plans (ILPs), ensuring they meet Midi's high standards for clinical safety, patient experience, and operational excellence.
The ideal candidate brings extensive experience in menopause care, HRT, and weight management, along with recent, direct accountability for successfully onboarding, coaching, or mentoring clinician cohorts.
What You'll Do
Clinical Onboarding & Coaching
Manage personalized, skill-focused onboarding processes to prepare Nurse Practitioners to meet Midi's clinical safety, patient experience, and operational standards.
Guide clinicians through onboarding and productivity ramp milestones, providing targeted coaching, feedback, and support.
Conduct periodic clinical performance assessments through chart audits and clinical metrics to evaluate clinician progress and readiness.
Develop and support Individualized Learning Plans (ILPs) to address specific knowledge gaps and advance clinical mastery.
Clinical Education & Assessment
Author, edit, proctor, and facilitate live onboarding sessions covering menopause, weight management, primary care, gynecology, and other clinical priorities.
Lead AI-powered clinical role-play assessments, including developing and quality-assuring scenarios, coaching clinicians to improve results, and reporting findings and recommendations to IWC leadership.
Deliver ongoing, targeted learning support for existing clinicians to strengthen clinical competency and performance.
Leadership Collaboration
Maintain ongoing communication with IWC leadership regarding individual clinician success, progress, and development needs.
Partner with Nurse Practitioner Managers (NPMs) and Associate Nurse Practitioner Managers (ANPMs) to identify areas of success and opportunities for improvement throughout the clinician lifecycle.
Foster a collaborative learning environment that balances supportive coaching with accountability for clinical and operational standards.
Clinical Care
Maintain 5–10% of weekly working hours in direct patient care, including panel management and inbox coverage.
Required Qualifications
Active Nurse Practitioner (NP) license.
Recent experience:
Within the past 2 years, direct accountability for successful onboarding, coaching, or mentorship of clinician cohorts.
Clinical experience:
5+ years of clinical experience, including panel management, independent clinical judgment, and managing women 40+ through all stages of menopause.
HRT expertise:
Strong experience with FDA-preferred medications, including estrogen, progesterone, and testosterone prescribing.
Dedicated expertise in weight management and complex clinical cases.
Expert-level proficiency in Athena EHR.
Excellent virtual training facilitation skills, including learner engagement, time management, Zoom management, and learning data capture.
Strong individual and group coaching skills, including live role-play, feedback, and direct message-based support.
Preferred Qualifications
Clinical academic instructor experience strongly preferred.
Multi-state NP licensure is a strong plus.
Experience with learning assessments is a plus.
What Will Make You Successful
Team-Oriented:
You foster a positive, collaborative team culture and create an environment where clinicians feel supported in their development.
Leadership by Example:
You consistently demonstrate professionalism, dedication, ethical conduct, and clinical excellence.
Conflict Resolution:
You navigate challenging conversations and resolve conflict professionally while maintaining a productive work environment.
Advocacy:
You advocate for patients, evidence-based best practices, and the resources clinicians need to deliver optimal care.
Passion for Women's Health:
You're committed to improving access to high-quality healthcare for women.
Results-Driven:
You take ownership of well-executed onboarding pathways and achieving clinical development goals.
Time Management:
You balance schedule adherence and competing priorities with a compassionate commitment to patients and clinicians.
Coaching Mindset:
You confidently review clinical charts, address business and performance metrics, and deliver supportive, actionable feedback that helps clinicians improve.
Join Midi Health
At Midi Health, we're transforming healthcare for women in midlife. Our commitment to clinical excellence begins with ensuring every clinician has the knowledge, skills, and support needed to deliver exceptional patient care.
As our Professional Development Manager, you'll play a critical role in developing our clinicians, strengthening clinical performance, and supporting the continued growth of our care delivery team.
If you're an experienced Nurse Practitioner with a passion for developing clinicians and advancing women's healthcare, we'd love to hear from you.
Details
Location:
Remote, work must be completed within the United States
Salary:
$135,000 annually
Employment Type:
Full-Time, 1.0 FTE | Exempt
Reports to:
Clinical Director, Integrative Women's Care (IWC)
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialist joins the LEPS team as the face of Harvey in Japan, building trust with partners, counsel, and legal teams across the Japanese legal market. This role sits within Harvey’s post-sales organization and partners closely with Customer Success Managers and Account Executives to drive adoption, deepen utilization, and support long-term expansion and renewal.
The Legal Product Specialist draws on Japanese legal training and practice experience to develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, advising them on how Harvey’s AI solutions can enhance legal effectiveness and efficiency. They translate legal practice needs into actionable feedback for Product and Engineering while feeding Japanese market insights back to the broader GTM organization. As part of Harvey’s founding team in Japan, this is a rare opportunity to pioneer Harvey’s presence in the market and shape how a category-defining legal AI platform is adopted across one of Asia’s most sophisticated legal systems.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams in Japan by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform for Japanese-speaking legal professionals.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the Product and Engineering teams, helping to shape product development through the lens of Japanese legal practice.
- Contribute to customer-facing content geared toward the Japanese market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Help establish Harvey’s local presence and ways of working in Japan, working closely with the regional and global teams as the market grows.
WHAT YOU HAVE
- Based in Tokyo and eligible to work in Japan.
- Qualified Japanese lawyer (弁護士) registered with the Japan Federation of Bar Associations (日本弁護士連合会).
- At least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
- Fluency in Japanese and English, with the ability to operate seamlessly across both languages in professional settings.
- Executive engagement skills and presence, with the ability to establish strong relationships with key decision-makers and build credibility at all levels.
- Outstanding presentation skills for both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and the challenges faced by legal professionals, with curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote or Mississauga
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
Canada – Remote /
Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles:
If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$121,400 - $151,700
+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Enterprise Account Executive, Financial Services
As an Enterprise Account Executive on Sensor Tower’s Financial Services team, you will sell cutting edge alternative datasets to the largest hedge funds, private equity firms, and venture capital firms in the industry. As the second AE on a fast growing team, you’ll have a direct hand in how the business grows. You’ll own the full sales cycle, from sourcing to closing, for buy-side institutions across the Americas. The average day will consist of executing a pipeline generation strategy, running deals end-to-end, and working alongside our engineering, data science, and analyst team to transform account feedback into product roadmap.
We’re looking for people determined to build a career in alternative data sales, and we appreciate that the best performing sales teams are composed of individuals from many different walks of life.
Location: Hybrid, with 2 days per week in our NYC office alongside the wider team
Compensation: 105-130k base, and an uncapped OTE of 250K+
What you will focus on:
- Build strategic relationships with investor accounts and develop a thorough understanding of how they use alternative data in their research process
- Own the full sales cycle, from open to close, for net new clients in the Americas
- Source prospective accounts and run outbound to ensure healthy pipeline and consistent performance
- Develop and communicate creative use-cases to highlight Sensor Tower’s value-add for an investor’s research stack
- Engage cross-functionally with account management, analyst, data science, and engineering teams to relentlessly iterate on Sensor Tower’s offerings
What we are looking for:
- 5+ years of work experience in traditional finance or consultative tech sales, with a preference for those who have sold alternative data to large financial institutions
- A track record of meeting or exceeding quota
- The ability to research companies investors care about so as to execute a consultative sales strategy
- Those who are self-directed, influential, and analytical
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote, USA
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The
Sr. Product Manager - Senior Living
position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$132,400 - $165,500
+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Northeast
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: St. Albans, WV
Regional Manager – Transmission & Distribution
Full-Time | Travel Required
Build the Infrastructure That Powers America
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life. Every time someone charges a phone, powers up a computer, turns on the air conditioning, or flips a switch, Michels Power is working behind the scenes to make it happen.
Michels Power, Inc.
is one of the largest and most sought-after power delivery contractors in the United States. We execute the full spectrum of electrical infrastructure projects, including transmission lines, substations, distribution system modernization, renewable energy facilities, battery energy storage systems (BESS), and oil & gas infrastructure. When natural disasters strike, we also help restore power and rebuild critical electrical systems.
Our
Transmission & Distribution Division
plays a critical role in expanding, modernizing, and enhancing the reliability of the nation's electric grid. From high-voltage transmission line construction and substation integration to distribution system upgrades, grid hardening initiatives, renewable interconnections, and storm restoration efforts, our teams deliver the safe, high-quality solutions our clients depend on.
Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a
Regional Manager – Transmission & Distribution
, you will plan, monitor, and manage regional long-term strategic projects and programs from pursuit through completion. You will secure and allocate resources, manage budgets, schedules, risks, and change, and ensure successful project delivery while driving profitability across the region.
This position provides leadership for regional operations, project teams, and field personnel while supporting business development, customer relationships, and strategic growth initiatives. Success in this role requires exceptional leadership, communication, organization, and problem-solving skills, along with the ability to influence teams, customers, and stakeholders across a geographically dispersed region.
Key Responsibilities
Regional Leadership & Operations
Provide leadership and oversight for transmission and distribution EPC and construction projects, including transmission lines, substations, distribution system improvements, grid modernization initiatives, renewable energy interconnections, BESS facilities, and storm restoration programs.
Manage regional programs and project portfolios to achieve safety, quality, schedule, and financial objectives.
Work with field leadership to forecast and plan regional resource requirements based on current and projected workloads.
Regularly visit project sites to support field operations, safety initiatives, and project execution.
Directly manage projects and assume full project management responsibilities when necessary.
Partner with the General Manager and Vice President to support the strategic development and growth of the region.
Facilitate the resolution of complex operational, project, and program challenges.
Review and approve reports prepared for management, clients, and key stakeholders.
People Leadership
Directly manage regional personnel and carry out leadership responsibilities in accordance with company policies and applicable laws.
Participate in interviewing, hiring, onboarding, training, coaching, development, performance management, and employee engagement activities.
Mentor, develop, and retain Project Managers, Superintendents, and emerging operational leaders.
Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Promote the Michels Family of Companies culture and core values throughout the region.
Business Development & Client Relations
Build and maintain strong customer relationships in partnership with Business Development leadership.
Represent Michels Power at industry conferences, customer meetings, and networking events.
Support regional growth initiatives and identify opportunities to expand services and market presence across transmission, substation, and distribution markets.
Manage the regional RFP process and review associated bid packages.
Serve as a trusted advisor and executive-level point of contact for key customers and stakeholders.
Financial & Risk Management
Manage regional budgets, forecasts, profitability, cash flow, and resource allocation.
Identify, assess, and mitigate project and program risks.
Oversee change management strategies and contractual compliance.
Monitor project performance and implement corrective actions to ensure successful outcomes.
Safety & Culture
Maintain and promote a strong safety culture for employees, vendors, customers, and subcontractors.
Ensure compliance with all company safety, environmental, and operational policies and procedures.
Identify workplace hazards and support proactive risk mitigation efforts.
Champion and model Michels Power's commitment to safety, quality, and operational excellence across all regional operations.
Why Michels Power, Inc.?
Engineering News-Record ranks us as the
No. 1 Electrical Transmission/Distribution Contractor
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of
$5,000 per employee
on training each year
We perform challenging, meaningful work that improves the world
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies, one of North America's largest, most diversified energy and infrastructure contractors
Benefits
We offer a comprehensive benefits program, including:
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why you?
You like to surround yourself with dedicated, value-driven people
You relish new challenges and evolving technology
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
10+ years of progressive experience in transmission, distribution, substation construction, EPC delivery, or power infrastructure operations
Proven success managing large-scale transmission and distribution projects, programs, and regional portfolios
Strong understanding of transmission line construction, distribution system construction, substation integration, project sequencing, and risk management
Demonstrated financial acumen with experience managing project profitability, forecasting, budgets, and resource planning
Exceptional leadership, communication, organizational, and problem-solving skills
Experience with Microsoft Office Suite; familiarity with project controls, job cost tracking, estimating software, and utility construction management systems is a plus
Ability to develop teams, build customer relationships, and support regional growth initiatives
Experience managing projects for investor-owned utilities, electric cooperatives, municipalities, renewable developers, or industrial power customers is preferred
PMP, PE, or other advanced industry certifications preferred
Willingness to travel as required within the region
A valid driver's license and an acceptable driving record
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: United States- Cleveland, Tennessee
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs repairs and adjustments to complex die sets.
· Inspects, measures, troubleshoots, and repairs common failures associated with Tool and Die.
· Develops and writes concise technical documents, including repair findings and reports.
· Heat-treats tools or parts.
· Measures, marks, and scribes metal stock for machining.
· Smoothes flat and contoured surfaces, using scrapers, abrasive stones, and power grinders, and fits and assembles parts together and into assemblies and mechanisms, using hand tools.
· Verifies dimensions, alignments, and clearances, using measuring instruments, such as dial indicators, gauge blocks, thickness gauges, and micrometers.
Knowledge, Skills, Abilities, & Behaviors Required:
· Post-secondary technical training or certification preferred
· At least five years related experience with tool and die tasks
· At least two years previous experience with measurement processes and equipment capabilities used in order to perform repairs and adjustments to complex die sets
· Previous experience with electronic drawing such as AutoCad, Pro-E or Solid Works and ability to modify existing drawings
· Knowledge of Heat Treat process as applied to Tool and Die components
· Knowledge of failure analysis, reliability studies, and performance enhancements
Competencies Required:
· Functional/Technical Skills
· Peer Relationships
· Technical Learning
· Learning on the Fly
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is
typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$31.75
—
$40.63 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
УдалённоUnited States (Remote); While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers
Nebraska - Remote
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Our physicians, advanced practice providers, and specialists deliver primary care and specialty services directly to residents of skilled nursing facilities (SNFs), long-term care facilities (LTCs), and assisted living facilities (ALFs); Candidates interested in either full-time or part-time opportunities are encouraged to apply; Determines when goals are met or when therapy is no longer effective, and discharges residents from services with appropriate recommendations
Our physicians, advanced practice providers, and specialists deliver primary care and specialty services directly to residents of skilled nursing facilities (SNFs), long-term care facilities (LTCs), and assisted living facilities (ALFs); Determines when goals are met or when therapy is no longer effective, and discharges residents from services with appropriate recommendations